Caley & Kulin Ltd
Information about Caley & Kulin Ltd
Opening hours
- sunday: 9h-21h
- monday: 9h-21h
- tuesday: 9h-21h
- wednesday: 9h-21h
- thursday: 9h-21h
- friday: 9h-21h
- saturday: 9h-21h
Caley & Kulin Ltd is an independent, family-run estate agency providing property sales and lettings services in Cannock, Penkridge, Stafford, Wolverhampton, and surrounding areas. With extensive local market knowledge, our mission is to help our clients achieve the best possible price for their properties while giving buyers the chance to find their dream home at an affordable price.
We stand out for our commitment to customer service, offering a personal and professional approach that truly sets us apart. Our team is available from 9 am to 9 pm, 7 days a week, ready to guide you through every step of your moving journey, from presenting your house for sale to handing over the keys to your new home.
At Caley & Kulin, we are dedicated to providing honest advice and comprehensive support throughout the process, ensuring that every client enjoys exceptional service. Furthermore, we operate on a 'no sale, no fee' basis, meaning you pay nothing if we don’t sell your property. We also offer free professional photography and proactive marketing, ensuring your property is showcased in the best possible light.
Our comment from Agencias Inmobiliarias about Caley & Kulin Ltd:
Caley & Kulin Ltd is a highly regarded estate agency known for its professional and supportive team. Customers consistently praise the agency for its exceptional service throughout the buying and selling process. Many have highlighted Lauren and Alison as standout team members who provide friendly, efficient, and knowledgeable support.
- Exceptional Communication: The team is recognized for maintaining clear and timely communication, keeping clients informed at all stages.
- Friendly and Professional Staff: The staff is described as kind, approachable, and dedicated, making the often stressful experience of moving much smoother.
- Proactive Support: Alison, the Sales Progression Manager, has received numerous accolades for her ability to manage the sale process effectively and her commitment to helping clients navigate any challenges.
- Positive Track Record: Many clients have successfully sold or purchased their homes through Caley & Kulin, often citing rapid sales and seamless transactions.
While some clients have raised concerns about specific situations regarding communication delays or challenges with certain aspects of the process, overall, the feedback is overwhelmingly positive. Many recommend Caley & Kulin to others, reflecting their strong reputation as a trustworthy and family-run estate agency.
Caley & Kulin Ltd: Reviews
Fantastic experience: Lauren Kelly has made selling and moving much less stressful then I would have found it if I didn’t have someone so helpful and friendly on the other end of the phone! She is a pleasure to talk to! Thank you for the last few months!
Fantastic experience: Wonderful service from all staff however would like to send special thanks to Lauren who was so professional, helpful and hardworking absolutely nothing was too much trouble made the stress of our purchase so much easier Lisa and Neil Lavelle
Fantastic experience: I recently used Caley & Kulin to sell my house, and I cannot recommend them enough! Lauren was absolutely amazing throughout the entire process. She went above and beyond to support me, ensuring everything ran smoothly from start to finish. No matter what challenge came up, Lauren handled it with professionalism and care, making me feel completely at ease. She truly made the whole experience stress-free, and I am so grateful for all her hard work. Thank you, Lauren and the team at Caley and Kulin, for everything!
Fantastic experience: Thank you to the team at Caley & Kulin for their assistance during the sale of my property. Especially a key part of their team, Lauren who showed excellent communication skills throughout the sale and helped wherever required.
Negative experience: AVOID – Extremely Disappointing Experience This has been the worst property buying experience I’ve ever encountered. To be fair, the Property Consultant team were genuinely lovely, and our initial dealings with C&K were positive. However, the company is severely let down by their Sales Progression Manager, Alison Paveley. Unless you're selling a property through C&K, she comes across as rude, unhelpful, and appears to operate by her own rules, with little regard for buyers. We were just one week from completion, with removals booked, when our buyer unexpectedly pulled out. We acted quickly, relisted our property, and secured a new buyer—first-time buyers—within two days. Despite this, we discovered that Alison had already contacted another interested party and sold our dream home to them within 24 hours, without any warning, communication, or grace period. I emailed both Alison and the owner of the company, Mark Caley, to express our concerns and disappointment. Sadly, the responses I received were sharp, unsympathetic, and showed no accountability or understanding of the stress and disruption this caused. This experience has left us deeply frustrated and disillusioned. Buying a home should be an exciting and supported journey, but C&K’s handling of our situation was anything but. I would strongly advise others to proceed with caution or look elsewhere.
Thank you for taking the time to leave a review and for your kind comments about our Property Consultant team — they will be pleased to read this.
We’re genuinely sorry to hear how disappointing this situation was for you, particularly given how close you were to completion. We completely understand how stressful and upsetting it can be when a buyer pulls out in a chain.
