sbliving

Negative experience: Contractor was extremely unprofessional. Throughout the work he was loudly heavy breathing, whistling, and making inappropriate comments such as “who’s your daddy,” which made the environment uncomfortable. When politely asked to keep the noise down, he refused and became passive aggressive. Overall, the experience felt very unprofessional and I would not recommend.

Fantastic experience: I’d like to leave this review, in particular for Elina and Svitlana. Not just for their professionalism, but for how supportive and genuine they were throughout the whole process. They made something that could have been really stressful feel far more manageable, and I honestly felt looked after the entire time. They were always easy to reach, clear, and to-the-line proactive. Made a real difference, and I’m really grateful for everything they did. I’d happily recommend them to anyone looking for an estate agency.

Fantastic experience: i recently had an experience with this agency and i was proceeding with renting with them. An unexpected situation occured from my side and this agency helped me a lot till till the very end, Especial thanks to miss Svitlana and the landlord for that property.

Fantastic experience: Spoke to Evan. Really helpful and knowledgeable. Gave me all the information go make an informed decision. Would recommend SB living

Fantastic experience: Just want to drop a message to say how efficient and on the ball Harry is he’s a pleasure to work with and have never been messed about with a job from him ! His information and response to my queries is excellent sending this because find people are too quick to moan and complain these days and not give praise were it’s due ! Andy flooring contractor

Fantastic experience: Fantastic landlord service all round. Staff very pleasant and professional. Quotes for any work are reasonable, clear and carried out swiftly. Really helped me take the headache out of managing/letting my property and very knowledgable and experienced in advising me on the modern pitfalls around current paperwork/certification/legislation etc.

Fantastic experience: I have been dealing with S B Living for approx 5 years. They currently manage 3 houses on behalf of clients of mine which are let to university students. I cannot praise them highly enough. The staff are all incredibly efficient and proactive rather than just reactive. They have excellent contractors on their books and works are carried out to the properties diligently and cost effectively. They never over state the rents that they can achieve and rental payments are always on time. If only all the managing agents I deal with were as good as them. Ralph Last FRICS

Fantastic experience: Just been shown round Glendale close by Evan what a great ,knowledgeable young man ,very helpful answered all my questions an asset to your company.Gordon Neil Townson

Negative experience: The service I have received so far is not applaudable. So much with non-transparency ,deal with your concerns really slow. Communication is really poor from this company. They need to work on treating their tenants concerns well

Fantastic experience: I Highly Recommend the SB Living team!!! I gave them multiple properties to consider for letting after being recommended them through a good friend. The next day I received a call and was given a solid proposal with great options for my properties. The SB living team were all very knowledgeable, professional and easy to deal with. Thank You SBL

Fantastic experience: Had a top lad called evan showing me round a property in halton he was so useful and really friendly and informative happy with him and always had a smile. I really rate this guy who works for sbliving.

Fantastic experience: Had a really lovely experience with sbliving. Evan who showed me around the flat was really friendly and professional and answered all my questions no matter how silly.

Negative experience: Poor company, don’t complete work on time. False advertising and also are very rude over the phone not a pleasant experience…

Fantastic experience: I was shown good properties for rent in Leeds in the most professional and helpful manner. Kudos.

Negative experience: They are useless don't do repairs had a light with wires showing they wasn't bothered couldnt open back door took them 6 weeks to sort it no smoke alarms in the property not their problem damp and mould through the house got told it's Been treated.plus the windows didnt open.also the gas hob didnt work they just condemded it and left us to cook with just an oven then tried to charge us for decorating but luckily they was found out and we got our deposit back if you rent through these take pictures when you move in otherwise they will try and take your money

Negative experience: Absolute scam of a company. AVOID AVOID AVOID 26/08/2025. Pressure you into sending money/fees over not confirming if you’ll get them back if your application goes ahead. Very unprofessional making false promises. If they ask you to send a holding fee be aware don’t fall for it you may get a message last second saying they won’t go ahead.

Fantastic experience: Evan showed me round a lovely property, very professional and very articulate.

Fantastic experience: I really enjoyed the viewing by Evan today? He showed me around in a professional manner. I was told enough about the property to make an informed decision on whether I wanted to go for the property. Thank you Evan

Fantastic experience: I had some viewing recently, Evan was excellent explained everything took time to show me everything.thank you

Fantastic experience: Evan was really helpful during my viewing and helped me make a quick decision. Thank you Evan

Fantastic experience: SBLiving is a great lettings agency, I have let my 3 flats with them for 15 years, they are really reliable and have good standards of management. Can recommend them highly. Carol, landlord

Negative experience: Slow to fix basic things, deducts from deposits for made up reasons like cobwebs that weren’t there. Provides faulty appliances. Would not recommend 0/10.

