haart Estate and Lettings Agents Maidstone

Fantastic experience: Superb estate agents, Leigh-Anne and her team worked tirelessly on our behalf. Great communication at all times from email ,txt's and up to date phone calls. Will definitely use them again.

Fantastic experience: I had a great experience with haart estate agency. Emily Nicholson has provided me with all useful information, knew the answers to all my questions, also she is very kind and professional.

Fantastic experience: Great experience with this agency, especially Emily Nicholson. She was professional, responsive, and supported me throughout the entire process. Everything was smooth and stress-free. I would highly recommend their services.

Fantastic experience: Thank you to Kian Campbell and the Haart team at Walderslade for their continuous support over the last 9 years we have been renting. You and the team have made the checkout process run so efficiently and smoothly. I also appreciate our lovely Landlord for giving us that time to create many memories and make many friends ❤️

Fantastic experience: I had the pleasure with dealing with Kian Campbell today, although it was only a brief telephone call, his professional manner spoke volumes and is a true asset to the reputation of the company. I would highly recommend asking for him in person for any of your letting needs.

Fantastic experience: During the period of ensuring about the property at 157, I'm pleased to say that I am happy with all information provided by the letter agent Emily. She was very approachable and easy to communicate with. Thank you Emily. Frank Bourne

Fantastic experience: Thank you, Megan Lyons , for everything! You are professional and knowledgeable. It was a difficult 2 weeks for me, but you had the patience to help me with everything and answer all my questions.For my family you are star!Good luck!

Fantastic experience: The viewing experience with Megan Lyons was great. She arrived on time and was very professional throughout. Megan had such positive energy and a friendly approach, which immediately made the whole process feel comfortable and smooth. She explained everything clearly and was approachable, making it easy to ask questions. Overall, it was a very pleasant and well-managed viewing experience thanks to her support.

Fantastic experience: Thank you for the viewing. We really loved the property! We are very interested and would like to discuss the next steps.

Fantastic experience: Megan was excellent help! Thank you to Megan and the lettings team.

Fantastic experience: Megan was brilliant showing me around and taking her time to get explain the property details and conditions to me.

Fantastic experience: Very happy with the approach especially since Leigh-Anne took over. She was smart, appropriate and professional at all times.

Fantastic experience: Emily has been really helpful throughout and very quick to respond thank you!

Negative experience: I would not recommend Haart. They’re very slow and reluctant to reply or help once you’ve rented from them. My partner and I moved in right after he had double heart surgery so he was still recovering and was high risk, using a zimmer frame to walk. When I let our agent and property manager know that the place was quickly becoming moldy and the walls were sweating they just told me to ventilate. We had bowing floorboards which they didn’t fix, a serious tripping hazard that the landlord had the gull to ask a £200 “donation” for after we moved out when we had to live with it for 6 months! We removed the mold ourselves and replaced the rusty shower head yet we still don’t have our deposit back. They also recorded the wrong move out date so we’d have to pay an extra months council tax. AVOID, they don’t care about their tenants. They can’t even answer emails in a timely fashion

Fantastic experience: Adam came to give me a valuation of my property. Found him very friendly and very professional. Great communication as well. Thanks Adam

Fantastic experience: Megan was very quick prompt professional and very helpful, probably the quickest I have ever had an estate agent get back to me

Fantastic experience: Very nice service. Emily Nicholson was extremely helpful and professional. The process was not delayed at all — she completed everything very quickly and smoothly. I really appreciate her support and efficiency. Highly recommended.

Fantastic experience: Nicole and the team at Haart Maidstone have been supportive with our home purchase journey. Thank you for all help, really appreciated

Fantastic experience: Leigh-Anne has been a huge help throughout the process of buying my new house. She has always been happy to answer questions, friendly and professional.

Fantastic experience: Popped into Haart Maidstone and Megan Lyons was so helpful and friendly and made my visit an enjoyable and informative one

Fantastic experience: Emily has been extremely supportive throughout the entire process. She communicated clearly, kept me updated at every step, and made everything much easier for us. I truly appreciate her professionalism and the way she handled everything. Thank you, Emily, for your excellent service.

