Barkers Estate Agents

Fantastic experience: A really great local estate agent. The fees were very reasonable and the service top drawer. We had a house we wanted to move on in a hurry and Barkers got our house on the market and sold in just under two weeks. All the staff are very friendly and knowledgeable and couldn't do enough to help us.

Negative experience: Absolutely dreadful estate agent. They were slow to manage updates and they missed financial checks at the very end of the chain ( after 9 months) which caused delays to an already slow chain. The communication was not proactive and acted more as a messenger. Drighlington properties managed our onward chain and they were proactive, responsive and just an enabler. When Barkers value your house, they send the lady who owns it who is very impressive but this is not representative of how they actually work so do not be fooled. If you are in the area, I would go with Drighlington properties.

Fantastic experience: We recently sold and bought through Barkers Estate Agents and couldn't be happier with the service we received. Liz was fantastic, keeping us informed every step of the way. Whenever we had any questions or concerns, she was always quick to respond and happy to help. If Liz wasn't available, Leanda was always on hand and fully aware of everything that was happening, making the whole experience feel seamless. Their communication, professionalism, and support throughout the process were outstanding. We would highly recommend Barkers Estate Agents to anyone looking to buy or sell a property.

Fantastic experience: Thank you so much to Liz and the team. Service provided throughout has been amazing. Liz was there every step of the way to answer questions and provide guidance. Liz made the buying and selling process so much easier! Excellent service!

Fantastic experience: I had a wonderful experience with this estate agent. Collecting the keys to my new property was made even more special by their friendly welcome and smile. The thoughtful gesture of giving me a chocolate was such a delightful touch—it really showed the care and attention they put into their service. A small detail, but it made a big difference. Highly recommend this team for their professionalism and personal touch. Thank you

Fantastic experience: Excellent service! We really appreciated Rachel's support and advice. She kept us informed throughout.

Fantastic experience: Very nice treat from the beginning till end of purchase. Lot's of knowledge and professionalism Thank you so much Liz!!! You made everything look so easy , very recommended person

Negative experience: I firstly cannot comment on them from a sales perspective however my experience comes from being a new tenant within a rental situation. Their communication style is poor at best, throughout the process myself and my partner had to send multiple emails and make calls just so they acknowledge something so simple as an error with the draft tenancy agreement or to discuss how we go about paying a deposit. Weeks went by and a moving date was set for a Monday, deposits however were demanded the Friday afternoon before and this was frustrating especially when you are also at work and the online app they use crashes and is useless. They also informed us that the property was managed by themselves which turns out after we moved in was a lie. When challenged they simply responded with 'we're just a tenant finding service'... Inventory and Schedule of condition was all done online after we collected keys with no one going through it in person at the property or even in the office, multiple issues were found once we arrived but they didn't seem interested and simply sent an email to the landlord...who subsequently had no idea someone even moved in until they received that forwarded email from Barker's. The schedule of condition was also highly inaccurate and outdated after the property had been vacant for quite some time. Fortunately since then our landlord has been in direct contact with us and has been brilliant. A list of snags was gone through with some sorted and contractors in place for the bigger jobs. The Landlord is also highly unimpressed with the service they are getting from Barker's and I believe she is taking matters further. As a private tenant of many years and having used different agents Barker's sadly are the worst by far.

Fantastic experience: 5 star estate agent ! Having had a bad experience with another agent, we found Barkers to be a fantastic company to deal with. From initial contact , they have been nothing but professional and so helpful In dealing with our properties in both the sales and lettings departments. Nicola in particular has been brilliant, nothing being too much trouble to support us to get the house marketed and securing a sale within a few days. Highly recommended estate agents.

Fantastic experience: Recently rented a property through Barkers and I have to say everything went smoothly and quickly and very professional. Joe who deals with lettings kept me informed all the way through to me getting my keys. Highly recommend Barkers for anyone regarding properties. Thank you for helping me sort my Lovely New Home!

Fantastic experience: Joe and the lettings team were so great and so patient with me while helping me secure the perfect property! I would highly recommend Joe, he is efficient, friendly and really helpful throughout the whole process Thank you Barkers!

