The Cairds Estate Agents Ashtead
Discover the perfect property with **Cairds Estate Agents**, an award-winning, independent agency proudly serving the communities of **Epsom**, **Ashtead**, and the surrounding Surrey areas. With over four decades of experience, our expert team combines unrivaled local knowledge with a personal, proactive approach to ensure every transaction is seamless and successful. Whether you are buying, selling, or renting, Cairds is committed to delivering exceptional results and customer satisfaction.
For sellers, we utilize high-impact marketing campaigns and our distinctive **double-fronted premises** in Epsom to showcase your property to the best possible audience, ensuring you secure the **best price** in the shortest time. Our specialists handle everything from valuations and conveyancing advice to independent mortgage guidance, making the selling process as hassle-free as possible. We are proud to be recognized for our outstanding customer care, having recently received the prestigious **Gold Award for South East England** from The Guild of Professional Estate Agents.
For buyers and renters, we offer an extensive portfolio of properties, including contemporary new builds like **The Residences at South Hatch**, period homes, and modern apartments. Our offices in Epsom and Ashtead are open six days a week, providing easy access to our friendly staff who are eager to help you find your ideal home or investment. We also offer comprehensive **lettings and property management services** for landlords, ensuring your assets are protected and profitable.
Choose Cairds for a trusted, expert service that puts your needs first. Visit our offices at **128-130 High Street, Epsom** or **23 The Street, Ashtead**, or contact us today to see how we can help you make the most of your move.
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 8:30-18h
- saturday: 9h-17h
Our comment from ImmoNetwork about The Cairds Estate Agents Ashtead:
Trusted Local Expertise in Epsom and Ashtead
Cairds Estate Agents stands as a pillar of the local property market, bringing over four decades of experience to the Epsom and Ashtead areas. As an independent business, the agency combines deep-rooted local knowledge with a personal touch that larger chains often lack. Their reputation is built on being a market-leading name for both sales and lettings, offering clients a service that is as close-knit as it is professional. Whether located in the village centre or the town, their offices are designed to be accessible hubs for all property needs.
Exceptional Communication and Proactive Support
One of the most consistent praises from clients revolves around the team's communication style. Agents such as Gavin Newton, Jo Woods, Chris Close, and Ellen are frequently highlighted for their ability to keep clients informed at every stage of the journey. Clients appreciate that the team does not just wait for updates but actively chases progress with solicitors and other parties to ensure the transaction moves forward. This proactive approach is particularly valued during complex chains or challenging market conditions, where the team’s persistence ensures sales do not fall through.
- Clear Updates: Clients report feeling reassured by regular, transparent communication regarding their sale or purchase status.
- Availability: The team is noted for being approachable and responsive, often answering calls quickly and providing timely advice.
- Problem Solving: Staff are commended for their calm and resourceful handling of unexpected setbacks, keeping the process on track.
Strategic Marketing and Valuation Accuracy
Cairds places a strong emphasis on effective marketing strategies to achieve the best possible results for sellers. The team is recognized for providing accurate and realistic valuations that reflect the current market, helping properties achieve their full asking price. Their marketing efforts include high-quality photography and targeted campaigns that attract serious buyers. Many sellers note that switching to Cairds turned stagnant listings into successful sales, thanks to the agency's ability to generate interest and manage viewings efficiently.
Personalized Buyer Assistance
For those searching for a new home, Cairds agents act as dedicated guides, taking the time to understand specific requirements before showing properties. Reviewers often mention agents like Jack Palliser and Kieran Lawson for their patience and ability to source homes that truly fit the client's lifestyle. The agency is praised for its non-pushy demeanor, offering honest advice and helping first-time buyers navigate the complexities of purchasing their first property. This tailored service ensures that clients feel supported and confident in their decisions.
Comprehensive Service and Professionalism
Beyond basic buying and selling, Cairds offers a holistic service that includes lettings management, land development advice, and mortgage guidance. The team’s professionalism extends to handling sensitive matters, such as selling a relative's home, with empathy and discretion. By combining local expertise with a dedicated, hardworking staff, Cairds Estate Agents has earned the trust of the community, consistently receiving high recommendations for their ability to make the property process smooth, stress-free, and successful.
The Cairds Estate Agents Ashtead: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 106 reviews
Fantastic experience: I have been extremely impressed by the work of Gavin Newton and Jo Woods at Cairds in Ashtead in helping us through the process of selling our property in Ashtead, Surrey . Not only very professional but also very personable too and that has been extremely helpful in the process. I have no hesitation in recommending their services in the future.
Hi Garry - it was a real pleasure dealing with you. Many thanks for your valuable feedback.
Fantastic experience: Benjamin at Cairds was very helpful and knowledgeable of the area. He showed multiple properties that fit what we were looking for. Highly recommend his services. Thanks again!
Hi Cal - many thanks for the great comments regarding Ben's service.
Fantastic experience: Just to say a huge thank you to Gavin and Jo for getting our sale over the line. It was a particularly long, stressful process for us this time. We had a bit of bad luck with the previous buyer and some frustrating setbacks with the chain along the way, all the while trying to sell in a tricky and falling market. However, you both stayed with it and we got there in the end, with lovely buyers and a happy result all round. Thanks for your patient support and expertise throughout. Much appreciated. You both certainly earned your commission on this one! : ) All the best and keep up the good work.
Thank you very much for your review Stephen. The sale process for your home indeed took some unexpected twists and turns, but we are very glad that yours and our combined efforts reached the desired goal. We wish you all the best.
Fantastic experience: The Cairds team in Ashtead have been excellent in supporting our efforts to buy a property in the area. In particular, Gavin has been exceptional by continuing to keep us promptly aware and informed of any opportunities…. Highly recommend!
Hi Bob - thank you very much for your comments. We shall continue to keep you repliably informed during your search, and hope the right home for you arrives very soon.
Fantastic experience: I’d like to say a big thank you to a member of your team, Ben, who was very helpful in showing me and pointing me in the right direction for what I was looking for. He was always approachable, patient and happy to answer any questions I had. I appreciated the time and effort he put in helping me and I will definitely be recommending Cairds Estate to my friends!
Hi Harry. Many thanks for the review. It is great to hear your postive comments regarding your excellent experience with Ben.
Fantastic experience: Great team at Cairds, have used them over the years. Very helpful lettings advice for our property. Would recommend having a chat with them.
Hi Oliver - many thanks for your positive feedback, great to hear of your longstanding positive experience.
Fantastic experience: Kieran Lawson was great throughout the process of finding our dream home! Highly recommend
Thank you Harry - its great to hear of your positive experience dealing with Kieran.
Fantastic experience: We'd like to say a big thank you to Jo & Gavin at Cairds Ashtead for their help with our house purchase. They were diligent and proactive from start to finish, and kept us in the loop and updated at every stage, so we always knew where things stood. The process ended up being long and drawn out, for reasons entirely outside their control, but they stayed on top of it throughout, and their persistence in keeping things moving made a real difference. We'd happily recommend them to anyone buying or selling in the area.
Hi Thom & Sophie.
We really appreciate your kind words and wish the very best in your fabulous new home.
We hope to see you very soon in the village!
