Brian Cox Estate Agents North Greenford

374 Oldfield Ln N, UB6 8PU, Greenford

Brian Cox Estate Agents, based in North Greenford, has become a leading real estate agency in Middlesex since its establishment in 1984. With a dedicated and knowledgeable team, our mission is to provide a personal and proactive service to buyers, sellers, and landlords. Their ethical approach and commitment to customer satisfaction have earned them recognition as the best agency in their area, offering support throughout the entire process of buying, selling, and renting properties.

We offer a comprehensive range of services that include advice on property purchases, rental management, and valuations. Our experience and relationships with mortgage advisors ensure that our clients secure the best solutions tailored to their needs. Whether you are looking to sell your home or find a new one, Brian Cox is here to assist you every step of the way.

Opening hours

  • sunday: (closed)
  • monday: 9h-18:30
  • tuesday: 9h-18:30
  • wednesday: 9h-18:30
  • thursday: 9h-18:30
  • friday: 9h-18h
  • saturday: 9h-15h

Photos of Brian Cox Estate Agents North Greenford

Brian Cox Estate Agents North Greenford

Brian Cox Estate Agents North Greenford: Reviews

3.9/5 (96 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

3,9 out of 5 from 96 reviews

C Sheehan Published on Google

Fantastic experience: We completed on our house last week. We were supported every step of the way by James Le Grove. He did a fantastic job and was readily available to answer any questions we had. Thanks James!

David Tyler Published on Google

Fantastic experience: Theyve sold several properties for me now and have quickly managed to find excellent buyers and help negotiate decent offers in a very difficult sales climate.

Ameet Matharu Published on Google

Fantastic experience: We had a fantastic experience with our estate agent James Le Grove from Brian Cox from start to finish. As first-time buyers, we honestly knew very little about the whole process, so having someone patient, knowledgeable, and supportive made such a difference. He kept us informed throughout the entire process, always making sure we knew what was happening and what the next steps were. What really stood out was how clearly he explained everything. Buying a property can feel overwhelming, especially as first-time buyers, but he took the time to answer every question and explain things in a way that was easy to understand. Nothing ever felt like too much trouble. He also never rushed us during our viewing, which we really appreciated, and gave us the time and space we needed to make the right decision. Throughout the whole process, he was incredibly helpful in keeping things moving by regularly following up with the sellers and helping push everything along. Thanks to all of his support and hard work, we were able to complete and exchange smoothly. He was professional, approachable, and genuinely supportive the whole way through. We always felt like we were in good hands and would highly recommend him to anyone looking for an estate agent who truly cares about their clients. Thank you James for making this sale possible for us. We are very happy with our new home.

Gabriella Soloman Published on Google

Fantastic experience: James was fantastic throughout the process of buying our flat. He was incredibly patient, explained everything clearly, and never made us feel rushed or pressured. His support, responsiveness, and professionalism really stood out, and we’re very grateful for all his help. We’d highly recommend him to anyone looking to buy a property.

jigisha patel Published on Google

Fantastic experience: "I recently completed a property purchase with James, and Brian Cox's estate was very impressed with the service. They were professional, responsive, and guided me through every step of the process clearly. Communication was excellent and I always felt informed. Highly recommend."

Deji Published on Google

Fantastic experience: James Le Grove of Brian Cox did an excellent job at handling the sale of my property. It wasn't the smoothest sale, as the first buyer unfortunately pulled out making the process longer and more stressful than expected. That said James was great throughout always communicative, reassuring and proactive in getting things back on track quickly. His persistence really paid off in the end. He provided excellence service and I wouldn't hesitate to use him again or recommend him to others.

Louise Graham-Smith Published on Google

Fantastic experience: Brian Cox estates have been great. From viewing to completion I have been really impressed. Good communication and professionalism. James and Emma have been excellent. Thank you so much.

