Fox and Sons Estate Agents Saltash
Welcome to Fox & Sons, Saltash. Having operated in Saltash for many years we occupy a prominent position on the busy main high street. Our office has a double LED window display showcasing a selection of properties available for sale and to rent. The team consists of Rebecca Luke, Branch Manager,Hayley Cosgrove, Assistant Branch Manager, Rachel Potter Senior Sales Negotiator and Jackie Frith, Branch Office Administrator. In our dedicated Lettings team, we have Thomas Kevern, Lettings Manager and. Stephen Bisiker is our Land & New Homes manager. Call 07552 237 465 to discuss your development. We cover Saltash and all surrounding villages in the PL12 area, Callington, Looe, Liskeard and many other areas in Cornwall. We have many registered...
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-14h
Photos of Fox and Sons Estate Agents Saltash
Our comment from ImmoNetwork about Fox and Sons Estate Agents Saltash:
Deep Local Expertise and Market Knowledge
Fox and Sons Estate Agents in Saltash have established themselves as a premier agency by combining the reach of a national brand with the intimate knowledge of the local Cornish market. Clients frequently praise the team's extensive understanding of the area, noting that their local insight is "second to none." This deep geographical knowledge allows the agents to provide accurate valuations and identify properties that truly match a buyer's specific needs, ensuring that listings are presented to the right audience. For sellers, this expertise translates into faster results; several reviews highlight how the Saltash team successfully marketed properties more effectively than previous agents, achieving sales within weeks thanks to their targeted approach and strong local networks.
A Supportive and Proactive Sales Team
The agency is widely recognized for its dedicated sales representatives who go above and beyond to guide clients through the often complex process of buying and selling homes. Staff members such as Rebecca Lucas, Ryan, Dylan, and Martin are regularly singled out for their professionalism, patience, and ability to keep clients informed at every stage. Whether assisting first-time buyers with their initial steps or supporting elderly clients navigating a sale for the first time in decades, the team is described as approachable, kind, and genuinely supportive. Their proactive communication helps alleviate stress, ensuring that issues are resolved promptly and that no question goes unanswered, making the journey to a new home as smooth as possible.
Exceptional Lettings and Property Management Services
Fox and Sons Saltash excels in the lettings sector, where the team, particularly Kate and Tom, has earned a reputation for delivering a top-tier service for both landlords and tenants. Landlords appreciate their efficiency in finding high-quality tenants quickly and their diligent management of property affairs, including handling maintenance issues and providing regular updates. For tenants, the agency is known for its friendly and helpful approach, often completing the paperwork and key handovers in a matter of days. The lettings team is praised for their transparency, willingness to explain every step of the process, and their ability to make the relocation experience stress-free, even for those moving from out of the country or dealing with complex circumstances.
Comprehensive Financial and Legal Support
Beyond property transactions, the agency offers valuable additional services that add significant value to the client experience. The on-site mortgage advisors, such as Graham Walsh and Jake, are highly recommended for their expertise in securing competitive deals and guiding first-time buyers through financial queries with clarity and patience. This integrated support system allows clients to handle multiple aspects of their move under one roof. Furthermore, the team’s ability to coordinate effectively with conveyancers and other professionals ensures that the entire process remains organized and efficient, providing peace of mind to clients who value a seamless and well-managed transaction.
Fox and Sons Estate Agents Saltash: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 87 reviews
Fantastic experience: A fantastic team who go out of their way to meet the needs of buyers and sellers. They demonstrate knowledge and an enthusiasm for their roles. Highly recommend.
We are thrilled to hear that our team provided excellent service and exceeded your expectations. Our passion for helping buyers and sellers is what drives us, and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: As a family we have had to sell our Grans bungalow. Hayley has been amazing from the start of the process. The service we have received from Hayley and the rest of the ladies at Fox and Sons Saltash has been top tier, constant communication about the process of selling, viewings and helpful hints and tips to market the property has made the whole procedure less stressful and easy for us. Couldn’t recommend them enough.
