Lang Town & Country Estate Agents Plymstock
For us it isn’t about the number of houses we sell, it’s about the quality of service we provide. No other agent offers the level of marketing that we provide to showcase your property. When trusted to sell your property we will hold your hand throughout the entire process and provide a service second to none. We are continually on call to help in any way possible. We don’t make exaggerated claims or false promises, we deliver a service based on honesty, integrity and delivering results. Don’t take our word for look at all our latest google reviews to see what our previous clients have said.
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-16h
Photos of Lang Town & Country Estate Agents Plymstock
Our comment from ImmoNetwork about Lang Town & Country Estate Agents Plymstock:
Lang Town & Country Estate Agents Plymstock: Reviews
Fantastic experience: We bought our house through Lang Town & Country, completing on 28th November. We also sold through them. As a former estate agent I can highly recommend all the staff in the Plymstock Office who dealt with us efficiently, timely and answered all our questions. They dealt with all stages of the selling and buying, assisting us to co-ordinate both with our vendors, purchasers, surveyors and solicitors. Whilst selling and buying a house are inherently stressful, they made it as seamless as is possible - and the bottle of bubbly on completion was a lovely added touch. Whilst we never want to sell our home, if and when we do, we will give them our repeat business.
Thanks for the lovely review Anne, it means a lot to us to receive such great feedback especially from a former estate agent. ⭐⭐⭐⭐⭐
Fantastic experience: I dealt with pretty much all the staff their as everyone of them is updated on the houses and all super useful and friendly. I can't thank them enough for helping with my sales and purchase.
Glad to help Andy, and thanks for taking the time to write this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: All the Lang Town and Country team, especially Josh, have been very professional, kind and helpful while my house sale has been progressing. All questions have been answered promptly. I would certainly recommend them.
You're welcome Wendy. Thank you for trusting us to sell your property and for taking the time to write this review ⭐⭐⭐⭐⭐
Fantastic experience: I would highly recommend Lang Town & Country if you are considering selling your property. The sale of my house went through smoothly from beginning to end. I was kept up to date on all viewings and never had to chase for feedback. It was a stress free pleasant experience and I would like to thank Josh, Olivia and Abi for all their help in making that happen.
You're welcome Emma, we try our best to make it as stress free as possible. Thank you for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: I bought my new house from Lang Town and they were absolutely fantastic. Holly in particular went above and beyond to make the sale as seamless as possible. Communication was on point and never had to chase them for anything. Would highly recommend and will use in the future.
Thank you for your kind words Vikki and for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Delighted with the support we had from the whole team at Lang Town & Country. From excellent advice on pricing and marketing, to being in touch throughout the whole process and keeping us informed, and helping us through the inevitable wobbles! We've now successfully completed our sale and would thoroughly recommend them.
Thank you Samantha for such lovely words and for taking the time to leave us a review. We hope you're happy in your new home. ⭐⭐⭐⭐⭐
Fantastic experience: Josh acted for our Vendors. He was fantastic from start to finish, keeping us advised of all developments. I thoroughly recommend him as an Estate Agent.
Thanks for the review Andrew ⭐⭐⭐⭐⭐
Fantastic experience: We recently purchased a property through the Plymstock branch. Everyone we dealt with were helpful, friendly and accommodating to our constant queries and changes to our situation. Holly was amazing throughout the whole purchase process, liaising between us and the vendor, keeping us updated and chasing solicitors on our behalf. Thank you!
Glad to help Sue and thanky for taking the time to write this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: What a fantastic service at Langtown! We purchased through them and could not recommend them enough! Holly was such a fantastic help all the way through!
Glad to help Gabrielle and thanks for the review ⭐⭐⭐⭐⭐
Fantastic experience: Very pleased with the service, kept informed of updates and viewing and a quick sale, well done to the whole team.
Glad to be of assistance Gary and thank you for taking the time to leave us this review. ⭐⭐⭐⭐⭐
Fantastic experience: Our sale with Lang, Town and Country was a long process with a 12 month period between offer excepted and completion. A number of breaks in the chain at both the bottom and top were dealt with and communicated efficiently. We are finally in our new home before Christmas and grateful we finally made it! Thanks Plymstock team
We got there in the end Jenna!! Hope you enjoy your new home and thank you for taking the time to write this lovely review ⭐⭐⭐⭐⭐
Fantastic experience: Holly and Josh have been fantastic at answering and chasing up any enquiries we have had through the buying and selling process. They definitely made a stressful process feel a little more bearable. Thanks so much to the whole team at langtown and country plymstock. Have a great Christmas and a happy new year!
Hope you enjoy your first Christmas in your new home Jodie. Thank you for leaving us this lovely review ⭐⭐⭐⭐⭐
Fantastic experience: Have bought and sold with Langs several times and always had a good experience. Very knowledgeable about the local area, staff polite and professional.
