CPS Property
Established in 1987, CPS is a long established family run Estate Agency based in the heart of Belfast!
Northern Ireland’s Estate Agency of The Year 2016, 18, 19 & 20
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: (closed)
- saturday: 10h-13h
Our comment from ImmoNetwork about CPS Property:
CPS Property is widely recognized as an outstanding estate agency in the UK, praised for its professional, responsive, and supportive team across multiple locations including Belfast, Derry, and Portadown. Clients consistently highlight the exceptional service provided by key staff members such as Alan Martin, Jack Evans, Adam, Caitriona, Steven Smith, Carlton Bell, Paul Maguire, and Conaire. Whether assisting first-time buyers, facilitating smooth rental processes, or guiding sellers to successful completions, the team is commended for their deep market knowledge, honesty, and ability to make complex transactions stress-free. Users frequently mention that staff go above and beyond to accommodate schedules, provide clear communication, and offer prompt solutions to queries. The agency is particularly noted for its efficient property management and mortgage advice services. While a small minority of reviews mention occasional communication delays or dissatisfaction with specific outcomes, the overwhelming consensus is that CPS Property delivers a reliable, client-first experience, making it a highly recommended choice for all property needs.
CPS Property: Reviews
Fantastic experience: Seriously amazing agents. They have been my main agent for ~4 years now and I have never had a problem with them once. Very accomodating and supportive with contracts that have been loteral lifesavers. Could not praise them enough.
Thank you for taking the time to leave a review, we really appreciate it.
Fantastic experience: The Property Manager - Alan Martin at CPS, 164 Lisburn Road, Belfast, BT9 6AL is remarkable. He was very helpful and fast responded to my emails throughout the duration of the sale.
Thank you for the lovely review Amy!
Fantastic experience: I rented my current property through CPS and dealt with Alan from the Lisburn Road branch. He was excellent throughout the entire process, keeping me well informed from start to finish. Whenever i have needed anything at the property or to check something he responded promptly and was always helpful. I really appreciated his professionalism and clear communication, which made the whole experience smooth and stress-free.
Thank you for taking the time to write this lovely review Christine, we really appreciate it.
Fantastic experience: It was a smooth and great experience from viewing to signing the tenancy agreement. It was very well executed, planned. Everyone over phone and in person, were sincere and efficient to the core. Special thanks to Alan Martin for taking care of all my things and ready to answer to my dumbest queries instantly. Thanks guys for everything. Highly recommend
Thank you for the lovely review.
Fantastic experience: I had a brilliant experience working with Alan at CPS. He was very helpful and did an excellent job finding me a lovely house. He was very responsive to my messages which made the whole process very smooth. He was also very accommodating when arranging house viewings at times that suited me as I was travelling from Portstewart. I would highly recommend him/CPS to anyone looking for a property
Thank you for taking the time to leave a review and for your kind words!
Fantastic experience: I have been a client for many years and Dean has been very helpful with my last 2 property sales. Thank you.
Fantastic experience: A truly outstanding estate agents in Belfast, I cannot recommend Dean, Eoin and the rest of the team enough! Super responsive, quick turnarounds and they have been so informative throughout the entirety of the sale, 100% recommend
Negative experience: I would like to feedback on my recent experience with CPS, Lisburn road, Belfast.Unfortunately, the level of support has been disappointing. From the beginning of the tenancy, I requested information about the dad and electricity meters, but despite calling and sending emails, I received no response until today in that regard. This lack of communication caused significant inconveniences, as there are essential details required immediately after moving in. Additionally, CPS has not provided a waste disposal or recycling bin for over 2 months, despite raising the issue repeatedly, no action was taken, and I was advised after that to contact Belfadt city council myself to order the bin- something that should have been arranged by the agent or the land lord as part of the basic property setup. Overall, the failure to respond to enquirer, the abscess food support with essential utilities, and the prolonged delay in addressing basic tenancy needs have resulted in a poor customer experience. I hope this feedback will be used constructively to improve communication and service for future tenants.
Fantastic experience: Jody is very helpful and supportive, with strong understanding and efficient with whole procedure. Nice personality and kind !
