Charlton Grace Estate Agents

Fantastic experience: Recently completed a house purchase through Charlton Grace. Lee was helpful and easy to communicate with. I would definitely recommend.

Fantastic experience: A top class independent estate agency. We have used them for two separate moves and both times we have received a fabulous, professional service. Lee and his team are excellent, highly recommend.

Fantastic experience: Excellent and friendly service from initial enquiry through to sale. Proactive where needed and personal and professional throughout. Would recommend highly.

Fantastic experience: Lee Grace provided a very professional, friendly and honest service from start to finish. His valuation was bang on the mark (not over or under valued), which led to an offer being placed, and accepted, within 7 days of our house going on the market. Fees were competitive and the whole process was smooth throughout. I would certainly do business with Charlton Grace again. Highly recommended. Andy Meacham

Fantastic experience: I have used Lee for the sale of two properties, and on both occasions he has gone above and beyond. His communication has been excellent throughout, he is proactive, professional, and genuinely invested in achieving the best outcome. Both sales were handled smoothly from start to finish, and I always felt fully informed and supported at every stage of the process. I couldn’t recommend Lee and the team at CG more highly and would not hesitate to use them again in the future.

Fantastic experience: We recently purchased our first home in Hartley Wintney and couldn't be more grateful to the team at Charlton Grace Estate Agents. Lee was fantastic from start to finish from our first viewing and throughout the remaining process, he was friendly, professional and always happy to answer questions or chase when called upon. We would happily use and recommend Charlton Grace again.

Fantastic experience: We can't thank Lee and the team enough. He took time to understand our property and the best way to market it. Unlike typical agents, it wasnt about competing on list price. Simply, he was able to advise on any changes we needed to make and focused on the highlights, securing multiple viewings. Lee made us feel he took our sale personally and was available all the way through the process. Cannot rate Charlton Grace high enough, wouldn't use anyone else.

Fantastic experience: Lee, honestly, what can we say? If it were possible to give a 10-star review, we absolutely would! From start to finish, Lee has been nothing short of exceptional. He is honest, hardworking, and genuinely invested in making the whole process as smooth as possible. Even when a few bits of paperwork became a little confusing towards the end, Lee was on top of everything – managing the details, keeping us updated, and making sure every part of the chain stayed on track. His professionalism and dedication made such a difference to our experience. Although Lee was the agent we bought through rather than sold with, we still felt we had to leave this review. If we ever move again (hopefully not for a very long time!), we would choose Charlton Grace without a second thought. We’ll be recommending them, and especially Lee – to all our friends and family. Thank you so much, Lee. Enjoy a very well-deserved Christmas break with your family! All the best, Lauren and Adam

Fantastic experience: Thank you Lee and team! Charlton Grace are excellent and quite honestly, a breath of fresh air these days when things can be non transparent and confusing for house buyers. From the first meeting with Lee until the final days running up to completion everything was handled with clarity, speed, understanding, professionalism, quick responsiveness and kindness. I could not have wished for better and I thank all at Charlton Grace Estate Agents.

Fantastic experience: Lee Grace recently sold a house for us in Hartley Wintney and we could not recommend his services more highly. We initially entrusted the sale to a large estate agent covering London and the south-east based on a convincing pitch from the branch manager but were very disappointed with the poor quality of the team conducting the viewings. After 6 months, multiple viewings and not a single offer we handed the sale over to Lee and we quickly had 2 credible offers, one of which we accepted. We put the difference down to the fact that it is Lee himself who values the house, who knows the house, the area and potential buyers and who conducts the viewings. It is also Lee who personally and energetically follows up on the offer, dealing with the buyer, the surveyor and chasing other estate agents and solicitors to drive the process though to exchange of contracts. Lee was a pleasure to deal with - responsive, personable and experienced. In summary, if you are looking to sell or buy in Hartley Wintney you could not do better than Charlton Grace.

Fantastic experience: Katie and the team were fantastic and really helped us sell our home so quickly. They kept us updated throughout and made the whole process stress-free. I’d highly recommend them to anyone looking to sell their property!

Fantastic experience: All we say is WOW. Lee went above and beyond to make our purchase happen against many hurdles. He was proactive in chasing the whole chain and taking the lead. His communication was amazing, reassuring and informative. He was fast and really cared about us as buyers. Would highly recommend him to anyone. Thank you.

