Leaders Letting & Estate Agents Gunwharf Quays

Fantastic experience: I had an amazing experience with Sam Stevenson at Leaders. He was so helpful and answered all questions I had quickly. He managed to do everything within a week, and went above and beyond for us. Thank you Sam!

Fantastic experience: Had an amazing experience with Leaders, Sam provided plenty of support and assistance with moving and getting our property.

Fantastic experience: Samuel Stevenson is the best I’m very attentive to details , no stress at all ❤️❤️❤️

Positive experience: Sarah Dalziel is approachable and easy to contact, ensuring that we feel comfortable to ask any questions throughout the moving process.

Fantastic experience: Zoe Smith is always helpful and professional. 5 stars every time!

Fantastic experience: Sarah has been a fantastic agent. She was so helpful and accommodating. No question was unanswered and she was always super quick to respond. Thanks so much Sarah.

Fantastic experience: As landlords we are lucky enough to have Shannon Patterson at Leaders manage our property. Shannon is extremely helpful and courteous at all times.

Fantastic experience: Sam was the man. Very informative and helpful throughout the whole reference process

Fantastic experience: Mia has been really helpful and always responds well to queries and requests.

Fantastic experience: I had the pleasure to deal with Sarah Daizel, She made the whole process of moving to a new apartment so easy for me and did not let us worry even a bit, she had been sick during the process and despite that (bless her) did not let that get in the way. I have had great experiences with the staff of leaders, previously with Samuel Stevenson and he has been great as well!

Fantastic experience: Leaders has been incredibly helpful and professional in helping me find a new home! In particular, Sarah has been brilliant and helpful, while being very friendly and patient.

Fantastic experience: I want to thank Samuel Stevenson for helping my wife and I to find a flat (and move in) in less than 1 week. We were so overwhelmed with moving across the country and all the paperwork but Sam made it extremely easy for us. Whenever we needed him, he would immediately answer any inquiries we had. We are happy we chose Leaders to help us find a flat, we tried other companies but the communication was not as smooth and as fast as what we had with Leaders. I would 100% recommend Leaders and Samuel. Thank you again!

Fantastic experience: I recently let out a flat with the Leaders Gunwharf team and so far very happy with the service. Simon is a pro and was really helpful, detailed and thorough in answering any initial questions I had. He was very efficient with the set up, wasting no time in getting the property listed. He's very knowledgeable with the Eastside Plaza development. Also was able to offer competitive rates. Harpreet is enthusiastic, helpful, hardworking, and was very responsive with the tenant find. She kept me up-to-date throughout the process and clearly did a great job as we successfully found a tenant for the property within days of listing! I have no hesitation recommending the team at Leaders Gunwharf.

Fantastic experience: I had a really positive experience working with Sarah Dalziel during our property search. She was incredibly supportive and consistently went above and beyond to help us at every stage of the process. Her calm, professional approach made what could have been a stressful situation feel much more manageable. She was patient, attentive, and kept everything moving smoothly from start to finish. I truly appreciate her dedication and would highly recommend her to anyone looking for a reliable and supportive agent. Thank you Leaders. Thank you Sarah

Fantastic experience: Sarah D has been a fantastic point of contact for me throughout. Would highly recommend.

Positive experience: Sarah from leaders was extremely helpful in my process and the place is very adorable

Fantastic experience: Sam was there every step of the way in search of my new home, he was very helpful and patient with me

Fantastic experience: I want to say that leaders has been a great company to find a rental apartment move in. I want to specifically thank Mr. Sam for being an amazing agent that puts in so much effort to help his clients move in a new apartment as smoothly as possible. Sam actually cares about his clients and puts his soul in his job. If you are reading this Sam, we appreciate all your hard work.

Fantastic experience: Leaders is wonderful agency. Sam from leaders has helped us every step of the way. He was wonderful and incredibly kind. I highly recommend working with him and any of the Leaders team members. Sam made the process to rent an apartment very easy!

Fantastic experience: Thank you, Leaders Gunwharf Quays, for allowing me to rent one of your lets. But Sam, you are the best, man. You deserve a raise... You wholeheartedly helped me from start to end. You are a true definition of "customer satisfaction at heart." Continue being humble as you are; good things will flow to your end. Say "hi" to Sarah and everyone for me..

Fantastic experience: The best- highly recommend.