Fantastic experience: I recently bought a property in Leatherhead through Cairds Estate Agents and honestly couldn’t have asked for a better experience. Jo Woods looked after me throughout the purchase and was absolutely fantastic from start to finish. Her communication was excellent always clear, professional and friendly, with regular updates so I always knew exactly what was happening. Whenever I had a question or needed anything, Jo was always at the end of the phone, happy to help and quick to get things sorted. She made the whole process feel smooth and stress free, and nothing ever seemed like too much trouble. I’d also like to mention the wider team at Cairds. Everyone I dealt with was welcoming, helpful and professional, and you really get the feeling that the whole team works together to provide a great service. Whether speaking to Jo or another member of the team, there was always someone willing to help and make sure things kept moving. It’s rare to receive such genuinely friendly and attentive service. I would highly recommend Cairds to anyone buying or selling a property. A huge thank you to Jo and the whole team at Cairds for making the experience such a positive one. A very well deserved five stars
Hi Andreas - A really big thank for taking the time to put together your kind words in regards to the service you received personally from Jo in our Ashtead Village branch, and also the synergy between our team. We really value your thoughts and are very pleased to receive your feedback.
Fantastic experience: I am very pleased to report another successful completion by Jo of Cairds Ashtead Office. From the initial introduction of the purchaser to completion I was kept informed of progress and my calls and emails were always returned. Viewings were carried out seamlessly and I was kept notified of feedback. A very satisfied client.
Hi Robert - Many thanks for your kind words in regards to the service you received via Jo, and we are pleased to have reached completion in a steady fashion for you. We hope you enjoy the rest of your summer.
Negative experience: I used Cairds Ashtead to market my property but they weren't able to sell it. Most buyers want to view on Saturdays but as the office is small their viewing capability is limited and I wonder if this had an impact. One one occasion, the viewing didn't complete as the agent stood outside the property and (according to the tenant) didn't even knock so the buyer had to leave. Another occasion led to the same agent claiming siginificant work needed to be done according to a "report" but when requesting to see the evidence (even a copy of the report wording) they demanded I pay for it? Pay for a report I didn't ask for, claiming something that I don't believe to be true? Obviously I declined as this made no sense. I notified the manager that I wanted to stop using them and I recieved a one line response "all the best", which ironically says a lot. Long story short, went to another local agent and property has completed sale! Looking at the reviews, they clearly have some success but my review is based on a property which did not sell, so I'm in a fortunate position I can be very honest about the service.
Dear Rick,
Thank you for your feedback.
I'm sorry to hear that your experience didn't meet your expectations. We take all feedback seriously and will review the points you've raised.
I'm pleased to hear your property has now sold and wish you all the best for the future. If you'd like to discuss your experience further, please feel free to contact me.
Kind regards,
Steven Crane
Head of Sales
Cairds Estate Agents
Fantastic experience: I have been looking for a small house or flat to rent in the Epsom/ Ashtead area. Our agent Jack Palliser knew the area thoroughly and was able to show several properties that were appropriate so I could move quickly
Jeremy, thank you for your feedback.
It’s great to hear Jack’s local knowledge helped you focus on the right properties and move quickly when needed. That understanding of both the area and your requirements really makes a difference.
We’re pleased you had such a positive experience.
Fantastic experience: Worked with Jack in lettings and was very impressed. He was professional and really took time to consider my search.
Emile, thanks for sharing this.
Taking the time to properly understand what someone is looking for isn’t always a given, so it’s great to hear Jack approached your search in a thoughtful and considered way.
We’re pleased you had such a positive experience working with him
Fantastic experience: Jo was very helpful in completing the purchase of my property. The whole team seemed friendly and pleasant to deal with.
Kyle, thank you for your feedback.
It’s great to hear Jo was able to support you through to completion and that the wider team made the process a pleasant one. That overall experience really matters.
We’re pleased you had such a positive experience.
Fantastic experience: A huge thank you to Jo and Gavin at Cairds for helping us through our purchase. They were incredibly responsive, proactive and always easy to deal with. They certainly kept us on our toes with their chasing - but always in a friendly and respectful way, and it was clear they were working hard to keep everything moving forward. Their persistence and dedication helped push the transaction along, and we really appreciated their efforts throughout. We wouldn't hesitate to use Cairds again in the future and would highly recommend them.
Joe, thank you for taking the time to share this.
Keeping a purchase moving forward often takes a bit of persistence behind the scenes, so it’s great to hear Jo and Gavin struck the right balance—proactive, but always approachable. That steady pressure can make all the difference in getting things over the line.
We’re really pleased you had such a positive experience and appreciate your recommendation
Negative experience: Very bad experience. I wrote it all down in my review but someone managed to change what I wrote and turned my 1 star into a 5 star review. Nope it's 1 star.
Fantastic experience: The estate agents at Cairds are extremely proactive, responsive and helpful. I’ve been dealing with Lola from Cairds and I’m truly impressed- Thank you Lola for all your help!
Holly, thank you for your kind feedback.
It’s great to hear you’ve found the team proactive and responsive—those are exactly the qualities that help keep things moving smoothly.
We’re especially pleased Lola made such a strong impression and supported you so well throughout.
Fantastic experience: A big thanks to Gavin Newton & his team. Always prepared to go above and beyond, and give honest advice at all times. Cannot recommend enough!
Luke, thank you for your feedback.
Going above and beyond while remaining honest and straightforward is exactly what we aim for, so it’s great to hear that came through in your experience.
We’re pleased Gavin and the team delivered such a positive service, and we appreciate your recommendation.
Fantastic experience: Jo and Gavin were involved in the sale of our late mothers house and from the start were incredibly friendly, helpful and above all professional. All in all a first class service form Cairds Ashtead.
David, thank you for your feedback.
We’re pleased to hear Jo and Gavin supported you so well throughout the sale and provided a professional and approachable service from start to finish.
We appreciate your kind words and are glad you had such a positive experience with the Ashtead team.
Fantastic experience: As a buyer looking in the Ashtead area, I really enjoyed working with Jo at Cairds. It took us just over 6 months to find our home, and during that time she remained in contact and would let us know about upcoming properties that fit our criteria. Her communication during the buying process was consistent and helpful and made everything go smoothly. She was very good at keeping us updated and worked with all parties to find a completion date that would work for everyone.
Kate, thank you for sharing your experience.
A longer search can require real consistency, so it’s great to hear Jo stayed in touch throughout and continued to bring suitable opportunities forward. That level of communication and follow-through really helps.
We’re pleased everything came together smoothly and that you felt well supported through to completion.
Negative experience: Stop contacting me. I will report to ICO for breach of data. Updated- called my mobile, talked over me and seemed to think calling my mobile, that I did not consent to store was reasonable approach to address my complaint. Breaching data again. Just take me off your system. Do not dig out my mobile number and call me, I clearly do not want to be contacted. just stop storing my data that I did not opt into.
Dear Mrs Ward,
We’re very sorry to hear that you were upset to receive our communication and that this led to you leaving a 1star review.
For clarity, your details were added to our database earlier in the year when you contacted our office to request a market appraisal, which unfortunately you cancelled. As part of that enquiry we registered your information so that we could follow up and keep you informed about our services locally.