Fantastic experience: We are so incredibly grateful to Lee at Charlton Grace for getting our home on the market and sold so quickly when another house came on the market in the village that we really wanted to buy. Lee has been very professional, always contactable and a pleasure to deal with throughout the whole process and I wouldn’t hesitate to recommend him.

Fantastic experience: I can honestly say that without Lee Grace this sale and purchase would almost certainly not have happened. He did his own job superbly, plus the jobs others should have been doing. I would not use anyone else. Cannot recommend Charlton Grace highly enough

Fantastic experience: Lee and the team are great. A pleasure to deal with.

Fantastic experience: I highly recommend Charlton Grace Estate Agents. Lee Grace in particular! He provided regular communication and guidance throughout the process. He also managed to navigate a complex property chain and got it done.

Fantastic experience: I cannot sing the praises of Lee and the Charlton Grace team loud enough. This is the second transaction Lee has handled for us: and this second time round, we searched the property market for many, many months waiting for our perfect house to become available. In these months of research, we really noticed the activity across our area (Hartley Wintney) with the other estate agencies listing homes for vastly inflated sums of money - and we would watch them inevitably not sell and eventually come down in price significantly. Not a position you want to be in as a buyer. With Lee, we sold our home within two days, and again within two days as we lost our original buyer due to the chain taking so long to move forward. And indeed: in those difficult situations which are all too common, Lee genuinely came to our rescue and made a painful process all the more bearable. He is honest and trustworthy and just generally a lovely person to partner with. Thank you so much Lee - would give ten stars if we could!

Fantastic experience: This is our second time using Charlton Grace, and Lee was the reason we went back and entrusted him with the sale of our home. An absolute professional, with extensive local knowledge and contacts (his work speaks for itself - his listings are always the quickest to be sold in the area) Lee is courteous, friendly and reliable. He filters only the necessary information to you to make your experience as stress-free as possible. Incredibly hard working and diligent - there is a reason he is so highly regarded in the community and with other agents. I can’t recommend him and Charlton Grace enough - thank you for everything!

Fantastic experience: I can’t thank Lee and team enough for their help with our recent house sale and purchase and would highly recommend them.

Fantastic experience: Lee was very personable and definitely went the extra mile. We were particularly grateful that he always responded quickly when we needed to speak to him. We’ve moved a few times and have found it to be a stressful process, but working with Lee and the team at Charlton Grace made it pain-free and as smooth as it could be.

Fantastic experience: Great service for both sake and purchase. Lee found us our perfect home. He also worked hard to make sure the whole process was ver smooth

Fantastic experience: Top Agents.....Very keen and followed up every enquiry and question diligently to bring our sale to a most satisfactory conclusion. Cannot thank Lee G enough !

Fantastic experience: A professional and friendly experience from the whole Charlton Grace team. Lee dealt with our purchase and was great throughout the entire process. Proactive when dealing with solicitors and any issues that happened along the way. We would look to use Charlton Grace in the future, and would recommend to anyone looking to buy or sell their home.

Fantastic experience: Charlton Grace have been incredible in facilitating my house purchase. Lee Grace was always on hand to answer any questions and make the process very streamline and efficient. Definitely recommend.

Fantastic experience: Lee and team handled the sale of my dad's house (who was moving into a care home) expertly and in a very friendly manner. They understaood the sitaution we were in and communicated at all times and set out direction for us as sellers which was very sound advice. The sale went through very quickly and smoothly. We would highly recommend Charlton Grace for selling you home.

Fantastic experience: Best estate agent around! We used Lee a couple of years ago to sell our home and decided to use CG again when my elderly father needed to move recently. Lee was incredibly professional and did everything he could to make the process stress free for us all. He was always available to answer any questions and provided help when needed. I do not think we would have been able to go through with the sale/purchase without his help. Highly recommend.

Fantastic experience: We have had a great experience with Charlton Grace. We found Lee very easy to work with. He ensured we got the best price for our property and was clear and transparent throughout the whole process.

Fantastic experience: Lee was an outstanding estate agent. He guided us through the whole sale process from viewings to completion in a highly empathetic and proficient manner. Lee kept us informed throughout and was extremely helpful. I would not hesitate to recommend Charlton Grace.

Fantastic experience: Really easy process from start to finish, Lee has been extremely helpful throughout. Would highly recommend!

