Seths Estate Agents
Information about Seths Estate Agents
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 10h-13h
Seths Estate Agents is a multi-award-winning agency with over 50 years of experience, dedicated to providing exceptional services in the buying, selling, and letting of properties in Leicester and surrounding areas. Their centrally located office allows them to effectively serve a diverse range of clients throughout Leicestershire.
At Seths, they employ a friendly and professional team with extensive knowledge of the local market, enabling them to meet all their clients' property needs. Founded in 1970, they have rapidly grown to become market leaders and continually strive to expand their footprint in the region.
The agency's reputation is founded on the blend of exceptional customer service, extensive area coverage, and innovative marketing strategies. Seths prides itself on offering not just expert advice but also personalized attention that has satisfied countless clients over the years.
It's no wonder clients rave about their attention to detail and the dedication of their staff, who are committed to going the extra mile to ensure smooth and satisfying transactions. If you're looking to buy, sell, or let a property, Seths Estate Agents is the premier choice.
Our comment from Agencias Inmobiliarias about Seths Estate Agents:
Seths Estate Agents is a highly regarded real estate agency, known for its exceptional service and knowledgeable team. Clients have praised the agency for its professionalism, effective communication, and personalized support throughout the buying, selling, or renting process. Many customers highlight the dedication of team members such as Amit, Neel, Nisha, and Sachin, who have gone above and beyond to ensure smooth transactions and provide valuable guidance.
Clients have reported smooth and stress-free experiences, with timely updates and assistance navigating complex issues. The agency's responsiveness and proactive approach have been consistently acknowledged, making it a preferred choice for both landlords and tenants alike.
However, there have been some criticisms regarding communication lapses in certain situations, particularly when managing reservations and maintenance requests. Some users expressed frustration with delayed responses or perceived lack of attention to specific problems.
Overall, Seths Estate Agents is highly recommended for anyone seeking reliable and effective real estate support in Leicester, with a proven track record of happy clients and successful transactions.
Seths Estate Agents: Reviews
Fantastic experience: Fantastic service by a team that knows the business of real estate and customer service blended into compassionate marketing. Marc West was exceptional.
Fantastic experience: Seths helped with our property sale. Amit initially came out to see the property and was very knowledgeable about the area, he even knew that all the garages were leasehold (a nuance in the local area). During the process Amit, Nisha and Neil were very supportive and guided us throughout. 100% will use again.
Fantastic experience: I had a great experience with Seth’s Estate agents while looking for a property to let. From the first enquiry to securing the tenancy, Sachin was professional, responsive and very helpful. I would highly recommend Seth’s to anyone looking to rent or buy a property and would not hesitate to use their services again in the future.
Fantastic experience: It was a great experience with Seth’s estate agent
Fantastic experience: I had an excellent experience with Seths Estate Agents, thanks to the amazing team of Amit, Neel, and Nisha. Amit was extremely helpful from the start, taking the time to understand my needs and offering valuable advice. Neel was dedicated and proactive, finding the perfect property and guiding me through every step of the process. Nisha ensured all the paperwork was handled quickly and efficiently, keeping me informed along the way. Their professionalism, attention to detail, and exceptional customer service made what could have been a stressful experience seamless. I highly recommend Seths Estate Agents for anyone looking for a reliable and supportive team!
Fantastic experience: Great deal by Sachin sharma , excellent work explain everything and answer all my valuable questions, thanks
Fantastic experience: Thank you so much for sorting out my problems I had very great full you was kind and I was listed too maliha thank you so much
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ 5‑Star Review We recently sold a house through Seths Estate Agents on Loughborough Road, and I cannot praise Amit Joshi and his team (Nisha and Neel) highly enough. From start to finish, Amit was absolutely fantastic. He stayed in constant contact, kept us updated at every stage, and went above and beyond to make the whole process as smooth as possible. What really stood out was Amit stepping in to handle queries that should have been dealt with by the solicitor—something he did willingly, efficiently, and always with a smile. Nothing was ever too much trouble for him. His professionalism, patience, and genuine dedication made a stressful process so much easier. I would highly recommend Amit and the team at Seths to anyone looking to buy or sell a property. Their service is exceptional, and you truly feel supported every step of the way. Thank you, Amit — you were brilliant!