Jessica Subhra Published on Google

Fantastic experience: I can’t thank the team at Brian Cox enough for supporting with our property sale. They have been professional and supportive throughout the whole process which can be really stressful at times. They are quick at responding and willing to support / resolve any issues or queries that come up. A huge special thank you to James Le Grove and Rachel Jones, you are both amazing! Highly recommend Brian Cox for your property needs.

Ketan Mehta Published on Google

Fantastic experience: We had an excellent service selling our home. All the staff were excellent and would recommend them. We had the best experience from Brian cox. Very professional and friendly staff.

Alan Khalaf Published on Google

Fantastic experience: Dear James, Thank you so much for all your help and support in purchasing our new home. Your professionalism, guidance, and dedication made the whole process smooth and stress-free, and we truly appreciate everything you did for us. We’re absolutely thrilled with our new home and couldn’t have done it without you. Thanks again for all your hard work! Kind regards, Alan & Juliet

Artan Disha Published on Google

Fantastic experience: i have just bought my first house through Brian Cox. James was amazing through the whole process from start to finish. i would highly recommend him and when its time to sell, i will definitely be coming back to him. cant thank him enough.

David Russell Published on Google

Fantastic experience: Very professional, kept you aware of the situation all the way through the process. Although a difficult property to sell taking a long time we got there in the end. Thank you all very much great job done.

rafal wozniak Published on Google

Fantastic experience: A very reliable and helpful real estate agency. They respond quickly, clearly, and with great commitment to all questions. The cooperation was smooth and professional. I highly recommend them.

Leah Published on Google

Fantastic experience: I bought my first home from Brian Cox in 2020, and recently sold with them. I returned to Brian Cox as from my previous experience, I knew they would be reliable and trustworthy, and that they were. A massive thank you to Daniel, Emma, James and the rest of the Sales team at Greenford for your professionalism and for helping keep the entire process together. Many thanks, Leah

Chady Nehme Published on Google

Fantastic experience: We bought our first property with the help of James, he was excellent from the start to the end Would definitely recommend James Will be back for my next property Thank you

Richard Smart Published on Google

Fantastic experience: I mostly dealt with Emma or James . I found they were both very professional and helpful. I wouldn’t hesitate to use Brian Cox again in the future.Thank you all for a successful completion on our property. Richard and Sara Smart.

jim witherspoon Published on Google

Fantastic experience: A big thanks to all at Brian Cox for helping us through the sale of our Greenford property. From the first meeting with Emma for the valuation and her well researched presentation through to completion day, they have been responsive and professional. I can thoroughly recommend Emma, James and all of the North Greenford team. Huge thanks. Wendy and Jim

Eamon Published on Google

Fantastic experience: James Le Grove did a fantastic job as my estate agent during my purchase of a property. Accommodated all my requests along the way and always with a smile. Highly recommend!

Fryad Published on Google

Fantastic experience: James was excellent to work with from start to finish. He was friendly, professional, and always quick to respond to any questions. The whole process was smooth and well managed, which made everything much easier. I would highly recommend James. Thanks once again!

Gillian Kennedy Published on Google

Fantastic experience: Very professional service. Emma and James kept us updated through the whole process. Would definitely recommend.

Justin Published on Google

Fantastic experience: Emma was amazing throughout our entire home purchasing process and supported us at every step. Thank you for helping us into our new home!

H Hrmena Published on Google

Fantastic experience: I had an excellent experience purchasing my home through the team at Brian Cox Estate Agents North Greenford Emma, James, and Sienna were outstanding from start to finish Consistently professional, approachable, and proactive. They kept me well-informed at every stage and made what could have been a stressful process feel smooth and well managed. I’d highly recommend them to anyone looking for a trustworthy and genuinely professional estate agency.

