Forest estate agents ltd
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-16h
Our comment from ImmoNetwork about Forest estate agents ltd:
Trusted local expertise in Feltham
Forest Estate Agents has established itself as a cornerstone of the Feltham property market, combining deep local knowledge with a professional approach that has earned the loyalty of many long-term clients. Operating as a family-run agency, the team is frequently praised for their genuine care and diligence, offering a service that feels personal rather than transactional. They handle both sales and lettings, providing a comprehensive solution for landlords, tenants, and homebuyers in the area.
Dedicated support through complex transactions
Customers consistently highlight the exceptional dedication of staff members such as Martin, Kirsty, Duncan, and Tracey. Whether guiding a first-time buyer or managing the sale of a family home, the team is noted for its patience and ability to keep clients fully informed. This proactive communication helps alleviate the stress often associated with moving, ensuring that clients feel supported from the initial valuation through to the final handover of keys.
- Personalized Guidance: Staff members take the time to understand individual client needs, offering honest advice on pricing and marketing strategies.
- Problem Solving: The team is adept at navigating the complexities of property chains and leasehold difficulties, working hard to ensure sales complete successfully.
- Emotional Intelligence: Agents are commended for their compassion and respect, particularly when handling sensitive matters such as bereavement sales.
Excellence in property management and lettings
For landlords and tenants, the lettings department provides a seamless and responsive experience. Agents like Julia, Hope, and Agnes are frequently mentioned for their rapid response times and ability to resolve issues efficiently. Many landlords appreciate the "peace of mind" offered by their full management services, which include rigorous tenant sourcing and effective communication between landlords and tenants to maintain positive relationships.
Professional integrity and transparency
The agency places a strong emphasis on transparency and ethical conduct. By ensuring that all offers are fairly communicated and providing clear explanations regarding market conditions and seller instructions, Forest builds trust with its clients. This commitment to integrity is reflected in the high number of repeat customers who return for future transactions, a testament to the agency's consistent delivery of quality service and fair treatment.
Forest estate agents ltd: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,2 out of 5 from 94 reviews
Negative experience: Very bad agents they everytime give you time but they don't come on time you have to wait for them 1 hour unprofessionals. Don't go to them.
Fantastic experience: Hi Forest Sales team like to thanks to Martin, Kirsty and Dexter because my house in chain and with their efforts to sale my house+ in all steps provide excellent support.i am very happy and recommend to everyone who wants good service and quick results. Regards Rashid Siddiqui
Thanks for your feedback Rashid, it was a pleasure to act for you, despite all the issues, we got there in the end. I hope that you and your family settle in well to your new property. Martin
Fantastic experience: Selling a house is stressful and the team at Forest in Feltham were a huge help. Kirsty and Dexter in particular, worked so hard on our behalf and made sure we were always informed and up to date. I would recommend the team highly, and will always be grateful for their support to sell our house.
Fantastic experience: Absolutely wonderful working with Forest Estate Agents. Tracey Meredith from the Lettings Team was extremely supportive and helpful to us throughout the process. She was quick and very responsive. Resolved all our queries promptly and ensured we had a smooth and happy moving in process. We loved our experience from the very first start with them and have high hopes for continued support throughout our tenancy. Thankyou ever so much Tracey, Julia and Team for your support and great communication. We are so glad we found our loving home from you. Best regards, Nipunie & Anjalo.
Fantastic experience: I wanted to take a moment to share our recent experience with a family run- Forest Estate Agents in Feltham, as we have just completed the sale of our property through them. We highly recommend their services. We received excellent support from Martin, Dexter, and Kirsty throughout the selling process. They were always available on the phone to address any questions we had and they provided effective solutions every step of the way. Mrs Thaker
Thank you Mrs Thaker, it was a pleasure to act for you, I know how difficult it was for you to make the move, after so many years in Feltham, we hope that you will be equally happy in your new home Martin
Fantastic experience: As soon as Martin valued our late father's property I knew i could trust this estate agent. Martin ,Kirsty and Dexter showed compassion and respect at a very difficult time. They also kept us updated throughout the whole process which gave us peace of mind especially as we didn't live locally. We would recommend this estate agents without any hesitation! They just made everything go so very smoothly! Many thanks to all of you!!
Fantastic experience: A really Fantastic service from Forest Estate Agents over the last 14 years from when we were first renting the flat out and then finally selling it in 2026. A great Team to deal with and very professional in all aspects!
