APW Lettings Letting Agents Weybridge

Fantastic experience: I have been searching for a property to let and must say the APW has been fantastic. Elise has been so proactive and really cares about the client's situation. The team works well together and Elise and Gina are brilliant. Such a pleasure to deal with professionals.

Fantastic experience: Emma Olley is an incredible asset to the company. Efficient, professional, communicative, responsive to requests and most importantly she delivers results! As a tenant, I couldn't ask for more so thank you.

Fantastic experience: We faced months of delays and silence, with some issues left unresolved. But once Emma got involved, things started moving forward. Thank you Emma for your efforts, much appreciated!

Fantastic experience: Thanks to Emma for her efficient service. Within a few hours I had my hot water sorted. Congrats to Emma and keep it up.

Negative experience: Just randomly received a phone call from them out of the blue despite never having registered any of my details with them and being in another part of the country. No apologies or anything for misdialling either just awkward silence before hanging up. Not very professional in my opinion.

Negative experience: Would not recommend. Myself and my partner viewed a flat with Zoe. Zoe said that whoever puts forward an interest first will be the one put forward to the landlord. We put forward our interest shortly after the viewing, and during our email exchange with Zoe, we were asked how much we would like to put forward for a rental amount. Prior to this, there were no suggestions of this being part of a bidding system. Later we were handed over to Ryan to provide us with an update from the landlord on the 20th October. However, we had not heard from Ryan for three days. After this date, we had to chase for an update ourselves. We had also seen advertised online that the letting had been agreed upon before receiving this update. After emailing Ryan, he then called to inform us that the landlord had not accepted our offer and that he was in the process of informing the others that had been put forward. Completely contradicting what Zoe had stated the process to be. Zoe and Ryan have shared incorrect information regarding this letting and have handled this poorly.

Negative experience: If you happen to be an expatriate residing in the Cobham, Esher, Walton-on-Thames locale, I would strongly advise minimizing your dealings with APW. Regrettably, they appear to exhibit scant regard for your unique circumstances, and their allegiance is undeniably skewed towards the interests of property owners. Regardless of your steadfast adherence to your responsibilities and commitments, they will seemingly go to great lengths to favor landlords at your expense. It would be judicious to steer clear of their services!

Fantastic experience: I am very happy to have APW Weybridge as the letting agent for my property in Hersham - for over 10 years now. I've been very impressed throughout that time by the very professional, helpful and friendly staff at APW: especially Josh Michels, my current APW Property Manager. I'm very happy to recommend APW Weybridge as an excellent letting agent: well worth their five stars!

Fantastic experience: Amazing service. Thank you Josh for being very helpful.

Fantastic experience: APW are so professional and courteous. Josh has really looked after us this year and that is hugely appreciated. Many thanks

Negative experience: I found the whole experience extremely troublesome with their rude staff. Let's see how they survive with the downturn in the market. Agencies like these will be the first ones to suffer. I will not be dealing with them ever again. BTW: I am a landlord that was looking to rent out my property but decided to use another, better agent. And I did not approach anyone directly via Linkedin!!

Negative experience: ================================== ZERO STARS - TENANTS BEWARE ================================== If you're happy with an agency that does not fix any of the issues you have at your property, rude to you at every occasion and keep your deposit by proving you with an unrealistic list of made up prices for items what they should have fixed in the first place - then go ahead and regret it afterwards. My boyfriend had to resolve the issue through legal means. They will try it on and so make sure to involve your lawyer as soon as you can. I'm sure the agency will try to deny this in the reply by saying that this is untrue.

Fantastic experience: We rented a property in Weybridge for which APW were the letting agents. From start to finish they provided excellent care and communications. All queries were handled quickly and efficiently. Josh Michels, as our property contact person, was always willing to offer assistance and advice. Based on our experience, we would recommend APW Weybridge to any prospective tenant.

