Streets Ahead Estate Agents - South Croydon Branch

Fantastic experience: Thank you so much. We got the house and George Barnes he helped us alot with patiently. And very easy to communicate with him. Thank you

Negative experience: This review is about the lettings team specifically - sales team are fine which is why I gave 2 stars... regarding the lettings team - Was great when George potter was running it as he really made an effort with clients and communication was amazing.- since he left it has gone down hill... communication is poor. they seem to always be in meetings when you call. when you email them the replies are not prompt and often not informative. I don't usually send bad reviews as i think if you don't have something nice to say don't say it. but for those looking to rent in Croydon steer clear

Fantastic experience: Recently sold my flat in South Croydon - advertised via many of the local providers - Streets Ahead, Haart, Choices, Barnard Marcus. Streets Ahead were excellent - got dozens of viewers in, always checked times in advance and were there to host all viewings. They found two buyers - one fell through and the other purchased the flat. Choices were okay - nice people, found a few viewers. The absolute worst are Barnard Marcus - they almost sabotaged my sale by calling my buyer and telling him I was still looking to find a buyer for my flat, a month after I instructed them to take it off the market. They often don't turn up to viewings, and harass buyers with poor customer service. AVOID. Go for Streets Ahead - definitely the best agents in South Croydon.

Negative experience: Patronising! Im still waiting for an email from last week so not very helpful either

Negative experience: I went to Streets Ahead around midday on Saturday. The lights were on, the door said that they were open but nobody visible from outside and no doorbell. I tried calling on the phone but no response and the call was not diverted to a main branch.

Negative experience: I don’t really write reviews but unfortunately we have experienced the worst in one of their sales people. He was very rude and arrogant. Had our property valued by this agent but went with another agent in the end. So he called us late night and discouraged us about choosing the other agent and then said with a very arrogant tone of voice that hey don’t need our property anyway. Very unprofessional.

Fantastic experience: We were very happy with streetahead and our agent Rayaan. He helped and looked after us all the time. Thanks to him my friends are moving to their new home. Thank you, Rayaan!

Fantastic experience: Good quality properties and friendly staff, Rayaan in particular has been super helpful and thanks to him I am now in a fabulous 1-bed apartment! Thank you!

Fantastic experience: There are so many great points I could say about my experience with Streets Ahead. My agent Ray - was amazing and really exceeded my customer experience. He tailored my viewings, and didn’t give unrealistic expectations. All in all I now have a fantastic apartment - I’d give 10/10, two thumbs up, and 5 stars Excellent.

Negative experience: Not impressed

Positive experience: Good service

Positive experience: I found that the agent (Stephanie) who assisted me was very helpful, she regularly contacted me when she felt appropriate properties came on the market. Her customer service was very good I felt that I was being taken seriously. If a suitable property came on the market I am sure I would have been contacted.

Positive experience: Thanks Stephanie for your help you are the best agent I meet in London!

Fantastic experience: Highly recommend the services of Lynsey from Streets Ahead with the renting search and process due to her professionalism, commitment and timely response. She helped transform a process that tend to be time consuming and stressful, into seamless experience. Thanks Lynsey.

Fantastic experience: Thank you so much to Lynsey for helping me find a beautiful apartment. She has been extremely helpful and the process so far has been absolutely flawless. Streets Ahead - Highly recommended!

Fantastic experience: Lynsey was wonderful. Helped me find an amazing place that ticked all the boxes. Would recommend Streets Ahead to anyone.

Fantastic experience: Thanks Stefanie for an easy move in.

Fantastic experience: Streets Ahead, have been incredibly helpful in helping us find a new property. My appreciation in particular to Stephanie Naraine for being available and helpful throughout the process.

Fantastic experience: I was lucky enough to be dealt with by Myles Blair. Very efficient, helpful and knew exactly what we wanted on our first viewing! We love our flat! Thank you so much Myles.

Fantastic experience: Lynsey is extremely helpful and efficient to work with. She has made the process less stressful and explained each step clearly and thoroughly. I recommend requesting to deal with Lynsey directly if you want the job done properly.