Fantastic experience: A big thank you to Seth’s and Especially Sachin for helping us move into our new home, I would definitely recommend and cannot thank them enough, approachable and friendly staff all round!
Fantastic experience: I have been using Seths for many years, Sunny and the team were fantastic finding a new tenant for me. I was kept up to date all the way through out. Would always recommend Seths.
Fantastic experience: Its a very amazing experience with Mehek regarding to the property inspection. So many time I try to explain the issue but not outcome of the properly. she did visited the house a realized concern i highly recommended Mehek for the property inspection. I appreciate your understanding. Good problem solving skills. Thanks Krunal
Positive experience: I would like to give a shout out to Mehek within your company. Mehek is the lady who deals with myself and the property. Mehek is really helpful in working around time schedules i.e property inspections etc. Mehek goes above and beyond for my myself, and my property, and is pleasant and helpful
Fantastic experience: Really help full on everything fast action if something happen
Fantastic experience: Selling a home is stressful, but Amit and his team were amazing. They were professional, efficient, and honest from start to finish. They handled everything, answered all questions, and even helped with complex issues, making the process smooth. We would definately recommend selling and renting with Seths! Thank you for all your hard work Amit, Nisha and Neil!
Fantastic experience: Hello, I just wanted to sincerely thank Maliha for her help in getting our hot water issue resolved so quickly. Her prompt attention and willingness to take action immediately made a stressful situation much easier for us. We truly appreciate your professionalism, kindness, and efficiency—it did not go unnoticed. Thank you again for your support and for ensuring everything was sorted out so smoothly and quickly.
Fantastic experience: Thank you Neel and Nisha For commended for dedicated,professional,and friendly staff (Neel,Nisha) for providing excellent letting management and sales support.
Fantastic experience: Great service, really appreciate sunny and sachin to get us the right place that we were looking for.
Fantastic experience: Maliha Gani from the maintenance team is absolutely outstanding. She is extremely efficient, responsive, and always gets everything done quickly and thoroughly. Any issue I’ve had was handled professionally and without delay. It’s clear she takes pride in her work, and it really makes a difference. Highly recommend and truly appreciate her dedication!
Fantastic experience: I want to mention Maliha who has been really helping,had boiler issue and she understood the matter of urgency and sorted out immediately,she has been highly proactive and professional.
Fantastic experience: I rent a house that is managed by Seths and they are nothing but professional. Mehek is the person that I speak to the most and she is responsible for inspecting the property and always makes me feel comfortable about the situation, as lets face it, its never nice having people inspect your home. Feedback is always done in timely manner and regular safety checks are always carried out on time. Mehek again is always responsible for sorting these checks. We have been in the property for over 15 years and we are always made to feel this is our home, thank you!!
Fantastic experience: We have had a great experience with Seth’s. Mehek provided us with a professional and friendly service. She explained clearly how the house inspection works, has been accommodating and carried out the process with complete ease.
Fantastic experience: A big thank you to Sachin, for helping us move into our new hope, excellent service and friendly service. Thank you!
Fantastic experience: Mr sachin is good & supportive person.
Fantastic experience: Malika was extremely professional and kept me well informed throughout the whole letting process. Highly recommended. Many thanks
Fantastic experience: We’ve just bought our first property and had an amazing experience with Seths. From the first viewing to completion, everything was smooth and stress-free. Huge thanks to Neel for the quick updates, Nisha for constantly chasing solicitors, and Amit for making sure every detail was spot on. A fantastic, supportive team — thank you for making our first-time buying journey so easy and memorable.