Negative experience: AVOID. I cannot encourage students enough from avoiding sbliving. House was filthy when we moved in (including unflushed toilets with poo in them and piles of previous tenants belongings hidden in cupboards). They will try to scam you with deductions from your deposit over the tiniest things. Had to dispute with DPS after they tried deducting HUNDREDS for supposed end of tenancy ‘cleaning fees’ (we took photo proof of the whole house after it we deep cleaned everything and got money back) and £60 for not trimming a hedge outside. They are scammers. If you do use them, take photo proof of EVERYTHING for the DPS so they can’t steal your money. I used springwell letting agency instead this year and had absolutely no issues with deposit.

Fantastic experience: Top Estate Agents I have been renting from SB Living for nearly 5years now and I can honestly say without a shred of doubt they are a fantastic company and deserve your attention. I had a hassle free process! The house is amazing! And more importantly, was Reasonable priced! Any Issues they would remedy immediately. And the staff are efficient and courteous. So a big thank you to them all And especially to Viktor!

Fantastic experience: Had a very positive experience with the company Sbliving and Ben as an agent. Good support, timely review and good work with the client.

Fantastic experience: Brilliant experience working with Simon and the team! Smooth transaction, clear communication and awesome property. Thanks so much for your work! Sami

Fantastic experience: Had a great viewing with Ben! He was really friendly, easy to talk to, and knew a lot about the place and the area. Thanks a lot!

Fantastic experience: SB Living have managed our properties for over 10 years and we have exceptional service from them. Simon supported me through the sale of one of our properties and it could not have gone more smoothly. Always contactable, always ready to help. Fabulous. Thank you so much to you and your team

Negative experience: Really terrible experience renting through SB Living. We looked round a house at an open viewing and the agent supervising the day was completely clueless and unable to answer any of our questions. Despite this, we were under pressure to find a place to live and decided to apply to rent the property as we could see no obvious problems. Then the real problems started. We agreed a date to move into the property and then a few days before received an email asking if we could move our move in date back a week or two. This was obviously not possible for us and we were a bit flustered. On moving in it became evident why they had tried to delay our move in. The property was very damp and mouldy, had been hastily redecorated (and unfinished in many places), there were holes in the walls and construction material left in the garden, as well as dust from recent contracting work everywhere. It was very obvious that the house had not been cleaned at all. There was mould on the fridge, the oven was filthy, none of the cupboards had been cleaned, metal fixings were rusty. The first few nights we spent in the property it was freezing cold. All told I really don't think the property was fit to rent. We voiced our concerns to sb living and they were apologetic and sent contractors to fix some of the issues. However their relationship with the contractors seemed fraught with issues related to their reluctance to spend any more than the bare minimum on repairing the property. After attending the property twice we never heard from the contractors again. A second group of contractors were sent round later in our tenancy and we again saw them twice before they disappeared and we could not get hold of them to remove construction material from our garden and attic. We mentioned this to SB Living who said they would pass it on to their maintenance team who never came back to us. Upon ending our tenancy, SB Living then had the gall to try and charge us £300 for cleaning and maintenance, for issues that were already present on our move in date as well as "blue tack stains that were not present at the start of the tenancy". I highly doubt that this money would actually have been spent on maintaining the property given the state of it when we moved in. If you aren't prepared to spend a good deal of time going back and forth to fix basic issues (as I wasn't due to other personal commitments) I highly recommend you look elsewhere.

Negative experience: had worst experience with this agency, of time. I had sent holding fees and sent all the documents they kept asking for refrences from previous landlord nd employers everything was done and on the day when we have to sign contracts nd move they said landlord wants to sell the house. It was so frustrating and wasted our time . They don't have proper policies, how they can say the property is not for rent on the same say when decided to sign contract and move. I will not recommend them as everyone's time is precious they don't have any commitments.

Negative experience: Horrible, unpleasant experience dealing with this company, the whole this felt like a phishing exercise for personal data, no matter what the question you were always redirected to fill out a 7 yes 7 page form of personal information before they would even attempt to ask the landlord a simple question. I feel bad for anyone trying to rent their property through this agency, cut your losses and go with someone more reputable.

Fantastic experience: I was shown round a property by Ben at sbliving. He was extremely professional & welcoming, he was able to answer any questions and made the viewing a lovely experience! Thank you Ben.

