James Du Pavey Independent Estate Agents Eccleshall, Staffordshire

Positive experience: We had excellent customer service , very pleasant and helpful staff especially Angela and Chelsea who we dealt with mainly . We were assisted at every stage of sale and purchase.

Fantastic experience: Great estate agents. Chelsea was so supportive throughout a very stressful purchase and we would 100% use James Du Pavey for our sale again.

Fantastic experience: Very helpful. Kept me up to date as far as possible.

Fantastic experience: From the moment Cassie came to value the house & Lee came to take the photos the service was excellent. Grant was appointed as our contact & regularly updated us on the progress. They were very professional & friendly in all aspects. We would not hesitate to recommend them for a house move. Pam & John Austin

Positive experience: Did a viewing with Lisa, she was friendly & knowledgeable and efficient. When speaking with any of the agents they’ve been helpful & friendly

Fantastic experience: Alex has been instrumental in the process of selling our home. The brochure that she has produced for us is exceptional. Nothing is too much trouble and she has an amazing eye for detail.The matterport in particular we feel is excellent. Alex turned this around for us within a matter of hours.She is very professional, respectful and is a credit to Du paveys.

Fantastic experience: Amazing customer service, excellent updates and incredible photos. I highly recommend James Du Pavey for their professional advice and support including the mortgage advisors guidance. Thank you

Fantastic experience: We just wanted to send a big thank you to all of the team at JDP for your hard work and professionalism in getting the sales particulars done so quickly and online today. A big thank you to Cassie for her commitment, motivation and professionalism and her innovative ideas regarding marketing our property Another special thank you to Alex who took some fantastic pictures and like Cassie, very friendly and very professional. She delivered what she promised with a call to us on Monday to check the sales particulars and then getting the property online today So, from taking photos and drafting comments on Friday to getting the property online on Tuesday, we think, is fantastic teamwork and we can see that all staff at JDP are highly motivated and proud of their company. Nice also to get a call from Abby who will be our main contact during the selling process So, thank you again for a great start!

Fantastic experience: Outstanding! I cannot praise JDP staff enough, and especially Ben, for their diligent service in the recent sale of our property. Professional, attention to detail in all aspects and the follow up on all questions raised has been first class. Thank you for helping to make the process smooth.

Fantastic experience: It was an absolute delight to use the services of James Du Pavey today. We were met by Alex at the property who made an excellent impression. She was professional, enthusiastic and knowledgeable throughout. The Matterport arrived the same day and we look forward to seeing the incredible photos shortly.

Fantastic experience: Great service from JDP. Our house took 18mnths to sell and there was much support to review marketing etc. Staff were all great to deal with. Cassie, Benjamin and Chelsea especially.

Fantastic experience: Fantastic estate agents

Fantastic experience: Five stars! Should be ten! Brilliant service, Chelsea was a saint. Nothing was to much trouble. Very proactive, Always keeping us up to date even going out ot her way to pester solicitors. "Well done Chelsea". That service was worth every penny.

Fantastic experience: Excellent service from Lisa, went to see 1 property and we mentioned another during the viewing. Lisa made the call and confirmed we could view the second property straight away. Saving us time as we are not local to the area. Very approachable and professional, if only all estate agents staff were the same. A credit to your company. Thank you again Craig and Katie

Fantastic experience: Thankyou for two great viewings today on two great properties. Lisa was very helpful answering any questions we had. We didnt feel rushed looking around, great service ! Thankyou

Fantastic experience: Lisa was brilliant today in showing us around the property. Answered all of our queries and was very friendly.. thank you

Fantastic experience: Great service from everyone I dealt with at Eccleshall office, particularly Chelsea and Jonathan. Helped deal with all the stages of the sale and provide reassurance and support. Many thanks

Fantastic experience: Very professional but pleasant too. kept us updated at all times. Would definitely recommend.