Thomas Murphy Published on Google

Fantastic experience: Great service from start to finish! Thank you

sampada gurung Published on Google

Fantastic experience: We’ve just bought our first home with James, and the experience was seamless from start to finish. As first-time buyers we had a lot of questions, but James explained everything clearly, and kept us updated at every stage. He coordinated viewings efficiently, handled negotiations with care. Paperwork was straightforward, communication was fast (calls and emails always answered). It genuinely felt like he was on our side throughout. Thanks to James, we secured our dream property without a lot of stress or legwork on our part . On completion day he even checked in to make sure everything went smoothly, which was a really nice touch. We highly recommend James and the Brian Cox team—their professionalism, transparency, and attention to detail made this an extremely positive first-time buyer experience. We wouldn’t hesitate to use them again in the future and will be recommending them to friends and family.

Shyda Kh Published on Google

Fantastic experience: I can't thank James Le Grove enough for all his support. From our first conversation, it was clear he genuinely cared about helping me find the right place. He was patient, always took the time to explain things clearly and answered any questions I may have had. I’d definitely recommend him to anyone looking for a reliable estate agent - thanks so much again James!

Suraj Pun Published on Google

Fantastic experience: We had a fantastic experience working with James! From start to finish, the whole process was smooth, professional and stress free. Communication was always clear and fast and he kept us informed at every stage. We were especially impressed with how efficient everything went and manage to complete in just three months. James was proactive, friendly and helped us get everything over the line in every stage. We couldn’t be happier with the service and would highly recommend James/Brian Cox to anyone looking to buy or sell a home.

Simon moulder Published on Google

Fantastic experience: Brian Cox provided an excellent service and sold our house quickly. They contacted us regularly to update us with any new information and were always friendly and helpful.

george hitchings Published on Google

Fantastic experience: Excellent service. Expert, genuine, friendly, professional, vast knowledge of market generally and local area specifically. Sold house quickly and for a great price. Extremely well organised, I never had to chase. Really know what they're doing. Couldn't ask for a better experience. Highly recommended.

Doris Pang Published on Google

Fantastic experience: James Le Grove has provided good services and follow-ups for our property purchase - he is very responsive and assisted us to follow-up with various parties when needed. It was a pleasure to have James follow-up for our case.

Gita Sharma Published on Google

Fantastic experience: Brilliant Service !! The service provided by James Le Grove and Rachel , Great work from Brain Cox North Greenford ! Service was absolutely fantastic from start to finish! James has always replying so quickly each and every time .He’s been really fantastic, me and my husband very happy ,we would personally like to thanks James and all entire team for your had work .I’ve used Brian Cox Estate Agents Greenford first time to buy my property, every time they've delivered a professional 5 star service. I would highly recommend. Thank you all . Many Many thanks. Madhu and Gita

Laura Dias Published on Google

Negative experience: I am providing a review as a buyer which may provide useful insights to buyers, and also to sellers’ to know what is affecting timelines on the other side of their sale. Unfortunately I have had a very stressful, time-consuming and overall negative experience of working with Brian Cox. Whilst all staff I engaged with were friendly, I found the actual service provided to be lacking in numerous areas. The exceptions were when I briefly got to work with Paul Budd and Rachel Jones who were both good. 1. Communication: As a buyer, there were some weeks where I was unable to get in contact with the team member that I needed to. This was because people were on annual leave or on their non working days (which is of course fair!) however other staff members were unaware that they were, and would still say that they would get them to phone me back that day. This of course caused issues. It would sometimes take speaking to multiple people to identify that the person was indeed off and could not action my request. Brian Cox would benefit from having a centralised calendar so that they are aware of who is working on what days and so they are able to inform buyers and sellers when trying to get in touch with their agent. Additionally, although I was informed that Brian Cox do use a task management system to log actions needed against different properties, it did not seem like this was utilised by all members of staff. This was problematic when an action was due to be completed by a staff member who was off and because they had not handed over the work/ an action was not logged on the system, a number of staff I worked with did not feel comfortable completing at action in the absence of this. Alongside this, only some members of staff have access to their internal portal and can carry out actions such as removing a property for sale from property websites. Therefore if one of the few people were on annual leave sellers’ properties (in my experience) was left on the website for longer than agreed between the buyer and seller. Another issue was a severe lack of responses to phone calls as agents are out doing viewings all day. This would not have been so much of an issue if emails were replied to. However I was informed by my agents that because they are so busy they don’t usually get to reply to these. It took me two months to get a reply to an email thread (which was from Paul Budd). My advice would be to not expect messages over email have been received and acted on and instead keep trying on the phone. Together, Brian Cox’ communication issues had negative consequences for me as a buyer, and as a result I came close to having to pull out of the purchase. 2. Completing actions: I found it quite misleading at times when members of staff would say they had done everything they could to resolve an issue and it could not be resolved for x reason. However, when Paul was available he was able to resolve the issue quite speedily. This raised concerns for me about the capability of the other agents. 3. Other contributing factors towards delays: I sense that the team’ s workload is greater than they can manage as on numerous occasions staff members informed me of how busy they were and that was why emails were left un responded to and actions were forgotten about. Overall, unfortunately the agents (aside from Paul and Rachel) lacked the skills and resources to provide a satisfactory service. As a buyer, be prepared to consistently chase and do a lot of handholding with the agents to progress the purchase and ensure Brian Cox are not causing preventable delays.

