Romans Estate Agents & Letting Agents in Sandhurst
Romans Estate Agents & Lettings Agents in Sandhurst is a leading local firm established in 1989, dedicated to providing exceptional property services across Sandhurst and the surrounding areas. With a reputation built on trust and expertise, Romans specializes in property sales, lettings, and management, ensuring a seamless experience for both buyers and sellers. The team's deep local knowledge allows them to match clients with their perfect home or investment opportunity, whether it be a charming terraced house or a large property with extensive land.
Beyond traditional sales and lettings, Romans offers a comprehensive suite of services including mortgage advice, conveyancing, and auction services. They are particularly proud to be carbon neutral, having achieved this sustainability goal eight years ahead of schedule, reflecting their commitment to environmental responsibility. With a customer rating of 4.6/5 from over 100 reviews, the Sandhurst branch, led by Sales Manager Joe Douglas and Senior Lettings Manager Charlotte Kelly, is known for its friendly, supportive, and professional approach. Visit their office at 76 Yorktown Road to discover how Romans can help you achieve the best price and service for your property needs.
Opening hours
- sunday: (closed)
- monday: 8:45-18h
- tuesday: 8:45-18h
- wednesday: 8:45-18h
- thursday: 8:45-18h
- friday: 8:45-17:30
- saturday: 9h-13h
Photos of Romans Estate Agents & Letting Agents in Sandhurst
Our comment from ImmoNetwork about Romans Estate Agents & Letting Agents in Sandhurst:
Expert Local Knowledge and Valuation
Established in 1989, Romans Estate Agents & Letting Agents in Sandhurst has built a reputation as a trusted local partner for property transactions. The team leverages deep knowledge of the Sandhurst area, renowned for its proximity to the Royal Military Academy and its appeal to families, to provide accurate sales and rental valuations. By combining this local expertise with current market trends and data, they ensure clients achieve the right price for their homes across Berkshire and surrounding counties.
Dedicated Personal Service
Customers consistently highlight the exceptional personal touch provided by the Sandhurst team, frequently praising agents such as Joe, Lewis, Emma, Josh, and Catherine. Reviews describe the staff as friendly, approachable, and genuinely caring, often noting that they make the stressful process of buying or selling a home feel manageable. The team is commended for their positivity, flexibility, and willingness to go above and beyond, including providing support to clients with specific needs or complex situations.
Seamless Sales Progression
A standout feature of the agency is its robust sales progression and move management service. Specialists like Catherine and Laura are frequently mentioned for their tireless efforts in coordinating between solicitors, buyers, and sellers. Clients appreciate the regular updates and proactive communication, which helps navigate complex chains and keep transactions on track. This dedicated support ensures that even when challenges arise, the team works diligently to resolve them and keep the move moving forward.
Comprehensive Property Solutions
Beyond standard buying and selling, Romans offers a wide range of services including letting and management, mortgage advice, conveyancing, and auction services. Whether helping first-time buyers find their dream home or assisting landlords in the lucrative buy-to-let market, the agency provides a one-stop solution. The consistent high ratings and repeated use by loyal customers underscore their commitment to delivering a professional, transparent, and efficient experience from initial valuation to post-completion support.
Romans Estate Agents & Letting Agents in Sandhurst: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 105 reviews
Fantastic experience: AMAZING - Joe, Lewis and Emma have been amazing. Very friendly and made the experience personal. Incredibly helpful and keeping me updated every step of the way. I will definitely only use Romans in future. Thank you
Fantastic experience: Special shoutout to Lewis and Emma who helped support us through our whole first time buying process, both such lovely people and always willing to help and answer all the questions we had as first time buyers! When we come to sell I would definitely trust these two again to find the next perfect owners of our home.
Hi Ellie Gilmour,
Thank you for taking the time to review your recent experience with our Romans Estate Agents Sandhurst branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
Fantastic experience: Bought a house through Romans and despite the many obstacles we faced, Romans were always so helpful and supportive in our move. Big shout out to Emma and the team who worked tirelessly to help complete our purchase.
Hi Jordan Goodall,
Thank you for taking the time to review your recent experience with our Romans Estate Agents Sandhurst branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
Fantastic experience: Emma, Lewis and Joe are a credit to Romans. The team take the time to work with you through what is a a very stressful journey. They are flexible, approachable and friendly. Thank you for a fantastic customer experience!
Fantastic experience: Very professional and friendly agents. Always kept up us to date with progress of the sale, especially in the last moments when they went above and beyond. Joe, Emma and Lewis are lovely people and although this is likely our last move we would not hesitate to use their services again. STEVE AND ANITA
Fantastic experience: The process was very efficient and professional. Thanks to Joe and the rest of the team at sandhurst.
Fantastic experience: Great service from the team at Romans Sandhurst, special mention to Catherine for all her support in helping us over the finish line! Thanks a mil Catherine!! X
Fantastic experience: We recently sold our house through Romans and couldn’t be happier with the service we received. From the initial valuation through to completion, the team at Romans were professional, proactive, and incredibly supportive throughout the entire process. Communication was excellent, with regular updates and prompt responses whenever we had questions. Their knowledge of the local market, attention to detail, and dedication to achieving the best outcome gave us confidence from day one. They worked hard to keep the sale progressing smoothly and made what can often be a stressful experience feel much more manageable. We would highly recommend Romans to anyone looking to sell their property. Thank you to the whole team for delivering such a fantastic service from start to finish.