Fantastic experience: I had a great experience purchasing my home through James Du Pavey. The team was professional, responsive, and helpful throughout the entire process. They kept me well informed at each stage and made what can often be a stressful experience feel smooth and straightforward. I would definitely recommend them to anyone looking to buy a property

Fantastic experience: We recently sold our property and bought our new home through James Du Pavey Eccleshall. From getting our property valued and on the market, straight through to completion the staff have been amazing! Shout out to Grant and Lee for keeping us updated and for their patience with us! Highly recommend!!

Fantastic experience: Angela went above and beyond the norm al to help us buy our property in Eccles hall. She spent a great deal of time chasing solicitors etc on our behalf so thank you again for all your help. Paul and Ann.

Fantastic experience: I’ve just completed a property purchase with the Eccleshall team and couldn't be happier. Every member of the staff was professional, polite, and genuinely helpful—nothing was ever too much trouble. ​They were incredibly proactive, going the extra mile to ensure the sale reached completion as smoothly as possible. I was kept fully informed throughout the entire process and all my queries were followed up immediately. A seamless experience from start to finish! Thank you Chloe, Chelsea and Cassie!

Fantastic experience: If you are looking for a professional team that actually delivers, look no further than the Eccleshall branch. Cassie’s initial valuation was spot on, and Chelsea was excellent at managing the final stages of the deal. They made what can be a stressful process feel seamless and professional. A huge thank you to the whole team for their support!

Fantastic experience: Excellent service, sales negotiation and regular updates with particular thanks to Chloe for completing a successful sale.

Fantastic experience: 5* service from Chloe, she was extremely helpful and proactive with keeping a very difficult chain together & amazingly against all odds held it together until completion. Would highly recommend her and the team. I really can’t thank her enough for all the effort and dedication she put into this transaction Thank you Chloe!

Fantastic experience: Lisa and Cassie have both been extremely helpful and professional. From the initial viewing through to us securing the house of our dreams, we can’t thank them enough. Highly recommend.

Fantastic experience: We honestly couldn’t have asked for a better estate agent than Chloe. From start to finish she was outstanding. Buying a house can be such a stressful process, especially in a chain, but Chloe gave us constant reassurance and kept everything moving. She was always approachable, quick to respond and incredibly proactive. Nothing ever felt like too much trouble and she genuinely went the extra mile for us on multiple occasions. What really stood out was how supportive and calm she was during the more uncertain moments. She kept us informed, chased when needed, and made sure we always knew where we stood. It made such a difference to feel like someone was truly in our corner. We’re so grateful for everything she did to help us secure our new home. We would absolutely recommend her to anyone buying or selling — she is a real asset.

Fantastic experience: I would really like to say a BIG thank you to all the staff at James Du Pavey but especially Chelsea for her help in making the move to our new home and getting us over the line. I would not hesitate in recommending James Du Pavey for your house move.

Fantastic experience: After what must be one of the longest house sales on record (seven months!), we have finally moved into our new home — and we absolutely love it. This wouldn’t have happened without the sheer tenacity, professionalism, and diligence of Chelsea and her team. Chelsea understands her role implicitly: exceptional stakeholder management, calm diplomacy, unwavering determination, and a genuine commitment to keeping her customers informed and supported every step of the way. Thank you, Chelsea — and thank you to the whole team — we did it!

Fantastic experience: A big thank you to Angela and team at James Du Pavey in making the sale of our property go through smoothly as possible Angela and all her staff were friendly and professional they listen to your requirements and try to fulfill them keeping you informed every step of the way I would recommend then and use them again if needed

Fantastic experience: Totally seamless customer care from beginning to the very swift end. Thanks so much for the excellent service to all at JDP

Fantastic experience: Great estate agents , easy to deal with. Would recommend

Fantastic experience: Angela has been fantastic really helped us with the buying process , moving can be stressful but nothing was too much trouble excellent team thank you all so much

Fantastic experience: Superb attention throughout the whole purchase process. Chelsea was attentive, well informed and always willing to investigate any issues which occurred. She certainly made the purchase less stressful in a calm but professional way. I would have struggled without her help! The rest of the office staff are similarly professional yet personable.