Sharon Webb Published on Google

Fantastic experience: Emma Gerald and her team at the Greenford branch are amazing! They are very professional and I will definitely recommend them. Thank you for all your help and support throughout the process from start to finish. Excellent!!!

Rafayel Hovhannisyan Published on Google

Fantastic experience: James handled my case excellently. He was incredibly supportive throughout the entire process and went above and beyond to accommodate all my requests. During the pre-contract stage, I requested access 4-5 times, and each time, my request was fulfilled promptly and efficiently. James consistently responded to my emails within minutes, providing clear, constructive, and helpful responses. I truly appreciate the outstanding service. Thank you!

Jenny Bech Published on Google

Fantastic experience: James and the team were incredibly helpful and knowledgeable in guiding me through the sale of my home. Having not sold a property in years, Branch Manager Emma explained the process clearly. After the property was listed in June, I had a steady stream of viewings, all managed seamlessly. The team was always available, ensuring a smooth experience from start to finish. Friendly, professional and efficient-I highly recommend Brian Cox for anyone selling their home.

Anita Coventry Published on Google

Fantastic experience: I would highly recommend the team at Brian Cox in Greenford, to anyone thinking about buying or selling a house. The support, guidance and customer care demonstrated throughout the process of selling my late mums house by Emma and her team were exceptional

hussain ahmad Published on Google

Fantastic experience: I had a great experience working with Brian cox/ North Greenford Branch. Emma did an excellent job setting up the property for sale, and both James and Abdul managed the viewings and follow-ups professionally. The entire team played a role at different stages, ensuring a smooth and efficient process. They presented several offers and maintained a clear focus on meeting both the seller’s and buyer’s needs. Their strategy was well thought out, and their dedication was evident throughout. I’m very happy with their service and highly recommend them.

Nikos Lushnjari Published on Google

Fantastic experience: I recently had the pleasure of working with an amazing estate agent team in Greenford, and I can't recommend them enough! Emma, James, and Abdul were incredibly professional, knowledgeable, and went above and beyond to ensure that my experience was smooth and stress-free. Emma was always available to answer my questions and provided valuable insights into the local market. James was incredibly helpful with viewings and really took the time to understand my needs, and Abdul made the entire process of securing the property seamless. The whole team was friendly, approachable, and made what could have been a daunting process feel easy. If you're looking for top-notch service in Greenford, definitely give them a call! Kind regards, Nik

Lorenc Idrizi Published on Google

Fantastic experience: Great service , ready to answer all my questions. Very professional and caring thruout the process. Thank you James Le Grove.

Monica Published on Google

Fantastic experience: Whenever I went into the Greenford office, the Team were always very friendly and helpful. James Le Grove was my agent, such a lovely person. He was always happy to help with any queries or concerns that I had. A great Team with a positive attitude!