Fantastic experience: Regular communication, professional, guidance given throughout the process and nothing was too much trouble. Thank you

Fantastic experience: We were really pleased with the excellent service from Lee at Charlton Grace. He managed the sale of our property with ease and we received multiple offers following first viewings, which were all completed by Lee. He worked with us though the sale and purchase process and helped push things through. He was a great support during the process and always on hand to give us an update and advice. We are so very grateful and highly recommend!

Fantastic experience: Lee and the team at Charlton Grace made what is usually a very slow, difficult process more of a breeze. Lee delivered on his promise to sell our house using his brand of 'low key' marketing. Lee personally conducted all the viewings and not only did we secure a sale within days, we also hit our asking price. If you're considering a move, get in touch with Lee at Charlton Grace for sensible advice, realistic pricing and a hassle-free sales process.

Fantastic experience: Online reviews reflect my experience of purchasing through Lee at Charlton Grace: Professional, thorough and personable. Much appreciated, thank you.

Fantastic experience: I would highly recommend Charlton Grace in Hartley Wintney, we had a very smooth and efficient sale and Lee was always very friendly and helpful, with great local knowledge on the housing market.

Fantastic experience: Lee and the Charlton Grace team have been great. They listened to our needs, only proposed properties that actually met our expectations and then provided great honest support from offer to exchange. 5 star service for sure.

Fantastic experience: Charlton Grace did a great job in keeping the whole chain both connected and motivated, keeping tabs on progress and pushing where necessary. Very quick at finding a buyer too!

Fantastic experience: I recently sold my house with the most professional help from Lee at Charlton Grace. Lee was on hand throughout the process to guide and advise and to personally conduct all viewings. He made the whole process seem seamless and I can't recommend him enough.

Fantastic experience: Absolutely fantastic service from Charlton Grace from start to finish. Lee is the best estate agent I have ever bought and sold houses through. Really great personalised approach from the day we met him. He took time to understand the property I needed to purchase, and he ensured that the promotion of our property was done to a high standard. I was very impressed with the property details and brochure that went out online it was well written, and the photos were excellent. Throughout the process the team at CG kept me informed every step of the way the communication was excellent, and nothing was ever to much trouble. I have and will continue to recommend them as an estate agent.

Fantastic experience: An efficient, professional and friendly experience, Lee was great throughout our entire sale process. Always on the end of a phone, nothing too much trouble. Also proactive in chasing paperwork and slow solicitors. We wouldn’t hesitate to use Charlton Grace in the future, and would wholeheartedly recommend to anyone looking to sell their home.

Fantastic experience: Brilliant service and communication. Went above and beyond - would certainly use again in the future.

Fantastic experience: We were very impressed with the service received from Charlton Grace whilst recently selling our house. Lee suggested an open day which achieved a sale price above our expectations and prior valuations. Charlton Grace were responsive, proactive and good value for money, keeping us informed as to the progress of the sale and identifying possible issue. All in all a great service thankyou

Fantastic experience: Lee @ Charlton Grace conducted the sale of our main home and was instrumental in the success of the eventual chain that led to our purchase. On paper our chain was straight forward but a few complications arose along the way, but this was where Lee’s professionalism and experience within the estate agency sector were clearly apparent which ultimately led to a successful outcome for all involved. His open communication style suited us perfectly and we were always in the information loop throughout the sale process. We’re over the moon about the purchase of our home, but should we need to, we would not hesitate to use Charlton Grace for any future sale - a great local independent estate agency.

Fantastic experience: Fantastic service from Lee at Charlton Grace. We received multiple offers on our house within days of going live making it a very short and stress free marketing process. All viewings were conducted personally by Lee over two days with minimal disruption to us. Lee didn’t just stop at selling our house, he regularly sent us properties about to be released to the market before showing us the perfect home which we have just completed on. He was on the ball throughout the sale/purchase process and kept us updated throughout. Very happy we went with Charlton Grace for both the sale and purchase. Highly recommend.

Fantastic experience: Lee was very enthusiastic and personable and the process was smooth without hitch. Things got a bit tight on my side towards the end with my mortgage offer about to expire, but Lee interceded and managed to help move things along. A good experience from beginning to end.

Negative experience: My family and I arrived at a viewing of a property, waited 15mins. We called to ask why no one was answering the door and the letting agent told us the property was no longer available. The disappointing situation is that the agent failed to tell us that the appointment was cancelled. She had no empathy or apology for not telling us in due course. After making a complaint on email to the said agent, her rude response just added fuel to the fire.. no manners, lack professionalism and general communication..