Dear James Vass, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: We have worked with Romans Sandhurst for the past three years, and I genuinely cannot recommend them highly enough. During that time, they have helped us sell the same property on three separate occasions as circumstances changed and transactions fell through for reasons outside anyone's control. Buying and selling a home can be a stressful and emotional process, but the team at Romans have been fantastic throughout. They have always been transparent, honest, responsive, and incredibly accommodating. Communication has been excellent, and they have consistently kept us informed and supported at every stage of the journey. What stands out most is their professionalism and commitment to their clients. They took the time to understand our situation, provided sound advice, and worked tirelessly to find the right buyers while managing the process from start to finish. Having worked with Romans over several years, I can confidently say they are the best estate agent in the local area. Their knowledge, customer service, and dedication set them apart from many of the other agents out there. A huge thank you to the entire team for all your hard work, patience, and support. I would not hesitate to recommend Romans Sandhurst to anyone looking to buy or sell a home.
Dear Amarinder Singh, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: I instructed Joe and his team at Romans Sandhurst to sell my property. They were professional and prompt with feedback throughout. The sales progression service was also very helpful at keeping me updated with developments.
Dear Sabrina Khan
We greatly appreciate your 5-star review and the time you took to share your experience with Joe and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Joe , Lewis and Emma from Sandhurst took over the sale after we changed Agents. From the get go the team were tireless in their attitude, positivity and proactivity. Even when the going was tough the team stayed at it. It wasn't a particularly straight forward sale, a couple of time wasters did not help, morale was low but, Joe and the team were always positive. Weekly visits and updates made the team feel like family. When exchange was in jeapordy due to a truly awful solicitor Joe and the team became like the United Nations, pulling it all together. We will surely miss them, because they were all over this sale like wet on water!
Dear Russ Parker, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: We had a great experience with Romans, would definitely recommend. Both Emma & Joe were amazing throughout. As first-time buyers, the team were very friendly, helpful and accommodating - which made the process smooth.
Dear G&t Di-Lullo
We greatly appreciate your 5-star review and the time you took to share your experience with Emma and Joe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: We sold our house through Romans Sandhurst and couldn’t have asked for a better experience. Joe and Emma were absolutely fantastic throughout the entire process. They were always helpful, responsive, and willing to go the extra mile - nothing was ever too much trouble. Lewis was also fantastic when showing us properties through Romans; he was friendly, knowledgeable, and made the viewing process enjoyable. The whole team provided excellent service, and we would highly recommend them to anyone looking to buy or sell a property. Thank you all!!
Dear S N, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Emma and Joe. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: Joe and Lewis have been excellent from start to finish. Honestly couldn’t recommend them enough. They genuinely cared about selling our home and made it happen. Thanks both.
Dear Mike K
We greatly appreciate your 5-star review and the time you took to share your experience with Lewis and Joe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: I had an excellent experience with this estate agent. They were professional, responsive, and made the whole process smooth and stress-free. Highly recommended!
Dear Mohan Thapa, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: Would definitely recommend Romans to sell your home. The whole team have been wonderful. Joe, Emily and Lewis x
Dear Tracey Donati, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: Romans were great throughout what turned out to be a very lengthy conveyancing process! Thank you all you were the best!
Dear Manju Sharma
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Negative experience: I had a very frustrating experience with Romans Sandhurst. I signed a 6-month exclusivity contract, trusting the branch based on prior loyalty, but viewings were poorly vetted, feedback was vague and unhelpful, and communication was slow and inconsistent. When I tried to exit the contract six weeks early to work with another agent, Joe Douglas refused, which ultimately caused me to lose the property I intended to buy. After raising a complaint, communication improved slightly, and Lewis was professional, helpful, and responsive, but overall the branch felt more focused on the number of properties on their portfolio than actually selling homes. Transparency, proper buyer vetting, and honest communication were lacking throughout, making the process unnecessarily stressful. I strongly advise anyone considering Romans Sandhurst to research the branch carefully before signing a contract.
Dear Sonia,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
Fantastic experience: Although chain took bit long to finalize (beyond estate's control), Romans always provided me a clear communication, immediate responses and active support on each step. Thanks!
Dear Berkay Ertan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: By far the stand out Romans branch in the area, if the guys at Romans Sandhurst branch say they will do something then they do it! A special shout out to Lewis who always went above and beyond. 5 star for this branch
Dear Lee Sadler
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: We just bought a property through Romans Sandhurst and received excellent service from Joe and Lewis!
Hi, Ash Stott! Thanks for the great review!
All the best, Customer Relations Team
Fantastic experience: I have recently bought a house through Romans Sandhurst and they have been amazing through the whole process and even after completion! Joe, Josh and Lewis were great while I was looking for a property, showing me round with so much knowledge and letting me know of properties before they hit the market. Catherine was great at progressing the sale as well, keeping us updated through the process and giving us all the information we could ask for. Overall a great experience and made the stressful buying process a lot easier :)
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: The guys (in particular Joe) at Romans Sandhurst made the house buying process so seamless and as stress free as possible for us. Great service throughout, thanks guys
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: We were very happy with Romans at Sandhurst, Berkshire, they were very professional and helpful when it came to selling my parents house. Many thanks to Josh and All the staff, not forgetting Catherine (the Move Manager). Best wishes from Brian and Susan
Dear Alison Jordan
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Polite and friendly service. All questions answered promptly.