Thank you so much for your kind words! Our team at Fox and Sons Saltash takes pride in providing top-notch service to our clients. It was a pleasure helping you sell your Gran's bungalow and we are thrilled to hear that we made the process less stressful for you. Thank you for recommending us, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: We had a very long and at times extremely stressful sale with Fox & Sons, including losing our first buyers and dealing with multiple delays and complications along the way. Throughout it all, Rachel was absolutely brilliant — professional, proactive, and genuinely supportive when things felt overwhelming. She kept us updated, chased when needed, and always made us feel like a priority rather than just another sale. A shout-out as well to Rebecca, who was also fantastic — friendly, responsive, and really helpful whenever we needed answers or reassurance. Given how drawn-out and challenging the process was, having an estate agent team like Rachel and Rebecca made a massive difference. We’re very grateful for their help and would happily recommend them! Tanya & Luke
Thank you so much for sharing your experience, Tanya and Luke! We are thrilled to hear that Rachel and Rebecca were able to provide you with top-notch service during your stressful sale. They truly embody our commitment to professionalism, proactiveness, and support for our clients. We are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Well, where should I start? I live in Australia and, with my UK based daughter in law, was looking for a possible house to return to in my older years to be near family. Purely by chance we pulled up outside Fox and Sons in Saltash, and upon entry we were warmly greeted by all the staff and in particular by Rebecca Lucas. She listened to my concerns, hopes and aspirations and came up with some suggested homes, all highly suitable for an older person. Questions re each property were fully answered without any harsh sales pitch. Thanks to Rebecca I have found the right HOME and one which my family think is ideal for my needs. I have bought and sold houses prior to emigrating to Australia some 40 years plus ago, as well as in Australia and have never come across an agent who advocates for the purchaser in the manner Rebecca does. Despite some comments to the contrary, I can fully recommend the Saltash Branch of Fox and Sons and am grateful for the ongoing support given during the purchasing period.
Thank you so much for your kind words and glowing review, ! We are thrilled to hear that you had a positive experience with Rebecca and our Saltash branch. It's our goal to help find the perfect home for our clients and we are so happy we could do that for you. Kind regards, Lucy, Customer Feedback and Support Team
Positive experience: Jackie is AMAZING! Unfortunately not everyone here can live up to her above and beyond service
Hello Jenny,
Thank you for your feedback! We're thrilled to hear that Jackie provided you with amazing service. We strive for excellence across our team, and your input is invaluable in helping us improve.
Best regards, Lucy, Customer Relations Team
Fantastic experience: I would highly recommend Fox and Sons Saltash and their fabulous team superbly led by Rebecca. They are approachable, helpful and informative, and always willing to answer any questions you may have. I cannot thank them enough.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Fantastic experience: I used this business which was recommended by a friend as I was looking into buying a property. I don’t normally write reviews, but my experience with my mortgage advisor, Graham Walsh, has been so outstanding that I felt the need to recommend him to everyone. From start to finish, he has been incredibly professional, efficient, and approachable. The whole process felt smooth and stress-free thanks to his expertise and dedication. I couldn’t be happier with the service I received and wouldn’t hesitate to recommend him to anyone in need of a mortgage advisor.
Thanks for the excellent 5* review and recommendation! Thanks for your thoughtful comments about our Saltash team. Best wishes, Lucy, Customer Relations.
Fantastic experience: 10/10! I can't express my gratitude and appreciation enough for the work and support of Thomas at this branch. He made moving into our property so smooth and enjoyable, furthermore, Thomas was an absolute pleasure to work with. He went above and beyond for us. I highly recommend!
Many thanks Megan for your fantastic 5* review and recommendation. I will of course pass on your kind hearted words to our Saltash branch. Best wishes, Lucy, Customer Relations.
Fantastic experience: Worked with Mark Hinton with regards to a problematic tenant & various finance issues. Excellent professional service. Mark's persistence helped us recover some significant costs.
