Hallways Residential Estate Agents
Hallways Residential Estate Agents is your ideal partner in the search for the perfect home in Banstead and surrounding areas. With over 25 years of experience in the real estate sector, our focus is on your needs and your home, providing a personalized service that makes a difference in every transaction.
Our extensive range of properties for sale and rent caters to all preferences and budgets. Not only do we help you find your new home, but we also offer guidance on financing, property management, and legal services, ensuring that every step of your real estate process is smooth and hassle-free.
We are committed to providing you with exceptional service, as reflected in the positive feedback from our clients. At Hallways, we understand that every customer is unique, and we strive to deliver efficient and friendly service tailored to your specific requirements.
Whether you’re looking to sell, rent, or buy a property, at Hallways we are here to assist you. Contact us and discover how we can make your real estate dreams a reality.
Opening hours
- sunday: 7:30-19h
- monday: 7:30-19h
- tuesday: 7:30-19h
- wednesday: 7:30-19h
- thursday: 7:30-19h
- friday: 7:30-19h
- saturday: 7:30-19h
Photos of Hallways Residential Estate Agents
Our comment from ImmoNetwork about Hallways Residential Estate Agents:
Expert Local Knowledge and Strategic Pricing
Hallways Residential Estate Agents brings extensive experience to the property market in Coulsdon and surrounding areas. By combining deep regional insights with a client-first philosophy, the agency ensures that every listing is positioned to achieve optimal results. Their tailored approach contrasts sharply with large corporate chains, focusing on individual circumstances rather than treating transactions as mere numbers.
- Accurate market valuations based on current trends and neighbourhood data
- Targeted marketing strategies featuring professional photography and immersive 3D virtual tours
- Strong local network connecting clients with reliable surveyors, removal specialists, and legal professionals
Proactive Chain Management and Clear Communication
One of the most frequently praised aspects of working with this agency is their unwavering commitment to keeping transactions on track. The team is known for following up diligently with solicitors, vendors, and purchasers, ensuring that complex chains progress smoothly even when unexpected delays arise. Clients consistently highlight the staff's ability to remain calm, solution-oriented, and highly responsive throughout the entire process.
Regular updates, prompt communication, and transparent explanations of legal or procedural hurdles help alleviate the stress typically associated with buying or selling a home. This proactive stance has repeatedly resulted in successful completions, even in challenging market conditions or during unforeseen disruptions.
Comprehensive Support from Valuation to Completion
Beyond facilitating viewings and negotiations, the agency provides a holistic service that guides clients through every stage of their property journey. The experienced agents offer practical advice on lease extensions, offer acceptance, and post-sale transitions. Their hands-on management extends to first-time buyers navigating complex procedures, as well as landlords seeking quality tenants and efficient rent collection.
- Guidance for first-time buyers through mortgage steps, conveyancing, and move-in logistics
- Reliable landlord support including tenant sourcing, property assessments, and deposit scheme liaison
- Post-completion follow-up ensuring clients feel supported long after the keys are handed over
Why Clients Recommend This Agency
The overwhelming majority of client feedback underscores a service model built on genuine care, professionalism, and a strong work ethic. Agents are described as patient, approachable, and deeply invested in their clients' outcomes, often working outside standard hours to secure deadlines or address urgent queries. This dedication fosters long-term trust and makes the often-daunting process of property transactions feel manageable and positive.
Whether handling a straightforward sale, a complex multi-party chain, or a time-sensitive let, the agency's reputation is anchored in its ability to adapt, persevere, and deliver exceptional results. The consistent praise reflects a team that truly prioritizes client satisfaction and community reputation.
Hallways Residential Estate Agents: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 101 reviews
Fantastic experience: Hallways were very proactive in every department, finding a buyer, keeping them whilst selling their property & managing the rest of the chain when most would have given up or failed! Great work.
We absolutely pride ourselves on going the extra mile and that we were able to support you through the whole process. We are a customer focussed company with 28 years experience, so our customers get an end to end service :-)
Fantastic experience: They were pretty good and supportive throughout the whole process until I got my new House.
Fantastic experience: Joanne is dedicated to making sure that both tenants and landlords get the best possible service. She has a management package that allows landlords to sit back and relax, knowing their property is being looked after. And after speaking to Joanne regularly, I can tell you that she genuinely cares. Sometimes you come across people who are simply focused on making money and don't really care about the people involved. Joanne isn't like that. She genuinely wants to help everyone involved and is always willing to go the extra mile. If you, or anyone you know, needs help selling or letting a property, I would highly recommend Joanne and Hallways. Thank you. Saurav Ruparelia, Director of Heating and Cooling Specialists Limited
Fantastic experience: If you want an estate agent who’s truly caring and genuinely helps you, Jo at Hallways is the one! From our first conversation, she was warm, approachable, and incredibly knowledgeable. Jo went above and beyond to help me and my family find the perfect home, and we ended up with a gorgeous property in Weybridge which we can’t wait to enjoy. Thank you, Jo—you made a real difference!