Fantastic experience: I’ve worked with SB Living for almost 13 years and they’ve always given me a top class service. All of the team know their business and provide a fantastic service, very efficient and good to deal with. I’m a portfolio landlord with 10 properties around the country and SB are the best I’ve used over this time.

Fantastic experience: Brilliant viewing with Ben considering he hadn't even been to the property before. Lovely and approachable. Well done Ben.

Fantastic experience: Ben was professional, friendly, and knowledgeable during the property viewing in Armley. He provided clear and helpful information about the property and answered all my questions thoroughly. A great experience overall! Thank you Ben!

Fantastic experience: Ben was very amazing during my viewing at the apartment, he explained all we need to know in detail and was very thorough

Fantastic experience: I had an outstanding experience working with Ben to rent a house. From start to finish, Ben was friendly and attentive. He took the time to understand exactly what we were looking for and answered all of our questions with patience. His dedication made the entire rental process smooth and stress-free. I highly recommend Ben to anyone looking for a reliable and personable agent. We couldn’t have asked for a better experience!

Fantastic experience: Sb living have been a pleasure to work with as a tenant. I rented through them for a little shy of two years, & like any tenant/ landlord relationship, there are often ups & downs, & discrepancies. But what I can say about Simon & his team is they are as diplomatic & fair as they come. I appreciate how they’ve been on top of things if needed throughout my tenancy, & would most definitely recommend to anyone looking on the market. All the best Simon & all at sb living.

Fantastic experience: Ben showed me round a property today and I have to say he was very pleasant and very well informed. Having viewed many houses over the past few weeks he was by far the most helpful when answering any questions I had.

Fantastic experience: We were recently shown around a property by Ben; he was so friendly and approachable and really knew his facts about the property! Great viewing, thank you Ben!

Fantastic experience: It wasn't just about the property I viewed today but the sbliving rep Ben was simply amazing who would not rent a property from sbliving with someone like Ben?Nice one

Positive experience: Had a viewing today with Neil at No.1 Station buildings….although the property is not for us, the viewing went very well…Neil was helpful, polite and knowledgeable

Fantastic experience: I recently had the pleasure of viewing a property with the help of Neil from SBLIVING, and I cannot speak highly enough of the excellent service he provided. From the moment I inquired about the property, Neil was professional, approachable, and extremely knowledgeable. During the viewing process, he took the time to answer all my questions and offered valuable insights about the property and the surrounding area. Neil made the entire experience smooth and stress-free, ensuring that I had all the information I needed to make an informed decision. If you're looking for an agency that truly cares about its clients and delivers top-notch service, I highly recommend SBLIVING. Thanks to Neil, I had a great experience and felt confident in my next steps! Regards, Ayodele

Fantastic experience: Neil was really great. He Helped us to view the apartment very nicely. He was there for us on time. We really appreciate him. Thank you

Fantastic experience: SB Living have being managing our portfolio for the past 3 years and they have been great from day one. Their service that they offer is to a very high standard as they treat everything like it is their own. Also, any issues you can speak directly to the owners Elina & Simon and they make sure things get done straight away. I would recommend anyone looking to move their portfolio to consider SB living as you will feel the daily strain in managing a portfolio become so much easier.

Fantastic experience: Neil was very helpful and was willing to answer any sort of questions that we had. He was also nice and polite.

Fantastic experience: Had a viewing with Neil yesterday at St Luke’s street, super easy to talk to, made the whole viewing process a lot more interactive

Negative experience: I rented my house through this company. I had been in regular contact with them for about a month, both by phone and email. They were supposed to complete some tasks, and they assured me everything had been done. Even the day before we moved in, they said they had checked the house and it was completely ready for handover. But when we arrived with my family, we were shocked. Firstly, the entire house was full of dust and cobwebs. Secondly, the carpets were covered in large dirty stains, despite them saying the house and carpets had been professionally cleaned. The fridge had broken shelves and was moldy. They had said the broken parts were replaced and the fridge was thoroughly cleaned, but the mold was still there, and even the broken parts hadn't been fixed. Lastly, the electricity in the entire house is faulty—none of the electrical appliances work, and the fuse keeps tripping. I have now been without working electrical appliances in the house for five days with a small child, and only tomorrow is an electrician supposed to come. They had said the electrician would come on Sunday, so we were up from 9 a.m., waiting all day. But the next day, they told us that the electrician had come at 8 a.m. on Sunday and left because we didn’t open the door. However, they hadn't given the electrician my mobile number, so I’m not even sure if that’s true! I’ve been talking to them all day, but they refuse to take responsibility and keep blaming the landlord, even though the company told me everything was done. So far, I am completely dissatisfied with this agency. Their work has been extremely unprofessional, and they have lied throughout the entire process.