Fantastic experience: Kirsty, the property inspector was wonderful. Very helpful and thorough in getting issues raised and in the process of rectifying. Thank you

Positive experience: We have dealt with Leaders in Gunwharf for many years with regard to our two flats which we let out - Sam & Sarah on the Lettings team are always polite and very helpful whenever we pop in to see them. Many thanks!

Fantastic experience: Sarah was amazing during this whole procedure, she was patient and answered every question we had, even ones that were obvious. Can't recommend her enough! ♥️

Fantastic experience: I had a really good experience with Leaders at Gunwharf Quays. The whole process of renting the apartment was smooth and well organised. As someone new to the area and renting for the first time here, I had a lot of questions, but the team was very helpful and responsive. I especially want to thank Samuel, who helped me throughout the whole process. He was professional, patient, and always willing to explain things clearly, which made everything much easier and less stressful. From the viewing to signing the contract and moving in, he was very supportive. Overall, I’m very happy with the service and would definitely recommend Leaders Gunwharf Quays.

Fantastic experience: I would like to express my heartfelt thanks to our Leaders team for their outstanding support and dedication. A special thank you to Samuel for his quick response and excellent communication. Your efficiency made a real difference. The Leaders truly stand out for their professionalism and reliability, and it’s clear that we have a great team consistently ensuring proper maintenance and smooth operations. I deeply appreciate everyone’s hard work and commitment.

Fantastic experience: Happy to share that Sam Stevenson and Sarah Dalziel at the Gunwarf Quays Office have been extremely helpful in letting me know what is available ahead of my coming from the States. I am very pleased with their generous and gracious manner. I will stop in personally to thank them when arrive next month.

Fantastic experience: I had a great experience dealing with Samuel Stevenson. He was professional, honest, and very helpful throughout the process. He explained everything clearly, responded quickly, and made the whole experience smooth and stress-free. I highly recommend Samuel to anyone looking for reliable and excellent service in the property sector.

Fantastic experience: Sarah was honestly so great during our renting process. We had what felt like a million questions (and definitely some silly ones ), but she was always so patient and never made us feel like we were being annoying. She explained everything clearly and was really quick to reply, which made the whole thing way less stressful. She made it feel much easier and smoother for us. Thank you so much, xx

Fantastic experience: I’ve been with Leaders since January and had a great experience. Special thanks to Sarah for her help and professionalism!

Fantastic experience: I thank sarah dalziel for her help

Positive experience: Leaders office located within Gunwharf Quays which is strategically convenient for both renters and landlords. Mia agreed to meet us all - having travelled from abroad, and listened to our concerns. Arranged for visit to inspect property. Although it took a long time, she was the only one who managed to sort out our issues and carried out actions as promised. Would recommend Mia as your contact person at Leaders

Fantastic experience: I would highly recommend Leaders in Gunwharf, the staff Sarah, Charlie and Sam are very professional

Fantastic experience: Very helpful staff from lettings to property maintenance. Sam Mia

Fantastic experience: In the process of finalising a rental contract for a new apartment. I'm having a big move from the north down to Portsmouth and its been stressful to say the least! However one that that hasn't been is the process with Leaders - its been easy to complete online and smooth so far. Sarah especially has been helpful from the start answering all my questions and adapting to help make things easier for me because of the distance. Very happy so far! :)

Fantastic experience: Through Leaders at Gunwharf Quays I found my apartment and had a brilliant experience, dealing with a team who were very professional, and helpful throughout. I would definitely recommend Leaders to anyone looking for their new home. I would also like to thank Sarah also of Gunwharf office for her wonderful support and help, lovely lady who is a pleasure to deal with.

Fantastic experience: Thank you, Sarah Dalziel, for your wonderful service. Your kindness, professionalism, and positive attitude made the experience truly enjoyable. I really appreciate your support and the excellent way you deal with customers. Highly recommended!

Fantastic experience: Thanks alot to Mr Samuel Stevenson for helping me find the place I needed where I needed specifically and all the support from all the team at Leaders

Fantastic experience: Samuel Stevenson was very professional and helpful throughout the process. Communication was clear and smooth, and he was always responsive and supportive. A great experience overall — highly recommended.

