Bairstow Eves Estate Agents Kenley
Bairstow Eves Kenley is located in a prime position opposite Kenley Station and close to the local shops within the village. The office has been trading for over 40 years and has a proven record of expertise and knowledge of the market and area. The branch covers Kenley, Whyteleafe and Warlingham with our friendly, experienced and proactive team headed up by Maxine Taylor, who has been the manager of the branch for over 16 years. She has a wealth of knowledge and is dedicated in finding our sellers the right buyer, achieving the right price for their property. Similarly, we are also here to help potential buyers find their perfect home in an ideal location within the area. We offer a full range of property services, which include mortgag...
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-14h
Photos of Bairstow Eves Estate Agents Kenley
Our comment from ImmoNetwork about Bairstow Eves Estate Agents Kenley:
Exceptional Local Expertise and Market Insight
Bairstow Eves Kenley stands out for its profound knowledge of the local area and the surrounding markets. Clients frequently highlight that the team’s deep understanding of Kenley allows them to price properties accurately and effectively reach the right buyers. Whether handling a sale during a challenging economic climate or guiding first-time buyers, the agents demonstrate an in-depth grasp of local trends that proves invaluable in securing optimal outcomes.
Professionalism and Diligent Support
The agency is widely praised for the high level of professionalism displayed by its staff, particularly Branch Manager Maxine and key team members like Dianne, Jenna, Kerry, Jake, and Connor. Reviews consistently describe the team as attentive, responsive, and dedicated. They are noted for going above and beyond to keep clients informed, answer queries promptly, and provide reassuring guidance through complex transactions. This proactive approach ensures that clients feel confident and supported at every stage of their property journey.
Effective Communication and Stress Reduction
A key strength highlighted by numerous clients is the team's ability to manage communication seamlessly. Whether dealing with chains, conveyancers, or multiple parties, the agents ensure that everyone stays updated. This clear and consistent communication significantly reduces the stress typically associated with buying or selling a home. Clients appreciate the transparency and honesty of the team, especially when navigating unexpected hurdles or difficult market conditions.
Client-Centric Service and Proactive Problem Solving
The Kenley branch is commended for its customer-first attitude, with staff showing genuine care for client needs. The team is proactive in identifying and resolving issues, often working tirelessly—even on days off—to ensure sales complete smoothly. Their ability to handle difficult chains and overcome obstacles has led many customers to describe them as the best estate agents they have ever dealt with, with many expressing their intention to return for future moves.
Bairstow Eves Estate Agents Kenley: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 97 reviews
Fantastic experience: I would highly recommend Baistow Eves Kenley. A very efficient friendly team. In particular Dianne who is on the ball with every aspect of your sale and purchase. Thank you. Kim O.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: We recently bought our first home through Bairstow Eves and the experience was great. The team was caring, attentive and responsive throughout the whole process. A huge thank you to Maxine and Diane for all your hard work in helping us get over the line.
Thank you for choosing Bairstow Eves for your first home purchase! We are thrilled to hear that our team provided you with caring, attentive, and responsive service. We'll be sure to pass your kind words along to Maxine and Diane. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: After a disappointing experience with two other well known local agents (6-8 weeks each, only 4-5 viewings between them, and listings that weren't optimised to reach the right buyers), we switched to Bairstow Eve's Kenley branch; and the difference was night and day. Maxine and her team brought genuine local market knowledge and a clear sense of what actually sells in the area, rather than just charts and notifications. Maxine led the sales process brilliantly, while Dianne on completions was warm, patient, and reassuring throughout; the two of them complement each other perfectly. Our first open house alone brought around 7 viewings and two offers. When that sale unfortunately fell through (through no fault of theirs), they got us straight back on the market, and a second open house delivered another strong turnout despite a shifting, uncertain market. We ended up with 3 offers and a successful completion, with every hiccup along the way handled smoothly. Could not recommend them highly enough, genuinely the best estate agents we've dealt with. A massive thank you to Maxine, Dianne, and the whole team for seeing us through it. It was a pleasure knowing you, and we wish you all continued success.
Thank you for your amazing review and for choosing Bairstow Eves! We are thrilled to hear about your positive experience with our Kenley branch. Our team strives to provide top-notch service, local market knowledge, and support throughout the entire sales process. Congratulations on a successful completion, and we wish you all the best in your new home. Thank you for recommending us, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Dianne helped us with our house purchase. She was approachable, prompt in her responses, and incredibly helpful throughout the entire process, which I really appreciated. She also helped us sort out some unexpected hurdles with the vendor. Overall, we were very happy with the service.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: I cannot speak highly enough of the team at Bairstow Eves Kenley, particularly Maxine and Diane. I genuinely believe that, had it not been for their diligence, professionalism, helpfulness and outstanding communication, the chain I was in would have collapsed. After realising that my own estate agents were not managing the process effectively, I discovered that Bairstow Eves were handling the bottom of the chain. I reached out to see if we could work together, and from that moment they were exceptional. They collaborated quickly, gave me an honest and transparent assessment of the situation, and immediately took action to keep everything moving. Thanks to their proactive approach and determination, the chain successfully exchanged contracts on Friday. A huge thank you to both of you. If I lived in Kenley, I wouldn't dream of selling with anyone else. You are a credit to Bairstow Eves.