Fantastic experience: I am very satisfied with the service provided by Emily. She has been extremely kind, patient, and professional throughout the entire process. She always responded quickly, explained everything clearly, and helped me with everything I needed. Thank you, Emily — I truly appreciate all your support!

Fantastic experience: We had the pleasure of viewing a lovely property with Nicole. It was our first time viewing any property and Nicole was amazing at guiding us through. She is very personable and knowledgeable.

Fantastic experience: Nicole Smith, although new to the team, was a super helpful & honest when showing us around properties

Fantastic experience: Absolutely first class, very professional, polite very friendly and helpful. Thank you Leah.

Fantastic experience: Huge thank you to Megan Lyons. She was amazing to deal with from start to finish. Always easy and quick to reach, return calls, always managing to keep me in the loop. Super friendly and buzzing with positive energy. Which really made the process so much easier. Thank you!!

Fantastic experience: Exceptional Agent: Leigh-Anne I’m currently progressing a transaction with Haart Estate Agents in Maidstone, and working primarily with Leigh-Anne. Her responsiveness and way of working have been genuinely impressive. She’s easily one of the most efficient estate agents I’ve dealt with in recent years and I’ve worked with quite a few. The industry would be better off with more professionals like her.

Fantastic experience: Luke, was best estate agent ive spoken too. He has help me understand the market and hopefully will help me find a place.

Fantastic experience: Leah was lovely and really helpful getting our viewing booked in. Thanks, Leah!

Fantastic experience: Just wanted to leave a review for one of your staff members called Leah at lettings! She has been so attentive, thoughtful and reassuring with dealing with me in my search for a rental property, the patience of a saint as I am incredibly fussy. The search is on hold for the time being as nothing stands out for me currently, but I am told she will update me immediately with any future properties! Thankyou so much - beyond grateful for the help and time that she has spent with me, a stressful process made easy and free flowing.

Fantastic experience: Since the first point of contact I have found Leah to be very thorough and professional in the level and clarity of communication. She came across well on the phone and via email, and took time to understand what we are looking for. Having met her to go round a couple of houses, she again came across as very friendly and professional, and I would be happy to recommend her to anyone looking for a house.

Fantastic experience: Leah was amazing, so kind and helpful with all my enquiries!

Fantastic experience: I had such an excellent experience with Haart Estate and Lettings Agents Maidstone, and I want to especially thank Leah for her outstanding service. From the very beginning, Leah went above and beyond to make the whole process smooth, stress-free, and welcoming. Her hospitality, professionalism, and willingness to help at every stage really stood out. She kept us updated, answered all of our questions patiently, and made sure we felt supported throughout the referencing and tenancy process. It was clear that Leah genuinely cared about finding us the right home, not just any property. Thanks to her and the team, we are now moving into a lovely house in a quiet area that suits us perfectly — exactly what we were hoping for. I also want to acknowledge the rest of the team at Haart Maidstone who worked alongside Leah to ensure everything was handled efficiently and with care. It truly felt like a team effort, and their professionalism gave us great confidence in the whole process. I couldn’t be happier with the service we received. I would highly recommend Haart Maidstone, and particularly Leah, to anyone looking to rent or buy a property. Thank you again for helping us find our home! Cheers

Fantastic experience: Megan was amazing both with showing me my property and helping get the move arranged smoothly. Super friendly and informative, thank you!

Fantastic experience: I found the whole experience of using Haart to let my property professional, friendly and constructive. They dealt with any issues promptly and kept me informed of the process throughout. I would not hesitate to recommend them and a particular thanks to Megan Lyons for her assistance.

Fantastic experience: Lovely team, specially Megan Lyons she helped me a lot! Thank you

Fantastic experience: Luke was amazing throughout the whole process of buying a home for me and the kids. He was patient, helpful, and really listened to what we needed. Thanks to him, we found the perfect place. Couldn’t recommend him more!