Dear Maggie Briggs
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: We’ve just purchased a house through Romans Sandhurst, and as someone who works within the property industry myself, I was genuinely impressed by the level of service provided. Joe and the wider sales team were outstanding from start to finish. Their communication was clear and consistent, the process moved quickly, and every step was handled with integrity and attention to detail. If you’re looking for an estate agent who truly delivers on their promises, I wouldn’t hesitate to recommend Romans Sandhurst. A huge thank you again to Joe for all your hard work in making this happen for us!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: Great insight and advice provided by Josh Harkins. Really helped us to decide on how best to proceed.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: I’ve had a great experience with Romans — professional, responsive, and genuinely helpful from start to finish. Josh made the whole process smooth and stress-free, whether it was arranging viewings, answering questions, or guiding me through the paperwork. His communication was clear and timely throughout, and I always felt well-supported. Would definitely recommend them to anyone looking for a reliable and efficient estate agent.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: Highly recommend!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: I recently bought a house through this agency and had the absolute pleasure of working with Josh. From start to finish, he was nothing short of amazing. Professional, knowledgeable, and incredibly responsive—he made what could have been a stressful process feel smooth and manageable. Josh was always on hand to answer questions, offer honest advice, and guide me through every step with clarity and confidence. His friendly, approachable manner combined with his clear expertise made all the difference. I always felt like he had my best interests at heart. I couldn’t recommend Josh (and the team) more highly. If you’re looking to buy or sell, you’ll be in great hands.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: We worked with Romans to sell our first home, and the entire process was seamless. Everything was straightforward and stress-free. We wouldn’t hesitate to use their services again. A* service all the way!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Negative experience: *from a buyer’s perspective Really poor form from Roman’s I’m afraid. As a buyer, was essentially told that if we didn’t agree to use their connected solicitor, that our offer would be looked unfavourably on, which I believe is illegal. As it turns out, what should have been a very quick transaction as we were chain free turned out to be a drawn out process due to the sellers solicitors (who were Roman’s recommended). I also had to chase constantly for any communication about an exchange/completion date. After exchanging and not hearing a thing about completion for several weeks, I called up on a Tuesday to be told we were completing on that Friday. No forewarning whatsoever and no asking us whether that was ok for us. Unsure if the staff just have to follow corporates awful rules/guidance or if they are incompetent. Either way, I certainly won’t be using them when we come to sell.
Dear Kevin & Chloe,
Thank you for your review, we take all forms of feedback very seriously and can appreciate that you are unhappy with the service provided.
On this occasion, the seller had multiple offers and there was very little to separate the interested parties. The seller expressed that he would like the buyers to use a solicitor that both we and his solicitors could communicate with, so we were just passing that information on. The delays in this sale were mainly in relation to the probate property our seller was purchasing in the Isle of Wight.
Regarding your comments around exchange/completion dates. There were just 11 days between exchange and completion. You, as the solicitor's client have to give authority to exchange contracts with a completion date set by yourself & the vendor. As agents we cannot dictate the completion date, so I disagree with the claim that you were unaware of the completion date. This process was just over 12 weeks from offer made to exchange. Which, at the time, was ahead of the national average conveyancing process. I can see from the notes that throughout that process, Catherine provided regular updates, including a detailed email, congratulating you on exchange and explaining the process of completion.
I'm sorry that the service provided was below your expectations and I wish you all the best.
Fantastic experience: Fabulous service from Romans Sandhurst, made the whole process as stress free as it could be. Highly recommend their services
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: We have to thank Romans in helping us dealing with a complex chain. In particular we can't thank Joe Douglas ( Branch Manager) enough for his active support & communication with this process. We strongly would recommend Romans & Joe Douglas.
Dear Julie Neems
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Hi My recent property purchase with Romans was a positive experience. From the initial consultation to the final completion, their team was professional, knowledgeable, and attentive to my needs. They provided a wide range of property options, supported me during negotiations, and ensured a smooth transaction. I would definitely recommend Romans for their expertise and dedication, and I’m grateful for their help in finding my new home. Thanks to Catherine, Lewis and Joe.
Dear Mohd Aamir
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Josh Harkins (Sandhurst) kindly gave me a lift to a viewing which was very helpful as I’m disabled. Lewis showed me and my son the flat for a second time, which was also helpful. They were polite, efficient and friendly, especially with my lack of tech and property knowledge. Definitely 5 stars.
Dear John Harris
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Professional and hardworking staff, would highly recommend!
Dear Stefan Knowles
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I was thinking of moving to the area for a potential job that ultimately ended up falling through. At the time I wanted to make some enquiries on what a house that would meet my needs would cost in the local area. Jo and Josh were both extremely helpful and put me at ease and were happy to talk me through the offerings in the area, as well as to give me advice on what mine might be worth where I live now based on similar houses in my area which went above and beyond! I wish every estate agents were as courteous and as well informed as Romans Sandhurst, I couldn’t recommend them more highly and if I do end up moving to the area in the future, using them will be a no-brainer. Keep up the fantastic work, very switched on and friendly team!