Negative experience: Asked for our deposit back from the house we moved out of in June, settled on the amount on the 18th of September and were told it would be 10 days. Its now the 14th of October and we still havent recieved our deposit despite the other tenant making multiple attempts to contact them and being ignored.
Fantastic experience: Jack was brilliant from start to finish, he helped me find my first home, was always on hand if I ever needed anything. I appreciate all the work you put into helping me.
Fantastic experience: I can’t thank Jack enough for all he’s hard work and making everything go as smooth as possible.
Fantastic experience: Great Experience with Conaire at CPS Derry Conaire was a pleasure to deal with — professional, courteous, and genuinely helpful from start to finish. He made the whole process smooth and stress-free, always taking the time to explain things clearly and answer any questions. You can tell he really cares about doing a good job. Would definitely recommend CPS Derry, especially if Conaire is looking after.
Fantastic experience: Just got my keys for my new home….big shoutout to Conaire @ CPS for making it all possible
Fantastic experience: Absolutely pleasure dealing with Jack, made my life a whole lot easier
Fantastic experience: Brilliant experience dealing with Jack at CPS Belfast. He was very helpful and experienced with dealing with the rental process.
Fantastic experience: Would highly recommend CPS property, Jack Evans at CPS was extremely helpful in setting up viewings for me, he helped to take all the stress out of the process and was always there when I had any questions. Jack was very professional and he helped me to find my new home. Thanks to Jack and the team for all their help and hard work
Fantastic experience: Would recommend CPS to anyone, in particular Jack Evans. He made sure everything went to plan and was happy to answer all my questions!
Fantastic experience: Jack in Belfast was great to work with. I’ve had bad experiences in the past but this one went smoothly. Would recommend.
Fantastic experience: Fantastic all round service, a special mention has to go to Jack Evans. A gentleman in all aspects and made things so easy. Very highly recommended!!
Fantastic experience: Jack was very helpful and answered all my questions quickly and professionally
Fantastic experience: Would highly recommend CPS property, Adam in the Portadown office was extremely welcoming and helpful to a first time buyer like myself, thanks to all the team for the help!!!!
Fantastic experience: Dealt with Jack in Belfast, was extremely helpful and knowledgeable
Fantastic experience: Jack at CPS was really helpful in setting up viewings and helping me find my new home. He took all the stress out of the search and was on hand with any questions I had
Fantastic experience: Jack was very helpful, quick to respond and made the whole process easy! Great experience
Fantastic experience: I had a very pleasant experience with CPS. A young fella by the name of Jack Evans was helping me and he was very helpful throughout the whole process. Would definitely recommend Jack to anyone needing help.
Fantastic experience: Jack at CPS was really helpful. The entire process went very smoothly, extremely professional service.
Fantastic experience: Had an amazing experience with Jack form the Belfast office when looking for my new place in Belfast, nothing was too much of an ask and couldn’t be more helpful
Fantastic experience: I cannot recommend Jack Evans at CPS highly enough. From the very first conversation, Jack’s professionalism, enthusiasm, and genuine care were obvious. He went above and beyond at every stage, nothing was ever too much trouble, and he always made time to answer questions, provide updates, and keep the process moving smoothly. What really stood out was Jack’s honesty, deep market knowledge, and his ability to make the whole experience stress-free. He combined a friendly, approachable manner with an impressive level of efficiency and attention to detail. Thanks to his hard work and dedication, everything felt seamless from start to finish. If you’re looking for an estate agent who is trustworthy, proactive, and truly puts clients first, Jack Evans is the person you want by your side. A credit to CPS and an absolute pleasure to work with.
Fantastic experience: Good service and smooth communication throughout. Dealt with Adam in the portadown office and he went above and beyond to satisfy my asks. Would happily do business with CPS again.
Fantastic experience: CPS has been supportive througout. They woud help right away if needed. Good service for the 1 year We rented from them
Fantastic experience: Very helpful.
Fantastic experience: Jack at CPS was incredibly helpful with my move to Belfast. I was show multiple properties and any notes I had were taken on board by Jack as to what I needed in a property. I was even sent videos of an apartment when I couldn’t view in person due to the fact I was living in the south. He showed me a property that fit with what I needed and the process to secure it went smoothly and quickly. I was happy with the fact that any questions I had regarding the move and living in Belfast were answered in a timely fashion and I had good communication with him and the company.