Thank you for your kind words and for choosing Bairstow Eves Kenley to be a part of your home-selling journey. We are thrilled that our team, especially Maxine and Diane, were able to provide you with exceptional service and help keep the chain moving smoothly. Congratulations on successfully exchanging contracts and thank you for trusting us with your real estate needs. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: We recently purchased our new home via Bairstow Eves, the Kenley branch, and we can’t speak highly enough of Maxine and the team who oversaw all aspects of our purchase. From the initial viewing all the way through to collecting the keys Maxine was on hand to support us, always contactable and kept us updated throughout. During what was a stressful time for us, we really appreciated the level of service we received and wouldn’t hesitate in recommending this branch to anyone who is thinking of buying or selling. You made the process much easier for us. Thank you for all your help throughout. Suzanne, John and Amelia from our new home.
Thank you, Suzanne, John, and Amelia, for your kind words! We are thrilled to hear that Maxine and the team at Bairstow Eves Kenley provided you with exceptional service during your home buying process. We strive to make the process as stress-free as possible for our clients, and we are so happy we could do that for you. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I sold my house recently through Bairstow Eves. I was very impressed by Maxines in depth knowledge of the area and her pricing turned out to be spot on as I had a good offer immediately after the house went on the market! The team were very efficient and reassuring during what turned out to be a surprisingly smooth process and I would particularly mention Dianne who was very easy and helpful to deal with. Highly recommended.
Thank you for choosing Bairstow Eves to sell your home! We're thrilled that our expertise and pricing led to a quick and successful sale. Our team is dedicated to providing efficient and reassuring service for a smooth process. Thank you for mentioning Dianne, we pride ourselves on having helpful and easy-to-work-with staff. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: We recently bought our home through Bairstow Eves Kenley and it has been a real pleasure dealing with the whole team there. The experience has genuinely been excellent. The team have been incredible helpful, supportive and proactive from start to finish. A special mention to Dianne who has been kind, patient and always willing to go the extra mile to make sure we felt informed and reassured. Buying a house can be stressful, but Dianne has definitely make everything feel that bit easier. Very grateful to the whole team and would highly recommend to anyone looking to buy or sell in the area.
Thank you for sharing your positive experience with Bairstow Eves Kenley and our amazing team. We're thrilled to hear that Dianne and the rest of our team were able to provide excellent service throughout your home buying process. We strive to make the experience as stress-free as possible and it's great to hear that we succeeded. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: We purchased our new home through Bairstow Eves in Kenley. The team at Bairstow Eves were professional and supportive throughout the process; happy to recommend.
Thank you for choosing Bairstow Eves in Kenley for your home purchase! We are thrilled that our team provided professional and supportive service throughout the process. Thanks for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: We chose to appoint Bairstow Eves as Agent for the sale of our property as they have extensive local knowledge of Kenley and the surrounding areas. Led by Maxine the entire Team are extremely professional and have provided an excellent level of Customer Service. We are extremely grateful to Abi in particular for securing the sale of our home and for being so proactive in managing the processes through to completion. We highly recommend Bairstow Eves Kenley if you are intending to buy or sell a property in the local area.
Thank you for your wonderful review! We are thrilled that you had a positive experience with Bairstow Eves Kenley and our team. We couldn't be happier that Abi and Maxine were able to provide you with exceptional service and help you secure the sale of your home. Thank you for recommending us to others in the local area. Best Wishes, Lucy, Customer Feedback and Support Team
Fantastic experience: Recently sold our house through Bairstow Eves, Kenley. We chose them because they are well established and The Branch Manager, Maxine has a superb knowledge of the area. Maxine, Abi and Dianne provided us with professional expertise, and kept us informed each step of the way. They are very approachable, friendly and get the job done. Would have no hesitation in recommending them.
Thank you so much for your kind words! We are thrilled that you had a positive experience with our team at Bairstow Eves, Kenley. We strive to provide excellent service and we are so glad that Maxine, Abi, and Dianne were able to help you sell your home successfully. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Maxine and the team at Bairstow Eves Kenley have done an amazing job selling my house. They kept me updated throughout the whole process l found them very professional
Thank you for your kind words! We are thrilled to hear that we were able to provide you with a professional and efficient selling experience. It was a pleasure working with you, and we are happy to have helped make the process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: Abi is looking after the sale of my apartment , she is excellent at her job, friendly and very efficient
Thank you for your kind words! We're so happy to hear that Abi has provided excellent and efficient service for you. We take pride in our team's professionalism and friendliness and it's great to know that it's appreciated. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: I used the team at Bairstow Eves, Kenley branch to sell my property. I met with other agencies before making my decision but from my meetings with Maxine I knew almost instantly who I was going to choose. Maxine’s experience and knowledge of the area was a real factor for my decision and I knew my property would be appraised correctly. The other members of the team, Dianne and Abi, were so helpful and supportive and always answered any enquiries I had promptly and professionally. I couldn’t have asked for any more from them and can’t recommend this team highly enough if you are looking to buy or sell a property in Kenley and the surrounding areas.