When your buyer unfortunately withdrew, this meant you were no longer in a proceedable position and there was no guarentee how long it might take you to re-sell.
We would always want to do a good job for both buyers and sellers but, our responsibility (as with all estate agents) is to act in the best interests of our seller.
Our seller was at risk of losing the onward property they were purchasing, and before your original offer was accepted there had been interest from other buyers who were not reliant on selling.
Following the seller’s instructions, we contacted an alternative proceedable buyer, and the seller chose to accept their offer so they could continue with their onward purchase. While we appreciate how disappointing this was for you, this decision was made by the seller and not us, our role was to carry out their request and protect their position.
We’re sorry that this outcome caused such frustration and appreciate you sharing your experience.
We wish you all the very best for the future.
Fantastic experience: A very warm set of people who were willing to help and go the extra mile to get things done, estate agency done differently, I’d highly recommend C&K to anyone.
Fantastic experience: I have sold two properties with Caley and Kulin in the last twelve months. On both occasions sold within the first week of going to market. The staff have always been very helpful and have kept me informed throughout the sale . They come with high recommendation from myself.
Fantastic experience: Excellent company to deal with. Kept us informed throughout and helped expedite the sale. We were very happy with the price gained for our property and also the amount of views of the property leading up to the sale.
Fantastic experience: Absolutely perfect experience with this firm! From the moment Mark Caley visited me to me moving out they were faultless. Refreshingly ‘non estate agent y’, with a personal, approachable and friendly service. The whole team made my less than smooth move so much easier. Constant communication even given some difficult circumstances. Friendly late night ‘ keeping me up to date’ replies to my emails and wise advice from Alison in the progression team and during the day my calls were always returned. I can wholeheartedly highly recommend this firm to you. Thank you team CK!
Fantastic experience: The entire team at C&K provided an excellent service during our house sale. In particular, Alison went above and beyond to ensure everything ran smoothly — her help was invaluable.
Fantastic experience: C & K, especially Alison were fantastic during the sale of our house. We had a number of issues which were dealt with quickly. Communication was first class. Highly recommend.
Fantastic experience: Caley and Kulin (especially Lauren and Alison) were brilliant through our whole process. It was a tough one! But they stuck with it and kept us up-to-date with every turn of the process. I would highly recommend Caley and Kulin if you’re looking for an estate agents to sell your house with.
Fantastic experience: I recently sold with C&K and the experience was as good a moving house could be. They people at C&K where very easy to talk to and have a honest conversation with to make sure I knew what the next steps were and how to do them. Communication was great throughout and I would recommend them to others.
Fantastic experience: Really friendly local business. Very professional and proactive, keeping us up to date at all times. No complaints at all. Would definitely recommend.
Fantastic experience: There are not enough words to give praise to Alison at Kaley & Culin. What should have been a straightforward sale turned into a nightmare and Alison was so supportive and chased persistently. Couldn’t have done this without her.
Fantastic experience: We bought our first home through Caley & Kulin, after pulling out of our first purchase (with another estate agency) which filled us with doubt and uncertainty. Knowing this, Alison constantly updated us from start to finish to keep us in the loop and no questions were left unanswered. This kept us reassured throughout our purchase. We will continue to use their services in the future. Thank you C&K!
Fantastic experience: This is our second house sale with Caley and Kulin and I can not recommend them enough! Their communication was excellent, they were there to answer any questions we had, helped us massively with absolutely everything! From start to finish we were kept in the loop with everything. Alison was amazing, reassured us with any queries we had and always so quick to get back to us, she went above and beyond and helped in every way possible, nothing seemed like too much trouble, she’s a star! Thank you for all the help and the most amazing, quality service.
Thank you so much for the lovely review
Fantastic experience: As my mom had passed away I was selling her house, which I’m sure anyone who has done the same knows is a difficult and emotional process . Caley & Kulin were recommended by friends who had used them a number of times and had only good things to say, I wasn’t disappointed From the outset , they were super supportive and efficient , handling all the interested buyers and keeping us updated every step of the way , soon finding the right buyer and completing the sale within 4 months. I can’t recommend them enough. A big thank you to Caley & Kulin .
Fantastic experience: I can't praise Caley and Kulin enough really. The photographs they took of my property were brilliant and I was kept in the loop with information at all times. Most professional.
Fantastic experience: We had such a great experience with Caley & Kulin. They really made the whole move smooth and stress-free. The team were always available to answer our calls and emails, and kept us updated whenever we needed reassurance. Nothing was ever too much trouble, and they were consistently friendly, approachable, and easy to talk to. Their support made all the difference, and we couldn’t recommend them highly enough! Laura and Jack☺️
Fantastic experience: I have used the services of Caley and Kulin on two occasions when selling my Mum's house and more recently our own property. Everyone was extremely helpful and professional, from Dan's intial advice about the sale, to Alison, the amazing sales progressor who went above and beyond to help us on more than one occasion (can't thank you enough Alison!) and everyone in the office who you were always able to contact, never kept you waiting and dealt with all our queries in a timely manner. Highly recommend.