Thank you for taking the time to leave us your 5* review John! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Fantastic experience: My experience with Fox & Sons was great. When my landlord decided to sell up Rebecca came to do the valuation and quickly got me booked in to see their mortgage advisor, Jake, and I can honestly say that Jake was amazing. He went above and beyond to find me a good mortgage deal, answered all my first time buyer-y questions and guided me through the whole process. Rebecca and Dylan were also helpful and flexible around viewings, and the house I ended up buying (and have now moved into) was found through them. All in all, a good service from everyone there and I enjoyed dealing with all of them, but Jake especially is a real credit to the company.
Thank you for taking the time to share your experience and for your wonderful 5* review Soozi! Kind regards, Lucy, Customer Relations.
Fantastic experience: I just wanted to say how grateful we are to Dylan and Rebecca; we have only just started to look at buying a house and already they have been so kind, helpful, and warm (and kind to our toddler!) We are very impressed and highly recommend. Thank you again.
Thank you for your terrific 5* review and thank you for your recommendation Lucy Elizabeth. Best wishes, Lucy, Customer Relations.
Fantastic experience: I had the pleasure of collaborating with Thomas Kevern at Fox and Sons Estate Agents recently to resolve a complex property matter for our mutual client. From start to finish, the experience was outstanding. Their proactive approach and clear communication ensured that every detail was managed efficiently, leading to a successful outcome for our client.
Thank you for your 5* review Jack. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
Fantastic experience: We would highly recommend Fox and Sons Saltash (particularly to any first-time buyers who are as clueless as we are!). Dylan has been extremely conscientious, approachable and informative throughout the process, understanding our requirements and going the extra mile to assist and reassure us. Our mortgage advisor Graham has also been a massive help, making a complicated process feel very straightforward and ensuring our purchase has progressed efficiently. Ryan, who was our initial contact when we first approached Fox and Sons, was very friendly and helpful. As a team, they have been absolutely brilliant and we cannot thank them enough. We would most definitely use Fox and Sons again.
Many thanks for the great recommendation, 5* review and your kind words Ellen. Best wishes, Lucy, Customer Relations.
Fantastic experience: We can't thank Ryan, Rebecca and Jacky enough for helping us through our house sale and purchase! They provided us with excellent service throughout! However, we feel the conveyancing company that Fox and sons recommend, delayed proceedings with their incompetence. Steve
Thank you for leaving us your superb 5* review and recommendation N N. Best wishes, Lucy, Customer Relations.
Fantastic experience: Just wanted to say a huge thank you to Thomas Kevern from Saltash Fox and Sons, who has been helping my mum with her new rental. From initial contact to arrange a viewing until getting the keys has only taken 7 working days. Tom has always delivered service with a smile and has taken the time to explain each step of the process to my mum. Can’t recommend his thoughtfulness and generosity of time enough as he made us feel very welcomed and assured every step of the way, in what has been a difficult move. She’s thrilled with her new home. Thank you.
Thanks Rosanna, Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
Negative experience: Called and emailed the rental office to enquire about a property multiple times on different days, all within business hours. No one ever answers the phone or email. Desperate to find a place to rent, and they are useless. I don't recommend them at all.
Fantastic experience: Kate has been amazing with helping us with our move to Cornwall. Always there to answer any questions and always with a smile.
Thank you for your excellent 5* review and kind words of our dedicated team Gillian Slade. Kind regards, Lucy, Customer Relations.
