Fox and Sons Estate Agents Portsmouth
Information about Fox and Sons Estate Agents Portsmouth
PO2 9DE, Portsmouth
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-14h
Fox & Sons Estate Agents, located on London Road in North End Portsmouth, is proud of its friendly and professional service in the real estate market. We offer comprehensive assistance whether you are buying, selling, letting, or renting, with the goal of making your move as stress-free as possible.
Serving the entire Portsmouth area, including Farlington, Drayton, Wymering, Paulsgrove, Cosham, and more, we provide free market appraisals, professional photography, floor plans, 360 tours, and more. Additionally, our in-branch mortgage team offers guidance on mortgage and protection matters.
Situated in a high-traffic location and featured prominently on property portals such as Rightmove and Zoopla, we ensure the highest visibility for your property. Our expertise extends beyond sales and rentals; we also assist developers in finding new sites and opportunities for development.
Choose Fox & Sons for expert support at every stage of the home moving process, and discover how we can help you achieve your real estate goals!
Our comment from Agencias Inmobiliarias about Fox and Sons Estate Agents Portsmouth:
Fox and Sons Estate Agents in Portsmouth is renowned for its exceptional customer service and commitment to client satisfaction. Our clients consistently highlight the following strengths:
- Outstanding Team: Our agents, particularly Jordan, Abbey, Victoria, and Kenzy, have received high praise for their professionalism, responsiveness, and helpfulness throughout various processes, from mortgages to property viewings.
- Clear Communication: Clients appreciate our transparent communication, with staff keeping them informed at every stage of their buying, selling, or renting journey.
- Personalized Support: Many customers reported feeling supported and understood, especially first-time buyers and students, thanks to our team's dedication to addressing individual needs.
- Efficient Processes: Fox and Sons is recognized for making the rental and buying processes smooth and stress-free, often completing transactions quickly and efficiently.
However, some clients have expressed occasional concerns regarding communication lapses and the marketing effectiveness in property sales. We take this feedback seriously and are committed to improving our services continually.
Overall, if you are looking for a reliable estate agent in Portsmouth, Fox and Sons provides a welcoming atmosphere, knowledgeable staff, and a customer-centric approach that is sure to meet your needs.
Fox and Sons Estate Agents Portsmouth: Reviews
Fantastic experience: I recently worked with Jordan Nicholas (Fox and Sons Portsmouth)for my mortgage, and I couldn't be happier with the experience. Her explanations were incredibly clear, breaking down complex terms so I felt confident at every step. Jordan’s customer service is second to none—she was proactive, professional, and her turnaround time was impressive. I truly felt I got excellent value for money and would highly recommend her to anyone looking for a seamless mortgage process."
Fantastic experience: Jordan is such a star mortgage broker. We had a complicated situation with multiple lenders. Jordan worked so hard to find the right products and then also save the day at the end chasing the banks to get completion over the line. My first call any time I need mortgage advise!
Fantastic experience: Victoria was great and very helpful with the viewing and the process of moving in
Fantastic experience: Great company and especially kenzie who went above and beyond to find me exactly what i needed. Would definitely recommend
Fantastic experience: Had a really great experience with this branch. Staff was very pleasant, helpful and kind. Special thanks to Abbey and Kenzy: they were so kind, helpful and went out their way to help us, making us feel very relaxed and confident with our move. We had a bit of a situation while moving and really made things a lot easier for us. I'm truly grateful. Very pleased with the service, definitely recommend.
Fantastic experience: Fox and sons (specifically Abbie who supported my journey) has been nothing but kind, caring, helpful and full of advice and knowledge! It made something that I found quite intense into an easy process. Always putting my needs first and giving me peace of mind throughout
Positive experience: Kenzie showed us the property, was very enthusiastic, polite and pleasant, answered all our queries with patience, supported us throughout the appointment. Thank you so much Kenzie. All the best.
Thank you for your kind words! We are so glad that Kenzie was able to provide you with a positive and supportive experience during your appointment. We will make sure to pass on your feedback to her. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Victoria was very friendly and professional all throughout the process. She answered every question we had concisely and we felt like we were in good hands.
Thank you for your kind words! We are so happy to hear that Victoria provided you with a pleasant and knowledgeable experience. We pride ourselves on having a knowledgeable and friendly team to ensure our customers feel taken care of. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Jordan Nicolas (mortgage advisor) was recommended to me by a friend who had used her services. Buying a house can be terrifying, but she made the whole process so easy to understand! She was warm, welcoming, and even sent us a moving-in card, which felt very special. 5 stars from us—would definitely recommend!
Fantastic experience: Quick and easy moving process always on hand to help and everyone we spoke to was very polite and kind. Kenzy was our estate agent, he was fantastic, got everything sorted super quick and we felt well informed throughout the process and well supported.