Fantastic experience: I became a client of APW Lettings (Weybridge) earlier this year and am so glad that I did. My property required a major refurbishment before it could be re-let and Karen did an absolutely fantastic job of this, going way beyond the call of duty to keep me informed and to stay on my budget. I'm delighted with the results. I have also been extremely impressed with, and am greatly thankful to, all the office staff I have dealt with (Amanda, Amena, Carol and Tracey) who have all shown great professionalism and patience in finding new tenants and guiding me through all the necessary paperwork. Since completing the refurb APW have found me two great tenants. The day-to-day running of my property is managed by Hayley Price who I rely on completely as I live overseas. She is attentive and efficient when problems arise, making sure that maintenance issues and tenant requests are dealt with in a timely manner to everyone's satisfaction. She is also super friendly and keeps the tenants and myself well informed when something requires attention. I thoroughly recommend the Weybridge branch of APW Lettings based on the very positive experience I have had. Update October, 2022: As I continue to be extremely pleased with APW's management of my property I thought it would be a good idea two years on to add to my original remarks. Thanks to the diligent work of Amanda (and Ryan) I am about to welcome my third family of excellent tenants. Each time Yana has done a brilliant job of preparing and administering the tenancy agreements and making sure that all special conditions are clearly laid out and understood. My accounting statements are submitted regularly each month by Carol who is always happy to help if I have a query. My day-to-day property management is handled by Josh who does an excellent job dealing with tenants requests and ensuring the property is properly maintained and in compliance with letting regulations. From time to time individuals I deal with change but I have yet to deal with anyone at APW who has not been committed to providing first class service. I can continue to thoroughly recommend APW to anyone looking for a professional and reliable letting company.

Negative experience: AVOID USING THIS AGENCY AT ALL COSTS. The quality of the property is extremely poor. Lies, lies and yet more lies from the APW property management team. It’s been exactly the same story for some friends of ours renting from APW in Cobham, showing it’s clearly culturally endemic in this firm. Since the end of last year, we have had issues with pretty well everything at 2 Woodside Avenue in Walton-on-Thames - no heating downstairs for almost 5 months, the boiler, the plumbing, electrics, a broken oven, tumble dryer, washing machine, dishwasher, no alarm, outside lighting, windows and doors not properly closing, fuses tripping, the gas cooker not lighting, showers, basins and insulation issues - to name but a few. Worse still, we have consistently been lied to by the team at APW. We were informed by Josh, the property manager, that APW had no records of any issues at the property before we moved in, but the evidence shows you can’t trust a word he says about anything. As issue after issue arose, it became clear from the neighbours that - contrary to APW’s claim that they had no record at all of any previous issues at 2 Woodside Avenue - both previous tenants, over more than three years, had in fact also faced the same issues with both this property and APW. The landlord has a history of being slow to respond and has not resolved things, despite many requests, over many months. The neighbours can’t be trusted we were told by APW. They didn’t have access to all of the details. They were wrong. The issues were all new since our tenancy began and had been dealt with as soon as they had been raised. We have the evidence to the contrary however. c20 emails, sent to APW by the last tenant, that have been forwarded to us, also raising issue after issue and even informing APW that these should be resolved before the next tenant moves in. The neighbors, who clearly know an awful lot and can be trusted, informing us a weeks worth of work went on in the property before we moved in. A weeks worth of work, but no previous issues? And now an email from APW claiming to keep records of all previous communications and works carried out at this property, as is their obligation. No records in January, but perfect records in May? No previous issues, but a weeks worth of work before we moved in and 20 emails from the previous tenant and a legacy of years of issues? If you would like to rent a really poor quality property; don’t mind being serially lied to; fancy waiting almost 5 months for heating and two months for curtains; are happy with a handyman who is glacially slow to address things; and don’t mind having multiple visits from workmen, over many weeks, who fail to resolve the issues, this is the firm for you! If not, our friends and we would strongly advise: AVOID USING THIS FIRM AND RENTING ANY PROPERTY FROM THEM AT ALL COSTS.

Fantastic experience: Great firm to use. Very attentive and don’t forget about you once you’ve moved in

Positive experience: very efficient to find a tenant and administer the whole process

Negative experience: Went to view several properties and arrived at the final one to find the parking was not suitable. I emailed to say this as we were actually early arriving - trying to be considerate and save the agent time. Shortly after I received a rude, sarcastic and passive aggressive email. At what point should we have let him know we weren’t interested? Before viewing (saving everyone time) or during the viewing? After the viewing? Very unprofessional as in this business you will get people not turning up and cancelling. The response should NOT to be to send a nasty email back.

Fantastic experience: APW had been in our life for 7 years and where situations had not always been straightforward - APW were always there to help and find a solution. The one person at APW that stood out was Helen. She had been fantastic - always putting the needs of us (tenants) first and really helped us out whenever we needed it. Clearly APW respected the landlords because our one was fantastic and trusted us with keeping their home clean and tidy! Overall from my experience, I would recommend APW to anyone looking to rent.