Thanks for trusting in us again Selina, and glad we lived up to your previous experiences. Thanks for taking the time to write this review as well, it means a lot. ⭐⭐⭐⭐⭐
Fantastic experience: I have recently purchased a property from Lang Town & Country and the process has been nothing but perfect. Each of the staff have been attentive, welcoming and professional throughout. I also booked them separately to carry out an EPC rating on a property, and the same feedback applies. Efficient, and a pleasure. I would not hesitate to reccomend them or use them again in the future!
Thank you for the kind words Jasmine. Hope you enjoy your new house. ⭐⭐⭐⭐⭐
Fantastic experience: Fantastic service from Holly and the Plymstock team with the purchase of our new home. Holly also aided with the sale of our old house which was a great help and extremely appreciated, especially as we didn't use an agent. Thank you for all your hard work and advice.
We pride ourselves on going above and beyond with our service Adrian. Thank you for taking the time to write this fantastic review, it's greatly appreciated. ⭐⭐⭐⭐⭐
Fantastic experience: After an exhausting 11-month journey that saw our chain collapse not once but several times, we are now the proud owners of the exact house we fell in love with on day one – and we have the incredible team at Plymstock to thank for that. Holly’s patience, expertise and genuine care turned what could have been a heartbreaking series of failures into the happiest possible ending… We’re finally in, the boxes are unpacked, and we couldn’t be more grateful! If you want an agent who will stay calm, positive and relentlessly determined this is the one. Outstanding from start to finish – thank you for everything! ⭐⭐⭐⭐⭐
Got there in the end & what a journey it was!! Thank you for taking the time to write this lovely review Stacey, it's greatly appreciated. ⭐⭐⭐⭐⭐
Fantastic experience: Holly was amazing with our move, came round and chatted to us about everything we needed to know and once we had offers in and the chain had been completed, holly was fully going out of her way to chase people up and keep everyone in the loop - for the entirety of the moving process. Very impressed and would recommend for anyone wanting to sell within their areas.
Thank you for the kind words Sam and for taking the time to leave this fantastic review. ⭐⭐⭐⭐⭐
Fantastic experience: I wanted to take a moment to express my sincere thanks to Lang Town & Country for the truly outstanding service I received when selling our family home in January 2023. It was an emotional sale, given the circumstances surrounding family illness, but Paul, Carla and the rest of the team made what could have been a very difficult process feel seamless, supportive and completely stress free. Their professionalism, compassion and constant communication made all the difference and I felt looked after from start to finish. I can honestly say the experience exceeded my expectations in every way. The whole team went above and beyond to ensure everything ran smoothly and I would highly recommend Lang Town & Country to anyone looking to sell their property. Thank you again for all your hard work, kindness and care — it meant a great deal to my family and me.
Glad to help you and your family Rob at this difficult time, and thank you for the kind words in this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Good to rent with. Good to sell with. Excellent local company with a depth of local knowledge. Best I’ve come across. Highly recommended.
Thank you Michael for your kind words and for taking the time to write this review. ⭐⭐⭐⭐⭐
Fantastic experience: Extremely pleased with service received in my purchase, particular thanks to Holly who was super efficient chasing and keeping me updated, thank you all.
Thank you for the lovely review Emily ⭐⭐⭐⭐⭐
Fantastic experience: I had a great experience with the team at the plymstock office where my main contact was with Josh who I found to be a good and concise communicator.
Thanks for trusting in us Nick and pleased we could help you and your family. ⭐⭐⭐⭐⭐
Fantastic experience: Very helpful whenever required
Glad to help Thomas, and thank you for leaving this 5 star review. ⭐⭐⭐⭐⭐
Fantastic experience: An excellent team at Lang Plymstock. Throughout the process we were supported, communicated with and kept up to date. Very happy with all. Highly recommend this team
Thank you Su, we hope you're really happy in your new home and thanks for taking the time to write this fantastic review. ⭐⭐⭐⭐⭐
Fantastic experience: Used Lang’s for years and always been an enjoyable experience! Holly has been incredible this whole journey and I’m forever thankful!
Thank you for trusting us Georgia, and good luck in your new home. When you're ready to sell again you know where we are!! ⭐⭐⭐⭐⭐
Fantastic experience: I have to say, from start to finish I can't fault the team at Lang, great service and a special mention for Holly. Just good comms and info all the way, and also were spot on with their valuation. Frankly a stark contrast to the solicitors who I won't name. I'd have struggled hugely without their ( Hollys ) support throughout the sales process. Give that girl a pay rise!