Fantastic experience: Moving home can be a stressful time but the Caley & Kulin team were always there to support us. Professional efficient & friendly, this family run business surpassed all expectations . Excellent quality service. Would recommend.
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ As first-time buyers, we couldn’t have asked for a better experience with Caley & Kulin Estate Agents. From start to finish, the whole process was smooth, professional, and reassuring. A special mention has to go to Alison, who went above and beyond to keep everything moving forward and always kept us updated. Her knowledge, patience, and friendly approach made what could have been a stressful time so much easier. We always felt supported and in safe hands. We’re so grateful to Alison and the team for helping us secure our first home — we’d highly recommend Caley & Kulin to anyone looking to buy or sell!
Fantastic experience: We are grateful to Caley Kulin for their continued support and personal service on our recent house move. Alison in particular went above and beyond to help us and we appreciated her communication and commitment. We would certainly recommend their services to family and friends.
Fantastic experience: Very efficient & professional team. Alison was lovely & was very supportive with any queries throughout the buying process. Highly recommend.
Fantastic experience: Me and my family have recently sold our house through Caley and Kulin and purchased our forever from them. This is the first house we have sold and the first chain we have been in. I can not give the staff at Caley and Kulin enough praise, they helped us through the whole process and were so helpful and supportive which was so important to us trying to navigate all this with two toddlers and a new born baby. Lauren, Sara and Alison were absolutely amazing and made the whole process as smooth as possible. We can not thank Alison enough as she responded to all our emails and queries and did so much chasing to make sure everything went according to plan so that we moved into our forever family home. The service we received felt personable and professional from the very start and was the best priced from all the quotes we had. If we were ever to move again we would 100% use Caley and Kulin.
Fantastic experience: From start to finish all the staff were very professional and helpful, and kept us informed along the way. I would definitely recommend this company to anyone would are looking for an Estate Agent. 5* Rating
Fantastic experience: Very professional yet with a personal touch, very helpful and hard working, always at the end of the phone or an email for advice, can not fault the service we received and the advice. Nothing was to much trouble, would completely recommend and absolutely would use c&k in the future, Alison looked after our sale from start to finish and was always there to answer any questions, help with queries, and chase solicitors, many thanks Alison and the rest of the team at c&k Lee&suzanne
Fantastic experience: Had a great experience with Caley&Kulin. From start to finish i couldnt fault them. Mentioning Alison Paveley in particular who was always available every time i emailed with speedy replies and went out of her way to put me at ease through the whole process as i know it was a slightly stressful completion. I would highly recommend Caley&Kulin to everyone and especially Alison she was great again.
Fantastic experience: Couldn’t recommend enough! Alison and her team were absolutely fantastic from start to finish, nothing was too much trouble and no question left unanswered. Alison and her team kept us calm and reassured throughout the whole process and kept us in the loop with every update. Thank you to you all for your support and mostly your patience!!
Fantastic experience: Sara Bond was so friendly, helpful and professional. She made booking a viewing and easy experience and helped suggesting other properties that might be of interest to me. Highly recommend.
Fantastic experience: Called about a bungalow for my mom. Spoke to Sara Bond who was more than helpful, very pleasant on the phone & gave me all the information available at the time. Hoping to get the viewing for my mom very soon.
Fantastic experience: Amazing service from start to finish. We used Caley & Kulin to buy our home and right from the start they were nothing but helpful, pleasant and friendly. Alison was our point of contact to get updates and said if we needed her to just call or email. She not only lived up to her promise she went above and beyond. She always responded and took the time to help us and offer us advice through some very stressful parts of the process. Alison you are an asset to Caley & Kulin and truly amazing at what you do! Thank you so much for all your support and knowledge, we are now settled in our forever home and can’t recommend you enough.
Fantastic experience: We recently bought a house in Penkridge through Caley & Kulin and we’re super impressed with them in helping us get the sale through quickly and efficiently. Alison was a star in chasing up the solicitors and keeping us informed. They were excellent and I’d highly recommend.
Negative experience: Buyers Beware!! Conditional Selling Practices! I had an offer accepted and then was forced into speaking with their mortgage advisors BetterHomes. This was apparently to do an affordability check with no obligation to use them for my mortgage. I had already told C&K that I had a broker and an agreement in principle in place. I was told this was not acceptable and forced to use BetterHomes. When speaking to their mortgage/broker team, I was asked to provide proof of all income, which took 2 to 3 days to collate. In this period I sent my existing agreement in principle to C&K, which I believe is a legal document. Soon after doing this I was called to say they had now had a higher offer. Interestingly I was not given the opportunity to counter, which tells me they didn't specifically want to sell me the property. Subsequently I have read into the T&Cs and it looks as though C&K get a good commission from BetterHomes for selling a mortgage. I wont be using this agency again!