Fantastic experience: Highly recommend I would like to express my sincere gratitude to Forest estate agency(Feltham) for their exceptional service in selling my flat. Their professionalism and expertise made the entire process seamless. I would especially like to thank Martin and Dexter for their outstanding support. I am so happy and would definitely use you in future!
Thank you so much for your kind review, I am so pleased we could get you moved, I know the pressure that you are under, and wish you all the best for the future Martin
Fantastic experience: Chris was highly recommended to us, by someone who sold their house through him. He was exceptional. Honest, attentive and always on hand. It was refreshing to deal with a person who cared, and was available from start to finished. A genuine person who did his best for us and managed to get a great result in a very tough market.
Fantastic experience: Today was my first time at Forest & Julia was kind enough to take my information, and I truly appreciate her helpfulness and professionalism. I’m confident that with her support, I’ll find a new home very soon!
Fantastic experience: All the people at Forest were really helpful. They worked hard to get our flat sold at what was a difficult time. Martin and Kirsty got the job done and ensured that they kept the pressure on all the people involved with the sale through to the end. I wouldn't hesitate to recommend them.
Negative experience: I had a very disappointing experience with Forest Estate Agents, specifically with Kirsty. I made an offer on a property back in October, and my offer was even above the asking price. Despite this, the property is still on the market, which makes me feel that my offer was not communicated to the seller. Kirsty’s handling of the situation has been extremely frustrating and raises serious concerns about the transparency and professionalism of the agency. As a potential buyer, it’s disheartening to think that offers might not be properly passed on to the seller. This kind of behavior not only wastes the buyer’s time but also does a disservice to the seller, who may not even be aware of genuine offers. If you’re considering selling your property, I would strongly advise against using Forest Estate Agents. There are many other agents who are more transparent, professional, and committed to getting your property sold in a timely manner. Be cautious and look for an agent who will represent your interests properly.
Hi Kumar, I am very sorry to hear that you have had a bad experience with Forest, can you please tell me which the property in question is, so that I can review the situation, and report back to you. We take pride in being completely transparent in all our actions, naturally, this approach can sometimes upset some purchasers, and this is the first that I have heard of your complaint, as nobody has approached me, which is a surprise as the Director of Forest. I take every complaint very seriously, so it would be very helpful to hear your story, I await your earliest response, so that I can assess the situation fully. All offers, below or above the asking price, are conveyed to the seller, otherwise, we run the risk of being sued for the difference, as I am sure you can acknowledge, it is highly unlikely that any agent would risk that! It is our policy to continue to keep a property on the market until a survey has been booked, as many buyers make offers that they have no intention of proceeding with, I am not suggesting that you would be one such buyer, and that is precisely the reason that I want to eliminate you from that section of the buying public, I look forward to hearing from you asap Martin Ludeman Director
Hi Kumar, I have spoken to Kirsty regarding your complaint, the property is question was Hamlyn House. The situation was very clearly outlined to you on more than one occasion, the seller would not accept an offer from any buyer, unless they were prepared to put down a non returnable deposit, which you advised us, that you were not prepared to do. The property has remained on the market, because no other buyer was prepared to do this either, however, these were the sellers instructions, not ours. You will notice that the flat still remains available. Your review was unfair and incorrect, and I would urge you not to make defamatory comments without giving a fair description of events, we take our reputation very seriously, and will take legal action if necessary to defend it. Martin Ludeman Director
Fantastic experience: We sold our house recently through Forest and the whole service from start to finish was absolutely fantastic! Martin and Kirsty were fabulous and it was a real pleasure dealing with them both. Stress free, great communication and constant advice along the way. Highly recommend and thank you again for everything. Dave & Susie
Thanks for taking the trouble to post David, i hope you are both happy in your new home by the coast. Martin
Fantastic experience: We recently completed on a sale of our property whith forest acting as the Estate agents. Martin and Kirsty were fantastic all the way through from start to completion, always keeping us fully advised of progress and working very hard to meet all requirements. We will in future always go back to forest as they are very professional company and extremely nice to do business with.
Thank you for your review Terry, I am sorry that the sale took so long to complete, Leaseholds are very difficult, but we got there in the end
Fantastic experience: I went through both sales and buying journey with Forest. They are very professional and provide top quality service! Thanks to both Martin and Kirsty for valuable advice, being helpful and informative throughout the process and including your awesome coordination effort for the completion day. I didn't have to sweat a bit at any stage of the process, thanks to them! I would highly recommend Forest and wouldn't hesitate to use them again in the future!