Thank you so much for choosing Bairstow Eves and our fantastic team at the Kenley branch to help you sell your property! We always strive to provide top-notch service and we're thrilled that Maxine, Dianne, and Abi were able to make your experience a positive one. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Great service from Dianne. She was super helpful, got back to us quickly with any queries we had and made sure completion went as smoothly as possible for us. She continue to provide great service after completion - replying back to our emails quickly and responsively.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: Dianne has been amazing—proactive, persistent, and incredibly helpful in navigating a tough sale. Her fantastic personality makes the process so much easier. 100% recommend! ⭐⭐⭐⭐⭐
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Fantastic experience: The whole team at Bairstow Eves Kenley were amazing with the handling of selling our house. After meeting with a few estate agents we decided on Bairstow Eves and very glad we did. Right from the initial meeting up to completion of sale they were professional, but also friendly and helpful. Maxine, Abi, Dianne and the whole team were great with keeping us updated and being clear with everything we needed to know and do. Would highly recommend them.
Many thanks Doug for the fantastic recommendation and 5* review. I have passed your flattering comments onto Maxine, Abi and Dianne and the Kenley branch. Kind regards, Lucy, Customer Relations.
Fantastic experience: Just bought a house through this estate agent, Really friendly & helpful team, they made the whole process easy and straight forward.
Thank you for your thoughtful 5* review Nichola! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Fantastic experience: Great service from Abi and Diane, keeping me informed throughout my recent purchase. Felt like I was in good hands.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
Fantastic experience: Bairstow Eves Kenley have been amazing, i was listed with them for a while, very professional and communication was great. Big thanks to Maxine, Abi and Brendon. I would highly recommend.
Thank you Max for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Fantastic experience: Fabulous professional service by all the team from start to moving date . Thank you to all Maxine, Di and Abi for going above and beyond and all your support and help . Would highly recommend.
Thank you for your thoughtful 5* review and recommendation Tracey! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Fantastic experience: Took all the stress out of our house sale. Efficient, friendly and I would recommend to any of my friends and family.
Thank you for your thoughtful 5* review Jason! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Fantastic experience: amazing service thank you so much to the team and especially to dianne for the great communication and support throughout buying my first home which was very stressful. thanks!!
Fantastic experience: Please to write a glowing review of this branch. I sold my house in what was one of the toughest and cloudy times, as interest rates soared, and nobody wanted to buy. Maxine ran a tight ship, getting viewings, having Brandon and Abi working tirelessly most weekends of weekdays showing people round, in the end Abi won and got a sale, well done. Diane who was a saint in chasing the conveyancers on all sides of the chain right to the last date of closing. I have another house to sell in the future and will not hesitate to use Maxine and her crew to do the job.
Thank you John Hardy for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
Fantastic experience: We had a great experience with the team at Bairstow Eves Kenley. From viewings with Abi and Brandon to negotiating the offer with Maxine and seeing us through to completion with Dianne, it was a smooth process and they were always in communication with us. A friendly, helpful and efficient team.
Thank you for taking the time to leave us your 5* review Laura Haigh! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Fantastic experience: Wife and I are first time buyers and the team at B.E Kenley have been nothing short of excellent from start to finish. Professional, informative and great communication throughout the process from the team, especially Dianne who always kept us up to date and chased the vendor/solicitors when needed. The rare occasions Dianne wasn't available, the rest of the team led by Maxine; Abbie and Brandon were always well-informed with the current situation at hand. Would highly recommend.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
Fantastic experience: We would like to Highly Recommend Bairstow Eves Kenley. From the onset everything was great. A professional pro active team approach from viewings through to completion. Maxine and Diane were outstanding in every way possible. This included keeping us up to date with the chain from top to bottom. They were pivotal in keeping lines of communication open between all parties and were supportive through a difficult stressful process. All questions and queries were answered promptly, giving us a supportive excellent service. Thank you Maxine, Diane and all the team. Rosa and John.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Fantastic experience: From the very beginning of my journey to sell my shared ownership flat, the team at Bairstow Eves in Kenley demonstrated exceptional professionalism and dedication. Their swift arrangement for a top-notch photographer ensured that my property was showcased in the best possible light. In a challenging market, their expertise and proactive approach led to identifying a suitable buyer in no time. What truly stood out was their commitment to keeping the lines of communication open. Maxine and Dianne, in particular, were invaluable assets throughout the process. Even when faced with complexities, they navigated the situation with unparalleled perseverance, ensuring every hiccup was addressed promptly and efficiently. I wholeheartedly recommend Bairstow Eves Kenley. A huge thank you to Maxine, Dianne, and the entire team for their relentless efforts and support!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Fantastic experience: A big thank you to all the guys at Bairstow Eve Kenley for their professionalism and consideration when managing our recent house move. Thank you to Brandon for managing visits, Dianne for tracking and communicating progress and a particular thank you to Maxine for her dedication and commitment to ensuring a positive experience. We hit one or two potential problems on the way which she gave her immediate attention to, quickly and calmly resolving with positive outcomes. Good job!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
Fantastic experience: I recently purchased a property through this branch and I can't speak highly enough of the team. Maxine and Dianne were both brilliant in supporting me through the process, chasing documents, providing updates and responding to my questions. The service was incredibly efficient, professional and responsive. Can't recommend strongly enough!