Thank you for your feedback.
I was aware of your offer, and I have investigated further and with respect, your statements are wrong.
You were not forced into speaking with a mortgage advisor about arranging your mortgage but, under the Estate Agency Act we must carry out our due diligence to satisfy ourselves that a buyer has proven their finances/ability to purchase a property before we issue a memorandum of sale.
We have a close working relationship with a company called New Homes (not BetterHomes as you mentioned) and we ask New Homes to conduct the offer qualification call.
New Homes are a local mortgage advice company and, to be honest, they are more qualified at financially qualifying a mortgage buyer than we are. They have better access/knowledge to lenders criteria’s etc…
Our sellers instruct us to advise them that before accepting an offer, we are confident a buyer can afford the property.
If you were selling your property, I’d imagine you would want your estate agent to be as confident as they can be that your buyer would be able to afford the property before you incur any costs or start packing up your home.
You could have refused to speak to New Homes and under GDPR we would only be allowed to put you in touch with them with your permission.
New Homes advised us that they could not get hold of you and tried several times over a number of different days.
We did advise you that we could not start the process until your offer had been financially qualified, ID had been provided, and you had instructed a conveyancing solicitor.
This being said, since there was some misunderstanding, I will speak to the team to make sure we explain this more clearly in future so that a buyer does not feel how you have felt.
Since you made your initial offer, we had other viewings ahead which resulted in a significantly higher offer from another buyer and the vendors decided to accept this other offer.
You did not have your offer rejected because you were wanting to use your own broker, a lot of buyers do, and it is never an issue.
I really am sorry you felt you had a poor service from Caley & Kulin, we are proud of our fantastic reputation, and I do hope you find a suitable property soon.
Fantastic experience: Many thanks to Caley & Kulin for our experience of selling our house, from the very beginning with our valuation with Mark who made us feel so comfortable, Lauren and Sarah who were so friendly helping us arrange viewings and following up with feedback, also Dan who helped us with our offers we had, but for us the star of the show was Alison! without Alison we could not have gotten through this experience she worked so hard to get it completed in time. We would highly recommend the team at Caley & Kulim.
Thankyou :-)
Fantastic experience: Couldn't have asked for a better estate agent, all departments went above and beyond to help us complete our property purchase. The team are great and will be recommending using Caley and Kulin to everyone.
Fantastic experience: The team were great, so friendly right from the start. The sale was a bit of a nightmare with delays throughout the chain but Alison chased every day for me and always phoned and emailed to keep me updated. Thanks for getting me moved.
Fantastic experience: I used Caley & Kulin for the sale of my parents home from the initial visit to provide the valuation to the completion of the sale the service I received was amazing, they carried out all the viewings for me and always kept me up to date with progress. I would highly recommend them if your planning to sell a property, the staff are all lovely and friendly
Fantastic experience: We recently purchased our forever home with the help of Caley & Kulin Ltd, and I can honestly say the experience was outstanding from start to finish. The communication throughout the process was excellent – we were kept informed every step of the way, and no question was ever too much trouble. The team were incredibly knowledgeable, supportive and always willing to go the extra mile to ensure everything went as smoothly as possible. Moving house is often said to be one of the most stressful life events, but thanks to the exceptional service we received, the whole experience was far less stressful than anticipated. Alison and the team were calm, reassuring, and professional throughout, which made a huge difference. I highly recommend Caley & Kulin Ltd to anyone looking to buy or sell – thank you so much for all your support in helping us move into our forever home!
Fantastic experience: A massive thank you to C&K, this was my first ever sale of a house and am so glad I chose C&K. From the first time I met Mark I knew I had chosen well, they were always there to answer calls, extremely friendly and with the utmost professionalism. A massive thank you to Alison who guided the sale with perfection and experience, I couldn’t have asked for a better team on my side. Thank you to you all Alison
Fantastic experience: I would certainly recommend Caley & Kulin Estate Agents. Dan & Alison have been there from start to finish, keeping me informed via email & telephone on the progress of me selling my property & purchasing another.
Thankyou :-)
Fantastic experience: We couldn’t have had a better experience with Caley and Kulin! We would recommend them to anyone/everyone! The whole process was just great and effortless. We had an amazing lady who was working with us all the way through our sale (Alison) she was amazing and I cant thank her enough. She went above and beyond her job to help us with our sale and buying of our properties and we appreciated it so much. She was very reassuring with me as I was very stressed with the move, but working with Alison just helped my stress levels decrease massively! The great thing about this company is that they work up until 9 PM at night, so even after 5 o’clock when most people close, we could still phone/email Alison with any query we had. This is one of the huge reasons why this company was great for us. I would recommend this company 10000% The only tiny very small issue we had was the lady who valued our house (sara) was going to undervalue it by 10,000 , but we stuck to our guns and left it at the price we wanted (and we sold it at the price we wanted) so this could of lost us significant money. But other than that I would recommend this company to everyone I meet!