Thanks for allowing is the opportunity to act for you Thiha, I hope that you are happy in your new home, Martin
Fantastic experience: I have recently sold my terraced in Feltham via Forest. They helped and supported me in every possible way, undeterred by the formal difficulties. I recommend to anyone who wish to sell their property. Special thanks to Martin for personal yet professional advice along the way
Thanks Kasia, and thank you for entrusting Forest with your sale, all the best with your future plans Martin
Fantastic experience: I decided to contact Forest Estate Agents as I’d seen numerous sold boards around the Hanworth area. Kirsty was fantastic and communication excellent. Forest sold the house in 2 weeks and followed every detail through to the sale completion! I can’t recommend them highly enough and wouldn’t hesitate to use them again in the future
Thank you Dave, I have passed on your comments to Kirsty, it is always satisfying to receive good reports of my staff, thank you very much for choosing Forest Martin Ludeman Director
Positive experience: Martin at Forest has been most helpful and proactive in our flat sale, communication feedback from the admin side has not always been great, otherwise good service.
Negative experience: I have had the worst time dealing with this so called Estate Agency. Not once have they bothered to keep in touch or address any issues I've had and put to them . Dreadfully laid back attitude by Kirsty . I would never use this Estate Agency again or would I recommend it to anyone wanting to sell there property. I have to put 1 star as there's no option for none to be added don't be fooled.
Hi Tracey, I am very sorry that you felt you had to leave Forest a bad review, we have been trying to sell the flat since April 2023, so I can quite understand your frustration, especially when we have sold others in the block within that timescale, it is difficult to explain why they have been preferred to yours, as all the buyers looked at all the flats. We did take new photos at your request, but I understand that you did not like those, and we have been in touch with Doug regularly before we were aware of your involvement. I am sorry that you felt Kirsty was laid back, I can understand why you would want to change agents after such a long period, and I think Kirsty understood as well, I hope that you can find a buyer for your retirement home in the future, they are a niche market, and the 3 that we have found buyers for over the last year, were very happy with our service, I am sorry that we could not find a buyer for yours, especially as the property was initially purchased from us in 2021, again emphasizing our success with this type of property, good luck for the future
Fantastic experience: Have had a really positive experience renting through Forest. Agnes has been very responsive and helpful with any and all issue before and during the tenancy, can't say enough about how responsive and genuinely helpful Agnes has been. Far better experience renting than with any other estate agents, cannot recommend enough.
Fantastic experience: Good agent in Feltham, recommended by my cousins
Fantastic experience: This is the 2nd time I've used Forest in the past 18 months and on both occasions they have been fantastic. Martin and Kirsty really do know their stuff. I would thoroughly recommend them to everyone. Their wealth of knowledge and incredible patience throughout our latest sale was invaluable. Fantastic service.
Thanks Jason, that means a lot, good luck in your new home Martin
Negative experience: Terrible customer service
Hi Rep, I am dismayed to see the rating you have left Forest, can you help me, by letting me know if it was a sales enquiry or Lettings, so that I can investigate the reason for your review, and sort out some compensation. We work very hard to maintain our consistently good reviews, and I would like to see where we can improve, and to establish if this is a genuine review, your opinion matters to me Martin Ludeman Director
Fantastic experience: I have to say it was nothing less than a pleasure working with these people. They showcased the utmost patience and cooperation in my experience with them. I’d like to especially point out how helpful Kirsty wedge was during the entire process. I’d definitely recommend using their services
Fantastic experience: Nice
Fantastic experience: Hello Chiara, I read your review of Forest Estate Agents and I am sorry that you feel this way. The property you are referring to belonged to my late mother and I am one of the executors responsible for selling it. I would like to answer each of your points individually so that you will understand that there is nothing underhand going on and the property is certainly NOT being sold ‘to their mates on the cheap’. Firstly, I am completely satisfied that every offer that was made was passed onto me for consideration. Although your offer was definitely not the highest that we received, it was slightly higher than the one I had ALREADY accepted. I decided to stick with those buyers because I had already agreed to accept their offer and they had no chain and were therefore able to move quickly. Integrity is also very important to me and I try never to go back on my word. You say that your chain ‘was in a good position to proceed’. We wanted to sell the house quickly and not waste months waiting for others to buy/sell their property before we could proceed, therefore we didn’t want to get involved with a chain so I would have always given consideration to first time buyers or those who had already sold their property rather than just accepting the highest offer. Finally, it was very important to us all that the house remains a family home as it has been since my grandparents brought it when it was first built. We are the only family who have ever lived in the house and no of us were keen on it being divided into bedsits. Hence the instruction to Forest that we would not consider any HMO’s. When your offer was put to me, there was absolutely no mention of you being an HMO so your bid was NOT ruled out on that basis. I hope my reply clarifies things for you. We all do things rashly when we are angry or disappointed but I think the proper thing for you to do now is to delete your review and replace it with a written apology because you have unfairly and incorrectly libeled a well respected and long established business and accused them of probably one of the worst things you can accuse an estate agent of. Good luck in finding a property that is right for you.