Fantastic experience: From the initial viewing right through to completion the Saltash team have been amazing. Nothing was too much trouble with the team, in particular Ryan, Rebecca and Indiana stepping in to help unnecessary delays and resolve queries promptly between parties. Would definitely recommend to anyone. Thank you Dawn and Paul Arneil
Thank you Dawn for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Fantastic experience: Indi showed us around a property yesterday and although that house wasn’t right for us, my husband and I both thought she was great - very knowledgeable. Thank you and hopefully we’ll speak again soon!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Fantastic experience: Could not of asked for a better team to help us find a property. Our old landlord was selling up after 10 years renting from him we were in shock, we went to other estate agents and found them rude and dismissive. However a phone call to Kate and some kind words made us feel so relaxed, we viewed a property and Kate helped is through the whole process with absolutely no drama. Would highly highly recommend. Professional, friendly, kind and nothing is to much effort for them. Thank you so much.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
Fantastic experience: The best team you could wish for and Rebecca Luke is an amazing lady. As elderly people we found the first house sale in 50 years most daunting and without her to go to at every turn we would never have gotten through it. All so friendly, I feel we have made new friends.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Fantastic experience: Absolutely brilliant service! All the staff in the Saltash branch went above and beyond to make our sale and purchase run as smoothly as possible!! Nothing was to much trouble!! Highly recommend this fantastic team!!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
Fantastic experience: Had a viewing at a property near Liskeard Cornwall. We were met by Indie at the property who was waiting for us. Indie was very professional and had all the answer’s before we could ask the questions. Extremely knowledgeable about the property she was showing and very friendly
Thank you Raymond for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
Fantastic experience: Easy to deal with. Friendly and professional.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
Fantastic experience: Very good highly recommended for mortgage and lettings advice.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
Negative experience: A total waste of time and effort. We offered £10000 over the asking price and we're told that the vendor wanted more. The ASA used to have rules about this sort of action. Why advertise for a price less than your client wants?
Hello, I am sorry you feel this way please email me at [email protected] if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
Fantastic experience: As a landlord who has a very busy life, Tom & Kate take great care of my properties as well as take the lead in resolving any issues should they arise! Every tenant I've received through Fox & Sons have been great to have in my property and thats all because of Tom & Kates great work!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Fantastic experience: Tom and Kate were amazing. Helped me through the whole process, had some challenges and they were very understanding. Will use them again and suggest anyone in the are use them to find a property.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
Fantastic experience: Just completed a letting with Fox & Sons, the whole process was excellent from start to finish with Kate & Tom in Saltash. Supplied us with every bit of information we needed, helped us sort insurance, electric, gas and more. Definitely went above and beyond for us. Very friendly and no hesitation ringing if we had a query. Really looking forward to renting through F&S's. Will be recommending this agency 110%. Thank you Kate & Tom
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
Fantastic experience: The letting steam have been amazing and so helpful. I couldn’t recommend them more, thanks Kate for all the help!
Fantastic experience: The letting team at Fox and Sons were excellent and very helpful. Tom showed me around the flat with the landlord and Kate sorted the admin. All very efficient - they completed the paperwork and checks and I had the keys to the flat and moved in within 1 week. Thanks.
Fantastic experience: Many thanks to Kate, and to Tom, for helping me find my new home . Their customer service skills and efficiency is top class, all done with a friendly approach too!
Fantastic experience: I recently let my property through Fox and Sons Saltash. The Senior Lettings Negotiator, Kate Glanfield was ecellent, professional, resposive and ever happy to assist with the many queries of a first time Landlord. A pleasure to deal with.
Fantastic experience: Kate & Tom what can I say they're absolutely fantastic. When we were told our property was being sold & other letting agents not being very helpful. Kate & Tom were there for us all the way, the customer service is superb! Would highly recommend them to anyone looking to rent.
Fantastic experience: Me and my partner were left in limbo being let down by letting agents and desperately needing a property, went to fox and sons Saltash and spoke with Kate and Matt they managed to get us viewings to several properties customer service was amazing and if I ever needed a property again in the future they would be my first port of call highly recommend great people thank you very much for all your help in our search for a new home!!
Fantastic experience: Excellent estate agents always friendly on hand to help. Go above and beyond. Kate & Tom are always on hand to help and are both professional and friendly. Would definitely recommend to friends and family.
Fantastic experience: My partner and myself just moved into our new flat. Kate made the whole process so easy and stress free. Nothing is ever too much trouble, no matter how many times you call her with questions! Best letting agents we’ve ever dealt with! Thank you Kate! ❤️
Fantastic experience: Annie Crocker helped us to find our dream home in Cornwall and was always there to help sort queries etc. She went above and beyond and even delivered our keys as we were unable to collect them on completion day. I have already recommended her to friends who want to move to the area. She's a credit to the business. Thank you
Fantastic experience: We recently moved into a rental property facilitated by Fox and Sons Saltash. Everybody we met there was lovely and professional, and in particular Kate, who delt with our move was fantastic. She kept us in the loop on everything and made it entirely stress free. Highly recommend to anybody looking to move!
