N2 Lettings and Management Ltd
Established in 2016, N2 Lettings and Management Ltd has built a strong reputation over six successful years as a dedicated property letting and management firm based in Mitcham. We specialize in providing comprehensive solutions for landlords, offering both rent guarantee schemes and full property management services to ensure peace of mind and consistent income streams.
Our commitment to excellence extends beyond traditional letting, offering a full suite of ancillary services designed to maintain your property's value and appeal. These include professional domestic cleaning, efficient removals assistance, and thorough garden cleaning services, ensuring every aspect of your investment is cared for. Trust N2 Lettings and Management Ltd for reliable, full-service property management tailored to your needs.
Opening hours
- sunday: (closed)
- monday: 10h-18h
- tuesday: 10h-18h
- wednesday: 10h-18h
- thursday: 10h-18h
- friday: 10h-18h
- saturday: (closed)
Our comment from ImmoNetwork about N2 Lettings and Management Ltd:
A Comprehensive Lettings and Management Service
N2 Lettings and Management Ltd has established itself as a reliable partner for both tenants and landlords across the UK property market. The agency is widely recognized for its comprehensive lettings and property management services, offering a "hands-off" experience for landlords who seek peace of mind while providing tenants with a straightforward path to finding suitable accommodation. Clients frequently praise the team for their ability to manage all aspects of rental, from initial marketing and tenant vetting to ongoing maintenance and repairs.
Dedicated and Responsive Team
A recurring theme in client feedback is the exceptional professionalism and personal dedication of specific team members, particularly Shamsa, Najma, Kish, and Sadiq. These individuals are highlighted for their prompt response times and genuine willingness to go the extra mile. Tenants and landlords alike appreciate having a single point of contact who is approachable, knowledgeable, and consistently available to resolve queries or address urgent issues, creating a sense of trust and continuity that many find lacking in other agencies.
- Highly responsive communication via phone and email.
- Personalized support from named agents who handle cases from start to finish.
- Efficient coordination of repairs and maintenance requests.
Transparent and Fair Operations
The agency is commended for its transparent approach to property management and pricing. Landlords appreciate the clear communication regarding rents, fees, and property conditions, while tenants value the fair and reasonable treatment they receive. Many reviews note that the agency acts with integrity, ensuring that properties are well-maintained and that issues are resolved efficiently rather than being ignored. This commitment to fairness helps build long-term relationships, with many clients choosing to work with N2 Lettings for multiple properties over several years.
Local Expertise and Tenant Satisfaction
With a strong presence in areas such as London and Mitcham, N2 Lettings leverages extensive local market knowledge to match tenants with properties that fit their budget and lifestyle. Clients frequently mention the ease of the rental process, from viewing to moving in, and the supportive environment created by the staff. The agency’s focus on customer satisfaction is evident in the numerous testimonials from happy tenants who found their home quickly and smoothly, as well as landlords who have entrusted their assets to the team with confidence.
N2 Lettings and Management Ltd: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,5 out of 5 from 94 reviews
Negative experience: this group is racist. They asked me my ethnicity and didnt get back to me regarding property when I told them I'm british. DONT GO ANYWHERE NEAR THEM
Fantastic experience: I am the landlady for a few of the properties N2 lettings manage .My experience every time has been amazing, very professional and always reliable . Constant updates and genuine people always happy to help and go the extra mile . An outstanding team and experience, highly recommend.
Fantastic experience: Amazing team, really grateful for the help. Will recommend them to anyone looking for a decent accommodation
Fantastic experience: Very friendly, helpful and prompt
Fantastic experience: I am very happy with the service I received. They were attentive, helpful and supportive. I had no problems communicating any questions I had and their reply time was always very good.
Fantastic experience: I rented a property through N2 Lettings for 5 years and I had a very good experience. The team was always professional, friendly and supportive whenever I needed assistance. Everything was handled with transparency, and the communication was clear and respectful. I truly recommend N2 Lettings to anyone looking for a trustworthy agency.