Fantastic experience: Very pleased with the fantastic service offered by Forest, and would recommend to anyone.
Fantastic experience: Forest Letting Agents are professionally managed and provide quality services to its tenants throughout from move-in to move-out cycle. The are highly competent, knowledgeable and always accessible to discuss your issues and ready to provide solutions. I had not so great experience with the landlord as she was not willing to carry out the maintenance jobs on time and was not managing the property well. However, the letting team (special mention to Julia) had acted as a bridge between the landlord and tenant, had shown great communication abilities to sort out my issues amicably and even helped out finding an alternate accommodation on a short notice. You are in safe hands if you are with forest letting agents.
Fantastic experience: My fiancé and I have had a great experience with Forest. Julia and her team manage our property and we really couldn't ask more. They are extremely knowledgeable and have regularly gone above and beyond to simplify our rental. We employ them on a fully managed basis to take care of our property as we no longer live in the area and their professionalism gives us peace of mind and we have never had any cause for concern. We were recommended to use them by a colleague and I'd recommend them to everyone else! Keep up the good work Julia and your team!
Fantastic experience: Forest Estate Agents in Feltham, have given excellent service in both letting and Sales. They quickly resolve any problems, and I would recommend their services. .
Fantastic experience: The sale of our property was an incredibly professional, efficient and smooth experience. The whole team were very pleasant and helpful at all stages of the process. Always available and felt the weight of their personal service attitude. Thank you. Trish and Greg
Negative experience: Very rude girl, telephone manner needs improvement
Hi Cherie, thank you for your review, can you give me a few more details please, so that I can investigate this further, and speak to the member of staff. We are getting some incorrect reviews for an estate agent in W15, can you confirm if it was Forest in Feltham please?
Martin Ludeman Director 07961166161
Positive experience: Happy with our renting experience, staff always helpful, picking up every time or always calling back. All went smoothly, quickly and without any problems.
Negative experience: I felt the way they spoke to me and treated me was a joke, even though they were making there commsion with my money. Would avoid if possible there better more professional company's out there. ps the lady at reception however was always polite and had a good attitude.
Hi Bill, I am dismayed to see that you have given us a 1 star rating, and I would love to speak to you regarding this, however, without more information regarding who you are that is difficult. You mention a lady in reception, we do not have a reception, so I wonder if perhaps you have the wrong agent? Also, I don't quite understand what you mean when you say we make commission with your money, we sell houses, we are not an investment company. Which town were you referring to, was it a rental or sales matter, if you could please provide me with a little more info, I can investigate the matter, as we work very hard to enhance our reputation, perhaps you could call me to discuss this further Martin 07961166161 We do receive a few 'bogus' reviews, and I would like to discover the true nature of your complaint
Positive experience: Our sale has been fraught with difficulties out of our control but the whole team are on it and the whole team know our needs and can all resolve without waiting for days to come back to us.
Thank you Lorain, it is very satisfying to receive recognition for our efforts. Martin
Positive experience: Martin and Duncan been very helpful and professional they helped me sale of my house like to mention Lee and kirsty who both been helpful and keep me informed with whstd been going with sale Thank you Djamel
Thanks Djamel, it too a while, with many problems along the way, thank you for choosing Forest, hope that you are both happy in your new home,
Martin
Fantastic experience: First class service from valuation to completion, amazing team and special thanks to Duncan for his amazing advice and assistance throughout. Couldn't recommend them enough. Thanks guys.
Fantastic experience: Duncan and his team were very professional, very friendly and helped guide us through selling our house which had a few trials and tribulations which Duncan's team coped with admirably. Would highly recommend as local agency so have strong local knowledge within Feltham area.