Negative experience: Multiple bad experiences with CPS, both rental and trying to purchase. They covered for landlords who where due for repossession and argue deposits on behalf of these landlords when in they're own words "they don't get their own way" Run run run
Hi,
Thank you for your review. We are unable to go against the tenancy deposit scheme rules and regulations. Sorry you didn’t get the result you wanted in this case.
Fantastic experience: Adam and the team were polite, responsive, easy to work with and focused on what’s most important.
Fantastic experience: Great service, everything went very smoothly!
Negative experience: I viewed a property to buy with Adam. He asked me to provide my financial information. I provided everything and told him I am going with co-ownership.He said that particular house is suitable for co-ownership.However, he doesn’t bother me as a buyer at all. Normally, estate agents let buyers know if any bidding going on but in that case I have to call CPS several times and tried to talk with Adam but he was busy every time. Today he said they found someone who is willing to pay deposit but he still gave me hope. Surprisingly, they didn’t informed me any further and I saw that house is sale agreed. It is such a disgrace. I will never go back or recommend anyone.
Hi Jahirul,
As was described to you, the vendor makes the decision as to which potential buyer / offer they would like to accept. We made your case as best possible however the vendor decided to proceed with another offer. We therefore feel it is very unfair that we have received your backlash online.
We have sent you an email and welcomed showing you any other property of ours that you would like to see and we would be delighted to sit down with you and discuss how the bidding process works so there is no lack of clarity in the future.
Look forward to seeing you soon.
CPS.
Fantastic experience: Fantastic experience selling my property with Adam supported by Shannon. Having listed with another agent initially, Adam continued to check in on progress and offer advice. Having had the sale fall through a couple of times I switched to listing with Adam, and immediately saw results. He was proactive, knowledgable and put my best interests first. Once the sale was agreed, he and Shannon. continued to be available for support and they went above and beyond on numerous occasions to get the sale over the line ! I would not have been successful selling the property without Adam ! A fantastic service and would highly recommend
Positive experience: Rang today enquiring about property for sale and the girl was really rude and dismissive. As a buyer I wouldn't recommend them to anyone buying or selling. Edited - I've since had a different experience with the same agency, they were very helpful and couldn't do enough. The owner also called me to apologies for the initial call and explained it wasn't up to their usual standard. I would use them again.
Hi Emma,
Thank you for taking the time to share your experience. We’re truly sorry to hear about your initial interaction, but we’re glad to hear that our team turned things around for you!
We strive for excellence, and your feedback helps us improve. We appreciate your understanding and hope to assist you again in the future!
Best,
CPS
Fantastic experience: Carla was very good and responsive with responding to queries and getting updates
Thank you, Conor
Fantastic experience: Brilliant and reliable, great wealth of information and extremely helpful. Conor was very knowledgable and very efficient with all our queries. Great service! Highly recommend.
Thank you, Glenda for your kind words
Positive experience: Really big improvement over property sales and lettings. Got me a tenant fast
Fantastic experience: Purchasing my first home seemed like a daunting affair but Adam at CPS made the entire process seamless. Highly knowledgeable, incredibly responsive and always happy to run me through anything that I didn’t understand. Couldn’t recommend using the company and Adam himself more to anyone looking to get their first step on the property ladder!
Thank you, Marcus fo ryour kind words.
Fantastic experience: Had a very good experience recently buying a property through CPS. Great communication, facilitated Saturday and evening visits and Adam was always ready to help/ answer any queries!
Fantastic experience: Fantastic service from CPS. Throughout the whole process of selling my home, I was carefully guided and encouraged in the decisions made. Adam was brilliant, and was a big help in ensuring I got a great price for my home. Thanks Adam and all at CPS. First Class.
Fantastic experience: CPS were fantastic from start to finish! They are quick to action anything discussed and take every bump in the road in their stride! Their guidance throughout the entire process was genuine and truly intended to help you make the right decisions. Would 100% list with them again.
Negative experience: Quite disappointed. Terrible communication. Even if it comes down to someone down the chain not giving information, a quick call to say what is going on is extremely valued. Unfortunately this is not what I got. After following up with them twice when they said they would call back I got told it was a down the chain problem. After this it took a couple of weeks before I got a call back... very unprofessional in my opinion.