Fantastic experience: A huge thank you to Seth's for managing the sale of our property. From start to finish the team was amazing and helped us and the buyers along the way. Amit was amazing and truly has loads of knowledge and contacts to help with any situation. He is always available and eager to make sure things run smoothly especially at the end for completion. I would highly recommend Seth's to help with your property.
Fantastic experience: A big thank you to Sachin And Malika And Maliha for the support in moving us in, very helpful and communicative throughout!!
Fantastic experience: Kish and Avaeis helped me a lot moving in to my property, will be highly recommended to friends and family. *A special thank you to Laila for her effort and support throughout the process she was incredibly helpful and made everything easy for us. Highly appreciated!
Hello Priya,
Thank you for taking the time to provide us with a 5* Google Review.
We are delighted you were happy with our services.
Kind regards,
Seths Estate Agent.
Fantastic experience: Thanks Maliha Gani , you did an amazing job yesterday. I reported an issue on the website, she called almost immediately and an engineer was sent to come fix the issue. All that was done within 4hrs ,once again THANK YOU Maliha
Fantastic experience: A special shout out to Mehek at Seths in Leicester. She very quickly and efficiently sorted a void period energy billing issue out for me as a landlord. Great communication throughout handling of the issue, very helpful, polite and professional. A truly exemplary display of a can do, problem solving approach, the kind i would expect from a first class business !
Fantastic experience: I am very happy with Seth’s service for the landlord contract and timely renewal notifications. The service is especially good because they are always available to take calls, and maintenance issues can be reported through a dedicated portal. Problems are clearly explained there, and responses are usually provided within three days.
Fantastic experience: Sachin and sunny great work and good customer service
Fantastic experience: I should have written this a long time ago, but better late than never. Shout out to Maliha she did such an amazing job interfacing with the landlord on our behalf. She was able to help secure some certain (quite expensive) fixes for us in the property which has made our stay very very comfortable indeed. Seths Estate Agents are doing really good work! kudos to the team.
Fantastic experience: Just sold my property with Seths, really great customer service, very friendly team, highly recommended.
Fantastic experience: We recently moved into a property managed by Seth’s and they have been wonderful, Sachin and Malika were very quick and helpful, highly recommend.
Fantastic experience: Maliha was excellent start to finish reported a repair was dealt with within 24 hours thank you maliha
Fantastic experience: Highly recommend estate agent. I rang Seth’s Uppingham Road branch and Hamza Patel helped me with all my queries within minutes. Superb service. Thank you Seths Estate. Thanks again Hamza Patel.
Fantastic experience: Seths Estate Agents, Loughborough Road, Leicester are an outstanding team. Amit and Neel were exceptional - they went above and beyond from start to finish when selling the house. I cannot recommend Seths highly enough. They are a safe pair of hands, proactive, extremely professional and incredibly helpful.
Fantastic experience: It’s was great and they was very good and help me for everything about the house. Sachin and Malika
Fantastic experience: Maliha gani provided truly outstanding service. She was incredibly professional, patient, and knowledgeable. It's rare to encounter someone so helpful and dedicated to making an interaction smooth and positive. She deserves high recognition for her excellent demeanor. Thank you so much maliha
Fantastic experience: Just bought our first property and couldn’t be happier that Seths handled it! From the very first viewing to completion day, the whole process was unbelievably smooth and stress free. The team were absolute stars: Neel with his quick updates, Nisha tirelessly chasing solicitors, and Amit making sure every detail was wrapped up perfectly. A brilliant, supportive and genuinely helpful team. Thank you for making our first-time buying experience so easy and memorable!
Fantastic experience: We had an amazing experience with Seths, me and my family. Sachin was very friendly, polite and answered all of our questions. He was very professional and guided us through application process
Fantastic experience: I’ve been letting a property from Seth’s since June this year. I’ve quite often been in touch with Mehek whenever there’s an issue or even if it’s a general enquiry. She’s very supportive and very understanding.