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
Fantastic experience: Exchanged contracts today. Hurrah! The team at Kenley made this a relatively stress free transaction due to their problem solving skills and getting things done when they say they will. Special thanks go to Brandon and Maxine for chasing probate! Would highly recommend the staff at this branch. Well done!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Fantastic experience: A special call out and thank you to Dianne who relentlessly chased down and sped up the housebuying process for me where she could as well as giving sound advice on the process in general. Couldn't have done it without her!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Fantastic experience: As house sales go, a really relaxed and stress free experience. This was down, in the main, to the relationship with Tenaha at Bairstow and brilliant communication with all parties involved. There was lots of opportunity for the house sale to fall off the “tracks”, yet her ability to spin all those “proverbial” plates, made all parties feel at ease and knowing that it was all under control. The ability to be candid, yet understanding with individuals, when the industry can dictate, perhaps a demagogic behaviour, is a rare commodity in my experience. An opportunity to also say thank you to Maxine and Jake who have also helped me previous sales and purchases too.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Fantastic experience: Thank you Kenley Branch A big thank you to all the team at Kenley BairstowEves. I purchased my property almost four years ago from the Kenley branch and this month sold it using the same team. Nothing was too much trouble for this professional team and Tenaha Taylor was amazing. Always so helpful with not only my sale but also with my onward purchase. My conveyancing was a complete nightmare but with the help of Tenaha I made it through and I can't thank her enough. I highly recommend the Kenley branch and now Tenaha has moved to Croydon branch, I know that anyone who buys a property through them will be in great hands. Thanks to all the team!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Fantastic experience: Couldn't be happy with the support and service from the team, specifically Dianne who assisted with all queries and constantly kept me updated. Made our year :)
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
Fantastic experience: We had the best service from Bairstow Eves Kenley from Tenaha Taylor when purchasing our property. Tenaha answered any questions we had, chased solicitors and always kept us up to date throughout the process. She was excellent, kind and professional throughout.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
Fantastic experience: I had a first class experience with the Kenley Team at Bairstow Eves. They were courteous, efficient, dedicated, reliable and professional throughout. They went beyond the call of duty and were highly instrumental in enabling a smooth and trouble fee property sale to take place. A special thanks goes out to Tenaha and Maxine. I am indebted to their services and wouldn't have the slightest hesitation in recommending them as the number one estate agents in Kenley.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
Fantastic experience: Great company to deal with. They have been friendly, efficient, they have always been there to answer our questions and, have made us comfortable at every stage of the process, all staff are 100% dedicated along with the total understanding of your expectations. We would definitely recommend this estate agency as they go out of their way to get results for their clients. A particular thanks to Tenaha and Maxime at Kenley
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
Fantastic experience: My husband and I recently purchased our first home with Bairstow Eves in Kenley and Tenaha could not have been more helpful and supportive throughout the process. Thank you!!
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Fantastic experience: Maxine & Her team were excellent in a very difficult chain. It never would have happened without their efforts.
Fantastic experience: We recently sold our property with the Kenley branch and I can honestly say they have given a 5 star service. In particular Jake, Maxine and Diane. Their customer approach is 2nd to none, I was regularly updated and always left feeling confident. They possess an incredible knowledge of the Kenley area and acted quickly and professionally when it came to getting the property on the market, before I knew it we had an offer! They are a very resilient team who I would recommend to anyone should you find yourself selling or buying. Thank you to you all, dream team!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Fantastic experience: Excellent service from Bairstow Eves Kenley branch. Tanaha and her team had kept me informed about the progress of our purchase and help us resolve most of our issues whew possible. Really recommend them.
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
Fantastic experience: We picked up the keys to our first home today after an amazing service at the Kenley branch with Jake West and Dianne Haile. They kept us up to date and checked in with us through the whole process, which was especially welcomed as we didn't know what we were doing! They were always so lovely (even when we asked a million questions) and make a great team. Thank you both!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Fantastic experience: My partner & I have recently bought our first home and Tenaha & the team at Bairstow Eves were brilliant throughout the entire process. Buying a home can be very daunting and they made sure that we were updated every step of the way and went above and beyond when needed to ensure that things went as smoothly as possible. Although parts of the process were difficult due to our solicitor being awful, Tenaha was consistently helpful and proactive. I’m very grateful to have worked with such an amazing estate agent! Thank you to Tenaha, Diane, Jake & Maxine for all of your help throughout the process.
