Stirling Ackroyd Estate Agents Guildford

Fantastic experience: I cannot thank Ruby enough for helping me to find the best place for myself and my dog to live. From the start, she communicated amazingly, gave me options and actually listened to what I needed. I never had to wonder what was going on in the process as she kept me up to date the whole time and genuinely wanted the best for us rather than just pushing us toward a property. Thank you so much Ruby for helping us start a new chapter with as little stress as possible!

Fantastic experience: My name is Dinil Kumar, and I received assistance from Sterling Ackroyd while searching for accommodation in Guildford. The service provided by the agent Arti Nuzi was excellent. He/She was very communicative throughout the process, provided clear details about the tenancies, and shared several good housing options in the Guildford area. But, I made a decision to accept accommodation offered by the University of Surrey due to its proximity to campus. However, I truly appreciate the support and professionalism shown during my search, and it was a very positive experience.

Fantastic experience: Hannah has been absolutely brilliant as we navigate a new tenancy in stressful times. No question has ever appeared too much trouble, she is kind and knowledgeable, and was even replying emails at 11pm one night - this hard working soul needs more than 5 stars! Thank you Hannah. I would also like to thank Kitty and Ruby who have also been so very kind and helpful. All three of you are a complete credit to Stirling Ackroyd. Thank you!

Fantastic experience: Renting a property through Stirling Ackroyd has been straightforward and easy. Hannah has been very polite and helpful, between showing me the properties, answering any questions I've had, and helping with the whole process. Very good service.

Fantastic experience: I have been assisted by Jack in the process of buying a flat and Jack's support was amazing. Jack has suggested me plenty of flats that matched my requirements (price, location, size). His knowledge of the market was impressive and has definitely helped me to find the best flat there was.

Fantastic experience: Hannah was our letting agent. She was very nice and understanding with our questions!

Fantastic experience: Hannah was great! She explained everything so carefully and well, and had such a bubbly personality.

Fantastic experience: Hannah is so nice and sweet. Take us to several pretty places in Guildford.

Fantastic experience: I am having a great experience its been almost a month since i have checked in , no issues in the house . Special thanks to Mr. Artenis Nuzi He has helped me a lot in my process and was very kind and helpful person.

Fantastic experience: A big thank you to Jack Thompson for all your help and support with buying our first property in Guildford. We appreciate all the efforts you have gone too to help make the process run as smoothly as possible.

Fantastic experience: Hannah is such a wonderful agent, she really helped me out and asked about my concerns and what I would like. I truly appreciated her. She’s the best!

Fantastic experience: Hannah Ryan. Was a great consultant who was very helpful when giving us our tour of the properties. Answered all are questions and provided us with an email with all the details we needed after. Would recommend.

Fantastic experience: Hannah Ryan was a great consultant who helped us look for housing. She was able to answer any questions we had well, and made our viewing experience enjoyable.

Fantastic experience: Stirling Ackroyd helped us get our student house and where super accommodating, especially Hannah who was really patient, taking all of our many calls and answering all our questions leaving us felt really looked after. She checked up on us and kept us informed making the whole experience stress free and simple, giving us a great experience!

Fantastic experience: The service is amazing. Arti and Tarkan were really helpful. I will definitely work with them again in the future.

Fantastic experience: I recently bought a flat through Stirling Ackroyd Guildford, and the service was excellent from start to finish. Jack Thompson was particularly helpful—always professional, responsive, and proactive throughout the entire process. He kept me updated at every stage, answered all my questions promptly, and helped make what can be a stressful experience feel smooth and straightforward. I’m very happy with the purchase and I would definitely recommend Stirling Ackroyd Guildford to anyone looking to buy in the area. Highly appreciated the support—thank you!

Fantastic experience: Jack from Stirling Ackroyd has been amazing throughout our house sale. His professionalism, understanding and work ethic have been 2nd to none. Always answered calls, returned calls and replied to emails incredibly quickly. Helped me to chase up solicitors and the chain. Even on his day off, I was able to contact him or his colleague Martin was also fully aware of the case. I’ve used several estate agents in the past and none of them have ever come close to Jack and Martin at Stirling Ackroyd. I cannot rate them highly enough. Selling a house can be incredibly stressful, but Jack made sure the process was as smooth as possible.