Fantastic experience: Sam has been an excellent agent. Helped me out, from the start. Was patient with me with all the specifics I’ve been looking for in an apartment. Together we were able to find the perfect flat that feels like home. Leaders will be my go to once again when my current contract ends. 10/10 would recommend Sam specifically, but special shout out to Simon, Zoe and Louise who helped smooth a lot of the minor issues.

Negative experience: لنا أكثر من ٥ شهور نطالب بالديبوزت وحتى الان لم يتم ارجاعه عمليه نصب ام ماذا ؟

Fantastic experience: Sarah was great, she was really helpful when it came to showing us the property.

Fantastic experience: Sarah is amazing!

Fantastic experience: Five-stars for the amazing Sarah!

Fantastic experience: Sarah has been very helpful with my search for the right property

Fantastic experience: Just moved into my new flat today in Portsmouth. Sam and the team were super helpful and able to answer my many questions and helped to make the whole process pretty seamless.

Fantastic experience: Leaders lettings have always been a great agency to use when hunting for house. Sarah of Gunwharf Quay branch has been amazing, patiently searching out the properties that meet my requirement. I recommend Leaders lettings for their professionalism and friendliness while discharging their duties.

Fantastic experience: Super helpful and always eager to help more. Thanks Sarah!

Fantastic experience: Sarah has been very helpful in trying to get us a property in our preferred location

Fantastic experience: We had a great experience working with Sam and Reggie. They were professional, responsive, and genuinely helpful throughout the entire process of finding our home. Highly recommended!

Fantastic experience: Outstanding service from our letting agents! From showing us around the property to handing over the keys, the entire process was seamless and efficient. Sarah was professional, responsive, and made us feel confident in our decision. Highly recommend! ** Usifoh

Fantastic experience: I have really had a very good and beautiful sweet experience from Leaders, particularly with Sarah and Joe. Staff resilience and positive behavior has been a great inspiration and I look forward to doing more deals and have more experiences to come with the sublime firm. Always choose Leaders.

Fantastic experience: I Found a home through Leaders Lettings and had a great experience. The team was professional, responsive, and helpful throughout the process.Would recommend to everyone.Thank you for your support .i would like to mention Sarah for your wonderful support ,keep going

Fantastic experience: Thank you to the leaders for your great staff, especially Samuel. He has given me very good advice!

Fantastic experience: Samuel was very helpful throughout the whole process. Since it was our first time getting a home in the UK, he guided us through every step and answered all our questions, making everything much easier. Thank you for all your support.

Fantastic experience: Sam has been brilliant from the very beginning. Every step of the process was handled smoothly, and Sam was always clear, helpful, and quick to respond. Nothing ever felt like too much trouble, and it genuinely made the whole experience so much easier and far less stressful. If you’re looking for a letting agent who’s reliable, honest, and just genuinely great to deal with, I’d happily recommend Sam.

Fantastic experience: Amazing approach team I deal with Samuel Stevenson on regular basis and he is a star, he's always there to help and I've never needed anything and he was not responsive. 5 stars to leaders and Sam

Fantastic experience: Sam deserves a bottle of champagne for his excellent work on my let in Gunwharf! Thanks Sam & Leaders! Best, Laurence.

Fantastic experience: Mia is the definitely the best person at Leaders that we have ever had managing our apartment at Arethusa House, Gunwharf Quays. She is “on the ball” and responds to any queries quickly and efficiently. She is a pleasure to deal with. Jack Hogan South Africa

Fantastic experience: Mia has been a fantastic property manager—always professional, responsive, and genuinely helpful. She made everything run smoothly and was a pleasure to deal with throughout my tenancy. Highly appreciated!

Fantastic experience: Sam, Simon and the rest of the team have been very helpful and easy to communicate with throughout the rental process

Fantastic experience: Sam of Leaders has been very helpful. Answered all our questions, responded to emails promptly , clear communication, and showed us the property twice. Hopefully the move goes well !

Fantastic experience: Had a really good experience with them especially Sam who has been very nice and cooperative with me!!

Fantastic experience: Professional team

Fantastic experience: The best letting experience ever.

Fantastic experience: I should just like to compliment Mia Ravensdale for the service she has given me recently regarding several issues arising in different properties. She dealt with everything efficiently, professionally and without delay especially as she had just taken over from Leigh and was new to me. She is so approachable and has good people skills which are a great asset.

Fantastic experience: Samuel was very helpful in answering our queries about the property we were interested in. He was prompt and professional, couldn't fault the service.