Fantastic experience: Very good experience. No mis-direction. No tricks. Straight-forward and volunteering information to my benefit, not theirs. I tried to pay for an extra service (energy compliance thing) I received, but was told it was already included in my package. No emotional blackmail, they are professionals intent on making an honest living (Loughborough Road Office).
Fantastic experience: The biggest if thank you to Amit and the sales team . Five stars doesn't seem enough..They dealt with the sale of both mine and my partners properties and despite several hurdles they couldn't be more helpful and kept us fully informed which made a stressful time a lot easier. We where in the middle of a long chain and Amit was certainly the driving force pushing it through Thank you so much
Fantastic experience: We used Seth's for the sale of a property in the LE4 area. Prior to going to Seth's, we had initially used the Leicester office of a big national-brand estate agents for the sale. This agent locked us into a 5 month exclusivity period and, as soon as we had signed with them, the main contact stopped being responsive. The agent was also not proactive in helping us sell the property and did not manage to arrange many viewings. By contrast, Seth's were brilliant. They knew the local area well - within a month of listing with them, we had several viewings and a good offer. Throughout the sales process, Seth's were responsive and helped to progress the sale up until completion day. A special thanks goes to Amit for his support, guidance and patience. I would definitely recommend Seth's over any large brand estate agents as you'll get a more personal and attentive service.
Fantastic experience: Excellent service from Seth’s Estate Agency! The team was professional, helpful, and made buying my new home a really positive experience. Highly recommend!
Fantastic experience: I had a fantastic experience with Seths Estate Agents. From start to finish, the team was professional, knowledgeable, and genuinely helpful. They made the entire process smooth and stress-free, always keeping me updated and answering any questions quickly. The solicitors they suggested were brilliant and got everything sorted quickly. The process was smooth and finished right on time, just like they said it would. Really pleased with how everything went — would 100% recommend Seths!
Fantastic experience: Sunys service was 5 star one of the best estate agents in leicester
Fantastic experience: I've been dealing with Seths for almost a year now and every time I've needed help, they've always been there, so reliable, patient and helpful, no matter how trivial my issue or query was. It was quite a stressful time organising my own home by myself again but Sachin and Mehek made everything simple and getting my home was such an important step for me. I can't thank those two enough. I really wouldn't want to use another estate agent now I know how brilliant Seths are. I'm very grateful for everything.
Fantastic experience: Sonny is a decent well mannered gentleman who is always ready to help regarding house matters. He always answers the phone with a kind voice and greeting. Thank you for all your support
Fantastic experience: Seths are a great estate agents and are my go to for all my letting needs in and around Leicester. Mahul in particular is always very kind, helpful and explains everything in detail. Extremely professional and knowledgeable. The service is outstanding and I can't fault them in the slightest. Would highly recommend Seths to anyone looking to rent or let out their own property, you'll be in very safe hands!
Fantastic experience: I had an excellent experience with Seth’s Estate Agents! From start to finish, Mahul was incredibly professional, helpful, and genuinely cared about finding the right place for me. Communication was clear and consistent throughout the process, and every question I had was answered quickly and thoroughly. It’s rare to come across such an attentive and friendly team in the property world - I couldn’t recommend them highly enough!
Fantastic experience: I can’t recommend Seth’s Estate Agents in Leicester highly enough! From the moment we started our property journey, the entire team was professional, efficient, and incredibly supportive. A special shoutout to Mahul Mehta - truly the standout star of the experience. Mahul's knowledge of the Leicester property market is second to none. He was always approachable, honest, and genuinely had our best interests at heart. Whether it was arranging viewings, answering questions (no matter how small), or keeping us updated every step of the way, Mahul went above and beyond. Thanks to him, the whole process felt smooth and stress-free. If you’re buying, selling, or renting in Leicester, I wouldn't look anywhere else. Seth’s and Mahul Mehta are the dream team!