Fantastic experience: Found our good looking house on affordable price . The staff is also very helpfull and good . Thank you N2 leetings
Positive experience: Great
Fantastic experience: N2 is providing excellent services to the tenants, they always give quick response, and maintain their criteria of work amazingly.
Fantastic experience: Very responsible and trustworthy team
Fantastic experience: Good customer service
Positive experience: I’ve been really pleased with N2 Lettings. Shamsa made the process straightforward and was always quick to respond to any questions. She found suitable tenants fast and kept me updated every step of the way. Would definitely work with them again.
Fantastic experience: ✔️
Fantastic experience: Very helpful good staff always willing to help someone find a home I would not ask for a better letting agency shamsa is the person who helped me make everything possible thankyou
Fantastic experience: Lovely team of people who worked really hard to get me into a house perfect for me. Their office was very welcoming and Kish in particular provided brilliant customer service. I wouldn’t be surprised to see him promoted soon . For anyone looking to rent or landlords looking for the perfect management, N2 Lettings is the best option available.
Fantastic experience: Very transparent agency ..Shamsa was very helpful beyond the way...Sorted my property breakdown issues on priority. Very kind people.
Fantastic experience: I rent out my flat in Mitcham through N2 Letting Agency and have had a great experience. The team is professional and efficient. A big thank you to Shamsa for her outstanding support—she’s always helpful, responsive, and a pleasure to deal with. Highly recommend!
Fantastic experience: N2 Letting & Management Ltd offers exceptional, professional service with prompt responses and reliable property care. Highly recommended for both tenants and landlords seeking peace of mind.
Fantastic experience: Rented a 3 bed in beckenham they helped me out in so many ways everything i asked they were able to attend to my needs very happy good customer service too.
Fantastic experience: Very good engecy
Fantastic experience: I have let my flats to N2 for a long time and they are very professional and very easy to deal with. I would fully recommend N2 to anyone who wants to let out there flat.
Fantastic experience: I had a great experience with N2 LETTINGS & MANAGEMENT, Efficient staff with so Many good options.
Fantastic experience: Good service
Fantastic experience: Excellent and helpful and very cooperative staff, thanks to all of them.
Fantastic experience: I had a great experience renting through N2 Lettings. The entire process was smooth, professional, and stress-free. A special thank you to Shamsa, who was incredibly helpful, responsive, and supportive from start to finish. She made sure everything was clear and handled promptly, which really made a difference. I truly appreciate her dedication and would highly recommend N2 Lettings to anyone looking for a reliable letting agency. Thanks again!
Positive experience: Had a great experience with Shamsa. Very professional, responsive, and helpful throughout the process. Highly recommend
Fantastic experience: All the staff are good and the service is fast. I liked the work.
Fantastic experience: Excellent
Negative experience: Worst estate agency ever, useless and greedy people.
Negative experience: Very unprofessional and disorganised staff..
Negative experience: I've read Zeeshan Akbar's review from last month and completely disagree; it's as if we're discussing entirely different agencies. Having dealt with N2 Lettings for years, I've experienced only very poor, non-existent service. Recently, they failed to acknowledge and forward pre-court actions to their client-landlord, which will cause significant legal and financial pressure on both the landlord and the tenants. I want to warn anyone considering using this agency. I don't find it easy to share negative feedback, but problems with this office have caused me tremendous stress and wasted time. Thank you for your response. However, this is very misleading, as the issue remains unresolved. Due to gross mismanagement by this office, especially Najma a legal claim is forthcoming. Had the matter been handled properly, this situation would not have arisen. I want to warn all clients and tenants of this agency of their misconduct. I have documented instances of mismanagement by N2 Lettings, including their failure to forward pre-court actions to their client-landlord. This documentation includes dated correspondence and records of unresolved issues. Najma has acknowledged on the 22/01/25 pre-court actions and on the 05/02/25 denied managing this property and rejected to forward the letter to the landlord.
Hi Rene, unfotunatley yoyr the same person coming back with diffirent names which is quite decieving for the readers, we would say please stop taking out your personal grudges on the same issue which is already addressed and sorted.