Fantastic experience: I received great service from Leah at Haart. A property I was interested in became unavailable. Leah rang to inform me about this and offered to keep me updated on properties that matched my requirements. I’m a happy customer so far!

Fantastic experience: Had the pleasure of speaking to your colleague Luke about a property within the Maidstone area, I decided not to pursue but he was very helpful with the processes around the properties I looked at. Thank you.

Fantastic experience: With my experience with Luke from haart he has been super helpful and very professional. He has also explained a lot about buying a property with me that I didn’t know. Thank you so much, highly recommend him.

Fantastic experience: Great people , very helpful and kept me updated throughout the process of my house search. Keep it up guys you are doing great

Fantastic experience: Had a viewing with Luke a while back and when I was viewing a property with him he was very helpful with explain the property and telling me what ideas you could do to the property. Would highly recommend his services

Fantastic experience: Thank you Haart, after several attempts you finally got us into the right property for us. Luke thank you for your perseverance and enthusiasm.

Fantastic experience: Adam came to value my home. He was attentive, honest and kept the ‘sales talk’ to a minimum. Instead I felt he genuinely wanted me to sell my home for the best price and showed nothing but respect.

Fantastic experience: Writing a review to thank Luke for all the help in looking for and finding somewhere as a first time buyer. He was very helpful with great communication and answered all my questions. Thank you for making a daunting task that much easier!

Fantastic experience: Thank you Leigh-Anne for your support, guidance and drive to ensure our house sale completed. It has been a few years since we last moved and you provided expertise throughout the process offering advice when it was needed. We had regular communication and you were always friendly and kind. You were often the link between us, our buyers, the solicitors and even the wider chain meaning we were kept up-to-date at every stage.

Fantastic experience: Been out viewing with Luke from Haart estate agent for a couple of weeks and he was very knowledgeable and professional. He’s been helping me ever since we’ve been talking on the phone to find my dream property, would highly recommend him. ❤️

Fantastic experience: I highly recommend Luke and Adam at Haart Estate Agents Maidstone. The excellent advice they gave me definitely helped in preparing the property to be sold. It took 3 days on the market for it to sell, incredible !

Fantastic experience: Big thanks to Luke we truly appreciated your responsiveness,and the way you had our best interests in our journey for looking a for a new house as a first time buyer. It was a pleasure working with someone who clearly cares about their clients and goes the extra mile to deliver great service. Thanks...

Fantastic experience: Luke has been absolutely amazing throughout our homebuying journey. He guided us every step of the way, answered all our questions with patience, and made the process so much smoother than we ever expected. He even connected us with a fantastic mortgage broker, which made a huge difference for us. We’re so grateful for his support and highly recommend him to anyone looking to buy a home!❤️

Fantastic experience: Thank you so much to Luke C, who has been a huge help during our hunt for the perfect property. From his informative, honest & helpful approach to viewings, to his continued communication throughout, we have really appreciated his support. Highly recommend!

Negative experience: Title: Dangerous, Negligent, and Emotionally Abusive – Avoid Haart at All Costs Review: Haart Property Management has been the worst letting agent we have ever dealt with. Renting 6 Hadlow Close from August 2024 to August 2025 was a nightmare. The property was in terrible condition from day one: walls in urgent need of redecoration, black mould in extractor fans, a boiler that didn’t work for weeks, and electrical hazards caused by a faulty cooker and extractor fan tripping the electrics. Despite countless emails and phone calls, repairs were either ignored or handled incompetently. At one point, a repairman literally looked at the cooker for a minute and left. My wife was pregnant at the time, and we had two very young children. Being without heating, hot water, and safe electrics for weeks was completely unacceptable. Haart showed zero urgency or empathy, treating our legitimate safety concerns as an inconvenience. To make matters worse, there were unauthorised visits while we were at home, leaving my wife — who had just given birth — extremely anxious and distressed. They repeatedly promised action but never delivered. After a full year of rent, we moved out in August 2025 and requested our £1,950 deposit back. Haart responded by claiming nearly £3,000 in alleged “repairs” for pre-existing issues and normal wear and tear — an absurd and offensive demand. Haart Property Management demonstrates a complete disregard for tenant safety, wellbeing, and basic decency. If you value your family’s safety, your mental health, and your money, do not rent through them. Their negligence, dishonesty, and unprofessionalism are shocking, and they should not be trusted with any tenant.