Negative experience: The worst unreliable company to work with Had an appointment at 16:15 did show up at 16:19 didn’t receive any call and Adam at the office after waiting replied back that his colleagues left for another appointment at 16:20 !! Didn’t even bother to call after coming all the way from Southampton to portsmouth what a waste of time please avoid
Fantastic experience: As first-time buyers with no prior experience of the house-buying process, we are so pleased we chose Jordan as our Mortgage Advisor. From the very beginning, Jordan took the time to explain everything clearly and made the whole process feel far less daunting. Jordan’s knowledge and experience were evident throughout, and her communication calm and efficient. In our particular experience, we had specific deadlines to meet, and Jordan made this easier by always responding quickly and effectively. We truly felt Jordan prioritised our best interests as clients and would happily recommend her to anyone.
Fantastic experience: Thank you Mckenzie for the professional way in which you handled the viewing, and your correspondence afterwards, which made the journey easy. Thank you for all your help, much appreciated.
Fantastic experience: The level of service provided by Victoria Pedrick was excellent. She was patient from the day of viewing despite me arriving late, she was professional, courteous, and attentive to detail. Communication was clear, and the process was managed efficiently from start to finish. Ask of Victoria @ fox & sons Portsmouth Branch Excellent staff.
Fantastic experience: Ive been dealing with Abbey at the Southsea branch in Portsmouth, in regards to a Tenant Find service for my properties in the local area. She and the team have been incredible helpful and professional throughout.
Fantastic experience: Kenzy showed me around a property on Chapel Lane, he was super enthusiastic and answered all questions asked. We would highly recommend! Thankyou kenzy!
Thank you so much for the positive review! We're thrilled to know that Kenzy provided a top-notch experience in showcasing Chapel Lane property. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: Couldn’t be more happy with the service received. Excellent communication and the whole process of finding a flat and moving in was completed within 5 days. Would definitely recommend
Thank you so much for taking the time to leave a review! We are thrilled to hear that our services exceeded your expectations and that you were able to find and move into your new flat in just 5 days. It was a pleasure working with you and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: I rented out a property with Abbey and Jessica at Fox and Sons. They were very professional and efficient. I always felt like they had time to discuss things with me and were very approachable and friendly in their manner. I will continue to use them and thoroughly recommend them.
Fantastic experience: I had an excellent experience with kenzy finding me a property, he took into account my preferences and tried his best to match them.
Thank you for your kind words! We are so glad that Kenzy was able to provide an excellent experience and find the perfect property for you. We strive to always prioritize our customers' preferences and we're happy that it showed in your experience. Kind regards, Lucy Mawer, Customer Feedback and Support Team
Fantastic experience: I had a fantastic experience working with Kenzie as my estate agent. From the very first viewing, Kenzie was professional, knowledgeable, and genuinely attentive to my needs. He made the entire process smooth and stress-free, answering all my questions and providing valuable insights. I highly recommend Kenzie
Fantastic experience: I would like to share my experience with Fox & Sons, My wife and I were looking to rent our first home in the UK, and we found a property in North End that we really liked. From the very beginning, Fox & Sons were incredibly helpful and supportive throughout the whole rental process. Renting a home for the first time can be stressful and confusing, but their team made everything much easier for us. We were especially lucky to have Abbey Fidgeon handling our application. Abbey was absolutely amazing — professional, kind, patient, and always willing to help. We had no previous experience renting in the UK, and there was a lot of paperwork to prepare, but Abbey explained everything clearly and guided us step by step with great care. She was always quick to reply to our questions and made sure we never felt lost or worried. At one point the property went off the market, which was very disappointing for us. However, when it became available again, Fox & Sons contacted us immediately. This showed us how much they genuinely cared about helping us secure a home, and it meant a lot to both me and my wife. Thanks to their hard work and Abbey’s dedication, we have now successfully rented our new home and are very happy. We are truly grateful for the support, kindness, and professionalism we received. A very special thank you to Abbey Fidgeon for making this experience smooth, positive, and memorable for us.
Fantastic experience: It was an amazing experience. Victoria made the viewing remarkable. She greeted me warmly and showed me round the property with smile on her face. The service provided by the team at the office today was second to one. It was fast and excellent. The friendly attitude is commendable. Keep up the good work.
Negative experience: Be careful with letting side of this company, record all conversations and get everything in writing, ensure they have confirmed information from Landlord, lack of communication when running late, bad planing when upgrading communication equipment with putting in contingency. To avoid disappointment do nt deal with them.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at [email protected]
Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: I cannot fault Kenzy Wright absolutely amazing gentleman. Always helpful, available and his work ethic is amazing. Was actually gutted that after so long and the work he put in for us we ended up going through another agent. No fault of Kenzy at all just the property was on with others. However I’ve asked Kenzy to keep in touch in case anything else comes up that we could go to in a few months. I would highly highly recommend
Negative experience: Put a property up for sale with fox and sons to no avail they couldn’t sell due to their lack of selling skills wouldn’t recommend! Better with Mann/Bernards
Fantastic experience: It was a great help by fox and sons leeting agent. Recently I visited a house to rent and I was accompanied by Victoria Pedrick Lovery, She is very friendly and smart explaining us everything in details.