Fantastic experience: Kitty was really really helpful. Highly recommend her to help sort houses in future. 5 star service.

Fantastic experience: I recently had the pleasure of dealing with Kieran Thomas & Mark Sugarman for a mutual file / sale. I think in this market it’s very quick to get frustrated / have doubts, especially in the run up towards Christmas, but these 2 chaps helped me massively get a property sale pushed through, always picked up the phone, and delivered on what they were going to do. I don’t think we would have completed this side of the new year without these - a credit to the branch, you’ve made the sellers incredibly happy. Thank you both!

Fantastic experience: Jack was informative and helpful throughout the process of selling my flat which ended up being more stressful than expected due to issues with the other side. His support throughout the whole process made the process more bearable. Thanks.

Fantastic experience: Hannah give us a wonderful service today, and show us three properties, give us a good introduction and a nice lift throughout viewings.

Fantastic experience: Hannah took us for a couple of house viewings and it was a wonderful experience! She was knowledgeable, helpful and most importantly so, so friendly! It made what is usually a stressful experience rather enjoyable! ☺️

Fantastic experience: Had a lovely time with Hannah, she was great to chat with and made the viewing the 5 house very pleasant.

Fantastic experience: First time doing house viewings and Hannah made it so comfortable, thank you for a lovely experience!!!

Fantastic experience: Hannah is a life saver! Her professionalism whilst also making the viewings a fun experience should be commended. She has made this daunting process feel really easy. Thank you Hannah!!

Positive experience: Jack and Martyn were supportive through an incredibly frustrating and drawn out transaction. As a buyer, they were always at the end of the phone, either for me to grumble to about the process or chase their client (made up of a multitude of corporate service providers). There were times that maybe they could have pushed harder to speak to people higher up the hierarchy chain to make things happen or challenge the BS coming out of the sellers advisors for months on end, but I understand that they work for the hand that feeds them (their corporate client - rather than the buyer!). I would buy through them again and would appoint on sale.

Fantastic experience: Hannah was very helpful through the process and was able to secure our ideal property even with high demand. Myself and my friends had a stress free experience due to her help and we are very grateful.

Fantastic experience: Hannah has been most helpful to my daughter and her friends in finding the perfect house rental for them for next year. She has gone above and beyond in her communication, which has reassured them…..and myself. Thanks Hannah

Fantastic experience: Stirling Ackroyd is really accommodating to students. Great experience so far. Hannah was helping me while I was looking for a house and she made the whole process easy. She sent me a detailed video tour straight away since I couldn’t make the viewing, answered every question clearly, and replied quickly even on her day off. She stayed patient, understood my situation, and kept the communication simple. If you want an agent who follows up, keeps you informed, and doesn’t leave you waiting, Hannah is the one. I really appreciated how reliable and on top of things she was.

Fantastic experience: Really pleased to have sorted my housing for next year at university. Kitty was super helpful throughout the whole process.

Fantastic experience: Hannah was highly helpful in finding and helping me secure a property to rent as a uni student. She made the whole process stress-free and went above and beyond to ensure we had a quick and easy process that ended with a house that met all our specific requirements.

Fantastic experience: Hannah was super helpful throughout the whole process of finding and renting! Always available and very friendly, thanks a bunch

Fantastic experience: Had an amazing experience viewing properties today with Arti. My girlfriend and I are very new to looking at and renting properties but he was incredibly helpful, as was the person we were on the phone to organising the viewings (I believe his name was Alex). Everyone was very accommodating and always prioritised us and answered every question we could think of. Would always recommend Stirliny Ackroyd to anyone looking for a property to rent or buy!

Fantastic experience: Being a group of 4 first year uni students, looking for a house with specific wants, we were assisted very well by Hannah! She has been so helpful; answering any questions we’ve had, at pretty much any time of day! We’ve also felt very prioritised and cared for due to Hannah doing all she could for us, to get the house we wanted.