Amarjit singh Published on Google

Fantastic experience: Bri cox is amazing james is very helpful guy

Marie Keenan Published on Google

Positive experience: I had a pleasingly positive experience with Emma and the team ( James and Abdul) during the sale of my property. Their knowledge of the properly market in Greenford is sound. As a new mum, they were very understanding of my time and capacity constraints and as such went the extra mile to ensure the property was marketed well and to assist me as the seller. They found a credible buyer and negotiated an agreeable deal within 3 weeks of it being on the market. Throughout the conveyancing process Emma was very responsive often chasing matters and following up in a timely manner.

Unknown G Published on Google

Fantastic experience: Huge thank you to Emma, Abdul and James. They were all amazing and all showed amazing professionalism and transparency. Highly recommend them!!

Abdullah Mohammed Published on Google

Fantastic experience: Great experience!! Abdul and Rachael were really helpful and made the whole process smooth. I would highly recommend Brian Cox and their team.

Piyumi Ishara Published on Google

Negative experience: Unprofessional agents. They give short notice for viewings and do not offer any options to reschedule.

Rosie Chesson Published on Google

Fantastic experience: We had a wonderful service from Daniel,Emma and the team at Brian Cox during the recent selling of my Father’s home in Greenford. They were always willing to update us regularly ensured that we managed to gain the best purchase to fit our preference given our personal needs and gained a very good price for the property too. Thank you team Brian Cox at Greenford.

Greg Pankiewicz Published on Google

Fantastic experience: Emma was not like other agents. She was calm, easy going but got the job done. She negotiated through any issues and gave good practical advice. Would recommend!

Angie Hobbs Published on Google

Fantastic experience: Emma was incredibly helpful when we were selling our flat. She was always available to answer any questions we ha. Her warm and friendly manner made the whole process much easier. She explained every detail of what would happen. She was honest and easy to talk to. I found the whole process very stress free and feel it was down to the help we received from Emma and the staff at Brian Cox. I would recommend Emma and her team.

Nadia Butti Published on Google

Fantastic experience: I dealt with their Sales team , and lettings , all the team specially Daniel , were very professional and helpful. I would deal with them again and recommend this company .

A****a Published on Google

Fantastic experience: Brian Cox & Co (Oldfield Lane North, Greenford office). We were downsizing after living in our home for 27 years and were understandably nervous about putting our home on the market, however, we need not have worried because, from the first visit to our home, Daniel Jed put our minds at rest. Out of the three estate agents we received valuations from, we decided to go with Brian Cox and Co and we were not disappointed. Daniel, and his staff, Emma Gerald, and Kinga Andrasik were professional and knowledgeable in answering all of our questions. They kept us updated at all times via phone and email. Putting our home on the market to selling our home, took just over two months and this was due to the excellent service they provided, so, therefore, we would not hesitate to recommend them to family and friends. Angela and Andrew

Brian Cox Estate Agents North Greenford

Thank you for your feedback Angela, it is great to see you had such a positive experience.

Lyupcho Velkov Published on Google

Fantastic experience: Best local estate agents I have used them before rented house through them Recommended

Me Abouadam Published on Google

Negative experience: Very poor experience ! With estate agents trying to arrange a generous backhander ! For me to be able to secure an offer !! (I doubt sellers are aware of that ?) What a crazy work ethic !! Let me know if you require further details .

Brian Cox Estate Agents North Greenford

We would like the opportunity to investigate your allegation further. Having checked our database, we have not been able to verify you as a client we have had dealings with. Please could you contact me at [email protected] or call our team at 020 8578 1004? We’ll work with you to resolve any issues as quickly as possible.

Charlotte Robinson Published on Google

Fantastic experience: From day one Brian Cox Estate Agents have been amazing. In particular, Emma and Daniel have gone out of their way to help with the sale of our home. It took them only one day of viewings to find us great offers on our house. Since then they have worked so hard to push the sale along. So grateful for all they’ve done and would be more than happy to recommend them.