Thank you so much for the kind words! We are thrilled that Victoria provided exceptional service during your visit. Our team at Fox and Sons is dedicated to making the renting process smooth and enjoyable for our customers. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Professional & Positive: “Great service from Victoria .very professional, helpful, and easy to deal with throughout.”
Fantastic experience: Abbey has been great to deal with — professional, friendly, and very helpful throughout. I’d happily recommend her and Fox & Sons Portsmouth Lettings.
Thank you so much for your positive feedback! It's our pleasure to have Abbey on our team and we're so glad she provided you with a professional, friendly, and helpful experience. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
Fantastic experience: Kenzy, is the most reliable, honest and works with integrity. He always has a smile on his face. A great family face. His style of narration is very nice. It can be hard to find someone as trustworthy as him, so I am very happy that Fox & Sons put me in touch with someone like him. I highly recommend Kenzy to anyone interested in buying or renting a home. Syed Ahmed
Fantastic experience: Victoria is truly a wonderful person. She was very helpful in finding a house for us. She resolved every issue that came to our mind promptly and harmoniously. If you are looking for a house, the right address is Victoria Pedrick Lovery at Fox & Sons.
Fantastic experience: Great company, switched to Fox and Sons after issues with other agents, these guys rock
Hi there, we are thrilled to hear you had a positive experience with our team at Fox and Sons! We pride ourselves on providing excellent service and are happy to have you as a satisfied customer. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I have always had a friendly and professional service with Abbey. She is very efficient with any communications with myself and my tenants.
Thank you for taking the time to share your experience, we are so glad to hear that Abbey has provided friendly and professional service to both you and your tenants. We strive to ensure efficient and effective communication with all of our clients, and we appreciate your positive feedback. Kind regards, Lucy, Customer Feedback and Support Team
Positive experience: A generally decent experience with Fox & Sons, once staff had managed to clarify our many questions about the modern method of auction process. We have no way of knowing their level of activity on our behalf, although Callum and Adam were usually good at responding to our specific questions. We were notified of most - but not all - viewings in advance. After initially generating a little interest but no realistic offers, things did pick up when we revised the entry price. Unfortunately, the pricing was the aspect that most concerned us. After being advised of the perceived value of the house and suggested guide level, we discovered that the interest we were given to expect did not materialise. After discussions with Adam, we dropped the entry point by two levels and the reserve price by £40,000. It did then attract sufficient interest for us to be able to sell it - but at close to £50,000 less than we had been led to believe it might fetch. We were content with the final outcome but left a little disappointed by having been given what we believe was false hope in our initial conversations - something we raised directly with the company before writing this review.
Thank you for your honest review, we apologize if there was any miscommunication regarding the pricing of your property. We are glad to hear that our staff, specifically Callum and Adam, were able to address your concerns and help with the sale. We value your feedback and will take it into consideration for future transactions. Kind regards, Lucy, Customer Feedback and Support Team
Positive experience: Abbey was fantastic, she worked hard to make sure we got our home. She was so helpful
Fantastic experience: I had the pleasure of working with Jordan Nichols for my recent remortgage and she was absolutely brilliant. She made the whole process so easy and was always available to answer any questions I had.
Thank you so much for your kind words! We are thrilled to hear that Jordan provided you with a positive and seamless experience during your remortgage process. We pride ourselves on delivering exceptional customer service and we are glad that she was able to answer all of your questions. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: Kenzy showed me around a property today was very helpful had the answers to every question I asked him very bubbly and easy to talk to top bloke
Thank you so much for the positive feedback! We are thrilled that you had a great experience with Kenzy. Our team strives to provide knowledgeable and friendly service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Thank you to the Fox and Sons Lettings Team for the recent 5 star service provided. I used the "tenant find" service and really appreciated the help and support of the whole team & would thoroughly recommend the service to other landlords :-)
Thank you for your glowing review! We are thrilled to hear that our team was able to provide you with exceptional service for your "tenant find" needs. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Second time using Jordan as lifetime members of sequence and great as always. There were a couple of small delays outside Jordan’s control, but her communication and clear explanations kept us calm and informed throughout. Professional, helpful, and committed to getting us the right mortage deal. Would recommend.