Fantastic experience: My thanks to Shannon for such a courteous service. It is good to have confidence in someone looking after one's property letting. Gerard Flynn

Fantastic experience: After several direct interactions with Leigh Dawes, I can genuinely state that Leeders would be a different place without her. Leigh is open, responsive, respectful and cares about the tenants! Thank you for making communication with Leeders, a pleasure and not a chore! Well done!!

Fantastic experience: I recently had the pleasure of renting a flat through Leaders, and I couldn’t be more satisfied with the experience. From start to finish the process was seamless and professional, thanks in large part to Simon, whose personable and attentive approach made all the difference! I couldn’t recommend Leaders enough! Thank you.

Fantastic experience: Prompt support and good service from my property manager Leigh Dawes. I have opted for another flat through Leaders, Gunwharf

Fantastic experience: Leigh Dawes and Jack Reid from the Leader's office have been really helpful regarding any queries I have about the flat I rented. They are very professional and efficient. Chris King is a repairman who is very resourceful and capable. Many thanks for your service!

Fantastic experience: I have bought three properties, sold two and let out two through Leaders - they are the classic "local" agent where the team usually stay in their job for a good while and they get to know you - plus they know their market well, their office is bang in the middle of it. Jack popped in this week to give me a rental valuation on a flat which was an excellent conversation....Simon (the Don of Gunwharf Lettings) runs a good team, and I will be using their letting services once again. Thanks

Fantastic experience: I recently rented a flat at Gunwharf Quay. Izzy attended to the application very professionally. The whole process went smoothly and swiftly. It’s really Great to deal with Leaders agents.

Fantastic experience: Isabelle (Izy) is very effective and efficient and always available to promptly respond to our queries which made our house move seamless.

Positive experience: When Jo (Josette) took over as the agent selling our property we were very impressed, she as proactive, responsive and supportive. Although the services was ok prior to this change, Jo's communication was a great deal better and she worked with us every step of the way. If she had worked with us from the start I would be giving 5 stars.

Positive experience: Difficult to find reasonable parking close by. Nearly £4 per hour. Location is really nice.

Fantastic experience: I was attended to by a very pleasant Lady Izzy, who is very passionate, friendly, professional yet humane in her approach. She has so far given me a very good impression about Leaders Letting & Estate Agents. God bless you Izzy Vince. Weldone!

Fantastic experience: Very smooth viewings and lovely service

Negative experience: If I could leave zero stars I would. As a general advice point Google reviews are unverified so be very suspicious of 5 star ratings. Avoid as a tenant, I can't comment much due to a potential upcoming court case, but honestly save yourself the stress and go elsewhere.

Fantastic experience: Great service from Leaders Gunwharf Quays! I got help from Harpreet Kaur, she was so quick to respond to our emails and make appointments to see the rental, very professional and provide a very good service.

Fantastic experience: Fantastic service at Leaders Gunwharf Quays! I had terrible service and complete client disregard at other letting agencies, so I was pleasantly surprised and very satisfied with this branch! I was assisted by Jack, who promptly answered any question I had, very professional and provided very good service in assisting me with renting a property. Would recommend!

Negative experience: Worst ever, it’s only for those don’t mind wasting their time.. they never call back to update you.. unbelievably bad service, I don’t recommend it at all, there’s many other agents way better than leaders..

Fantastic experience: It was a nightmare securing an apartment for me and my Family in Portsmouth. As the arrival dates approached, it became a serious issue for concern- dealing with several agents who for whatever reasons just didnt have the interest or commitment to help us secure an apartment, Thats until I met Jack Reid @Leaders. It seemed like he was God-sent. The dedication and support he gave to enable me close on this apartment, and the support throughout the process was positively overwhelming. I cannot thank Jack Reid enough for the empathy. Offering services is one thing, everyone does it, but offering services in such a manner that identifies with the challenges of the customer is what distinguishes one provider from another. Having problems? Call Leaders and ask for JACK!!

Fantastic experience: Well done. Very nice. My mother actually came in and thanked the young lady on Saturday morning. Very fitting tribute, maybe other shops at Gunwharf should follow your Lead.