Dear Ross Harvey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Josh and the team Jo, Lewis and Catherine ( our assigned move manager)at Romans office in Sandhurst were fantastic. We were kept up to date throughout the process. They made our sale and move easy. Highly recommend to anyone thinking of moving. Phil & Paula Milsom
Dear Phil Milsom
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: We recently had the absolute pleasure of working with Romans Estate Agents & Letting Agents, and I can confidently say that they exceeded every expectation we had. From start to finish, the entire team was nothing short of exceptional. A special mention has to go to Josh, the Assistant Manager, who was truly the essential component in securing our dream home. His dedication, professionalism, and unparalleled expertise were the driving forces behind the smooth process. Josh didn’t just help us through the usual steps of buying a home; he went above and beyond, taking the time to really understand what we were looking for and working tirelessly to make sure we got exactly that. Without his insight and persistence, we wouldn’t be living in the home we always dreamed of. His ability to navigate the market, provide honest advice, and negotiate on our behalf was simply outstanding. We were also incredibly impressed by Joe, the Branch Manager, who played a crucial role in the valuation and overall management of the sale. His wealth of knowledge and calm, steady approach ensured that everything moved forward as smoothly as possible. Joe’s experience was evident in every step, and his leadership truly shone through. In short, the team at Romans Estate Agents & Letting Agents worked like a well-oiled machine, each member bringing their own set of strengths to the table. But I have to say, Josh was truly the star of the show for us, and we’ll forever be grateful for his hard work in helping us secure our new home. If you’re looking for a dedicated, professional, and caring team to help you buy or sell a home, I couldn’t recommend Romans Estate Agents & Letting Agents more highly.
Dear Harry Hanks
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Very helpful, dedicated and professional branch with great staff, Josh was insightful and clear with communication. Thank you to Catherine, Lewis & Joe too!
Dear Freddie Allen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Highly recommend. Very smooth process from start to finish. Kept me up to date with the sale of my property and purchase of my new property. Even with a complicated chain aspect they took all the stress away from me. Thank you Joe, Josh Lewis and Catherine!
Dear George Caine
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Negative experience: Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested in our bungalow, I decided to give them a chance, even lowering our asking price by £50K for a quick sale based on their assurances. Despite all the promises, not a single viewing was arranged. Communication was terrible, and it felt like they did nothing beyond just listing the property on Rightmove – something anyone can do for a fraction of the cost. Professionalism was lacking from the start; the agent took pictures using his phone, which were then used in the marketing. It felt like there was no effort on their part to actively market our property or follow up with potential buyers. If you’re considering Romans, be cautious. Ask for guarantees on the number of viewings they’ll arrange, or you’ll likely end up wasting your time as we did.
Dear Mr Sharma,
Thank you for your review, we take all forms of feedback very seriously and can appreciate that you are unhappy with the service provided.
We listed the property after you tried to sell with another agent for some months. When we were planning to put the property online, I explained that the property is very ambitiously priced, but if there is an agent out there that can source a buyer I believe it is us. The property was not reduced while on the market with us at any point, and no false promises were made regarding viewing numbers or interest levels. We sent across marketing material for your approval before we launched the property online, and during our short agreement we made contact throughout to inform you of our efforts to attract interest despite the lack of viewings.
If you would like to discuss this any further please do not hesitate to contact me directly, I wish you the best of luck with moving in the future.
Fantastic experience: I used Romans to sell my property in Sandhurst and could not be more pleased with the service and result. The team were professional from start to completion and kept me updated with each step including when the sales team passed over to the move team. I have used Romans twice now and each time I have received a 5 star service. Special thanks to Joe and Catherine.
Hi Amy Hall, Thank you for taking the time to review your recent experience with our Romans Estate Agents Sandhurst branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Services Team
Negative experience: I signed into a 3 month contract with Romans after being told they had 10 potential buyers with 1 cash buyer ready to view. I handed over the keys at the property with good expectations. 4 days later I was asked to drop the price by 25K from their original valuation as they hadn't seen the property. The property that I signed the contracts and handed over the key in. I explained I was very disappointed as they hadn't put up a for sale sign and with this small measure being missed I was very concerned of the lack of marketing being done in other areas before I dropped £25,000 off the valuation. After 4 weeks I was asked to drop the price by a FURTHER 25K after being advised their sales team couldn't get any interest. £50,000 in 4 weeks after they seen the property and valuing it. Over pricing it to get the listing and and smashing the original price to get the quick sale. In total Romans organised 2 viewings with no feedback over the 3 months of having the listing. I was advised on multiple occasion that our contract could not be broken, despite being giving an original valuation and promises of viewings. If you want false promises and an agents only selling technique is to drop the price, then use Romans. Lewis was the original contact who I signed in with. If he or Romans promises anything get it in writing as I have and I'll now be send it to the property ombudsman. I was also only getting up dates and replies to my emails every 3/4 days with a graph from Rightmove with click activity, proving they were not being proactive and didn't push the property and only relying on external leads. Please see below for a list of bad and lazy sales excuses.
Dear Mr P,
As Louise mentioned above, we truly appreciate all feedback and will take all the points you have mentioned on board. Our team only gave the advice on the marketing price after seeing the property for the first time, and this advice wasn't in order to expedite a quick sale for us, it was the right advice based on the feedback we had from buyers looking within that price range. It's never a nice conversation for us to have but we pledge to be honest with all of our clients, even if it means having difficult conversations. I notice the property has now gone live with another estate agent at the price that we advised, so I hope you manage to achieve a successful sale.
We wish you all the best with the sale and would still love the opportunity to help you in the future if there is ever anything you need.