Fantastic experience: Very positive experienc , the agent was very thorough in showing explaining and make sure everything is done by the book. Very pleased with the viewing I had today . I’d give him 7 stars if that was possible.

Fantastic experience: Good properties for both professionals and students Mr. Neil gave me a brilliant viewing of the property, running all over places multiple places just ensure that I would have all the information. Thanks for him for making the view realistic and explaining things smoothly.

Fantastic experience: Moved in a week ago, the whole process from veiwing to moving in was quick with the help from Ivana. The house is brilliant & on lovely condition. Only issue we had was the oven wasn't working when we moved in but within 2 days of reporting the repair an electrician came and resolved the issue. Thanks :)

Fantastic experience: I rented with SB Living for 2 years whilst in Leeds. Elina, Simon and the entire team were so friendly and went above and beyond to help us. Any issues were rapidly dealt with and they have been the best landlords I’ve ever experienced. I cannot recommend them enough

Fantastic experience: I lived in rental properties for the past 8 years in Leeds, and out of all the landlords I had sbliving were the best by a country mile - I could not recommend Simon and the team enough to students who are looking for a landlord that truly cares for their tenants. I lived in an sbliving flat for 2 years (2022-2024) and I have zero complaints, and genuinely loved my time there. Problems inevitably occur in properties, but when there were things that needed fixing the team were so attentive to make sure they were completed asap. Students of Leeds: take it from my experience, use sbliving, you will have a landlord that actually cares about you as a human being, cannot emphasise enough how good their team are. Thanks for the best 2 years I had in Leeds!

Fantastic experience: Rented our apartment in Leeds through Sbliving and we couldn’t recommend them enough! They made everything so easy from beginning to end. When viewing the property they showed they truly cared for their tenants and know the flat/area inside out they answered all our questions and made sure we were able to move in our flat in just 1 week from signing the contract, as per our request. The whole process was stress free, Lunar and Elina accommodated our wishes and even went above and beyond. Now 6 months later they remain responsive and take good care of us. I have recommended sbliving to all my friends and colleagues, as it’s truly rare to find such care from a letting agency. Thank you for everything Melina and Theo :)

Fantastic experience: Fantastic sevice, with a special shout out to Lunar. It is good to see that their are still letting agent out they that actually treat people like humans and not just let a computer make the decision for them. also managed to complete all procesing and reference in 3 days which i was amazing for me and my family

Fantastic experience: I have open my journey with Sbliving at 2022, when I just moved in UK. I have looked my first property. I have unsuccessfully trying to find the accommodation for me and my little son 10 years ald since couples of monts. It is was hard, because on that moment I didn't have a job and lived on benefits. Fortunately, my friend recommended agency Sbliving, for which I am very grateful. I was greeted by warm and responsive staff at the agency, which help me to find the little and comfortable flat. Since all time our contract I had one problem with heating, what was solved immediately. I very grateful the heads of the agency Alena and Simon, that they was so kind to responded and provided all possible assistance with conclusion of the contract. Also, I very grateful the property manager Olena and Victor with search properties and bills registration support. Now we open new chapter of our story with Sbliving in new specious 3 bedroom flat with good condition and location. Thank you all team agency Sbliving for them best service

Fantastic experience: For more than a year, I have been living in an apartment from SBliving. I didn't even expect that taking care of tenants could be done with such care. They helped me find an apartment in a very short time in a good area, near a park and shops and with a lot of schools. Now our school is 10 minutes from home and also a convenient transport interchange. The SBliving company took into account all my wishes and possibilities. When I had a leaky sink and a wobbly toilet, I wrote an email and they fixed everything the next day. My hob cracked and I had a new one installed the next day. All my comments or wishes are always responded to very quickly. The e-mail was lost only once, but after another e-mail they helped me again quickly. In the winter, there was a problem with the windows, condensation and leakage, and as soon as I reported the problem, the master immediately came and found the cause of the leakage. Soon I will have the new windows. During all this time, I had several situations with electricity and every time the electrician came quickly and helped to solve the problems even over the phone. I plan to buy an apartment to rent out and I will give my apartment to a SBliving company to take care of my apartment. I know for sure that this team will take care of all problems quickly and efficiently. I am happy to rent an apartment in this company because I know for sure that they will listen to me and help solve any problems. SBliving the best of the best !!!!