Fantastic experience: I spoke with Laila first time on the phone and I found her to be knowledgeable and professional. I wish her good luck in her future endeavours. Kamlesh Shah
Fantastic experience: SETHS team worked diligently on the sale of my property, finding a buyer quickly. They were at all times friendly & communicative and sorted issues as they arose. I would reccommend them highly.
Fantastic experience: I recently sold my house with Seths. They were very professional from the offset and Iqbal and Kajal have been very helpful. My house was on the market with other agents for over a year and with Seths my house sold within the first week of going on the market. I was a very anxious seller and Seths did everything they could to allay any concerns I had which offered my lots of reassurance.
Fantastic experience: Excellent service from Amit and the team. Conducted a sale from miles away, Amit and his team always kept us up to date and the service was excellent from start to finish. A company that takes great pride in the customer journey.
Fantastic experience: I deal with the company regularly and staff are always friendly, Maliha is always helpful and promptly resolves any queries
Fantastic experience: On behalf of my mum, I’d like to say that Seths were superb in helping her sell her property. The team was professional, responsive, and true to their word throughout the process. We couldn’t fault their service and would highly recommend them. Thank you to Amit, Neel, and Nisha!
Fantastic experience: I was having maintenance issues on my rental property. Maliha from seths dealt with that issue instantly and booked an engineer straightaway to resolve it. She was very professional and friendly. She deserves all the success in her profession.
Fantastic experience: Absolutely amazing experience with Seth’s, especially Mehek, she was very professional and respectful during all of our interactions. Mehek even rescheduled the property inspection promptly as I wasn’t available and even during the inspection she communicated everything kindly and in a professional manner.
Fantastic experience: We recently sold my late mother’s house through Seth’s Estate Agents and were thoroughly impressed by their professionalism, dedication and attention to detail throughout the process. Amit Joshi was outstanding from the very start — his initial advice and guidance were invaluable in allaying our fears and concerns about selling the property. His calm, reassuring approach gave us the confidence to move forward. We were equally impressed by Neel Ravat, whose organisation of the viewings was excellent. He was always available to answer our questions — no matter how small — and dealt with every query promptly and patiently. The team told us to “trust the process” and they were absolutely right — within just six weeks we had achieved a sale. We are immensely grateful to Seth’s for their support and would have no hesitation in recommending them to anyone considering selling their property.
Fantastic experience: I recently had the pleasure of working with Maliha for some maintenance jobs related to lettings, and I have to say, my experience was quite positive. From the moment we connected, she was professional yet friendly, making the whole process feel effortless.
Fantastic experience: I've just had a video call property inspection with Mehek, and I was impressed with how smooth and professional the whole process was. She also took action on a property issue I had reported several times in the past but had never received a response to. She followed up promptly which was very reassuring after waiting so long.
Fantastic experience: Want to really thanks Maliha at Loughborough Road branch..she very very efficient and always a great help in every way. She quickly deals with problems and has solution to most things.
Fantastic experience: I am really happy with the behaviour and co-operation of Meher faruk who inspect the home.
Fantastic experience: Mehek did a property inspection and she was very polite and professional. She communicated before she made the video call and during the call she spoke softly and gave me time to move from room to room. These are the kind of people we need in modern day organisations. I wish her all the best in her career and hopefully promotion soon. You are a star Mehek ❤️
Fantastic experience: Nisha at Seth’s was helpful and friendly throughout. She replied to all our emails quickly and I had no hesitation to ring if I needed. And there was always a friendly voice on the other end if I did! They helped move things along on completion day too. Thank you for helping us with the process of buying our home! Would definitely recommend.
Fantastic experience: Sunny was absolutely brilliant with his excellent customer service skills and his efficient way of discussing any issues relating to the property. Very humble and on the point gentleman. An absolute asset to the company. Many thanks Sunny
Fantastic experience: I’m really happy I have found Marc again. He has now taken on my property in Nuneaton. We used to use him years ago. Happy to find him again with new company.