As soon as we became aware that you were unhappy, we called you personally to apologise and to confirm that your details have now been fully removed from our mailing list and database. We would always be more than happy to deal with any such concerns directly and promptly if we are made aware.
We never have any intention of causing annoyance or offence, and we are genuinely sorry that you felt this way as a result of receiving our follow up communication which is custom in estate agency with cancelled appointments. If you have any further concerns, please do feel free to contact the office and we will do all we can to help.
Fantastic experience: I can’t thank enough my estate agent, Gavin Newton, who helped with the process of selling my property and buying a new one, through the Cairds Ashtead branch. I honestly don’t think this sale would have completed without Gavin’s diligence and professionalism. He followed up closely, through every step, he chased people for me when I was busy with work, in short he ensure this business was going to be a success. Absolutely amazing service, could not fault it. My property also sold very quickly, which was nothing short of a miracle given the current weak market. Thank you!
Angela, thank you for such a detailed review.
Managing both a sale and purchase—especially in a more challenging market—can take real persistence, so it’s great to hear Gavin stayed on top of everything and kept things moving when it mattered most. That kind of follow-up and diligence can make all the difference.
We’re really pleased you achieved such a strong outcome and had such a positive experience throughout.
Fantastic experience: We had a very unique house to sell that required finding a buyer who loved that uniqueness. Gavin at Cairds has been great throughout the whole sale process, from start to finish- he found us a buyer, helped us in the negotiation process and made sure to get the sale over the line, while always keeping us up to the date. I definitely recommend Gavin and Cairds ( who may I add, are excellent at taking professional photos of houses)!
Meda, thank you for your feedback.
Selling a unique property often requires the right approach and the right buyer, so it’s great to hear Gavin guided you through that process so effectively. From marketing through to negotiation and completion, that level of involvement really makes a difference.
We’re pleased you had such a positive experience and appreciate your recommendation.
Fantastic experience: Although our sale unfortunately didn’t work out as planned (to no fault of our agent) Caird’s has been very helpful and informative the whole way. Gavin and Jo have been extremely accommodating and supportive throughout the whole process - we are extremely grateful.
Amber, thank you for taking the time to share this.
Even when things don’t go to plan, it’s important to feel supported throughout, so it’s great to hear Gavin and Jo were accommodating and kept you well informed along the way.
We really appreciate your kind words and are pleased you had a positive experience with the team.
Fantastic experience: I would highly recommend the team at Cairds in Ashtead, who helped us sell our property this year. Gavin who came out to conduct the valuation was very professional, likeable and offered some great advice in addition to the valuation. Jo then took on the day to day liaison and did a great job keeping us up to date. The team at Cairds made selling our property as stressless as possible
Kerry, thank you for your kind feedback.
It’s great to hear the process felt as stress-free as possible and that you were well supported from the initial valuation through to day-to-day updates. That continuity really makes a difference.
We’re pleased Gavin and Jo worked so well together to deliver such a positive experience for you, and we appreciate your recommendation.
Fantastic experience: Many thanks to Chris and Gavin for their professional and friendly customer service and support throughout the purchase process. They represent Cairds to a very high standard and made the entire process smooth and easy.
Ulusal, thank you for your feedback.
It’s great to hear the purchase process felt smooth and straightforward, and that you were well supported throughout. That combination of professionalism and a friendly approach really makes a difference.
We’re pleased Chris and Gavin delivered such a positive experience for you.
Fantastic experience: Selling a property from afar is not an easy process and I am so grateful to Chris, Jo and Gavin for looking after my interests so professionally. Their patience and perseverance kept me apprised and we got there in the end.
Lise, thank you for sharing your experience.
Managing a sale from a distance can be challenging, so it’s great to hear the team kept everything under control and you well informed throughout. That level of patience and persistence really makes a difference.
We’re pleased Chris, Jo and Gavin were able to support you through to a successful outcome.
Fantastic experience: Gavin and Chris are exceptional. They both went above and beyond to provide exceptional client service, from launching the property, keeping us updated on viewer feedback, managing offers and driving progression to exchange/completion. I would highly recommend them, they are the epitome of professionalism and an asset to their firm. Thank you, we really appreciate it.
Sakshi, thank you for such thoughtful feedback.
It’s great to hear the whole process was handled so thoroughly—from launch through to completion—with clear communication at every stage. That level of involvement and care really makes a difference.
We’re pleased Gavin and Chris delivered such a high standard of service, and we truly appreciate your recommendation.
Fantastic experience: Myself and my girlfriend are currently in the process of buying our first house through Cairds. We have been seriously impressed with the service received through our point of contact Chris Close (Senior Client Manager). Fantastic communication, and helpful and honest advice throughout the process so far. Very important to us seeing as we're FTB and don't really know what we're doing! I will update this review in due course once the process is complete and we're moved in (currently in a chain), but so far we are *very* happy with the service we've received! The 4.9⭐ average speaks for itself.
Matthew, thank you for your feedback.
It’s great to hear you’ve felt so well supported as first-time buyers—having clear communication and honest advice at that stage really makes a difference. It’s good to know Chris has helped guide you through the process with confidence.
We’re pleased everything has been going well so far and wish you all the best as you move towards completion.
Fantastic experience: Cairds have been absolutely fantastic to work with! Huge thanks to Chris, who has gone above and beyond to show us a range of properties in Ashtead. As newcomers to the area, we’ve really appreciated his insights and local knowledge. He’s incredibly prompt, helpful, and a pleasure to work with – a true dream estate agent!
Sarah, thank you for your kind words.
It’s great to hear Chris was able to provide such helpful guidance, especially as you were getting to know the area. That local knowledge and responsiveness really make a difference when finding the right property.
We’re pleased you had such a positive experience and appreciate your feedback.
Fantastic experience: Chris is an absolute star! He asked leading questions to gain an understanding of what we wanted and went out of his way to help us. He is a blessing to work with!
Kyla, thank you for your kind words.
It’s great to hear Chris took the time to really understand what you were looking for—that thoughtful approach can make all the difference when searching for the right property.
We’re pleased you had such a positive experience working with him.
Fantastic experience: Jo from Cairds has been fantastic throughout our property search. She has super helpful, suggested excellent house options that weren’t even on our radar. She has kept in contact but only with relevant houses or to touch base. She is also lovely. If you are looking to move I’d recommend contacting her.
Emily, thank you for taking the time to share this.
It’s great to hear Jo added real value to your search by bringing forward options you may not have otherwise considered. That ability to listen and then refine what’s put in front of you makes a big difference.
We’re pleased she struck the right balance with communication and supported you so well throughout.
Fantastic experience: We recently returned to England from overseas after several years of living abroad. The team at Cairds were very attentive to our requirements and was able to refine our search and give much-needed advice on the area. Chris Close in particular was excellent, explaining in detail the aspects of each property and the suitability of each to our needs - indeed Chris provided so much of the local knowledge that we lacked. I would not hesitate to recommend Cairds, and in particular Chris for anyone looking to purchase a property using their services
Chum, thank you for sharing your experience.
Returning from overseas and navigating the market again can be a big adjustment, so it’s great to hear the team were able to refine your search and provide the guidance you needed. That local insight really makes a difference.
We’re especially pleased Chris was able to support you so thoroughly, and we appreciate your recommendation.