Negative experience: My journey with SB Living began with a glimmer of hope, as I was sent an online viewing while residing six hours away. However, upon my arrival, the reality was starkly different. Soiled carpets greeted me, a testament to neglect and disregard for basic hygiene (fleas and animal feaces). The promised replacement took ages to materialize, and when it finally did, it was anything but satisfactory - cheap and lacking the softness expected in a home environment. The troubles didn't end there. For the first six months, I endured the agony of no hot water or heating, courtesy of a faulty boiler that caused alarming spikes in my electric bill, leaving me reeling with a £2,400 burden. The source of my distress didn't stop at the boiler; both it and the oil tank were leaking, casting doubts on the safety and integrity of the property. To compound matters, the landlord intends to charge me for the unused and disposed oil, a ludicrous proposition given the circumstances. In a misguided attempt at resolution, the faulty boiler was replaced with an expensive-to-run LPG system, a decision I would have vehemently opposed had I been given the choice. As a parent to young children, the ensuing six months were an ordeal, exacerbated by a frozen pipe bursting just one week before Christmas, leaving us in alternative accommodation devoid of basic amenities like WiFi that had a knock on effect to my education and work. There are countless other issues that I just can't muster the energy to delve into. Among the most peculiar was the discovery of compost pots brimming with cat feces, which the landlord adamantly refused to address. Despite my efforts to seek help from various companies, none were willing to come near it. To top it off, there was even a large plant pot INSIDE the house filled with feces. It's baffling how such glaring oversights occurred during the supposed 'deep clean.' Regrettably, the nightmare didn't end there. My husband was supposed to join us two months after our move-in, but due to the property's condition, we requested his immediate addition to the tenancy, which was initially approved. However, when applying for another rental, Simon refused to list him as a tenant. This comes after Elina provided a reference (for both my husband and I) for a property we didn't secure due to unforeseen arrears on our accounts. SB Living increased our rent and ignored our objections. They also failed to contact us or my guarantor during five months of accumulating arrears from the rent increase. Their inconsistency and lack of transparency have severely impacted our housing situation. Simon and Elina's refusal to add my husband to the tenancy agreement has plunged us into uncertainty, while their indifference to our plight reeks of unethical behavior. In conclusion, my experience with SB Living has been marred by incompetence, negligence, and a blatant disregard for tenant welfare. I implore anyone considering renting from this company to think twice and spare themselves the agony of navigating through a living nightmare.

Fantastic experience: Fantastic letting company and even better staff! Alina, Simon, and Lunar have gone above and beyond working with our company supporting 15 of our staff in a very short space of time to be in high standard and quality accommodation. I would recommend them always, and look forward to our continued work together.

Fantastic experience: My viewing experience with sbliving was smooth and very informative, and our negotiator was super friendly. He gave us ample time to fawn over the flat and take pictures! Would recommend.

Fantastic experience: I was not able to come in physically to view the property, and the staff was kind enough to offer me an online viewing. Matthew was amazing, answered my questions, and ensured I got the application form as soon as possible. Great customer service!

Negative experience: This entire renting process was horrible, from moving in, when literally everything was broken (the key fob was broken, I had no working refrigerator, microwave, window, and washing machine for weeks, I had to buy my own portable washing machine), to getting things repaired (the landlord/repairers he hired broke into my house and broke a ceramic piece I hung on the wall). The property's smoke detector was broken and I almost died from a fire hazard if not for the smoke detector of the building outside in the corridor. When I moved out, one staff in particular called Billy Hodgson was extremely rude throughout the process. Avoid sbliving wherever possible.

Fantastic experience: Matthew was great at showing us a property. Allowed us to do so at our own pace. The application I thought was quite long winded in comparison to others though, i.e passport details, NI etc, i understand if we get the property but giving confidential details seemend un nessacery at this stage. (No other letting companies have asked for this.) The form isn't easy to fill out (in my opinion)... might just he me but thought was quite a lot detail adding that should be known e.g the address the cost of the rent etc! Also not keen on the gurentor. Surely this isn't mandatory if you can comfortably afford the rent. Communication and Matthew who have showed us round was great though

Fantastic experience: Lovely house viewing today with our negotiator Matthew, really pleasant from the start and let us have a peaceful viewing at our own pace. Thank you so much and fingers crossed -Brittney

Fantastic experience: The house viewing was arranged by Matthew, he is profession and inform us the information about the property at first. Then, he showed us around the property and answered our question tactfully. I do appreciate his assistance in viewing the property at Millside Walk.