Fantastic experience: Excellent viewing today by Kenzy, which in turn has resulted in us placing an offer which was excepted. Highly recommended
Fantastic experience: Jordan was super helpful with our remortgage and was always on hand to answer any questions that we had.
Fantastic experience: Jordan has been my mortgage advisor for just over 4 years I believe and I would not trust or go with anyone else! As a single person, buying and remortgaging is a dreaded and daunting task however Jordan has the patience to slowly walk me through the process with gentle support. Even when we have applied for a mortgage offer, she does not give up searching for the most competitive rates! Jordan is easily reachable and has a very open and non judgement approach which has really helped me! Thank you so much Jordan for endlessly working hard and helping me to achieve what I have in the property ladder!
Fantastic experience: I have to say that Gemma O'Shea was instrumental in getting the sale of my property over the line! It had been quite a difficult sale, but she managed to keep me updated throughout the process and was able to push the sale through with a lot of tenacity and chasing!
Thank you for your kind words! We are thrilled that Gemma was able to successfully navigate the challenges of your property sale. Her dedication and persistence are what make our team stand out. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: We used Mark Hinton at Fox and Sons to help us with a situation where our tenants left the property and it was in a terrible state. Mark helped us claim back through the tenancy deposit scheme, saving us the time and energy in gathering the evidence together. I’d highly recommend him
Thank you for your review! We are so glad that Mark was able to assist you with your tenant's deposit situation. We understand the stress and time it takes to manage these issues, and we are happy to have been able to help. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I had a great experience with Fox & Sons. Very professional, friendly and supportive Communication was clear and they kept me updated at every stage. I really appreciate their efficiency and would happily recommend their services.
Thank you so much for your glowing review! We are thrilled to hear that you had a great experience with Fox & Sons. Our team takes pride in providing professional and friendly service, and we are happy to know that our communication and efficiency were appreciated. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
Negative experience: No employee in this branch have served on operations in uniform. But they take pleasure in hounding and annoying ex-members of the Armed Forces, who suffer with PTSD, with text messages even though they have no properties listed for sale here. Avoid at all costs.
Hello, please contact us via [email protected] with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: We are moving into a new home let by fox & sons and so far they have been friendly, professional and helpful. They’ve kept us in the loop every step of the way. We would like to mention Kenzy, because he showed us around our new home and was very informative and excited for us when he called to let us know we’d got it.
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team, especially with Kenzy who is always dedicated to providing excellent service. It's our pleasure to help make your move as smooth and exciting as possible. Best Wishes, Lucy, Customer Feedback and Support Team
Fantastic experience: My husband and I recently viewed a property. Kenzy was nothing but professional. Very informative and super efficient. Great work.
Fantastic experience: The staff at fox and son's were really helpfull i really appreciate their patience and dedication keep up the good work!
Fantastic experience: Excellent service,Especially Victoria was very perfect,,didn’t have any queries.Managed to get property of my dream.#Happy Client
Fantastic experience: I can’t express just how wonderful and helpful we have found Jordan! We came into store to register and a lovely estate agent (Ellie?) recommended we use your mortgage services and we are so happy we did! After being messed about by a mortgage advisor at a different company, we didn’t know what to expect- but we have been so happy with our service. We were kept in the loop all the time and Jordan was so friendly, enthusiastic and helpful. Being a first time buyer is hard, but we really appreciated all the advice and managed to get our first lovely home. We even received a hand written card when our sale completed.100% will recommend!
Fantastic experience: I would like to say a big thank you to Abbey you are always so professional and I am very happy to leave my property in your capable hands. You are always willing to help with any queries I might have thank you Sue Groves
Fantastic experience: Jordan helped me a lot to understand the process and to buy my first house.I was very lucky that my friend recommended me to see her.Highly recommended
Fantastic experience: I had an excellent experience with Fox and Sons, and I especially want to commend Abbey, the manager, for her outstanding professionalism and support. She was responsive, knowledgeable, and made the entire process smooth and stress-free. Abbey went above and beyond to keep me informed and ensure everything was handled efficiently. I would highly recommend her and the team at to anyone seeking a reliable and client-focused letting agent.
Fantastic experience: Abbey has neen a star. I had been having real problems but as soon as she arrived at the branch, those problems were sorted out within a week. Now I'm dealing with Abbey and Victoria I am very confident in their ability to look after things for me at a local level.
Fantastic experience: I had a great experience with Fox and Sons during my stay with one of them, who is Victoria Lovery. She is a wonderful lady with a lovely smile and very friendly nature always. She's helped me many times with my problems and supported me as a family. I loved her nature. Thank you Victoria
Fantastic experience: I’ve worked with Abbey for a while now as a landlord and I honestly can’t fault her. She’s professional, friendly and always quick to sort things out, which makes my life so much easier. Communication is spot on and she goes out of her way to help, nothing ever feels like too much trouble. It’s rare to come across someone who genuinely cares about doing a good job in this industry, but Abbey definitely does. Highly recommend.