Fantastic experience: Thank you to Jo and her team for the advice and help , just brilliant !
Fantastic experience: Joanne and the team at Hallways are a pleasure to work with. Professional, transparent, efficient, and always putting their clients best interests first. Highly recommend!
Fantastic experience: Thank you to Lucy and Joanne on wonderful assistance on helping me with what I needed, no one else better than hallways! 5 stars. Callum.
Fantastic experience: Hallways managed the sale of our house and through no fault of Jo and her team it was a bumpy ride. Hallways remained positive, resilient and focused on getting the sale through until the very end. I can not recommend Hallways enough, customer focused & no challenge defeated the Hallways team! Thank you so much you have been just brilliant!!!
Fantastic experience: I have to say first time I have used Hallway estate agents , an independent estate agents created by Jo , I found her to be professional, efficient , went above and beyond for me even sourcing companies for services needed for house , nothing was too much trouble , communication was great , we had five people in the chain so was not straightforward, so in last very stressful week up to exchange she chased the powers that be and got us moving ! Unlike the Redhill estate agents who were not very good! Lucy her assistant was also very helpful , so have no hesitation in recommending her she got the job done and very grateful she was on my moving project professional, efficient and caring .
Fantastic experience: Had the pleasure of working with Jo Hall and one of her clients, very professional and dedicated to helping homeowners.
Fantastic experience: Thank you so much Jo and Lucy for all your hard work. You have been so supportive and actually felt like my friends were helping me with my flat sale and house purchase. Thank you for everything. You have done, you have had made something stressful and pleasure ☺️
Fantastic experience: Hallway had been very efficient in my home purchase. As a first-time buyer, I must admit that the whole buying process has been very smooth sailing. I felt welcomed from the very first time I spoke to Lucy on the phone to make enquiries about the house we bought. Lucy was always so welcoming, kind, professional and easy to talk to. She was a great help in laying the grounds for us to have our house. Jo is extraordinary and very professional. She was there for us throughout the process and giving the nudge to all involved. From viewing our home to completion took 6 weeks and Jo was very instrumental in ensuring we complete before Christmas. Thank you all at Hallway for being so professional and making this whole process a success.
Fantastic experience: I bought a property trough Hallways Estate Agents. Jo has been very helpful and professional every step of the way. I will definitely recommend their services in the future.
Fantastic experience: I was the agent at the top of a chain with Jo beneath me - she was integral in making sure we had all the information for not only her client but those beneath her. With the chain complete Jo and I kept in regular contact in regards updates and ironed out any issues collectively as they came up. I would highly recommend her and the team and would look forward to working with them again.
Fantastic experience: Jo at Hallways was essential in helping to progress the purchase of our property despite some complexities initially that we were presented with. Her helpful intervention got things back on track and we are grateful for her patience and advice throughout the whole process. Thank You
Fantastic experience: Great experience working with Jo. Jo was consistently responsive and proactive throughout the process, and her efforts really helped get the deal over the line. Jo went above and beyond and also assisted with providing third party details to assist with the move. I would highly recommend!
Fantastic experience: Hallways have been amazing with the sale of our properties. Jo and Lucy have been so helpful all the way through the process, especially assisting me with two lease extensions. It's my first time selling so had no clue where to start. They put me in touch with solicitors and surveyors. They were always there if I needed advice at any time or help with my 'many' questions. I would most definitely recommend them. Thank you Hallways!
Fantastic experience: Jo at Hallways have given amazing service loaded with tonnes of years of experience. She sold my brother's house a few years back and helped navigate through many issues that came up during the process. Recently, Jo and her team conferred with me during a property sale and shared an in-depth knowledge of the current market situation. Hallways are one in a million and I would heartily recommend getting in contact with them before thinking about putting your house on the market for either sale or rent. You will not be disappointed.
Fantastic experience: Hallways Residential Estate Agents 5 Stars!! We at Solutions Property Inventories started working very closely with Jo and her team in the summer on inventory reports and midterm inspections, and it’s always a pleasure. Jo genuinely cares about what she does and always goes the extra mile. Instantly we built a fantastic working relationship, she and Lucy are not only easy to get on with but are also truly reliable, attentive and professional. What really stands out is their passion for the industry and the way they treat everyone involved with kindness and respect. Jo, is incredibly selfless and always has the best interests of all parties at heart. We couldn’t ask for better people to work alongside. Yours faithfully, Cia McLean-Benjamin Director Solutions Property Inventories
Fantastic experience: Highly recommend Hallways. The girls in the office found my family and I the perfect house we can call home. Jo and Lucy went above and beyond to help us. Amazing customer service.
Fantastic experience: It was a difficult sale where we were dealing with a London Council who were not at all helpful!! However, due to the tenacity of Hallways Chasing them on a daily basis we eventually got there!! They were extremely professional and kept us in the loop through the whole process. I would highly recommend
Fantastic experience: The team at Hallways were incredibly helpful in making my first property purchase a reality. As a first-time buyer, I was nervous and unsure about certain aspects of the process, but they answered all my questions and concerns, allowing me to move forward and achieve my goal. From viewings to suggesting conveyance options and providing local contacts for trades, they went above and beyond to ensure a smooth timeline for the purchase. Thank you so much, Jo and Lucy!
