Miller Sales and Letting Agents Plymouth

Fantastic experience: We recently dealt with Emma when looking for a new home. We would definitely recommend them as nothing was too much trouble, easy to contact and speak with. We are very happy with the service provided.

Negative experience: Never used this business but have received multiple nuisance calls. Didn't answer when I called back to query.

Fantastic experience: I had a fantastic experience working with Amy as my mortgage advisor. From start to finish, she was incredibly helpful and made the whole process feel straightforward and stress-free. Amy was always easy to get hold of whenever I had questions, and her communication was clear, prompt, and reassuring throughout. She took the time to explain everything in a way that was easy to understand and made sure I felt confident at every stage. What could have been a complicated and overwhelming process was made simple thanks to her professionalism and support. I would highly recommend Amy to anyone looking for a knowledgeable, responsive, and genuinely helpful mortgage advisor. She really made my life easy, and I’m very grateful for all her help

Negative experience: Absolutely awful letting agency! NEVER send them a Holding Deposit as they’ll reject your application and come up with loads of excuses why they cannot refund you. Absolutely disgusting behaviour, you all should be ashamed of yourselves.

Negative experience: Annoying spam calls from this company every day!!!!

Fantastic experience: Lovely service by casey.

Fantastic experience: Very helpful and understand, all are very friendly

Fantastic experience: Could not recommend the team enough! Having worked with Lucy and the lettings team for 10+ years with great service I have now used Scott and the sales team to sell my property with the same great service. They have a truly helpful attitude and feel like I am looked after more than "the standard."

Fantastic experience: Very helpful and friendly. Made my move as easy as they could. I would highly recommend them

Fantastic experience: Many thanks to Casey at Miller Countrywide for a smooth and fast letting process. The entire experience was very transparent from start to finish, and everything was handled efficiently. I received the keys exactly on the agreed date, which made the move stress free. Highly recommended for their professionalism and clear communication

Fantastic experience: Casey at Miller Countrywide made the whole letting process smooth and stress-free. Everything was accurate, clearly explained, and handled very quickly. Communication was great throughout, and the efficiency really stood out.

Fantastic experience: Casey did an amazing job at helping me secure my new home, quick, easy process with good communication and a friendly face. Very pleased !!

Fantastic experience: I recently moved into a rental through Miller Countryside and had a great experience. I had a few issues at the start (which were completely my fault!), but Casey Haynes worked really hard to sort everything out. Communication was clear and things were handled quickly, and I was moved in without any problems. Really appreciate the effort and support — would happily recommend.

Fantastic experience: Excellent help from Milo setting up my tenancy. Highly recommend! The process was quick and efficient and now I am excited for the move.

Fantastic experience: I had an outstanding experience with Miller Countrywide Lettings, and I can’t recommend them highly enough. From start to finish, the process was smooth, professional, and completely stress-free. A special thank you goes to Callum Brown, who went above and beyond to help me secure my ideal apartment. Callum was incredibly responsive, knowledgeable, and genuinely committed to understanding what I was looking for. His guidance made the entire journey effortless, and his friendly attitude made every interaction a pleasure. Thanks to Callum’s hard work and support, I’m now happily moved into a place that’s exactly what I hoped for. If you’re looking for a letting agency that truly cares about its clients, Miller Countrywide is the one — and if you can, ask for Callum!

Fantastic experience: Fasntastic estate agents and Charlie was incredibly helpful throught our time with them, cant recommend her enough.

Fantastic experience: Great team, on the ball, friendly and helpful. Scott, Emma, Dec and the wider team all very responsive and helpful (even in trying circumstances!).

Fantastic experience: We recently worked with Emma and the team to sell our house. Could not recommend Emma enough, from the start she was insightful, knew what she was talking about and proactive. Communication was good, especially in the last few weeks as exchange/completion neared. We are super pleased with our experience using Miller Countrywide and would recommend them going forward.

Fantastic experience: I have been with Miller lettings for several years now. I have found them on the majority of times to be helpful and always friendly. I normally deal with Callum or Lucy in the office and they are always responsive to my requests.

Fantastic experience: I moved into a property managed by Miller Sales and Letting Agents in Plymouth, located on 21 Albert Road. The entire experience was excellent, particularly due to the support of a staff member, Callum Brown. He was helpful and professional throughout the process. I am very happy with my new flat. — Segun A.