Маріна рубаняк Published on Google

Fantastic experience: I want to thank Emma Gerald for her cooperation. Extremely punctual, polite and professional person. Always respond to inquiries in a timely and prompt manner. It is very nice to work with such an agent.

Saad Vassi Published on Google

Positive experience: Good professional Staff.

Owen Lewis Published on Google

Fantastic experience: I have used Brian Cox over the past 4+ years to rent out my property while I have been living out of the country. They have always provided an excellent service throughout, in particular it has been a pleasure dealing with Anil Kara

Bob Calay Published on Google

Negative experience: Hayes branch pretty poor service , never get back with information despite saying several times they would. Houses are selling no matter how estate agents behave , bad old days of the 90's.

Paige Smart Published on Google

Negative experience: Not fun to deal with them as a buyer.

Mohammed Essa Published on Google

Negative experience: Very dodgy

Jade Kaur Published on Google

Negative experience: I put an offer in for a property which alone took 4 days for Artur to get in contact to even do. That was before Christmas. Its now middle of January, ive chased for an update, no response so im put off seeing or renting anything through them. 0% customer service and professionalism 100% for not responsive and would not recommend

Svitlana Corol Published on Google

Fantastic experience: I recommend the company Brian & Cox they helped me with renting an apartment, especially grateful for the help of Anil Kara is an employee who is responsible and professional in his work Anil helped me with the rental very soon for which I am grateful

Márta Marietta Bogárdiné Béres Published on Google

Fantastic experience: Ryan Mepham nagyon barátságos, segítőkész !

Aneta Drewniak Published on Google

Negative experience: Very unprofessional, shocking staff lacking any form of training. Very poor for tenants as well as landlords. They charge landlords for not doing any job what so ever and tenants are just left with no help. By all means,please avoid!

Harley Mann Published on Google

Negative experience: Out of the 4 viewings we booked, they cancelled ALL OF THEM (one whilst we were at the location) due to "an agent running after a dog and spraining his ankle", which is the biggest load of tosh. Even when assured they had another agent to show us the property, we were let down again. Don't bother with them.

Davit Hayriyan Published on Google

Fantastic experience: Thank you to Emma who helped us with the house purchase. I can say she is absolutely amazing.

Ali E Published on Google

Fantastic experience: I would not hesitate to recommend Brian Cox, North Greenford, in particular Daniel Jed, I had the arduous task of selling my Mother’s property, he was extremely helpful, he fully explained the sales process to me and gave me confidence that I had chosen the right agents. I was kept informed by Daniel and his team every step of the way and there was always someone to talk to if I had any questions. A pleasure to do business with!

T S Published on Google

Negative experience: I have reported some repairing works in the first week of moving in to a flat in 2019 managed by company but nothing has been done yet. Extremely poor service.

fatima butt Published on Google

Fantastic experience: I purchased my first property (today!) with the help of the lovely Emma from Brian Cox. Given the stamp duty break and after a previous sale fell through, Emma was responsive and always available to help with any request that either I or my solicitors had. The whole process was made a lot smoother because of her help. I would most certainly recommend Brian Cox North Greenford to any buyers out there.

Kiran Dhami Published on Google

Fantastic experience: Emma Gerald was the agent selling my home at the North Greenford office. She was very professional and proactive in working to secure a buyer for my home. She kept in regular contact and answered all my queries right up until the end. Very happy with the service from Brian Cox!

Clare Butler Published on Google

Fantastic experience: Brian Cox have been the most professional estate agents we have dealt with so far selling my parents house. Emma Gerald truly is one of the best that we have dealt with throughout this whole process. Emma is the most genuine, truthful, honest, professional, transparent, caring and personable negotiator we have come across in the whole experience of trying to sell my parents house. She has really made my parents gain trust in estate agents and they are so thankful to have received her advice and to have dealt with someone so genuine like Emma. We feel that she an absolute star ⭐️ and should get recognition for her commitment and hard work! Brian Cox we hope you look after good staff as she is a true asset to your company! Thanks so much Emma! Keep up the good work you will go far!!!