Fantastic experience: Used hallways to sell my late fathers property, Jo was fabulous from day one , she’s down to earth and honest and made selling the house as straight forward as possible , Jo done all the viewings herself and gave me feedback on everyone , despite a prospective buyer dropping out a couple of months into the process which Jo tried to rectify( but some buyers are too greedy and want everything there way), she quickly found a new buyer who was able to proceed quickly and was a perfect fit for the house. Thank you Jo & lucy
Fantastic experience: What an absolute pleasure it was dealing with Jo and her team, not only did they achieve a slightly higher than asking price offer but they were so thorough with keeping us informed through the process. Truly couldn’t recommend Hallways enough.
Fantastic experience: Jo is fabulous! She's professional, knowledgeable but most importantly personable. I have never met an agent who is happy to go the extra mile the way that Jo does. I cannot thank her enough for her advice and support. Absolutely brilliant service and deserving of many more stars than just 5!!
Fantastic experience: Jo Hall at Hallways is amazing. Nothing is too much trouble and I have to say she is a lifesaver, going above and beyond to help me. Forever grateful. Thank you Jo x
Fantastic experience: Just to say Hallways have done an amazing job for us over the years. From finding good tenants to renting out our property and finally selling our property, every step of the way they looked after us professionally! Always going that extra mile!! Thank you Jo and your team xx
Fantastic experience: Jo & the team at Hallways recently sold our property in South Croydon. Jo came to see us, advised us on the best price to go to market at and the first couple to view offered the full asking price! The whole process was swift, professional and friendly. I can’t recommend Hallways enough. A stress free sale that enabled us to get our dream home by the sea. Thank you Jo & the hallways team!
Fantastic experience: Jo and Lucy at Hallways were a pleasure to work with. Their continuous support and attention made the experience smooth and seamless. Thanks guys!
Fantastic experience: Jo was extremely helpful for us. She was very thorough and very, very friendly. Was very honest and provided us with every information we would have wanted. Would recommend her anytime.
Fantastic experience: Joanne from Hallways was so supportive and helpful throughout the process of purchasing our first home. Was a pleasure working with her to get exchange through with little to no hiccups!
Negative experience: Not great to rent from. I'm surprised seeing all the shining reviews here. But they seem to all be from people buying and selling rather than renting. We rented through these guys and had the classic renting in London experience. They work for the landlord not for renters. When we moved out they didn't turn up for the check out, then they made a claim with the deposit protection scheme that we had left the garden in a mess. They couldn't prove this as they had never done a check in so we eventually got our money back. The landlord claimed he had asked the cleaners (which we paid for) to tidy the garden and that was what the charge was for. When we spoke to the cleaners they said this hadn't happened and they don't even work with gardens. Mostly a dodgy landlord but would not have happened if we'd had a proper check in and check out which feels like the bare minimum from a letting agent.
Fantastic experience: I had an exceptional experience purchasing my house through hallways estate agents . From start to finish, they were professional, knowledgeable, and incredibly supportive. The team was always prompt in responding to my queries, providing clear and detailed answers, which made the entire process seamless and stress-free. Joanne went above and beyond to ensure everything ran smoothly, offering helpful advice and keeping me updated at every step. What stood out the most was their genuine care and commitment to finding the perfect property for me. They made the often-complicated process of buying a home feel straightforward and enjoyable. I highly recommend hallways to anyone looking to buy or sell a property. Their expertise and dedication truly set them apart. Thank you for helping me find my dream home
Fantastic experience: I would highly recommend Hallways estate agents. Jo and Lucy provided a great service with care when selling my flat. Very quick responses and professional. Thank you!
Fantastic experience: Joe and her team are very professional, fast amd have exceptionally communication. Highly recommend!
Fantastic experience: I can personally recommend the high quality service I have received from Jo Hall and Lucy at Hallway Residential Estate Agents. The personal attention and the level of detail was great which was matched with the knowledge of the current trends in the market, and the detailed description of the property, that were beautifully complimented with the property photographs and the 'Take tour' with Hallways exclusive 3D VR. All-in-all I received a first class service from start to finish.
Fantastic experience: I have worked with many Estate Agents over the years and have always found Hallways to be extremely professional and caring towards their clients. I would most definitely recommend using them when selling a property.
Fantastic experience: Excellent personal service from Jo and Lucy. We felt very supported by Hallways. Buying and selling a house is not something you do often so it was really appreciated when Jo helped us navigate the various stages and was able to recommend excellent lawyers and removal companies too. We would highly recommend the Hallways team if you are looking for a personal and professional estate agent.
