Your Move Estate Agents Leicester
Information about Your Move Estate Agents Leicester
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-16h
Your Move Estate Agents Leicester is part of the renowned Your Move network, providing expert residential sales and letting services in the vibrant city of Leicester. Our dedicated team is committed to assisting buyers, sellers, landlords, and tenants in navigating the competitive real estate market.
Whether you need a free property valuation, are looking for a new home, or require specialized property advice, Your Move Leicester has local experts ready to guide you through every step of the process.
Located on Halford Street, our branch offers a comprehensive range of services including sales, lettings, financial services, and more, all designed to make a difference in your buying or selling experience. With our established reputation and over 40,000 positive customer reviews, you can trust that you will receive exceptional service.
Whether it's your first time selling or renting a property or you're an experienced landlord, the team at Your Move Leicester is here to support you. Contact us today to find out how we can help you achieve your real estate goals!
Our comment from Agencias Inmobiliarias about Your Move Estate Agents Leicester:
Your Move Estate Agents Leicester is committed to providing an exceptional and professional service to landlords and tenants alike. Many clients rave about the friendly and knowledgeable staff, especially highlighting the great work of team members like Lewis and Delani.
Some of the key strengths of this agency include:
- Prompt and effective communication throughout the property letting and sale process, making clients feel informed and valued.
- Expertise in the local market, which helps secure great tenants quickly at competitive rent levels.
- A reputation for professionalism, resulting in smooth transactions from initial contact to key handover.
- A supportive and attentive team that goes above and beyond to ensure a stress-free experience for clients.
However, there have been some concerns mentioned by users, particularly regarding communication delays and maintenance responses. Some clients expressed frustration when their issues were not addressed promptly, but the management team is open to feedback and aims to resolve concerns to improve the service.
Overall, Your Move Estate Agents Leicester has earned a solid reputation for their dedicated service, and many clients recommend them for their expertise in property management.
Your Move Estate Agents Leicester: Reviews
Negative experience: If I could give them 0 stars I would.
Good morning, we’re sorry to see your experience didn’t meet expectations. We’d really like to understand what went wrong so we can make it right. Could you please reach out to us as soon as you can so we can look into this for you.
Thank you
Abi Laney
Branch Manager
Negative experience: Where do I start with this scammy company.. from the first interaction to the last it’s been nothing but hell. Our landlords switched from Hortons to Your Move randomly and we were told to contact your move so we can go through the rent changes as we needed to pay the recent rent so, I emailed Lewis and got no reply for days and days so we called your move and not one person had any idea about what was going on, until finally Lewis responded back saying he was on annual leave, an automated message would’ve saved all my time waiting for a response and stressing over late payment. Then, a couple months later we had an issue with electric, we couldn’t use our stove or oven so were unable to make food for nine days and we got absolutely no help whatsoever, we had to order takeout which we weren’t even reimbursed for even though the electric fault wasn’t our doing, we emailed Lewis countless of times and he’d either ignore it or tell us pretty much it weren’t his problem and to contact some number he gave because he “wasn’t allowed to do it” and finally when they sent someone out days later it turns out the electric was back to working so we had no idea how many days we could’ve started to make food again as we were scared if we tried ourselves we’d worsen the issues. Whenever I had phone calls with him he’d say something but if i mentioned it in emails he would say it’s something he never said, he even on call schedule two viewings in one week so I made sure I was home from work to be ready for early viewings and when no one came I emailed and he said that he never said that day but I wrote it on my notes as we had the call so.. Lastly, apart from already having the struggles of moving out we were being rushed and told someone was moving in the next day so clearly they don’t do proper inventory checks but I’ll get further into that, we’ve moved out everything was fine we heard absolutely nothing all we got was an email our reposit was closed and ended then randomly 17 days later after we moved out we got a message saying reposit was reopened and we have to pay for repairs, the idiot landlords and agency collectively decided to try and scam £1,384.62 thinking we’d just drop to their mercy and pay it because we’re a young couple well jokes on this company, I have lots of photos and videos in my camera roll thanks to my cats and I have the inventory list which they should have went through before trying to charge us for things we didn’t do, we were charged for things we have raised to the previous agency and landlords so your move should have got all that information. Regardless after all that time they’ve wasted of mine and stress caused I only owe £100 so Lewis if you’re reading this go learn to spell because your emails were very unprofessional and clearly this company doesn’t care about the people just causing stress and money and being intimidating. The only person at your move who was a delight was Delani, she was doing the real viewings and was very nice and respectful and I think Lewis could learn a thing or two from her. You should be sorry because what I went through was despicable. proper businesses have an automated message to say they’re out of office so people aren’t left for days with nothing, the advisory to report to the maintenance team wasn’t given to us instantly we had to report our issue multiple times, you guys were too lazy to move with pace, yes we were supposed to give keys on the 30th however I called Lewis as soon as the office opened on the 31st to say it’ll have to be in the evening on the 31st instead as we had to give the van we hired back so we could only re hire again the next day and we work so try moving whilst working. Instead of being nice on the call he decided to be hostile and not let me speak and then proceeded to lie that someone was due to move that day, so someone was moving on New Year’s Eve without the property even being checked. Clearly there was no damages to the property as only had to pay for the wardrobe I left which I was leaving in a good gesture for new tenants.