Fantastic experience: Very professional from start to finish with lots of contacts which resulted in a quick sale
Dear Mark Wicks
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Thank you to Romans for assisting us in the purchase of our first home; communication was clear & the whole team were very helpful & friendly; particularly Lewis who is a credit to the branch.
Dear C Neal
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Negative experience: Should have been the easiest transaction possible , but no one is interested in getting things done quickly. Unnecessarily painful and expensive process. Everyone involved was average at best.
Dear Tony Sarin,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Fantastic experience: The team at Romans Sandhurst have been amazing for my flat sale. They kept in touch with me throughout and Catherine my move manager has been crucial in going between me and the solicitors to help push it along. Also to help with any questions along the way and explain what everything means. Catherine, Josh, Lewis , thank you for all your work.
Dear Jenny Norvill
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Fantastic team at Romans Sandhurst! Highly recommend! We have just exchanged on our dream home that was listed with Romans. From the first viewing with Lewis and then throughout the entire process of the sale, the communication, professionalism, helpful and friendly team have helped to make this moving experience as comfortable as possible. Catherine the move manager was wonderfully efficient, attentive and just a lovely human! So grateful to have had such a great team to help us through this process. Thank you Lewis, Josh, Joe and Catherine! Top ten!
Dear Charlie Baker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: We would highly recommend using Romans in Sandhurst. Lewis has been amazing throughout our property search and purchase. Thank you so much for all your help.
Dear Charlie Alden
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: We are so glad we sold our house through Romans. We were sold on a genuinely honest pitch from Josh. The team got our house on the market very quickly and we accepted an offer within 4 days! What followed was a terrible experiance with everyone else in a housing chain but Catherine and Romans were superb and chasing solicitors and other agents for updates no one else offered this role and it made a very stressful situation a lot easier. Their housing portfolio speaks for itself and its no wonder theyve sold the most houses in the area. I would highly recommend selling your home through Romans Sandhurst.
Dear Matt Turner
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: So pleased with our experience using Romans Sandhurst. Myself and my partner have just bought our first home, considering it was a probate property, we had worries it could take over 9 months to complete however we have picked up the keys in just 5 months! Lewis was so accommodating and friendly. Nothing was too much trouble. Catherine was also so helpful and the communication between seller and buyer was excellent. Highly recommend.
Dear Hollie Dickson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I recommend Romans Sandhurst without hesitation. Lewis was fantastic, he accommodated all of our viewings (often at short notice) and was always friendly and professional. Additionally, Catherine our move manager was great, she kept us fully informed regarding the move progress and chased our solicitor when needed. Fantastic service all round.
Dear Charlotte Reed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Negative experience: Were not always honest about what was really happening within the chain of sales.
Dear Clare Darbyshire,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Fantastic experience: The guys at Romans Sandhurst helped us enormously with the whole process of moving. Every time we popped into the office for advice they were all very helpful. A big thank you to Jo, Josh and Lewis
Dear Tracy Margery
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Recently purchased a property through Romans.The entire team in Sandhurst were very helpful in keeping us aware of the progress. Should be awarded 6 stars!
Dear Neeru Gosal
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Really great service from the initial call to Romans to sell our house up to the day we completed. Very professional throughout. Kept us regularly informed and did a fantastic job of promoting our house in Owlsmoor, so much so that we sold our property in 3 weeks which really surprised and delighted us . They really work as a team, so really no matter who you speak to in the office they know who you are and are up to speed on you property. Would highly recommend Romans
Dear Rona Langstaff
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I had a very good experience with Romans Estate Agent recently while selling my house. From the initial consultation to the final closing, their professionalism and expertise were truly commendable. They demonstrated an in-depth knowledge of the local market, guiding me through every step of the process with confidence and ease. What stood out most was their excellent communication. They kept me informed at every stage, promptly answering my questions and addressing any concerns. Their proactive approach and attention to detail were impressive, ensuring that my property was showcased in the best light possible. They utilised various marketing strategies effectively, attracting numerous potential buyers to view the house. They managed to secure a deal that exceeded my expectations, showcasing their dedication to getting the best possible outcome for their clients. The entire transaction was smooth and stress-free, thanks to their meticulous planning and organisation. Their professionalism, market knowledge, communication, and negotiation skills make them a top choice for anyone looking to sell their property. I am very grateful for their hard work and dedication, and I would not hesitate to work with them again in the future.
Dear Marcus Gibbons
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Good communication and definitley recieved experience of staff going above and beyond to meet our needs.
Dear Rachel Blackford
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: myself & my partner Angela are super happy with the service we received from start to finish. A special shout out to Catherine the move manager for her endless calming words & speedy updates 10 out of 10 all round :)
Dear Steve Armstrong
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Romans Sandurst branch have been so helpful over the 20 plus years we have been involved with them. First in buying then letting our house as we moved to Ireland and just recently selling. It has been a pleasure over this time to know our interests were always looked after in a fair and professional manner.
Dear Trevor Wood
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Positive experience: It was hard going with the sale of our property however, Josh was really helpful throughout and we can't thank him enough. Good job done! and we are so happy it has finally gone through.
Dear A1 Uk Drains Ltd
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I instructed Romans of Sandhurst to market my late mothers property. Josh dealt with every aspect and was so helpful and went above and beyond to help at this difficult time taking away all the hassle and stress. Thank you Josh for all your hard work.