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience working with Abbey as your landlord. It's our goal to provide top-notch service, and we're always happy to go the extra mile for our clients. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
Negative experience: Possibly one of the worst agents in Portsmouth. In the 3 months they marketed my property they didn't book 1 viewing. They never called me with updates or communicate anything with me. I continually had to chase them for responses and they showed no interest in selling my property. Lazy agents is an understatement. I eventually raised a complaint with Head Office and even they failed to address my concerns. Please avoid selling or buying through Fox and Sons, specifically the inexperienced team in North End.
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at [email protected] Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: I felt that both Abbey and Victoria were really acting in my interest with finding the right tenant for my property. I had every confidence in them. They kept me updated at every stage. I can thoroughly recommend them and Foxes. I would not hesitate in using them again.
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Abbey and Victoria. We pride ourselves on always working in our clients' best interests and keeping them informed every step of the way. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Can't praise them enough. They made the whole process stress free and was smooth sailing from the beginning. A big thank you to Abbey who secured our new home, she was brilliant!
Thank you so much for your kind words! We are thrilled to hear that our team made the home buying process stress-free and smooth for you. Abbey truly is a rockstar and we are lucky to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Victoria was very helpful. Answering questions before we had even thought about asking them. Very polite and informed.
Fantastic experience: I recently viewed a property with the help of Kenzy from Fox & Sons Portsmouth, and I couldn’t be happier with the experience. He was friendly, professional, and very knowledgeable about the property and the area. Kenzy took the time to answer all my questions and made the viewing process smooth and stress-free. His approachable manner and clear communication really stood out. I truly appreciate his help and would highly recommend him to anyone looking for a property in Portsmouth.
Thank you for your kind words! We are so glad that Kenzy provided you with a positive and stress-free viewing experience. Our team at Fox & Sons Portsmouth takes pride in delivering exceptional service, and we are happy to hear that it didn't go unnoticed. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I have been using Fox and sons for over than 10yrs already At North End branch , the service I received from all staff has always been very highly professional , they are so helpful and friendly. Victoria on the lettering always find me excellent tenants and am super happy and completes all legal checks professionally and constantly communicates with me regarding viewings and feedback from tenants . I also highly recommend them to other landlords
Fantastic experience: Renting with Fox and Sons is been an amazing and awesome experience for me. To be Specific, the receptive nature of the staff is top-notch. Their attitude on the phone is so warm and always patient to listen carefully when your share a concern or make a request. I would like to mention a few names I have had conversation with. Victoria Lovrey is an amazing personality always ready to follow you through till you are satisfied as a client. Victoria Payne always ready to help out with your concerns. Molly Oakley would keep you updated and would never leave you speculating. Thank you so much. And to all Fox and Sons staff members a big thank you to all of you.
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
Positive experience: I met Victoria today who took me on a view of the property at Cutbeth Road . She is an excellent wonderful person to be with. The shot period we spent together and how she conducted me round d the property was top notch. I really appreciate all her in put which even make me to love the property much more. Thank you Victoria for your conducted I appreciate you. Okey.
Fantastic experience: Throughout our journey of trying to find a 2 bedroom place Victoria has been more than happy to help. Victoria has been great with communication, great with understanding and her overall customer service is amazing. We couldn’t have wished for a better person to help us through this process. Thank you Victoria
Thank you for your kind words about Victoria's exceptional customer service! We're thrilled to hear that she made your journey of finding a 2 bedroom place a smooth and positive experience. We're lucky to have her on our team and we're always here to assist you in any way we can. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Used Fox and Sons for a second year in a row to let and manage my house. Everyone involved recently in finding new tenants have been very professional, friendly and always made time for me. Namely Abbey and Kenzie, who went out of their way to ensure a speedy process. Also Mark Hinton from deposits was hugely helpful and kind.
Hello Liz,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Abbey, Kenzie, and Mark. It's great to know that our team was able to provide professional and friendly service. We look forward to continuing to assist you in the future.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: The letting team at Fox and Sons have gone above and beyond to help us find a property to rent. We had been looking for a few months with no luck and was beginning to think we had no chance to find somewhere. Thanks to Abbey and Kenzie who let us know when properties were available they managed to find us something and start the process immediately. Abbey has kept us updated on everything that’s been going on. And her positive and caring attitude has made all the stress before hand worth while. She has truly made moving an enjoyable and happy time. Both Abbey and Kenzie are an asset to Fox and Sons. Thank you both of you!!