We got there in the end Stuart. Thank you for your kind words and for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Thank you Holly and the Plymstock team for your hard work, patience, and diligence along the way in selling our house. We had not moved for over 30 years so it was great being informed by the Plymstock team along the way. Your knowledge and expertise made the process smooth and easy to understand for us. Highly recommend Lang Town and Country, Plymstock
Glad to help Caroline, and thank you for taking the time to write such a lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Very professional and kept us in the loop the whole time, always very courteous on the telephone. Mostly dealt with Natalie and Josh who were both great and always on hand to answer any questions.
Glad to help Sharon and thank you for taking the time to leave this lovely review ⭐⭐⭐⭐⭐
Fantastic experience: Having recently moved and purchased through Lang and town the service and professionalism from everyone on the Lang and Town team was outstanding, no matter how small the issue everyone on the team helped out, when an issue did arise they did everything in their power to get is sorted. Would very highly recommend Lang and Town and If I was too move again I wouldn't hesitate in chosing them. I can't thank everyone on the team enough for getting us moved and we will be forever grateful.
Thank you for the kind words and for taking the time to leave this wonderful review. ⭐⭐⭐⭐⭐
Fantastic experience: From the initial valuation to completion of sale Lang town and country have been fantastic. As someone that has never sold a house before I didn't know what to expect. Rather then being pushy like other estate agents were they took the time to go through everything with myself. Which was why I initially choose them to sell the property for me. After listing the communication was perfect any questions I had they would answer in a reasonable time. From time of listing they had viewings straight away and informed myself of each viewing by text and email. Lang town and country will be my first choice if I ever buy or sell a house again
Glad to help David and thank you for taking the time to leave such a lovely review and for trusting us. ⭐⭐⭐⭐⭐
Fantastic experience: Holly and Josh are amazing. Helped us every step of our journey on getting our new home. Even sorted out issues that were not theirs! Thank you for helping us get our new home.
You're welcome Lichtoch4 and thank you for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Great service from Lang Town & Country whilst we purchased our first home. Holly was always extremely helpful.
Glad to help Jake and thank you for taking the time to write this review ⭐⭐⭐⭐⭐
Fantastic experience: Fabulous support from Holly and all the team at the Plymstock office. We have used both the Plymstock branch and the Mutley office a number of times for both buying and selling properties and wouldn't use anyone else. They are professional and also realise how stressful the process can be and provide full information every step of the way. I cannot recommend them highly enough.
We got there in the end Carol! Thank you trusting in us yet again, and for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Lang Town and Country have been amazing. We used them to purchase our house in Plymstock. Have to give the biggest thank you to Holly but most importantly Josh. From showing us around different properties he was professional and so helpful. We completed on Friday and he was so helpful in the whole build up. Really wish we had used them to sell our property!
Glad you got the house you wanted Sophie, and glad to help you in the journey. When you're ready to sell it, we will be delighted to help you . thanks for taking the time to write this lovely review as well. ⭐⭐⭐⭐⭐
Fantastic experience: Lang Town & Country were simply brilliant. Not only did they sell our house extremely quickly after it was put on the market, but were extremely helpful throughout the whole process. Josh in particular was constantly chasing updates for us and going above and beyond.
Glad to help and thank you for the kind words Ben⭐⭐⭐⭐⭐
Fantastic experience: My experience with Lang, Town & Country has been second to none. All of the staff have been incredible but, I must compliment both Josh and Holly particularly. Josh was assured and confident and was unfailing in his attention to detail. Holly was equal to that and they were both professional and knowledgeable. I would not hesitate to recommend them and can only convey how easy, they have made, what could have been a stressful experience. Huge, huge thank you to you all at Lang Town & Country!
Glad to help Alison and thank you for your kind words and this wonderful review. ⭐⭐⭐⭐⭐
Fantastic experience: What started off as a relatively straightforward house sale became rather complicated owing to family illness. Throughout the rather lengthy process Holly, Natalie, Paul and Josh were behind us 100%. Nothing was too much trouble, no request for help was ignored and the communication throughout the whole process was exemplary. I can unhesitatingly recommend Lang Town and Country to anyone facing the rather traumatic process of buying or selling a property in Plymouth. Peter
Thank you for your kind words Peter, and hope all goes well for you all in the future for you and your family. ⭐⭐⭐⭐⭐
Fantastic experience: Thank you to all of the team at the Plymstock office for making our move go smoothly. Any questions we had were answered promptly putting us at ease and there was always great informative communication for every step of the process! Would highly recommend!