Fantastic experience: I highly recommend APW Letting Agents in Weybridge. The team, Antonio, Yana and Helen, have been absolutely fabulous in assisting us and have been so patient and wonderful answering my hundreds of questions. They are professional, friendly and super on it! From booking a viewing, right through to all our documentation and sorting the new property out, they have been so attentive. Excellent and refreshing customer service! :)

Fantastic experience: Pleasant staff.

Fantastic experience: I have always received an excellent and very professional service from APW.

Fantastic experience: A company that cares for both tenants & landlords. Very approachable, warm & friendly. As tenants we have been delighted with the service we have received. This has been prompt & we’ve been kept updated with any outstanding issue. Hayley has been amazing!

Fantastic experience: Renting with APW and especially dealing with Hayley has been an excellent experience. Hayley was always at the end of a phone or email when we had a problem, sorted and fixed any issues within days of a problem occurring. She is extremely professional and knowledgable. I would highly recommend APW and we would use them again.

Fantastic experience: APW arranged the letting of two properties for me in Weybridge. I have been delighted with the service they offered for these two very different properties. The team were in regular contact with me through-out the viewing process and found me tenants at asking price on both properties. It was a pleasure working with every person in the Oatlands office. We are now in our 4th month of letting the properties and APW´s ´Managed Service´ has worked as well as I good hope...i.e minimal involvement required from myself. I would also add that I have been very impressed with APWs vetting process and am really pleased with the quality of the tenants they have found for the properties. I have good peace of mind having met the tenants, that both properties are in good hands and being looked after well.

Fantastic experience: Had the pleasure of working with Lizzie during my recent rental search. She was exceptional. While the last few months has seen more renters than there are properties, I have found sadly most agencies have been pretty unresponsive and unhelpful in my search. Not so with APW. Lizzie took the time to really understand what i was looking for and was really proactive, communicative, tailored to my circumstances and kind. It made all the difference. I'd recommend them to anyone looking for a personal touch to their rental journey.

Fantastic experience: I always had something against agencies (London mainly), but APW was super super helpful in trying to find us a property and accommodating to our requests. We had a couple of viewings with Lizzie, and she managed to shuffle around them in last minute while we arrived late due to an accident on the M4. I'd highly recommend APW if you're looking to find a place in the surrounding area :)

Fantastic experience: APW are 5-star competent letting agents. In the past I encountered an unpleasant experience with a letting agency and since then have only rented directly from private landlords. Therefore, I was a bit apprehensive using APW. I was proven wrong, not all letting agents are the same. Their communication methods are undoubtedly of very high standard. They intentionally keep prospective tenants well informed throughout the letting process. Their dedicated staff are very friendly, helpful, patient and polite! Their impeccable services are unreservedly recommended.

Fantastic experience: Apw has been excellent and very helpful. I would recommend them to anyone who looking for accommodation. They go the extra mile for us and always available when I need them.

Fantastic experience: APW has been our agent for our property that they have rented out and maintained for the past 6 years. We have always found them professional in dealing with our tenants and with ourselves. They are very responsive if there is a problem and the contractors they use are of a high standard. It has been a pleasure working with them, and having the peace of mind knowing they have our property, our tenants and our best interests at the foremost of their minds. We highly recommend them.

Fantastic experience: APW has been caring and wonderful to work with from the onset of our tenancy, even in light of the covid lockdown, and throughout the first few months of our letting. Coming from what I can only say was a traumatic and horrifying experience with another horrible agency and landlord, we were concerned that all agencies might be difficult, and unresponsive to our needs, but this was far from the case! APW is terrific! ***** They are thoughtful, sensitive, and responsive, the house is a home, not just an investment for the landlords and agents, and they make us feel safe and welcome as a family!

Fantastic experience: I've used APW twice to rent properties. They are extremely professional, I cannot fault them. Their quality of service is second to none.

Fantastic experience: I have been a client of APW for many years and found their level of service and expertise first class. It is refreshing to deal with people who know your property and give a great level of care.

Fantastic experience: Was very great doing business with APW Lettings. Was a very smooth transaction from viewing to moving in. Want to say a big thank you from me and my wife to Amanda, Ameeda and Karen

Fantastic experience: We have rented with APW Weybridge twice now and cannot rate them highly enough. Not only do they have good rental stock, more importantly every one of the team that we have spoken with or met have been extremely helpful and a pleasure to deal with. We would have no hesitation in recommending APW Weybridge to anyone looking to rent.