Fantastic experience: I’ve recently moved house with the assistance of Gemma O’Shea and the rest of the team at Fox and Sons, North End, Portsmouth. Our move took way longer than expected, which was in no way the fault of Gemma and the Fox and Sons team. Throughout the process communication was top notch, I was kept informed with real life, 121 updates and not just tick box email correspondence. Gemma remained upbeat and positive throughout, even when our faith in the process was dwindling. I couldn’t thank Gemma and the rest of the Fox and Sons team enough for the help they gave us
Fantastic experience: Wonderful experience selling my property with the help of Fox and Son's in Portsmouth. It took me five months in total from beginning the process to completing the sale of my one bedroom flat. The initial assessment and advertising of my flat was first class; the photography and wording of the advertisement was of a high quality, and ensured that my property had a wide reach. The Branch Manager, Adam was very professional, reassuring and knowledgeable. I was able to sell my flat with Fox and Son's within three weeks of it being listed, which was absolutely fantastic. Gemma at Fox and Son's in particular was absolutely outstanding; she is professional, compassionate, personable and her communication is exemplary. ❤️Gemma would often provide a huge amount of her time to speak to me over the phone when the circumstances became a little stressful, and any concerns were acted upon swiftly. A massive thank you to Gemma, the Residential Sales Manager. Unfortunately, the one negative point that I would have to make would be that the solicitor firm that Fox and Son's endorse and recommend to their buyer was - at times - extremely poor. The solicitor that my buyer was encouraged to use, Premier Property Management was disorganised, unable to be contacted, and slow to act, and their communication with my own solicitor was disrespectful and lacking, unfortunately. This became apparent only within the final month of attempting to complete, and made the last six weeks frustrating and unnecessarily prolonged. I would like to make it clear that this is a completely separate concern to the excellent service that Fox and Son's provide as an Estate Agent, and have subsequently been reassured by the Branch Manager, Adam that as a company, Fox and Son's is disappointed with their solicitor's performance, and shall review their relationship with that solicitor moving forward. If buying through Fox and Son's, I would suggest using your own solicitor to ensure a more straight-forward process. Fox and Son's in Portsmouth is an Estate Agent I would definitely recommend, and would not hesitate to use their service again. Thank you so much for your support and excellent communication, Gemma and Adam.
Thank you so much for your glowing review! We are thrilled that your experience with Fox and Son's in Portsmouth was top-notch, and we're especially proud of our Branch Manager, Adam, and Residential Sales Manager, Gemma. We're so grateful for your support and recommend you keep us in mind for any future endeavors!
Kind regards, Lucy Mawer, Customer Feedback and Support Team
Fantastic experience: Gemma O'Shea has been a pillar of professionalism, perseverance and optimism. I cannot thank her enough for ensuring our 3 sales got through.
Fantastic experience: Kenzy He was extremely patient, kind, and understanding. He took his time to explain everything clearly and made me feel very comfortable. Truly one of the best experiences I’ve had — he was so good to me.”
Fantastic experience: For the past few months I've been looked after by Jordan at Fox & Sons, North End, Portsmouth Branch. I'd just like to say how fantastic she was and can't fault her in any way. Whenever I wasn't sure, she'd make sure she got back to me to clarify or rectify any issues. She also got me a better deal before the house exchange was completed, which I thought was brilliant. Jordan was very easy to get on with and In my eyes her help and service went above and beyond what someone would expect! I'd highly recommend Jordan to anyone to do a fantastic job & look after them with getting the best possible mortgage deal. Many thanks Jordan, can't thank you enough!
Hello Mark,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your fantastic experience with Jordan at our North End, Portsmouth branch. It's great to know she went above and beyond to assist you and secure a better deal. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: Ellie from Fox and Sons has been brilliant from start to finish. She supported us through the process and was happy to assist with any queries. In addition she dedicated time outside of her working hours to allow us to have a second viewing of our property so we could take some measurements and is continuing to help us with questions now that we have completed and moved in. Ellie is an asset to the Fox and Sons team and we were so lucky to have had her support through buying our first property.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: Excellent service. Jordan Nicholas did my mortgage and remortgage and I wouldn’t go anywhere else. She is so helpful, explains everything really well, replies to emails quickly and always gets me the best deal. Highly recommend!
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: As the landlord involved in a challenging tenancy matter, I’d like to express my sincere appreciation for the outstanding support provided by Howard Pauley and Mark Hinton of the Deposit Team. After I requested the tenant's departure due to repeated non-payment, Howard and Mark handled the situation with exceptional professionalism and care. Their guidance was instrumental in navigating the delicate process of recovering the retained deposit and ensuring accountability for the tenant’s outstanding financial obligations. Throughout, they upheld the highest ethical standards—approaching each step with fairness, clarity, and a measured tone that helped bring resolution to a difficult episode. Their calm demeanour and structured approach not only protected my position but ensured the process was handled with respect for all involved. It’s reassuring to know that professionals like Howard and Mark are not only effective but principled. I’m genuinely grateful for their support in steering the matter to a just and professional conclusion.