Fantastic experience: We're very glad that we went with Hallways for both buying our new property and selling our old one. Jo is incredibly helpful and responsive. If I had any questions or wanted to follow up on something she would usually reply in minutes, and was always proactive when we hit any minor snags. I trusted her to have my best interests at heart and found her really good to work with. And she has a selling sunset bell, so that helps
Negative experience: We had a awful experience with Joanne Hall The Director, we have neighbours moving but we had a ongoing issue with a tree in the sellers garden that was growing into our garage, she promised us this would be sorting before selling but then went back on her word. She was refusing to tell the new buyers of the ongoing situation, so we had to tell her legally she had to declare this. She was extremely rude on every phone call that we had. She stated we was trying to make the sale fall through even though we was asking for the bare minimum as our garage was relatively new. Joanne was unprofessional and I would say uneducated at her job. We ended up having to take this into our own hands.
Fantastic experience: Jo and the team helped me to sell my flat and purchase my new house. It wasn't a straightforward sale but Jo was wonderful and it all went through relatively seamlessly. Jo was always available to speak to and if I left a voice note, she got back to me straight away. Her experience and tenacity really showed and I wouldn't hesitate recommending Hallways to other people looking to sell.
Fantastic experience: I can't thank Jo and the team enough. Supportive and providing invaluable knowledge throughout the lengthy probate sale process. Would definitely recommend to anyone looking to buy or sell a property, you will not find a better agent.
Fantastic experience: I was delighted to have bought my new home and couldn't have done it without Jo's dedication and support. Thank you!
Fantastic experience: I couldn’t recommend an estate agent more highly than Hallways. Jo and her team were brilliant from the get go, providing constant support, information, and ensuring that our sale was seamless.
Fantastic experience: Jo and Lucy at Hallways have been amazing, house went on market last week of April, had 15 viewings in 2 weeks and now we're under offer. I can't recommend them enough
Fantastic experience: Joanne and the team at hallways were incredible. Joanne teamed me up with a family selling their childhood home and I fell in love with it instantly. The transition from purchase to completion was supported by Joanne in the most professional, supportive way and acted as a professional voice between myself and the seller, ensuring both parties were happy and well informed. Joanne is extremely knowledgeable about the process and the local area. Her experience and devotion to the success of her company made me feel heard. I wouldn’t recommend any other estate agent. Hallways get the 5 star rating from me and my family.
Fantastic experience: Jo and the team provideda fantastic services, in let a property of us
Fantastic experience: I had an amazing experience working with Jo Hall and her team at the Hallways. They were incredibly helpful and professional in helping me rent out my flat. From start to finish, they provided me with expert guidance and support, making the entire process seamless and stress-free. I couldn't recommend them more highly. Thank you Jo Hall and team for your fantastic service!
Fantastic experience: Very honest and organised estate agent. We had a great experience and can't recommend them enough.
Fantastic experience: All I have is high praise for Jo and her team at Hallways. From the beginning, she had a 'hands-on' approach and always kept us up-to-date with the status of things. I would highly recommend Hallways to anyone who wishes to sell their property.
Fantastic experience: I would like to thanks Jo, Lucy and their team for their brilliant job. Finally, I got the key of my flat two days before !! Yeah I know my case should be one of Jo’s challenging case as there are many different parties to liaise with. Jo is patient and always explain the progress in details. I know this job is tough and is unavoidable to meet impatient customer like me XD. Anyway, I would take this chance to say thank you again. KP Cheng
Fantastic experience: Jo and Lucy at Hallways have been first class in helping me sell due to a family bereavement. All queries answered and dealt with in a timely and very helpful, friendly manner. Highly recommend Jo and the team. Thank you so much for all your help.
Fantastic experience: Great estate agents to work with for our recent purchase - thank you
Fantastic experience: I had a great experience using Hallyways. My house went for over the asking price and the process was as stress free as possible. Lucy and Jo add a real personal touch, I would definitely recommend them to family and friends.
We are so glad that you are so happy Louise! we look forward to working with your next family member soon
Fantastic experience: Jo and her team were absolutely fabulous. They were responsive, helpful and went above and beyond to ensure that things went as smoothly as possible. I would highly recommend Hallways. Thank you to Jo and the team!
Fantastic experience: I recently asked Jo for her opinion about my house. We were debating selling, a loft conversion or maybe staying put a while longer and couldnt decide what to do. I was really conscious of wasting her time if I didn't decide to put the house on the market but she assured me that she was happy to come out to us irrespective of the decision we made. We did in fact decide to stay where we are for now, but Jo was so friendly and honest, and gave us amazing advice I would have certainly asked her to be the one to sell for us had that been the route we went down. I figured the least I could do in return for her time was leave her a positive review. I wouldn't hesitate to recommend you get in touch with Jo/Hallways if you bare thinking if selling or letting a property. Since leaving the comments above, we have gone back to Hallways to rent out property in East Croydon and the service far surpassed any other agent we've used in the 10 years of owning it. Thank you Jo and team, so pleased we've finally found an agent like you!
