Open House Burton and Swadlincote

8, Gretton House, Waterside Court, DE14 2WQ, Burton-On-Trent

Open House owners Sarah and Sammy have exceptional knowledge of the local area having lived here all of their lives. They started their property journey as property developers and private landlords.

These experiences made them realise that customer service was lacking when it came to many estate agency services in the area, this always added to the stress that can come from property transactions.Their passion for property lead them to want to make a difference in their local area for buyers, sellers, landlords and tenants alike. So they set up Open House Burton and Swadlincote. A personalised service from a local agent, and traditional customer service, paired with innovative sales methods.

Opening hours

  • sunday: 9h-12h
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: 9h-15h

Photos of Open House Burton and Swadlincote

Open House Burton and Swadlincote

Our comment from ImmoNetwork about Open House Burton and Swadlincote:

Exceptional Client Service and Communication

Clients consistently praise the team at Open House Burton and Swadlincote for their outstanding communication and responsiveness. From the initial contact through to completion, customers highlight the proactive updates and transparency provided at every stage. Whether it is via phone, email, or WhatsApp, the agency ensures that sellers and buyers feel supported and informed. This level of dedication is frequently described as "above and beyond," with clients noting that the team remains available even during evenings and weekends to accommodate busy schedules.

Expert Marketing and Local Knowledge

The agency’s ability to sell properties quickly and at desirable prices is widely attributed to their high-quality marketing strategies and deep local expertise. Clients frequently commend the professional photography, 360-degree virtual tours, and drone footage that present properties in the best possible light. Combined with accurate and realistic valuations, this approach has led to many successful sales within a very short timeframe, often achieving results faster than previous experiences with larger high-street agents.

A Personal and Family-Oriented Approach

As a family-run business, Open House offers a personalized touch that many customers find refreshing compared to larger corporate chains. Clients appreciate the genuine care and enthusiasm shown by the team, particularly Sammy and Sarah, who go to great lengths to make the process stress-free. The use of zero-week contracts demonstrates their confidence in their service, allowing clients to feel they are there by choice rather than obligation. This supportive atmosphere helps alleviate the anxiety often associated with buying, selling, or renting a home.

Comprehensive Support and Professionalism

Open House provides a full spectrum of estate agency services, including the sale of homes, lettings management, and guidance on onward purchases. Clients value the holistic support they receive, which includes negotiating with other agents, coordinating with solicitors, and advising on survey options. The team’s professionalism is evident in their handling of complex chains and difficult transactions, ensuring that obstacles are managed efficiently. This comprehensive care has restored faith in the industry for many first-time buyers and sellers alike.

Open House Burton and Swadlincote: Reviews

5/5 (106 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

5,0 out of 5 from 106 reviews

Bill Canner Published on Google

Fantastic experience: From the initial contact, through multiple visits they were excellent. The icing on top was the contact and updating. I wish all agents gave you updates as they happen and also weekly updates on all parties.

Eleanor Davis Published on Google

Fantastic experience: Absolutely brilliant service from start to finish

Neil Woodyet Published on Google

Fantastic experience: I am pleased I chose Open House as they were very professional and sold my house within 2 weeks. Kept me updated throughout and I would definitely recommend them.

Adnan Ramzan Published on Google

Fantastic experience: Brilliant estate agents, constantly kept me updated through the whole process and made the whole process easy and seamless. Would highly recommend

Kerry Bambrick-Sattar Published on Google

Fantastic experience: On behalf of my family, I would like to thank Sammy, Sarah, and all the team at Open House for the support in the sale of my parents property. I found the whole team to be proactive and responsive, helpful and consultative and just be very transparent in their communication, whether it was call's emails or messages. I would like to recommend their services and wish them all the very best, a great business to work with.

Emma Hart Published on Google

Fantastic experience: Absolutely fantastic service from Open House when selling my house. Every team member is professional, friendly and incredibly responsive. Restored my faith in estate agents!!

Yvonne Newey Published on Google

Fantastic experience: Great Service provided when selling my property. Always kept informed along the way. Very happy to recommend Open House for the excellent service.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Yvonne, your feedback means alot. Thank you for being our 100th review.

Louise Wright Published on Google

Fantastic experience: I cannot recommend Open House enough. The process was far from easy, with lots of issues along the way, but after 8 months we finally managed to complete and I got to move into my dream home. A huge thank you to Mayan and her team for all of their hard work, support, and perseverance throughout the whole journey. They went above and beyond, and it truly felt like they genuinely cared rather than it just being a job to them. I’m so grateful for everything they did to help make this happen — thank you again!

nganley Published on Google

Fantastic experience: This week me and my family came to the end of a tenancy from a property that was managed by Open house Burton and Swadlincote. For the past 3 years we were well and truly looked after by Sammy, Sarah and the team. We can’t praise them enough for their services and helpfulness during our tenancy period. For anyone wanting to rent, buy or else I highly recommend this business.

Robert Taylor Published on Google

Fantastic experience: Open House have been excellent from start to finish. Great knowledge of the local area, realistic house price and great customer service for a very well ran family business. Would definitely recommend using them to anyone.

Chloe Holmes Published on Google

Fantastic experience: Professional sale of our home which resulted in a quick sale!

Vikki Published on Google

Fantastic experience: I had a great experience purchasing a property through Open House. Their communication was excellent throughout the entire process, and they kept me well informed at every stage. The team was professional, responsive, and made the process feel smooth and straightforward. I would happily recommend them to anyone buying or selling a property.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks very much Vikki. Hope your settling in.