Fantastic experience: Very Good Letting services. Always Helpful…❤️
Fantastic experience: Good
Fantastic experience: Very professional service.
Fantastic experience: Exceptional Service and Professional Team! ⭐⭐⭐⭐⭐ I’ve had a fantastic experience with N2 Lettings. From the moment I inquired about a property, their team was responsive, friendly, and incredibly professional. They made the entire process seamless, answering all my questions with clarity and ensuring everything was handled efficiently. The property itself was in great condition, exactly as advertised, and they’ve been proactive in addressing any small concerns I’ve had since moving in. It’s clear they genuinely care about their tenants and the properties they manage. If you’re looking for a reliable and trustworthy letting agency, I highly recommend N2 Lettings. They’ve set the bar high in terms of quality service. Keep up the great work!
Fantastic experience: I’ve used N2 Lettings for a while now and have found them professional and true to their word and terms.
Fantastic experience: I thank everyone for all their dedication, I am very satisfied with your work.
Fantastic experience: I first heard about N2 Lettings back in 2017 I remember during which they just started to grow, I was not very sure about handing over my property for lettings n maintenance however my close mate took a risk and did hand over his property. Fast forward 7 years, my friend is very extremely happy with their service, absolutely hands off and no hassle. In early 2024, I meet Malik & Najma, had a good chat and handed over my property, till now absolute hands off service. From my experience I would highly recommend them for lettings and maintenance, rest assured you will have a peace of mind.
Fantastic experience: N2 Lettings and management Estate Agents provided us with an effective and efficient service. They are very good, professional and friendly persons as well. They have excellent knowledge of the London property market. I highly suggest people who are moving to London to reach out to N2 lettings for an excellent estate agency service. Thank you very much again
Fantastic experience: I recently had a few maintenance issues in bathrooms of my property, and I can’t praise N2 Letting and Management enough. Their team was incredibly helpful and polite throughout the entire process. They quickly addressed my concerns and ensured everything was resolved efficiently. It's refreshing to work with a company that truly prioritizes their clients. I highly recommend N2 Letting and Management for their outstanding service!
Fantastic experience: Very helpful agency and makes renting a property as easy as possible hassle free .
Negative experience: I am a victim of a gross mismanagement of this company, for the past year I've had a numerous, constant, lasting days if not weeks leakages into my property from the property that N2 Lettings in managing. The agents were never taking a prompt action and let the water simply leak into my property causing a total damage to my flat including no electricity for a month due to wet cables. This is a total luck of care and a gross misconduct of their part. All communication with them was so poor as they never picked up the call and didn't care about this severe leakages. Most of the time took them weeks before they stopped the leakage and this is repeatedly happening every month. I'm at loose end and desperate to resole this ongoing issue. I'd like to find out if N2 lettings is part of Property Ombudsman Scheme or Property Redress Scheme to use mediation to rectify and deal with all the damages to my property. Are you part of any scheme to resolve disputes with tenants, landlords and neighbours matters as this would be an appropriate conduct of a reputable estate agency?
Negative experience: This is the worse estate agency and management company I’ve come across. Stay away from them!!!! Their conduct is appalling, never answer the calls, their management service is poor and their properties are unsafe and a substandard condition and do not match health and safety standards. There’s a court case going on at the moment and I hope they’ll be shut down soon.
Hi Fiona, We are sure you are not our tenant, if you are one of person we have dealt with you and couldn't help you they you expected we apologise for that , but we belive the facts has been twisted in some way in this comment.
Fantastic experience: Amazing people very helpful and the response time is very fast highly recommended
Fantastic experience: Very good customer service amazing response time and very kind and helpful. Highly recommended
Fantastic experience: I was in need of urgent house and i was provided a great service in office the staff was very helpful and professional. Great people!
Negative experience: Fake fake fake! Umar called me saying Manik will come at 5pm to view my property for rental. 6.30pm and noone turned up. My calls get ignored and eventually Umar is saying there may be traffic and Manik will not turn up. Such time wasters!!!