Fantastic experience: Recently used Lucy and her team for one of our rental properties, we had struggled to get feedback before after viewings but this one was seamless, we had some new people lined up quickly and everything was taken care of for us, a far cry from our last agent. Now two month in we couldn't be happier. Thanks to the team for making this stress free.

Fantastic experience: I have recently moved into a rental property and with the excellent help and advice from Charlie Croft it made the difficult transition moving from my home of 23 years very easy and seamless., Charlie is always available to help and picks up on enquiries very quickly. I want to thank Charlie very much

Fantastic experience: Although Miller Sales did not act on behalf of my sale they were actually acting on behalf of my onwards purchase. Miller couldn't do enough to help. Especially Scott, he was extremely helpful throughout the whole process. Nothing was too much for him to try to accommodate. He went above and beyond to try to answer any queries and problems which occurred along the way, which is more than I can say for the agents I used to act on my sale. I wouldnt hesitate to recommend Miller to anyone looking at selling their home, and if your buying a house listed through Miller, we'll your in luck. Thanks again to Scott and to Emma who also was a big help.

Fantastic experience: Good Job Emma and team

Fantastic experience: Emma Ford was very efficient and kept me fully advised on the progress of my sale. I fully recommend Millers in Plymouth.

Fantastic experience: I would highly recommend Emma and the Team at Miller Countrywide. They were a tremendous help and really efficient in keeping me informed of the progress of my sale. Although it turned out to be a long process, as I was in a Chain, the work and positively that Emma showed was impressive. Many thanks

Fantastic experience: I saw Amy Brimacombe, who was a mortgage consultant at this firm. She was very helpful, informative, and responded promptly to all my queries. I would definitely recommend Amy to other customers.

Fantastic experience: Emma and team helped out with sale of home during difficult time but were amazing in dealing with issues that arose. Emma was outstanding in professionalism, empathetic, caring and made a hard process feel less daunting until completion.

Fantastic experience: Fantastic help by the Emma Ford, the Senior Lister. Thank you.

Fantastic experience: My experience with Miller Countrywide and its excellent team is still ongoing, but I wanted to take a moment to highlight the outstanding support I've received from Amy. Amy Brimacombe is fantastic! She went the extra mile to help me, showing genuine dedication and professionalism. She’s incredibly nice to talk to—warm, approachable, and always willing to assist. Her customer service is top-notch, making the entire experience seamless and enjoyable. Highly recommended.

Fantastic experience: Amazing agents. Had to change solicitors late into my purchase which became really stressful. Scott and Emma were so helpful and arranged a new solicitor to call me the next day and take on my case. They really have been great and so professional. Wether it would be buying or selling I would definitely use them again. The support I received was superb. Thanks Scott & Emma

Fantastic experience: Amy has been amazing and always helpful as my mortgage advisor She has been following my mortgage application since day 1, although had many ongoing changes due to market conditions, she was able to apply them easily

Fantastic experience: I recently worked with Amy to secure a mortgage for my first home. She was so helpful and I felt really supported through the whole process. Thanks Amy for all your hard work.

Fantastic experience: Miller was great from the get go Hannah - was amazing went throught all our details and got us a good morgate in no time at all Codie - Showed us around a few properties and helped us find the right one. Emma - Took over liaising with all parties as the sale was going through and coordinated everything throughout Emma was great. I called and asked for info or updates and she went away and got it. She called and emailed regularly with updates or changes Highly recommended, they have a great, well trained team Even got a moving in completion box which was lovely with a drink, vouchers and chocolates.

Fantastic experience: I bought a house through Amy Brimacombe who acted as my broker. She made a very stressful process not very stressful at all. I recieved Constant updates and would recommend her to anyone looking for a mortgage

Fantastic experience: Recently taken on as a tennant, they were amazing efficient, friendly and helpful thanks to Charlie especially.

Fantastic experience: A massive thank you to Emma Ford who was amazing and so helpful from start to finish! My properly was on the market for less than a week before getting ann offer and lots of viewings booked right away!

Fantastic experience: Excellent service.. Would highly recommend. Willing to go above and beyond to ensure customer satisfaction. 10/10 from me..

Fantastic experience: Amy was very helpful in explaining the processes involved and the intricacies of our mortgage from start to finish, welcoming any questions we had. I will be recommending her to friends and family.