Hi. Firstly we are sorry to read this review and sorry that you feel this way.
I have had a look into this and I can see when you first made contact with Lewis he was on annual leave which is why you had a delayed response and his out of office would have reflected this. When a property has a maintenance issue we have to follow the process which is reporting issues to our maintenance team which was advised to you. After you served notice and the time of notice is up the keys have to be returned on the correct date, I can see this wasn't the case so we had to chase for this. Every property has an inventory and check out completed and deposit is returned after this has been satisfied by the landlord. Due to some damage and items being left in the property as per the alternate dispute resolution you were deducted the amount in line with their findings.
If you would like to discuss this further, I'd be more than happy to assist.
Fantastic experience: I couldn’t be happier with the service I received from Lewis & Delani. From the very beginning, they were professional, proactive, and incredibly knowledgeable about the rental market. They handled everything seamlessly — from marketing the property and finding suitable tenants to managing the paperwork and keeping me updated throughout the process. Communication was excellent at every stage, and I always felt confident that my property was in safe hands. They secured great tenants quickly and made what could have been a stressful process completely straightforward. I highly recommend them to any landlord looking for a reliable, efficient, and trustworthy estate agent. Truly a 5-star experience!
Thank you for your detailed 5* review! This will be passed on to Delani and Lewis. Have a wonderful day
Fantastic experience: I would like to share what a great service I have received from Your move team in Leicester Starting with Valuation from Katie, to all the sales team, Lewis, Jai and everyone else. A massive thank you to all and I can highly recommend to anyone thinking of using Your Move.
Thank you for your 5* review, we are pleased you have had such a good experience! This will be passed on to the team. Have a great day!
Fantastic experience: We've had our valuation done with Katie who provided excellent service. Katie is very professional, knowledgeable and patient with our inquiries. It's been a great experience! Thanks Katie.
thank you for your 5* review. Have a great day
Fantastic experience: Jay was wonderful chasing up the other end to make completion of my mum house.
Thank you for your review
Fantastic experience: Grateful for Lewis Mclean's dedicated support since he took on our letting management at Your Move. He's been attentive, cooperative. supportive and effective in the services offered. A friendly, cheerful and respectful person to deal with, alongside his equally helpful Leicester colleague, Delani Denzil.
Thank you for your wonderful review for Lewis and Delani, this will be passed on. Have a great day!
Fantastic experience: Delani and Lewis were extremely helpful and went above and beyond when I was looking for a house to rent in December. Within 3 days from finding me a house I signed the tenancy agreement and I moved in. You are the best!!! Thank you so much again
Thank you for your 5* review. Have a great day
Fantastic experience: Great service and good correspondence with Jai who I dealt with my purchase for a house. Would recommend using their services.
Thank you for your 5* review
Fantastic experience: Brilliant service from Lewis and Delani from the Leicester branch
Thank you for your review
Fantastic experience: I rented with Your move and found both agents Delanzi and Lewis very approachable. They always got back to me promptly on the next steps and answered any queries I had. I found them very professional and reassuring which made the whole process and experience pleasant and easy. Thank you so much!
Thank you for taking the time to leave such a lovely detailed review. Have a lovely day
Fantastic experience: Helpful and knowledgeable about the local market, the Your Move Leicester team were a pleasure to deal with and let my property quickly with a well referenced tenant at a better than expected rent level. Recommended.
Thank you for your 5* review.
Fantastic experience: 10/10 service from start to finish, with a special shout out to Lewis, Delani and Jai who handled everything seamlessly through their Tenant Find Service. Professional, knowledgeable and made the whole process completely stress-free! Thank you
Thank you for taking the time to leave a lovely review for our team!
Fantastic experience: We’ve had a fantastic experience with our estate agents from start to finish. Their professionalism, clear communication, and attention to detail made the entire process smooth and stress-free. They kept us informed at every stage and were always available to answer questions. We couldn’t be happier with the service provided and would highly recommend them to anyone looking to buy or sell a property.
Thank you for your 5* review we are pleased you had such a great experience with Your Move Leicester. We hope you settle into your new home
Fantastic experience: Great experience with Abi, Lewis and the team at the Leicester branch. They sold the house very quickly at 99% of asking value from their excellent marketing outreach. All visits were accompanied and I had excellent feedback after each viewing. Whilst the exchange and completion took longer than expected, due to the buyer not them, they were constantly chasing and managed to get everything completed. Great agency who really know the local market. Would highly recommend.
What a wonderful review, thank you so much for taking the time to leave such a detailed review for the team. Have a great day.
Fantastic experience: Great experience from start to finish. Communication was clear, viewings were easy to arrange, and Abi kept things moving throughout the purchase. Helpful and professional throughout — would recommend.