Fantastic experience: Joe Tasker was amazing at helping me secure my apartment, the process was really quick and Joe was really helpful in answering all my questions and guiding me through the process up until I collected my keys. Thank you!

Fantastic experience: Could not thank the Birkenshaw branch enough for assisting in the purchase of my first property. Unforeseen circumstances with the sale made it stressful for everyone but all was well in the end. Thanks again for all your help and care, great team and will return

Fantastic experience: Amazing estate agent. From start to finish on our sale they were brilliant. The sale didn't go as smoothly as first thought and yet Barkers' high standards never dropped. Valuation: The only estate agent out the 3 we requested who made us feel unique at vaulation. All other agents valued the house and justified with such generic nonsense. Barkers provided a detailed valuation and took a genuine interest into the individual elements of the property and didn't just stick us under an umbrella. Although Barkers valuation was 30k more than othet agents, it actually sold for 5k under asking price which just showed what the other agents missed. Advertisement: Barkers involved us in the process of creating the advert and listened to our requests. The attention to detail Barkers showed at valuation came through in the advert. Viewings & Negotiation: Barkers hosted our first & only viewing. Were quick in relaying the messages between myself and the buyer & vice versa. Negotiation was made a breeze. Sales Process: Throughout the sales process we were constantly kept upto date. We were probably excessive in our chasing and moaning by the end of the process and yet the standards never dropped. Want to say a huge thank you to Emma Maguire & an apology for being a whinging git at times, thank you for your patience and hard work. In addition, anyone outside of Emma who handled calls and emails were just as great. A fantastic estate agent.

Fantastic experience: really friendly and profesional team at barkers , Joe was excellent and always kept me informed with step moving into my new home

Fantastic experience: Can’t thank Barkers estate agents enough they have sold 2 of my properties. Liz is an asset to the team, always on the ball with her communication and advice, nothing is ever too much. Would highly recommend the team to sell your property!

Negative experience: Disappointed, communication is key and sadly this was lacking in regards of feedback from viewers. At a 0.75 % commission it sounded too good to be true, it was. I'm sure the only communication will be a response to this review but can only hope.

Negative experience: Wouldn’t recommend their services to anyone. We reserved a newbuild in April 2023 which Barkers were meant to be managing as the sales reps (these houses have now gone back on sale at Dreslington Close). We were told throughout that it’d be due for completion in September 23. In mid August we were told it’d be delayed until mid October. Dates came and went until we found ourselves 6 months down the line, homeless and incurring costs due to storage fees, losses in our own house sale due to delays and enduring endless amounts of stress due to a mismanaged process where ultimately it transpired that the house had no planning permission and we were advised to pull out. Throughout the process we dealt with Liz who consistently fell short of the mark by over-promising and under-delivering. We had to chase for updates. We were told things had happened in the property (connected to utilities, internal doors in, rooms boarded and plastered etc) and then turned up at the plot to find they had not; this occurred on multiple occasions. Despite being mis-fed information and having a meeting to discuss the due diligence checks Barkers should add into their processes to ensure information passed to customers was accurate, nothing changed. Liz was not the right person in the role to deal with such a project. We incurred thousands in expenses due to the ineptitude we experienced and we decided we wouldn’t use them in our future house search or any sales.

Negative experience: A disaster of an experience. We were excited to have reserved a new build property through Barkers estate agents. There were many hiccups along the way on the part of the developer and Barkers themselves. We were made to feel forgotten about, as if we were liars and always felt out of the loop. We were told 4 days before completion on our house that our house and therefore whole development had no appropriate planning permission. Although this was not barkers fault, I feel it should be the agents’ responsibility to work with notable and professional developers. As our house search continued, we immediately vetoed any house represented by Barkers as our experience with Liz was so bad.

Fantastic experience: From start to finish Liz has been on hand for all of our questions and made the whole experience as smooth and as exciting as it could be. With it being our first home the nerves were definitely heightened but it was all made so much easier with Barkers and specifically Liz! Thank you so much again!