Fantastic experience: I recently faced a difficult situation where the tenant in the property we were supposed to move into refused to vacate. I reached out to Stirling Ackoryd, and I’m so glad I did! A huge thank you to Arti, who went above and beyond to help my family find a new home quickly so we wouldn’t be left without one. He was extremely professional, patient, and thorough in explaining all the available options. He kept in touch regularly, checking on our progress and offering great advice throughout. Thanks also to Alex and Richard for their support and guidance in dealing with the situation. Even though I didn’t end up renting a property through Stirling Ackoryd (as the tenant eventually agreed to vacate from the original property I was supposed to move), I’m genuinely impressed with their professionalism, care, and customer service. Highly recommend Stirling Ackoryd for anyone looking for a trustworthy and supportive letting agency!

Fantastic experience: Arti was always available and responsive - helped me find the right property suited to my needs. No complaints.

Fantastic experience: Great estate agents, very clear and communicative, Jack was very easy to contact to help with any queries and setting up viewings 10/10

Fantastic experience: I had a great experience with Stirling Ackroyd Guildford. Kitty Harvey, the Lettings Consultant, was fantastic — she communicated clearly, responded quickly, and made the whole process of viewing the property smooth and easy. She explained everything in detail, which really helped me understand the letting process. Highly recommend their professional and friendly service.

Fantastic experience: I had a brilliant experience with Stirling Ackroyd. The communication was great, especially with Hannah, who went above and beyond to help me find the right room Thank you

Fantastic experience: I had a great experience finding the flat with Stirling Ackroyd Guildford under Arti Nuzi's guidance. Every time I send an email, I receive a prompt response. Thank you very much for your excellent service

Fantastic experience: A very good experience. Jack was amazing, good communication and very helpful. Property sale wnt very smoothly.

Fantastic experience: I had an excellent experience working with Tarkan. His knowledge of the property market and the industry as a whole is truly impressive. From start to finish, he was professional, responsive, and always went above and beyond to make the process smooth and stress-free. Tarkan clearly knows his field inside and out — he provided honest advice, answered every question with confidence, and made sure I felt supported throughout. It’s rare to find an estate agent who combines expertise with genuine care for clients, but Tarkan does exactly that. I would highly recommend him to anyone looking for a reliable and knowledgeable estate agent!

Fantastic experience: We have been very impressed with Tarkan, Arti and Kitty at Stirling Ackroyd whilst my partner and I search for a rental property. All three staff members are very professional, friendly and extremely helpful whilst providing a personal service. Would recommend Sterling Ackroyd.

Fantastic experience: I can't speak highly enough of Stirling Aykroyd Jack/Martin. The entire experience, from the moment I walked in was fantastic. The staff were friendly and efficient and Jack was not only knowledgeable but also took the time to address all my questions and concerns. From my first viewing through to completion was effortless. 5 star service

Fantastic experience: Thank you very much. I got room very Quick. Very good agency.

Fantastic experience: Very good service all team very lovely and thanks you for kitty harvey very helpful thanks you so much

Fantastic experience: Highly recommend! Tarkan was extremely efficient and always replied quickly to our questions. The entire process was smooth and well-organized – from acceptance of the offer, through the reference checks, all the way to collecting the keys. Very professional and made everything stress-free. Highly recommend!

Fantastic experience: Brilliant Service from Tarkan in Guildford! I had a brilliant experience working with Tarkan at Stirling Ackroyd in Guildford! From start to finish, he was incredibly helpful and professional. He gave excellent advice and took the time to clearly explain everything about their NDO product, which really helped me understand my options and make the right decision. What impressed me most was his communication, while no other agent even got back to me, Tarkan called right away and kept me updated every step of the way. Even though I didn’t end up taking a property with Stirling Ackroyd as we decided to go ahead with another one, the above still applies, Tarkan’s service was outstanding, and he truly went above and beyond. I’d highly recommend him to anyone looking for a reliable and dedicated estate agent in Guildford!

Fantastic experience: Tarkan was an absolutely fantastic estate agent to work with. He took the time to explain every step of the process clearly, making everything easy to understand and stress-free. His professionalism, knowledge, and attention to detail really stood out. Tarkan was always available to answer any questions and made sure I felt confident and informed throughout. I couldn’t have asked for a better experience, highly recommend him to anyone looking for a reliable and trustworthy estate agent!