Thank you for your wonderful review! Have a great weekend
Fantastic experience: Abi has dealt with our house buying process and she's been amazing. Shes very friendly and on the ball. We've been messed about my other estate agents at other companies. She's been outstanding to deal with 10/10 service by her and Your Move team.
What a wonderful review, thank you for taking the time and effort to write such a kind review. Have a great day!
Fantastic experience: Excellent job and support we got from Lewis and Delani really appreciate
Thank you for your 5* review. Have a great day!
Fantastic experience: Jay has been amazing throughout the whole process his provided us with great customer service, speedy process and communication. Well recommended.
Thank you for your 5* review for Jai! Have a good day
Fantastic experience: Your Move in Leicester came recommended and I can see why. Abi, Lewis and the team attended to all my needs. Could not ask for more. Thankyou for all of the help.
What a wonderful 5*review! Thank you for your kind words. Merry Christmas and a happy new year!
Fantastic experience: Excellent service from start to finish! The entire Your Move team was consistently helpful, professional, and efficient throughout our move. A special and sincere thanks goes to Lewis and Abi, whose communication was instrumental in ensuring a smooth transition. They maintained seamless contact with us, the buyers, and the solicitors, relieving a significant amount of stress. Having dealt with other estate agents during our purchase, we can confidently say that Your Move significantly exceeded all our expectations.
What a wonderful 5* review, thank you so much for sharing with us. Have a lovely day.
Fantastic experience: Recently had a house valuation. I was very pleased with the service received. Katie was very polite, informative and was ready to answer any questions I may have had.
Thank you for your review, this will be passed on to Katie. Have a good day
Fantastic experience: Your Move agency was the perfect choice for us .. A very special thanks to Lewis and Delani for the hard work they did …. both were amazing… I really recommend Your Move to everyone because it’s the best choice
Thank you for your 5* review
Fantastic experience: Absolutely brilliant service and a great customer service Made the whole experience stress free Special thanks to Katie and Abby Many thanks
Thank you for your wonderful 5* review. Have a great day.
Negative experience: STAY AWAY FROM THIS AGENCY! The worst letting agency ever! The agency has ripped off our money to the max, unjustly. The agency was supposed to repair the boiler in our house, because we are the owner. Not only did they not repair it at all, but they charged us almost £600 for it! And now we have to replaced the boiler because it's danger to life. They also charged us too much money for other repairs in the property. While we no longer want to have anything to do with the agency, they constantly email us with various lies, blackmail, etc. because they can't accept that we no longer want to work with this agency! They also won't leave the ex-tenant alone and constantly send him threats about money, etc.! And the tenant still didn't received the deposit back from the agency, although we as Iandlord confirmed that the deposit can be received. I would not recommend this agency to anyone! YOUR-MOVE ARE CHEATER! 3 Greenlawn Walk, LE4 0BN Leicester
Good morning and thank you for leaving us a review over the weekend, the contents of which we have noted.
Unfortunately, as you have not provided your name nor the address of the property that your review relates to, we are unable to investigate the matter and respond.
Can you please provide us with details of your name, contact number, e mail address and the property in question so that we can carry out a thorough investigation and respond to you accordingly.
Many thanks,
Abi Laney,
Branch Manager.
Fantastic experience: Delani and Lewis were so incredibly helpful. They answered any questions we had and were there throughout the whole process of renting our house. Thank you!
Thank you for your 5* review. Have a great day
Fantastic experience: Excellent service from jay and whole team at Leicester branch the team were professional all the way through the buying process
Thank you for your wonderful review. We hope you are settling into your new home.
Fantastic experience: Katie Hill handled our valuation very well and her knowledge of surrounding property sales and market data was very helpful. Thanks Katie!
Thank you for your review.
Fantastic experience: I recently dealt with Katie Hill as part of the team at Your Move Leicester. Katie was very professional in both her approach to marketing and within correspondence throughout, providing the correct advice and showing her vast knowledge of the local residential market. I would have no issue recommending Your Move’s services - thanks for your help to date Katie.
Thank you for your wonderful review! Have a great day.
Fantastic experience: We are very pleased the way Your move handled the sale and purchase of our property, all the staff starting from Lewis Bamber were extremely helpful and very supportive from start to finish they were very patient and helpful each time I rang them. I would like to say big thank you to Lewis and the team Usha
Thank you for your wonderful 5* review for the sales team. We hope the move went well and you are settling into your new home.
Fantastic experience: Both Lewis and Delani have been great, always quick to get back to me and thier advice has always been valuable.
Thank you for your 5* review
Fantastic experience: Here are some sample reviews: *For Lewis:* "Lewis and Delani has been an absolute pleasure to work with! Prompt, professional, and knowledgeable, they've made our rental experience seamless. Highly recommended !"
Thank you for your wonderful review. Have a great day!
Fantastic experience: Dealt with Lewis and Delani whilst searching for a tenant for my property, although it took some time to find the right applicant they were both extremely efficient and tenacious. Once we secured a tenant the whole process was seamless and I was kept in the loop throughout completion. Would definitely recommend the fully managed service with the team at Your Move Leicester.