Fantastic experience: thanks a lot George potter and Lynsey for the amazing job finding us a beautiful studio, you guys have caring manner and very patient attitude ensuring that we are 100% happy with the studio, I will referee you guys to my friends and family. very impressed with streets Ahead Estate Agents

Fantastic experience: I've had an amazing experience with Streets Ahead with the help of Lynsey, Rebecca and Ronny. They have made every step of this stressful moving process easier. They have amazing customer service and are always enthusiatic about their work. I 100% recommend.

Fantastic experience: Lynsey provided a thoroughly professional service throughout the rent process and always with a smile and enthusiasm. Works really hard. Really helpful, Lynsey was prompt answering queries and quick to provide updates. Thank you for helping us and fantastic customer service. Do your self a favor give Lynsey a call before talking to another State agent or looking for the best property to rent. Thanks you and your team. Kind regards R umerkhel

Fantastic experience: Extremely happy with the service I received from Stefanie; she worked very hard and did her best to match me with properties that met my requirements. A true asset to her team!

Fantastic experience: Stefanie is amazing, she is such a great help and would definitely recommend anyone going to her for help.

Fantastic experience: One of your team staff Stefanie managed to take my criteria of what I was looking for and make a good effort to search for exactly what I wanted, polite, bubbly and no pressure!...haven't found anything so far but fingers crossed!

Fantastic experience: Working with Stefanie was a pleasure. Although she did not manage to find me and my husband a property to rent through Streets Ahead she was very polite and helpful when helping us search. Excellent service!

Fantastic experience: Worked with Stefanie to get an apartment in London. She is super helpful and responsive. Since i was new to UK she explained the whole process nicely and was super cool with answering follow-up questions. Kudos!

Fantastic experience: Lynsey was excellent from day one with timely information, clear explanation of the market and relentless energy throughout the process.

Fantastic experience: Spoke with Linzey one of the good agent with Streets ahead.. He helped really well. We were unable to attend the viewings but she ensured that we get videos of the place and answered all our questions.. Cheers to her effort.. Really appreciate the extra efforts to ease up the tenants job..

Fantastic experience: Jakub has been great, answered all questions quickly and accurately. Really appreciative for a decent estate agent.

Fantastic experience: Jakub Kedziora has been amazing. Really helped me with my search. Amazing communication and always keeping me updated. Thank you Jakub and the Team at Streets Ahead!

Positive experience: Jacob regularly updated me about properties satisfying my criteria. I really appreciate his professional approach.

Fantastic experience: Thank you very much JAKUB, very helpful very friendly and always responsive, WE really appreciate your help, really professional!!

Fantastic experience: Great service from Jakub and Jordan. Came into their office to discuss my difficult situation of moving. They re-assured me and made me feel like I now have an avenue to work with. Assisted me and pointed me in the right direction. Thank you for the friendly service!

Fantastic experience: After an expected move myself and a friend took to the net looking for potential flats. Alas we found one but upon calling to view the flat had discovered it was no longer available. Jordan asked a few questions about what we were after and was able to suggest quite quickly an alternative property. My friend went to view the flat and sent me the video, IT WAS PERFECT! Another agent Myles assisted with all the finer details and the two of them worked simultaneously to secure the deal of this property. They both thought out of the box and tailored to our every need whilst dealing with a difficult personal matter of mine with such professionalism and grace. They both exude customer service at the highest level and can be trusted to deal with a period of time that can be usually quite stressful with the upmost care. I wish I would give 6/5 because they truly went above and beyond. You both will never really understand what you’ve done for us. Thanking you both so much. You are truly an asset to Streets Ahead and I hope that you will be compensated with high regard.

Fantastic experience: After using a good few agencies, the more agents I dealt with, the more Jakub stood out. His customer service was outstanding and his approach was personal. He listened and was invested in our quest to find a property, and this was reflected in the property matches that he selected for us, as each and every one was tailored to our specific requirements. I would happily use Jakub's services again.