Fantastic experience: Speaking with Emily she is very friendly and welcoming understanding would highly recommend contacting her for any help or guidance that you require

Fantastic experience: Our support from Adam has been fantastic thus far. He has a calm and positive demeanor which makes the buying process seem less stressful. He has been a great communicator, keeping us in the loop of developments. I really recommend going with Haart.

Fantastic experience: Fantastic service from Megan and the team, who helped us to find a place to rent at very short notice! They were all so helpful and made sure everything happened smoothly and quickly. Thank you!

Fantastic experience: Can highly recommend Megan who was very professional when spoke to her about renting a property for my daughter in Maidstone. Gave me lots of options and asked what we was looking for. Lovely girl thank you.

Fantastic experience: Ria from the Maidstone branch was very helpful from contract preparation onwards. She helped us with sound and reliable advice when we were unsure of important processes.

Fantastic experience: Molly and Ria from Haart came to the flat to take photos to market our flat. Two weeks later we have the tenant moving in. Brilliant fast service. Big thanks to Ria, Leah, Megan, Molly, Emily and all the team involved. Exceptional turnaround time and very professional.

Fantastic experience: Leah is being very helpful on our search for a larger family home. She was knowledgeable about the house, landlord and the local area.

Fantastic experience: Luke showed us around a property recently and we found him highly knowledgeable. He provided us with some valuable advice regarding the sale of our current property. We recommend his services to everyone. Thanks Luke

Fantastic experience: I spoke with Leah who was very professional and a great help with regards to getting me registered with Haart along with answering all the questions I had. Very helpful. Thank you Leah

Fantastic experience: I recently put my house on the market with Haart and have been working with Adam Copas throughout the process. From the very start, Adam has been incredibly proactive and professional, always one step ahead and making sure everything is moving smoothly. His communication has been excellent – keeping me updated at every stage without me ever having to chase. It’s been such a reassurance knowing my sale is in such capable hands. Highly recommend haart.

Fantastic experience: We met with Megan for a house viewing of a potential rental. We were struck but how welcoming she was and her professionalism whist remaining friendly and approachable. Offered good advice and was very knowledgeable on the whole process. Her input very much helped make the experience as stress free as possible and she should be recognised for her contribution towards this. The customer service provided by her was exemplary. Thank you.

Fantastic experience: Spoke to Luke over the phone and he was very helpful and professional, I am trying to find a property for my mum who lives up north, everything he explained to us was really helpful!

Fantastic experience: “Excellent service from start to finish. Emily was knowledgeable, responsive, and made the whole process smooth and stress-free. Highly recommend for anyone renting buying or selling a home.”

Fantastic experience: had a fantastic experience with Emily . From the initial communication to the viewing, professional, communicative, and genuinely supportive throughout the entire process. Emily was knowledgeable about the local area and provided honest advice that helped us decide. Emily managed viewings efficiently and kept us up to date every step of the way. What really stood out was their responsiveness, emails and calls were answered promptly, even outside typical office hours. And also helped us navigate a few legal challenges with professionalism. I wouldn’t hesitate to recommend Emily and her team to anyone looking to rent in the area. It’s rare to find a team that combines expertise with real care for their clients.

Fantastic experience: I had an excellent experience with Leah Hearne She was professional, friendly, and extremely helpful throughout the entire process of viewing through our two properties, Communication was clear and prompt, and She kept me informed at every stage. Everything was handled efficiently, making what could have been a stressful process smooth and straightforward. I would highly recommend Leah Hearne to anyone looking to buy, sell, or rent a property. King regards Tomasz

Fantastic experience: Molly has been proactive, professional and totally on the ball. Dealing with all agents should be this easy!