Fantastic experience: From the initial valuation and professional advice to communications throughout, including some tricky negotiations, I could not have asked for better service. Whether buying or selling I recommend Stirling Ackroyd. A big thank you to Jack and Martin, they achieved even more than hoped for.

Fantastic experience: I had the pleasure of being assisted with Hannah at Stirling. They are very quick with their responses and helped me through my referencing process. Always responsive to emails and phone call in a very timely manner. As a doctor it is a challenge at times to find the right time to schedule viewings etc. but the team have been very accommodating and helpful. Lovely team!

Fantastic experience: Kitty was an amazing agent. She provided quick and swift service and made the process super smooth. Thank you!

Fantastic experience: Jack was super helpful throughout the whole process of buying my first flat which ended up being much more stressful than expected due to issues with the other side. His support throughout the process was amazing - great service!

Fantastic experience: My experience with Tarkan and the rest of the team in Guildford was very professional. He was quick to respond to questions and updates regarding the whole tenancy process. I am truly grateful for the support

Fantastic experience: ★★★★★ Fantastic experience with Stirling Ackroyd Guildford, great customer service. Especially Hannah Ryan was brilliant - very friendly and helpful. She clearly cares about providing a high-quality service and making her clients happy.A huge thanks to Hannah, Highly recommend!

Fantastic experience: Had problems with goodlord account for referencing but everyone's very helpful and patient. Many thanks to them most especially to Tarkan. I'm looking forward to finally moving into the property.

Fantastic experience: Tarkan was very professional and helpful during the viewing and on the call. As it was my first time renting in the UK, he explained the next steps clearly and made everything easy to understand. I really appreciated his support and would highly recommend him!

Fantastic experience: We had a fantastic experience with Tarkan! He was incredibly professional throughout the viewing and made the whole process of securing our house smooth and stress-free. He was clear, helpful, and attentive to our questions, which gave us a lot of confidence. Couldn’t recommend him more highly thank you, Tarkan!

Fantastic experience: I had a really positive experience with Stirling Ackroyd. As a uni student, I needed to find accommodation quickly, and they made the whole process so much easier. Special thanks to Kitty Harvey, who went out of her way to recommend places that matched my preferences and helped me secure somewhere in no time. She was professional, friendly, and genuinely cared about making sure I found the right place. Would definitely recommend!

Fantastic experience: Stirling Ackroyd Estate Agents have been so good to me. They’ve been happy to assist with any issues I have and I’m really pleased with their services. Their colleagues (such as Hannah) have been really helpful to me.

Fantastic experience: I’ve rented recently through Stirling Ackroyd Guildford and the experience has been excellent. The team have been professional, responsive, and very easy to deal with throughout the process, especially Hannah. Communication has been clear, and any questions I had were handled quickly and helpfully. Overall, it’s been a smooth and stress-free renting experience, and I’d happily recommend them to others looking in the area.

Positive experience: Hannah Ryan was helpful and cheerful and worked hard to keep us in the loop with our new rental. Though she didn't always know the answers, she was great about digging in and finding them out. We appreciated working with Stirling Ackroyd.

Fantastic experience: I would like to thank Arti Nuzi for his friendliness and professionalism in my interactions with Stirling Ackroyd. Although it had to be cancelled due to a fault neither party were liable for, I had a viewing with Arti and proceeded with the property initially. Arti was hand down the best agent I have ever viewed a property with, you could tell he genuinely cared about performing his job well. Even in subsequent calls to rectify the situation, he remained super bright and friendly which really stood out from the many other agents I have conversed with in the past. He’s great at his job and I would 100% recommend!

Fantastic experience: When it comes to shifting to a new home in Guildford after our contract expired on our university accommodations, our first choice was Stirling Ackroyd. Even though the letting process is very long which is still efficient and safe. Apart from the house viewings, you can do everything in online. Christine Cheek from Guildford office remembered us from our first call and followed up on us even after 2 weeks. Alex and Richard has been very supportive in showing up to our property whenever we have something that needs to be fixed. Chloe ferguson, our property manager has also been very supportive with our reasonable needs and contacted our landlord, and the landlord has been extremely responsive with all our needs. We are happy that we chose Stirling Ackroyd.