Glad to help Lee & thanks for taking the time to leave us a review ⭐⭐⭐⭐⭐
Fantastic experience: Buying and selling a house in 6 weeks is stressful enough, using Lang Town & Country meant the team took all the stresses away. From the first call with Carla advising of a new property coming on the market, to Katherine, Paul and Holly accompanying our viewings. As soon as an offer was accepted Natalie ensured all the paperwork was completed and followed up by Nicki who constantly updated me through which reassured and relived my stress. Even at the last minute helping the solicitors when in the final hour bank transfers were slow. The team are professional they really do know how to get the job done and really do go out of their way to ensure every step of the process they keep you informed and take away any problems occurring. Reassuring and going the extra mile. I can’t recommend this company highly enough, thank you so very much team Lang I can’t thank you enough for all of your support!
Thanks for trusting us again Michelle and for this lovely review ⭐⭐⭐⭐⭐
Fantastic experience: A big thank you to the Plymstock office for helping us to buy our next home. In particular, Josh for securing the sale and Holly for ensuring everything exchanged. A great team and we appreciate all of your work to help us. Thank you.
Glad to help Rebecca and thank you for taking the time to write this review. ⭐⭐⭐⭐⭐
Fantastic experience: All the team at Lang Town & Country were excellent in answering any questions and chasing through my sale, with a special mention to Holly who created a sense of urgency with all parties to get the chain completed sooner rather than later!
Thanks for the review Ross ⭐⭐⭐⭐⭐
Fantastic experience: Excellent Estate agents from start to finish. Worked with Holly mainly but everyone else, especially Kathryn and Josh were always very helpful and all knew exactly what was happening at any time during the sale. I would definitely recommend using them and would never use any other estate agent in the future.
What lovely words, thank you, and thank you for trusting us to sell your property. ⭐⭐⭐⭐⭐
Fantastic experience: Josh was very helpful and communicative throughout the whole moving process. Made our move a lot easier and the office was very easy to get hold of when we needed them. Answered all questions promptly and supported our move into our first home. Would definitely recommend and we look forward to using them again for our next move. Thanks Josh and the team!
Thank you for the lovely review Louise and your kind words. ⭐⭐⭐⭐⭐
Fantastic experience: Kept us informed at every stage, even carrying out work which should had been done by others. Very friendly staff, we would recommend.
Glad to help Lesley and pleased that we got there in the end. Thanks for taking the time to write this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Excellent company with very professional and friendly pro active staff. Nothing was too much trouble for them and their accurate and timely advice was very welcome.
Thank you for the 5 star review David it's greatly appreciated and good luck with your new home. ⭐⭐⭐⭐⭐
Fantastic experience: We had excellent service from the team at Langs on the Broadway at Plymstock. Kat, Holly, Josh and Paul all helped to secure the sale of our family home and purchase of our dream house with professionalism, quickly and proactively responding to issues as they arose.
Glad to help you and your family find your dream home Vanessa and thank you for taking the time to write this lovely review, it really is appreciated. ⭐⭐⭐⭐⭐
Fantastic experience: Kathryn & Josh were super helpful throughout the process of our purchase! Thank you
Thank you for taking the time to leave us a 5-star review Kirsty, it's greatly appreciated ⭐⭐⭐⭐⭐
Fantastic experience: Kathryn and team were brilliant in helping us manoeuvre our way through a difficult buying and selling chain. Although they were only responsible for our purchase I was impressed on how all the estate agents worked together and used their contacts to help ensure we could exchange and complete on the same day. It was touch and go and very stressful but Kathryn was always there to listen and offer advice.
Glad to help Lesley and thank you for taking the time to write this lovely review ⭐⭐⭐⭐⭐
Fantastic experience: Recently used Lang Town & Country Plymstock to sell my property. Couldn’t recommend them highly enough and would like to thank Holly especially for her hard work on our sale. Also Josh, Kat & Natalie & Paul were fantastic at all times with any enquiries we had. Thanks all at the Plymstock team for their professional service during our sale.
Thanks Shaun, we got there in the end!! Thanks for taking the time to write this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Sold my house through Lang Town & Co working with Holly and Josh. Both exceptional from the moment I asked them to value my house. They were professional and guided me through my first house sale with ease and clarified info that I was unsure of. As key decision needed to be made, they supported me and constantly kept me updated. They replied to emails unbelievably fast, always answered the phone and whenever they needed to find out info they did so in an extremely quick manner. I couldn’t recommend them enough. Thank you for be a shining light in what was a tricky, stressful period.
What a lovely review and thanks for taking the time to write it Euan, and for trusting us to sell your property. ⭐⭐⭐⭐⭐
Fantastic experience: Fantastic service from the team at the Plymstock office. A real contrast to the unfortunate experience I had with the main branch of Lang in Mutely when selling my property with them earlier in the year. The team there could learn a thing or two about service from the team here in Plymstock, a big thank you to Holly, Natalie and Paul in particular for their joint efforts to get the purchase completed before Xmas!