Thank you for your amazing 5* review for Delani and Lewis, it is really appreciated. Have a lovey day
Fantastic experience: I’ve had great service from Delani and Lewis from Your move. They keep me updated on my properties and legislation.
Thank you for your 5* review
Fantastic experience: Excellent experience, The team were great but special thanks to our favourite person Lewis Bamber. Fantastic all round.
Thank you for your review, this will be passed on to Lewis. Have a great day!
Fantastic experience: I would just like a big shout out to Lewis Katie Peter but especially ALANA who's been absolutely brilliant competent professional and most of all went above and beyond!!!!!
Thank you for your wonderful review, this will be passed on to the team. Have a great day!
Fantastic experience: Katie was so helpful and supportive through the valuation process. She explained everything so well and she was professional, empathetic and caring throughout. Her commutation and responses were quick, efficient and she always managed to answer all of our questions. I could not recommend her more!
Thank you for your wonderful 5* review for Katie this will be passed on. Have a wonderful day
Fantastic experience: A great experience with Lewis and Delani in letting my property. Good communication and helpful throughout the process.
Thank you for your 5* review have a lovely day
Fantastic experience: Yourmove team has been great with assisting me with my house sale. Lewis from sales always responded promptly and he has been super helpful. I can strongly recommend! :)
Thank you for your review.
Fantastic experience: Lewis is a nice and professional men who helps me through all the way to rent my house out. He alway answer my questions patiently. Thank you for the outstanding service. Appreciate it .
Many thanks for your 5* review for Lewis!
Fantastic experience: I searched online for houses and found a beautiful, lovely home for rent. The agent was flexible and arranged the viewing for my preferred date. The viewing went smoothly, and after receiving detailed information from the agents, I proceeded with the booking fee and successfully rented the house. The process to get the key was quite fast. Thank you so much to Mr. Lewis and Ms. Delani!
Thank you for your wonderful review for the lettings team, this will be passed on. Have a great day
Fantastic experience: Thank you for selling my home quickly and efficiently, the process from start to finish was smooth and the team kept us updated throughout. Thank you everyone!
Thank you for your review.
Fantastic experience: Katie Hill provided excellent service from start to finish. The valuation booking process was simple and accommodated my busy schedule. Katie was professional warm and friendly during her visit and had conducted thorough research on the area and current market trends in the area. Her sales technique was not pushy or overwhelming in anyway and she took things at our pace. Definitely recommend and will be making contact in the future.
Thank you for your 5* review. Have a good day!
Fantastic experience: Brilliant service from Lewis and Delani from the off, incredibly knowledgeable about different areas of Leicester and every concern and question I had was addressed. I'll confidently use Your Move again for future properties, thanks.
Thank you for your lovely review
Fantastic experience: I had the pleasure or working with Katie Hill at Your Move and I have to say, she is head a shoulders above her competition. Early for our appointments, extremely knowledgable, driven and most importantly for me, honest. Highly recommended! Thank you, Katie
Thank you for your fantastic review for Katie, have a great day.
Fantastic experience: I had the pleasure of a house evaluation with Katie from Your Move, and the experience was top-notch. Katie's thoroughness and attention to detail were evident right from the start. She walked me through every step with clarity, ensuring I understood the process and providing valuable insights. Her friendly and professional demeanor made the entire experience stress-free. A big thumbs up for Katie.
Thank you for your wonderful review for Katie, this will be passed on. Have a great day!
Fantastic experience: This is the second property we are renting from Your Move and again I am very pleased with their services. It was even better this time around. Lewis did a very good job from viewing the property to finalising talks with the landlord. Since we have rented from them before, Lewis gave us good recommendations to the landlord and this made it easy for us to get the property. Delani was also very helpful with the referencing. She was constantly reminding us to submit our references. When we had difficulties uploading our documents, she asked us to send it to her and she then forwarded it to the referencing company, which made the referencing a lot quicker. I would highly recommend Your Move if you are looking to rent or buy a property.
Thank you for your Review Emilia
Fantastic experience: I had a fantastic experience working with Lewis and Delani while securing my new rental home. They were incredibly prompt, efficient, and helpful throughout the entire process. Everything was handled smoothly and professionally, from the initial inquiry to the final paperwork. Better than my previous Agent definitely.
Thank you for your lovely review for our lettings team. Have a great day!
Fantastic experience: Can’t thank Lewis and Delani enough for all their help with letting my first property! They have made the process so straightforward by being friendly, professional, and answering any questions or concerns I have had promptly, with sound advice. Thank you both so much!
Thank you for your wonderful 5* review!
Fantastic experience: Delani and Lewis were great. Sorted a tenant really quickly for me, kept me informed and up to date. Slight hiccup from my end on day of move in for the new tenants but both Delani and Lewis were super helpful in explaining the situation to the new tenants who were happy to move in and allow me time to fix the issues once they were in. Overall experience was quick, honest, open and supportive to me as the landlord and the new tenants. Great job, thanks both!
Thank you for taking the time to leave such a wonderful review, this will be passed on. Have a great day!