Fantastic experience: As first time buyers, Amy made the process of sorting our mortgage easy and stress free. She was very informative and made the whole process enjoyable. Thanks Amy!

Positive experience: All in all a good service fork the sales team and the mortgage consultant Amy. I registered my interest in one property and explained what i was looking for within the market. The next day i was called with a new property they had coming in and was given first viewing. Because i had already been in and made the first steps i was already stood in good stead to be accepted for this property. Without Miller and their teams expertise i would be lost as a first time buyer! Thank you to everyone x

Fantastic experience: As a first time buyer,I was lucky to work with Amy,Emma and Ebony(Miller Countrywide),a team of true professionals.In addition to qualities such as promptness,patience,determination,they also have another great quality:EMPATHY(a noble quality).I left the office confident after the first meeting.I said to myself..."You are in good hands,among friends,you will get there"I will work with the same team next time.Thank you Amy!Thank you Emma!Thank you Ebony!I RECOMMEND WITH CONFIDENCE!!!

Fantastic experience: To whom it may concern :- I am an experienced landlord and Miller Countrywide and Letting Estate Agents Plymouth act as my agents. I have used them for a number of years now and they are excellent. The staff are professional, experienced and friendly. I have dealt with various members of the team over the years and I have always been treated with respect and all aspects of the letting process have always been dealt with in a professional and friendly manner and I have always been kept up to date as the letting process progressed each time. From day one I have always dealt with Alex Craven, who has been superb throughout. Also, especially over the last couple of years, I have also dealt with Jessica Acton, who I must also give a special mention. Jessica has conducted a number of viewings on my behalf and subsequently dealt with the workload which follows a successful viewing. Once again, her professionalism, friendliness, and attention to detail is superb. So- to ALL the staff at Miller Countrywide in the North Hill office in Plymouth , thank you for everything and long may our relationship continue. I rate this office extremely highly, and I recommend them to any landlord who reads this review. Thank You, Christopher Daniel _______________________________________________________________ New Review. Date :- Thursday 20th March 2025. I am writing this review today in order to once again publicly display my appreciation to my letting agent, namely Miller Countrywide, North Hill, Plymouth.My name is Christopher Daniel and I am an experienced landlord. I have been with Miller Countrywide at their North Hill, Plymouth office for a number of years now and I have always rated their service extremely highly, and indeed, continue to do so. The staff are always very professional, precise, and friendly and are fully understanding of every aspect of their job. They are readily available when contacted- both by telephone and e-mail- to deal with any issue or query I may have at the time. As a landlord, I find this very reassuring. Having total confidence in your agent is incredibly important to me and at this time I would like to pass on my thanks and appreciation to the team at the North Hill office- namely Lucy, Charlie, and Callum, and also to other members of staff in the accounts and renewals offices whom I do not know personally but I am fully aware that their input is invaluable also. So it is a score of 10 out of 10 from me and I would recommend the team of Lucy, Charlie, and Callum at their Miller Countrywide, North Hill, Plymouth office to everyone. Kind Regards, Christopher Daniel.

Negative experience: I am writing to express my profound disappointment regarding my recent experience with the property purchase process of 53 Runway Road, Plymouth, PL68DT, with Miller and Countrywide, Plymouth, who are the vendor's agent. After months of searching for a property, I was thrilled when my offer of £325,000 was accepted for the property matching the property offer as advertised (325,000 pounds). I invested not only my time but also considerable financial resources—over £1,000—into this endeavour on surveys and searches, only to face an unexpected and disheartening situation on the exchange date. To my astonishment, I was informed that my initial offer was no longer acceptable and that I needed to increase my bid. This request came as a complete shock, especially given that my offer had been accepted two months prior. It is incredibly frustrating to be gazumped at such a critical juncture, particularly without any substantial reason provided for the sudden change in circumstances. As a buyer relying on a mortgage, I had budgeted and planned my finances carefully. The callousness of the vendor and the rogue attitude of the estate agent in this situation have left me feeling bad. It's hard to understand how they could expect me to simply increase my offer with no justification, especially at such a late stage in the process.

Fantastic experience: I've recently dealt with Callum in the North Hill Plymouth office in regards to letting my property, great service, tenants found in a timely manner, highly recommended and will be using again

Fantastic experience: Been with This branch for many years but this is the first time I’ve had Callum deal with my tenant find. I must say he was very professional throughout, keeping me informed in a timely manner and responding to calls promptly. No hesitation in saying I’ll use him again.