Fantastic experience: Thank you so much for your lovely and excellent service Jack! :)

Fantastic experience: Leaders have been an amazing agent and always have been really helpful. I would recommend using Jack for any overseas students looking for properties in the Gunwharf Quays area

Fantastic experience: Happy to write this review. The service and support provided by the Leaders are great. I have been with them for the past 1 year, it goes smooth and supportive. Recently i had maintenance issue in my apartment, the way and time taken to resolve my issue was great and awesome. I would like to Thank Leigh Dawes-Property maintenance manager who was supportive and resolved the issue in short period.

Fantastic experience: Leaders have managed our rental properties for many years and during that time we have been very happy with the service received.

Fantastic experience: The staff at Leaders Gunwharf are all on their game. I am in my fourth year of renting through this estate agents, and have always found their service to be polite and efficient. They are quick to match availability to client needs and I must say a special shout out to Jack Reid, who has always been a great help in finding the best rental availability in very quick time.

Fantastic experience: Good bunch of people in the Gunwharf Leaders office. Helpful and found me a tenant quickly. Jack was very thorough throughout the process.

Fantastic experience: Leigh is a credit to Leaders, always striving to get ahead of the game when things start to get busy. Always going the extra mile to make sure everything is completed on time

Fantastic experience: Excellent service, customer relations and support in my first experience in letting my property. All details covered in a professional manner and assistance in understanding the letting process made clear. Extremely satisfied with their management of my letting and highly recommended.

Fantastic experience: Leaders Gunwharf have always been very professional in both the selling and letting side. Highly recommend.

Negative experience: Useless company run by incompetent people

Fantastic experience: Very professional service. They respond to queries in a timely manner and are very accommodating. I am also impressed with the ease of dealing with various documentation and the assistance provided with setting up various utilities. Special shout out to Jack who has been very helpful in the whole process.

Negative experience: Our property manager was horrible. Leigh Dawes never got back to me on time and also never called back. With every issue I had I ended up calling and chasing multiple times. With working from home I barely had any time to call so I ended up waiting around 2-3 weeks for ANY issue to be fixed. Honestly poor experience and not the best service at all

Fantastic experience: Had a fantastic experience as a first time property viewer with Leaders. I was lucky enough to be shown around a flat by Simon - he was friendly, honest about issues I might come up against, and very communicative and receptive to any questions I had. I’m particularly nervous about property rental after nightmares with other estate agents, but my experience with Simon has led me to pursue a property with Leaders after all. Highly recommend

Negative experience: I have agreed to a no deposit option with leaders which goes under damages and repairs. I have been paying extra for 2 years because of the no deposit option. This is approximately £2,304 pounds that I have paid extra. And now the landlord is claiming that I have damaged the apartment and is making me pay an excessive amount when I am positive that the only thing the flat needed was cleaning which I am more than happy to pay for. Other than that, I did not cause any damages to the flat. If anything, the flat was not in the best condition when we moved in as the furniture was old, it was not freshly painted, the bathroom was rusty, the fridge stopped working at one point, the light bulbs constantly needed changing, the wooden floors would creak, the exhaust fan stopped working, and it needed a deep clean. When my fridge stopped working it was fully stocked and everything went bad and I had to throw everything away but i did not ask for a compensation even though it took weeks to get a new fridge! I didn’t even get an apology for being so late! Every time I needed anything I would never get a response until I nagged and kept calling. At this point I truly feel that I’ve been taken advantage of because I am an international student and I don’t this is acceptable to me. £70 to replace one cushion when I am sure it’s no more than £20 from ikea? When I contacted the landlord about this issue and I was trying to explain how much I had to endure and how I feel like it’s unacceptable and that I truly feel I am getting taken advantage of all she could tell me was “that extra amount won’t go for repairs and if you want you can raise a dispute” I hope that if you’re an international student you find other letting companies as you will most probably be taken advantage of. Honestly I wish I can give it 0 stars.

Fantastic experience: My property at Gunwharf Quays has been managed for several years by Leaders. We have always had excellent service and issues dealt with promptly and professionally with never an issue needing to be raised directly with me by any of our tenants. We have now sold the property also through Leaders Gunwharf office using Philip Bega and his team. It turned into a complex sale due to legal issues on the lease and the financing and involving five firms of solicitors along the way over a 12 month period! Leaders were proactive and diligent throughout in making the deal happen and without their constant input identifying potential purchasers and chasing all parties constantly it is likely it would not have completed.