Fantastic experience: A huge thank you to C&K for an excellent service, the Staff were professional and helpful, kept us regularly updated and informed. We would 100% recommend C&K as Estate Agents.
Fantastic experience: I cannot recommend Caley & Kulin enough. Our buying process was made such a lot easier thanks to these guys. Their communication is fantastic and they went above and beyond for us. Even with the added stress of the stamp duty deadline, they were consistently fantastic. A very personable approach, especially from Alison P who really made us feel looked after. We will definitely be using them in the future.
Fantastic experience: The team at Caley & Kulin provide a friendly service from the moment we made the offer to handing us the key. They made great recommends to whom to go to for professional services. Making the process smooth. Alison worked her magic to ensure that the purchase went smoothly and liaised between the different organisations to ensure we purchased the property before the change in Stamp Duty. Thank you, we appreciate all your assistance.
Fantastic experience: Our house purchase was a bit of a rollercoaster for various reasons, however Alison from C&K was along for the ride and assisted us in every way she could. She was always available for contact no matter what time of day (if you read this stop taking work home with you! ) and she was professional, friendly and proactive throughout the entire process. I would highly recommend Alison (C&K) for any property sale or purchase. Shes a diamond, thanks for everything and all the best, Stacey & Josh x
Fantastic experience: I would highly recommend Caley Kulin they were very helpful after a bit of a stressful time for me. Thank you to both Alison and Dan we are now happily settled in our new home.
Fantastic experience: Professional and easy to contact. Open until 9pm meant I could deal with any questions after work. Alison was amazing in the final steps to completion. Thank you!
Fantastic experience: Alison was a pleasure to work with, she made sure I understood everything that was happening, and that I was kept in the loop with the progress every week. She is an amazing person who really does care, will definitely be using Caley & Kulin again in the future!
Fantastic experience: Caley and Kulin penkridge branch (in particular the wonderful Alison) were fantastic from start to finish in regard to buying a property through them. Alison was proactive and really drove the sale (even stepping in and supporting other estate agents up the chain), they were easy to reach, quick to respond to calls and emails and we whole heartedly believe that had Alsion not been in our corner, we would not be settled into our beautiful new home. Thankyou Alison and team!
Fantastic experience: I sold my property with Caley & Kulin - they were incredible throughout the entire process from start to finish and were amazing at offering advice and guidance throughout. I can’t recommend them enough!
Fantastic experience: I honestly will struggle to find the words to express my thanks and gratitude to Caley & Kulin. NEVER have I experienced an estate agency who are so knowledgeable, approachable, kind and caring and you can tell they genuinely care. Our appointments were never to much trouble and the endless reassuring phone calls were invaluable. I didn't get to meet the whole team but a huge special thanks to Dan and Alison. Alison I think I'm going to miss our calls, you were so reassuring!! I wish this estate agency all the best for the future and look forward to seeing you all go from strength to strength.
Fantastic experience: The whole process of selling our house from start to finish was made easy by the team at C&K. Our house sold within a week and although we had delays with our sale, Alison was fantastic and was a great support along the way particularly when we were due to exchange! A huge thank you for making the whole experience much less stressful than it could have been! We would highly recommend C&K to anyone looking for an easy, straight forward and super friendly estate agent! The fact they work until 9pm everyday is also an added bonus!
Fantastic experience: Sara, Alison and team were great, it took a while for us to find the right house and once we did they helped push completion through within a matter of a few weeks - thank you again and Happy New Year to you all.
Fantastic experience: Wanted to thank Sara Bond for all her support in the house sale. Was updated and kept informed of any next steps. Sara was very helpful and was always on the end of the phone. Also a thank you to Alison for all her help in the final closing of the sales chasing. Highly recommend estate agents!
Fantastic experience: We used Caley and Kulin to sell our house earlier this year and was really pleased with their service. All the team were really helpful especially Alison who worked so hard, working with solicitors and the rest of the chain to get a completion date! Thank you!
Fantastic experience: We both sold our house and bought our new one with Caley and Kulin. All the members of the team were always so friendly and helpful every step of the process and they really made a very stressful time much smoother for us. We recommend them to anybody and would definitely use them again in future
Fantastic experience: The best agent in Staffordshire! Have used Caley and Kulin numerous times through the company I work for and they have always exceeded expectations, you get a real family run business feel as each member of staff strives to help and their knowledge is fantastic. A big thank you to Alison who progresses the sale to exchange, she is the superstar of the company and she genuinely wants to get the sales through to exchange and completion, she has helped me many many times! Thank you guys and look forward to working with you more in the future.