Dear Michelle Davies
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: We had a positive experience dealing with Romans for our new house purchase. We primarily dealt with Lewis from start to finish and he was extremely thorough when it came to answering all sorts of queries we had, he always went away and came back with a detailed response leaving no stone unturned. It seemed as though no question was silly and nothing was too much trouble for him. Lewis has even been great at providing after care post purchase, again answering any queries along the way. Thanks Lewis for all your help!
Dear Flying Squad
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Negative experience: Purchasing a house advertised by Roman's Sandhurst. As many estate agents now offer viewing days, I was disappointed to hear that the house my partner and I was interested in purchasing the viewing day was fully booked. With this and in short, we approached the sellers ourselves, arrange a private viewing and became the successful new homeowners. Our move manager, Catherine McNicholas, contacted us once. Her first and only email was of great use, it broke down the steps we needed from beginning to completion and what we could expect. Within the email Catherine said: "The first couple of weeks can feel a little quiet from us" - I didn't hear from her at all after this email. We managed to organise all elements without continuously updating her. Lewis Woodman-Allan, was supposed to be overseeing our case and was of no use. He forgot to tell the sellers that our mortgage survey was being carried out on the property which resulted in this being moved back by 2 weeks. He said he would chase our mortgage lender for the survey to be pushed forward due to his fault - he failed to do this and even though I called on two occasions to check on his progress, he failed to answer the phone and coincidentally called back once the survey had taken place. In addition, he failed to understand or communicate the collection of the keys on completion (we collected them from the sellers ourselves). Thankfully my partner and I had direct communication with the sellers from the beginning due to our desire to purchase the home (we did not know the owners prior to this). Therefore, at each point where Romans failed, we spoke directly to the sellers. I would not recommend Romans Sandhurst and will definitely not sell with them when the time comes.
Dear Itschanny,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Fantastic experience: Excellent communication skills
Dear Sadaf
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Fantastic experience: All of the team have been incredible and hard working to sell our house quickly. Would like to thank Tom especially for being so helpful and professional through the whole process, making it so easy for us. And thank you to Matthew and Max also for all your help along the way. We couldn’t be happier with Romans’ services from start to finish. You have all helped make the process stress free and been a delight to deal with.
Dear Tia Bell-ross, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Fantastic experience: Can’t rate Tom and his team high enough. They did all they said they would do and did it very well. We would have no reservations in recommending Romans Sandhurst to anyone who wishes to sell their property.
Dear Gerard Mcdonald, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Sandhurst. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
Fantastic experience: Excellent service provided by Tom and the team In relation to our recent property purchase. Very informative, punctual and overall professionalism. We thank you for all of the support and hard work that was put in to meet pre-Christmas deadlines. Special mention to Matt and the numerous calls :)
Hi Gagandeep Toor, Thank you for taking the time to review your recent experience with our Romans Estate Agents Sandhurst branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
Positive experience: My friend has just sold her through them, fast, professional service.
Hello Sue B Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
Fantastic experience: Tom Austin at Romans provided discrete but efficient service for both the sale and purchase of my my recent move. He understood my brief and how I wanted to work and quietly went about his business making sure everything went great. Will no doubts about using him again.
Hi Tim Brown, Thank you for the great review of our Romans Estate Agents Sandhurst team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
Fantastic experience: Very helpful, thank you.
Hi Janette Gosling, Thank you for the great review of our Romans Estate Agents Sandhurst team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
Fantastic experience: Fantastic team that resolved a last minute complex sale for me. From the moment we put or house on the market to the sale going through they were so professional, helpful and friendly. They really went out of their way to sort a number of things for me. Would highly recommend to anyone wishing to buy or sell
Fantastic experience: Very efficient and pleasant service. Sometimes things don't go to plan as you would like them to and certain delays occur, so its always nice to speak with people on the other end who are understanding throughout the whole house process. A big thank you to Reece Watmore for being so helpful and friendly. Your friendly advise and approach made my decision in choosing my home alot easier. I will definitely be going through Romans again. Thank you again.
Fantastic experience: Very good service by all the team at the Sandhurst office Especially Thomas Bowman who had to put up with me keep popping in and asking question after question about forms to fill in as this was my time selling. He was very helpful as well in helping me uploading forms as I am a bit of a dinosaur when it comes to the internet. He was always willing to help ,listen and act on my concerns. First class service from all the team . Thank you very much
Fantastic experience: Our third move using Romans over the past 10 years and as usual we received a fantastic service. Thank you to the team at Sandhurst office . This sale wasn’t the easiest of transactions but you went the extra mile to make it all happen for us. Good job ! Keep up the hard work! !
Fantastic experience: Very impressed with Tom and his team. All of the agents came to our property to familiarise themselves with the house, which really helped when showing viewers around. They were knowledgable of the current market and answered all of our questions promptly. Tom sold our house within 6 weeks of it going on the market and negotiated us a good price for our property in the current market. Would highly recommend Romans.
Fantastic experience: I have used both Romans and Prospects Estate Agents in Sandhurst and for me it's Romans all the way. The whole team are super efficient, informative, professional, easy to talk to and nothing is too much. They achieved a quick sale and everything went smoothly. Thank you. I advise anyone who needs a' estate agent in Sandhurst to look no further. David Sygrove.