Fantastic experience: We cannot recommend Cairds highly enough, and in particular Chris - he has been so helpful, knowledgeable, kind and not pushy in anyway. Cairds are very professional and always on hand to help with questions and queries. Thank you for being great to work with in searching for our new home.
Cerise and Jeremy, thank you for your kind words.
It’s great to hear Chris struck the right balance—knowledgeable and supportive without ever being pushy. That approach really helps make the search feel more comfortable.
We’re pleased you found the team professional and easy to deal with throughout, and we appreciate your recommendation.
Fantastic experience: We recently bought our first home in Ashtead and would highly recommend Cairds to anyone looking for a helpful, friendly, and knowledgeable team. From the very start, Chris and Gavin were professional, attentive, and incredibly supportive, guiding us through every step of the home buying process. Chris and Gavin took the time to explain the detail, and helped us with recommendations for solicitors, surveyors, and mortgage brokers. They were always available to answer any questions, and went above and beyond to facilitate the sale, while keeping us informed during the process. Thanks to their expertise and dedication, we were able to find our perfect home in Ashtead. Thank you, Chris and Gavin!
Ian, thank you for such a detailed review.
Buying your first home is a big milestone, so it’s great to hear Chris and Gavin were able to guide you clearly through each stage and be on hand whenever needed. That level of support and availability really helps build confidence in the process.
We’re pleased you found the right home in Ashtead and truly appreciate your recommendation.
Fantastic experience: Chris and Gavin couldn't have been more helpful with our purchase. Thanks so much!
Adam, thanks for your feedback.
Sometimes it’s the straightforward things that matter most—being available, helpful and easy to deal with—so it’s great to hear Chris and Gavin delivered exactly that.
We’re pleased you had such a positive experience.
Fantastic experience: I recently bought a house through Cairds and I can highly recommend. Chris Close - Senior negotiator at Ashtead, arranged the viewing, supported my negotiation and proceeded to support me through my purchase journey. Chris was warm, honest and personable and thanks to him I now have a new home.
Vanessa, thank you for sharing this.
From first viewing through to completion, it’s great to hear Chris was able to support you at every stage. That combination of warmth, honesty and guidance really makes a difference during a purchase.
We’re pleased you’ve found your new home and appreciate your recommendation.
Fantastic experience: I felt that Cairds had a clear idea about how to market and sell the property. Jo and Gavin were involved from the very first meeting and remained as the primary contacts throughout, although most of my day to day contact was with Jo. She manoeuvred us all through a process which at times had potential to fall through or cause real headaches for either us or the purchaser. She remained calm, pleasant and resourceful and made the process as stress-free as possible for us all. Cairds arranged for a number of interested people to visit but we received a fair offer very quickly. A small point, but unlike other agents Cairds always answered the phone within a few rings, which I did not experience with another agent. Ashtead is lucky to have a number of good estate agents to choose from but I am very pleased that, for me I made the right choice to instruct Cairds.
Jo, thank you for such a thoughtful review.
It’s great to hear the strategy from the outset gave you confidence and that the same level of support carried through to completion. Navigating a process with potential hurdles requires a calm and resourceful approach, so it’s especially good to know Jo was able to guide things through so effectively.
We’re also pleased the communication and responsiveness stood out—it’s often the small details that make a big difference day to day.
Thank you again for your kind words and for placing your trust in Cairds.
Fantastic experience: Gavin, Chris, Jo and Sandy are warm, welcoming and a very helpful group of people. Gavin particularly went above and beyond, helping chase solicitors and ensuring our purchase went through as smoothly as possible. Highly recommend.
Matt, thank you for your feedback.
It’s great to hear the team created such a welcoming experience and supported you throughout your purchase. Keeping everything moving—especially when it comes to chasing solicitors—can make a real difference to the overall journey.
We’re pleased Gavin and the team delivered such a positive experience, and we appreciate your recommendation.
Fantastic experience: We have moved recently into Ashtead. Whilst Cairds did not sell our house, we purchased through them. They were extremely professional and extremely helpful with progressing the chain along. Thank you for everything
Liane, thank you for your feedback.
Even when acting on the purchase side, it’s great to hear the team were able to support you and help keep the chain progressing. That involvement can make a real difference to the overall experience.
We’re pleased you found the process professional and helpful, and we wish you all the best in your new home in Ashtead.
Fantastic experience: We recently moved to the area and bought a house in Ashtead with Cairds as the agent. We found Jo Woods, Gavin, Sandy and the rest of the branch team very approachable, proactive, knowledgable and diligent. Clearly very passionate about the local area which helped to convince us to buy. I would highly recommend Cairds for anyone looking to sell in Ashtead.
Max, thank you for your feedback.
Moving to a new area is a big step, so it’s great to hear the team’s local knowledge and enthusiasm helped give you confidence in your decision. That understanding of the area really makes a difference.
We’re pleased Jo, Gavin, Sandy and the team provided such a positive experience, and we appreciate your recommendation.
Fantastic experience: Gavin and his team couldnt have worked harder. Very professional and great to work with.
David, thank you for your feedback.
Sometimes it’s the effort behind the scenes that makes the biggest difference, so it’s great to hear Gavin and the team worked so hard on your behalf.
We’re pleased you found them professional and easy to work with throughout.
Negative experience: Very unhelpful and made to feel uncomfortable.
Fantastic experience: Chris has been absolutely fantastic with providing information, follow up and is very knowledgeable about the market / areas recommended. We definitely recommend Chris to anyone looking for a friendly supportive and thorough estate agent. Thank you Chris!
Thank you so much for your kind words.
We’re delighted to hear that Chris was able to support you throughout your search and provide helpful, knowledgeable advice on the local market. Delivering a friendly, thorough and responsive service is exactly what we aim for.
We really appreciate your recommendation and wish you all the very best moving forward.
Fantastic experience: We both bought and sold our house in Ashtead over a seven year period with Cairds. Gavin and the team have always been professional, communicated well and shown a lot of patience over the duration of a a lengthy sale. Highly recommend!
Paul, thank you for your continued support over the years.
Managing both a purchase and a sale over a longer period can take real patience and consistency, so it’s great to hear the team kept everything on track and communicated well throughout.
We’re pleased Gavin and the team delivered such a positive experience again, and we truly appreciate your recommendation.
Fantastic experience: Having just sold a property in Ashtead through Caird’s, I could not recommend them highly enough. Gavin and the team have a really good understanding of the local market and the support we have received during the process has been excellent, with regular communication throughout and assistance on hand whenever it was required. We received what felt like a personalised service with a firm that had the reach to market our property to all potential buyers so we would not hesitate in using them again in the future.
Chris, thank you for taking the time to share this.
It’s great to hear the combination of local market knowledge and wider reach worked so well for you. That balance, alongside consistent communication, really helps deliver a strong result.
We’re pleased you felt the service was both personal and effective, and we truly appreciate your recommendation.
Fantastic experience: We've bought and sold through Cairds - the team were brilliant for both! Gavin, Jo and team were so helpful and transparent with our purchase, that when it came to putting our house on the market, we already knew the agency we wanted to go with.
Ailsa, thank you for your kind words.
It’s great to hear your experience on the purchase side gave you the confidence to come back to us when it was time to sell. That continuity really means a lot.