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Fantastic experience: Just wanted to write a review as we felt the service we received from Tenaha was nothing short of outstanding. We viewed a property with her and instantly fell in love. Tenaha worked super hard and went above and beyond giving us daily updates so we were fully aware of what was happening from start to finish. She instantly sold our house making the whole process as stress free as possible. Highly highly recommend using Tenaha, Maxine and the whole team in Kenley.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
Fantastic experience: I'm one of those people who rarely leave a review, good or bad, but this branch and Jake in particular deserve the 5 stars and the praise! Jake recently dealt with my purchase process and I could not be happier with the service I received from him and his team on his days off. Always professional, kept me updated during the process and even chased solicitors at various stages to keep things moving along as smoothly as possible. He was also honest and transparent, qualities which are rare to find in an estate agent!
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
Fantastic experience: Tenaha,Jake,Maxine and Diane thank you for the prompt responses, updates and friendly attitude towards me and my family! Although we were buying we were so impressed with the way you were all so well connected and could handle the enquiries without passing on messages to one another it did make a whole massive difference and ultimately convinced us this was the place for us! I have recommended your branch to my family and friends who wish to sell soon because you truly were amazing! Thank you amanda
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
Fantastic experience: Purchased my first property through this estate agent, very friendly team and Jake managed my case right until the process had finished. Highly recommend using this branch to find you a property.
Thanks for the amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
Fantastic experience: A truly excellent job by Jake West at B Eves Kenley ! He exceeded my expectations in seeing a somewhat protracted sale right through to completion, consistently remaining totally professional & an absolute pleasure to deal with... well done Jake ! I would have no hesitation in recommending Jake to others, or indeed using Jake again in the future..
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
Fantastic experience: Great customer service from the friendly team at Bairstow eves. There were some issues after completion from the developer - Jake and the whole team were very supportive, easy to contact and helped chase for a resolution.
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
Fantastic experience: We viewed a lovely property with Jake recently, and were so impressed with his professionalism and knowledge. We have been searching for a property for nearly 2 years and have been to nearly 100 viewings in that time, but we've never come away from a property feeling as well-informed as we did with Jake. He made the whole viewing a pleasure, as his personality (even from behind a mask) shone through and he made us feel so comfortable and listened to. We've come across estate agents who seem focused on the commission, but with Jake we felt that he wanted the best for us. In the end we did not put an offer in on the property, but we wanted to give Jake some positive feedback for the experience he gave us. He's a huge asset to Bairstow Eves
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
Positive experience: The whole team at Birstow eve’s has been brilliant from start to finish with the sale of our property . A special mention to Diane she has been a pleasure to work with throughout the process.
Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Relations.
Fantastic experience: Maxine and her team did a first class job of selling my property, I accepted an offer a week after it was on the market. Their knowledge of Kenley and the surrounding areas makes a true difference when it comes to marketing. Great communication and advice from the team all the way through the sale.
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Fantastic experience: I contacted bairstow eves Kenley during the latter part of lock down. We had been searching for a property for more than 2 years and had a very low opinion of estate agents by this point as we had found them to lack professionalism and integrity. As soon as we contacted the bairstow eves team at Kenley however it was obvious immediately that this was going to be a quality customer focused service. The manager Maxine was the first person we spoke to and she immediately understood our needs and went to work assuring us that our experience with the team would be a positive one. They absolutely delivered on that promise. Throughout the buying process we were kept informed and dealt with in a very honest way - even if the news that was being communicated was not necessarily good/in our favour. This was what we expected from a professional organisation. The end result was very satisfactory and we couldn't be happier to have found a home through them and are happily setting in. Thanks to the Maxine, Kerry and the whole team there for making what could be a very stressful experience far less so. A rare culture in the estate agents game. Lorenzo & Jan Hall
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
Fantastic experience: I had Bairstow Eves in line for the sale of my late Mother's house in Whyteleafe as they were local and knew the local market. Excellent communication between myself and my solicitor at all stages, culminating in a successful if somewhat protracted process which was the fault of others, not Bairstow Eves who acted correctly all the way through.Many thanks to all the staff.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
Fantastic experience: Recently completed a sale with Bairstow Eves, Maxine, Kerry and Dianne were great. We had lots of issues along the way but they were dealt with efficiently. Great communication, their customer service is amazing always going that extra mile. Would definitely recommend them.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Fantastic experience: A truly exceptional service from the Kenley branch of Bairstow Eve, who put together a stunning marketing package for our property. After two back-to-back open days, they were inundated with offers far higher than the initial asking price. Maxine and Kerry went above and beyond our expectations and were always swift to reply to any calls or emails. They went out of their way to answer any questions and were more than happy to advise on the properties we viewed even if they were on with another agency. They both know the area like the back of their hand and with a wealth of experience behind them, I cannot recommend this team highly enough. A five star rating for a five star, professional and lovely team.
Thanks Tash for the wonderful 5* review, recommendation and your kind words! Best wishes, Lucy, Customer Relations.