Fantastic experience: The house I rented in sbliving is the second house I rented in the UK. The house is large and the location is very convenient. The entire house has been decorated and the carpets are new. Rental prices are reasonable. It also includes most of the appliances in the house The Sbliving team helped resolve maintenance issues within a week and were very responsive and reassuring with excellent communication on all property inspections. I have shared this rental agent with my friends.

Positive experience: Good experience with Sbliving. The property I have rented is well kept. It was the best among the properties that I had visited. Staff responded fast to my enquiries and requests. For example, the small fridge was replaced with a tall freezer fridge as promised within 2 weeks, which I appreciated very much. The guarantor requirement was removed given my situation and I saw it as very sensible.

Negative experience: They have good houses and i have viewed one of it which my family were happy with it . Only problem is the person we are dealing with called Lunar , she doesn't respond to messages at all . We rang her and her response was l'm very very busy and l have lords of emails to respond to. I felt like that was unprofessional not respond to a customer like that. She just need to improve on her communication

Negative experience: Understandably estate agents have to do various checks to make sure a potential tenant is suitable, however the very first question we were asked is do we have a guarantor without knowing anything about our circumstances. I personally make £80k per year and my previous tax return is 100k. Not only this my partners income is about 40k. Our affordability is probably over £3500 per month, if not more. Even if we had a guarantor, the guarantor would make less than us as we are the highest earners in our respectice families. Ive also noticed they've had to reduce a number of their properties. This ridiculous policy is probably to blame, due to insulting you 20 seconds into the conversation. Guarantors are there if you fail affordability. What you do by stating you need a guarantor straight away is turn people like me and my partner off wanting to deal with your business. If your a landlord go with an estate agency that wont put up a brick wall to most people, forcing a reduction to try and get a bite, costing you the rent your property deserves. Other than that the receptionist was very polite.

Fantastic experience: I lived in one of SB livings properties for my second year of university. The flat was pristine when we moved in. When the dishwasher broke it was instantly replaced and we were not charged any extra money for this. We got our full deposit back. Overall this is a brilliant letting agents for student properties.

Fantastic experience: Staff really went out of their way to accommodate my requirements before and during letting process. The whole process was very smooth and they kept me up to date throughout. The whole team deserves a BIG THANK YOU!!

Fantastic experience: I was shown a rental property by Matthew and was very happy with the experience, very pleasant and knowledgeable, didn’t feel rushed either like some other real estate agencies, thanks Matt, good job!

Fantastic experience: I had a video call with a nice and friendly guy called Matthew to show me one of the properties that I’m interested in the Leeds area, I can say he was very professional and told me all I needed to know about the house. This is a very professional housing agency and I’ll definitely recommend it to anyone who is considering renting with them:

Fantastic experience: I am currently renting a property with sbliving and the profess could not of gone better. Kirsten helped me and kept me informed every step of the way. Kirsten went above and beyond to help me and was more than happy to answer my 100’s of calls. I would definitely recommend this company. Any issues or slight problems sbliving are extremely fast to resolve.

Fantastic experience: Sbliving is fantastic to deal with, reliable and professional. Something I really appreciate about you is your way of handling their customers, that is amazing. You respond happily and with no time at all even from the very first time when we mail or call them to know about the property. It was Matthew whom we met, a genuine person who described everything about the house and who was willing to explain us for all our queries. We are extremely grateful for the agency and especially Matthew for the service.

Fantastic experience: I recently had the pleasure of working with SBLiving, a fantastic letting agency, and I must say that my experience was made all the better thanks to their exceptional agent, Will. From start to finish, Will was incredibly helpful, patient, and attentive to all of my needs and concerns. He took the time to answer all of my questions and was always there to lend a helping hand whenever I required it. What impressed me the most about Will was his positive attitude and friendly demeanour, which made the entire process a breeze. I cannot recommend SBLiving and Will enough for their outstanding customer service and professionalism. Thank you, Will, for making my experience such a positive one!

Fantastic experience: Sbliving properties are a great deal.I did my WhatsApp viewing on a property today at Norman.And the staff named Will gave excellent details about the property.And during the viewing I asked questions and he was very patient to answer all the questions. Thank you so much.

Fantastic experience: Simon and the team have managed my portfolio for the past seven years. I can’t recommend them enough. Efficient, responsive and professional.