Fantastic experience: Can’t recommend CK enough! Sara came out and valued the house - she was so friendly and efficient throughout the valuation and at other points in our selling and buying process. Lauren, Mark, Dan and Alison were also easy to get hold of, helpful and down to earth people that made the process less stressful! Thanks to everyone at CK.
Fantastic experience: The experience of Selling our home with Caley & Kulin has been flawless from start to finish, From first meeting Mark to carry out our valuation to getting the property on the market was only 3 days. I had initially gone with another estate agent but after 13 days our listing was still not live so that’s when we approached Caley & Kulin and cancelled the other. Once we had an offer on our property the communication from the team was exceptional and emails or any queries were answered promptly even late in the evening and Alison the sales progression lady was fab, she done pretty much all our work for us including chasing solicitors and our buyers for information required and made it an absolute breeze!! Couldn’t recommend this family business any more highly. Thanks guys!!
Fantastic experience: Caley & Kulin from the very beginning of our house sale ,to moving day, were totally professional, helpful and always on hand for advice plus assisting us with some very awkward people lower down the chain. As we are all aware house moving , is stressful enough ,yet they always filled us with confidence that all will go smoothly. Would highly reccomend them. Also a very big thank you to Alison.
Fantastic experience: We couldn't have been happier with the service we received whilst selling our home with Caley & Kulin. From their first visit to our home and the taking of photos through to Alison holding our hand to the end of our sale, their professionalism shone through. Having been in our old house for 23 years, moving was a big deal for us but Alison made the process as stress free as possible. A fantastic family run business who we would happily recommend them to anyone.
Fantastic experience: If you’re wondering who to use, choose these guys. Always came back to me promptly, competitive price, and made me feel like they wanted to give me a good service. Special shout out to Mark and Alison who I was in contact with. Thanks. Hope to use you again soon.
Fantastic experience: A huge thank you to Caley and Kulin. Second time I’ve used them to sell a house and they are second to none. Dan and Mark brilliant as always, Lauren is just so fabulous and lovely and communication was excellent. Alison as sales progressor is also a super star! You really do feel looked after from start to finish and will always recommend them!
Fantastic experience: All the staff were extremely friendly & helpful whenever i had to call regarding our recent purchase in Coven. Special mention to Alison who helped out on getting our exchange & completion through. Couldn’t fault them
Fantastic experience: Caley and Kulin have provided an excellent service all the way through the process of selling our property and we would wholeheartedly recommend them to anyone selling property in the future. Throughout the journey Dan and Sarah were both fantastic; friendly, honest, knowledgeable and always easy to reach by phone and quick to respond to our messages and emails, keeping us up to date at all stages. Alison, as Senior Sales Progression Manager was also amazing in her role. She communicated with us and all other parties involved regularly and moved the final stages of completion on beautifully. This efficient, highly professional and diligent team are a credit to themselves, and their business and we cannot rate them highly enough. Thank you very much to everyone in the C&K team.
Fantastic experience: I have moved house several times and Caley & Kulin are by far the most professional estate agents I have used. Right from the start of the process they were quick to respond to any queries I had and always got back to you. Special thanks to Alison who worked so hard to "chase" solicitors etc. Gail
Fantastic experience: C&K were our seller’s estate agents, and I couldn’t recommend them more. The whole team were fantastic and communication was brilliant. Alison, who worked on our sales progression, went above and beyond through every step of the process - she did the job of our solicitor on more than one occasion and I don’t think we would have completed yet without her. If we were to ever sell again, we would definitely use Caley and Kulin.
Fantastic experience: We had a great experience dealing with Caley & Kulin from start to finish. Everyone there is really friendly and helpful, we dealt with Chris (Cristian) Alison and Lauren and they were all really informative and kind throughout the process, keeping us regularly updated and offering a great service. I would definitely recommend them to use!
Fantastic experience: Recently purchased a property through Caley and Kulin and they supported through the whole transaction so well. Cant thank enough Alison from C & K who was amazing and very supportive through out the process . Amazing team
Fantastic experience: C&K were extremely supportive and helpful in my move back to Penkridge after many years. Both my sale & purchase were handled professionally from offer acceptance to handing over keys!! I would like to say a hugh thank you to Alison who answred all my emails and calls promptly and also supported me in some stressful moments with third parties! Thank you all again!!
Fantastic experience: We recently sold our house through Caley & Kulin Ltd and the entire process was outstanding. They were incredibly fast in getting our property listed and took stunning photos that truly showcased our home. Communication was seamless—whenever we had a question they responded promptly and were always available. Scheduling viewings was very easy, which no doubt contributed to the successful sale of our home. The team was extremely helpful and professional throughout the process making everything so much smoother. We highly recommend Caley & Kulin to anyone looking to sell or buy the property.