Fantastic experience: Great agent! Always straight and with great advice and contacts. Used for 14 years as a result.

Fantastic experience: Excellent service. Professional, efficient and every stage of the process was well managed with good communication. Amena was extremelly helpful, keeping me always up to date and informed. Thank you. I would highly recommend APW.

Fantastic experience: Very friendly and profession. Highly recommended

Fantastic experience: Amena and Kevin provide me a best services. Even letting deal haven’t approved. however they did a lot of work between me and landlord.different landlord have a different taste. As a agency company It’s difficult to stand in between the landlord and tanant. best wishes Robert Zhai

Fantastic experience: The girls in the accounts department have. Been excellent to deal with and I cannot thank them enough for all there hard work.

Fantastic experience: I had the pleasure of dealing with Kevin, Angela and Fiona at APW Weybridge and they were all very polite, helpful, professional, attentive and quick to respond to any questions or requests that I had.

Fantastic experience: Excellent service and smooth renting experience. Many thanks to APW team especially Angela and Gaby. I appreciated working with APW in this process. I fully recommend APW to everyone. They are very kind, transparent and honest.

Fantastic experience: An utmost professional service from Kevin and the rest of the team at APW. Phones answered swiftly and most helpful. Agent on time on all occasions. Facilitation of agreement 100% smooth. Would highly recommend.

Fantastic experience: Excellent experience with this agent. Very easy to work with!

Fantastic experience: I have had a completely positive experience with APW and have nothing but good things to say. I mainly dealt with Angie who was extremely helpful, friendly and professional and quick to respond to any correspondence or questions that I had. Cannot recommend them highly enough.

Fantastic experience: Fantastic service - proactive resolution of issues left by previous tenant and tenacious customer service. From the initial rental meeting with Angie, to property management with Karen, we've been impressed by APW and will recommend them to others. Why aren't other agencies so professional and caring?

Positive experience: quick and easy

Fantastic experience: Great experience and very helpful and friendly, would definitely use again.

Fantastic experience: Fantastic! Can't thank the whole team enough.

Fantastic experience: I had the pleasure of dealing with Angela Semenzato in my property search. Both Angela and APW went above and beyond to find me the ideal new home. Angela was prompt, reliable and efficient. I would highly recommend APW lettings.

Fantastic experience: APW are the only company I would use for lettings in Weybridge as they have a very experienced team dedicated to lettings only. They are also very realistic in their estimates of what rent can be achieved.

Fantastic experience: APW have managed my rental property in Weybridge for ten years now. They've without exception been professional, efficient, friendly and looked after my tenants to their complete satisfaction. I couldn't have asked for more!

Fantastic experience: Excellent experience with APW. All staff members are sincere and extremely helpful. A refreshing renting experience, no waffle or pushy sales techniques. Definitely recommend.

Fantastic experience: Excellent service and communication. Very happy with APW!

Fantastic experience: We moved to the UK from South Africa 4 years ago on a career adventure. APW not only helped us to find the perfect place to call home but they also managed it efficiently from day 1. Cornelia, Joanna, Carol, Lorene and Kim have provided a professional and friendly service over an extended period of time and it has been much appreciated. Thank you!

Fantastic experience: A very professional and friendly service, we are very pleased with APW!

Positive experience: Very friendly and helpful team. thx

Fantastic experience: APW (Gaby Johnson and her colleagues) recently let my apartment in Weybridge. Very thorough and professional service starting with finding a tenant and as importantly dealing with various matters- inventory, professional cleaners etc to complete the letting. I would certainly use them again and have no hesitation in recommending their services to others.

Fantastic experience: A very efficient and friendly team making the process of letting out my house very easy for me.

Fantastic experience: Very professional, helpful and with excellent service. I've been very pleased with how APW have managed my property

Fantastic experience: Great service at APW. Gaby was helpful from the start to the end.

Fantastic experience: We have been with APW for over 5 years now. Cannot rave enough about their professionalism! We have had the same manager (Karen) for all three properties; Karen is priceless! She cares about the tenants and responds promptly to any concerns. She is one of the reasons we only wanted to rent an APW-run property this time around. Jo and Gaby are also very responsive and helpful. In my opinion, APW is the best run lettings agency in Weybridge.