Fantastic experience: Elina from sb living is an absolute star, has gone out of her way to make sure the jobs were executed with such ease and attention to detail, fantastic agency! Really easy to deal with whilst always professional. Really look after their properties & tenants, and go the extra mile to sort any issues that have arisen in a prompt manner, Excellent custer service extremely happy with the service provided and would highly recommend sb living

Fantastic experience: Been doing some work on one of sblivings properties. I have been dealing with Will. Very professional and friendly easy to get along with any questions I had were answered promptly and quickly. Highly recommend. Thank you Will and your team, nice to work with good customers!

Fantastic experience: Sebastian was the Greatest help. Showed us such good houses and also took us from one property to another in his car and was guiding us with everything we had doubts with

Fantastic experience: I viewed some properties with Sebastian, and my time with him was awesome. We had good a conversation and talked about the city, life, and stuff. He was no doubt the right guy for the job.

Negative experience: Since I’ve moved in there have several issues which I was promised they would be sorted within a few weeks I moved in … it’s been a 3 months nothing been sorted house had no insulation on draft exclusion no loft hatch, all Which is making us ill. The staff are totally clueless to arrange any maintenance. It takes 5-6 calls a day to actually get them to do something or if you speak to manager.

Negative experience: Most unprofessional business I have ever used. You will be ignored if you contact them. These people will steal your money when they haven't kept up on their promises to fix your property. Thieves and con artists. STAY AWAY FROM SBLIVING

Fantastic experience: Perfect service sebastain, showed me a place i was not happy with and then took me to another amazing place in his car. Happy and impressed with his helpful attitudes. Would highly recommend Sebastian and sbliving!! Thanks

Fantastic experience: I would like to thank you SBliving team for the friendly and professional service they’ve provided for me and my family. We are from Ukraine, so it was very difficult for us to find a property to rent in Leeds, but SBliving helped us find a home and now I have somewhere to stay with my children and call my own. As for me - this is one of the best property management in Leeds, as they were the only ones who could help us. I highly recommend them to anyone who is looking to settle down in a lovely home.

Fantastic experience: I have used Simon and his team at SB living for many years to manage my large property portfolio. I find them to be proactive, professional, and courteous and will always go that extra mile to take care of me. Highly recommended.

Positive experience: 5, Mertensia House is a converted warehouse property in Leeds. We were associated with this property through SBliving until Apr 2022 while we rented a property in Mabgate called 5, Mertensia House through the contract duration. This property is in a very shabby and sorry state with over 26 issues raised in a span of 12 months ranging from issues pertaining to leakages, blockages, boiler breakdowns, ceiling leakage, damaged and soaky hall floors, creaking bedroom floors, broken window tiles, etc. The EPC rating is D and windows do not provide sufficient insulation during winter resulting in exorbitant energy bills. We were stuck in this property owing to contract, however would sincerely advise anyone to refrain from using this property. It’s the shabbiest property in City centre area. On top, the landlord charges a large deduction from your deposit to refurbish it at expense of the tenants. Imagine you being asked for 90% of your deposit being deducted for such shanty properties. Finally the case was referred to DPS Dispute Resolution Team vide case number 29224977 and the adjudication decision was given in favour of us (tenants) on 18/07/2022. Finally we were able to get almost our entire deposit back from this greedy landlord. I would however like to thank SB living who supported immensely in putting toward my case and representing it with appropriate supporting artefacts to Dispute Resolution Team and help us win this battle. SB living service is good, however please refrain from this property and landlord !!

Fantastic experience: Wow, what a service just moved my first year cousin into a clean, tidy and well equipped property. This was thanks to the hard work at SB living for putting together a short list of houses that matched all our needs, making the whole process easy. Thanks again

Fantastic experience: Very satisfied with the whole team and their service. Seb was extremely reliable and flexible while providing us a lot of help looking for our new home. Will recommend in the future!

Fantastic experience: It`s one of the most amaizing places where I have ever been worked. The managers and staff are fabulous, beyond description! Thats how nice they are. And everyone. They work hard, they work with their conscience they give the most worm and compassionate service, and they do it even when it is hard! I have never felt more confortable and confident in my life. I can only recommend this letting agency from the sincerity of the bottom of my heart, and I can recommed it from millions of miles away. It left an unforgettable positive memory inside my heart and I will carry it wherever I go. I recommend it to anyone. Because I am the living example who knows the heart of this amaizing company. I am telling you straigh in your face! I have never experienced a better agency than this one. And trillions of compliments cannot even a bit go closer to the experience what I tried to help you imagine in these lines. 5 stars is not enaugh! Jesus bless.