Positive experience: We had been experiencing delays in attracting potential buyers for our property. We met Adam at a property viewing and immediately were impressed by his helpfulness and decided to engage CPS to drive the sale of our own property. We certainly received a lot of traffic over the following weeks thanks to the efforts of Adam and team. Things slowed down due to rocketing mortgage rates and an uncertain economy, but CPS did not give up on us. Following a chat with Adam we adjusted our strategy and price and once again the viewings picked up. Eventually things moved very quickly, CPS introduced us to a serious buyer and we sold the house within a few weeks. Adam,Shannon,Eoin and the team were a pleasure to work with. My only reservation - which is a bit unfair to CPS - was that the entire process was very long and complicated but through no fault of CPS.
Fantastic experience: Absolutely outstanding service! Adam was excellent at keeping us informed every step of the way and went over and above what would be expected to complete our sale! Couldn’t ask for a better service! I will definitely recommend Adam to family and friends in the future.
Fantastic experience: While working with Carlton Bell I was very pleased with the help he offered and the advice he gave me. He was extremely professional and I would gladly work with him again.
Fantastic experience: I came back to Belfast after many years abroad. I knew I wanted to get on the property ladder but was at a loss. Cait was amazing guiding me through the various stages, what documents I needed etc. Cait always found a solution to any issue, when you have been away for awhile, local documentation isn’t easy to produce. COVID was tough, but during this time Cait got my forever home over the line, and I will never forget that.
Fantastic experience: Thankyou Cait for sorting out my mortgage, looking forward to getting my keys!!
Fantastic experience: Cait was amazingly helpful and very responsive - will definitely stick with her for all future mortgage needs.
Fantastic experience: Cait has been fantastic in sourcing many mortgages for me and my family, very professional service.
Fantastic experience: Was talking with Cait. She was wonderfully helpful
Fantastic experience: Caitriona is a top class mortgage advisor. She is professional always, and efficient and always pleasure deal with. Would highly recommend using her for all your mortgage needs.
Fantastic experience: Dealing with Cait who was absolutely amazing, knows her job inside out with definitely recommend anyone getting there Morgage as she is highly qualified and very on the ball.
Fantastic experience: Excellent service, and would definitely recommend CPS and a special thanks to Steven for all his help.
Fantastic experience: CPS was a great experience Steven Smith very knowledgeable & very helpful.steven went above & beyond to help me
Fantastic experience: Great company couldn't be more pleased by the service provided by Steven, many thanks
Fantastic experience: Great experience with CPS, Steven Smith was very helpful throughout the process!
Fantastic experience: Steven smith was very courteous and helpful, appreciated his time and efforts.
Fantastic experience: One of the best letting agents I've came across, Steven Smith was professional and helpful.
Fantastic experience: Spoke with Carlton who was extremely professional and knowledgable and a real credit to the business, would definitely recommend
Fantastic experience: Carlton has been excellent throughout. Dedicated, knowledgable and courteous. He is an excellent ambassador for the company. Hope he goes far in the game
Fantastic experience: Cait was great to deal with! She was very informative, answered all our questions, friendly yet professional, extremely helpful & always had a smile on her face.
Fantastic experience: Many thanks to Steven for all his help, fantastic company!
Fantastic experience: Just want to say a huge Thank You to Cait in mortgages ! Honestly can't thank you enough, this girl really knows her stuff. My mind has been put at ease 5* service. Highly recommended
Fantastic experience: Couldn't recommend Cait from the mortgage department highly enough! Knowledgeable and friendly and always just a phone call away. Made the whole process of getting my first mortgage stress free. Couldn't have done it without her!
Fantastic experience: Was in contact with Steven. Nothing was an issue and went above and beyond!
Fantastic experience: Outstanding service had a great experience and many thanks to Steven Smith for all his help. Happy to recommend Cps
Fantastic experience: Great service Steven in particular was very helpful
Fantastic experience: Cait Maguire from the mortgage team is brilliant, full of information, easy to talk to and highly efficient. A real asset to the team! Thanks again for your help.