Fantastic experience: Great service from Streets Ahead. Saw properties with Jakub Kedziora in Croydon. Very impressed by his and the teams professional attitude throughout the process. Thank you!

Fantastic experience: Great service from Streets Ahead, in particular Jakub Kedziora. Showed me loads of properties which fit my criteria, some which I didn't enquire into which surprised me (In a good way). Great viewings and service from all on the team.

Fantastic experience: Thank you Jakub and Streets Ahead with my property search. They showed me multiple properties that matched my criteria, but unfortunately we decided to move outside of Croydon after all. Still a great service that was provided! Thank you.

Fantastic experience: I rang several estate agents to enquire about properties who bluntly told me ‘sorry it’s gone’ and then hung up. Streets Ahead were the only ones who were customer focused enough to have a chat with me about what I was looking for and arrange some alternative viewings. When we put an offer on the flat, Myles kept in regular contact letting us know when we could expect to hear. I was really impressed that he called us after office hours to confirm our offer had been accepted and stayed late to deal with our paperwork. Myles and Zeenat were professional, friendly and always on hand to answer questions.

Fantastic experience: Very good team! Unfortunately i could’nt take the property from them, but they were very helpfull and professional! Specially Alexandra and Jakub! Highly recommended.

Fantastic experience: Jakub help me to find a house very quickly, friendly staff, very good experience

Positive experience: Great service! I had Jacub help with with all my queries and kept me updated consistently. He went out of his way to find us good apartments. Thank you! I would highly recommend Streets Ahead.

Fantastic experience: Outstanding services. Highly professional and very good communication skills. I need make mention of George Barnes, whose exceptional customer skills help me get the house my family loved in East Croydon. From the beginning to the end of the negotiations he was excellent. He updated us constantly as soon as a decision was reached. Highly impressed with the services. In a whole Streets Ahead have wonderful Staff all over their Offices and are very helpful especially those at their Purly Way Office. I highly recommend them to anyone wanting an Estate agent.

Fantastic experience: I have been looking for the perfect flat for a while and Jakub helpt us to find the right one. Very satisfied and I'll definitely recommend the agency. Thanks.

Fantastic experience: Used Streets Ahead recently to try and find a place to rent. I was contacted by a guy called Jakub who did a great job keeping me up to date with potential viewings, he arranged everything and was very flexible with rearranging and cancellations and quick to respond. I didn't go for a property managed by Streets Ahead but honestly I was so impressed with the customer service I thought I'd leave a review anyway. The sales team who showed me around the properties were also nice and friendly, none of them were too pushy which was appreciated and they all seemed very genuine.

Fantastic experience: Jakub was incredibly helpful and has made the process of us getting our first home easy and quick! Had constant updates and re-assurance when needed along with all the questions we have had answered! Thank you Jakub!

Fantastic experience: Jakub Kedziora was very helpful and patient state agent and very attentive to my wishes. It was a true pleasure having him help me find the perfect flat. I would highly recommend him as a state agent and will definitely keep him as a contact for any of my future searches. Thanks Jakub!

Fantastic experience: This was my first time renting and Jakub Kedziora made me feel at ease and helped so much! My partner and I went to other agents and they were no comparison to Streets Ahead! Thank you to Jakub Kedziora, he is great.

Fantastic experience: We have been anticipating a move for a long time, and within one week they had found us the perfect property for us. Jakub has been amazingly helpful , and every message that I left with his colleagues was passed on promptly. A truly 5 Star service!

Fantastic experience: Jakub has been really helpful in sorting out the move in a short space of time. He kept me informed of all developments which meant I could complete necessary documentation immediately. Well done Jakub.

Fantastic experience: Jakub Kedziora was extremely helpful, informative and friendly during my property search. He gave me professional guidance and found my dream house! Thank you!

Fantastic experience: I used the services of Streets Ahead to find a rental property and I was delighted by the service received. I had unique circumstances and Jakub Kedziora dealt with the request in a professional yet friendly manner, and helped me to find my perfect property. I highly recommend Streets Ahead for your property needs.