Fantastic experience: Very professional and polite Staff at the Saltash branch. From the viewing by Annie Crocker which was carried out with good knowledge of the property to keeping us informed throughout to completion. Although Annie was our main point of contact, other members of staff also had an input with keeping us up to date.
Positive experience: Really great service, Annie was very helpful and nothing was too much trouble :)
Fantastic experience: Have just moved my mum into her dream home with the help of Fox and Sons Saltash lettings, in particular Kate and Tom. They have gone above and beyond at every stage and even attended the key handover with a little move in gift for my mum on the day. Thank you all and I can highly recommend this team for being efficient and friendly throughout this stressful process. Thank you Kate and Tom from Jane, Michelle, Caroline and mum Diane :)
Negative experience: They don't ring back, enjoy this boom in rentals while it lasts.
Fantastic experience: A great big thank you to the lettings team. Tom and Kate are great to work with. Not only do they listen to your want's and needs they work hard to get things done as quickly as possible. I will use them again if needed in the future. Thanks again. Mike and Family
Hi there, thank you so much for a lovely review, we are thrilled that you were happy with our service.
Fantastic experience: A first class service from Tom and Kate at Fox and Sons Lettings Saltash .I cannot speak too highly of the professional, efficient and friendly team.Would highly recommend
Fantastic experience: I cannot rate Kate and Tom highly enough for being the most kind and friendly of people. They have provided a prompt and professional service and I am truly grateful.
Fantastic experience: Kate worked very hard on our behalf to make our tenancy a reality. Highly recommended.
Fantastic experience: Fantastic personal service could not fault Tom or Kate at all, very attentive and so friendly! Head and shoulders above the rest!! Would rent/buy specifically with fox and sons due to their high professionalism and genuine concern for us!
Fantastic experience: Kate and Tom were both amazing at helping me move into my first flat, they made it all super easy and I felt really supported. Everything was so quick and they were always there to help! Very happy
Fantastic experience: Saltash Branch Cornwall - just rented through Fox and Sons and would like to thank Thomas and Kate for their help in us securing the property. Such a friendly team and always helpful
Fantastic experience: Professional service, quick to respond and kept upto date thought out the sales process.
Fantastic experience: It was a really great experience everything ran smoothly and the people in the office are extremely nice, they managed to get us moves in to are new place within 2 weeks, great service and great people. Would highly recommend them to others
Fantastic experience: Fox’s and Son’s weren’t my originally estate agents, but I’m so pleased that I asked them to help me after a run of bad luck with my original agent! The service that I received from Morgan & Annie at the Saltash Branch has been nothing but exemplary. Morgan offers help and advise all the way along the process, that in itself takes a huge pressure off knowing your in such capable hands. I have been informed of updates as and when they’ve arisen, from numerous phone conversations and letters, giving me huge confidence in them. The level of knowledge, professionalism and experience that I’ve seen from Morgan is a true credit to Fox and Sons. Morgan really has gone above and beyond to sell my house, and I really feel like I’ve been made a priority. I can honestly say after such a positive experience I will only ever be using Fox and Sons in the future. Annie has also been a breath of fresh air, she’s incredibly polite, friendly and courteous, and was in a class of her own when she showed my house to prospective buyers. Fox and Sons should be incredibly proud to have such a fantastic team.
Fantastic experience: Fantastic support from Kate and co, nothing too much trouble. Made a stressful experience a lot less stressful, they are a credit to your company.
Fantastic experience: What can we sy,Kate and the team were extremely helpful in finding and arranging our new home. Woul d fully re commend.
Fantastic experience: Fox & Sons Saltash, especially Jackie the Branch Administrator are very good. Keeping in contact with details of property available or potentially coming to market. Unfortunately for us too few matched our essential requirement. Saltash has a good community vibe, people are obviously happy to live there and as a result reluctant to move on. I would not hesitate to contact Lee Coxon, Branch Manager, and his team should we find ourselves on the move again.