Fantastic experience: I had a lovely inspection session with mehek today. Mehek is wonderful and very friendly with a brilliant level of understanding. She worked around my time patiently,suiting my convenience. I apreciate your help today and thank you for making life so much easier !!
Fantastic experience: Mahek has been very helpful and efficient. Always quick with answering queries! Thanks for being so supportive.
Negative experience: Horrible experience with the team and the service more than 3-4 weeks we keep chasing them regarding a property still they haven’t get us a viewing and when we call them without we finish our talk one of the person who work there said take care and cut the call on the face really bad service and rude I will never recommend this horrible service to anyone
Dear Safwan,
Thank you for sharing your feedback. We understand your frustration regarding the delays in arranging a viewing. Unfortunately, access to the property is currently restricted by the existing tenant, which has made scheduling challenging.
Regarding your call experience, we have reviewed the recording. While we understand it may have felt abrupt, our colleague had explained the situation on several occasions and at the point the call ended, there was silence from your side, which gave the impression the conversation had concluded.
We sincerely apologise for any frustration or inconvenience this has caused and appreciate your patience as we work to resolve the situation.
Kind regards,
Seths Estate Agents
Fantastic experience: Seth’s estate agents were very supportive and helpful. Thankyou to Sachin who made the process very calm and smooth for us. The whole process was stress free thanks to Seth’s! Thanks again
Positive experience: I would highly recommend this agency, for buying and selling house. supportive staff special Amit and Neal, are great people…Thank you Amit and Neal for your Support to buy property..
Fantastic experience: Very impressed with Seths in relation to a recently completed sale. Excellent communication throughout the process and very pleasant staff too. Highly recommended
Fantastic experience: Just would like to say had the pleasure to deal with Seth’s estate agents would highly recommend them especially Avaeis he was very efficient and professional many thanks
Fantastic experience: Great experience working with Nisha and Amit on our clients purchase. They were supportive, responsive, and made the whole process smooth from start to finish. Really appreciated their help throughout!
Fantastic experience: Mahul Mehta consistently provides outstanding customer service. He’s friendly, helpful and always provides the right advice and guidance and goes above and beyond to ensure everything runs smoothly. It’s rare to find someone so reliable and genuinely committed to helping others. I highly recommend Mahul and his team!
Fantastic experience: What a great experience in selling a house. Professional service, quick sale and great communication I would certainly recommend
Fantastic experience: The team at Seths were a great help when buying my first home. Nisha was especially helpful and did a brilliant job keeping me updated. Would recommend.
Fantastic experience: I came into the office looking for advice on finding a property that accepts DSS, and I have to say, the experience was completely different from what I’d had with other agents. While most places just dismissed me without even listening, Marc was the only one who actually took the time to understand my situation. He showed genuine interest, patience, and went above and beyond to help me find a property. I truly appreciate the respect and support it made a difficult process feel a lot more manageable. Thank you for treating me like a person and not just a number.
Fantastic experience: I would highly recommend Amit and his team. They did a fantastic job in finding us a buyer after one set of viewings and ensured everything was in place. Our sale took longer then expected, which was out of our control but Seths Estates Agents (on Loughborough Rd) made sure everyone was kept in the loop that thing were still progressing. Ultimately resulting in a successful sale. Thanks Seths!
Fantastic experience: Maliha Gani has been working with us for a long time and she is always helpful is able to sort out any issues we have with the house we are renting. Shes extremely professional and efficient.
Fantastic experience: The maintenance team at Seth's is great, especially Avaeis & Maliha, they have been supportive, responsive and extremely efficient... I'll Definately recommend
Fantastic experience: Contacted Seth’s regarding marketing our property. Meeting Amit for the first time I knew we were in reliable & professional hands. From his initial valuation, sales particulars, handling of viewings, sales negotiations to final completion he was helpful, very proactive, upfront & responsive. Always gave fair no jargon advice & guidance throughout the whole process. Wouldn’t hesitate to recommend Amit at Seth’s.