Fantastic experience: Caley and Kulin handled our sale and were really professional and helpful. The sales progressor, Alison, was an absolute gem I would use them agsin and would recommend them.
Negative experience: All I can say is Lauren Kelly is a credit to her trade. She was efficient, knowledgeable and a very lovely person. This was our first experience purchasing our next home from Caley & Kulin and will definitely be the last. Be wary when you are awaiting your memo of sale,as the agency continue to view your hopefully forever home. Legally they can't stop offers but unlike other agencies who do a wait list while awaiting the memo, they don't wait. We had a call to say other viewers had offered and if finances checked out they will go with them even though our offer had been accepted. It took 5 days for our memo due to a delay down our chain, not a huge amount of time. So if your ducks are not fully in a row for your purchase don't bother offering, as it's not guaranteed to be yours. Saves lots of disappointment like we had.
Fantastic experience: This young woman was so friendly and knowledgeable, so unusual in this day for one so young. We spent two days in the Staffordshire\ Shropshire area house hunting and Lauren was rated the best in our opinion although the youngest of all of the other agents. C.J.Smith
Fantastic experience: I bought my house off Caley & Kulin in June this year and whilst it was a stressful time I landed in one piece. I cannot imagine what the experience would have been like without the professional and thorough service from Kaley & Culin. Topping this was the amazing and grounded support from Alison Pavey Senior Sales Negotiator, which felt endless at times. She was my rock. Ever grateful to the team. Thank you.
Fantastic experience: A wonderful service from start to finish from Caley and Kulin. Mark and Laura were so very helpful during the marketing of our house and were very happy to explain the whole process to us, especially with it being our first sale. Alison was amazing during our sale progression. She went above and beyond and even did our solicitor’s job at times, chasing parties left right and centre! Overall, a fantastic estate agents who were always on the other end of the phone whenever we needed anything. Would definitely recommend and we will definitely be using them again if and when we ever move again xx
Fantastic experience: I decided to sell my house and I had Caley and Kulin recommend to me. I had several local agents come out to me and C & K were second to none over all the others. They were very professional and more importantly friendly, down to earth and honest in their approach. Unfortunately I decided not to sell but I want to thank them all for the excellent service I received from the all. They are a family run business with a very caring attitude with their customers. Thanks C & G, Mark, Dan, Lauren, Sarah and the whole team. I will have no hesitation in coming back to you in the future if I decide to sell. Believe you me I cannot recommend them more highly.
Fantastic experience: Sold my house through Caley & Kulin. Recommend this company. Very helpful, friendly, genuine, keep you in the loop. Lines of communication always open. I didn’t encounter any issues with them. Was happy with the service.
Fantastic experience: Never had such a brilliant service from an estate agent! Sara Bond is just fantastic so friendly and kind helping me and my partner when booking viewings and signposting us as first time buyers could not recommend her enough!
Fantastic experience: Absolutely amazing service from Caley & Kulin. Communication was absolutely amazing at all times and they made the process more simple and stress free than I ever could have hoped for. I can't thank Dan, Lauren, Sarah and the wider team enough for all their support.
Fantastic experience: We had quite a few problems with our sale, but the staff were so supportive throughout, going out of their way to help over several months. They are all nice but special thanks to Alison and Lauren, couldn't have managed without them. Wouldn't hesitate to recommend.
Fantastic experience: C & K were recommended to me by a colleague at work and I am so glad she did. Wonderful professional service. I was kept informed at all times - never had to chase them! Property sold really quickly and Alison who takes over at the latter end of the sale was fantastic. Really took her time to keep me up to date at every step and sorted out any queries I had very quickly. If I sell again wouldn't hesitate to use them. Julia Davies
Fantastic experience: We have recently bought a property where Caley & Kulin Ltd were the agents. Alison, the company Sales Progressor was truly amazing at her job, informative, approachable, friendly, knowledgeable, the list could go . Alison made a very stressful situation very bearable to deal with and we will be forever grateful. Thank you again Alison. The McDonald FamilyX
Fantastic experience: Alison was excellent providing, regular updates and always responding to any questions. We were kept informed of what was happening continually whilst our own Estate Agents gave no feedback from the point of our sale. We will definitely use Caley & Kulin when we sell this property
Fantastic experience: As a Buyer, I highly commend Alison Paveley at Caley & Kulin who kept me informed of progress throughout the buying process, more so than my own solicitor. She was always happy to assist, answered calls and emails promptly and helped to retain my sanity through the stress of buying a new home.
Thank you
Fantastic experience: Excellent feedback, never had to chase them, professional company, knowledgeable staff, made it an easy move. Ali and Lauren were stars. If anyone from Countrywide is reading this, take a number and get in line to watch how an estate agent should operate.