We’re pleased Gavin, Jo and the team supported you so well on both occasions.
Fantastic experience: Cairds at Ashtead handled both the sale of our house and the purchase of our new bungalow. Gavin, Jo and Sandy were a great team providing a friendly and efficient service. Both Gavin and Jo went that extra mile in providing support and keeping us up to date with developments. Definitely to be recommended.
Peter, thank you for your feedback.
Handling both a sale and purchase together can be a complex process, so it’s great to hear the team kept everything running smoothly and you well informed throughout. That extra level of support really makes a difference.
We’re pleased Gavin, Jo and Sandy delivered such a positive experience, and we appreciate your recommendation.
Fantastic experience: We recently sold our house through Cairds, Ashtead. Gavin and the team have been fantastic throughout. Unfortunately our sale took over 12 months as we had 3 chains due to buyers either withdrawing offers, or chains breaking. Gavin worked tirelessly to make it happen and we eventually completed mid November. We are so grateful for all the hard work - it paid off in the end. We would definitely recommend Cairds.
Susan, thank you for taking the time to share this.
A sale with multiple chains and setbacks can be incredibly testing, so it’s great to hear Gavin stayed committed throughout and kept things moving until you reached completion. That level of persistence really makes a difference in situations like that.
We’re pleased everything came together in the end and truly appreciate your recommendation.
Fantastic experience: Cairds Review We recently sold and bought through Cairds, Ashtead. They gave us excellent advice on how to prepare our house for sale, including starting with a period of soft marketing and then going to fully marketing the property. It was a fairly lengthy and, at times, fraught process made easier by the outstanding commitment of Gavin and Jo. They always kept us up to date, and managed the long chain we had, including chasing other agents and solicitors where necessary. All done with professionalism, grace and good humour. Without their perseverance we would not have managed it and thanks to them we are now very happy in our new home. We can not recommend them highly enough.
Sally, thank you for such a detailed and thoughtful review.
A longer sale and purchase with a complex chain can be challenging, so it’s great to hear the advice from the outset and the strategy around marketing helped set things up properly. Managing that process through to completion takes real perseverance.
We’re especially pleased Gavin and Jo were able to keep everything on track, maintaining communication and momentum throughout. That level of commitment really makes a difference.
We’re delighted you’re now settled in your new home and truly appreciate your recommendation.
Fantastic experience: We recently sold our Ashtead property through Cairds in Ashtead. It was an absolute delight when dealing with Gavin & Jo who provided us with detailed updates throughout, making the whole process very smooth and would highly recommend Cairds for anybody looking at purchasing or selling in the Ashtead area
Nicholas, thank you for your feedback.
It’s great to hear the process felt smooth and well managed throughout, with clear and consistent updates along the way. That communication really makes a difference.
We’re pleased Gavin and Jo provided such a positive experience, and we appreciate your recommendation.
Fantastic experience: We recently sold our house through Cairds, Ashtead. Entire team is excellent and especially Jo, she has been very helpful from the start to end. Our sale of the house took 18 months as we lost our buyers multiple times due to a very long chain for the house we meant to buy. Jo and her team had been very patient with us and were able to find us a new buyer very quickly. Jo kept us informed about the progress and chased other parties too on our behalf. Cannot say how thankful we are to Jo and her team. Would definitely recommend Cairds, very professional and very prompt from start to finish.
Sailaja, thank you for taking the time to share this.
An 18-month process with multiple setbacks takes real patience, so it’s great to hear Jo and the team stayed committed throughout and were able to secure a new buyer quickly when needed. That persistence and support can make all the difference in getting things over the line.
We’re pleased you felt well informed and supported throughout, and we truly appreciate your recommendation.
Fantastic experience: We recently used Cairds Ashtead to sell our property and were very happy with the professional and friendly service we received from Jo, Gary and Gavin. Their valuation was spot-on, and they all worked hard to get our sale over the line.
Stuart, thank you for your feedback.
Getting the pricing right from the outset is key, so it’s great to hear the valuation proved accurate and helped support a successful sale. That, alongside consistent effort, really makes a difference.
We’re pleased Jo, Gary and Gavin delivered such a professional and positive experience for you.
Fantastic experience: Cairds in Ashtead were professional, honest, helpful and reassuring throughout the process of selling our house. We loved their app, which enabled us to check progress whenever we wanted to. Would highly recommend. Jo and Gavin were a pleasure to deal with.
Nasser, thank you for your feedback.
It’s great to hear you found the process transparent and reassuring throughout, and that the app helped keep you informed at every stage. That visibility can make a real difference.
We’re pleased Jo and Gavin were a pleasure to work with, and we appreciate your recommendation.
Fantastic experience: Review from Richard Franklin Cairds got the property 'live' in a swift fashion but with great attention showed to the detail . The team were passionate and offered clear communication. We dealt with Paul, Luca and Thomas and they were all polite and friendly to deal with. Certainly would recommend!.
Richard, thank you for your feedback.
Getting a property launched quickly, while still paying close attention to the detail, is so important—so it’s great to hear that came through in your experience. Clear communication and a positive approach from the team make all the difference.
We’re pleased Paul, Luca and Thomas looked after you so well, and we appreciate your recommendation.
Fantastic experience: Gavin and Jo at Cairds Ashtead branch were terrific. They kept us informed of every step of our sale progress. We couldn't be happier. Highly recommend this lot.
Melvin, thank you for your feedback.
Keeping you informed at every stage is so important, so it’s great to hear Gavin and Jo made sure you always knew exactly where things stood.
We’re pleased you had such a positive experience and truly appreciate your recommendation.
Fantastic experience: Was very happy with the whole experience at Cairds. Very professional and helpful, great service in terms of communication. Gavin and Gary were excellent to deal with. Very easy to get on with always on hand to answer any questions. Would definitely recommend, they were very professional and prompt from start to finish.
Paul, thank you for your feedback.
It’s great to hear the experience felt smooth from start to finish, with clear communication and support throughout. Being accessible and easy to deal with really makes a difference during the process.
We’re pleased Gavin and Gary looked after you so well, and we appreciate your recommendation.
Fantastic experience: Very pleased with the professional services provided by Cairds, in particular the Ashtead team of Jo, Gavin and Gary. Cairds marketed the property and dealt with all viewings and queries efficiently, keeping me informed throughout and right up to completion.
Selma, thank you for your feedback.
It’s great to hear the team handled everything efficiently, from marketing through to viewings and ongoing communication. Being kept informed right through to completion really makes a difference.
We’re pleased Jo, Gavin and Gary delivered such a professional experience for you.
Positive experience: Good and helpful service
Abdullah, thank you for your feedback.
We’re pleased to hear you found the service helpful and straightforward—exactly what we aim to deliver.
We appreciate you taking the time to share this.
Fantastic experience: We recently sold and purchased our property with Cairds, Ashtead. After having dealt with two other estate agents in the area before, we found Cairds Ashtead team the most proactive in all aspects of buying and selling. Ashtead team efficiently found us our buyer very quickly and most importantly found us our ideal property. Jo particularly handled a difficult and long sale process as it took over 5 months. Jo kept us informed on the progress and chased other parties when needed. We will certainly recommend Ashtead Cards without any doubt.
Natasha, thank you for sharing your experience.