Fantastic experience: Cait in mortgages is absolutely fantastic. Her expertise, knowledge and efficiency is second to none. I have recommended her to all my family and friends. You wont be disappointed
Fantastic experience: Had such a great experience with caitríona very professional and goes above and beyond thank you cps for great service
Fantastic experience: Have been in contact with CPS about the right mortgage for me. Can honestly say that Cait is by far the easiest person to talk to and has given me so much insight into my mortgage journey. Thank you Cait ❤️
Fantastic experience: A big thank you to Cait in mortgages, she went above & beyond & answered my 1000 questions regarding a concessionary purchase recently. I have no hesitation in recommending, top class 5*
Fantastic experience: I am very happy with my services provided by Carlton bell at cps he was very helpful and very polite and assisted me anytime i needed i would recommend him to everybody he has great skills
Fantastic experience: Carlton was extremely helpful with many questions I had, he was such a pleasure to work with and I would recommend him to people working with this company in the future.
Fantastic experience: Received an absolutely outstanding service recently and could not be happier!! All thanks to Cait from mortgages for leaving no stone unturned to ensure I had the best! So grateful
Fantastic experience: I had the pleasure of dealing with Cait in Mortgages, and she was fantastic. Extremely helpful, personable and got me everything I needed. Highly recommend Cait for all of your Mortgage needs
Fantastic experience: I required some guidance re buying my first property and Cait was extremely helpful. She talked me through the process leading me to understand what to expect every step of the way. She was extremely patient and knowledgeable.
Fantastic experience: Caitrona was an absolute pleasure to speak to and extremely helpful
Fantastic experience: Adam from CPS helped us find our first home. He was friendly and professional throughout, nothing was too much and he was great at answering questions and ensuring clear communication. Would definitely recommend!
Fantastic experience: Can’t thank Adam at CPS property enough. As a first time buyer I had lots of questions and concerns and he went out of his way to answer them, nothing was too much trouble even for someone so busy! Thanks again Adam I will definitely buy another house with your help!
Fantastic experience: Cps Lisburn road branch are superb, especially Steven from property management. The team are always extremely helpful and fast to respond to any queries I have.
Fantastic experience: Was dealing with Steven and was a gentleman. No issue was too big and was always prompt with responding to queries
Fantastic experience: Excellent advice, I was recently dealing with a girl called Cait, very professional friendly and down to earth , highly recommended anyone that is looking a mortgage to go look them up. You won’t be disappointed.
Fantastic experience: Catriona had sorted my mortgage out a few years back. Was amazing from start to finish. Will be going back to her when remortgaging.
Fantastic experience: Many thanks to Steven for help and maintenance to my rental property. Top man
Fantastic experience: Had a fantastic experience with CPS, especially with Paul Maguire! He couldn’t have made things easier and provided a great service. He’s a real credit to the business! Would highly recommend!
Fantastic experience: Fantastic experience with Paul Maguire in CPS. Hard to come across service with a smile these days but Paul certainly provides that! An absolute credit to the business! CPS are lucky to have him. I’ll be sure to recommend to anyone looking to rent a property.
Fantastic experience: Very friendly, helpful and straight forward to speak to. Paul Maguire super pleasant credit to the company.
Fantastic experience: Pleasure to deal with, Steven was very helpful and couldn’t do enough for me. Would defiantly recommend
Fantastic experience: Great company to deal with in particular Steven Smith who I always find very helpful even on his holidays I was able to contact him top man steven
Fantastic experience: Carlton & Adam have been excellent to deal with - look forward to collecting my keys!
Fantastic experience: Had a great experience dealing with CPS as a whole. The communication is great from the team. I’d like to say a special thanks to Steven smith who has went above and beyond. Thanks again
Fantastic experience: Brilliant estate agents and lettings agency. Steven from the maintainance team couldn't be more helpful when any issues arise.
Fantastic experience: CPS manages Rental property very well They r just a call away to get the issues at the property sorted
Positive experience: Thanks Martin Spence
Leave your opinion about CPS Property:
CPS Property appears in the following listings:
Other real estate agencies you might be interested in
Elite Rooms Belfast Ltd
Add your real estate agency to our directory for free
If you manage a real estate agency and want to appear in our guide, send us your company information and you can appear completely free of charge.