Fantastic experience: Lisa was absolutely brilliant, very knowledgeable of property and conditions along with charges. Had great knowledge of surrounding areas and property market. Made the whole experience of making an offer easy and straightforward Barry Duggan

Fantastic experience: I’ve had the best end-to-end experience with James Du Pavey, and I cannot recommend them highly enough! Anna supported me through both the purchase and sale of the property, and the level of service was exceptional throughout. Buying and selling a home can be stressful, but the team made the entire process smooth and manageable. They are consistent, proactive and incredible helpful - everything you want during such an important time. What really stood out was how they went above and beyond, chasing process throughout the chain and keeping me fully informed at every stage. Their communication was clear and timely, and I always felt like my best interests were their priority. The professionalism and dedication shown by Anna and the wider team were second to none. They didn’t just meet expectations - they exceeded them. If you’re looking for an estate agents who genuinely cares, delivers outstanding service and makes the process stress-free as possible, James Du Pavey is the one. I wouldn’t hesitate to use them again and will recommend them to everyone I know! Thank you team!

Fantastic experience: I recently bought my home through James Du Pavey, and I cannot thank the team enough. From the very beginning, Cassie was absolutely fantastic — she helped me find my dream home and made sure my first buying experience was as smooth and stress-free as possible. Not long into the process, Benjamin became involved, and his support was invaluable. He kept in regular contact and ensured I was updated at every stage, making everything feel clear and manageable. Benjamin was brilliant at liaising between the solicitors and myself, resolving questions from me quickly and keeping the momentum going. Both Cassie and Benjamin went above and beyond, and I’m incredibly grateful for their professionalism, patience, and genuine care throughout the journey. Thank you all.

Fantastic experience: Chelsea at James Du Pavey has been a superstar. She has more than gone the extra mile - she believed in our house and it’s valuation; she proactively got the others in our chain aligned, and gave us faith to book our removal when the legal process was yet to support that. We are sooooo grateful. Thankyou Chelsea. Michael and Miriam Walker

Fantastic experience: Excellent service all round, especially Ben and Lee! Thanks for all your help.

Fantastic experience: Thank you for your service although it wasn’t as smooth as had hoped it was not your fault it was the solicitors who were dragging there feet and left me disappointed with house sales in general had no feed back whatsoever and was having to keep phone ing to get any scrap of information anyway thank you for your box of goodies and key ring nice surprise regards Phil Compton

Fantastic experience: Absolutely effortless

Fantastic experience: Our estate agent chloe has been a huge help answering any question we had, she's been very professional and kind towards me and my partner going through the process

Fantastic experience: We had Chloe join mine and my partners experience of renting a flat recently. Chloe is a lovely person and I would recommend her to everyone!

Fantastic experience: From start to finish, the team at the Eccleshall branch have been excellent - Cassie initially with the valuation, Anna and then ultimately managed by Ben. The whole process has been seamless and pain free. Thank you again for your help in the sale of my property, I can't recommend you highly enough...

Fantastic experience: We’ve just sold our property with James Du Pavey and I can’t rate them high enough. Their service was excellent from our very first meeting to completion. Benjamin went above and beyond throughout our sale process as did many of the other members of staff. I would highly recommend using their services.

Fantastic experience: We have recently moved into our new home, which was being sold through James Du Pavey. Our home at the time was being sold through a different Estate Agency. We had numerous issues through that sale and the process lasted a long time. However Chelsea at James Du Pavey was absolutely amazing, so professional and supportive. She kept in regular contact and eventually got involved in our sale. She went above and beyond we cannot thank her enough. If that’s the approach James Du Pavey has then they truly are 5 star . My recommendation would be if your selling use James Du Pavey. If you’re looking to buy go to them first. I’m sure everyone there will be caring and professional but if you can get Chelsea you’re onto a winner. Thank James Du Pavey

Fantastic experience: Fantastic service from Angela and the team at quite a stressful time. Have now moved into my new bungalow and appsolutly love it. The guy's at James Du Pavey certainly go the extra mile from keeping me updated to chasing solicitors because sometimes they do need chasing. ‍♀️Thanks once again

Fantastic experience: Had 2 property viewings through Jame Du Pavey taken by Lisa. Before going to the viewings I was apprehensive about what it would be like. Lisa alleviated those fears and made me and my partner feel relaxed. But, at the same was professional and knowledgeable about the properties. These viewings have encouraged us to want to find a property through James Du Pavey.