Fantastic experience: Thank you Jo, Lucy and the Hallways Properties team for the excellent and professional service you delivered, in helping us sell our home. It was a very challenging time for us and together with the unsettled market, your regular communication and persistent focus of support, for us as the sellers, was very much evident and it it goes without saying, so much appreciated. I can wholeheartedly recommend Jo and her team to anyone looking for a personable agent, that actually demonstrates a duty of care. Wishing you all continued success!
Fantastic experience: Absolutely outstanding service. Hallways is taking care of everything in helping us to rent our house while we have moved. The personal service and knowledge of the market was better than all of their big competitors... Every step of the way, we've felt like we are in the hands of professionals that care!
Fantastic experience: Jo and her team came highly recommended and they were brilliant throughout the process of selling our home. Jo was excellent at liaising with all relevant parties and ensuring things progressed. Our queries were always dealt with quickly, her passion and professionalism made us feel supported and reassured. Joe has exceptional local knowledge and has built up a network of local traders which came in handy. Jo and Team, thank you so very much for all your hard work, it is very much appreciated and thanks for continuing to keep in touch.
Fantastic experience: Jo and her team have been amazing from start to finish . They sold our house quickly and efficiently and liaised with everyone constantly to keep things moving along . We would highly recommend Hallways and her services and would definitely use her again. Thank you Jo , you and the whole team you were brilliant.
Fantastic experience: Where do I even begin with how good these people are. I WISH I knew about them sooner. Jo has been amazing since day one. She has literally contact me every day over the last 6 months with updates. She's not afraid to chase people for answers and has worked on her days off and evenings to progress our sale. I have used high street estate agents before, and they don't compare in the slightest. Our transaction has not been the smoothest (not due to Hallways) but Jo not only made sure we got the house of our dreams, but also that we sold our current house for a decent price. I cannot thank her and her team enough and I will continue to recommend her to everyone and anyone that will listen! Jo - you are amazing, professional, caring, driven, an amazing negotiator and you have bent over backwards for us and we will never forget it. From the bottom of our hearts - thank you.
Fantastic experience: Jo and her team were very professional friendly and incredibly helpful. We had not moved for over 20 years so needed that help. If her phone went to answerphone she always rang back asap. Kept us informed as to the buyers current position which was needed as we had several fall by the wayside due to mortgage issues. Even so she was always very positive and quickly rearranging more viewings and offers. At completion was very proactive in making sure everything was completed expeditiously. Will use again to sell my mother in laws house in due course.
Fantastic experience: I sold my flat through Hallways three years ago and we knew that we would be using them again! We recently used Hallways for the second time to not only sell our house but also for our purchase as Jo managed to find us our new house. We told her what we were looking for and she went out of her way to find us the perfect home, which ticked every box! We felt supported through every step of the process with Jos personal approach and couldn’t have felt in better hands. Jo works so hard and made sure every concern or query was always dealt with quickly. We are over the moon in our new house and feel so grateful to Hallways.
Fantastic experience: Jo and her team from Hallways were absolutely brilliant from start to finish - Jo was always contactable and responded super quickly. She was upfront and honest and couldn’t do enough to help. There were points where I thought we wouldn’t get to completion, but Jo was always there, pushing and liaising with all the relevant people to ensure things progressed. Even since completion Jo has been in touch - the service and support didn’t just end once it was paid for. We love our new house, my daughter loves her new room, and Jo and Hallways made it all happen. Thank you!
Fantastic experience: Fantastic service from an experienced, courteous and professional team. We had to move before selling and Hallways handled everything for us as we were the other end of the country. They were always contactable and happy to help, and worked with us to sell our property during difficult times for the asking price. Highly recommended.
Fantastic experience: Great service always at Hallways
Fantastic experience: I rented my house through Hallways and my experience was brilliant from start to end. As we moved abroad before the tenant arrived, Jo was very helpful with various arrangements and probably would not have had this much care from other agents, it was truly a personal service and can't thank her enough for that! In addition, I think Jo did an excellent job with the marketing were able to line a few offers in a matter of days! Truly recommended!
Fantastic experience: Hallways were extremely professional in dealing with my property search. Joanne Hallway went above and beyond to connect me to colleagues and suppliers her passion is making transition seamless. She is extremely attentive, friendly and very helpful along with her team. I would highly recommend her for selling your property and for rental properties.
Thanks so much Marina.
We are so glad that you felt this way about the service :)
We do have a amazing contact book which we use to ensure our clients always have a stress free experience.
Fantastic experience: Jo and the team were fantastic in helping us sell our property recently. Jo is very knowledgeable and proactive at all parts of the sale process, she really made our lives easier throughout everything. She was always willing to go the extra mile for us to make sure we were comfortable and informed..
During our first meeting, you really put me through my paces with lots of questions of what makes Hallways different to the other local agents that you had met with. I so pleased you had the belief in our kind of estate agency and gave us the opportunity to impress you at all stages of the process. Success on all fronts when we achieved 25k over asking.
We really home you are enjoying your new home!