Fantastic experience: If you want to sell your home - Charlton Grace tick all the boxes! Efficient, communicative and no time wasting. Highly recommend Lee and his team!

Fantastic experience: After a poor selling experience previously (with other agents), when we relaunched our home, we decided to be extra thorough and invited 7 estate agents round for appraisals. For us, Lee stood out by a mile. His enthusiasm, energy, and evident love for his job was refreshing. His energy and 'get it done' attitude matched ours perfectly. After instructing on the Friday, he was round on the Saturday to get photos. By Tuesday it was on Rightmove and by Saturday we had an open day with numerous viewings. By Monday, Lee had secured us several offers. All the reviews you read here are so aligned with our experience, and we are THRILLED we chose Lee. He made us feel special and very looked after, despite having many other clients. We just can't rate him highly enough!

Fantastic experience: Very pleased with the sale and purchase through Charlton Grace. Lee has always been on hand for questions and advice. I had heard Charlton Grace were the go-to agent for Hartley Wintney and that was apparent after our first meeting. Lee had a buyer already waiting and we wrapped the transaction up right away. When it came to purchasing, Lee got me into view two houses before they went on the market and we ended up exchanging on one of them last week. Thanks for everything Lee, much appreciated.

Fantastic experience: Lee did a superb job in finding us the perfect property within our budget, he understood our family requirements and kept us assured and relaxed through the process. He also managed our sale which was done expeditiously and he found the ideal family who wasted no time at all. Would highly recommend Charlton Grace for a sale or purchase for their local knowledge of the area, professionalism and pragmatism.

Fantastic experience: Lee and his team provided an excellent service in occasionally trying times. Very good at customer service.

Fantastic experience: Lee has been informative and very professional all the way through the sale of my house. Very quick sale (within a week) with the asking price achieved. He has responded quickly to any uncertainties I have had regardless of how small. I would highly recommend Charlton Grace to others and would not hesitate to use them again in the future!

Fantastic experience: Having bought a property through Lee last year and now sold my parents property this year I have found Charlton Grace ( especially Lee ) to be a very helpful and friendly company to do business with. Lee makes it his priority to get you the best deal and sale you need. The fees were the most competitive we had and I would recommend them 100%.

Fantastic experience: Very swift sale process (2 days to offer) and strong price achieved

Fantastic experience: They provided a great service from start to finish and were really helpful throughout the whole process. Thank you CG.

Fantastic experience: We have been delighted by the service we received from Charlton Grace when selling our house. They have always been highly professional, courteous and hard working. We have now sold 2 houses through them, and with both they generated a high number of viewings and multiple offers over the asking price. The sale progression was also smooth and well managed. We would highly recommend them to others.

Fantastic experience: Great communication from beginning to end of a house sale. Thank you Lee.

Fantastic experience: Worked with Lee as both a buyer, and now as a seller. Lee is very friendly and always happy to help and provide support. Thanks!!

Fantastic experience: Lee has been fantastic from start to finish. It has been a long slog, due to problems further down the chain, but Lee has been nothing but professional, thorough and informative throughout. Thanks to Lee and all at Charlton Grace for finding us our dream home.

Fantastic experience: I was extremely impressed with the service that Lee has provided during my property sale and purchase. Lee kept me up-to-date with progress throughout and I would certainly recommend Lee to anyone looking to buy or sell as his knowledge of the local property market is excellent. I would certainly use Charlton Grace again in the future.

Fantastic experience: I really enjoyed working with Lee through the purchase of my property. He was super helpful and very supportive. Thanks so much Lee.

Fantastic experience: I'm now happily settled in my new home, bought through Charlton Grace. It was a difficult chain with some setbacks along the way, but Lee kept me informed throughout the process and always had time for me on the phone when it got too stressful! He was determined to get the chain completed. I would recommend Charlton Grace.

Fantastic experience: Lee sold a property for us a couple of years ago and again recently. He worked very hard to achieve a sale in a short period of time and we can’t thank him enough for his efforts.

Fantastic experience: Charlton Grace have been great for us and Lee in particular has worked so hard to help us find the right house after many false starts and a vendor that was particuarly tricky. We were so happy with the service that we also sold our house through them and the process has been super quick and professional. I never thought I'd say this about an estate agent ;-) but I've enjoyed working with Lee and am so thankful for all he's done for us. I wouldn't hestitate in using Charlton Grace again.