Fantastic experience: Great experience from start to finish. Got started quickly, arranged viewings at my convenience. Kept me updated all the way through. I hadn't moved in nearly 30 years and never on my own. Anna kept me updated all through the process and felt like a friend. I can't recommend enough. The whole team are fabulous.

Fantastic experience: My partner and I were given a tour of a lovely property in Madeley by Lisa. She highlighted the many positive features of the property and went above and beyond when she climbed up the steep bank in the rear garden to check the fencing. A combination of a well maintained house and Lisa’s friendly and professional approach led to us making an offer the same day. Thank you

Fantastic experience: We didn't have the smoothest of purchases but Chelsea and the team supported us throughout the process, swooping in to save the day after our buyer dropped out after 5 months. Brilliant communication at all times and we cannot recommend them highly enough.

Fantastic experience: I had a good experience selling through JDP and would recommend them. I found everyone, especially Angela, always professional and I rarely had to call for an update as the proactive communications were great.

Fantastic experience: We had a really good experience both selling our old and buying our new house with JDP. They steered us through the disappointment of a late buyer withdrawal and complicated purchase with patience and understanding. Special mentions for Pippa in the Stone office and Chelsea in the Eccleshall office for all of their help in getting us to where we needed to be. Would highly recommend.

Fantastic experience: This is our first home sale so we are new to it all. Alex came to photograph our home. She was so friendly and got such lovely photos in a short space of time which I feel reflects our home! I could not recommend enough. Cassie has also been so kind and we feel really looked after by her.

Fantastic experience: They are with you every step of the way and if there is any problem they try to help. They are great in every way you expect

Fantastic experience: My husband and I met with Lisa today. She showed us round a property in Loggerheads. Lisa was pleasant and appropriate throughout the viewing. Lisa was punctual and knowledgeable. There was no hard sell, she was happy to answer our questions.

Fantastic experience: A massive thank you to Chelsea and team at James Du Pavey Eccleshall, they were brilliant from start to finish. Very professional, always understanding and sympathetic to every emotion of moving house. We couldn’t recommend them more highly. Thank you Chelsea, we did it! Cath & Kev Murphy

Fantastic experience: Viewed house and process is very smooth. Chloe was amazing. She is really helpful. Highly recommend

Fantastic experience: The whole Experience has been amazing with James Du Pavey Eccelshall. The whole team are fantastic. So helpful and supportive make the selling and buying less stressful. I would like to thank Saskia who has been so supportive in the last week.

Fantastic experience: Finally completed our move today. Saskia from James Du Pavey has been fantastic from the beginning to the end. She has been cheerful and professional at all times and has kept us up to date with proceedings. Really pleased that we chose James du Pavey to sell our house and Saskia has been outstanding. A very professional company.

Fantastic experience: Really helpful and kept me updated throughout the whole process. Saskia has been great and I would highly recommend.

Fantastic experience: Had an amazing experience with Saskia who kept informed at every stage, any queries were always answered promptly. The whole process was explained thoroughly, it feels like they’re all as excited for this journey as we are.

Positive experience: Exceeded expectations in terms of price acheived, time on market and ease of completion. Saskia kept us well informed of progress from the receipt of the offer we accepted right through to completion. A few very minor areas for improvement were: 1) a little more attention to detail when finalising the initial property details before 'going live' - some very obvious contradictions (eg number of bedrooms) within the draft they sent us for checking; 2) a little better supervision of one of the viewing parties - they turned on a bathroom tap and we found it still running after the viewing. Overall, a really positive experience and I would recommend them to others.

