Rushbrook & Rathbone Ltd

Fantastic experience: Hester is a responsive and efficient property manager who deals with issues promptly and works hard to get them resolved as quickly as possible. His communication is clear, and he is always helpful when assistance is needed.

Fantastic experience: We have been with Rushbrook for nearly 13 years & they have looked after us incredibly well. Hester, our property manager is a pleasure to deal with & incredibly helpful.

Fantastic experience: Very good service in managing my property. Efficient, friendly, helpful

Negative experience: Looking at some of the reviews that have been left so far, it seems that Rushbrook are great for landlords, appalling for tenants. Property management should balance the needs of both and I think this is where Rushbrook could certainly make improvements. Every issue raised, whether it has been minor, or more serious, has taken weeks or months to sort out. They seem to rely on the tenants chasing for updates rather than keeping track of what repairs are in process and managing them proactively. Property maintenance is a large part of property management and while Rushbrook may collect the rent, they won't look after your bricks and mortar. Landlords, don't settle for a management company who don't care about your property or your tenants.

Fantastic experience: I’ve been working with R&R and Emma Royston for nearly four years now and have always had a great experience. Emma consistently goes above and beyond, is incredibly helpful and always a pleasure to work with. I’m very happy with the service and would highly recommend Emma and the R&R team.

Fantastic experience: I’ve been dealing with Rushbrook & Rathbone for the past two years as an agent using them to manage my portfolio, and they have been fantastic. I normally deal with Emma, and she is always on the ball—quick to reply to emails and always picks up the phone when I call. Her efficiency and professionalism make everything run smoothly. I can highly recommend Emma and the team at Rushbrook & Rathbone.

Fantastic experience: We have been working with Rushbrook and Rathbone for some time and they are a pleasure to deal with on every level. Particularly Laura and Hester - many thanks, Mandy

Fantastic experience: Effective, and efficient.

Negative experience: ❌ Do not trust the positive reviews, read the negative ones! Please avoid, there are so many better Property & Block Management companies in Hertfordshire! If you are already with them.. double, TRIPLE CHECK YOUR INVOICES - they can’t be trusted! “A leopard never changes its spots”. They will make empty gestures and broken promises. Look up this saying, it describes them perfectly. ❌

Negative experience: BE AWARE WHEN RENTING FROM THIS COMPANY. JACK NAULTY the estate agent and this company are terrible agents. I move into 124a Broadmead, TW on. 12 month contract. From moving in the property was not clean or maintained well the property had severe mould and damp issues. And the landlady had painted over the mould The front door had a huge gap which letting in cold air throughout the winter. Balcony water logged, broken shower, mould up the walls and Celling. It was disgusting Reported multiple times consistent emails. Then Jack and the estate agent, who Works in the company had lied to the deposit company trying to make me out to be the problem for mould and damp issues in the Rental. They even went into my personal Facebook To lie to the deposit scheme. Take my personal photos but they got no where with there lies. I was very surprised that a company would stoop so low that represents themselves as a professional company. The only reason I was able to get out of this contract with when the new law came into place. They had no care for myself or my daughter we were consistently ill with chest infection, and high bills from damp mould and a huge gap in the door. I want to warn others when renting properties through this agency Unprofessional and not trustworthy

Fantastic experience: Hester has recently supported me in the absence of another member of the R&R team and once again the communication has been smooth. Friendly, professional and up to date. Very happy and grateful for the support, thank you Hester!

Fantastic experience: It's always a pleasure working with R&R. The team is professional, responsive, and consistently provides an excellent level of service. Communication is always clear. A special thank you to Vicki, who is always friendly, approachable, and incredibly helpful.

Fantastic experience: I highly recommend Rushbrook & Rathbone if you're looking for a professional agent that cares about their landlords and tenants.

Fantastic experience: Vicki Farrimond has been a pleasure to work with throughout the recruitment process. She is highly professional, responsive, and brings a genuinely positive approach to everything she does. Her support and clear communication made the entire process smooth and efficient.

Negative experience: Believe the other negative reviews. The service is terrible. When you raise concerns about the poor standard of work and the deteriorating grounds they are supposed to maintain, your complaints are ignored. However, as soon as payment is due, they pursue it relentlessly without taking any responsibility for the work that should have been carried out.

Fantastic experience: R&R have been our agents for over 15 years. Their service and responsive is second to none and has been consistent throughout. Laura and Emma - thanks for your professionalism and all you do! Throughly recommended!