Fantastic experience: Great experience renting through Miller Countrywide! Callum Brown was helpful, professional, and made the process smooth and stress-free. Highly recommend!

Fantastic experience: Massive thank you to all at Miller countrywide Plymouth. They made my letting experience easy with good communication and a sense of urgency. Big thanks to callum Brown for being 100% dedicated to getting myself and my son a home before Christmas. I would recommend Miller countrywide to anyone looking to rent.

Fantastic experience: Fantastic letting agency. Got my house relet super fast with great communication. Also helped with all the extras, inventory/EPC etc. can’t fault them all. Especially Lucy and Callum!

Fantastic experience: Miller were brilliant at finding us a flat to rent in Plymouth. Callum was very responsive and we appreciate all his help.

Fantastic experience: An Excellent letting service - good prospective tenant vetting of and swift letting, minimum loss of rent. good follow up and charming people

Negative experience: Very rarely do I write reviews but I'm absolutely baffled as to how this potential purchase has ended up. The property address was muddled up, the survey was booked in and mortgage valuation conducted to which the offer was accepted to only be told this had to be re-done due to the fact the property address was mixed up. I had reached out on a Tuesday about this issue and did not get a call back, they did not pick-up the phone from Tuesday to Saturday and when they did pick it up I had to make a total of 17 phone calls over those 4 days and not a single call-back. On top of this, the sellers solicitor could not even get the contracts to my solicitor and as a result I had to reach out for them myself and forward them to my solicitor. As a result, I then had to pay additional fees to get this rectified and had to rebook a valuation, to which I did not in the end and pulled out of the sale as I felt completely disrespected after being offered £500 discount after I'd lost £2,500. Avoid at all costs, not worth the headache and go to any other agents in Plymouth.

Fantastic experience: I’ve been a tenant with Miller’s since 2018 and have been impressed by their friendly and professional service. They have always been quick replying to any queries and questions. I would have absolutely no hesitation in recommending Miller’s to anyone looking to rent in Plymouth.

Fantastic experience: Have used these guys for a number of years now and nothing is ever to much trouble, very professional and efficient,

Fantastic experience: We developed a good relationship with Lucy Pinner during the purchase of the property and have followed her to Millers Country Wide. Lucy introduced us to Callum Brown to help with the letting of one flat, he has proven himself to be reliable, helpful and coccineous in finding a New tenant. Callum and Lucy have impressed me and would highly recommend Millers Country Wide if you are looking for an all inclusive service - Thanks guys

Fantastic experience: I recently used Miller Estate Agency for a purchase, and once again, their service was outstanding. The team displayed professionalism throughout the process. They consistently kept in touch, provided regular updates, and were prompt in responding to my emails. I was thoroughly pleased with their service and can confidently recommend them to anyone looking to buy, sell, or let. Their dedication and efficiency make them a top choice!

Fantastic experience: I have had a very good relationship with Lucy Piner over a number of years, Unlike other estate agent staff Lucy goes out of her way to keep you updated about what is happening with your properties and the renta l market. Lucy has got a bubbly personality and is always smiling when you go in to see her and nothing is to much trouble for her. Other estate agents just deal with the basics where as lucy goes the extra mile for you. Well done Lucy.5 star +.

Fantastic experience: I had a very good and professional experience. Charlie Croft was super helpful and efficient, getting the job done very quickly. Would highly recommend!

Fantastic experience: Bought our new home through Miller, would recommend

Fantastic experience: Charlie Croft was superb in her dealings with me. She kept me updated throughout the process on a daily basis and sorted out all the issues quickly and efficiently. I would definitely recommend Millers and Charlie in particular to people.

Fantastic experience: I just happened to pop into the North Hill branch to enquire about a particular in the window. Liz was amazing, efficient, friendly and extremely helpful. She understood my needs within minutes and has been able to set up some viewings. She even offered to take me around several properties in an afternoon which is wonderful and exceeded my expectations by a mile. Would highly recommend!

Fantastic experience: I have just dealt with Emma Ford for a recent purchase. 1st class professional & friendly service from start to finish. A nice refreshing change, wouldn't hesitate to recommend.