Positive experience: Average

Negative experience: Was promised a viewing today and after after chasing them for a few weeks doing application on 2 occasions the 1st time they said it was still needing repairs doing and couldn't viewing so left it about 2 weeks and ring the office was talking to Charlie and she said it was available and I had to send my details over again for the 2nd time she asked me if I could get a guarantor which I did and now they have ring me saying its no longer available. At this time I have been eviction frm my house cause my landlord is selling which I told my landlord I might have somewhere I have a several autsic son and this is nt on they ring a few hours before my viewing it's disgusting how they have gone about this just be very careful guys

Fantastic experience: Amazing service with Charlie. She was really helpful and provided me with all the necessary information needed to successfully get into my new home. Thanks Again Charlie. You are amazing

Fantastic experience: Amazing service from Liz - cannot fault her attention to both seller and buyer (ourselves being the buyer) and her advice at every step of the process, and facilitating immediate communication between all parties involved. Due to our issues with the conveyancing service used, we cannot thank enough Liz (if it wasn't for her we would have lost out sanity during the purchase process). Brilliant service all the way.

Fantastic experience: Staff was really helpful though I just popped in without any appointment. Took my details and guided about the property I was checking up. The office is conveniently placed in Birkenshaw, parking available.

Fantastic experience: We were very impressed with the service offered. We had a very tight deadline and Barkers were instrumental in facilitating this was met. Communication was great and we would highly recommend. A huge thanks to liz, Emma and the rest if the team.

Fantastic experience: I am currently buying and selling via Barkers in Birkenshaw.. and Liz is fantastic, she is always on the ball and great with communication with all parties involved.. I would highly recommend using Barkers especially if Liz is managing you sale or purchase. Liz you are a credit to Barkers

Fantastic experience: Very pleasant young lady not pushy a nice relaxed viewing. Bungalow exactly as described

Positive experience: Very good customer service

Fantastic experience: Had a really good experience with Barkers, Liz made the whole process really easy and sorted any problems that came up. Would definitely recommend! Thanks, Hayley and Jack x

Negative experience: The worst estate agents I’ve ever dealt with. Left me and my wife with a cellar flooding for over 69 days. Destroyed our stuff stored in the cellar, no compensation for that. Make excuse after excuse for why the work wasn’t getting done. Take a long time to respond to urgent email. Me and my had to spend hours in the cellar on rainy days mopping up water, all whilst looking after our 6 month old baby. Then we had sewage getting in to the property , I suggested some work might need doing to the brick work. They said I was wrong. Now a year on the living room is full of damp spots. They do not want to send workmen out. We had a leak in the kitchen, and one of their agents said can you locate the stoptap. We couldn’t find it. Have you looked here, have you looked here. Then she couldn’t understand why my wife was getting irate. Send a plumber. Then to top it all, I asked at the end of our tenancy, could the landlord or agents arrange for an item in the cellar to be removed. It was ruined , damp and covered in black mould. We didn’t cause the flooding so why should we risk Our health messing with black mould. They said the would deduct from if we left the item. Clown Organization

Negative experience: Absolutely shocking customer service leaving a buyer loosing a property and a seller taking a lower offer

Fantastic experience: Great service, excellent quality

Fantastic experience: Very helpful staff. Excellent service, thank you.

Fantastic experience: Used Barkers for the second time to find new tenants, mainly dealt with Helen B and Daniel. They were extremely helpful and efficient throughout the whole process.

Fantastic experience: Staff very helpful and always happy to take my calls.

Fantastic experience: Nice staff.

Fantastic experience: We have just sold our property through Barkers Estate agents and could not fault the service we have received from start to finish, after a rocky start on the market with another agency we switched to Barkers and sold extremely quickly, Emma has been so helpful and is so friendly, she has been a real gem and also helped us in our search for our next home, nothing is too much trouble for her! We really recommend Barkers for their faultless service.

Fantastic experience: Recently purchased through barkers and dealt with liz Holmes.and from the out set totally professional and wonderful to do business with. They really go the extra mile for clients as buying a home always stressfull but you know when they make its so effortless and keep you posted along the way. Thank you all so much for a trouble free purchase.

Fantastic experience: Emma at Barkers was instructed by the sellers of the property we have just bought and she was absolutely fantastic from start to finish. She was responsive and helpful throughout, provided updates when she said she would and was proactive in trying to move the sale forwards. I would not hesitate to recommend her.