Fantastic experience: A Big Thank You to Jo and her team at Hallways for the excellent service from Day 1 . The marketing was stunning(virtual tour) and sold our property within a few weeks. But the problems we had with the other estate agent and solicitors -could not care once we put an offer on their vendors property. Without Jo’s advice and knowledge which was always correct and with her constant help, got us through all the little things you need to know when selling and buying property. The personal touch and being treated with care and feeling is what you get from Hallways .We highly recommend ,to use them for a satisfactory service. Russell and Mary Copland
Thank you so much Russell! It was really wonderful working with you and so glad we could help get things over the line. Enjoy your beautiful, new home and keep in touch :-)
Fantastic experience: I brought in Hallways Residential as a second agent after my local high street estate agents made many promises and delivered few results. The pictures were great, the virtual tour outstanding, the marketing on point. Within days of going live with Hallways Residential, I have agreed the sale of the property. Jo also was the selling agent for the property that we were buying, and ohh boy, what a journey that was! We were part of a bigger chain and things did not go as planned, several times. Jo has gone the extra mile and then some, doing the job of several estate agents in the chain. This shows that when you are working with an independent agency, every deal matter, you are not just a number. Also, being new to the area we relied on her recommendations for other services such as solicitors, surveyors, cleaners and nursery; they all have been very good. I don't think we would be in our forever home if it was not for Hallways.
Carolina, it was a pleasure getting to know your family.
Almost 30 years experience in selling property has given me excellent contacts in the industry, we are here for the entire journey and able to advise every step of the way.
Be happy in your new home and your beautiful garden :)
Fantastic experience: Our experience with Hallways was extremely professional. An open day was held at our property with Hallways managing to secure keen interest with serious buyers. We had a period of terribly bad luck and misfortune, resulting in Hallways always digging deep and finding us new interest each time, we had to go back on the market. Any queries were always answered promptly by this professional team. Jo the Director of the company with an abundance of knowledge in the industry, always going the extra mile with both her clients, our solicitor and the agent we were buying from. Always trying her best to push everything along with speed, for our sake having had to wait third time lucky for our forever home! Thank you Hallways, we will always highly recommend you!
Thanks Jo & Daniel, you had a really tough time finding your new home resulting in us having to sell you three times!
But it was worth it in the end wasn't it? :) We are so happy for you and thanks for introducing us to two of your friends that are now both Under Offer
Fantastic experience: Last thing we want in the sale/purchase of house is tardiness and lack of response. Hallways came out with flying colours on both the criteria. Not only Jo helped me in answering my queries as a buyer but she also clarified and followed up on my seller's behalf, which was quite an assuring thing. They always relied on calling rather than tons of email flying across which may sound a bit old-fashioned but its the fastest way to get things done. I loved the virtual walk thru of the property and i believe it added so much to my experience as a buyer. I would definitely recommend them and i am sure they will do a great job as an agent for your sale.
Deepanshu :) Thank you so much for your kind words. We really enjoyed working with you showing you the difference that is Hallways.
We know that you and your family will really love your new home CONGRATULATIONS
Fantastic experience: We were very happy with Hallways. Jo was extremely responsive, patient, a great negotiator and made us feel very comfortable throughout the process of selling our home. We highly recommend her to anyone looking to purchase or sell their home. She was always accessible which was very important for us, answering all our questions and recommending suggestions for the way forward every step. Thank you for a great experience.
We love Downs Road ! It was a pleasure dealing with you and moving a very excited couple into their first home :) Thanks so much for using Hallways
Fantastic experience: Jo and the team at Hallways are a different world to all other Estate Agents in my opinion. Jo really knows her stuff, knew exactly how to market and quickly sell my parents' property, were with us every single step of the way. Always available, very easy and pleasant to deal with HONEST and reliable...if I ever need an estate agent again, there is absolutely no question who I would call. Marvellous, the lot of them. Thanks Jo and Coral.
It was such a pleasure working with your parents. An emotional time after living there for so long. It was great to see them so happy. x
Fantastic experience: As a mortgage broker, working with a good estate agent makes all the difference to the client's experience. I have worked with Hallways in connection with several clients now, and I have to say, I wish all agents were like Hallways! Honest, professional, genuine and truly caring about the client is a pretty special combination, and I cannot recommend them highly enough, and I very much look forward to working with them again soon. My experience has been so good, that when I put my own house on the market next month, I will be using Hallways to act for me as my agent. Call Hallways today!
Thanks so much for your review Sharon...we love working with you too. Look forward to many more efficient cases and happy customers together.
Fantastic experience: We had a property that was taking a long time to rent out but when we spoke to the hallways team within A couple of weeks the property was rented out I really can not thank them enough for the hard work to make this happen and the non-stop drive to get the property rented couldn’t recommend them more highly for their professionalism you will never make a mistake by using Hallways residential estate agents
Hi Brian, it was our pleasure. Great to bring an exciting new business into Coulsdon for families to enjoy.