It’s great to hear the team’s proactive approach stood out, especially when managing both your sale and purchase. Finding the right buyer quickly and securing your ideal property is a fantastic outcome.
We’re particularly pleased Jo was able to guide things through a longer and more complex process, keeping everything moving and you well informed along the way.
We really appreciate your recommendation.
Fantastic experience: Jo, Gavin and the sales team at Cairds Ashtead were fantastic, especially as we were not living in our property - nothing was too much trouble. They were spot on with our valuation and helped our sale go through as quickly and smoothly as possible. Jo kept us up to date on progress and chased other parties when needed. I would definitely recommend using Cairds Ashtead!
Matt, thank you for your feedback.
Selling a property remotely can add extra pressure, so it’s great to hear the team made the process straightforward and took care of everything along the way. Getting the valuation right from the outset and maintaining momentum really helps achieve a smooth outcome.
We’re pleased Jo, Gavin and the team supported you so well throughout, and we appreciate your recommendation.
Fantastic experience: Recently bought in Ashtead, really impressed with how Cairds managed the whole process. There is nothing more stressful than buying/selling a house but Jo did a great job in managing the chain and making sure we were kept well informed at every stage.
Dan, thank you for your feedback.
Buying a home can be a stressful process, so it’s great to hear everything was managed smoothly and you were kept well informed throughout. That consistent communication really makes a difference.
We’re pleased Jo supported you so well and delivered such a positive experience.
Fantastic experience: We have just recently used Cairds Ashtead, our Estate agent Was Gary and we couldn’t recommend him enough. He went above and beyond. Our whole process was not easy and took 8 months to complete due to our seller but Gary kept us reassured and was very positive throughout, anything we needed help with Gary made sure it was done. Although Gary was our main estate agent we also dealt with Gavin and Jo and they were equally as friendly, professional and had our best interests at heart. We thank you all so much for everything you have done and we will keep in touch.
Joely, thank you for such a thoughtful review.
An 8-month process can be challenging, so it’s great to hear Gary remained positive and supportive throughout, keeping things moving and making sure everything was handled when needed. That level of reassurance really makes a difference.
We’re also pleased Gavin and Jo contributed to such a consistent and professional experience.
Thank you again for your kind words—we really appreciate it and look forward to keeping in touch.
Fantastic experience: Gary and Gavin were absolutely awesome at what they do. Not only are they both brilliant at there jobs. They are equally down to earth straight talking guys who actually care about the customers. And that’s a rarity these days! Thank you from both of us. Hopefully you will stay in touch and your both invited to the housewarming where Gavin can spin some tunes too ;) Stay safe.
Steve, thank you for such a great review.
It’s fantastic to hear Gary and Gavin struck the right balance—professional, straight-talking, and genuinely caring about the outcome. That approach really does make a difference.
We’re pleased you had such a positive experience and appreciate the invite—sounds like a good one!
Fantastic experience: Great service from Gary. We viewed a property many times with him. Always happy to arrange more viewings until we made up our minds, standing patiently whilst we discussed our plans at nauseum. Unfortunately we didn't end up buying the property, but he was very understanding.
Derek, thank you for your feedback.
Taking the time to view a property properly is so important, so it’s great to hear Gary was patient and accommodating throughout, giving you the space to make the right decision.
Even though it didn’t work out on this occasion, we’re pleased you had a positive experience and appreciated the approach taken.
Fantastic experience: Jo Woods was very professional and very knowledgeable highly recommended.
Lee, thank you for your feedback.
It’s great to hear Jo’s knowledge and professionalism stood out, along with her responsiveness throughout the process. That combination really makes a difference.
We appreciate your recommendation.
Fantastic experience: We sold our house in Ashtead in March. I could not recommend Cairds in Ashtead more. Gavin and Jo advised, organised viewings, took wonderful pictures, smoothed the process and the emotions :), recommended an excellent solicitor, and were always available for invaluable help. Since then, I recommended them to a friend who also used them to sell her house successfully. Excellent, professional, and personable team.
Alina, thank you for such a thoughtful review.
Selling a home can be both a practical and emotional process, so it’s great to hear the team supported you on both fronts while keeping everything running smoothly. From marketing through to progression, that level of involvement really makes a difference.
We’re especially pleased Gavin and Jo delivered such a well-rounded experience, and we truly appreciate your recommendation.
Fantastic experience: Great Estate Agency, the team is very professional, friendly and always keen to help. Selling a house can be very stressful but they made so much easier. Thank you
Jerome, thank you for your kind words.
Selling a home can be stressful, so it’s great to hear the team helped make the process feel much easier. That mix of professionalism, friendliness and support really makes a difference.
We appreciate you taking the time to share your experience.
Fantastic experience: How lucky we were that the house of our dreams was marketed through Cairds, Ashtead. Both Julie and Jo worked tirelessly to ensure the sale went through. They were friendly, polite and knowledgeable, and were highly responsive to our queries. House buying and selling can be a very stressful business, we can highly recommend the professionalism of the team at Cairds to help alleviate this!
Rachel, thank you for your lovely feedback.
Finding the right home is a big moment, so it’s great to hear Julie and Jo supported you so well throughout and kept everything moving with clear and responsive communication. That really helps ease what can be a stressful process.
We’re pleased you had such a positive experience and truly appreciate your recommendation.
Fantastic experience: Gavin, Jo and Julie were all excellent and a pleasure to deal with for the sale of my house. They had to work hard, with many viewings along with a protracted period between offer and exchange followed by an extremely tight completion date.
Jon, thank you for your feedback.
A longer process with multiple viewings and a tight completion timeline can be challenging, so it’s great to hear the team stayed committed and kept everything moving through to the finish.
We’re pleased Gavin, Jo and Julie provided such a professional and positive experience throughout.
Fantastic experience: The whole team at Cairds, especially Jo Woods, have been very professional and helpful throughout the whole process. More so, that, I also, bought my present house from them. Communication has been excellent and regular contact has always been maintained. Jo went above and beyond to ensure that the sale and purchase went through smoothly. I would like to thank the team at the Ashtead branch for the assistance, feedback and advice I received.
Elizabeth, thank you for your kind feedback.
It’s great to hear you’ve trusted the team for both your purchase and sale—that continuity really means a lot. Consistent communication and going the extra mile are so important in keeping everything on track.
We’re especially pleased Jo and the Ashtead team supported you so well throughout, and we truly appreciate your kind words.
Fantastic experience: Cairds in Ashtead provided a very good service when I sold my late mother's house recently. Jo, in particular, was very impressive in securing a new buyer when the original one pulled out.
Denise, thank you for your feedback.
We’re sorry for your loss, and it’s great to hear the team were able to support you through the sale. When circumstances change, acting quickly to secure a new buyer makes all the difference.
We’re especially pleased Jo was able to step in and keep everything moving, and we appreciate you taking the time to share your experience.