Fantastic experience: 7 months with another agent and no sale, but within a couple of weeks with Your Move we had 2 firm offers, one at the asking price. All staff were helpful and informative and kept us updated and the sale went through smoothly. We would definitely recommend Your Move to others.
Thank you for your lovely review. Have a great day
Fantastic experience: We have been more than satisfied with our experience with Your Move , helping us in the sale of our late father’s property. Katie & Lewis have both been exceptional from start to finish. Thank you so very much . We will highly recommend you. Anita Martin & Julie Dudek
Thank you for your 5* review
Fantastic experience: I am so grateful that Your Move handled the sale of my property, which took a year to complete, for reasons beyond their control. Throughout this protracted process, they gave me the support and confidence that we will get to completion. My thanks especially to Lewis Bamber, a great professional, patient and helpful. To all the team at Your Move, Leicester, thank you for a fantastic job.
Thank you for taking the time to write such a wonderful review. This will be passed on to Lewis and the team! Have a great day.
Fantastic experience: Lewis, Abi and the rest of the team have been really helpful and informative. They've always tried their hardest to assist us through the whole process. They made it easier and provided regular updates. Thank you for all your help! You've been great!
Thank you for taking the time to leave a 5* review! It is much appreciated. Have a great day
Fantastic experience: It was a pleasure and a wonderful experience dealing with Lewis and Delani in letting my property. They are very professional and efficient in what they do. Lewis has brilliant knowledge of the market place, is very courteous, polite, professional and helpful. He and his team kept me informed throughout the process leading up to the let. Delani was thorough and helpful.
Thank you for your wonderful review! This will be passed on to the lettings team :)
Fantastic experience: Thank you so much for the property the entire process was responsive and helpful.Thank you to Lewis, who made everything easy , he helped us book house viewing appointments and any questions we had, he always replied and helped us. Thank you very much
Thank you to your wonderful 5* review! This will be passed on to Lewis. Have a great day!
Fantastic experience: I had a fantastic experience working with Lewis and Delani while securing my new rental home. They were incredibly prompt, efficient, and helpful throughout the entire process. Everything was handled smoothly and professionally, from the initial inquiry to the final paperwork. They were always available to answer my questions, provided clear guidance, and made the whole process stress-free. Their attention to detail and commitment to ensuring a seamless experience truly stood out. I highly recommend You Move to anyone looking for a reliable and professional estate agent
Thank you for your wonderful review for Delani and Lewis! This will be passed on. Have a good day!
Fantastic experience: We had the opportunity to view a property shown by Abi. She is such a breath of fresh air, witty, professional and down to earth. Although the property was not something we will be proceeding with, Abi and her follow up, and our interaction with her has left a great impression on us about your move! Highly recommend Abi!
Thank you for your amazing review, we are pleased you were happy with the service! Good luck with your property search :)
Fantastic experience: I'm not the easiest of customers, unhappy with the passage of time, hate computers...the usual. These young people were kind and considerate with my inability to meet a deadline and kept their savoir faire throughout the process. I would recommend either Lewis or Delani as they were both uniformly professional and friendly to boot.
Thank you for your 5* review, this will be passed on to Lewis & Delani
Fantastic experience: Delani has been a great help to our family and was always there if we had any questions. She was amazing!
Thank you for your lovely review. This will be passed n to Delani.
Fantastic experience: Abi and her team guided us through a lengthy and frustrating sale with professionalism and good humour. Communication was prompt and clear. Helpful descriptions of the options available to us at every stage. Thank you!
Thank you for your wonderful review this will be passed on to the team!
Fantastic experience: Five-Star Service – Highly Recommended! We had an excellent experience with Delani and Lewis. They handled everything seamlessly, from managing the formalities of our previous tenants moving out to finding and settling in new tenants. Their professionalism, efficiency, and attention to detail made the entire process stress-free for us. They kept us informed at every step, ensuring all paperwork. We couldn’t be happier with their service. A well-deserved five-star rating!
Thank you for taking the time to leave such a wonderful review for our lettings team. This will be passed on.
Fantastic experience: We had a fantastic experience with Your Move Estate Agents Leicester! Delani was amazing! She made the process of renting our house so easy and stress-free. She was professional, approachable, and always quick to answer any questions we had. Highly recommend!
Thank you for your wonderful review. We will pass this on to the team
Fantastic experience: We had an amazing experience working with Delani at Your Move estate agents! She was professional, incredibly helpful, and always took the time to answer all our questions. We highly recommend Delani to anyone looking for a reliable housing agent!
Thank you for your review, this will be passed onto the team.
Negative experience: I wouldn't recommend them after our experience. The communication has been of assurance but no action. The experience has been of false promises and misinformation. We were moved to a property which has mould issues in spite of assuring at the time of the viewing that it will be resolved. And still waiting to be resolved after over a month moved in to this property. Things were faulty but agent didn't inform and now they are completely broken. No action or solutions to any problems. I hope future tenants read this and don't face the same problems we are facing. We are almost in the process of filling an official complaint to their headoffice.