Fantastic experience: C&K were fantastic from beginning to end. They actually cared !!!! We had already experienced two poor local estate agents before C&K were recommended to us. We are so glad we eventually found them. They have a brilliant team who work well together and as clients we were kept informed at every step. As well as excellent communication they made contact with every agent in our chain , which must be unique? I wouldn’t hesitate to recommend them. Don’t shop around. C&K won’t let you down.
Fantastic experience: I had a very good experience working with this estate agent while selling my property. Everyone is very professional, friendly and always with most up to date information about the process. I was always able to contact C&K and calls were either answered or a call back arranged. The team is great and made the whole process feel less stressful and easy to understand. Special thanks to Alison who guided us through every step of the proces and always had answers to all my queries.
Fantastic experience: Absoloutley amazing from start to finish! 5 stars is not enough. Highly recommend Caley & Kulin. Very fair valuation. Very well organised in every way. Made the sale of our property very easy and stress free. Very supportive throughout and kept us up to date throughout. Lovely family run business, with lovely people working for them.
Fantastic experience: The team (Sara,Lauren and Alison) who all played a part in selling my late mums house.They where all amazing from meeting Sara at the beginning of this journey to Alison at the completion of the sale.Lauren was part of this when arranging viewing etc.All three where professional,supportive and amazing. Would definitely recommend this estate agent again and thank you to you all.
Fantastic experience: Fantastic help, bought a house through them and they couldn't have given US anymore help, and as the purchaser we weren't even the ones paying them, truly splendid team. Massive thank you to Dan, Alison and all the team for making it such a straightforward, stress free and enjoyable process.
Fantastic experience: Excellent family run estate agents. I dealt with Caley & Kulin's owner, and staff, and they were lovely, friendly and helpful people. Everything was dealt with professionally and I was always kept up to date with progress. I found that the people here do actually care about you, unlike some 'chain estate agents'. I could not find any fault, they did everything you would expect, and more !! Their prices are excellent and you get the personal touch with them..I would definitely recommend them to friends, family and others.
Fantastic experience: If you’re looking for an agent that has a wonderful sales progress leader, this is the place! Alison is truly a champion at her job and without her I feel our move would still not have a date. Thank you so much Alison for everything that you did, you made a very stressful time much easier. Fees were cheaper than our first choice yet professionalism was not compromised. Thank you
Fantastic experience: I had such a great experience with caley and kulin, the whole team were extremely helpful at all stages. Alison went above and beyond making sure i was supported from start to finish. As this was my first home i had so many questions but Alison always made sure i knew exactly what was going on and that all my questions were answered. I would 100% recommend.
Thank you
Fantastic experience: Can’t recommend Caley & Kulin enough. Rapid sale and support from start to finish. Completion took less than 2 months which was a huge relief. They were professional, friendly and motivated in the work they do and helped with making sure viewings could still be done, even when I was working. I had a few valuations by other estate agents before deciding on who to go with, and felt Caley & Kulin were the most trusting and caring and were not pushy at all- which is one of the reasons I chose to go with them. I never struggled to get hold of anyone as they work till late and even on weekends, which really helped with me working shifts. Alison the Sales Progression Manager also went above and beyond when it came to an issue with agreeing a date of completion with the chain and managed to resolve the issue, even when the solicitors appeared to struggle to do so. She would also keep me updated at every step and took a lot of stress away from me. Shes extremely passionate and does not shy away from anything she can do to help- thank you! I will certainly recommended Caley and Kulin to friends and family and will use them again with any future sale!
Thank you so much for the fantastic review
Fantastic experience: Thank you to all the team at Caley and Kulin for the smooth process from start to finish of getting us into our house. Thank you to Dan and Lauren for your help in the first stage of putting our offer in, fantastic communication, friendly and supportive. A special thank you to Alison, Senior Sales Progression Manager - she is amazing at what she does and took all the stress out of our hands. Nothing was too much trouble, and her support is second to none especially as a first time buyer! We wouldn’t go anywhere else now, so hopefully see you again in the future… but for now we are content in our perfect home ☺️ x
Thank you so much for the 5 star review it means so much to us.
Fantastic experience: Had a great experience working with Caley & Kulin, such an honest helpful team. Alison our sales progressor kept us informed throughout the process and contacted the other estate agents and solicitors in the chain to make sure everyone was communicating to move things along quickly. We would definitely work with this company again, thank you so much for all your help guys!
Thank you Lauren, this means so much to us all
Fantastic experience: Excellent Service! We used Caley and Kulin twice now and both times they have been absolutely excellent to work with! They are professional, friendly and always willing to go the extra mile. Alison our Sales Progression Manager was fantastic the whole way through the process. She was able to communicate all the way up the chain and give us timely updates on what was going on. I cannot fault the service from Alison and the whole team! Would definitely recommend!
Thank you for the lovely review
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