Fantastic experience: Jacob was really helpful. He arranged a viewing at a time that suited me, and guided me through all the paperwork that needed to be done.

Fantastic experience: When looking for a flat to rent in Croydon, I expressed interest to a number of estate agents and I must say I was very impressed with streets ahead and in particular Jakub kedziora. He was a good lad and understood what we were looking for in a property. Kept me updated throughout the process and this resulted in finding us a place that fit the spec perfectly. Would highly recommend him and streets ahead

Fantastic experience: I loved the experience with streets Ahead since the begging! After I signed with them and obviously set my requirements I had my first viewing with Jakub and this become my new home! Jakub was very helpful and kind in a very professional manner! It’s first time I am renting so I really appreciate his help and support! Will definitely go to Streets ahead if I need a property to rent or buy! Keep up the good work! Excellent service and communication ++++

Fantastic experience: I cannot speak highly enough about Streets Ahead and Jakob Kedziora in particular. He went the extra mile to ensure I secured a tenancy at the property of my choice at a time when I really needed a little extra help.He was friendly, helpful and professional. Thank you Jakob.

Fantastic experience: Salma is amazing. She listened to my requirements and sorted everything with care. I would definitely go back to her again.

Fantastic experience: We exchanged on our property yesterday and just wanted to say how pleased we have been with Streets Ahead. Sam & Gemma @ the Purley branch were fantastic getting our house under offer quickly and since then the level of service has continued to be fantastic. Robyne Bonar in particular was wonderful and worked tirelessly to get us to the point of exchange. She liaised between solicitors and the buyer, going above and beyond to get things pushed through so we could exchange ASAP. She kept on top of everything and was always available for questions (or a rant). Honestly, moving house is so stressful and we are so thankful for everything Robyne, Gemma and Sam have done.

Fantastic experience: Very excellent service and very helpful thank you George

Fantastic experience: What an excellent service we receive from George. I will definitely recommend his service to anyone in search of a good home /place.

Fantastic experience: Moving house can be pretty stressful, but when your sitting in a different country and trying to arrange viewings for when you arrive, that seemed almost impossible with the other agents i had spoken with, untill I came across Streets Ahead. The team have been amazing, couldnt recommend them enough, from listening to what i needed to the day i got the keys. My thanks to George and Layla, you guys have all been great.

Fantastic experience: very helpful and understanding, will definately use Streetsahead and agent George in the future

Fantastic experience: Absolutely George Barnes and Layla Manning are the best . Very good service and helpful . I would recommend to everyone to deal with Streets Ahead . Very Quick and soo friendly staff. Thank you Streets Ahead. Thank you George and Layla. ADEM DODA

Fantastic experience: mr G.Barnes was very helpfull would highly recommend

Fantastic experience: Layla and George were very helpful in making my move straightforward and smooth. They were friendly and made the process easy for me! Highly recommend this Estate Agents.

Fantastic experience: I had great experience with Streets Ahead. The agents are very helpful and understanding. to George Barnes and Layla.

Negative experience: They seem good at first. Once you have rented the property they are useless especially the property manager. They really don't deserve 1 star if I am being completely honest.

Fantastic experience: Great experience with Streets Ahead. George and Layla there were very helpful. Highly recommend.

Fantastic experience: George Barnes and Layla Manning are great guys. Thank you for your Excellent service. You guys made the whole process easy and making sure we are fine and settling down in our new home. It was easy and stress free. Thank you. Thank you Streets Ahead South Croydon for these great employees.

Fantastic experience: Amazing service and help from George and Layla from Streets Ahead South Croydon. Helped us find our amazing new home, with no fuss or stress. Both super friendly and made it easy every step of the way and were always there to help answer any questions we have. Would definitely recommend to anyone wanting to find a new home in the area. Thanks to them both!

Fantastic experience: Faye was brilliant, helpful and really friendly. She made the whole thing much easier and much less scary for me!