Fantastic experience: I owe Kerry Harris, Maxine Taylor and Dianne Haile at Bairstow Eves Kenley a huge thank you for their help, diligence and hard work with my sale. From the valuation, presentation of the property and viewings, through to the progression of the sale to completion, the team were invaluable. All of my many questions and requests were answered promptly in a professional, friendly and patient manner. The various stages were explained to me and I was kept abreast of progress throughout. As exchange of contracts neared, the team provided me with even more frequent updates as necessary. Thanks to the team's continuous hard work, I was able to complete on my sale and onward purchase in good time. I would certainly recommend Bairstow Eves Kenley and I thank them once again for all their hard work.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
Fantastic experience: Bairstow Eves weren't our agents but agents of the vendor of our new property. Kerry and the rest of the team have been truly fantastic with great communication and dedication, always on hand to support. I'm well aware that our chain would have fallen apart numerous times without their hardwork. When the time comes for us to sell I will look no further than this amazing set of hands. I cannot thank Kerry enough.
Thank you for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
Fantastic experience: Amazing customer service from Maxine and Kerry. Without their dedication and attention to detail I doubt we would have been to have exchanged. Thank you both so much for your hardwork and professionalism.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
Fantastic experience: Really great job done by the Kenley Team at Bairstow Eves from finding the perfect buyer to progressing the sale of my house under a tight deadline. Thanks to Maxine, Kerry and Dianne who all did a great job keeping me informed and responding to my anxious calls. They really earnt their commission.
Thank you for your glowing 5* review and wonderful comments. Kind regards, Lucy, Customer Relations.
Fantastic experience: Kerry and the team at Bairstow Eves have been fantastic during the sale of our property. It took a long while to complete and they were always helpful and patient. I would definitely recommend them if you are considering selling in the Kenley area.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Fantastic experience: Very impressed with the crew when selling my property with Bairstow Eves Kenley. We had a few hiccups but was no fault of this firms, they were helpful and easily contactable. I would recommend using your own Solicitor and not their recommended ones but as an Estate Agents they were brilliant.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Fantastic experience: I highly recommend Bairstow Eves Kenley. I recently sold my house through Maxine and her team, and I have also bought my new dream home with this branch. I felt the team were proactive, professional and had my interests at heart throughout this process. Maxine provided honest advice and was always available to discuss questions and concerns. Because of her honest approach we sold our home quickly. We were delighted but had not found a new one. Maxine was instrumental in helping us find our dream home, we were registered with every agent in the area so I am able to compare this process against competItors. Every single property she presented to us met the brief. I feel this branch have the best quality of properties in the area. She showed us round herself and was knowledgeable. When it came to securing the house I could tell she had the vendor’s interests at heart, but after getting to know her I also felt she wanted to help me and my family find a home we would love too. If you want sell your home quickly or if you want to live in Kenley this is the agent i would recommend.
Thank you for the wonderful recommendation and 5* review. Best wishes, Lucy Customer Relations.
Fantastic experience: I sold my property with Bairstow Eves in Kenley last year and Kerry was an absolute superstar throughout. Kerry is diligent, always responsive and very professional. I couldn't recommend Maxine and the team more highly.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
Fantastic experience: Kerry, Maxine and Dianne were a great team to work with throughout the purchasing process.They kept us informed and supported us with keeping everything on track. We couldn't have been happier working with them all, and would recommend them to anyone looking to sell or buy in the Kenley area.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Fantastic experience: Kerry, Dianne and Maxine were nothing but helpful and professional when liaising with me in purchasing a property through them. Every enquiry I made was dealt with and answered in a quick and informative manor. They all always responded and never didn’t reply to any question or query that I had. I couldn’t recommend them enough and would definitely use when I come to sell my property.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
Fantastic experience: We put our house on the market in February not really knowing what we would have to do, both Maxine and Kerry talk us through the process and ensured that we knew what we need to do and kept us updated every step of the way. Covid obviously had an impact on the progress but Maxine made sure she contacted us before being furloughed and said should we need her she could be reached still to help, which i think was going above and beyond & great considering the uncertainty with everything!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
Fantastic experience: Maxine and Kerry provided a professional, efficient service throughout, including for the duration of the lockdown period. They responded quickly to any queries and identified a buyer for my late father’s property at the asking price rapidly.
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
Fantastic experience: Great, Professional. Really good advice for selling the house. Sale wenth through even though it was all during Covid-19. Maxine gave me her personal numnber if I ever needed it despite the downturn. If I were to move in the area gain defo use them.
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
Negative experience: Poor service. Ignorant staff. And simply do not accept responsibility for poorly trained staff. Save yourself time and don't bother using them.
Thank you for taking the time to leave us your comments and I am sorry to read that this may have been your experience. Should you wish to discuss your concerns further, please contact us directly via [email protected]. Kind regards, Donna
Fantastic experience: We chose Bairstow Eves in Kenley due to their obvious expertise in the local area, and also due to the fact that from the very first meeting we had with them it was obvious they were honest, knowledgable and were going to work very hard to get us the best price for our property. Throughout a really tricky and complicated chain, Jenna, Maxine and Tenaha proved we were right. They were all really attentive and worked especially hard to get the deal over the line for us. They even worked with us to progress the deal during their days off! We were really impressed with every aspect of working with them, are completely certain we made the right choice for our agent and would absolutely recommend them to people in the area.
Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy
Fantastic experience: A big thank you to Maxine Taylor and her team at Kenley for the efficient way they handled the sale of my home. From day one I was kept informed of all viewings and offers and after accepting an offer they advised me on the sale and updated me regularly on how it was proceeding right through till the final day of being sold!
Wonderful to read John that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
Fantastic experience: I would just like to say a Big Thank you to Bairstow and Eves and Especially Maxine who have made the experience of buying our first house stress free and smooth as it could possibly go. I would highly recommend using Bairstow and Eves in the future for there professional service all round. ***** 5 Star
Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! Thank you for the recommendation. Best wishes, Lucy.
Fantastic experience: Many thanks to the whole Team in Kenley for helping us with our first property, a special thanks to Jenna who followed our case very closely and helped us out during the whole process. Overall a very professional Team, would definitely recommend this brunch.
Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
Fantastic experience: Jenna @ the kenley branch was super helpful with our property search checking in with us and making sure we wasn’t forgotten, will be using again in the future
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
Fantastic experience: Highly recommend, we have used Bairstow Eves twice. They are professional, have very good knowledge of the area and market. After sales are also excellent. Thank you to all the team at the Kenley Office.
Thank you for your kind 5* review! I will make sure your wonderful words are forwarded to our local team. Best wishes, Scott
Positive experience: Very happy with the service I received from the team at Kenley, Jenna, Maxine and Connor. Helpful, friendly and professional service. Took the pain out of moving and having to show people round. Kept well informed of what was happening and arranged plenty of viewings for me. Would recommend based on my own experience.
Thank you Jacqueline for the amazing review of your experience with our Bairstow Eves branch in Kenley. Many thanks for the recommendation.
Best wishes, Lucy
Fantastic experience: Great service from Maxine and the team. Did exactly what Maxine said they would do. Achieved a good price in a tough market but kept us up to date from the start to completion. Would definitely recommend them.
Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! Best wishes, Lucy.
Negative experience: I was left with the impression that the agent was more interested about their commission than anything else. Steer clear.
Good morning Michael,
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at [email protected]
Kind regards, Lucy.
Negative experience: Oh dear. I usually find Bairstow Eves very good. However, unfortunately, I found this branch to be disorganized (the seller turned up late), rude (they then tried to rush us around the house because they had to 'collect their children'), unknowledgeable (Or perhaps just unwilling to answer basic questions), rude, and quite frankly, we felt Maxine, the branch manager, spent most of her time looking down her nose at us. Which is a shame, as we were prepared to offer the full asking price. Considering the house had been 'on and off' the market for a year, and the owners were now considering a private buyer (perhaps they too had lost confidence in Bairstow Eves Kenley), we feel the discourteous attitude of the manager was a little reckless. Nevermind. We wish the sellers luck, although, we would suggest changing agents.
Good morning,
I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at [email protected]
Kind regards, Lucy.
Fantastic experience: Many thanks to Maxine, Jenna and Connor for a very speedy and friendly process. They organised lots of viewings and worked hard to get a sale for me, and kept me informed all the way along the line, to a successful completion. I would thoroughly recommend Bairstow Eves in Kenley.
Thank you Cindy for your wonderful 5* review and kind recommendation of Maxine, Jenna, Connor and our local Bairstow Evess team.
Best wishes, Scott
Fantastic experience: Would like to thank the whole team at Kenley, for all their support in purchasing my first home. With what seemed to be like complications, Jenna was able to sort out the issues and always kept me updated. Still a month on, they are very helpful. Definitely recommend them to anyone.
Sagar, Thank you for your great review! We are so happy we were able to help you find your first home and hope you settle in quickly. Kind Regards Renee
Fantastic experience: Recently bought a house in Whyteleafe. Jenna and all the team at Bairstow Eves Kenley were really helpful and proffessional. I Would recommend them.
Thank you so much for your 5 star review!
Fantastic experience: I have been invited to provide feedback and I am more than delighted to do so! My wife and I fell in love with a property and when we inquired at the vendor’s estate agents, we were met with Jenna Clarke and Maxine Taylor of Bairstow Eves. In terms of background, we have been working to a very tight and demanding schedule – both for us as buyers and indeed the Bairstow office. In spite of this initial difficulty, our dealings with Jenna have been professional, courteous and friendly. Jenna’s exceptional knowledge of the property and indeed, the wider general property market has been exemplary and sincere. She has a embracing, ‘can do attitude’ and always adopts a ‘nothing is too much trouble’ policy; which is essential when buyers are interacting with estate agents and navigating the complexities of house purchasing. Jenna Clarke, is a complete asset to her office and indeed the wider business. Why can’t all estate agents be as professional and friendly as Jenna? My wife and I 100% endorse Jenna Clarke and her office. Mr & Mrs J Dunstan
We really appreciate you taking the time to share your experience with us!
Fantastic experience: Jenna did a fantastic job with our recently move into our new home in Kenley . She couldn’t be more helpful and always answered our questions . She is a pleasure to meet and we will defiantly be using her again if we ever move
Thank you Lacey, i am glad to read that Jenna was able to deliver an efficient service to you. I will pass on your kind comments.