Fantastic experience: Sold our family home with Hallways during very stressful and difficult circumstances. Jo and team were absolutely brilliant right through the process. I felt very well looked after and besides being extremely professional, they are also just very nice human beings. Highly recommend them and I will definitely be using Hallways in the future.
Great to hear that you are so happy with the service. Looking after our clients is what we do best :)
Fantastic experience: After disappointing 12 weeks with another agent and without an offer on our house, we were lucky that a friend recommended Jo and Coral as they are just brilliant. We wanted to be flexible to either sell or rent out our house, which would have been both possible with Hallways. With their hands-on engagement and promotional skills, they have found a buyer for our house in a just few weeks. Jo kept us always up to date with the progress and helped us tirelessly to chase up our solicitors, when they were not responsive. She was always easy to reach and they supported us massively throughout the whole process. We can’t think of a better estate agent and we highly recommend Jo and her team with an outstanding professional and efficient, but still personalised service. Thank you very much for everything!
Thank you Susanna - so pleased you were told about us and we could help you achieve a fantastic outcome after a difficult start with the other agent. We pride ourselves on being efficient and going the extra mile - thanks again for putting your trust in Hallways.
Fantastic experience: Exceptional professional service from start to finish- highly recommended
Wonderful Patricia, so pleased we could help you with this! We pride ourselves on our end to end service, glad you feel the same way!
Fantastic experience: Jo and Coral were both great to work with from the initial valuation (and advice as we had never sold a house before) through to completion. They went the extra mile for a few more complicated bits on our sale and were excellent at vetting our potential viewers. We were under offer in no time and they kept the transaction moving with good communication between us and the buyers. Thank you for helping us sell so quickly and smoothly!
So glad that you are happy, as happy as your new buyers! We love welcoming new families to Coulsdon.
Fantastic experience: Hallways were the best estate against we could have asked for when buying our first house. Right from the start, Jo and Coral were quite responsive to our queries and were easily approachable. In fact, when our solicitors were a bit slow to make progress on few things, Jo ensured that she was chasing them up regularly to make sure things were moving. Jo always kept us in loop on the progress and ensured she was in touch with the vendors and their solicitors as well to coordinate everything. It’s a small team so they know their customers well and the service provided is first class. Highly recommend them for any service. I know we will be using them again for any of our future requests.
Thank you so much for this lovely review...we have really enjoyed working with you and we're so pleased that you are happy in your new home.
Fantastic experience: Hallways have been brilliant; successfully selling our property twice (after the initial purchaser pulled out). Jo and Coral vetted and selected potential purchasers which made the viewing process very efficient. Jo has years of experinence and is everything you want and need an agent to be when you are selling a house: hardworking, positive and tenacious, ultimately taking the stress out of the whole process. Jo was always available to chat through any issues or concerns and kept us fully updated throughout. The virtual tour and 3D images of our property was the best we have seen from any of the local agents. We really appreciate everything Hallways has done and would not hesitate to recommend.
Thank you for your kind words Ruth! Our business is built on 28 years of experience and we are 100 % customer focussed in delivering by going over and the above for our clients :-)
Fantastic experience: We're so glad that we chose Hallways to sell our house. It was our first time and we didn't know where to start. Jo helped us every step along the way and made the whole process so much easier!
Fantastic experience: I am so glad we sold with Hallways! They were friendly, down to Earth and positive. They kept in contact with us (and our buyers) regularly which we really appreciated. Our house was not an easy sell, especially during a pandemic, but Jo and her team have outstanding promotional and selling skills! Jo is energetic and passionate about her work. Clearly a well organised and strategic business model that is successful! I am happy we chose them as our agent - with the added benefit of supporting independent estate agents over chains. Hallways provided a hands-on, efficient, personalised service. Thank you!
Thanks Helen, so pleased you chose us to help you you sell. With our 28 years experience and customers are top priority, we go the extra mile....even in a pandemic!
Fantastic experience: Jo sold my house recently.. She was kind and helpful at all times. She is approachable and answers questions. I recommend Hallways for buying or selling a property.
Thank you Bhabi! So pleased you were happy using us. We pride ourselves on going the extra mile and committed to providing an end to end service for all of our wonderful clients!
Fantastic experience: Fantastic estate agents, speedy replies for all questions we had on the house we bought.
Hi Georgina, fantastic you enjoyed working with us and received our end to end service. Always happy to help with queries, because we know our clients, we know what a minefield it can be and how to make clients feel at ease.
Fantastic experience: We bought our house through Hallways in Feb 2021. Jo and Coral were great, quick to answer questions and kept us up to date throughout the process. They even recommended local contacts for removals, surveys, etc. and visited us once we'd moved in. Would recommend.
Thanks Tiffany for choosing us to help you buy. Our 28 years of experience and strong network of suppliers, means we can help our clients end to end. We hope you have settled in nicely :-)
Fantastic experience: Our experience in purchasing a property through hallways was nothing short of excellent. Jo was extremely professional, very personable and always had a great level of communication. I would highly recommend hallways to anyone looking to use their services.