Fantastic experience: Kate has been professional, supporting and shown me and my partner respect through changes and through gaining our rental. No delays in communication and no negative comments to state. Would definitely recommend!
Fantastic experience: Kate is the most helpful agent I have come across and very informative. An asset to any business
Fantastic experience: Emily from the Saltash office has been fantastic in helping my get two property purchases over the line with an extremely difficult vendor. Fox and sons staff all seem very professional and extremely helpful which unfortunately seems fairly rare in this industry. Will use again
Fantastic experience: Emily was very professional, able to deal with any issues in a timely manner and help the house buying process move along efficiently. The team was very accommodating .
Fantastic experience: Would like to thank, all the staff at Fox & Sons (Saltash) for the help and good work they put into selling a property for us, this was so useful as we live some distance from the property and with covid restriction they done an excellent job no extra charges, the price quoted was the price we paid, Thank you, Lee and the team. 5 Star recommendation.
Fantastic experience: Tom and bethany are a credit to the company. Very helpful and friendly
Fantastic experience: My partner and I would like to say a big thank you to Graham Walsh who was our Mortgage advisor for our first home. Graham worked during the lockdown period and went out of his way to ensure our journey was as smooth and efficient as possible! We would highly recommend Graham Walsh thank you once again !
Fantastic experience: From my first contact, to final viewing of interested property. Emily Melia , was excellent, which is more then can be said of other estate agents online process that i have been in contact with. Well done.
Fantastic experience: The team at Fox and sons Saltash Lettings are a fantastic proactive team which I couldn't be without! 100% complient throughout the process, which is great considering all the recent changes!! Very easy for the entire lettings process! I wouldn't use anyone else! Thank you again Lettings team.
Fantastic experience: A friendly and efficient service.
Fantastic experience: Bethany has managed my property for several months now. I can honestly say she goes above and beyond to ensure myself and tenants are happy, nothing is too much for her. I have had a bad experience with agents before but Bethany explained the processes and always keeps me updated.
Fantastic experience: Just sold our house through Fox and Sons Saltash. Great service from the start. Originally had the property on the market with another local estate agent who were terrible. Fox and sons got more viewings in the first few weeks than the other agent did in 6 months. We sold within 3 months of changing to Fox and Sons. Great experience
Negative experience: Would not recommend if you’re looking to rent. Went in on 2 different days, no one from lettings was is in both times. My partner left his number with the lady from sales who said she’ll pass it on as soon as someone from lettings was back. After hearing nothing for a week we went in again. The lady reassured us that she did pass our number on. Another gentleman working in sales then emailed our number to lettings telling them to give us a ring. We still heard nothing back!! They clearly don’t want business. Better off looking for yourself ♀️.
Negative experience: Won’t let you put an offer in unless you use their mortgage services. Refused to pass on my offer despite having an existing mortgage that I was porting and an agreement in principle. When I complained to trading standards they panicked and sent me a letter saying I had made an offer and then withdrew it before it went to the vendor. Complete lies- they refused to pass on my offer as I was using an independent mortgage advisor. Bought a property with another EA who followed the rules and didn’t force me to use their mortgage and solicitors.
Fantastic experience: Absolutely blown away by Fox & Sons Saltash professionalism and knoweledge of the local property market. Initially had our property marketed by a Plymouth agent for several weeks with only 1 viewing during this period. Changed to Fox & Sons and within an hour already had a viewing that afternoon. Within under 2 weeks a sale has been agreed. I cannot thank the Team led by Martin enough for all their help and support....you're a great bunch!