Regards,
Sarah
Fantastic experience: At first I was reluctant to book a valuation on my home as I've lived there for over 15 years, but Connor helped me through every step from selling my home to helping me find a new home that is a lot more manageable and thanks to the advice, he helped me get from his mortgage adviser, I have manageable monthly out goings.
Hello Paul, it is fantastic to read that Connor and the team at Bairstow Eves in Kenley offered you a 5 star service, helped you through every step of the way and offered great advice in finding a home that suited your needs. Best wishes, Emma.
Fantastic experience: I recently appointed Jenna at Bairstow Eves to sell my property and she has been a breathe of fresh air compared to my past experiences. Her advice on how to pitch my price was very professional and has kept me up to date the whole way through. In her abscence her colleagues have also been very helpful. I will definitely be re-using Bairstow Eves Kenley.
Hi Ricky, thank you for taking the time to leave us your excellent 5 star review of the professional and helpful service you received from Jenna and the team at Bairstow Eves in Kenley. We look forward to helping you again in the future. Best wishes, Emma.
Fantastic experience: Really happy with the service I received from Connor at Bairstow Eves. He is very knowledgeable and I can’t fault him or his colleagues the service I received was excellent definitely recommend to anyone.
Hello Harry, it is great to read that Connor from our Bairstow Eves team in Kenley offered you a 5 star service and that he was very knowledgeable. Best wishes, Emma.
Fantastic experience: Manager Maxine at this office with the help of Jenna and Camilla arranged all the viewings leading to a successful offer. With up to seven viewings a week at times, this team kept me informed at every step of the way. Once an offer had been made Maxine and Jenna followed up and answered any queries and ensured the sale went through. Excellent Job. I also used the Countrywide solicitors which provided an excellent and speedy service unlike some smaller solicitors.
Hi Tony, thank you for taking the time to leave us with this excellent 5* review of the great service you received from Bairstow Eves in Kenley. It is fantastic to read that Maxine and her team worked hard to arrange lots of viewings whilst keeping you fully informed, securing a purchaser and ensuring the sale went through. Best wishes, Emma.
Fantastic experience: Great service from Maxine and Jenna in Barstow Eves Kenley. They persisted over a period of time to sell our house in a tough market. Many thanks to them we are now incredibly happy in our new family home. If you are looking for proactive estate agents, look no further.
Hi Sarah, thank you for leaving your excellent 5 star review of the great service you received from Maxine and Jenna at our dedicated Bairstow Eves team in Kenley. It is brilliant to read that they persisted and sold your house in a tough market and I would like to wish you all the best in your new home. Kind regards, Emma.
Fantastic experience: I would like to say a big thank you to the Kenley Bairstow Eves team for selling our property, especially Maxine for sticking by us during the lengthy process. We finally got there in the end and don’t think we would have achieved this without your level of input and professionalism. Highly recommended!!! :D
Thank you Daniel for this amazing 5* review of Bairstow Eves in Kenley, especially for Maxine. It is wonderful to read how supportive you found the branch team and how they came across as professional in all aspects. Brilliant to see that you would highly recommend us. Thank you once again, Scott.
Fantastic experience: Recently purchased a property through Bairstow Eves in Kenley. The team there were excellent in all regards with strong local knowledge and experience in helping the purchase go through as smoothly as possible. Maxine and Jenna were always available for whatever questions or practicalities I had and kept me informed throughout of where the various parties were within the chain. Would highly recommend their services to any prospective buyer or seller in the area.
Thank you for the wonderful 5* review and recommendation. It is great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Maxine, Jenna and the team at Bairstow Eves in Kenley. Best wishes settling into your new home. Many thanks, Sarah
Fantastic experience: Great service from the team at Kenley. Kept us informed all the way through the process. Maxine and her team did an excellent job with our sale.
Hello Chris, really great to read another 5 star review for the Kenley branch of Bairstow Eves Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to Maxine and the entire team. Kind regards
Fantastic experience: We completed a sale recently through this branch, our local branch at the time. Excellent service all round from Maxine (branch manager) & her friendly team helped us get the best result for all involved. Would highly recommend.
Thank you for leaving this amazing five star review. I am so pleased to hear how supported you felt by Maxine during your sale. As always we love hearing excellent feedback like this about our branch staff and I'll make sure Maxine and the entire team at the branch hear your lovely comments about their personal and straightforward service. Many thanks.
Negative experience: I used Bairstow Eves in Kenley to sell my property back in June this year. I was left very disappointed throughout the whole process and found them to be very rude and unhelpful. They gave a very good sales talk before putting my property on the market but that is where the customer service ended. At the end of the whole house selling process i was left wondering who was worse, Bairstow Eves, or the solicitor that they recommended for me to use.
Hi Chris, Thank you for taking the time to leave us this feedback. I'm sorry to read that you were unhappy with the service you received. Customer service is very important to us so I have passed your comments on to the branch manager so he can look at what changes we can make to improve this service going forward. Congratulations on the sale of your property, I wish you all the best for the future.
Customer Relations Team
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