Fantastic experience: Everything about the team at Forest was positive, we could not fault their diligence and professionalism. Every member of Forest was courteous and helpful. The team faced a few challenges selling our property, but where not fazed in the slightest. Very happy that we decided to use this great local Estate Agent. Hope they thrive for many years to come. A well deserved 5 stars.
Fantastic experience: Forest estate agents are very professional and knowledgeable. Martin Ludeman correctly advised how much we should ask for our property and exactly how much it would sell for. Throughout the process they were responsive and helpful, going above and beyond when necessary. I would highly recommend Forest Estate Agents to anyone
Thanks Steve, glad to have been of service, all the best for the future, Martin
Fantastic experience: Thank to Martin and Duncan for Excellent customer service selling the property for my Godmother from beginning till end of completion of the sale I would be recommend Forest Estate Agents to friends and family who looking to sale property .
Fantastic experience: I have used Forest Estate Agents on two occasions over the years and things have not changed , they are as good as ever perhaps even better now with the help of Kirsty who has been brilliant in helping me with my sale and purchase , many thanks to you all
Fantastic experience: sale price suggested by other estate agents was 20000 less than what Forest Estimated for us!. we are very glad we chose Forest . Fantastic Staff Swift communication and brilliant Service !!. highly recommended.
Positive experience: Good service
Fantastic experience: My elderly mother used Forest for a long-distance move from Greater London to the Welsh border. Mother was rather nervous about the change, especially considering she had lived in the same house for 60-odd years and I lived nowhere near her to offer support except by telephone. I also hadn't moved for 20 years, so had very little understanding of the sales process. Martin at Forest was helpful from the outset and throughout, from giving us confidence that we were in safe hands, presenting the house well in the photos, to answering my daft questions! He arranged things so that all viewings took place while Mother was away and she was spared the worry that potential buyers might not automatically fall in love at first site with her beloved home! The market was a little hot during the sales process because of the Covid-19 stamp duty holiday. However, none of that was a concern for us because the process was handled so well. We met a few estate agents before selecting Forest and, of course, Forest are not the cheapest on first sight. But Martin certainly knows the market and the area and my guess is that a well-run sales process is one that is less likely to fall through. We certainly received a high-quality service throughout.
Thank you Polly, I am pleased that everything went to plan, and I hope that Rita and yourself have a peaceful Xmas Martin
Fantastic experience: A pleasure to make business with this company
Fantastic experience: Great experience and great team at work. I rented with Forest for close to one and half year. I had positive experience all through.. Thanks a lot to Hope, Tracey , Julia and team!
Fantastic experience: Fantastic service, good communication and very helpful staff
Fantastic experience: After having a bad experience with a tenant, Hope managed to resolve all my worries. Hope was a complete professional and has saved me so much time and money going forward. I genuinely couldn’t have done without her support. I’ve had dealings with a number of Lettings agency’s In the last few years, but I have to say Hope is second to non. Hope is considerate and easy to talk to and never made me feel like I was wasting her time. I would recommend Forest and especially Hope to any potential Landlord. Thank you Hope.
Negative experience: Worst customer service, bad attitude, not helpful, providing misleading information.
Hi Kamran, I wonder if you could take the trouble to explain your concerns to me, what was the misleading information that you have complained about? we strive to maintain our good reputation, and have worked very hard to get to where we are, so I hope that I can learn from you, although I have noticed that you seem to give quite a few bad reviews. Please call me on 07961166161 Martin
Fantastic experience: Was recommened to Forest and as soon as we walked into the office it was obvious it was the right place to be. Duncan was extremely helpful, taking responsibility for viewings of the flat as circumstances meant we were not able to be in the flat during viewings. If Duncan wasn't around everyone else was able to assist whatever queries we had in the same friendly manner. Would have no hesiation in usig Forest agan in the future
Positive experience: Had a great service from Forest who really persevered to get me a good buyer after a few dropped out. Their hard work and dedication was very pleasing and was good value for money.
Thanks for your input Michael, i am pleased that we finally got you moved, good luck for the future. Martin
Fantastic experience: Worked with these guys for past 12 years. They managed a rental apartment for me while I lived overseas and finally sold it when the time came. Very helpful and personable. Good advice given....