Fantastic experience: Although haart didn't manage to find me a 1 bed flat in maidstone my preference was the me16 area to be fair it was a tall order no lifts/stairs and parking was a must. I have subsequently found a place that fits the bill. But I must praise Emily who has consistently kept in touch with updates. Always polite and helpful. She gets my 5 stars.

Fantastic experience: Lucia was very helpful and efficient and kept me updated with getting someone out to help me with my front door. Any time I’ve had a query she has been very helpful

Fantastic experience: Staff are so friendly! The staff member Leah who helped us were so lovely and always friendly, she made the process so easy and enjoyable for us. Haart felt part of our family and we would recommend them to anyone!

Fantastic experience: Haart were generally quick and efficient when replying to enquiries, or explaining certain things I did not understand due to being a first time renter. Ria was very good to talk too, and Emily when I spoke to her and when she visited the property was very kind, understanding and professional.

Fantastic experience: Leah was friendly and helpful with all questions answered proficiently. I have confidence that they will find the right property for me.

Fantastic experience: Kian Campbell at Maidstone property management is very articulate in resolving any faults or home deficiency as it's arise and reported without any delay since I moved in to an apartment He regularly follow up with calls and emails to ensure proper completion of the repairs to high standards for satisfaction, and also provides preventive measures for cost optimization. Kian Campbell maintains a high professional centric with depth analytical skill on repairs to know the fundamental cause, control, and cost responsibilities in arriving at a good professional judgement without any elements of being bias to parties involved (Landlord & Tenant). What an Exceptional property management personnel is Kian at Maidstone! Thank you Kian, and keep exhibiting your excellent professional skills for client satisfaction.

Fantastic experience: We have just started renting our property through Haart, Maidstone. Ria and Molly have both been superb. They have all been very helpful and very friendly. Thank you Ria and Molly. I have now been speaking with Kian Campbell who has been extremely helpful sorting out an issue. Great customer service.

Fantastic experience: I recently enquired about one of Haart's properties, and Megan Lyons was brilliant throughout the process. She was incredibly kind, patient, and professional, taking the time to answer all my questions clearly and making me feel truly supported. It's not every day you come across someone so genuinely helpful in property enquiries. Thank you, Megan!

Fantastic experience: Megan was very professional with all the although the initial property wasn’t a good suit I am now registered and I appreciate the help and support five stars!

Fantastic experience: Brilliant happy telephone manner informing us of options of renting in the area 100% customer service Megan Lyons was a star and a quality addition to your agency

Fantastic experience: Megan was really helpful and helped find a speedy viewing date that fit in my schedule. She was also really nice over the phone, and answered all the questions I had.

Fantastic experience: My partner and I recently had a property viewing with Leah, and it was a great experience from start to finish. She was punctual, well-prepared, and extremely knowledgeable about the property and the area. She answered all our questions thoroughly and gave us helpful insights without being pushy. The whole process felt relaxed and informative. I really appreciated her professionalism and friendly approach. Highly recommend if you’re looking for someone reliable and easy to work with!

Fantastic experience: Lucia was very kind and polite. Listened to my requests and gave me the appropriate steps to take if I have any issues.

Fantastic experience: Lucia from haart visited recently and was really friendly, professional, and easy to deal with. She made the whole process smooth and stress-free. We’ve had a great experience so far and look forward to working with haart again.

Fantastic experience: Have experienced some issues at the property and when this has occurred have been able to contact the property management team that have provided mostly a quick and efficient response to the problem. Have also had my complaints listened to and addressed weather that be about the conditions of our home or inconsiderate actions of others surrounding us and have felt supported especially by Lucia who I feel went to great lengths to ensure that we have had timely responses to our problems limiting stress and anxiety and making us feel appreciated as tenants under them. Very much appreciated this support as a person who stresses a lot really helped

Fantastic experience: Spoke to Emily over the phone whilst looking for 2 bedroom apartment to rent, Emily was patient enough to listen to our requirements and was very professional. Truly appreciate your help!