Fantastic experience: I bought a house through Barkers and dealt with Emma, I have only good things to say about her. So helpful and went above and beyond to try and get things moving. I really would recommend and I will definitely use if I move again.

Fantastic experience: I was pleased with the service I received recently from Barker’s in Birkenshaw. The follow up and general level of communication was very good with special thanks to Liz Holmes.

Fantastic experience: Super service from Barkers - we decided to sell aswell as purchase with Barkers and Liz has been brilliant throughout! We received regular email updates aswell as her dealing with queries and chasing solictors across the chain. 1st class service from Barkers and Liz in particular!! Wouldn't hesitate in recommending

Fantastic experience: Typical caravan club facilities (restricted at the moment). Lovely walks down to Gwythian and Red River pub.

Fantastic experience: Agent was really good showing us around the property we were viewing. Wasn't pushy & gave personal space whilst viewing each room. Overall a very polite gentleman.

Fantastic experience: Great service from Barkers, continued communications and advice throughout. Big thanks to Margaret for all her help.

Fantastic experience: Been with barkers now as a tenant for nearly 3 years excellent service great communication would highly recommended using this service and a big thank you to Daniel for helping me find a new home

Fantastic experience: Very happy with the service selling a property. Did all the viewings as I lived miles away. Margaret was a pleasure to deal with

Fantastic experience: What an brilliant experience we have had at the Birkenshaw branch of Barkers. We are so grateful to Margaret as she has managed to get us the house of our dreams through her professional negotiating skills and empathy. Also thanks to the team at Birstall. Very impressed with the service. Thank you .

Fantastic experience: Recently used Barkers Estate Agents to sell my property and I would highly recommend them! Smooth process from start to finish very approachable and always willing to help, massive thanks to Helen and Margaret!

Fantastic experience: Margaret at Barkers was really helpful when I was recently purchasing a property through them, nothing was too much trouble. She kept me informed at all stages of the process. Highly recommended

Fantastic experience: From start to finish been fab and meeting Helen at the end with my new home card and key was the perfect moving in day. Thank you ☺

Fantastic experience: Want to say a Massive Thank you to Liz,Helen and Margaret at the Birkenshaw office who helped me sell my home and buy my New one. Kept in touch with me throughout the process. I was with another estate agents for months who’s service was shocking so came to Barkers and my house sold in a month. Moving home is so stressfully but so glad I chose barkers they even offers me others service so it was hassle free. Thank you

Fantastic experience: Liz and the team were very helpful when I was looking for properties, they made the experience a lot easier for me. Thanks :-)

Fantastic experience: So helpful and supportive throughout... thank you Helen

Fantastic experience: Fantastic staff and very helpful always have time to listen no matter what your enquiry is thankyou so much Margaret and Helen at Birkenshaw branch x

Fantastic experience: Very helpful staff at the Birkenshaw office. Margaret was very proactive and went out of her way to keep us updated and kindly referred us for some mortgage advice as well. She was very efficient and really helpful.

Fantastic experience: Great service & great staff! Very friendly & helpful. Helen was very informative & helpful. Would recommend.

Fantastic experience: Sold my house in no time with barkers, fast and promp service, Helen was very on the ball with things, moving dates etc,, all went very smoothly, very easy to deal with, Thank you once again. Highly recommend.

Fantastic experience: Not relating to a house purchase but rather to the fantastic assistance that Margaret gave a client of our Travel Agency over the weekend. She went out of her way, in her own time, to recover a passport which had been posted through the letterbox of an empty house. We now have one very relieved gentleman!

Fantastic experience: Highly Recommend this team very helpful all through the process

Fantastic experience: We had excellent service when selling our house through Liz at Barkers. Excellent communication throughout.

Positive experience: Barkers were the estate agent for the vendors in our recent house purchase. They were always happy to talk to us and help chase information and viewings to keep things moving along nicely. Very pleased with their friendly approach - we will almost certainly consider them if we decide to sell in the future.

Fantastic experience: Excellent service from the friendly staff

Fantastic experience: I would highly recommend barkers the service they provide is excellent, Helen brearley and Margaret have been so helpful, Helen has kept us informed and has given good advice, I would definitely use them again,

Fantastic experience: I recently purchased a house advertised by Barkers. They dealt with the process efficiently and were very helpful to me as the buyer, keeping me up-to-date with progress.