So pleased we exceeded your expectations Prab! We know how overwhelming buying a property can be, so we support our clients through the whole process for total piece of mind :-)
Fantastic experience: Jo was absolutely brilliant in the sale of our house in Carshalton, and also went out of her way to help us try to find our new family home. She was always available for an update and to talk through options. Highly recommended! Thanks Jo!
Thanks Will, great to hear we exceeded your expectations and pride ourselves that we maintain communication with our clients through the whole process - we know how stressful it can be so we try to alleviate the pain points as much as possible.
Fantastic experience: Jo supported me with the end to end process with my recent house purchase. She was responsive and always followed up on any questions or concerns I had. She has a lovely personality, professional and great to speak with.Thank you Jo and hallways for all the support with my house move. Aakanksha
Thank you Akansha - we know what a challenge it can all be but with our expertise, knowledge and network - we make it happen :-)
Fantastic experience: We bought our new home through Hallway. Coral and Jo were forthcoming from the time I approached them to arrange viewing. Once our offer accepted, Jo was on our case to ensure a timely completion. She was highly professional and proactively shared key contacts such as surveyors, movers etc. She listened and worked to meet our requirements and when required, acted as a guide. Overall, a very positive and happy experience.
Wonderful :-)
Our many years experience, awesome team and network, allows us to provide an end to end service to our customers and deliver the very best service!
Fantastic experience: What can we say...Hallways are just brilliant we would highly recommend the team to anyone wanting a very affordable and professional service. Jo and Coral sold our house for us in August and by November we had moved in. Jo is extremely passionate about her work and very energetic. The Team at Hallways worked so hard to sell our house and make sure things went to plan for the move into our new home. I would give them 10 stars if I could just a brilliant Estate Agents.
Thank you Clare! We do our best to provide a high level of service and set ourselves apart from local estate agents. With our wealth of information and experience, we work alongside our clients through the whole journey :-)
Fantastic experience: Jo and her team helped me rent out a shop in Coulsdon, Surrey and they exceeded my expectations, great service, great quality tenants and pretty quick which was great just when I needed it sorted. WELL DONE TEAM. Gary Advanced Print
Thanks Gary - happy to help! :-)
Fantastic experience: Jo and the team project managed the process very professionally ensuring that all parties were aware of what was happening at all stages. I would definitely recommend them.
Thanks Sarah - we pride ourselves on our high levels of communication. We know how overwhelming and stressful the whole process can be BUT we are with you every step of the way!
Fantastic experience: I wanted to put on record my thanks and appreciation for Jo and the team at Hallways. Initially I interviewed one local agent and Jo from Hallways and I was really impressed that Jo’s knowledge rivalled the local agent. Once retained Jo’s teams swarmed over my sale, photos and the really impressive 3D virtual tour feature were organised within a couple of days and within a week of starting we were diarising viewings. Within 2 weeks we had our first offer and within three weeks we had accepted an offer taking advice from Jo regarding their suitability and readiness to move. During the next 5 weeks the Hallways team have responded immediately to any enquiries or issues we had explaining unclear communications from solicitors etc and we are now poised to complete tomorrow! Thank you so much for your help, I will be coming back to you when I decide to take the plunge back into the market. Many thanks, Steve Hinton 45 Cumberlands, Kenley
So pleased we delivered on our end to end service for you Steve!
Fantastic experience: We instructed Hallways to sell a bungalow in Purley. The property was unoccupied, so we gave Jo a key. Jo worked hard and secured us a sale within a few weeks. If you have a property to sell, we would highly recommend Hallways.
Thanks Jerry for trusting us with your bungalow. Our years of experience and awesome team, means we can deliver a top notch service and show we really care about our customers.
Fantastic experience: Could not fault Hallways in anyway at all.Had the best communication throughout the stages of my move. Both Jo & Coral were so helpful & friendly.Coral persevered & helped me & my son find the perfect home.
So glad you are pleased with our end to end service Annoe. We pride ourselves on high levels of communication and going the extra mile. We hope you are really happy in your home :-)
Fantastic experience: Jo's enthusiasm and passion shines through and the results talk for themselves. Have followed lots of Hallways case studies and their service is second to none. Well done Jo and team.
Thank you Simon, we try our best! Our 28 years experience and 'can do' attitude sets us apart from other local estate agents.
Fantastic experience: We sold our house with Jo @hallways within 10 days of putting it on the market. I had met Jo through business networking and was immediately impressed at how she is actively promoting properties & not relying on just internet marketing tools. Unfortunately, Covid struck & we lost our sale but as soon as it was possible , Jo had the house remarketed & the house was sold with in a week! Throughout the whole rices, Jo was reassuring & in contact with us , updating us - often way outside of business hours. Having sold houses before , this is by far the best experience- good old fashioned customer service with someone who has a wealth of experience. I’ve already recommended her to many friends and wouldn’t hesitate to use Jo & her team in the future :)
Thank you Catherine, we got there in the end! We will always go above and beyond for our customers and this was no exception. (Covid or no Covid!)
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