Positive experience: I had a really great call with Leah Hearne. She was incredibly friendly and easy to talk to, which made the conversation very comfortable. Throughout the call, She was very helpful and informative, taking the time to answer all my questions clearly and patiently. What I appreciated most was how kind and supportive they were — they genuinely listened to my needs and gave thoughtful advice without any pressure. It was clear they cared about helping me make the right decision. A truly professional and warm experience — I’m looking forward to working with them further!

Fantastic experience: I had a phone call from a lovely lady … Leah … regarding a property I enquired about. She was so lovely and helpful. Moving home can be so stressful but Leah was professional and assured me she will assist me in my search for a new home. Thank you Leah

Fantastic experience: Thought this process, I have been overly satisfied with the service I have been provided, specifically with Leah. Leah has been patient, very helpful and has made the process a lot stressful, even with all of of the silly questions I had! 10/10 service.

Fantastic experience: Working with Leah was an absolute pleasure! From our first Call, listened to my needs and provided expert advice. What stood out most was their responsiveness— Thanks . I highly recommend Leah to anyone looking for a dedicated and skilled real estate agent!"

Fantastic experience: Meg & Leah have been so helpful and understanding from the beginning of our search for a property to rent. Both of the girls were very informative about the process of renting, and are so down to earth, great at their jobs. Would recommend Haart letting department.

Fantastic experience: Leah is super sweet and I’m happy we came accords Haart - seeming more promising to find something now and they constantly let us know If anything pops up

Fantastic experience: I have been a Landlord for over 2 years with Haart and more recently I have had the pleasure of liaising with Stuart Kelly , Property Manager for my property. His dedication to providing an excellent service is much appreciated especially during these challenging Pandemic times. One quality that really stands out is when he takes the time to acknowledge every email even though it may not warrant a response. This little detail just gives me the confidence and trust that he is there ready to help. THANK YOU STUART

Fantastic experience: Megan was an absolute pleasure to work with! She was professional, knowledgeable, and always willing to go the extra mile to ensure a smooth process. Her communication was excellent, and she made everything stress-free.

Fantastic experience: Leah and emily were just amazing and really helped us out as a family, Leah was amazing and really professional at what she does, we felt so happy and comfortable with her showing us around dixsons close, we hope to get accepted and look forward to talking to Leah in the future. Thanks Amy and Charlie

Fantastic experience: Had a great experience working with haart Maidstone! The response time has been fantastic and Molly is a star! She has been extremely helpful and supportive.

Negative experience: When they came to take pictures of the house, the second time in 6 years, they promised to follow up on some fixings needed in the house. I am still waiting for a call as expected. I always pray for not having issues in the house. Otherwise, it is almost impossible to get support.

Fantastic experience: Haart have been the letting agents for a flat i have rented for nearly 3 years. I can recommend them unequivocally for looking after my interests and cannot recommend Kian enough for dealing with my end of tenancy issues.

Fantastic experience: ⭐⭐⭐⭐⭐ We had an excellent experience with Haart Agency and their agent, Emily Nicholson (Maidstone)She was professional, responsive, and always willing to go the extra mile to assist with any queries. Her dedication and efficiency made the entire rental process smooth and stress-free. Highly recommend!

Fantastic experience: Emily was a great help when people came to view our property. She was very friendly and welcoming and answered all questions that people viewing had. Her communication with us has been seamless, she is a great help :)

Fantastic experience: I have been working with Kian Campbell at Haart on a couple of jobs and find him extremely professional in the way he conducts himself and makes our life very plain sailing when it comes to organising job visits etc. Always friendly and clearly takes pride in his service which cannot be faulted.

Fantastic experience: Luke from the Maidstone office has been exceptional in helping me find my next home. Allowing me plenty of time at each viewing and fitting me in at the last minute. Professional, knowledgeable and helpful. Thank you so much.