Fantastic experience: A huge thank you to Mahul at Seths. Their dedication, expert advice and consistent support has been invaluable. They've truly made my experience as a landlord stress-free and I would not hesitate recommending anyone to Mahul and Seths Estate Agents!
Fantastic experience: Great working with Seth's, having dealt with Maliha and Avaeis all I can say is brilliant, professional service, thanks!
Fantastic experience: I had to deal with Seth’s estate agents today to resolve an issue for work, I was dealing with Maliha who was very helpful and quick to respond to my questions making the whole process smooth and easy
Fantastic experience: I’ve been renting with Seths and have contact with Amanda mostly. She is super helpful, knows her stuff and is a lovely professional friendly lady.
Fantastic experience: Sunny was very helpful and answered all my questions. He gave lots of information and was positive about the flat.
Fantastic experience: I used Seths to rent out my property in Leicester. From the moment Mahul came out to me, he was very knowledgeable and made me feel at ease, especially as this was the first time I was renting out a property. He updated me on things such as ground rents and service charges I would have to pay etc. The team then proceeded to find me tenants who have been in the property for the last 18 months. The service and communication was great and I would highly recommend any Landlord to speak to Mahul and the team at Seths. Thanks once again.
Fantastic experience: As a landlord, I've been with Seth's for a few years now. I can honestly say they have by far been better the any other letting agent I have previously used. I would, and do highly recommend the whole team.
Fantastic experience: My family and I have experienced excellent customer service from Seths with managing our rental properties. The staff are all very polite and willing to help. In particular, Avaeis pays great attention to the management of maintenance issues and certification. Thank you all!
Fantastic experience: I’m extremely pleased with the service Mahul and his team have provided in finding tenants for our property. From start to finish, the process was smooth, efficient, and completely hassle-free. They took the time to understand our requirements, provided regular updates, and delivered results quickly. What really stood out was how easy they were to work with – professional, responsive, and always approachable. Nothing ever felt like too much trouble, and their communication throughout was excellent. Thanks to their hard work, we now have great tenants in place, and I wouldn’t hesitate to recommend Mahul and his team to anyone looking for reliable and straightforward letting support.
Fantastic experience: Thank you Maliha and team Seth's on acting promptly on our burst water pipe issue, that happened overnight and threatened our days of celebration. Because of you our weekend was saved.
Negative experience: Terrible service! Left me not knowing for days, all to tell me 2 days before my contract is meant to end. Lack of communication, promote terrible landlords also! Very unprofessional how it was dealt with as a whole, I hate leaving reviews but when you don’t get back to your email it’s the only other thing unfortunately. The lady that showed me the flat to begin with was lovely though and a real gem to the team it seems like after speaking with the rest.
Dear Ms Victoria,
Thank you for taking the time to speak with our Lettings Area Manager over the phone and for sharing your feedback.
We understand how frustrating and disappointing this experience has been for you, especially given the timing and urgency of your situation.
As we discussed, the final decision on the tenancy lies with the Landlord, and unfortunately in this case, they chose to decline your offer. We appreciate how much time you invested in providing your documents, but the Landlord made the final decision I am afraid.
We take feedback like yours seriously, as it helps us identify where and if we can do better in supporting prospective tenants.
I also appreciate your kind words about the team member who showed you the flat and we are glad to hear you feel there was a positive in your experience.
Rest assured, we will continue to remain committed to helping you find a suitable new home should you require our services and hopefully there will be a positive outcome next time.