Fantastic experience: We have dealt with Simon and his team for the last two years. A representation of what a LETTINGS business really should look like. Everyone from top to bottom deliver a quietly confident excellent service. ***** Five Star! Keep up the great work S B LIVING Yours Tingdene Properties Limited

Fantastic experience: My flat was let by SBLIVING i head very best experience to deal and work with sbliving. end of terms finding new tenants to making sure landlord and tenants all queries was dealt professionally and promptly. I would highly recommend their service and letting and renting property through SBLIVING.

Negative experience: Incredibly odd experience, offering 6 months rent in advance above the asking price, first was ignored and then messed around about the viewing, all for a house in a terrible state in a bad area that they reduced the asking price for! This is more a warning to landlords than anyone else, the owner of 48 oliver street, good luck! Edit: you'll notice I posted this review before any communication of references was mentioned, no one pays 6 months in advance for a dump unless it's the offset risk. Nice try at reframing though, estate agents b really are the lowest form of life, next to lawyers and politicians maybe.

Fantastic experience: Great video walk through of a couple of different properties. Properties were shown fully including outside areas and other areas of use such as the electric meter locations. Went the extra mile. Viewing was on time and prompt. Great experience. Thanks Sebastian

Fantastic experience: viewed a property that myself and 3 friends will be signing for in the city centre. from start to finish sbliving showed great responsiveness, Sebastian the negotiator who showed me around was very easy to talk to. sbliving have a family feel and would definitely recommend. Thanks!

Fantastic experience: SB Living helped us so much in getting the property turned around time! Making adjustments which were pretty last minute on our end and brand new flooring! We absolutely love our new place and couldn’t think about living anywhere else. Highly recommend SB Living best letting agents I’ve had so far.

Fantastic experience: Outstanding service. Viktor at SBLiving provided invaluable advice and was able to assist quickly and efficiently dealing with my tenants on my behalf. This made what was becoming a very stressful situation calm and diffused an escalating issue. I am very happy to recommend SBLiving. Amanda Brown HMO Landlord

Negative experience: Unfortunately, we are not in a position to recommend Sbliving. Cons: 1. Already from the viewing I could see that they were not the most professional agency. Viewing was conducted aprox. 15 mins after scheduled time, by the cleaner (apparently the member of staff was off sick). Although the cleaner was nice, understanbly they were not in a position to answer any questions. Anyway, I decided to go with the property. 2. Signing up was alright, although there was extra paperwork involved since they required a guarantor despite me being in full-time employment. Also beware, our contract had a requirement for a 2-months notice 3. Also, I did not get a move-in date until the last minute and they didn't seem to care much about it. 4. The biggest issue arose when our property had to be completely rewired. Communication was awful from their side with their description of what had to be done changing almost daily. After long negotiations, the works went ahead and lasted for more than a week interrupting our working lives during COVID and leaving our place in a complete mess (see photos). We were also left with no carpets/laminate in one of the rooms and the landing for two-three months following the completion of the rewiring. On top of that, we received at least 4-5 emails/calls, and 3 visits by different workmen before the floor was finally reinstalled with carpet although the rest of the property had laminate. Similar issues with rewiring were faced by all of our neighbours (some elderly) at Pelham Place. 5. They requested a monthly increase of £55 after a year, at which point we (and some of our neighbours) decided to vacate 6. It took them more than a month to return our deposit. The landlord tried to claim £130 but their claims were so ridiculous that they had to drop them all after one rebuttal email. It is clear that the agency supports an opportunistic approach when it comes to deposits. Also, beware, their inventories are so very basic that they might leave you exposed at the end when they try and make claims. 6. Also, another word of caution, the agency will often claim that actions are ultimately up to the landlords, but in our case, at Pelham Place, the properties are actually owned by the immediate family 7. Staff turnover is bad and this only makes communication worse. Looking at Glassdoor comments you don't get the impression that staff are treated well. 8. If anything goes wrong, their reflexes are to blame the tenants. E.g. there was a leak at the shop below and we got a patronising call informing us that we should be more careful cleaning the balcony drains. It then turned out that the leak had nothing to do with us. 9. After we decided to vacate, they sent an email sort of asking how we wanted to go about with viewings but in a matter of a few hours, we had received notices of scheduled viewings showing how much they valued our opinion. In one case, we were also not given the legal 24-hour notice. Pros: 1. You do get some contacts for emergency repairs. Their contractors are very friendly but not always the most professional. 2. Their properties tend to be on the cheaper end, but once you deal with them, you understand why. Overall, we would not engage with them again if we had a choice.

Fantastic experience: Seb took me around a few properties. Explained all the pricing and found me extra property options within my price range! Was very polite and so friendly. Thank you! :)