Fantastic experience: Sell, buy and rent your home with Cairds! We sold with Cairds, previously went on with V&H Homes and having compared both agents, Cairds are the BEST! I've told all my neighbours! Gavin took on our instruction, really felt he provided honest feedback, called me every week to provide updates, even to tell me other houses he was taking on so I didn't see it first on RightMove. Jo and Sandy did most of the viewings, really experienced! They took the time to understand our home and did a great job of selling it. The office in Epsom also sent through viewers interested also. Extremely friendly to work with, enjoyed selling our property with them. Our buyers also enjoyed their experience, everyone's happy! Julie follows up on progress once a sale is agreed, again, couldn't aask for more, did a great job! I was very happy to pay the commission, well deserved Cairds! 10/10. Special thanks to Jo and Julie for all your hardwork. Its been a pleasure!
Nish, thank you for such a detailed and enthusiastic review.
It’s fantastic to hear the whole process—from instruction through to completion—was handled with such care and consistency. Honest advice, regular updates and strong coordination between the team really do make all the difference.
We’re especially pleased Gavin, Jo, Sandy and Julie all played their part in delivering such a positive experience, and it’s great to hear both you and your buyers felt well looked after.
Thank you again for your recommendation and for placing your trust in Cairds.
Fantastic experience: Thank you to Gavin and the team! We had an extremely positive experience with Cairds, who helped us sell our old house and purchase our new house. Gavin was helpful and professional throughout, going above and beyond to make our house move as seamless as possible. I would definitely recommended Cairds Ashtead to anyone in the future.
Elliot, thank you for your feedback.
Managing both a sale and purchase together can be a complex process, so it’s great to hear everything was handled so smoothly. That level of support and coordination really makes a difference.
We’re pleased Gavin and the team delivered such a positive experience, and we truly appreciate your recommendation.
Fantastic experience: My wife and I had viewed a handful of homes in Ashtead before chancing upon a Cairds For Sale sign outside a property that caught our eye. It was 2PM on a Saturday. We called the office. Explained we had come down from Norfolk and asked if they had time to show us the house that afternoon. An hour later we were greeted by Gavin the branch manager. Our first impression was that both the lady who took the appointment and Gavin were switched on. By Monday afternoon we had agreed a price! Gavin was efficient and timely at getting both sides to agree a price and kept the ball moving through to completion. When we called or emailed they would get right back to us. When there was a delay in the conveyancing process, Gavin would chase it down. In the end we felt as though the house picked us, but if we ever do sell we will definitely pick Cairds. Top class job all round.
Johnny, thank you for such a great review.
From that first call through to agreeing a price so quickly, it’s great to hear the team were responsive and proactive from the outset. Keeping momentum going and chasing when needed really makes a difference in getting a transaction over the line.
We’re especially pleased Gavin delivered such a strong experience throughout, and it’s fantastic to hear you’d choose Cairds again in the future.
Positive experience: We recently bought through Cairds estate agents (Ashtead) and found them to be very attentive and professional. Lorraine in particular was fantastic in the way she arranged and handled everything, she made life a lot easier for us. Sandy, who originally showed us the property, was very good and made a real impression. Finally, Gavin was always a calm and steady hand helping things get over the line. Thank you Cairds
Rebecca, thank you for your feedback.
It’s great to hear the team supported you so well throughout your purchase, with everything handled in a professional and attentive way. Having that calm, steady guidance can make a real difference in getting things over the line.
We’re especially pleased Lorraine, Sandy and Gavin all played their part in making the process easier for you.
We appreciate you taking the time to share your experience.
Fantastic experience: We recently purchased a property through Cairds and I must say the staff were all very helpful, Thomas in particular was very helpful in making sure things moved quickly and smoothly. I highly recommend.
J Ram, thank you for your feedback.
It’s great to hear the process moved quickly and smoothly, and that the team were helpful throughout. That momentum can make a real difference during a purchase.
We’re especially pleased Thomas made such a positive impact, and we appreciate your recommendation.
Fantastic experience: All the Cairds team were always helpful during my 91 yo mothers sale and purchase. Gavin in the Astead team took charge. We lost our first buyer but another was found quickly still took nearly 4 months - main hold up though was (Lewis and Dick) solicitor.Would'nt hesitate to use Cairds Ashtead again.
Thank you for your feedback.
Managing both a sale and purchase—especially with a change in buyer—can be challenging, so it’s great to hear the team were able to act quickly and keep things moving forward. That persistence really makes a difference.
We’re pleased Gavin and the Ashtead team supported you so well throughout, and we truly appreciate your recommendation.
Fantastic experience: Caird's performed admirably given difficult market conditions. Their staff were very professional but in particular, I'd like to thank Gavin who was always attentive, pragmatic and understanding. They provided regular feedback and advice on how to move forward. Thanks for a job well done.
Mike, thank you for your feedback.
Navigating a more challenging market takes a pragmatic and consistent approach, so it’s great to hear the team provided clear advice and regular updates throughout. That guidance can make a real difference.
We’re especially pleased Gavin stood out for his attentiveness and professionalism, and we appreciate your kind words.
Fantastic experience: We were at one end of a four link chain in which the solicitor (Lewis & Dick of Ewell) of one of the other links held up progress significantly. Much of this was just plain slowness requiring Cairds to work hard to maintain progress which Gavin Newton of Cairds of Ashtead branch diligently did, keeping my wife and I well informed. Throughout, Cairds were courteous and professional in their dealings with us and we believe with the other three parties eventually bringing things to fruition. 5/5
Alan, thank you for taking the time to share this.
Chains can be complex at the best of times, so it’s great to hear Gavin worked diligently to keep things moving despite delays elsewhere. Staying on top of communication and maintaining momentum is key in those situations.
We’re pleased you found the team courteous and professional throughout, and we appreciate your kind words.
Fantastic experience: My experience of dealing with Cairds in Ashtead for purchasing my property was very good. Thomas kept me informed throughout the process and promptly responded to queries that I had - in addition, I felt the responses I received were helpful. He was also very professional and friendly whenever I spoke to him. I felt that dealing with Thomas made what is a stressful period, a little easier.
Charlotte, thank you for your feedback.
Buying a property can be a stressful time, so it’s great to hear Thomas kept you well informed and responded quickly with helpful advice throughout. That level of communication really helps make the process easier.
We’re pleased you had such a positive experience and appreciate your kind words.
Fantastic experience: excellent and professional
Gary, thank you for your feedback.
We’re pleased to hear you found the service both professional and efficient—exactly what we aim to deliver.
We appreciate you taking the time to share this.
Fantastic experience: Cairds have been great! All the staff there have been brilliant from start to finish! Great communication and very helpful. Thomas, Gavin and Stephen have been wonderful. Thank you.
Vicky, thank you for your feedback.
It’s great to hear the whole team delivered such a positive experience from start to finish, with clear communication and support throughout. That consistency really makes a difference.
We’re pleased Thomas, Gavin and Stephen looked after you so well, and we appreciate your kind words.
Fantastic experience: The Cairds team provided us with great support, guidance and the service we needed to complete the purchase of our new home. They did what you’d hope an estate agent would do to secure and executive the sale of a property efficiently and effectively. A good professional team.
Peter, thank you for your feedback.
It’s great to hear the team provided the support and guidance needed to see your purchase through smoothly. Delivering an efficient and well-managed process is exactly what we aim for.
We appreciate your kind words about the team.