Fantastic experience: I love Google, I stopped to look in the window and I visited the place. Info recall I was very impressed with their window display as I too am an Estate Agent in Ireland. Very impressive office layout and design. I never meet the agents however given there attention to detail to the interior and window display these lads don't mess about. I'd surely use them. 5 Stats for a professional image.
Negative experience: Very unprofessional service from Forest...They polite to you till u signed off the contract...they have my property for 3 months agreed sale last day with the client wich is a bit suspicious but everything looks sweet that time...And after nearly 2 months I got a message from forest state: client don't have a funds to buy your property no morewelldone forest I definitely not recommend them to anyone.
Hi Dariusz, Thank you for your feedback, we are sorry that you feel let down, as you will recall, we did indeed have an offer for you in the early days of marketing, which you rejected, although you accepted a very similar figure months later. The cash buyer withdrew from approx 20 sales through other agents locally, which i can provide evidence of, but I can understand your frustration, if not your suspicion. I am very sorry that we could not complete a sale on your flat, we tried very hard, and I sincerely hope that you secure a sale, at a price that you are happy with, as soon as possible, if not, I would welcome the opportunity to improve your rating of Forest. Martin
Fantastic experience: Duncan and team at Forest are excellent, very professional and communicative. I have sold two houses through them recently with no problems whatsoever. Would highly recommend.
Fantastic experience: Today we moved and I would like to say thank you to Duncan Canning, he and his colleagues have done all the work, informing me of the progress all the way, these guys couldn’t have made our move any easier. Thank you
Positive experience: Forest estate agents in Feltham are fantastic. They make you feel very welcome whenever you visit them especially Duncan. He is a great guy. I would advise anyone who inteneds to sell or purchase a house to contact Forest. Duncan always finds the time to talk to you.
Fantastic experience: Thank you all at Forest for your help and support. We worked as a team through some ups and downs and got there in the end. You were always reassuring and patient, especially Martin, thank you all once again.
Positive experience: I have a experience to delta with them, very good customer service, professional dealing, very clear about all matters, give right advice and suggestions, very helpful.
Fantastic experience: Forest is a very professional outfit and showed our house to multiple people. We couldn't have chosen a better agency. They secured us a good price. Communicated well through out the process. Would highly recommend them to anyone wanting to sell in the Feltham area.
Fantastic experience: I purchased my first flat through Forest Estates. Duncan Spooner was not only professional and friendly but had years of experience which made the process a whole lot easier i highly recommend them!!
Fantastic experience: We instructed Forest to sell my Mother in Law's property.They were efficient and communicative and responsible throughout the whole process. Taken all round they did a great job. Well done.
Negative experience: Very poor service - no viewings on my flat for 9 weeks. Minimal marketing and effort with photos. No communication unless I contacted them first. Disappointing. No evidence of hard work or attempts to make appointments for viewings! Went to Chancellors, Sunbury and they sold my flat within 5 weeks after multiple viewings. They didn't have a problem with my lovely new kitten!
Hi Nina, I am sorry that you were unhappy with our service, we are unfortunately caught up in a very difficult market, where the demand for Studio flats is at an all time low, indeed, I notice that you are still unsold at a price £10,000 lower than the original agreed marketing price, which illustrates our plight. We did try hard to work around the death of your cat, and the difficulties with viewings revolving around your new kitten, and I sincerely hope that life has settled down a bit, and wish you every success in securing a buyer soon, in these very taxing times Martin Ludeman Director
Fantastic experience: Fantastic Service from this estate agency. Duncan was very approachable, knowledgeable and helpful throughout the process of me purchasing and selling a property. His communication is second to none. Would recommend to others without any hesitancy.
Fantastic experience: Very helpful and very professional we would recommend this company to anyone they even helped us with the selling forms which was not there responsiblity
Fantastic experience: Dealt with Duncan and Paul for and long and trying flat purchase. Even though they were acting on behalf of the sellers (rather than for us as buyers) they were both very communicative and helpful throughout the whole process. I would definitely recommend the friendly service they provide.
Fantastic experience: I have now been using Forest lettings for my Feltham properties for the last 16 years. I have always found Julia and the team to be very responsive. Void periods between tenancies are absolutely minimal, if at all and they have always sourced good quality tenants for me.
Fantastic experience: Thank you Duncan and Martin for the Excellent and professional service you gave me in buying my house. Very good communications throughout the process and proactive approach in helping to find the solicitor. I am highly recommended company to anyone. Thank You Team of Forest.