Fantastic experience: Angela at the Eccleshall branch was amazing, great communication and kept us in the loop at all times, the process with the solicitors dragged out a bit due to there being 8 people in our chain, Angela was all over it going over and above to chase everyone for us, trying to keep things moving as much as she could even though she didn't have to at that stage, we can't tell you just how helpful she was when we were just about ready to give up, Angela doubled down on the solicitors, sellers and buyers and really helped to get it over the line, so thanks for everything! You were amazing! Thanks again Lee & Dionne P.s. sorry this wasn't through the barcode on the moving in pack, Dionne threw it away before I could tell her about it

Fantastic experience: We cannot recommend Saskia Hall at James Du Pavey highly enough! From the moment we began our journey, Saskia was a true professional—knowledgeable, responsive, and incredibly supportive throughout both the sale of our old home and the purchase of our new one. She made what can often be a stressful process feel smooth and manageable, guiding us with confidence, transparency, and a calm, reassuring presence at every stage. Her communication was impeccable, always keeping us updated and answering every question with care and clarity. Thanks to Saskia’s dedication and expertise, we were able to sell our home quickly and find our perfect new place without unnecessary delays or complications. She genuinely went above and beyond, and we are so grateful to have had her by our side. If you’re looking for someone who is not only skilled and efficient but also truly cares about her clients, look no further than Saskia. She is an absolute credit to the James Du Pavey team!

Fantastic experience: This is the second time we have sold with James Du Pavey via the Eccleshall branch and they have been absolutely fantastic yet again. Chelsea was brilliant from start to finish, efficient and supportive. She kept us well informed, helped us with arrangements with surveyors when we were unavailable and helped make our journey as smooth as possible. We highly recommend them as estate agents. Thank you so much to the team.

Fantastic experience: Fabulous 5* service from James du Pavey Eccleshall, especially their agent Angela Jones. Real help when you ask, sensible advice when needed, timely responses, helpful and friendly. Will definitely recommend them to all our friends.

Fantastic experience: We’ve just completed the purchase of our new home and couldn’t be happier with the service from this agency — especially Angela, who went above and beyond at every stage. She was professional, kind, and incredibly proactive. Her communication was excellent, and she genuinely made the whole process smoother and less stressful. Anna, Chelsea, Lee and Saskia ( apologies if Ive missed anyone out) were also brilliant — calm, helpful, and always on hand to assist. Together, they made a fantastic team who really cared about getting things right. If you’re looking for an estate agent you can trust, who truly looks after their clients, I highly recommend this team — and Angela in particular. An absolute star! Thank you for everything- Yours Halima (who may have sent one too many emails… but was always met with patience and a smile:) Thank you all again!

Fantastic experience: Quick sale and seamless process start to finish - many thanks to Angela and the team at JDP Eccleshall

Fantastic experience: Great team at Eccelshall, Saskia was extremely helpful all the way through the process keeping us well informed of any progress. We would recommend JDP and definitely use them again.

Fantastic experience: Excellent service from start to finish using JDP. Chelsea was great and kept us informed throughout and was there for advice when needed. Thanks so much!

Fantastic experience: Had a viewing on 30/04 and Lisa showed me, my husband and my uncle around for a second viewing. She was really helpful with any questions that I had, and if she didn’t know she found out. Thank you Lisa had a lovely viewing.

Positive experience: Excellent all round. First class class customer service. Very good area knowledge and extremely flexible when arranging viewings. Staff very helpful and went the extra mile. Only 3 stars since I went with their conveyancing recommendation, Gent Law, who, to be generous, were absolutely abysmal - Gent Law frustrated the entire process, their communication was awful and unprofessional (knowingly 'misleading' at least 3 times). When I requested to speak to Rachael Gent to raise my concerns, she refused to call me and sent me an aggressive email stating she was not getting in to a "he-said, she-said" debate. Several emails and call requests not responded to by the person responsible for the account, some replies took 3 weeks and were in no way substantive, paid for things I never received, etc. Please avoid Gent Law at all costs. It's hard to understand the contrast between the operation of James du Pavy and Gent Law given their affiliation. If there is an opposite to good customer service - Gent Law get the prize.