Fantastic experience: I have been with them for years and they are amazing, actually with integrity with everyone's interest at heart. Great company and wouldn't used any other.

Fantastic experience: Laura at R&R Property Management is a pleasure to work with. She’s friendly, responsive, and easy to communicate with, which makes coordinating maintenance services straightforward and efficient. We really appreciate working with her and are always happy to support the R&R team.

Fantastic experience: Working with Sandra from R&R has been a pleasure, she is always professional and helpful. I look forward to another great year of working together. Thanks Sandra ☺️

Fantastic experience: I used R&R to help with property management for about 3 years always really helpful and quick at answering any questions especially Vicki would highly recommend

Fantastic experience: I’ve dealt with Laura on many occasions and it’s always a pleasure. Laura is always quick to respond, very helpful and nothing is too much trouble. I can’t praise Laura enough.

Fantastic experience: Working with Sandra Byrnes has been an excellent experience. Communication is always clear, timely, and professional, making it easy for us as a supplier to coordinate services efficiently. Highly recommended!

Fantastic experience: Emma Sheehan is always helpful and nothing is to much bother. Thank you for all your help :)

Fantastic experience: Dina at R&R has been managing a property on my behalf for five years plus. She is a pleasure to deal with and always ensures that issues are addressed promptly and with satisfactory outcomes. Dina is professional and helpful in my dealings with R&R and I wouldn't hesitate recommending her.

Fantastic experience: We are an AV company who specialise in audio / home cinema and wifi cctv , dealing with Laura C, was a pleasure and her prompt and professional l attitude is second to none, she was so helpful and we look forward to dealing with her and the company in the future.... Thanks again

Fantastic experience: I deal with Sandra Byrns in Property Management on a regular basis and I find her very helpful. She is always happy and nothing is ever too much of an issue for her to sort out. Highly recommended.

Fantastic experience: Brilliant service from Sandra Byrnes at Rushbrook & Rathbone. Always helpful, efficient, and a pleasure to work with. Communication is spot on and everything is handled quickly and professionally. Highly recommended.

Fantastic experience: My property manager Ellie was outstanding,she able to solve any property related problem withinn very short time.I am happy with her service.

Fantastic experience: Emma was great !! So helpful and informative, highly recommend her services

Fantastic experience: I had the pleasure of dealing with Emma recently who helped me move into my new flat. As a first time renter I was a bit nervous about the whole process, but Emma was fab !! No question I asked was too much and cannot thank her enough for her help ! Highly recommend her services

Fantastic experience: Good estate managers. Very professional and easy to get hold of

Fantastic experience: It’s be a pleasure working with the team at rushbrook and rath very professional friendly and reliable company.

Fantastic experience: what a breath of fresh air Emma Sheehan has been to work with. Very responsive and always super helpful throughout the process. Thank you Emma for all your help. Tom & Hayley

Negative experience: Avoid if possible. Countless errors on tenancy invoices, multiple hidden charges, an exhaustive complaints procedure designed to make you give up and missing legal documentation required by law. I have saved all communication and documentation if someone ever decides to take this further.

Negative experience: Absolutely awful company to deal with as a landlord. I had a person liaising with me who just didn't know what she was doing. At one point she sent me an email saying that she couldn't send the inventory report to me because the file was too big. I had to chase them for everything multiple times, I did that with the deposit which they were meant to transfer to my DPS account for my tenants. In the end I had to give up because they just didn't do it! I had to get another company to speak to them and get them to transfer the deposit which only happened a year later. Avoid them at all costs!

Negative experience: Worse company ever not support at all we have being more that one week with no electricity no heating house was liking for 1.5 year now even the phone line no works so avoid them so disappointed

Negative experience: We lived in one of the properties managed by this agent between 2018 and 2025. Absolute nigthmare. Stay away from any properties managed by this agent.

Fantastic experience: After multiple bad experiences with rude and unaccountable letting agents, working with Alex from R&R was like a gift from above! Responsive, transparent, understanding, and super friendly. Thanks for everything’

Negative experience: The worst letting agent. Rude staff, hidden fees where they will demand you pay 100’s with no reason and 0 care. Will rent properties where things fall to bits and mold and take months to nearly a year to do anything about.