Fantastic experience: APW Lettings in Weybridge are a complete pleasure to work with, they are unflappable in a crisis and always deal with any problem quickly and efficiently. It's not an easy job to do but they manage to make it appear easy anyway.

Fantastic experience: Great agency, quick to solve problems and very flexible in their approach.

Fantastic experience: Professional, courteous, friendly, efficient ... the list goes on, but in all seriousness, APW made finding a place to live quick, easy and stress free. I dealt with Holly who is all of the above and more. She and the rest of the team are a credit to the company.

Fantastic experience: Thank to all the staff at APW, especially Steph and Lorene who helped our recent tenancy run smoothly and swiftly. We are really delighted with your services and support even at 6pm on a Friday you were happy to answer our last minute queries. Emma & Dan S Cobham landlords

Fantastic experience: Move in to our new home was made so smooth and easy by APW. Holly was a real help to us throughout the whole process and we would definitely recommend her and APW to anyone else!

Fantastic experience: I have spoken to many Agents in my search for a new home to rent. APW Weybridge have by far been the best, all the staff are very knowledgeable & friendly. I trust them to find the perfect home for me

Positive experience: Joanna and her team were inspirational in marketing our property, finding a suitable tenant and guiding us to an agreement that worked well for all parties all within the time frame promised.

Fantastic experience: Fantastic service from APW, in particular from Holly who is extremely efficient. Thank you very much!

Fantastic experience: Wonderful, first class service. We had some hiccups but APW were there to iron them out. Kevin and Holly are the best. Yvonne G

Fantastic experience: I can highly recommend APW as a great agency to rent a property from. I'd particularly like to thank Fiona and Karen for all your hard work over the past few months! I would definitely use this agency again in the future. Thank you!

Positive experience: Even though we are just the tenant apw as the management agent has been so responsive and hands on with living in this home that we have had several issues with. Anytime we have an issue they are on it so quickly to resolve. They really do care about everyone involved when managing a home. Thanks so much again....

Fantastic experience: APW Found my Girlfriend and I a lovely new house to rent in Weybridge. Gaby Johnson who dealt with us was fantastic and was very friendly and accommodating. We were kept informed every step of the way and the whole this was completed within 5 days. We could not recommend them enough !

Positive experience: I needed to find a property to rent in a very short timescale and APW handled it all quickly and professionally.

Fantastic experience: APW have managed many properties for my family for over 20 years and we have experienced nothing but excellent professional service and advise. We're delighted to recommend this agency for property management! Thank you APW!

Fantastic experience: I am the Founder and Director of a local registered charity called 'Peterson's Fund for Children'. APW was my first and sole supporter for many years and I am truly grateful for everything they have done, and continue to do, for my charity. Their presence at all of my fundraising events is clearly felt and appreciated. They have hosted events on my behalf and have been amazing at promoting my charity to the best of their abilities. I am always met with a warm smile and hug and a 'what can we do to help you' mentality. I only have the best feeling and good things to say when I think of APW and I hope our relationship continues for many more years.

Fantastic experience: We found APW to be professional, efficient, and fair in all our dealings with them. Highly recommended, we would not hesitate to use them again in the future.

Fantastic experience: Consistently professional, efficient, supportive and friendly, always a pleasure to work with. Well done APW.

Fantastic experience: A very professional company. The staff are always very friendly and helpful.

Fantastic experience: It has been a absolute pleasure to work with APW and they have rented our house successfully on a number of times with no void

Fantastic experience: I have always found the staff friendly & efficient, they have excellent local knowledge & always go that extra mile to help. Well done APW, keep up the good work.

Fantastic experience: I have moved home with APW twice. Both times the process was smooth and stress free! Thank you.

Positive experience: I found APW refreshingly proactive and sincere in the service they provided. It's unusual to find an agency who are both friendly and professional, but the team seem to pull it off! In the two dealings I've had with the Weybridge office, they have exceeded my expectations. I would happily recommend their services.

Fantastic experience: I have worked with Jo and othe rmembers of the APW team -( Jo and Beverley in particlular need to be mentioned for theirconsummate professionalism) I have always found them to be friendly, personablel and highly efficient. They are always completely honest about properties and will never show a property if they do not think it will work for my client. As a busy relocation agent this is much appreciated. Keep up the good work

Fantastic experience: Such a personal service throughout, very efficient and would definitely recommend.