Fantastic experience: Chelsea has been brilliant in dealing with the lengthy and complex purchase of our new home.She has been diligent, patient.,professional and above all proactive in the successful pursuit of this endeavour. A huge thank you and thorough recommendation go to Chelsea and her team at the Eccleshaw branch.

Fantastic experience: All the staff at James du pavey were very helpful and supportive during our recent move. Angela was absolutely amazing, she was always there and was determined to see it through after a very long process. What a trooper.

Fantastic experience: JDP acted as agents for both the property we sold and the property we have bought. The service given by all the staff, and Saskia in particular, has been excellent.

Fantastic experience: An absolute breath of fresh air to find such genuinely helpful and lovely estate agents. No pressure, no push to try and sell the property even though I was on the fence at one point. A thoroughly positive experience all round

Fantastic experience: I saw two properties with the sales agent Lisa who was fantastic with plenty of information on both locations and also used an app to show me the sun's position in the summer months which was very clever 5 stars for Lisa 5 stars for James Du Pavey

Fantastic experience: Thank you to everyone at James Du Pavey Eccleshall for your proactivity and responsiveness throughout the process to sell my house but also to get everything completed. Everyone I dealt with, offered a first class service, always friendly and wanting to help, tailoring to my personal needs. I can’t thank the team enough especially Chelsea who has just been amazing throughout!

Fantastic experience: Just recently sold with James du Pavey. We completed 12 weeks to the day of putting the property up for sale. Thanks to Cassie. Who's expertise and portfolio of potential buyers, found the right people to buy our home. We couldn't have done it without her. Adding to the seamless experience was Chelsea. With her continual support and updates. She put us at ease through a very stressful period of our life. What a great estate agents and great team.

Fantastic experience: We cannot thank Cassie and Chelsea enough for their outstanding support in selling our family home as we prepared to emigrate to Australia. From the moment our house went live to handing over the keys—exactly 12 weeks to the day—the process was seamless. Their professionalism, communication, and dedication were second to none, keeping us informed at every stage. They are a true credit to James Du Pavey, and we highly recommend their services to anyone looking for a stress-free property sale. Thank you both!

Fantastic experience: From the initial valuation right through to completion of the sale of our former property we cannot be more grateful to all the staff at James Du Pavey in the Eccleshall office. Each one of them played a vital part in keeping us sane throughout what is always deemed to be a stressful process. A big shout out to Angela and Anna for the beautiful photographs that brought out the best in our home and also to Chelsea and her persistence in maintaining a good chain of communication between the many parties involved, particularly at the very end when exchange and completion was hampered by the Christmas closure. Thank you, all of you, for being the calm in our storm. We would wholly recommend James Du Pavey if you’re looking for a thorough service from start to finish.

Fantastic experience: James Du Pavey (Ecceshall) provided us with invaluable support during the sale and purchase of our next home, despite not being our direct Estate Agent. Lily made regular contact with all parties involved, and we firmly believe that she made a difference in terms of the quick turn around. I would highly recommend James Du Pavey! Thank you for your help Lily.

Fantastic experience: Excellent service from Lily throughout the purchase of my new home. She was very thorough with me and explained everything that I was unsure of. I highly recommend James Du Pavey, especially Lily

Fantastic experience: Selling a house is complicated at the best of times however when you live over 3,500 miles away and are selling for a family member becomes more difficult. The team at James du Pavey were excellent from the moment we first met them until the deal was done. Their consistent communication was just right, they chased as needed and advised regularly. Overall, they are extremely supportive and everyone on the team appears to know about your file and can assist regardless of who the key contact is. Nothing was too much trouble. They were the shining light in the strange UK selling process and I truly can’t recommend them enough.

Fantastic experience: Great service from Lilly & Team

Fantastic experience: We bought our first home through James du Pavey and our estate agent, Lily, was an absolutely star! Throughout the whole buying process she supported us with answering every silly question we had and making sure everyone involved in the process felt informed along the way. We couldn’t be more grateful for all the help and warmth she offered; thank you!