Negative experience: Miller countrywide is the worse letting company and have refused to pay the money back to me and partner so basically this letting company is a scam

Negative experience: Poor communication, seems they hire people who have no customer service skills and do not get back to emails. Wouldn't recommend. Typical Countrywide branch! Cody doesn't reply to any of his emails and constantly spams you with properties which you keep saying aren't even in the parameters that you asked for!

Fantastic experience: What an amazing experience! I am a first time buyer and Hannah Blanco has been amazing. Helped through every step of the way. Doing it on my own as well I was worried but she has been there no matter what. Brilliant and quick service. Could not have ask for anyone better. Definitely recommend if anyone is look at buying a house and needs help with their mortgage.

Fantastic experience: As a first buyer, Cody has been very professional, approachable, and friendly (made my mum comfortable, she doesn't speak English,in every viewing) throughout the haunting house process.

Fantastic experience: Wonderful staff, Plymouth branch friendly but efficient. Great team Thank you Emma, Jess Cody and Liz

Fantastic experience: Liz and Emma were absolutely brilliant! Couldn’t be more helpful. Dealt with the whole process professionally and was an easy ride the whole time. Thank you so much! And for the gifts!

Fantastic experience: I've had the pleasure of working with Hannah Blanco and used countrywide services to secure the mortgage for my house and also do the survey. All the application process went smoothly, Hannah was really helpful and in permanent contact, solving any issue I had. I've had a great experience and can't recommend enough her work! Thanks a lot

Fantastic experience: I would like to thank to Natalie for an amaizing prezentation and shering the details of property and Thomas for a great and fast jobs done with all the peper work needed for the property, overall I haved the oportunity to work with an amaizing team. Thank you for helping me to found a fast and new property for rent .

Fantastic experience: Top notch service and Cesar was so helpful. Thanks to you guys

Fantastic experience: Cesar has been brilliant! From start to finish the process has been straightforward and stress-free. Thank you so much for everything.

Fantastic experience: As a first-time renter in the UK, Ellie has been exceptionally supportive and helpful every step of the way. We appreciate her patience with my wife and me, as she understood that it was our first time renting a place in the UK. I was in a rush because I had to move to Plymouth within a couple of weeks, and Ellie was the most responsive person I encountered out of everyone I contacted. I highly recommend working with Ellie Whitehall at Miller Countrywide if you are looking to rent or buy a property in Plymouth. Tip for a first time renter in UK: 01. As per my understanding zero deposit scheme is good if your renting a place at a higher price and for a longer period. Please study well about zero deposit option before going ahead with the same as the fee is non refundable. Decision is up to you. 02. Electricity, water, council tax, etc., are your own responsibilities. Therefore, when creating accounts with the utilities, please do so at least 2 weeks before moving in. (Although the agent provided the Tili app, it didn't work well for me.) If you're not receiving a response from anyone else, consider calling E.ON Next for electricity and gas. This was recommended for me by a colleague of Ellie. They can create an account within minutes, and the connection is guaranteed within 3-4 days. Best of luck, and thank you to Ellie and the Miller Countrywide team.

Fantastic experience: 1st time renting through an estate agent and what a fantastic experience we had. Ellie was amazing from start to finish, we couldn’t recommend Ellie enough. The service was amazing. Thank you so much for all your help.

Fantastic experience: We had good experience with miller letting agency. and very satisfied on all the process for the letting this property.

Negative experience: Unfortunately the member of staff dealing with my purchase has been very difficult to get in contact with, emails often don't get a reply for 3 or 5 days, queries get ignored, I've left numerous voicemails and what should have been a simple purchase has taken months and months. I can't help but feel that if the estate agent would have helped chase up solicitors, it would have gone through by now. Instead I'm left homeless.

Negative experience: **DO NOT USE ** Seen a property listed for £1,100 and got a viewing. After I viewed the property I was told that I could offer more than the asking price as other people was. WHY POST A PROPERTY THATS ACTUALLY A BIDDING WAR!!! Surely it is illegal and will be looking into this further

Fantastic experience: Ellie Whitehall is an asset to the company, she was wonderful and understanding throughout the whole process and even with some minor set backs (that were out of her control) we were able to get everything done on time and with minimal stress. Miller countrywide has been great throughout the minefield that is renting.