Hello Eleftherios,
Thank you for your wonderful 5* review. We're thrilled to hear about your positive experience with Howard Pauley and Mark Hinton from our Deposit Team. It's great to know that their professionalism and ethical approach made a significant impact during a challenging situation. Your kind words are much appreciated, and we are grateful for your trust in our team.
Best regards,
Lucy, Customer Relations Team
Positive experience: Had a good experience today with Kenzy who was incredibly helpful when showing me around a rental property on behalf of my sister, who couldn't attend because she's relocating. He was very accommodating, and happy for me to do a video call so my sister could see the property too. He was patient and answered all her questions. I really appreciated his friendliness and professionalism. Thank you
Thank you for taking the time to share your positive experience with Kenzy! We are so thrilled to hear that he provided excellent service and went above and beyond to accommodate you and your sister. Our team takes pride in being friendly and professional, so it's wonderful to know that it was appreciated. Kind regards, Lucy Mawer, Customer Feedback and Support Team
Fantastic experience: Mckenzie done a brilliant job with helping me find a property very professional and helped me all the way through. And keeping me informed with everything. Very happy
Fantastic experience: I recently used Fox & Sons Estate Agents in Portsmouth, and I’m very pleased with the service I received. The team was professional, responsive, and helpful throughout the entire process. Abbey in particular was excellent—clear communication, friendly approach, and always kept me updated. Everything from viewing to signing went smoothly, and I felt well-supported at every step. Highly recommend if you’re looking for a reliable and efficient agency!
Hello Fokhrul,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you had such a positive experience with our team in Portsmouth, especially with Abbey. Your recommendation means a lot to us, and we're glad we could support you smoothly through the process.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: I've used Fox & Sons for two property purchases now, and each experience has been outstanding. Most recently, I had the pleasure of working with Jordan Nicholas, who was absolutely incredible. She was flexible, proactive, and consistently went above and beyond to find the best deal for me. Nothing was ever too much trouble—her professionalism and dedication made the entire process smooth and stress-free. I have a lifetime account with Foxes & Sons and wouldn’t hesitate to recommend Fox & Sons to anyone looking for a reliable and supportive team.
Hello James,
Thank you so much for your wonderful 5* review! We're thrilled to hear that your experiences with Fox & Sons have been outstanding and that Jordan Nicholas provided such exceptional service. Your recommendation means a lot to us, and we're delighted to have you as a lifetime client.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: Fox and Sons Portsmouth has really made our move to Portsmouth a pleasant one. They are very responsive and supportive. They listen and stfive to deliver well. I would like to specially commend Abbeyfor her, she is a star. I'm satisfied and I highly recommend Fox and Sons
Fantastic experience: We have had very good service from the staff at Fox and sons, who manage our properties, particularly Abbey who is great at keeping in contact and communicating regarding any issues. I recommend them.
Hello Caroline,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you've had a great experience with our team, especially with Abbey's excellent communication. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: Ellie at Fox and Sons Portsmouth is an incredible Estate Agent! She supported us from start to finish and provided us with the best buyer experience. Not only did she go the extra mile with the sellers for us to obtain extra information, she also helped nudge our sale process a little where she could which was brilliant! Highly recommended!
Hello Beth,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellie provided you with such an exceptional experience and went the extra mile to support you throughout the process. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: Had a great experience with this team and Mrs Victoria in particular. She made my search for a new home stress-free and easy. Very friendly, great communicator, super informative, with a constant smile on her face. Thank you
Fantastic experience: I had looked into letting and Abbey from Fox & Sons came round to discuss further and provided a rental valuation, ultimately I decided it wasn't for me, but the level of knowledge and insight that Abbey provided was extremely helpful and the level of customer service was exceptional, so I would recommend her. to anyone considering letting out their home.
Fantastic experience: I had a wonderful experience with Fox & Sons while searching for an apartment. Victoria, my contact, was incredibly helpful in securing a comfortable and well-suited place for me. I'm very happy and truly grateful for the support I received.
Fantastic experience: Looking for property or a place to live peacefully and quiet was hard especially when you’re new to the area. But Fox and sons made this process so much easier for me, answering all my questions and showing me exactly what I requested with multiple location and places to choose from. Great experience and communication, cannot thank victoria and recommend her enough.
Fantastic experience: Was having a stressful time finding a rental property with other agents, saw a property with Fox & Son's online. Went into the Northend branch to enquire about it and saw Victoria. Unfortunately the property had just been let but she showed me a similar property available. Was really friendly and not pushy like other agents for a decision, all the paperwork and checks were very easy and stress free, and she restored my faith in estate agents.