Fantastic experience: Lee was very enthusiastic and professional about selling our house in Hartley Wintey from the start, after we selected CG following on from a recommendation by a friend. Although during lock down, we sold within 10 days above the asking price, off market and after only 3 viewings - enough said! I can thoroughly recommend Charlton Grace and Lee in particular.

Fantastic experience: We were lucky enough to come across Lee at Charlton Grace when buying a house recently. Having dealt with several estate agent companies in the last, Lee immediately brought something different to the proceedings. He was professional, friendly and straight talking from the minute we met him. He, and the entire company from our dealings, is the estate agent that restores your faith in estate agents! He was readily available, patient, willing to provide advice for us (whilst still considering his ultimate responsibility to his client) and an absolute pleasure to deal with. I would have no hesitation in using him myself in the future for any sales or recommending him and Charlton Grace to any one who asked me.

Positive experience: Lee sold us the house in the first place so it is was nice that we was able to sell it for us despite the difficulties that our society is experiencing.

Fantastic experience: We would not hesitate to recommend Charlton Grace to anyone looking to buy or sell in the local area. Lee was amazing, an absolute joy to work with and went above and beyond to try and make sure our sale went as smoothly as possible.

Fantastic experience: We recently sold our house through Charlton Grace during the lockdown period, having bought it through him 11 years earlier. Lee was professional throughout and regularly kept in contact, despite having a reduced office staff. He was able to leverage his network of potential buyers and get us a great price on a very good conveyancer which meant that the process was as fast and as stress-free as a house move during a pandemic could be. Would highly recommend and use again.

Positive experience: Good service throughout easy to keep in touch and any issues answered quickly. Lee is very personable on the ball without being pushy. Been a pleasure to deal with. Mr and Mrs Frankland.

Fantastic experience: Charlton Grace have helped us buy our house and due to the demand in property during 2020 (weirdly through Covid), we really struggled. I get a call from CG and here we are....our dream house in our dream location. Throughout they have been transparent, didn’t waste anyones times, thought about customer first (me and my partner) and put up with my many annoying phone calls. If I was looking to sell my property, Charlton Grace would be my first point of call. I have dealt with other agents throughout my house search and other agents haven’t been as personable and “willing” as Charlton Grace. Great agent, professional, accommodating and finally very polite.

Fantastic experience: I have worked with Lee & his team multiple times over the past 10 years. I've just completed on the third sale he has managed for me and as always he was honest, communicative & knowledgeable. I would (and did) only ever go to Charlton Grace as I trust Lee to provide the best service. Highly recommend.

Negative experience: One of the rudest chaps ive met in the property industry. He returned my call regarding valuing my property to sell and then said he has someone in front of him and he is busy..look on rightmove to find the values. I think his name is Lee. Please remember that every phone call is important and may lead to a sale down the line. Thankfully i called up mccarthy holden straight away and harry /julie was superb and gave me lots of information and answered all my questions. Now i know i wont be doing business with charlton grace if the first conversation with the sales negotiator is so poor.

Fantastic experience: Fantastic Experience - Lee is knowledgeable / professional and a joy to work with - we were very impressed.

Fantastic experience: We received a brilliant service from Lee and his team in the Hartley Wintney office. They communicated well and delivered on everything they promised. Lee has an exceptional knowledge of the local market and I would certainly recommend him to others.

Fantastic experience: This is the 2nd time I've used Charlton Grace to sell my property and on both occasions I bought a property through Charlton Grace. I find them reliable, professional and persistent when required. We had a few issues along the way with the added pressure of being in lockdown but Lee took ownership and saw it through to resolution. I would 100% recommend Charlton Grace. Thanks Lee for helping us get our forever home.

Fantastic experience: We were very happy with Lee's service at Charlton Grace. He was very enthusiastic and positive and the sale went through without a hitch. Highly recommended.

Fantastic experience: An excellent agent with great local understanding that supported me fully through my house purchase.