Negative experience: Deeply unprofessional and distressing experience. I went through the entire application process for a tenancy at 269 Streatham High Road, staying responsive even during my graduation and holidays to meet their extensive (and invasive) referencing demands. I passed all the checks, only to have the letting agents delay issuing the contract multiple times, pushing back my agreed move-in date without explanation. Then, after over two weeks of communication and after I had made housing and financial arrangements based on their confirmation, they suddenly informed me that the landlord would no longer be accepting new tenants — after I had passed everything. This left me effectively homeless, with no prior warning and no support. The lack of accountability and disregard for the time, stress, and personal cost caused is unacceptable. I would strongly caution anyone considering renting through this agency.

Fantastic experience: As an electrical contractor, I’ve worked with many property managers, and Abigale stands out. Always organised, communicative, and professional—jobs run smoothly thanks to their clear direction and prompt responses. A pleasure to work with every time.

Negative experience: Beyond hopeless. Kept getting fees wrong, unresponsive to calls and emails, and any contractor they sorted on my behalf was eye wateringly expensive. In the end I just started sorting jobs myself, which is not ideal when you are paying a management company. Feels like they are making it up as they go along. Avoid like the plague.

Fantastic experience: The management of my rental property was taken over by this company. My contact was Sandra Brynes throughout the whole tenancy which gave myself and my tenant consistency. Sandra issued a section 21 on my behalf and dealt with everything. Sandra was always on the other end of the phone and answered all emails promptly. She was a pleasure to talk to and acted promptly at all times during this difficult time. Nothing was too much trouble. She had great communication skills with myself and my tenant. She was on the ball and clearly experienced in dealing with such matters. Good communication was key and Sandra didn't shy away from difficult conversations with my tenant. Thank you for making the whole process go so smoothly.

Negative experience: Don’t deal with this management agency they will let you down. Twice before we have complained about poor communication and not being informed about issues needing attention. Our lovely tenants reported a damp patch in October which did not get repaired until our tenant came to us directly. We personally fixed the issue from getting any worse in three hours! Our property has sustained significant water damage due to lack of action by R&R. We paid hundreds of pounds a month for them to ‘manage’ our property and all we have experienced is costly damage.

Negative experience: Needed to use them as tenants but would not recommend. We have requested to have the initial agreement amended so that two parking permits are granted instead of one. The contract has been amended as per request however only 1 parking permit has been issued. After weeks of back and forth after moving in, a guest permit has also been issued that could only be used from 8 am to 8 pm. The agency assured us the parking penalties that we have received in the meantime are likely to be withdrawn or we are likely to be reimbursed as per our contract. To our surprise, the parking owner told us that's not the first time they see tenants having been promised something that could not be delivered. Eventually all responsibility for the night time parking as well as for the penalties has been pushed back and we ended up paying for all despite the correct agreement. There were other issues too and for these we needed Citizens Advice involved. I hope the landlord doesn't pay much for the 'management'.

Negative experience: would rate it 0 stars if i could, almost every review here sums it up

Negative experience: My experience with R&R over the past couple years 1.Very Poor communication 2. When you send an email regarding an issue in the property, it takes them ages to get back to you and even more long to get it sorted. We ended up buying and replacing ourselves as these items are essential for everyday living. 3. When you call up regarding electrical emergency and you leave a messages, they don’t even bother getting back to you so you end up having to pay yourself to get it sorted. 4. The boiler has so many issues they send they’re so call engineer around to give us a certificate. Speaking with the engineer last time he was here he admits that the boiler needs to be replaced, but R&R tell you the boiler is absolutely perfect. The boiler engineer actually even put the carbon monoxide detector on top. I’m having to turn the boiler off every night as I don’t trust it, R&R telling me the boiler is absolutely perfect nothing wrong with it, unbelievable Customer Service is poor. They don’t give a shit about you or your family. There’s so many more other point I could write down. Stay away avoid this agency

Fantastic experience: Brilliant service from Emma and the team, very responsive, helpful and clear with her requests. Cannot fault them at all.

Fantastic experience: We have had the pleasure of dealing with Emma and the team at R&R, they made the pre-tenancy process an absolute breeze and we will soon be in our new flat. Thanks again!

Fantastic experience: A great experience and service from Ellie Hann at Rushbrook & Rathbone Ltd. Really smooth sailing and everything went to plan for our move, with her help. Professional, personable and eye for detail. Thanks so much!

Negative experience: I hope to put zero star, worst experience with them ,with lots of miscommunication with ext agent and repeatedly asking for same information which caused lots of delays.

Negative experience: Rip off merchants avoid at all costs

Fantastic experience: I have used Rushbrook for the past 2 years and have to say they have been excellent! Very quick to respond to me and deal with any issues at my property. Highly recommended their services!