We are sorry to read your review, this sounds like a maintenance issue which is a separate part of the company and not ran from our office. If you would like to speak with our manager we can help assist for you.
Fantastic experience: You move has really surprised me, I was expecting a 2 or 3 star services because I had not heard of them till the day I went on zopla to look for a house to rent. The agents Lewis and Delani surprised me with a 5 stars services. I am now in my new house and feeling very happy. I really do appreciate all the communication and support given me towards getting my new house. Once again a very big thank you.
Thank you for your wonderful review, this will be passed on to the team.
Fantastic experience: Your Move Leicester assisted with my home sale and purchase. The entire process has been seamless and made possible by Alana, Abi and Lewis. They have been a pleasure to work with, always willing to help and keeping me well informed throughout. I recommend Your Move Leicester for anyone looking for trusted/reliable estate agents!
Thanks for your 5* review!
Fantastic experience: Your Move in Leicester has been so helpful with the sale of my father's house. Katie, Lewis and Abi have been professional from evaluation, through to all the viewings, the sale and completion. They communicated well with me and my father and I would definitely recommend them.
Thank you for your lovely review this will be passed on to the team :)
Fantastic experience: Wow, what a great and quick service. Get in the house just 2 weeks after the first viewing. Delani and Lewis, thank you for your amazing job, patience and kindness. With love from our new home, Little Maya, Lee and Brigitta
Thank you for your review
Fantastic experience: I had a great experience with Your Move Leicester. The team members were amazing and very helpful throughout. Thank you for the great help..
Thank you for your review.
Fantastic experience: Katie Hill was absolutely wonderful and a pleasure to have in my home. She was so respectful and helpful and knowledgeable of the area. She had really done her research. Nothing was too much trouble for her. Katie gives a very true and accurate valuation of your property in order for you to achieve a quick and speedy sale Thank you Katie
Thank you for your wonderful review, this will be passed on to Katie.
Fantastic experience: Thank you very much Your Move for the entire smooth conduct of letting the property. The team was incredibly professional and responsive throughout the entire process. Special thanks to Lewis, who made everything seamless, from setting up the lease to handling all the paperwork. His communication was spot-on, and he was always available when I had any questions. You are a star and absolutely satisfied with the whole process.
Fantastic experience: Excellent service from Abi and her team in the sale of my mother's house. Everything was dealt with professionally from start to finish - would definitely recommend.
Fantastic experience: Your Move Halford Street were absolutely fantastic with managing my expectations around the sale of my sisters house. They were very professional, gave clear leads time and communication well. I would definitely recommend using Your Move for a house sale or purchase. Thanks to Abi, Alana and Lewis!!
Thank you for your amazing review, this will be passed on to the team :)
Fantastic experience: Review for Starla at Your Move Hinckley: I recently had the pleasure of working with Starla from Your Move in Hinckley, and I can't express enough how fantastic she was throughout the entire process. From start to finish, Starla was incredibly understanding and attentive to my needs. She was quick to respond to any questions I had and ensured that communication was always smooth and efficient. What truly stood out was her ability to facilitate communication between the sellers and me. She acted as a perfect intermediary, which made the entire experience seamless and stress-free. Starla’s dedication and professionalism made a significant difference, and I felt well-supported and informed at every step. I would highly recommend Starla to anyone looking for a reliable and outstanding estate agent. Thank you, Starla, for making the process so smooth and enjoyable!
Fantastic experience: Fantastic letting agent. No hassle whatsoever with getting the lease and deposit set up. Really professional people. When we need to renew the lease, it’s super easy, no issues. Highly recommend this letting agent.
Positive experience: First impressions very very good. Nikhil showed me around the apartment and answered all of my questions. I was between places so it needed to be a quick process for me. Nikhil managed to get everything sorted in 2 weeks. There were a few bumps in the road due to the landlord requesting additional info etc but I got the keys and moved in the same day I signed the contract. I’m very happy with my new flat!! Other helpful agents included Lewis and another who I didn’t catch the name of. Overall a very good experience. Thank you Nikhil
Fantastic experience: Amazing service and speed. Lewis and his team was extremely pro active and efficient with letting out my property. Your move have a nice online dashboard and communication was good throughout the whole process to letting out the property which puts you in a less stressful position. Overall I am extremely happy with how the whole process went.
Fantastic experience: We had a valuation with Katie Hill, who was lovely and a pleasure to work with. She was kind, respectful, very complementary and professional. She was happy to answer all of our questions and has worked hard to find out further information for us. She had clearly spent plenty of time performing her research before coming to us, and was able to give us great informative advice about our valuation and what to expect next. She was a delight to work with and I would recommend her to anyone wanting a high quality, well researched valuation with a pleasant and polite agent. Thank you Katie :)
Fantastic experience: Experience with Nikhil and Lewis have been really great. The duo constitute great asset to the company. Very professional and supportive. Very prompt with their response and action. Promptly contacted the landlord to discuss rent/fees etc on our behalf. Understand our situation and supported us in facilitating the application. Really grateful Nikhil and Lewis. All the very best to you both
Thank you for your wonderful review!