Hi Nivetha we appropriate that you took the time out to send us the feed back, we are sorry for any inconvenience that was caused by this as we couldn't attend due to some unforeseen circumstances we tried to call you but we couldn't reach you to update.But we are not fake :) it was just change of circumstances.
Fantastic experience: Had not dealt with them for a letting matter however they were very helpful, and went above and beyond to assist me, lovely people.
Fantastic experience: Best in the town
Thanks for your kind words
Fantastic experience: Friendly staff
Fantastic experience: I have received excellent service from najma at n2 Lettings in Mitcham london She is superb in her skills and service and will definitely be doing more business with them Farhad
Fantastic experience: Helpful and friendly staff.
Fantastic experience: Kind, respectful and they went above and beyond to ensure I found a place that I was happy with. Highly recommend
Fantastic experience: N2 have been (and continue to be) excellent, and Najma is an absolute pleasure to deal with. I hadn't considered making use of a lettings and management service for my property until Najma gave me call some 3 plus years ago and asked for the business. I eventually said yes and haven't looked back since.
Fantastic experience: I have let my property to N2 Lettings for last four years. They have provided an excellent services and nicely looked after my property. They have very responsible and professional staff. I certainly recommend them due to my personal experience.
Fantastic experience: They are very helpful and very accommodating. Would highly recommend
Fantastic experience: Such a satisfying experience with N2, very professional, never have to worry about our property, rent, maintenance, all included. Satisfied about how they deal with customers and listen to any queries.
Fantastic experience: I have taken their services in various occasions and the management is extremely helpful. I definitely recommend the N2 Team.
Fantastic experience: I recently had a chance to use their services in finding a property for my friend's family and we were very pleased to see the diverse options. The process was very professional, they explained each & every step and they handed the property to us within the promised time. We have a very good experience with them so far.
Fantastic experience: They are very polite and helpful staff
Fantastic experience: A great family business, where the agents care for your needs and are very helpful in finding you a new place to live, I found a dedicated team, always willing to help.
Fantastic experience: I really appreciate you how u well coming me your realy good people kindly helpful well understand ready to solve every problem fantastic service I love ❤️ all
Fantastic experience: Their service was very decent and quick. Very nice people. Thank you guys
Fantastic experience: Buen servicio
Fantastic experience: N2 Lettings and all the staff members are highly professional. They looked after the property very well and handed it back fully clean and tidy. I recommend them as a Letting and Management agents.
Much appreciated
Positive experience: Have managed to resolve our problem
Fantastic experience: Lovely agency to rent from. Very reasonable and fair in pricing. Their service has always been top notch in terms of dealing with problems very responsive especially Sadiq very professional and a pleasure to deal with. Thanks a lot guys
Fantastic experience: They're really nice people! Sadiq
Fantastic experience: The staff is professional and cooperative. They provide excellent customer service. I would strongly recommend N2 lettings.
Fantastic experience: I can't speak highly enough about N2 lettings. We rented a flat 4 years ago and couldn't be happier with our choice. During this period we had a kitchen hood extractor and a boiler who stopped working and they replaced it immediately. Thank you N2 for your proffesionalism, especially Najma who is helpful, friendly and always there to answer all your questions and queries. Highly recommend!
Fantastic experience: I have been( N2 lettings) tenant for past 2 years, I am very happy with them as they are very professional responsive all team members are very honest and helpful to thare clients, Highly recommend this company . THANKS TO N2 LETTINGS
Hi, Really appriciate your kind comments.Thanks from N2.
Fantastic experience: Responses are quick and queries are dealt with accordingly. Najma has been great help throughout the year would recommend.
Fantastic experience: Really straightforward and easy to deal with. Having taken a few details and completed checks the team fitted me to a number of suitable locations, we then went out and reviewed what was available and having chosen what was best for me, we completed same day. Repairs were promptly responded to and communication was good. Checking out was just as simple, so overall a good experience with a professional and reliable team. Thank you.
Really grateful and much appreciated
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