Fantastic experience: George Barnes, my Streets Ahead Estate Agent, went above & beyond the call of duty to ensure that I not only found the perfect flat, but that I was able to move in within a very tight deadline. Anyone looking for a flat to let in Croydon should definitely give him a call.

Negative experience: Not even one star. Street ahead sell very well, then tell you to review them 5 stars straight after that. however, when you have problems like we have for the past near 6 months, they cannot help you. We have been without keys and important maintenance now for 6 months which has been anything but a positive experience. The property management team appear to be lazy as they don't actually do anything to help and sometimes even ignore emails and don't call back. Never use Streets ahead is my recommendation.

Fantastic experience: Overall service EXCELLENT. Yasmin Maryam at the South Croydon branch is a star who always kept me up to date with my viewings and found me a great place to rent at a reasonable price.

Positive experience: would like to say a big thank you to Serhat and John from the South Croydon branch who helped make our move happen... We cant thank you enough!!! Pleasure doing business with you

Fantastic experience: Execllent communication and very fast service. Jonathan and Serhat were amazing and kept us in the know about everything, keep it up Serhat!

Fantastic experience: Michelle Whittle went above and beyond in her customer service than any other estate agent in Croydon. She is an absolute pleasure to deal with and knows her job and the Croydon market very well. Extremely impressed and a as a manager for streets ahead a great asset to them . Well done Michelle and Streets Ahead !!!!

Fantastic experience: Serhat and John got us into a property in a week! Great customer service and they both put up with my incessant calls and queries. Serhat showed us a wildcard property and we went for it! Reccomened to anyone

Fantastic experience: I locked myself out today and after numerous vain attempts to ring my landlady and my partner Serhat kindly came down to our flat and managed to open the back door! He actually stood on a plastic chair and then did a pull-up and crept through the top flap of the back door. I could not believe it! He is a professional fighter which gives him the ability to do things of that kind. Needless to say I am extremely grateful!

Fantastic experience: I had very positive experience with Streets Ahead. Jonathan Claustres found a new tenant for me in a short timeframe, having previously been let down by another letting agency. I wouldn't hesitate to use Streets Ahead again.

Fantastic experience: Great service and very friendly - were able to provide me with a great property and kept me up to date via email Jonathan and Serhat were tip top!

Fantastic experience: Great guys, Jon and Serhat. They will go all out to help you and treat you like a human being. Excellent customer service. Loved the experience. They are not streets ahead, they are miles ahead in professionalism, customer service and value. Thumbs up for you Jon n Serhat

Fantastic experience: Jonathan Claustres, Lettings Manager is highly recommended. Great service, very flexible on valuations (8pm) - and quick turn around of good tenants. Look forward to working with again in the future. Also see Crystal Palace reviews

Fantastic experience: Streets Ahead have been dealing with the sale of my property in Croydon and the entire team have been absolutely fantastic and motivated in supporting me to sell my flat. From marketing my property to setting up open days and encouraging prospective buyers to come and view the property, they have been absolutely brilliant. In particular, one team member has absolutely been a star and that has been Saphire, who is part of the sales progressor team. She has shown such commitment in managing the sale of my property during a difficult patch (through no fault of Streets Ahead) and has gone above and beyond her call of duty. Incredibly professional and a lovely girl. Streets Ahead is very lucky to have her as part of their team. Thank you to all who had been part of this sale, I will most certainly recommend Streets Ahead to my friends and family.

Negative experience: Do not ever use them. On surface great but we did their job for them. Terrible from start to finish. We paid for them to obtain references and collect our rent. References were incorrect and i had to check them and i had to chase our late rent every month. We received our deposit at the end immediately, before the inventory was completed, which was strange as it should have been in a holding account, which requires notice and we were told the inventory had been done, it hadn't and the agent came unauthorized when were in the property!!!

Negative experience: Although they found me tenants straight away, the service afterwards is very poor, they never return your calls, never answer your queries, as long as the money is being paid, that is all what they are interested in, you just don't exist!