Fantastic experience: Had a fantastic experience with Barkers. Excellent service from Helen and Margaret! Highly recommend.

Fantastic experience: Helen & Margaret were great helping me sell my house, highly recommended

Fantastic experience: Barkers was very professional from start to finish with finding me a tenant for my property and keeping me updated throughout the process.

Fantastic experience: very professional and nice atmosphere

Fantastic experience: I would reccomend Barkers estate agents to anyone looking to sell their property. We have sold 2 houses, both within a week with barkers. The friendly staff provided a straightforward, efficient service which lead to a smooth sale.

Fantastic experience: I’m really happy to recommend Barkers’ Letting Team as a landlord using their managed letting to rent my former home. I’ve had no issues with them in 3+ years and when I have needed them to resolve repairs/issues etc they’ve been great. They have contacts who can do any repairs/cleaning/decorating much quicker than I could sort and at reasonable prices. I’ve only had one tenant so far who was found quickly but a second is about to move in, again with minimal delay.

Fantastic experience: I have a property managed by Barkers for approximately 9 years now. I have found them to be fantastic -knowledgeable, helpful, friendly and honest in their assessment of advising me when work needs to be carried out. A little over a year and a half ago a tenant wanted to rent the property; we wanted to do some remedial work first but the tenant rushed us to get him in, we even let him put furniture in prior to the move in date to help him avoid further storage costs. After a short while he complained that the work we wanted to do prior to him moving in needed to be carried out. His methodology of complaining to Barkers led to them having to ban him from the business premises. I offered to let the tenant out of our agreement early without penalties if he found the situation so unpalatable. He chose not to take us up on the offer and remained. During this time he made it clear to Barkers he would not renew the tenancy. A tap did need replacing and we had a contractor agree to contact the tenant to do this; date agreed the contractor turned up to find the tenant not there. During a phone call the tenant said he was working in Newcastle (strange as we were told he was unable to work, on benefits and using parents as guarantors). Through Barkers we gave him notice that the agreement would end much to his annoyance (so the house couldn’t have been so unpalatable). On entering the property we were stunned. We got rid of the little bit of rubbish left and were faced with having to redecorate a partly decorated vestibule, stairs and landing. The carpet we left was a heavy domestic 80/20 wool carpet which had been thrown out and replaced with something completely the opposite end of the cost spectrum and laid by someone with less ideas than I (I would not have left gripper rods exposed). Quotes received for our remedial work, we wanted to claim some of the bond. The tenant insisted on the matter going to the Deposit Protection Scheme people. However the tenant submitted no evidence to support his claim. Barkers therefore won us the whole of the bond through their hard work. Throughout, they have demonstrated a thorough, professional approach to their business. I would highly recommend their services to landlords and honest tenants alike. Mr C Gomersal

Negative experience: Avoid if renting. Will scheme with landlord to avoid giving you your deposit back.

Fantastic experience: I have used several letting agencies in the past and used Barkers lettings services for nearly 10 years now. I can only say how pleased I am with there professionalism and excellent feedback and communication.Living so far away it is comforting to know my properties are in good hands.

Fantastic experience: What is a very daunting stressful experiance was made so much easier by the wonderful staff at the office. Extremely professional from start to finish. Liz made us feel like nothing was too much trouble, going the extra mile to make sure we were 100% happy thought the process.

Fantastic experience: Pleasure to deal with, staff are very friendly and helpful and bent over backwards to get my sale pushed through. Brilliant!

Fantastic experience: Extremely helpful estate agency! I was referred through to an excellent mortgage advisor by one of their very helpful estate agents, Margaret. I managed to arrange a very competitive mortgage. Thanks very much!

Negative experience: Totally unprofessional .. took a viewing time/date never turned up ! Property had already been accepted via application previous date .. would never use

Fantastic experience: Barkers have been both friendly and helpful when selling and searching for properties. The staff are more than happy to go the extra mile to assist with all aspects of the property transaction and even made suggestions for solicitors and mortgage advisers.