Glad to get it all sorted for you Lewis and thank you for the 5 star review. I appreciate all transactions have their own challenges but as a company we always try to provide a service that warrants ⭐⭐⭐⭐⭐
Fantastic experience: Cannot thank josh cousin for all his help when buying our forever home . Josh is a credit too the company and his parents . All the team were amazing luz aswell . The staff are polite helpful . Woukd highly say to eople who were selling a house to go to langs . Cannot thank josh for everything he did for us . I am verygrateful for everything
Thank you for the lovely review Louise and the kind words. We hope you enjoy your new home. ⭐⭐⭐⭐⭐
Fantastic experience: We all know that moving home is one of life's stressors. I found the team at Lang selling my house very helpful and communication was great. I also viewed some properties with Lang and received the same service. Questions and queries answered promptly and calls returned without fault. This all made for considerably less stress on my part knowing that Lang were chasing things on my behalf when dates with solicitors started to be discussed. I would recommend the team at Lang and would use them in the future. Thank you very much Plymstock team *****
Glad to help Kerri and thanks for taking the time to write such a lovely review ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Lang Town and Country were a fantastic estate agent to deal with from start to finish, and far out shone all other agents I interacted with throughout my long and drawn out sale and purchase process. Every member of their staff were professional, friendly and respectful. Their processes were swift, efficient and proactive. I never had to chase them once, for anything. They got my purchase transaction over the line very promptly, a very different experience than I'd had with another agent on a property purchase that fell through (and that I lost money on). Overall a much better experience than I'd had with multiple other agents during my 12 month journey. I wish I'd also sold with them and absolutely would go to them if I ever decide to sell in future. They even gave me a welcome gift and house warming card which was the icing on the cake of a great experience. Thank you to all at Lang Town and Country.
What a lovely review and thank you for taking the time to write it Gemma. Hope you settle in to your new home. ⭐⭐⭐⭐⭐
Fantastic experience: We were very pleased with the service from Lang Town & Country, particular mention of Josh, who was always very good with our queries and showing prospective buyers around
Thanks for the 5* review John ⭐⭐⭐⭐⭐
Fantastic experience: We highly recommend Lang who sold our property for us. Natalie is very personable and friendly and really listened to us. We had an excellent service from start to finish from all of the staff, who always listened and answered our queries. We have no hesitation in recommending them. Thank you to all the team.
Thank you for the lovely review and kind words Karen. We will pass on your thanks to Natalie as well. ⭐⭐⭐⭐⭐
Fantastic experience: Paul and his team provided an excellent service with a ale secured in quick time and keeping us regulalrly updated.
Thank you Kevin, firstly for trusting us to sell the property for you and for taking the time to leave this review. ⭐⭐⭐⭐⭐
Fantastic experience: I recently sold my property with Lang Town and County. I can confidently give 5 stars. There communication was excellent, Kat and Holly kept me well informed throughout the process.
Glad to help Cherie and thanks for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: I recently sold my bungalow and was very pleased with the great service I received from the friendly team at the Plymstock office of Lang Town and Country estate agents. I found them very professional throughout the sale with great communication skills keeping me well informed throughout the sale process. They made me feel comfortable and at ease all the way through what can be an unnerving experience. I would like to thank Paul, Josh, Holly, Natalie for guiding me the whole way through and especially Katherine for keeping me informed right up to moving day.
Glad to help Denise and thank you for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Lang town and Country helped me sell my parents home after the death of my dad. The service was excellent and house was sold quickly. We had a protracted chain which caused lots of delays but Holly in particular is a credit to your business. Nothing was too Much trouble, I was updated regularly and when I wanted a call back this was prompt. Holly is professional, polite and was very considerate to our particular difficult situation. Thanks Langs to all of the staff who were equally lovely, but in particular thank you Holly. Would have no hesitation but to recommend them.
Thank you Jackie, it took a while but we got there in the end. Thanks for taking the time to leave this lovely review ⭐⭐⭐⭐⭐
Fantastic experience: I would highly recommend Langs, they have been very professional, diligent, approachable and friendly to deal with, a credit to their industry. The whole team deserves praise.
Thank you Keith, reviews like this are what we are all about!!! ⭐⭐⭐⭐⭐
Fantastic experience: Excellent service, very helpful, highly recommend. A*****
Thank you Paul ⭐⭐⭐⭐⭐
Fantastic experience: The whole team at Langs have been amazing from start to finish very professional, extremely efficient and made the transaction go as smoothly as possible. Special thanks to Holly, Josh and Katherine who are a real asset to the company. We finally have our dream home ! Thank you !
Glad we managed to get there for you both Nikki, I'm sure it will be a beautiful property when you've done what you want to do to it, and thank you for taking the time to leave this lovely review ⭐⭐⭐⭐⭐
Fantastic experience: Very professional, helpful, friendly and successful service from Holly and Catherine.