Maouz Ashraf Published on Google

Fantastic experience: Mind blowing, outstanding and excellent service provided by Emma from Brian Cox she has been star through out and great asset. Emma has shown us many places in very short period of time in which we could be able to finalise our home. She always on time every time. Thank you Emma you have shown a fantastic commitment to your job really appreciate your input all along. Last but not least Daniel from Brian Cox a real professional at his best and at peek of his career. The man, the true manager who could finalise a home at very last minute he has done what it may not have been possible by anyone else. Thanks Daniel for chasing me, chasing my solicitor and chasing the vendors solicitors really appreciate your great input from the beginning till the end. I would like to take this opportunity to thank you on behalf of my family members and really appreciate  for you kind help on getting this through. 5***** service all around

Vikas Sharma Published on Google

Negative experience: Don't really where to start from but this is a continuation from the previous tenant who left the review last year. I have been through a horrible experience dealing with this agency, they don't reply to your emails, calls after you have signed the contract. I think Caroline is the only one at Brian Cox who is professional but rest of the staff will keep ignoring you. The property had issues which were raised after I moved in but after chasing the agency I gave up as I was told that the landlady does not reply at all. After I moved out, I kept chasing the agency to get my deposit back but again I was told that the landlady is not replying, but annoying thing was that my checkout inventory had so many discrepancies as domestic cleaned flat at the time of move in, became professionally cleaned, and overall they tried to deduct about £350, for professional cleaning and damages. But I was never given the flat in a professionally cleaned state and the oven which was already broken before I moved in as also pointed out by the previous tenant "Laura Niepage" in her last year review but I was held responsible for this damage. Anyways, after 6 weeks of moving out when I did not get any reply or deposit back, I had to raise the dispute with TDS. I submitted all the evidence and this week the dispute was resolved and TDS dismissed the claim of cleaning and all the damages, and I finally got my deposit back after 4 months, I went through a lot of stress and frustrations as the landlady was not fair at all, and she won't resolve any issues, and tried to deduct the money by being so unfair. As you can see that me and the previous tenant had to go through the same kind of issues, and I am sure the current tenant who is living at the property will write a review next year too. I hope no one has to go through this, if anyone rents a flat from this agency, then I would say make sure to take all the pictures and raise all the issues when you move in as your check in and check out inventories will be done by two different companies and they will change the domestic cleaning to professionally cleaned sort of things, and then you will have to spend hours preparing your case and going through 70 pages of inventory. Be careful!!

Ivan Ivanov Published on Google

Negative experience: I told them to stop spamming my inbox, I am not looking for a property. They kept going....

Clair Taylor Published on Google

Fantastic experience: Professional, proactive team with great communication throughout, making the process as seamless as possible. One of the best estate agents I have used and would highly recommend this branch and use them again in the future.

Okay Man Published on Google

Negative experience: Not helpful at all. They only sides with the landlords! We lost alot of money because they didn't help us, also we lived in appalling condition flat while they sided with the rogue landlord and keep charging us for the appalling flat that we lived in.

Chris M Published on Google

Negative experience: It took 2 months and after a letter from my solicitor to get my deposit back. Do not trust out these guys.

Rajalakshmi Lechu Published on Google

Negative experience: I consider it as one of the greatest mistakes that I did which is to let through them. Even after receiving my holding deposit they readvertised the property and finally I lost my initial deposit amount. I informed them prior that i am on maternity leave and I can pay 6 months rent in advance for safety if the landlord has any issues regarding rent payment. Later on they told me that my reference failed as I sm on maternity payment and they wanted 6 month rent in advance with rent payment on each month, which I refused as I lost the trust on them.Very disappointed with their service.