Negative experience: Absolutely awful experience with Stirling Ackroyd Guildford. I rented a flat in Farnborough through them, and it was a nightmare from start to finish. They clearly didn’t do any proper checks on the property before handing it over — within weeks I was dealing with severe mold, a leaking ceiling, a broken boiler in the middle of winter, and even a rodent infestation. The place was completely unfit to live in, yet they dragged their feet every step of the way when it came to sorting anything out. Communication was terrible, promises were made and never kept, and I constantly had to chase them for updates. It honestly felt like they cared more about protecting the landlord than their tenant’s safety or wellbeing. I wouldn’t trust them with a garden shed, let alone somewhere to live. If you value your health, sanity, and basic living conditions, avoid Stirling Ackroyd Guildford at all costs.

Fantastic experience: Jack Thompson from Stirling was excellent throughout the whole process of purchase. Smooth and professional service.

Positive experience: Jack, Martin and the team were fantastic. Almost lost my sale quite a few times as had a very difficult buyer but they really helped push it through. Would Highly recommend

Fantastic experience: I had a great experience with Stirling Ackroyd Guildford and would like to thank Jack, Sandra, and Suzanna for their excellent support throughout the process. They were all professional, friendly, and made everything as smooth as possible. They responded quickly to any questions I had, and I’m now happily settled in the new flat — really appreciate all your help!

Fantastic experience: Thank you Christine I've had a great experience with professional, responsive, and genuinely helpful throughout the entire process. They made everything smooth and stress-free, and I truly appreciate their support. Highly recommend them … Temitope

Fantastic experience: I bought a house with Stirling Ackroyd Guildford. Jack was very helpful and flexible. I had to arrange couple additional viewings with my builder that took a long time and Jack was very accommodating. Overall a very positive experience. Thank you!

Fantastic experience: Although we didn’t go ahead with the property, I really appreciated Arti Nuzi’s professionalism and the way he handled everything. He was clear, polite, and genuinely helpful throughout. Would happily recommend him to anyone looking for a property!

Fantastic experience: Having rented through Stirling Ackroyd we were very happy with the service we received, shout out to Chloe who was great, thank you!

Fantastic experience: Alex Stone has been really helpful throughout getting tenant search for us. He had been very professional and gone beyond for us during difficult time where old tenant have not left property but we needed to find new one. His initiation on getting the update on property condition and being there when we needed get us through the tough time . Thank you Alex ! Would definitely recommend Stirling Ackroyd if you are looking to find tenant and property management.

Fantastic experience: Excellent service! I had a great experience with them, they were very quick to respond, nice and friendly, and made the process very stress free! They were very efficient! Communicated amazingly. Thank You!

Fantastic experience: I had an amazing experience with Stirling Ackroyd in Guildford. They are absolutely fantastic with communication and are determined in helping you in every way possible. A big thank you especially to Christine, who went above and beyond to support me through everything.

Fantastic experience: Dear Christine Cheek I just wanted to take a moment to express my heartfelt gratitude for all your hard work, patience, and dedication in helping me find the perfect property. Your expertise, guidance, and professionalism made the entire process smooth and stress-free. I truly appreciate the time and effort you put into understanding my needs and finding a place that feels just right. Your knowledge of the market and attention to detail were invaluable, and I couldn’t have done it without you! Thank you once again for your outstanding service. I will definitely be recommending you to anyone looking for a great real estate agent!

Fantastic experience: I had an amazing experience with Stirling Ackroyd in Guildford! The communication was great, especially with Kitty, who went above and beyond to help me find the right home—even from a long distance. She was always quick to respond, super reliable, and made the whole process so much easier. No matter what I needed, she made it happen. I couldn’t be happier with the service, and I’m so grateful for Kitty’s help. Highly recommend!

Fantastic experience: Five stars for Mr Takkan, he will go above and beyond for his clients. He really takes customer service seriously. Extremely professional and easy going person.