Fantastic experience: Ellie Whitehall was really efficient and nice. Miller Lettings was really quick from start to finish. Viewing to moving in two weeks. Very happy with their service.

Fantastic experience: The current rental market is difficult when looking for a new property. Most agents do not even bother getting back to people as interest is so high. Dealing with Ellie was a totally different experience. Every stage was dealt with efficiently and professionally. From viewing to receiving the keys, just over two weeks. Many thanks to Ellie and Millers

Negative experience: I am still in dispute with Plymouth branch a year after after they were taken on by me to let my house out. It was over-valued to get me in the door and although I was told they had a huge waiting list, they had no tenants to show the property to and when I did eventually get viewings it was obvious they would not pass credit checks. Katie was convincing at first, reassuring me Millers would take the stress out of the situation for me but 2 months later and Millers had not even done the basics: EPC, EICR, Gas safety etc, YourMove ended up organising instead, in spite of Millers being the original/main agent! My keys were handed out to tradesmen by Katie and not kept track of and I was horrified to learn on the day of signing the tenancy that three sets were missing! Almost immediately after this, the branch manager informed me the house had been accessed by someone not connected with the agency and the area manager told me Millers should have advised lock changes as standard along with the EPC etc. I eventually got suitable tenants via Millers after a three month void and just after moving in, my tenants and I got an email from Katie saying the guy she'd engaged to get some essential work done (the original Millers contractors never materialised) was going to come in and rip his work out - I also got threatening texts because I'd delayed payment to him because he hadn't completed the work, something I'd evidenced in detail. Katie wasn't warning us about this man, she was supporting the tradesman! I related everything to the manager but was met with apathy and nothing was done. Instead it was escalated to be 'investigated' by Millers - the investigation immediately ignored any conversations that had taken place and didn't reference any follow up with managers etc and completely ignored the threats and unprofessional conduct of Katie. At that time I just didn't have the emotional strength to keep fighting Millers; I felt so ignored and the issues completely white-washed and kicked into the grass but I complained again recently so the investigation was re-investigated! Again: nothing to see here, no complaint to answer, just poor communication (as if that doesn't create other situations or consequences!) Since going through this I've spoken with another agent who used to work at this branch and they confirmed how appalling it is. I heard Katie left months later but her colleagues were completely unaware of any disciplinary and I don't believe her treatment of me and my tenants had any consequences. I suppose the only saving grace is Millers were so awful that I pulled my plan to have them manage my house, the thought of having to go through them for a year after the abysmal service I'd received would have probably finished me. I will be taking the situation to the Ombudsman if I don't get a proper acknowledgement of the really serious issues. I really hope this branch has improved, whenever I have had to speak to Ellie she is friendly and professional, I think I was unlucky but it should not be a matter of luck as to whether a Millers' employee is professional or not.

Fantastic experience: Millers sales and letting has really been a great help to me especially my contact person (Cesar) has really been very accessible and patient with all my questions and helped me through out the process.

Fantastic experience: Cesar was incredibly helpful & reassuring when it came to mine & my partners move! If we had any concerns he was very happy to answer them for us! Can’t thank him enough! ☺️

Fantastic experience: Miller Countrywide has been so helpful in organising our move to Plymouth. Our negotiator Ellie is everything we could have wished for. She is super friendly, has been helpful at every stage and so easy to contact if we had any queries throughout the process. Cannot recommend her service enough!

Fantastic experience: A keen, polite and supportive team. Thank you for your service!

Fantastic experience: Myself and my husband recently moved from London to to Cornwall we need a rented house for a short period of time Ellie from millers was fantastic She found us a property to meet our needs Being it was our first time of renting Ellie guided us and supported us through the whole process in which we are truly grateful Ellie was patient very kind and supportive made the whole process a less stressful situation and would recommend Ellie to my friends and family Thank you Ellie Tara and Anthony Ruocco

Fantastic experience: We've bought our house through Miller, they've been excellent throughout. Communication has been very good. Nesha and Shawnie have done their best to make the process as smooth as possible.

Positive experience: The Millers Countrywide were good in dealing with us and Ellie was our contact person who helped us out in finding, signing and for all formalities regarding the same. While we opted for the method of going by online photos and not physically viewing the property for renting due to various reasons, we almost got what we viewed online. However, it's worth mentioning that the bathrooms appliances were a little deteriorated over time. Having said that, overall, we're pleased with the flat! Thanks Millers and Ellie, Good Job!!