Thank you for taking the time to leave us this lovely review Lou. ⭐⭐⭐⭐⭐
Negative experience: Terrible customer service, they ask you to provide a lot of information only to actively ignore attempts to communicate. I've heard that, allegedly, they have a strong dislike of children and don't want tenants with families
Dear Guy,
We are disappointed to receive and read this review & we are sorry to hear of your dissatisfaction. However, all applications are put forward to the owners who decide who they would like to view their property. Your position and situation were put forward to the landlord and they felt that you weren't best suited to their property. We are inundated daily with applications and unfortunately cannot go back to everyone. We do have an automatic response which does say this when you apply. We do hope that you and your family can find suitable accommodation, and should you require assistance in the future we would be delighted to help.
Fantastic experience: We have had a fantastic service from all at Lang Town & Country Plymstock on our recent purchase. Holly went above and beyond to chase for updates and with help from Kat, we were kept updated throughout the whole process which has a been a bit of a roller-coaster. Both were very friendly and professional and we would highly recommend Lang Town and Country following the service we have received. Thank you :)
Glad we got there and hope you enjoy your new home. Thanks for taking the time to leave this lovely review as well Georgina. ⭐⭐⭐⭐⭐
Fantastic experience: Huge thanks to the team, you have been efficient, knowledgable, quick to respond and supportive through out the process of buying and selling our properties. This is the second time I’ve used you last time 15 years ago and the quality of your service has not changed. Well done and thank you.
Glad we got there in the end Linda. Thank you for your kind words and for trusting us yet again to be your agent of choice again ⭐⭐⭐⭐⭐
Fantastic experience: Holly valued our house for us recently. Not only was she professional, and personable but she was realistic. She was not the type of agent that would promise the world to gain your business, which was a breath of fresh air! I couldn’t recommended Holly enough, she really is fantastic at what she does.
Thanks for taking the time to write this fantastic review Daisy ⭐️⭐️⭐️⭐️⭐️
Negative experience: Lang town and country interfered into situations which they had no right to and when I told them not to I was ignored . I would not use them again
Dear Deborah,
Thank you for taking the time to share your experience with us. We're truly sorry to hear that you were dissatisfied with the service we provided. While we strive to provide excellent service, it seems that we fell short of your expectations on this occasion. We understand your frustration, and we want to assure you that we take your feedback seriously.
We'd like to clarify that our aim is to make any sale or purchase as stress free as possible, and appreciate moving home can be an extremely stressful experience. Your circumstances were complicated and at all times the entire team provided you with a service where we weren't just your estate agents, we offered you help and guidance on matters that you have not dealt with before and at times even a shoulder to cry on and offer you support over a 9-month period, which is why I am stunned to receive this review.
Despite this, we acknowledge your disappointment and apologize for any inconvenience it may have caused.
Your feedback is invaluable to us, and we will use it to improve our services and prevent similar situations in the future. We appreciate your understanding and patience in this matter.
If there's anything further we can do to address your concerns or if you'd like to discuss this matter in more detail, please feel free to reach out to me directly at [email protected] or by calling me on 01752 456000.
Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.
Paul Preen
Managing Director
Fantastic experience: Fantastic experience selling my home through Lang at Plymstock. Holly was absolutely fantastic throughout, keeping us updated on all matters and providing reassurance when needed to both ourselves and our buyers. I would highly recommend the team at the Plymstock branch!
Glad to help Cleopatra & thanks for the fantastic review and kind words ⭐⭐⭐⭐⭐
Fantastic experience: Fantastic service, the team were a huge help throughout our house purchase.
Thank you Michael, hope you and your family enjoy your lovely new home. ⭐⭐⭐⭐⭐
Fantastic experience: Excellent service, professional and friendly staff. Would recommend to anyone looking to sell a property.
Thanks for taking the time to leave us a review & the kind words Lynn. ⭐⭐⭐⭐⭐
Fantastic experience: Through what has been a long and at times frustrating journey to selling our house to buy our new home, the team at the Plymstock branch have been nothing but supportive and helpful. Special mention to Josh when we were trying to sell and Holly and Kathryn helping us through the sales progression. I would have no hesitation in recommending Lang Town and Country. Thank you
We got there in the end Stephen and hope you and your family will be happy in your beautiful new home, and thank you for taking the time to write this review and your kind words. ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: From the very start of our journey with the Plymstock office of Lang Town & Country, we felt well informed and supported by the staff in particular Holly who was always so positive professional and helpful. Nothing was ever too much trouble, the whole process was made very easy with clear information and advice. A much appreciated element of the service provided was liaison between our solicitor and estate agent for the house we were buying which helped hugely when things became quite stressful. We highly recommend this agent.