Kind regards,
Seths Estate Agents
Negative experience: Was looking to rent a property with my partner and found one we wanted through Rightmove. Had a viewing and everything went well. Tried to submit a reservation form and heard nothing back for a while. We rang up and got told we would hear something back later as the person handling it was on annual leave. Waited a few days, then had a missed call 3 minutes before they closed. Tried to ring back minutes later, but the lines went dead. We rang up again the following days and were told the person was back on annual leave again, and they would call us when they were back. We heard nothing, so again had to call them up. Here we were told that someone else would send the form off now, as it hadn't been sent off this whole time (2 weeks). 2 weeks later, we ring up again as we were waiting to hear back and the limit of the reservation form was 2 weeks for them to tell us if we were suitable candidates, so we were curious what was happening. This was the point we were told that the property had been sold to someone else, despite us putting in a reservation form, which in the contract states the property has to be taken off the market whilst they vetted us out. Whilst the viewing experience was great, the following steps on trying to secure that property were a nightmare and because of the lack of communication, ultimately led to us feeling rug pulled on a property we very much wanted to pursue.
Dear Samuel,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience and understand how disappointing and frustrating this situation must have been for you and your partner.
We would like to clarify that the decision on which applicant to proceed with ultimately lies with the landlord. For this particular property, we received multiple reservation forms, all of which were presented to the landlord for review. After careful consideration, the landlord chose to proceed with another applicant.
Our records show that we left a voicemail for your Partner on 2nd May to inform you of the landlord’s decision. We sincerely apologise if this communication did not reach you as intended.
We appreciate your kind words about the viewing experience, and we're sorry that the subsequent steps did not meet your expectations but this was out of our control.
Kind regards,
Seths Estate Agents
Negative experience: Review of 9 Woodby Street Property Managed by Seths I recently moved out of a property managed by Seths at 9 Woodby Street, and I feel it’s important to share my experience for the benefit of prospective tenants. The overall service provided by the management team was deeply disappointing. Maintenance issues were consistently ignored despite multiple complaints. The team showed little to no interest in inspecting the property or recommending essential repairs to the landlord. This house, dating back to the 1940s, is in serious need of refurbishment. During my two-year tenancy, no significant repairs were undertaken, and it often felt as though Seths and the landlord were deliberately avoiding responsibility for the property’s condition. The damp, mould-infected walls made the home unsuitable—especially for families with young children. I cannot recommend this property to anyone unless a full renovation is carried out. Basic standards of maintenance and tenant care were not met.
Dear Utip,
We are disappointed to receive your 1-star review, which we believe does not accurately reflect the facts of your tenancy.
We have attempted to contact you multiple times by phone and email to discuss your concerns, but unfortunately, we have not received a response.
For clarity, we would like to address each of your claims individually:
1. "Maintenance issues were consistently ignored despite multiple complaints":
Our records show that throughout your two-year tenancy, we did not receive any phone calls or emails from you regarding maintenance issues.
If any problems had been reported, they would have been addressed in line with our standard procedures.
2. "The damp, mould-infected walls made the home unsuitable":
We have reviewed all correspondence and inspection reports from the duration of your tenancy, and there is no record of any reports or evidence of damp or mould in the property. Routine inspections were carried out, and no such issues were noted by our team.
3. "I don’t know who the landlord was but he kept increasing the rent yearly":
Landlords are entitled to review and adjust rent annually in accordance with market conditions. In your case, the rental increases were modest and remained below the prevailing market rate for similar properties in the area.
4. "The manager kept pressuring us to sign a 6-month contract":
We have reviewed all call logs and email communications, and there is no evidence of any undue pressure. The request for a new fixed-term agreement was made at the landlord’s instruction to provide security, rather than allowing the tenancy to become periodic.
5. "My deposit has been deducted. I am being charged outrageously":
Deposit deductions were submitted through the Deposit Protection Service (DPS) and are open to dispute should you wish to challenge them.
Additionally, when you served notice via email, you expressed gratitude for our support and cooperation during your tenancy, which we appreciated.
We remain open to resolving any outstanding issues in a constructive manner and encourage you to reach out to us directly should you wish to discuss this further.
Kind regards,
Seths Estate Agents
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