Negative experience: So where do I begin. If you don’t read this I’m sorry for you. my dream house that I started renting in September 2021 in Brookmans park. Little did I know how quickly a dream would turn into a nightmare :( I’m currently sat in my car crying writing this. I cannot believe how much neglect I have experienced from not just my landlord but this estate agents. When I say neglect I mean the state of this property and poor communication. I reported problems pretty much from the start. Little bits here and there but then out of the blue the house had started cracking, exposing brick in the windows, my floors dropping, the beams coming away from the house, the porch coming away from the house and the chimney falling bringing brick and tiles down with it. Which has now resolved in birds moving into the attic. This was all reported in November 2022 and nothing has been done apart from the odd builder coming round to do quotes. and measurements from the insurance company. I had requested that my tenancy would be terminated early as the landlord is in breach of the contract under section 11 of the landlord obligations act and I wanted my £5000+ rent back I had paid upfront as I fear for my safety. Not only has this house caused my 13 year relationship to come to an end after numerous arguments it has took its tole on my mental health. I have cried over the phone begging for help and what I received today was simply a pie in the face. My landlord has declined that I leave early. Even though my contract ends in September He’s keeping my money and the estate agents have “no more power in the matter” apparently even though he’s in breach. This has caused me to find a property elsewhere so now I’m paying for two houses because I don’t feel safe here anymore :,( Even closing my front door is causing more cracks and movement. Due to all of the cracks and gaps I had the most horrendous winter here. My gas bill alone was between £600-£800 a month but yet I was still freezing. So not only was the landlord in breach because of the disrepair I was also living here with an epc rating that wasn’t even legal. When I’ve always signed an agreement I never thought this could ever happen to me. Never in my wildest dreams did I think that landlords and estates agents can get away with this in 2023 After many calls this afternoon I am now receiving help from Welwyn and Hatfield council. Who was appalled hearing how upset I was. I have also contacted shelter and justice for tenants. I just hope when you read this you think twice. Don’t do what I do. See the good in everyone and some how gets ripped off everywhere I go because of my nature. Look around and check the reviews. A nice house isn’t worth being with a bad estate agent. Trust me. Looks like my poor review is adding to the rest of the bad reviews that I wished i checked 2 years ago. :( I’m absolutely devastated Lee

Fantastic experience: Amazing team at R&R very professional and amazing response times on queries. Specifically amazed with the service level as the Managing Director Roma Sharma has stepped in and resolved situational issues apparently which were inevitable and also hand holding as in when required for agents who are new to the business. Been working with them for years and I'm definitely going to recommend R&R for their outstanding and exceptional service towards their clients and customers.

Fantastic experience: Excellent service as always. Everyone is very helpful and professional. Used their services for past 5 years and would definitely recommend R&R, always there to assist highly commendable services.

Fantastic experience: I don't always write reviews but feel compelled to have to leave an amazing one specifically for Vicky Farrimond who works at Rushbrook and Rathbone. Through what I would describe as a difficult process of referencing (moreso related to the landlord that we were having to deal with rather than the process of referencing itself), Vicky was professional, friendly and honest every step of the way. Her prompt and thorough approach in coordinating communication with the Lettings hub and with Statons was second to none. Thank you to Vicky and the team, were passed referencing and despite not getting the home that we had applied for, she had made the process of closure seamless. Having to deal with circumstances that are not in our control despite jumping through all the hoops successfully is disheartening but when dealing with professionals like Vicky, it all feels much less painful. Thank you for your valued support and customer service. You'd be a great role model for anyone learning in your team.

Negative experience: I wish I could give them no star as they don't deserve even 1 star. I have moved to a property in Barnet last year and was there for about 9moths. they have given me a property with so many issues. one bed was flooded and we couldn't use it, Marks on the carpet , walls were all marked and not painted as they had a tenant with kids for three years. I took all the pictures when I moved in and moved out as I heard how unprofessional are this state agents as claim your deposit toward painting and damages done by the old tenant. I think they couldn't claim from the old one and try to claim from us or maybe they claim from them too. I wouldn't trust them at all . they are trying to claim all the money on the property before I moved in from my deposit. they trying to blame the landlord who wants to claim not them. I am making sure they can't as I have so much evidence. I will report them to the property Ombudsmen too as what they do is illegal.