Congratulations Sue, we hope you will be very happy in your new home. Thank you for trusting us to get moving and for the kind words. ⭐⭐⭐⭐⭐
Fantastic experience: Plymstock Office very helpful and did an excellent job of selling and managing the purchasing of a property.
Thank you Su ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: I have to say their customer service was excellent.
Thanks for taking the time to leave us a review Mike and your kind words. ⭐⭐⭐⭐⭐
Fantastic experience: Plymstock branch have been very helpful & supportive to me during this relocation & purchase of property. Thankyou to all the team, especially Holly, Josh & Kate.
Glad to help Charmaine and we hope you'll be very happy in your new home, and thanks for taking the time to leave us a review. ⭐⭐⭐⭐⭐
Fantastic experience: Lang Town & Country Plymstock were an absolute pleasure to deal with and helped with every step of the purchase of our home until completion. Their staff are friendly, professional and knowledgeable and I would have no hesitation in recommending their services which are outstanding. Thank you.
Glad to be of assistance Gail and we hope you and your family will be very happy in your new home. Thnak you for taking the time to write this lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: I am very grateful for the exceptional service and support provided by Paul and his team at Lang Town & Country Plymstock during the recent sale of our house. A potentially complicated process was made much smoother and successful by their professionalism, efficiency and expertise. The team all demonstrated a very high level of commitment and competence and showed excellent in-depth knowledge of the real estate market. We dealt with Natalie, Kat and Carla and they were all very helpful; the clearly effective communication between their team was instrumental in helping to ensure a trouble-free and efficient sale. Overall responsibility for the sale was managed extremely capably by Holly. She ensured that throughout every stage we felt very supported and well-informed. Any questions or concerns we had were addressed very promptly. Her always calm, cheerful guidance was invaluable and we particularly appreciated the transparency and quick communication with which she approached every aspect of the selling process. Her help gave us confidence and peace of mind, knowing that we were in capable hands. Paul’s Plymstock team's expertise, prompt responsiveness and willingness to go the extra mile sets them apart and I strongly recommend them to anyone in need of a reliable and estate agency.
Thank you for taking the time to write this fantastic review Mark. It really means a lot to us that you trusted us in the first place to market your property and even more so with your kind words. ⭐⭐⭐⭐⭐
Positive experience: Holly Allen provided an outstanding service to us in our house purchase. From the time of our first viewing until the day we moved in she was our go to person. Also the welcome card and bottle of bubbles to celebrate was appreciated, something we didn't receive from our selling agent to whom we paid a fee.
Thank you for the kind review George it really means a lot to us. Is there a particular reason you only gave us four stars as we always try to provide a five-star service. ⭐⭐⭐⭐⭐
Fantastic experience: The staff were friendly, helpful and professional and helped us through a slow sale and purchase.
Glad to help Sue and more importantly get the move done for you and your family. Thanks for taking the time to leave the review Sue. ⭐⭐⭐⭐⭐
Fantastic experience: Staff were very helpful and I was very impressed that we were given a lovely card and bottle of wine. Well done to Holly Mr & Mrs Swainson
Thank you for the review Jean it really means a lot to us. ⭐⭐⭐⭐⭐
Fantastic experience: We have successfully purchased our new home through this office of Lang Town & Country. We appreciated the efforts of the staff, especially Holly Allen, who has been of great assistance in arranging matters to a very satisfactory conclusion.
Glad to help Robin and we hope you enjoy your beautiful new home. ⭐⭐⭐⭐⭐
Fantastic experience: Very good service with a personal approach, together with good communication from all the staff. Thank you.
You’re welcome Peter and thank you fur trusting us to get the job done for you selling that beautiful home of yours. ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: We are so very very pleased with the way that Lang Town & Country Plymstock office have handeled our move. Holly has been excellent with her communications and is always so helpful and "on the ball". We would very highly recommend.
Thank you Andre for your kind words and for taking the time to leave this review. ⭐⭐⭐⭐⭐
Fantastic experience: Bought a house that Lang Town and Country were selling. Great service from Holly, Kathryn and the team who worked hard and went above and beyond to support the entire chain, including our sale!
Thank you for the kind words and fantastic review Matthew. Glad we got there in the end. ⭐⭐⭐⭐⭐
Fantastic experience: The entire team at Lang, Town & Country (Plymstock) have been exceptional, particularly Holly and Kat who were instrumental in keeping momentum on a particularly challenging sale and purchase. We would highly recommend these agents not only to achieve the best price on your sale and helping to negotiate for the purchase but also for the duration of the transaction they have always been available to help, delivering on what they say they will do and keeping us informed. Thank you so much, we really appreciated it.