Fantastic experience: I asked Charlton Grace (via Lee Grace) to sell an elderly relative's house in early 2020. I chose Charlton Grace for 2 reasons - I felt they understood how to price and sell the house better than their local Hartley Wintney competition, and they also provided the best quote to sell the house. Lee was excellent at keeping me up to date on viewings and the feedback from those that looked round the house. Within 3 weeks I had accepted an offer, and I had hoped to complete quite quickly. Then Covid19 arrived, and things were inevitably delayed. Once Estate Agents were re-opened, Lee quickly confirmed the purchasers were still interested (and at the original offer), and the new owners were in the house by the end of June. I am very pleased that I used Charlton Grace - sometimes using a smaller agency can be a risk, but in my case everything worked out well. My thanks again to Lee and his team.

Fantastic experience: Lee was fantastic, knowledgeable and extremely helpful in assisting us find our family home. He was always available during the sale process and assisted in managing all parties to a successful conclusion

Fantastic experience: We were not looking forward to trying to sell our house, but Charlton Grace made things very easy for us. If you have Lee and his team behind you, there is a lot less for you to worry about.

Fantastic experience: Great service from everyone during the sale of my house. Big shout out to Lee who was brilliant when we hit some unexpected hiccups! Thoroughly recommend.

Fantastic experience: Charlton Grace have a good selection of clients looking for Houses in the local area. We were able to sell our house through Charlton Grace within 6 weeks of contacting them.

Fantastic experience: Michael and Lee were extremely professional throughout the process and were refreshingly honest and easy going. When making an offer they were understanding and applied no pressure and kept us informed all the way up to completion. A pleasure to do business with.

Fantastic experience: Friendly, efficient, professional and knowledgeable estate agents. Always helpful and ready to go the extra mile to ensure a smooth transaction. Highly recommended.

Fantastic experience: Personal attention, from the beginning to the end. Easy to deal with and not the dearest on the block.

Fantastic experience: Charlton Grace have been amazing from the beginning. Responsive, professional , always there to provide you with options as well as marketing the house in an extremely professional manner. Professional photographer came round and done an amazing job. The team worked tirelessly for months to get the property completed. Well done to all…..

Fantastic experience: I rarely review things but thought my experience merited doing so. I had been on the market with another larger local estate agent for some time without that much success. So I switched to Charlton Grace. Within a fairly short time I received 3 offers from buyers who could all proceed, eventually selling for above asking price.......as we’d all hoped. Lee and his team at Charlton Grace were excellent. I work in the property business so I’ve come across my fair share of ‘average’ agents. Charlton Grace did a really good job. Hence why I’m very happy to recommend them. Well done - you did well in a relatively challenging ‘Brexit’ impacted market. Thank you.

Fantastic experience: Professional service with a truly personal touch! We bought our current house through Charlton Grace and we were so impressed by the service Lee and Michael provided we decided to sell our then home through them. From the very beginning they were both professional, courteous and supportive. The photos provided for the listing and brochure were fabulous! Having used other agents in the past we were blown away by the quality of the photos taken. We sold our house in just over a week and Lee and Michael were excellent in providing feedback on the progression of the sale and even helped a buyer further down the chain whose own agent was not providing the service he should have been given! Lee and Michael go above and beyond to offer a professional and personal service and we would highly recommend them. We have now asked them to sell one of our investment properties as we have been so pleased with the service they provided. If you are looking for an agency that is honest, professional, experienced and will provide you with all the support you need during a very stressful time I would certainly go to Charlton Grace.

Negative experience: I requested to void my contract with Charlton Grace within 24 hours of signing it (which is my legal right given there is a 14 day cooling off period for estate agent contracts). The photos Lee Grace took of my property were out of focus and poor quality. I attempted to speak with him directly regarding this and left two messages asking him to call me back. When I received no response I e-mailed him. He then rang my phone several times leaving what can only be described as an incredibly abusive voicemail describing me as a disgusting, disrespectful person, that I had signed a contract and that was that (effectively denying my legal right to cancel said contract), threatening to tell everyone he knew and had influence over about 'how badly I had treated him' (simply because I politely requested to cancel my contract - this to him seemingly constitutes gross personal offence & justifies his totally unhinged response). He said that I ought to keep him happy if I wanted to find a property to buy in the future because his sellers will not be pleased to hear 'what I have done to him'. He was aggressive, unprofessional (at best) and attempted to scaremonger and bully me into remaining with Charlton Grace. What he threatened to do to my chances of buying a property as a consequence of terminating our contract is illegal. He is also in breach of several regulations surrounding transparency regarding the 14 day cooling off period for contracts. I have reported him to the property ombudsman and would highly recommend you avoid this estate agent at all costs; incompetent, unprofessional and totally deranged.