Fantastic experience: Great partner organisation

Fantastic experience: Been with R&R for a year now, always quick to respond and get things sorted. Everything you need from a property management company.

Negative experience: we wish we can give negative review to this company. A bunch of amatures pretending to be proffessionals. Taking peoples monies for granted. Special warning to landlords avoid this even if you have to pay 25% extra to some proffessionals. Agents are used for peace of mind this experience was just one big headache Avoid even if they offer free service as they will come up with somthing to take your money.

Negative experience: In my experience this company does not offer a professional service. I can't comment on its management of tenants. But is does seem to display a contempt for landlords/leaseholders that is astonishing. I'd certainly like to speak with their directors about it but imagine it is part of the company ethos. Try it and see... At your peril.

Negative experience: To resolve a problem need contact they 100 times

Fantastic experience: The staff are very helpful and professional at all times. Will definitely contact them again.

Fantastic experience: Helpful throughout, efficient in turnaround time, always readily available. Shay really helped us work through some challenging issues towards the end of our tenancy, and we felt supported and listened to throughout. Thanks Shay!

Negative experience: Horrible customer service. I called for some infromation about being a gurantoor, and the women on the phone was extreamly rude. Its not my fault you could not get a degree and have a better job.

Negative experience: They do not reply to emails. They do not return calls. Reported a security fault at our flat (door could not lock) and it was NEVER attended to - we have since moved out. Waiting for our deposit to be returned almost a month later with absolutely no communication and constant follow ups from us.

Negative experience: Avoid these people, total scammers. As soon as you get your flat they’ll deny everything they promised you. They’ll start ignoring you and treat with no respect. Totally unprofessional and rude.

Negative experience: 1 star is a star too many. R&R are an absolute shambles. No communication; no pro-activeness; leaving us and all the residents with no budget with which to pay our gardeners, cleaners etc....oh, and no written financial statements for months...just hollow excuses. A racket!

Fantastic experience: Kay is amazing! Professional and responsive and extremely supportive! Kay made a huge difference to an experience I was encountering. She reacted and made good. I cannot thank her enough!!!

Fantastic experience: We had to move during pandemic (end of april). All the agencies were closed and no one wanted to help us. We ve seen a house on the internet and wanted to rent it as we were running out of time. Kay Chapman really helped us and within a week all the paperwork was done and we could move in. We were desperate as we had to leave the previous house and we had to find a new house quick. I am eternally grateful that the agency helped us in the most vulnerable time. They did all they could and helped us.

Fantastic experience: I have dealt with this company for the last 5 years cos of the property I rent and I have found them extremely helpful and efficient. June Beattie is normally the lady I deal will and she has been brilliant in helping with any issues that arise.

Fantastic experience: My contact was direct with Vicki Farrimond who dealt with a new tenancy. Vicki was very professional, responsive and friendly, keeping me updated all through the tenancy set up. Even though in Lockdown everything went very smoothly. Thank you Vicki.

Fantastic experience: Ive worked with RnR for over a year and the whole processs is smooth and easy. Kay, who has been managing the house has made me feel very at ease since day 1. I can rely on Kay at all times, and her communication is swift and informative. Kay is very professional and takes pride in ensuring her clients are looked after and well informed. Overall very happy with the service R and R, and Kay provide.

Fantastic experience: they were our property managers for over 4 years and I have no complaints. They were responsive, understading, empathetic, proffesional and approachable throughout our entire tenancy. Whenever there was an issue with the property they responded quickly and worked very hard to resolve the issue.

Fantastic experience: Louise Shead at Rushbrook and Rathbone arranged a rental for our property. They were very thorough, professional and fast. They had very clear communication and even when things went wrong they found solutions in a clam way. They were extremely polite too. Thank you. Highly recommend them.

Fantastic experience: Thank you for restoring our faith in English Real Estate. Back in Australia we were very fortunate to have amazing some agents with no issues or hassles. When we arrived in London we received the opposite from Stirling Ackroyd Shoreditch (LONG STORY SHORT; THE WORST AGENCY EVER). Needing to escape them we were obviously hesitant in finding a new place/agency. From the moment we began communication with Louise Shead from Rushbrook & Rathbone we knew not all agencies in London were horrible. From her prompt responses to her customer service I couldn't be happier dealing with them knowing if I have any issues I can contact them & they'll get it sorted immediately. So far so good & fingers crossed it continues. Thanks Louise for everything you did to help us!

Fantastic experience: Great service ! Fast, friendly and very professional !