Fantastic experience: Martin, Chrissy and Lucas have been great in every way - nothing too much trouble and always so pleasant. Would have no problem recommending them to anyone. Thanks Guys
Fantastic experience: I wanted to write this review with complete honesty! I used to use Bradley’s around 6 months ago they used to give a reasonable service. Up until the last few months they have had a refresh of team members and are all extremely useless and unfriendly except one staff member! I initially asked Bradley’s to find a tenant but after 2 months with hardly any viewings and not much feedback I lost all faith with Bradley’s. I then met Tom from Fox and Sons who went out of his way to find a tenant for me and I had many viewings. It only took 2 weeks to find a fantastic tennant! The service has been A1 throughout the whole team. In particular Tom and Laura from the Lettings team and Martin from the sales team. Nothing is ever to much for them. Whenever I phone up they are always extremely friendly, helpful professional and understanding to my individual needs. I have to admit I’m not always the easiest person to please but with the team in Fox and Sons In Saltash you really can’t go wrong and I would recommend this branch to anyone without hesitation. I look forward to a long and happy relationship with Fox and Sons.
Fantastic experience: As a tenant looking for a property in a reasonable hurry, we found the whole of the saltash to be the perfect mix of friendly and professional. Moving house is a trying time but Tom and Laura made it all easy. Would highly recommend them.
Fantastic experience: Laura and Tom at the Saltash branch of Fox & Sons are an incredible team offering a highly personalised service; they have a wealth of experience and knowledge between them and I trust their judgement completely. I have absolutely no hesitation in recommending their services - you won’t be disappointed as they will go above & beyond to look after you - and your affairs. Give them a call to find out!
Fantastic experience: I had a great experience with my first house sale and i thought the whole team were very professional throughout.
Fantastic experience: Brilliant work by Laura and Tom, effective communication throughout from start to completion. Very professional but also extremely welcoming. Would highly recommend
Fantastic experience: This is a review of the work carried out by Laura and Tom as representatives of Fox & Sons, Saltash, and not the parent company, Sequence Home. Laura and Tom were at all times professional, resourceful, and committed to providing an excellent level of service, often under difficult circumstances, in part caused by a challenging tenant, and also the aforementioned parent company. Being a remote landlord it was imperative that I developed a level of trust with Laura and Tom in order to have peace of mind that they would act with integrity and diligence on my behalf in securing a suitable tenant, and act as effective intermediaries for the life of the tenancy. I'm pleased to say they succeeded with ease. I can wholeheartedly recommend their services, but would advise any landlord to deal directly and only with the team at Fox & Sons in Saltash.
Fantastic experience: I have more then one buy to let property, so have had experiences with many lettings agents and mortgage brokers, over the years. Laura, Tom and Graham have been outstanding with their knowledge and professionalism. I have no hesitation in recommending them.
Fantastic experience: Laura and Tom have been excellent - I live a long way from Plymouth and totally rely on the advice and guidance over the phone and email regarding my property. I am very satisfied indeed. P.Garner
Fantastic experience: Fox and Sons- Saltash We are very grateful for the service and support that Laura has provided, in organising the letting of our house. She arranged for several viewings on the day following completion, resulting in finding our tenant within less than 24 hours from completion! From the moment that we met Laura, we realised that she was extremely knowledgable and proactive and has guided and supported us through the letting process. Both Laura and Tom work well together sharing information and are both efficient in dealing with any queries. Thanks to the entire Saltash team, from Graham setting up the mortgage, through to sales and letting.
Fantastic experience: After 2 years of letting our property with Fox & Sons Saltash, it has been an experience of ups & downs but our faith in Laura, Tom & Graham were so well placed as they have always been at the end of the phone in times of need to reassure us and help with any tenant issues
Fantastic experience: Excellent service from day one, Martin and Hannah were excellent in the handling of what was a difficult sale. The result was far above expectations and all parties involved in the sale are delighted. In the future any business will definitely be put through Fox and Sons. Once again thank you all.
Fantastic experience: Thank you very much for organising everything so smoothly and easily for us.
Fantastic experience: Great customer service from everyone in the office, I didn't know that they were a national agent, fantastic that I could walk into the office for help at anytime, local knowledge was second to none.
Negative experience: Lack of communication, constantly misinformed me throughout the move and increased the stress levels. Being told it’s in the hands of the solicitors and there is nothing more they can do, even though the contracts haven’t been exchanged isn’t the service I expected.
Fantastic experience: I had a fantastic experience with the sales department & more recently the lettings. Samantha & Liam were great & I was delighted about how quick & efficient the whole process was.
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