Negative experience: RENT WITH MILLER AT YOUR DETRIMENT...AVOID THEM AS A PLAGUE First the property was misrepresented. Series of repairs unattended. Had to cancel tenancy after 2 months when it generated to a health and safety concern, they didnt care enough to ensure the apartment was safe and habitable, but very concern about collecting the rent. Refunds of excess rent and deposit not forthcoming, currently reported as a dispute case and hoping this can be resolved. These guys will frustrate you. I had a terrible experience with them and will never recommend anyone to use Miller Countrywide Plymouth.

Fantastic experience: My profound appreciation to Ellie for all the effort to make sure I and my family are settled in a lovely house. Thank you for your continued support. Miller Countrywide you are doing a great job.

Fantastic experience: The team at Miller countrywide are professional and ready to answer any of the million questions we had. Moving home is always stressful however Ellie and her colleagues made it as stress free as possible. I would highly recommend Miller countrywide.

Fantastic experience: Good people who know how to do their job well, able to empathise with the customer and make the move to another home very easy for them.

Fantastic experience: Currently using Miller countrywide for the management of our flat in Plymouth and so far, I have been impressed with the experience. I have found them to be very helpful and approachable. They have done a wonderful job with assisting us in obtaining a tenant for our property and preparing it in terms of works to a very high standard.

Fantastic experience: Quick and efficient, Thank you Ellie

Fantastic experience: Everyone in the office is knowledgeable and helpful. Very quickly got us into our new home after we showed interest and were fast and consistent with communication. Would absolutely recommend: )

Negative experience: NEVER NEVER NEVER. Do not rent through Millers, under any circumstances. We were rented a property whose condition was misrepresented, and rife with issues, (hazardous carpeting that has caused one of the rooms to be completely unusable, leaking sink and toilet, black mould, dirty throughout). These are issues that were known to the agents and the landlord but were not disclosed to us before we were asked to sign the tenancy. These issues would have definitely influenced our decision on whether to sign the tenancy. That is fraud. We also did not have electricity and hot water the first day we moved in because there was a debt on the electric meter that Miller negligently did not deal with before the start of our tenancy. We have had to pay this debt ourselves inorder to have power in the apartment. Most recently, we reported that the radiators in the apartment do not turn on at all, none of them have a valve as they've all outrightly been removed and painted over. The response from Millers was that the landlord was not going to fix it and we should "control it from the boiler as the previous tenants have". We cannot turn the radiators on from the boiler, that's not possible. So essentially we do not have heating in a flat and the agency won't fix it and the days are getting colder. We have an infant living at the property and we most definitely cannot live without heating, it's crucial. The agency has been nothing but bullish, unhelpful and fraudulent. Miller Countrywide are slumlords, I would never recommend this agency to my worst enemies. Do not rent from them. Don't do it. This is only our first week in the property.

Fantastic experience: I would like to thank Ellie for her assistance in setting me up with my rental property. She has been very helpful in setting me up with all my documentation and forms and answering any questions and queries I had regarding the whole process. Would definitely recommend. Thank you for the help.

Fantastic experience: I had Ellie help me with viewing, signing and moving into a new property in Plymouth. Ellie answered my emails quickly and helped with any issues I had. If I choose to move to a new property I'll be using Miller & Countrywide again. Thank you.

Fantastic experience: I would like to thank Olivia and Lucy for all their help with arranging my house move into a rental property in Plymouth. They have responded super quickly to any queries and been kind and supportive, I cannot fault their efficiency and customer service at all. I have has no issues at all and been guided through the entire process. I highly recommend using Miller Countrywide as an estate agent, could not be better.

Negative experience: Appalling branch. Messed me around non-stop with a property I was trying to purchase. I had an offer firmly accepted on a property which they then proceeded to continue taking offers on. The same morning they asked me to send over my mortgage in principle and proof of ID, they then later on told me another offer had come in and I had to wait for the seller to make a decision. Came back to me another day or so later to say it had been accepted. I then increased my offer the following day. They called me back the next day yet again and told me the seller had gone with the other buyer because they liked the idea of someone actually living in the property themselves, YET THIS IS WAS THE CASE WITH ME TOO!! They had wrongly recorded down that I was a buy to let investor. Shocking communication. Shocking professional conduct.