Fantastic experience: Avoided Stirling before due to hear-says that the offers for flat rents are above ceiling! But with my experience, they are indeed keen & flexible with their client's budgetting concerns, they are very accomodating! Christine Cheek is defo the agent you are in search for. She helped a lot on our search for a rented property. She's just so hospitable & approachable! Moving in with Stirling is smooth and definitely a recommended one!

Fantastic experience: Had an amazing experience with Tarkan. He was very sociable and super efficient throughout the process for our student house. Happy we chose Stirling Ackroyd!

Fantastic experience: I would strongly recommend choosing stirling ackroyd to anyone looking for a trustworthy and reliable estate agent. They are very professional and create an excellent customer experience.

Fantastic experience: Had an absolutely fantastic experience with Tarkan at Stirling Ackroyd! From start to finish, he went above and beyond to make the renting process smooth and stress-free. His professionalism, knowledge, and attention to detail was outstanding, and he always kept me informed every step of the way. If you're looking for an estate agent who is reliable, efficient, and genuinely passionate about helping their clients, I can't recommend Tarkan highly enough! Thank you for everything!

Fantastic experience: We recently moved to Guildford via Stirling Ackroyd service. We had few issues with the property initially but Christine Cheek​​​​ & Chloe Ferguson​​​​ helped to resolve all the issues and communicated well throughout the process. Overall great experience and recommended to other people.

Fantastic experience: Had a wonderful experience looking at properties with Ella Davidge she was very kind and was able to answer any questions we had instantly. Overall having a great experience with Stirling Ackroyd and would definitely recommend them to others.

Fantastic experience: Many thanks to Ella Davidge really great help and went above and beyond to find the perfect house for me and my friends. Made the process very smooth and easy.

Fantastic experience: Five stars! Particularly for Jack - he was brilliant from start to finish. If he hadn't gone out of his way to arrange viewings and get through all of the barriers we faced throughout the process, I wouldn't have my house now - so I am very grateful to him. I have dealt with many estate agents over the years and have often had to put up with poor service one way or another but genuinely couldn't fault these guys. Jack was always happy to help, always made time and it never felt like a problem. Thank you so much :)

Negative experience: I would discourage using this letting agent if possible. I will preface this review by saying that all of the staff members I spoke to over the phone and in person were perfectly friendly and informative, but this doesn’t mitigate the experiences I have had whilst renting through them. Whilst searching for a house, I found that the member of staff assisting me was very attentive, proactive and accommodating. However, upon moving in, this changed quite quickly, which I will summarise below relating to my tenancy from June 2023 to June 2024. · I was not given an inventory for the room I rented until nearly three weeks after I moved in, which was provided only because I followed up on behalf of myself and my housemates. The Property Manager was not aware that one had been done when I asked for it. While I am aware it is not mandatory to provide one, it felt irresponsible that this was not at least offered, and that our designated contact was not aware of its existence until asked. · Repairs that were reported took a significant amount of time to be addressed. For example, a defective lock on a bathroom door was not repaired until the beginning of June 2024, despite being reported multiple times during the tenancy. Another example would be a toilet seat being left unreplaced for weeks, and was marked as resolved by a property manager without any communication. · The property manager seemed to no longer be involved from February 2024, and other individuals began to email regarding concerns with the house. This was without any clear communication as to who the responsibility had been transferred to, so there was no clear first point of contact. · Inconsistent communication between myself and other tenants, for example one being told that Property Management were waiting for a response to an enquiry from the landlord, and another being told that the enquiry had been resolved. · Tenants in the property I lived in were not notified of any deductions to the deposit within 10 working days, despite this being in the tenancy agreement, and when this was challenged, I was told it isn’t always possible for them to honour this - why put this in a contract? The money was only returned when I raised a dispute with the deposit protection service. I would add that these issues are only a snapshot of the ones we had. Do not use this agent if you have any other option.

Positive experience: Starting from I found the apartment, it was a pleasant journey with Stirling Ackroyd. They are very professional, helpful and respond to me promptly. But with moving forward, they can do nothing with details, such as clarifying the supplier of electricity. And when the property has issues, I have to chase the landlord, they could do nothing to help. They only appears at the beginning and the end of the tenancy contract.