Fantastic experience: From the outset when valuing the property, Gavin and Paul were knowledgeable, realistic, warm and personable. The whole process has been run smoothly with Tom liaising with the potential buyee, who eventually bought our family home. Despite dealing with several members of the Cairds team, the communication was seamless and the team were all informed. The whole process to completion has taken around four months. We would recommend Cairds to support the sale of your property.
Bonita, thank you for your detailed feedback.
It’s great to hear the process started with clear, realistic advice and carried through with strong communication across the whole team. That consistency really helps keep everything running smoothly from start to finish.
We’re pleased Gavin, Paul and Tom supported you so well throughout the sale, and we appreciate your recommendation.
Fantastic experience: Luca was so helpful when we were trying to buy in the area, just stayed on top of things so we didn't have to. Thank you
Kim, thank you for your feedback.
It’s great to hear Luca stayed on top of everything and helped keep the process moving smoothly for you. That kind of support really takes the pressure off during a purchase.
We appreciate you taking the time to share your experience.
Fantastic experience: Though we didn't actually end up buying a property with Cairds, Luke in particular broke the mould of the estate agent stereotype, hence the review. He always followed up when he said he would and was humorous while being polite and professional.
Lynsie, thank you for your feedback.
Even when things don’t quite come together, it’s great to hear Luke made such a positive impression. Following through and keeping things personable while remaining professional really sets the tone for a good experience.
We appreciate you taking the time to share this.
Fantastic experience: Very happy with the service from Gavin at Cairds. The sale of the property was a bit sticky with unavoidable delays but Cairds kept me updated which was really important.
Emma, thank you for your feedback.
Delays can be frustrating, so it’s great to hear the team kept you informed throughout—that ongoing communication really makes a difference.
We’re pleased Gavin supported you so well and appreciate your kind words.
Fantastic experience: Gavin and Claire made a real difference with the selling of my house. Always got back to me quickly and really spead the whole process up by chasing solicitors constantly. Can’t thank them enough would highly recommend using cairds Ashtead, and will definitely use them in the future
Karl, thank you for your feedback.
Chasing and maintaining momentum can make a huge difference to the overall timeline, so it’s great to hear Gavin and Claire kept things moving and were always quick to respond.
We’re pleased you had such a positive experience and truly appreciate your recommendation.
Fantastic experience: Very good, thorough and professional with great advice
Chris, thank you for your feedback.
It’s great to hear you found the service thorough and professional, and that the advice provided was helpful along the way.
We appreciate you taking the time to share this.
Fantastic experience: Excellent service and communication from Cairds, especially Claire and Luke. Highly recommended.
Oliver, thank you for your feedback.
It’s great to hear the service and communication stood out, as that’s key to a smooth experience.
We’re especially pleased Claire and Luke made such a positive impression, and we appreciate your recommendation.
Fantastic experience: Nothing but a positive experience with Cairds Estate Agents. We were on the market with a local competitor for 14 months before Daniel at Cairds introduced himself and explained why Cairds should be our one and only selling Agent. He didn’t disappoint! Without one offer in over a year with the other Agent within 3 weeks we had 2 offers on the table and multiple viewings. Very very impressed - A week later we got our 3rd offer and found our buyer! Simple and easy communication at all times if you want to sell your home Cairds are the way to go! Massive thank you to Daniel once again - he is our saviour!
Amy, thank you for such a fantastic review.
Turning things around so quickly after a long period on the market is a brilliant result, and it’s great to hear Daniel made such a strong impact from the outset. Generating multiple viewings and offers in a short space of time really shows the difference the right approach can make.
We’re pleased the process felt simple and well communicated throughout, and we truly appreciate your recommendation.
Fantastic experience: Best estate agency in the area and its people are really top notch! The best I have encountered in the industry. Gavin is so skilful at managing difficult situations that arise. He is professional and very skilful at identifying what you need in a property and finding it for you. Stephen is very helpful and professional and Sandy and James so discrete and helpful at viewings.
Efie, thank you for your kind words.
It’s great to hear the team made such a strong impression across the board. Managing challenges smoothly and understanding exactly what a client is looking for are both so important, so it’s fantastic to hear Gavin delivered on that.
We’re also pleased Stephen, Sandy and James all contributed to such a positive experience throughout.
Fantastic experience: Gavin, Stephen and James are a first class team who excel at delivering. I would always appoint them as I know I can rely on them. Thanks!
Gill, thank you for your continued trust in the team.
Reliability is everything in this process, so it’s great to hear Gavin, Stephen and James consistently delivered and lived up to that expectation.
We really appreciate your kind words and ongoing support.
Fantastic experience: Delighted with service from all staff at Cairds Ashtead. Relieved to have chosen Cairds over online Agent. They got us full asking price and were always available for guidance throughout process. Got great financial advice from Epsom office too.
Barry, thank you for your feedback.
Achieving full asking price is always a great result, so it’s fantastic to hear the team delivered that outcome for you. Having consistent guidance and support throughout the process really helps as well.
We’re pleased you had such a positive experience with both the Ashtead and Epsom teams.
Fantastic experience: I can thoroughly recommend using Cairds of Ashtead. Stephen made everything fall into place at the correct time to ensure the exchange went smoothly. We now have a lovely house we are extremely pleased with. The rest of the team Gavin and James also made sure the purchase went through with a personable and friendly approach quite unlike many of the big estate agents. Glad we went with Cairds.
Smithy, thank you for your feedback.
Timing and coordination are everything in getting a purchase through smoothly, so it’s great to hear Stephen kept everything aligned at the right moments. That kind of control behind the scenes really makes a difference.
We’re pleased Gavin, James and the team provided such a personable and supportive experience, and we’re glad you’re enjoying your new home.
Fantastic experience: Excellent agents and I have dealt with many. They are actually the best team in Ashtead with a big difference. Ellen listened carefully of our requirements and was interested to see what our needs are and all properties were carefully selected. I can't recommend them enough.
Efrosyni, thank you for your kind words.
It’s great to hear the team stood out so clearly and that Ellen took the time to really understand your requirements. Carefully matching properties to your needs makes all the difference.
We’re pleased you had such a positive experience and truly appreciate your recommendation.
Fantastic experience: A very proactive estate agency that made every effort to ensure I was kept informed and up to date on properties coming on the market. Was good at scheduling viewings often at short notice which was helpful. Ellen was very patient with our changing needs as we got to grips with the area and I would recommend her services to anyone looking for their next purchase.
Steve, thank you for taking the time to share this.
Adjusting your search as you get to know an area can take a bit of patience, so it’s great to hear Ellen stayed flexible and kept you informed with relevant opportunities throughout. That proactive approach really helps.
We’re pleased you had such a positive experience and appreciate your recommendation.
Fantastic experience: Excellent service from Cairds Ashtead team, very helpful, attentive and focused. Special thanks to Ellen. Definitely we would recommend them!!
Lorenzo, thank you for your feedback.
It’s great to hear the Ashtead team delivered such attentive and focused service throughout. That level of care really makes a difference.
We’re especially pleased Ellen stood out, and we appreciate your recommendation.
Fantastic experience: The team at Cairds are fantastic. All smiles, highly efficient and will do everything they can to help make life easy for you. Thank you.
Chris, thank you for your kind words.
It’s great to hear the team made things feel easy and handled everything efficiently—that’s exactly the experience we aim to deliver.
We appreciate you taking the time to share this.
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