Mustafa Hajamin Published on Google

Negative experience: Very bad service

Rachael Hutchins Published on Google

Fantastic experience: We just sold our house through Brian Cox, their service was brilliant from start to finish, highly recommend them.

Amir Gh Published on Google

Negative experience: The never replied to my calls , Voice mails and emails and messages. Not a professional company.

Ahmed Published on Google

Fantastic experience: Good, helpful and quick responding to thier emails and calls. Good customer service for London wide.

Blazena Labancova Published on Google

Negative experience: Not professional at all, like a previous tenant I am still chasing deposit after 5 weeks.Spoke with at least 5 people.Horrible service. Never again.I will go to somewhere else.

amal das Published on Google

Negative experience: Horrible experience

Sipriano Dias Published on Google

Positive experience: Quick response.

Green Heating and Plumbing Ltd Published on Google

Negative experience: Unprofessional, terrible, very bad experience I had renting from them.

Sunil Patnaik Published on Google

Negative experience: Ok

Mina Barrett Published on Google

Positive experience: Easy to get trough too and info

Laura Niepage Published on Google

Negative experience: I don’t know where to begin, the staff are super unhelpful and they work with UNRELIABLE landlords. My one bed was fairly dated and had a few issues with some of them not being addressed because the landlady reckons the for example broke oven was always like that and worked fine. They just go with it and won’t go anywhere beyond this. Now finally moved out was the biggest joke of all time! Firstly they didn’t even know I vacated the property although I handed my key in on the date as arranged. Then I called to chase my deposit only to hear that they couldn’t find my check out report. I was promised to be called back every time I called but that never happened so it’s an endless chase. So now the biggest Fauxpas is that the landlady won’t respond to repay my deposit... and they wont do anything about it!! Ridiculous, moved out over three weeks ago and the landlady decides to not get in touch and I now have to pay money to sing a statutory declaration to get my money back. Avoid!! Better estate agencies than this one. Oh and I was told I owe them a days rent, when I challenged it I haven’t heard back from them, was asked in an email to make a payment of the outstanding amount. So disappointing! Staff are very unfriendly about everything

DORINA POHIL Published on Google

Negative experience: Very bad customer service! Just lies! We pay our money for nothing! I would never advise it to others!

Ivan Creciun Published on Google

Negative experience: Maybe is not bad agency, but Daisy is a very liar person. When i was into the office an told her about happened, she was looking to me like stupid..and every her answer was been: is not my mistake;i didn't knew this; all people ignore me and i couldn't provide your information....

Anioł Poranka Published on Google

Negative experience: Bad agency

Proud Native Published on Google

Negative experience: Hi all, I am really disappointed with the service I received by the letting department specially the person who we’re dealing with me were in poor communication, unprofessional and untrusted Karlos, even though their fees are high they deal with dated and unprofessional referencing company, avoid.

Jaideep Roy Published on Google

Positive experience: I've just let my property out with Brian Cox. The property was let out very quickly and the lettings manager Sakib did an excellent job. He was very professional and a pleasure to work with.

Maciej Bolek Published on Google

Fantastic experience: very good service thanks for Sakib for all his help, he was always available and answered any questions we had and got everything done with the property for us, it was very quick, helpful and amazing service. Would recommend Brian Cox to anyone looking to rent.

Kayi Chan Published on Google

Fantastic experience: I'm happy with the service provided by Sakib at Brian Cos, he managed to let my flat out the next day I cleared everything out!

Andrej Zorin Published on Google

Negative experience: Discriminators, English it is not my first language , but Im many years in UK , maybe still some accent left, but every one understands me, but when called letting department to report some problem in my property, lady who answered my phone call pretended like she don't understand me, even I repeated same word to her five times, even spell it to her, avoid.

Greg Pank Published on Google

Fantastic experience: Found Hernan in Lettings to be particularly helpful and professional

Leave your opinion about Brian Cox Estate Agents North Greenford:

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