Negative experience: We had a bad communication experience during letting our first apartment in UK. The agent just disappeared in the next day after we have sent the holding deposit. We’ve got an automated email which says that for the next 3 weeks the agent is on vacation and will respond only after vacation. Okay, I understand it is summer time, people need vacations, but why not to even mention someone who will work with us on the next steps throughout the rest of the process? We tried to call someone by the phone on the website, but if I want to talk to someone I need to spend 2 days of calling during a day to someone pick up. The other agents are not motivated to work with us and answer our questions because sure thing, we are not their customers and they won’t get commission on answering our questions. If we email some agent directly, they will never respond, only by calling 100 times. To say that I’m angry working with these guys is to say nothing. For the last 3 weeks living in UK this is the worst customer service I’ve faced.

Fantastic experience: I had a fantastic experience with Sterling Ackroyd Estate Agents! Ella guided me at every step and made the entire process smooth and stress-free. Highly recommend their services!!

Fantastic experience: Received excellent support from Jack and Martin at the Guildford office on my recent sale. Was not the easiest sale for a variety of reasons but they kept focused on getting it done over an extended period. Very much appreciated.

Fantastic experience: Looking for a property to rent and Ella was very helpful, letting us know as soon as one came up. Very easy and straight forward signing process that Ella helped us with, would definitely recommend Stirling Ackoryd.

Fantastic experience: Myself and my daughter had been to various viewings from multiple estate agents. Where in contrast, other agents had been less informative and that of a “typical” estate agent. I had found Ella to be very informative, and she has a down to earth and genuine manner.I didn’t feel rushed in the viewing, which is especially helpful when you have a little one! Unfortunately I had not been able to LET the property due to personal circumstances, naturally i felt really disappointed by this, However Alex had also been very helpful in communication and trustworthy. In comparison to other estate agents within the area , I would definitely recommend Stirling Ackroyd, Understandably the whole industry is a competitive business, but I had found this agency to be more person-centred.

Fantastic experience: Had a good experience doing business with Stirling Ackroyd Guildford for the past few days. I definitely will recommend the service they provide, especially Arti who is very kind, understanding, and helpful all the way.

Fantastic experience: I would like to say thank you for the team Stirling Ackroyd Estate Agents Guildford for your professionalism and being flexible to all my requests. Its nice to have an agent that are truly reliable. Special thanks to Symond, Alex and Tarkan for your assistance.

Negative experience: Only the first meeting is good Throughout the service. I didn't feel professional service. Contracts come and go. Two years after the first deal. Send me a one-year contract. And for a ridiculous reason. Tell me to let me sign for a year first. Their professionalism makes me question it. The correct contract was sent the second time. It was changed to 24 months. When I'm done signing. They want to change it again. I don't know what the point of me signing a contract and paying a deposit is. Another one. He's been calling me every week for the last few weeks. I can't do a better job. I question their professionalism. Questioning their service to foreigners and people of color is different. I felt like I was being racially abused. About this thing. I'll keep reporting to their company and the authorities. These are their problems. I proposed a solution. They didn't. They told me the deposit wasn't refundable

Fantastic experience: Jack and Martin were great in getting answers to all our queries and progressing the sale. As this was an investment purchase, it was a lot more involved, but they responded promptly and were always available for updates.

Negative experience: Absolutley appalling. Repairs take months at best and are often at poor quality. Incredibly slow communication. They are also so dishonest and have no problem with exploting indivudals, especially students who they know are passive. They've also been very dishonest, claiming that they will make repairs on the condition of us moving in; which they have not done. Wouldn't reccomend to anyone, under any circumstances.

Fantastic experience: Very grateful for the excellent and professional services I have received from Stirling Ackroyd. My special thanks to Arti, who did the viewing and advised me about the property. He was quite helpful, friendly, patient, and informative. This team is great and I am quite happy with their services so far.

Fantastic experience: Ella has been incredible professional , respecting our preferences and providing a pressure - free experience while showing us properties! That level of understanding is truly amazing! I fully recommend her!