Fantastic experience: I had a very great experience with Fox and Sons. Especially Victoria, she tried everything for settling me with a lovely place. I really appreciate that.
Fantastic experience: I strongly recommend Jordan Nicholas! She is an excellent broker. She helped me to secure my mortgage and to get the keys in no time. She also helped me a lot throughout the process and guided me at every step. Thank you :)
Fantastic experience: Our mortgage broker Jordan was excellent, as she walked us through the whole remortgaging process step by step, and got us a last minute reduction in the interest rate. I can fully recommend.
Fantastic experience: From first contact Kenzy was so helpful and great at navigating me through my first time looking into purchasing a property. Went the extra distance to make sure I felt comfortable and nerve free with the whole experience.
Fantastic experience: Kenzy, was very helpful throughout the whole process. He was polite and showed me around multiple properties that had everything I was looking for which made my life a lot easier when looking for the perfect home.
Thank you so much for your kind words! We are thrilled to hear that Kenzy provided such helpful and courteous service. We are dedicated to making the home-buying process as seamless as possible for our valued customers. We hope you love your new home! Kind regards, Lucy, Customer Relations.
Fantastic experience: As students needing to relocate quickly to new accommodation, we found ourselves in a stressful situation. At the last minute, we contacted Ms. Victoria at Fox & Sons. She was extremely helpful, guiding us clearly through the entire process and handling everything very efficiently. Thanks to her support, the move was smooth and stress-free. We are very grateful for her professionalism and quick response. Highly recommend Fox & Sons, especially for students looking for reliable assistance!
Negative experience: Our experience of selling our property with the Portsmouth branch of Fox & Son was very poor. The initial conversations seemed promising. The guy that came round to value the property asked good questions, was friendly, and made Fox sound like good value for money. However following the valuation, things went downhill. Firstly we didn't receive several of the marketing elements we'd been promised, such as measurements on the floor plan, an interactive 3D plan, and a video tour as part of the marketing. Some of the photos from their photographer turned out really poorly, discoloured, and made the property appear smaller than it is - these went live unquestioned by Fox. Secondly, there was very little communication (just 6 phone calls in 16 weeks, the majority of which we instigated) and we were offered very limited advice on how to get viewers or progress the sale. The only thing we were advised was to lower the price, which we did three times, at which point it was far below any valuations. Thirdly when asking for amendments to the advertising to help move things along, they didn't take on board all of our points and we ended up rewriting it completely ourselves, as well as taking our own pictures. In the end we got no viewings in the 14 week marketing period, although the end of contract summary afterwards claimed two viewings happened. We also discovered that their preferred /recommended conveyancing team used is notoriously bad and warned against by other estate agents. They were impossible to communicate with and we quickly moved away from them. For these reasons we'd find it hard to recommend Fox & Son.
Fantastic experience: Just purchased my property through fox and sons by the lovely Gemma. From the very start showing me the property Gemma was very enthusiastic, informative, proactive and clearly very good at her job. I built a great and trusting relationship with Gemma. She always kept to her word, kept me up to date, was professional and went above and beyond for me which no doubt she does for others too. There was a few moments I wasn't sure if the sale would go through due to some legalities but Gemma got straight on to it, and well, I'm sat here from the comfort of my new home writing this review. I will recommend Gemma and Fox and Sons to all my family and friends, and when I need assistance again I know exactly where to go. Thanks so much Gemma you star!
Thank you for your wonderful review! It's our goal to provide exceptional service and we're thrilled to know that Gemma exceeded your expectations. Congratulations on your new home and thank you for choosing Fox and Sons. We truly appreciate your recommendation. Kind regards, Lucy, Customer Relations.
Fantastic experience: From my first contact with Gemma, I felt confident and assured of her commitment to sell my property. She was so easy to speak to. At every stage of a very difficult sale to complete ( freehold issues) she kept me informed and took the time to update me on any issues. Gemma, Ellie and team, I cannot thank you all enough for being so supportive and professional throughout.
Fantastic experience: Holly was so kind and supportive. She helped answer all our questions and assisted us in finding our next house. She was lovely and helpful!! We couldn't recommend her or fox and sons more
Fantastic experience: We just completed last week on our first property with Ellie. Ellie was always contactable and she answered all our questions as quickly as she could! Would definitely consider using these guys in the future
Fantastic experience: Gemma O'Shea at Fox & Sons was just terrific in helping to get what was a lengthy selling process completed. She was proactive in dealing with all parties while continually keeping me updated on progress. I can't recommend Gemma enough because of this.
Fantastic experience: I would like to share my thanks to Ellie Peters who was the key contact for me whilst selling my house. Ellie kept me informed every step of the way, always available to answer questions when I needed to speak to her. Ellie's personal touch really helped. Thank you for your hard work and dedication—I couldn't have asked for a better experience!
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