Negative experience: Bad experience with big name Romans, more than 50% of viewing were cancelled some of them were on the day at the time of viewing. Romans staff did not have a clue the price of the property on the market and was asked, how much is it on the market ? In front of the buyers. Big names disappointing action was sale board by my property one day ahead of ending the contract, by surprise!!!!!! which we never wanted and agreed on contract. When contacted the branch their response was like "We don't know" who put it. Had to contact head office to remove ASAP and it took them 3 days where as its only 5 min drive!!!!!! Would not recommend to anyone with such a bad experience.
Fantastic experience: Tom has been fantastic in our epic 3 year search for the right home. Finally, thanks to his commitment and diligence we are in our new family home right where we wanted to be.
Fantastic experience: Luke and his team cannot be faulted at Romans in Sandhurst. They have the customer's best interest at heart and will do everything they can to please all clients. They are very personable and flexible to work around you. Customer service is next to none and I'd highly recommend Romans to anyone looking to buy or sell a property!
Fantastic experience: Luke, has been absolutely brilliant in helping us with our house hunt. He is very experienced and gave us some really good advice too. Definitely recommend giving him a call if your looking for a super agent.
Fantastic experience: Luke and his team went above and beyond to help me with a series of issues that arose from selling my property. They sold me my first house in Sandhurst and sold my second house too. Very pleased with the service from a long time loyal customer. x
Julie thank you for your feedback and thank you for your continued loyalty in using Luke and the Romans of Sandhurs team to sell your home. Luke and his team pride themselves on offering a first class service to all buyers and sellers they deal with hence why local people like yourself keep coming back to use Romans of Sandhurst due to the great service we offer. We look forward to helping you again in the future. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: This is my second sale with Romans Sandhurst and its my second great experience. Chris Klee and the team have been fantastic and professional throughout what is usually a very stressful time for anyone. They have also been extremely efficient - Chris had lined up the first viewing of my house before the ink had dried on the contract! He had sold the house four days after going on the market. They know their customers, they know their market, they know the area and they know the business. I would not hesitate to use Romans next time we move. I knew the cost was higher than some 'purple' options, but having witnessed the performance of 'purple' when we were buying.....I wouldn't ever consider that as a sensible option. You get what you pay for...... 6 stars and a massive 'thank you'!
Neil thank you for your kind words and feedback regarding your recent dealings with Chris and the Romans Sandhurst team who I am delighted to hear we met your expectations on the recent sale of your home. Best wishes in your new home and we look to helping you again in the future. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: We were initially hesitant about instructing a traditional agency to sell our property as the draw of lower-cost 'internet-only' services seemed to make sense. We then met with Luke from the Sandhurst branch, whose expert knowledge of the industry, local area and advice in general was second to none, it was a clear choice. Everyone from Romans that we came into contact with during the 7 days the house was on the market were professional and courteous, reinforcing our decision to put the property on the market with Romans. Needless to say, 11 viewings in 7 days was very impressive, and more than we'd have been able to manage if conducting the viewings ourselves. The whole process from initial meeting to exchange was as smooth as it could have been, with Laura from the sales progression team keeping us up to date every step of the way. A great job done by all at Romans.
Thank you for your kind words and feedback regarding your recent dealings with Luke and the Romans of Sandhurst office. I'm delighted to hear choosing the "Traditional" sale of your home via an Estate Agent proved to be the right decision. Even though you paid more for using Romans of Sandhurst services I'm very confident we have justified why using our services paid for you in the long-term. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: We recently sold our house with Romans of Sandhurst and I would just like to place on record how delighted we were with the very efficient and friendly team of Luke the Manager and Jonathan senior sales negoiator. The whole process became somewhat protracted due to a very complex lease on the apartment which we purchased but throughout the whole period the help and assistance that was made so ready available was most impressive and together with their moving manager Kerris Head they achieved a most satisfactory result and we are now looking forward to moving into our apartment, The purchase of our apartment was conducted with a good deal of skill and patience from Matt, Will and the team at Romans of Crowthorne. We are most grateful to them all and thank them all most sincerely.
Thank you for your kind words and feedback regarding your recent dealings with Luke and the Romans Sandhurst team who have recently sold your home. I have also passed on your kind words to Kerris & Matthew at our Crowthorne office. I hope you are enjoying your new flat and once again thank you for putting your faith in Romans of Sandhurst to sell your home. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: Viewed a few properties with romans and can't recommend them enough!! Outstanding service
Thank for your kind words and feedback regarding your recent dealings with Romans of Sandhurst. May I wish you the best of luck in your search for a new home. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: I just wanted to feedback what a great help Tom (Romans, Sandhurst) was on showing us around a property in Sandhurst. Where we saw problems, Tom was creative and found us solutions. Tom certainly helped put our minds at rest and ultimately gave us the assurance we required to place an offer. To re-enforce this experience the Sandhurst office Manager, Luke, was equally helpful on other properties we have viewed in the area. Customer sevice is clearly high on the agenda at this branch and it is refreshing to see. Thanks Alec
Alec thank you for your positive feedback regarding your recent dealings with Tom & Luke at the Romans Sandhurst office. The Romans Sandhurst team all take great pride in the service they offer to all buyers and sellers that they deal with. I have passed on your comments to Tom & Luke. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: Having recently marketed my property through Romans of Sandhurst and purchased a property through them, I have had my faith restored in their service and professionalism. The new Manager, Luke, has led the team to its strength. Building strong customer relations and ensuring that they meet a high service level. I was kept up to date during the whole move procedure and in close contact with Luke throughout. This made for a smooth transition and a far less stressful experience than it could have been. I was very pleased with the end result and service given by Romans.