Fantastic experience: We would really recommend viewing properties with James Du Pavey, when speaking on the phone with agents they have all been keen to find properties that meet our needs. We would mostly like to thank Anna Arnold, she was fantastic at showing us around numerous properties and was very helpful with thinking outside of the box and recommended other homes that she thought we would like. If Anna does accompany you around a house, be assured at that she will do her very best to not only provide you with up to date information on the property but she will also bring ideas on how the property could fit your needs in the future. She is EXCELLENT.

Fantastic experience: We have recently sold a property in Madeley via James Du Pavey Eccleshall office. I can thoroughly recommend them. They have done a brilliant job from start to finish. We initially met with Lee the manager and then received regular updates from Lily regarding the progression of the sale. We have received excellent and professional customer service throughout - thankyou. Linda Bailey

Fantastic experience: Everyone at James Du Pavey were so helpful during our whole moving process. Lily kept us updated and made sure we had everything we needed. I would highly recommend them to anybody looking to move :)

Fantastic experience: JDP Eccleshall were fantastic from start to finish. I unfortunately lost my mother and needed to sell her home, so without hesitation I contacted these guys. The whole team are friendly, helpful and so professional. Nothing is ever too much trouble and I would like to particularly thank Cassie and Lily. Lily in fact went above and beyond on more than one occasion. To anyone who needs an estate agent, don’t hesitate to use this company

Fantastic experience: Hi Saskia Just wanted to say a big thank you to all at James Du Pavey Eccellshall !!! When I moved to Cotes Heath 12 years ago James du Pavey were the Estate Agent for Purchase back in 2012 I received excellent service so James Du Pavey were my obvious choice again for Sale I was very pleased to see that the service hadn’t changed !! The whole team are very friendly and no question is a stupid question and always quick to resolve any queries questions offer advice and just to listen to the panic and stress on occasions very professional and a few laughs thrown in too Fantastic Team would fully recommend James Du Pavey and they also recommended Gent Law and I was assigned to Jodie Unwin use the two companies for a streamline process Keep up the Fantastic work Team !!!

Fantastic experience: We sold and purchased both properties via JDP. We dealt with Anna throughout the process and her customer service was second to none. Anna could not be faulted in her efforts to help us secure the sale. We have since recommended JDP to friends.

Fantastic experience: We recently had the pleasure of working with Saskia Hall and the team from the Eccleshall branch for our move into a new house, and we couldn't be happier with the experience. Saskia made the connection from the seller to our previous property and we ended-up exchanging homes, perfect! It's 30 years since we last moved house and we expected quite a few challenges along the way but everything went smoothly. Communication throughout the process was excellent and Saskia updated us on a regular basis to ensure complete transparency between us, the seller and the solicitors. Thank you so much!

Fantastic experience: Excellent service from start to finish. Our house was vacant so they literally did everything without any disturbance to ourselves and a very quick turnaround. Cassie arranged everything for us and could not have done more. Highly recommended.

Fantastic experience: Thank you Lilly, as a first time buyer you made my experience of buying a house so easy always kept me informed and updated on what was happening.

Fantastic experience: Lilly kept us updated on our purchase and was very friendly and helpful. Christina also was very helpful and answered queries promptly. Would highly recommend

Fantastic experience: I can't praise James Du Pavy enough after dealing with my mums purchase. Constant communication throughout and Lilly went above & beyond chasing enquires. Nothing was too much trouble, always replied to phone calls or emails. Even when she didn't have too. I wouldn't hesitate to use them again, should the situation arise. Overall excellent service

Fantastic experience: I have just sold my house with James Du Pavey. I found the communication very good.. Saskia and Lilly who I dealt with the most were always friendly and always willing to help with any queries i had and always came back with answers. All in all a smooth process.

Fantastic experience: This estate agent goes the extra mile and then some! Thank you to Lee, Anna, Christina and the team for helping us to sell our home. Massive shout out to Chelsea, she is a true diamond, beyond qualified at what she does and deserves a pay rise! By some miracle it seems, Chelsea made an unprecedented exchange happen with a stressful and challenging chain that could have fell through if it wasn’t for her! James Du Pavey, I strongly advise to keep and treasure her for eternity!