Thank you Laura for this fantastic review. We really do care about the service we provide and it means a lot to us to read reviews like this. ⭐⭐⭐⭐⭐
Fantastic experience: Plymstock branch staff did an excellent job of managing my house sale. Totally stress free thank you.
Thank you for the review Gilson and glad to have helped you. ⭐⭐⭐⭐⭐
Fantastic experience: We dealt with Lang Town and Country Plymstock for our recent house move. They have been a pleasure to deal with. Special mention to Holly who during the final stages of the move went over and above to get very difficult situation’s resolved. Definitely recommend working with Lang. Thank you, Mike and Claire
Thanks for the review and your kind words. Hope you’re happy and enjoy your new home. ⭐⭐⭐⭐⭐
Fantastic experience: The team at Lang managed my house purchase brilliantly. From the first viewings, the management of offers, constant communication to keep things progressing and final completion I was very pleased and would recommend them. Thanks everyone for getting me into my dream house.
You’re welcome Owen, we hope you enjoy your new home & thanks for the lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: We received great service from Holly when purchasing a property through Lang. Always kept us to to date and did her upmost to see the purchase through to exchange.
Glad to help Claire and hope you enjoy you're new home. ⭐⭐⭐⭐⭐
Fantastic experience: The staff at the Plymstock office were very helpful and professional at all stages of the viewing and buying processes I would highly recommend the team at this office
Thank you Stephen. We hope you will be happy in your new home. ⭐⭐⭐⭐⭐
Fantastic experience: Open and transparent, good communication, proactive as well as having a really nice team to work with! Everything you’d hope for from and estate agent team. Thank you for all your help
Thank you for taking the time to leave this lovely review Rebecca and glad to help. ⭐⭐⭐⭐⭐
Negative experience: This agency is using a third party agency to provide tenant referencing. The company used is called Home Let. Potential tenants are providing a huge amount of personal and financial data as part of this process and you would imagine that it would be secure, however they’re sharing data with energy suppliers/broadband suppliers and also constantly bombard applicants with emails/calls and texts to try and sell insurance products. A straightforward affordability and credit check is not difficult and shouldn’t need to be outsourced.
Good morning EnnDee Mille, could you please give us some more information so that we can investigate this on your behalf? We have not used HomeLet for our referencing since October 2022 but will be happy to look into this retrospectively for you. It is very important for our Landlords that we ensure that all applicants are thoroughly referenced to check identity and affordability and on behalf of our tenants and landlords we strive to ensure that our referencing process is as smooth as it can possibly be. If you were referenced for one of our properties and have had issues from a third party company as stated, I can only send my sincere apologies and ask again for more information so that we can contact HomeLet on your behalf? You can contact us on [email protected] - we look forward to hearing from you.
Fantastic experience: The sale of property was handled smoothly, even when some issues occurred close to buyers wished for completion date. Communications between Lang Town and Country with the conveyancing solicitors were clearly good, resulting in completion in a timely manner.
Thank you for taking the time to leave us lovely review. ⭐⭐⭐⭐⭐
Fantastic experience: Would recommend, have been fantastic through the whole process
Thank you Kevin. ⭐⭐⭐⭐⭐
Fantastic experience: I recently purchased my dream home from Lang Town & Country Estate agents. I cannot recommend them highly enough. From my first visit to view, to the completion of sale, their team were professional, helpful and caring through a very stressful time. Particular thanks to Becky and James who went over and above to keep us informed at every stage.
Thanks Kay for taking the time to leave this lovely review and glad that we finally got there. ⭐⭐⭐⭐⭐
Fantastic experience: good customer relations throughout the buying process, staff were very helpful
Thank you for the 5 ⭐⭐⭐⭐⭐ review Olympus.
Fantastic experience: Selling a house can be a bit stressful. However, most of that was taken away by the team at Lang Town & Country at Plymstock. We were always kept informed and when the marketing needed tweaking they were quick to advise but it didn’t feel like you were being pressured. We got our sale and it was thanks to their hard work. A big thank you to the whole team.
Thanks for taking the time to write this review Peter and for your kind words. ⭐⭐⭐⭐⭐
Fantastic experience: A really positive experience from a very friendly and efficient team at Lang Town & Country who kept me informed at every stage of the process and made things simplistic and easy to negotiate from start to finish! Would definitely recommend to friends & family and will use again in the future, should the need arise?!
Thank you Simon for your kind words and taking the time to leave us a review. It means a lot to us. ⭐⭐⭐⭐⭐
Fantastic experience: Lang Town was absolutely brilliant when we brought our first home. Guided us the whole way through and also very patient. Thank you again to you all
Thanks for taking the time to leave us a review Stevie and the kind words. ⭐⭐⭐⭐⭐
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