Kelly thank you for your kind words regarding your recent purchase and dealings with Luke and the Romans Sandhurst office who pride themselves on offering a first class service to all buyers and sellers they deal with. Luke and the sales team look forward to help you again in the future. Louis d'Espagnac, Residential Sales Director.
Fantastic experience: The sales team working in the sandhurst branch are truly amazing people! They helped us sell our house within a couple of weeks, which also helped us move into our dream home. When we had our valuation meeting, Chris Klee was well prepared, very informative, friendly & not pushy at all - this made it a great experience from day one. After choosing to sell our home with Romans, we met the rest of the sales team who were all equally as helpful & friendly. Whenever we had a question, the phone would always be answered or they called us back when they said they would. Jonathan Hill kept us well informed on the progress of our house viewings, providing quick & honest feedback (which was vital). The team went above & beyond for us on many occasions, but the main scenario that stood out was on our completion date, we were advised by our solicitors that our move would not happen due to issues with the chain (awful news to receive when you've packed up your entire house & personal belongings). We spoke to Laura Rohan, who as usual, got to work straight away getting to the bottom of the issue. She was amazing throughout the entire process but really supported us during this stressful time. After explaining this same situation to Luke Strzadala, within 5 minutes he had called us back, worked some magic & turned the situation around for us so we were able to move in!! We could not believe our luck & we never doubted the decision we had made to sell with Romans - I cannot recommend or praise them enough!
Thank you for your kind words and feedback relating to your dealings with Romans of Sandhurst. I will pass your feedback onto Luke and the rest of the Romans Sandhurst sales team. Once again thank you for putting your faith in Romans of Sandhurst to sell you home. We look forward to helping you, your family and friends on any moving matter in the future. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: Having recently sold my house with the guys in Sandhurst - Luke, Chris & the team were a delight to deal with and exceeded my expectations. Wouldn't hesitate to recommend them!
Thank you for your kind words and feedback relating to your dealings Luke and Chris at Romans of Sandhurst. I've will pass your feedback onto the team. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: Great service from all branch staff and in particular from Thomas Bowman and move manager Charlotte McVea who offered a great deal of knowledge, assistance and support throughout a particularly stressful purchase! Highly recommended.
Thank you for your kind words and feedback relating to your dealings with Thomas Bowman and Charlotte McVea of Romans in Sandhurst.. Once again thank you for buying through Romans of Sandhurst. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: Just want to say that Chris, Jonathan and Tom have been amazing with regards the sale of our property and gave us really sound advice that enabled us to get a relaistic asking price offer and secure our move. Thanks to you all for your professionalism, effective communication and nothing is too much trouble for them. I was very reluctant to deal with estate agents but have been very pleasantly surprised. Highly recommend
Thank you for your kind words and feedback relating to your dealings with the sales team at Romans in Sandhurst.. I've passed your feedback onto Chris, Jonathan and Tom who all take pride in offering a first class service to all buyers and sellers they deal with in Sandhurst. Best wishes Louis d'Espagnac, Residential Sales Director.
Fantastic experience: We had an aborted sale last year (no fault of Romans or ourselves). Very stressful time but James, Luke, Jonathan and Charlotte were brilliant. They have all guided us through to a completion after two viewings. Cannot praise them all enough and would definitely recommend this very professional team. Well done and keep up the good work.
Fantastic experience: I sold my flat in Sandhurst through Romans at the end of March 2016. and moved to North Wales. Buying the Welsh property proved a long and rocky road, and I tilted at two previous properties before succeeding in buying this one. The first was lost when I withdrew from the market due to illness, and the second due to a boundary problem with which I struggled for 6 months before giving up. I also lost one of my own buyers, who withdrew without explanation. Throughout, Romans under their manager James Linder were patient, sympathetic and helpful, not to mention extremely efficient in marketing and selling the property. After each hiccup, they had the property back on the market in no time, and sold for a good price. They even helped me with all the tedious paperwork associated with buying and selling, as I have a hand problem which makes writing by hand a bit of a problem.Top marks from me!
Fantastic experience: Best estate agent in Sandhurst! We had previously listed our property with another 'leading' estate agent in Sandhurst and were disappointing in both the service and poor number of viewings we received. Romans on the other hand was a completely different story. From the first time we met Luke, the brand manager, we received great service and communication throughout. They advised us well without ever pushing us in a direction or towards anyones agenda but our own. We have now secured a sale of 99.5% of our asking price and are really happy!
Fantastic experience: We used the full suite of Romans services; mortgages, conveyancing partners and of course finding us a house. By getting to know us Romans identified the right property for our family and then set about the difficult task of putting and holding the chain together. The Romans move coordinator was fantastic, she cajoled, complemented and worked miracles to get us into our house through a very traumatic move which seemed perpetually about to collapse through events outside of our and Romans control. We are now in our new house, paint spread on walls, garden pruned courtesy of a very professional outfit. House buying is to a certain degree about luck, luck of finding the right house and luck that you can sell your own in the right time, Romans made the whole process ultimately very successful for us and took a huge chunk of luck and guest work out of it. They will be my first point of call for any subsequent move.
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