Fantastic experience: Haven't been to the place itself. But dealt with lovely people who work there this include Vicky Farringdon. Thank you Vicky

Fantastic experience: Upon first receiving our first email from Louise at Rushbrook and Rathbone, the process of what would take place was explained clearly. Throughout the tenancy review, we were kept informed of all progress being made.

Negative experience: Poor service, wish this bad memory would go away.

Fantastic experience: Vicki Farrimond and the team at Rushbrook & Rathbone were extremely professional and friendly throughout our move. We were moving between countries and needed quite a lot of advice and help, even with that context everything was done in a very timely and proactive fashion. Our move was made much smoother because of their help. Thank you.

Fantastic experience: My brother and I have used Rushbrook and Rathbone as our property managers for the past three years on our flat in North London, and we have always found them to be efficient, courteous and effective. Any problems are sorted out very quickly, and details are remembered and acted on according to our wishes. I would definitely recommend their services to any landlord.

Fantastic experience: Clair Richards at Rushbrook and Rathbone Ltd assisted in a tenancy deposit dispute and acted at all times with utmost professionalism, independence and courtesy. I found that this stressful dispute was made considerably easier by her performing her liaison role so well.

Fantastic experience: We have been with this company for the last year of our tenancy and they have been great! Whenever we had an issue they got things sorted straight away. They also kept us up to date with all the processes

Positive experience: So far so good thanks to Shay Teasdale

Fantastic experience: Great working with property manager Shay Teasdale. Very responsive, makes every effort to communicate the right information on my properties.

Positive experience: Never had any problems with our long term letting through this company

Negative experience: If you are seeing a property listing and these guys are the managers. Do yourself a favour and keep on looking. Absolute shambles of company, only reason they’re still in business is because they strong arm people into paying ridiculous fees on everything, I went through multiple property managers during my tenancy, each one as dim as the previous. They never try and do anything to help you as a tenant, it seems like they have a check list they have to follow as if they are in a call centre. Not to mention they cant keep their records up to date, I haven’t lived in one of their properties for over 6 months but they still email me about the damn place. I could literally ramble on forever, worst property managers out there hands down. Just straight up avoid them unless you want constant stress headaches.

Negative experience: The world's worse property management company. Can't get things fix or replacing them without taking months to complete. No one has a clue . . fees are high for professionalism. That they don't have. Very disappointed. Hope and will not be involved with r+r ever again

Negative experience: Do not use this company! They have had my tenants rent payment for nearly 2 weeks and are still sitting on it and unable to give any explanation. I am now having to take them to court to get my tenants payment from them.

Negative experience: Even 1 star is too much! completely incompetent a 5 year old could come up with a better solution and actually fix things! They dont even consult the landlord and make out that they do! in particular Nikki and Kerry had no manners and really need to be taught how to speak to people, they are rude and no knowledge of how a property management company is meant to be run! RUSHBROOKRATHBONE will leave your property just a bone and no home!

Negative experience: Shocking company, tried to speak to a mangement consultant for three days and was fobbed off and told was at lunch on one occasion (for two hours, must be busy) and the other on the phone when obviously not, can understand why there leaseholders find them such a tedious company to deal with... SHOCKING!!!!

Negative experience: Very poor knowledge of property management. Their lack of knowledge of property law costs landlords and tenants money. Regularly had to quote their own paperwork back to them, often in words of one syllable, to help them to understand the plethora of reasons that they are are wrong.

Negative experience: AVOID RUSHBROOK AND RATHBONE LIKE THE PLAGUE! STAFF ARE INCOMPETENT, RUDE. TOOK 2 MONTHS TO FIX A TOILET! WHEN THERE WAS NO RUNNING WATER IN BATHROOM TAP, I WAS TOLD IT WOULD NOT GET FIXED IN AN EMERGENCY AND I SHOULD USE THE KITCHEN SINK AFTER USING THE TOILET! SERIOUSLY! THEY ARE PATHETIC AND A POOR EXCUSE FOR A COMPANY. THEIR EMERGENCY TEAM IN IRELEAND ARE SIMPLY UNABLE TO SHOW ANY KINDNESS OR INTELLIGENCE THAT IS EXPECTED OF A NORMAL HUMAN BEING.

Negative experience: Exceptionally poor and unprofessional . Avoid

Negative experience: I have been with many estate agents and this is by far the least helpful one I have ever been in contact with. They don't just not help you, they are downright rude to you. Would avoid at any cost.