Fantastic experience: Excellent service from Nikhil Bhatia, I saw him amid viewing with someone else, he noticed I struggle with English and instantly asked me best language to communicate in, he somehow understood I did not understand the process for renting in this country and followed through the whole process with me swiftly and efficiently, the time he took with me is what I am most impressed with.All though I haven’t yet bought property of Your Move I can already confidently say I will be going through this company and especially this young man as he has provided excellent customer service, no other estate agent like it honestly! I am highly recommending! - translated using google translator with Urdu dialect
Thank you for your amazing 5* review, this will be passed on to the team.
Fantastic experience: Lewis was an absolute professional to deal with from the first viewing till the key handover. Prompt responses, good organisation and communication throughout the whole process. Would highly recommend.
Thank you for your review, it is greatly appreciated
Fantastic experience: Was dealing with Abi Laney through my house purchase. Was very impressed the way she dealt with all matters. Excellent customer care. Strongly recommend. Hamza family
Thank you for your 5* review! It is greatly appreciated and will be passed on to the team.
Fantastic experience: We recently rented a new house with the help of Nikhil Bhatia and Your move team, and I couldn't be more pleased with the service he provided. From the very beginning, Nikhil was incredibly professional, knowledgeable, and responsive. He took the time to understand our needs and preferences, ensuring he found the perfect property for us. Throughout the entire process, Nikhil was always available to answer our questions and address any concerns we had. His communication skills are excellent, and he kept us informed at every step, making the entire experience seamless and stress-free. Nikhil's attention to detail and dedication to his clients is truly commendable. He went above and beyond to ensure everything was in order, and we felt supported throughout the entire renting process. I highly recommend Nikhil Bhatia to anyone looking for a reliable and efficient letting consultant. Thank you, Nikhil, for helping us find our wonderful new home!
What a wonderful review, thank you very much. This will be passed on to Nikhil.
Fantastic experience: I would like to thank Abi and Lewis for all the help received during my purchase of property via Your Move, from my first contact to view the property both have been exceptional in seeing it though to conclusion. I would not hesitate to recommend Your Move if considering selling or purchasing property. Once again a big thank.
Thank you for your wonderful review, this will be passed on to the team.
Fantastic experience: I had an outstanding experience with Your Move real estate rental office, thanks to Nikhil Bhati and Lewis Bamber. They were extremely helpful and very courteous, assisting me in completing all my arrangements smoothly and quickly. I highly recommend their professional services to anyone in need of rental property assistance. I especially recommend Nikhil Bhati for his exceptional support and dedication throughout the process.
Thank you for your wonderful review
Fantastic experience: Nikhil has been a star! His determination and dedication to helping my family and I was nothing short of amazing! We appreciate your help and great service! Happy to choose Your Move!
Thank you for your review
Fantastic experience: Lewis is simply amazing! Its nice to deal with someone who maintains the same consistent level of professionalism and exceptionally high customer service even after they've won your business. A truly amazing team to deal with who does what they say and are true to their words.
Thank you for your review!
Fantastic experience: Hi I'd like to say thank you to Katie who came to give me my home a valuation last month . She was professional and very honest and very helpful in answering my any question I'd asked . Keep up the good work Katie.
Thank you for your 5* review!
Fantastic experience: I recently had the pleasure of working with Nikhil Bhatia from YOUR MOVE, and I couldn't be more satisfied with the experience. As a first-time homebuyer, I was naturally anxious about the entire process, but Nikhil Bhatia made it remarkably smooth and enjoyable. Professionalism and Expertise: From our initial meeting, Nikhil Bhatia impressed me with their deep knowledge of the local market and the home buying process. They were always prepared with the latest market data and had insightful recommendations tailored to my needs and budget. Their expertise was evident in every step, from house hunting to making an offer and closing the deal. Communication: One of the standout aspects of working with Nikhil Bhatia was their excellent communication skills. They were always available to answer my questions, no matter how trivial they seemed, and responded promptly to emails, texts, and calls. They kept me informed at every stage of the process, which alleviated much of my anxiety. Attention to Detail: Nikhil Bhatia has a keen eye for detail and was thorough in every aspect of the transaction. They ensured that I understood all the paperwork and patiently explained any terms I wasn't familiar with. During property viewings, they pointed out both the pros and cons of each home, helping me make an informed decision. Negotiation Skills: When it came time to make an offer, Nikhil Bhatia demonstrated excellent negotiation skills. They provided sound advice on how to structure the offer and worked diligently to get me the best possible deal. Their experience and tact were invaluable in this competitive market. Personal Touch: What truly sets Nikhil Bhatia apart is their genuine care for their clients. They took the time to understand my needs and preferences and never made me feel rushed or pressured. Their warm and friendly demeaner made the entire experience pleasant and stress-free. Conclusion: I wholeheartedly recommend Nikhil Bhatia to anyone in need of a real estate agent. Their professionalism, expertise, and dedication to their clients are unmatched. Thanks to Nikhil Bhatia, I am now the proud owner of my dream home, and I couldn't be happier with the service I received. Thank you, Nikhil Bhatia, for your outstanding work and for making this milestone in my life so memorable!