Positive experience: Excellent service when renting, but when it comes to you wanting to end a tenancy agreement not so good... in fact really poor!
Fantastic experience: Forest’s Lettings have been looking after our properties for at least ten years and the service we receive is first class, I really can’t sing their praises loud enough. They deal with every property and problem with professional ease, the word ‘exceptional’ fits these ladies perfectly.
Fantastic experience: As a landlord i have used many agents in the past. Forest lettings has been by far the best letting agent for me to use for my portfolio that i have transferred everything to them. I have used them for about 5 years now and they are easy and friendly to deal with. They are professional, efficient, and keep me informed of absolutely everything and whatsmore have they found me superb tenants all of which are happy also and long term now. I use them on a full management basis which i fully recommend which gives me peace of mind having nothing else to do and everything is taken care of. Everything is neatly and professionally documented each month with clarity. Very worthy of a 5 star rating, i wouldnt use anyone else. Nothing is ever too much trouble and this agent acts quickly to any concerns or matters arising with upmost efficiency.
Negative experience: I called them twice to arrange a viewing for a flat I was interested to buy in Feltham they never called me back very unprofessional very disappointing Max Cassone
Hi Max, I am very upset to hear that, will you please call me personally as I cannot find a record of your name on our data base, and we do not use voicemail, we pride ourselves on our personal service, and keep a record of every incoming call, so I am surprised that your name has not appeared, please let me know the details of the flat which you enquired about, as it is only 6 days ago, hopefully it is still available; Martin Ludeman
Fantastic experience: Thank you Nigel & Martin for everything! Top notch service & professional!
Fantastic experience: Thank you Martin and team first class service.
Thanks for your review Bill, we work very hard at providing a genuinely personal service, and it is always gratifying the receive feedback, in this day and age, it is rare, and we are always working to improve the public's opinion of Estate agents, we are not all the same, and can definitely provide a more personal service than an online estate agency can provide. Martin Ludeman
Director
Fantastic experience: Excellent service, really listened to my requirements, very friendly and provided an honest evaluation and suggestions about marketing. No hard sell. Thank you Duncan for all your help and support. A1 recommendation!
Negative experience: absolute rubbish service
Hi Max, I am very sorry to hear that you were not happy with the service that you received, we go to great lengths to look after our clients, I wonder if you could let me have the details of your complaint, as I have not been notified of it, and although I have searched for your details, I have not been able to find you on our system. If you wouldn't mind contacting me, I would welcome the opportunity to rectify your opinion of Forest, we have worked hard over the last 30 years to achieve a good reputation, and are very keen to retain it. Martin Ludeman Director.
Fantastic experience: Thank you Duncan at Forest for the 1st class and professional service you gave in buying our flat . Great communications throughout , proactive approach in helping dealings with solicitors and other agents . Highly recommended company to deal with .
Negative experience: An absolute bunch of cowboys/girls! Zero communication from any of them! Never heard so many rubbish excuses and so much bull in my life! Avoid like the plague! Spend a bit more and use a proper, professional company. Not this Mickey mouse outfit!
Hi Mick, I am very sorry to hear that you were unhappy with the service that you have received, I would like the opportunity to address your complaint, and wondered if you could let me have further details so that I can improve our service. I have looked through our data, but I cannot find your details anywhere, we are very keen to maintain our reputation, and would welcome the opportunity to rectify your opinion of our company, as we pride ourselves on our communication, it is rare to receive any complaints, so I would be very keen to speak to you. Martin Ludeman Director
Negative experience: A missed appointment shoud not turn hostile! People miss doctors appointment,so missing a house viewing appointment its not a big deal! I have viewed so many propertys and I have missed appointments but no one has been hostile like you guys! This is business but also free market too,I will never buy or sell with you guys. Plenty of other agent who are more than happy to have my business,your loss.
Hi Mentor, I am so sorry that you have had cause to complain, we pride ourselves on our standards of service, so I would be very keen to discuss this, so that I can then speak to the member of staff in question. We would normally arrange an alternative appointment, and give buyers 20 mins grace if they are running late, so this is very unusual. I have investigated this viewing, but cannot find your name on our records, could you please contact me so that I can apologise in person. Martin Ludeman
Director
Fantastic experience: I'm with this Agency about 7 years. Very polite,helpfull persons,great agency. I'm really happy that the Forest was my letting agency. Thank you!
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