Thank you for leaving such a detailed 5* review! This will be greatly appreciated by the team!
Fantastic experience: I cannot thank Lewis enough for how kind and helpful he has been! The process from viewing the property to moving in has been so quick and friendly. Thank you so much to Lewis and Your Move!
Thank you for your lovely review.
Fantastic experience: I am quite lucky to have decided to contact Your Move for my housing needs. Their quality of service is consistently outstanding and exceed my expectations. I am very pleased with the staff at their Leicester Office especially Katie Hill. Katie was thorough and I applaud her professionalism and exceptional customer service and would recommend their service to anyone without fear nor worry.
Thank you for your wonderful review, this will be passed onto the team and Katie.
Fantastic experience: Lewis and his lettings team are a breath of fresh air! I used them for the first time to let a property and I've found their service to be very professional and thorough - and Lewis is just so easy to work with - friendly, courteous and above all, very knowledgeable. He went the extra mile to get my property on the market, amazing property description and photographs - all done and posted on websites within hours of visiting the the property - over a bank holiday weekend. And throughout the process he kept me fully informed about viewings, feedback and offers. On results - he let the property on the first set of viewings - from instruction to letting just took a matter of days - all done calmly and without fuss. So, a big thank you Lewis! You are now my letting agent partner of choice and I would highly recommend Lewis and the lettings team at Your Move.
Thank you for taking the time to leave such a fantastic review. This will be passed onto the team.
Fantastic experience: We recently had the pleasure of working with You Move Lettings in Leicester, and our experience was nothing short of exceptional. As first-time renters, we were naturally anxious about the process, but Nikhil Bhatia made everything incredibly smooth and stress-free. Nikhil's professionalism, punctuality, and helpful nature were evident from the very beginning. He patiently answered all our questions and provided valuable advice on the best areas to live in Leicester, making us feel confident in our choices. Nikhil's responsiveness and excellent communication skills ensured that we were always in the loop, and his willingness to go above and beyond to assist us was truly commendable. When Nikhil was unavailable, Lewis Mclean stepped in seamlessly, demonstrating the cohesive and supportive team dynamic at You Move. Lewis was equally helpful, patient, and responsive, ensuring that our needs were met without any delays. Thanks to Nikhil and Lewis, we are excited and eagerly looking forward to moving into our new home. Their dedication and teamwork are a testament to the high standards of service at You Move Lettings Leicester. We highly recommend You Move Lettings to anyone looking for a reliable and professional letting agency in Leicester. You won't be disappointed!
Thank you for your amazing review, this will be passed on to the team.
Negative experience: Beware of Booking Property Viewings with Your Move If you're considering booking a property viewing with Your Move, you might want to think twice. My experience with them left me feeling frustrated and disappointed. From the moment I expressed interest, I was bombarded with calls, voicemails, and rude emails. What's worse, when I voiced my displeasure, I received even more disrespectful communication, including threats to archive my contact details. Shockingly, this behavior came from the branch manager herself. It's not only upsetting but also baffling how such unprofessionalism can exist in the real estate industry. Ultimately, this aggressive approach is driving potential buyers away, leading to a significant loss in sales for them. Proceed with caution if you choose to engage with Your Move.
We are sorry to read your review.
As an estate agent we provide a level of service to our customers which is includes obtaining feedback once a viewing has taken place.
We will try via the phone and follow up with an email 3 times before we report back to our seller that feedback couldn’t be obtained. We are sorry if you feel you were bombarded with calls and voicemails that was not the intention, we were following our process.
Our process if a customer doesn’t wish to take calls or emails before/after a viewing then we archive their details so we don’t cause any further frustration.
Fantastic experience: I’ve recently started renting a flat from Your move and can’t recommend them enough. The whole team are super friendly especially Nikhil and Lewis. Right from the start they have been punctual and have had extremely fast response times. It’s my first time renting and they have made everything so smooth and easy. If I ever had any questions they were always there happy to help, going above and beyond. Even the after service from moving in has been 10/10. Would definitely recommend! Thank you!
Thank you for your wonderful review, this will be passed on to the team.
Fantastic experience: What a fantastic service. The Your Move team found suitable tenants for my property within two days!!! The team have been prompt with their responses to any queries that I have had and they are extremely professional.
Thank you for your 5* review!
Fantastic experience: Recently purchased a house through Your Move. Abi and Lewis were exceptional. They were prompt in responding, knowledgeable, provided great suggestions and timelines as well as coordinated with the seller and solicitors. Strongly recommend their services. Thanks so much Guys !!
Thank you for your wonderful review.
Fantastic experience: Lewis and his team know what they are doing! They’ve been great support at every step of the way, finding new ways to attract people towards our property. Super happy about the prompt response times and good customer service!
Thank you for your review
Fantastic experience: Had a great experience with this agency in buying our first house. They were responsive, helpful and accommodating when going back to view the property and organising contractor visits. Thanks Abi and team!
Thank you for your lovely review.
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