BeardFitness91 Published on Google

Fantastic experience: Can’t recommend these guys enough. Sammy is full of passion and works so hard. They had our house for 3 weeks and sold it. After it had been on the market with a different agent for months. Great communication throughout the sale process. Honestly worth every penny and more.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

We really appreciate it, and are happy we could allow you to move to your dream home.

John Anthony Paling Published on Google

Fantastic experience: Great service and friendly people. Highly recommend them.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks very much John.

Stacy Clipson Published on Google

Fantastic experience: Very good agency. Having tried to sell our house with a couple of agencies over the last 18 months, we didn't expect much difference. How wrong we were! We received an above asking price offer within the first week. Now in the process and they are very good with comms between us and the buyers.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Stacy. Glad we could get you the result you wanted. Sammy

Vicky Taylor Published on Google

Fantastic experience: We bought our first home with open house and cannot express how fantastic they have been. We heard horror stories of people buying houses but we had a stress free experience thanks to these guys. They were so amazing with communication and so friendly. Special thanks to Sammy and Mayan as they dealt with us the most. Cannot wait for our new chapter

Lozz Published on Google

Fantastic experience: Highly recommend. Brilliant from step one. I wouldn't use anyone else.

Jamie Woolley Published on Google

Fantastic experience: Sammy at Open House Estate Agents was fantastic throughout my purchase. Professional, responsive, and always helpful, he made the whole process smooth and stress-free. Great communication from start to finish — highly recommend.

KEVIN DRAYCOTT Published on Google

Fantastic experience: A pleasure to work with, no pressure to do things, always prompt in there communications and will help and explaine the process in full. very pleased with there service, and would recommend them, and would use in the future if need be.

Ben Lacey-Birch Published on Google

Fantastic experience: We’ve been really impressed with the service provided by Sammy, Sarah and the team. Sammy had our house marketed within a few days with great photos, 360 tour and drone footage. Communication has been great and Mayan has been great at communicating updates relating to sales progression. Whenever I’ve needed to call the office each person I’ve spoken to has had an awareness about our house and the latest update, I’ve never been left waiting for a reply. The team have been really helpful and supportive and we’re very pleased with our choice of agent. Thank you all ☺️

Daniel Champeau Published on Google

Fantastic experience: Sammy, Sarah and the whole team have been excellent regards selling our house. Listing was exactly as we asked for, changes were made quickly when asked. Sammy was honest around actual sale price of the house from the start, to manage expectations well, and was able to give market updates regarding other sales to give an idea of whether or not we should or shouldn't reduce. He did all the viewings and everyone was available quickly via WhatsApp whenever needed. Highly recommend, sold our house in 1 month from listing.

Harnick Johal Published on Google

Fantastic experience: Very proactive and informative

Lynn Dannatt Published on Google

Fantastic experience: I wouldn’t hesitate to recommend Sammy and his team. Great marketing, great communication and a personal knowledgeable service you couldn’t ask for any better.

Mark Bromley Published on Google

Fantastic experience: What a great welcoming company Sam and the team made the process so easy and hassle free. Open house have really given me assurance and confidence with the whole process of my 1st rental experience Thanks guys

Krista Brown Published on Google

Fantastic experience: Sammy and the whole team have been nothing but brilliant from the moment he came round to value. Great promotion and communication, really motivated in their sales approach and so helpful in handling all my viewings. Can tell they're all clearly passionate in what they do - definitely recommend!

Sammie Haywood Published on Google

Fantastic experience: Sammy and the team have been great with the sale of our house. Although, it didn't come without its ups and downs, they really have been amazing! Always trying to be the best they can be and it really shows!

Scott Manson Published on Google

Fantastic experience: Sammy and the team have been brilliant, we purchased with Open House and Sammy"s advice in out sale was spot on! local knowledge was great. would 100% recommend.

M O Published on Google

Fantastic experience: We are very pleased to share our experience with this estate agency. The owner is not only exceptionally organised, reliable and professional, but also genuinely friendly and easy to work with. Our house in Winshill was sold smoothly from start to finish, and the whole process felt effortless on our side. They took care of absolutely everything — the photos, the viewings, the communication — and when several people wanted to view the property at the same time, they immediately arranged extra support from the office. We were truly impressed by how well everything was handled. Thank you for all your help. We would happily recommend you to anyone looking for a trustworthy, efficient and customer-focused estate agent.

julie latham Published on Google

Fantastic experience: Sammy, Sarah and there team are fabulous from putting our house up for sale to Sammy being present at house viewings and being available to answer questions to the sale and right through to completion, we would recommend them 100 %

Barry Hope Published on Google

Fantastic experience: Absolutely brilliant!! Transparent, clear, supportive but more importantly proactive. Invested a lot of time in the photos / marketing material to ensure the best presentation. Thank you

Samantha Martin Published on Google

Fantastic experience: After using another agent previously, we are thrilled with the service we have received from Sammy, Sarah and the team. From the initial valuation and marketing, we have had excellent and efficient service. The marketing of our home exceeded expectations. I would highly recommend Open House Burton and Swadlincote.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Samantha, we are happy to have helped you move!!

Ellen Merrilees Published on Google

Fantastic experience: Open house made selling our family home effortless. I cannot recommend them enough. Approachable, honest and trustworthy, Sammy went above and beyond to make the sale as stress free as possible. Always there for advice , made us feel comfortable and at ease during the whole process . Thank you Sammy and your team for making what could have been a stressful time into a pleasant experience. If you need to sell/buy/rent you need to contact open house, you will not be disappointed they are with you all the way

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Ellen, we really appreciate your comments, and I personally am glad that as we grow we are still providing the personal experience I set out to ensure we deliver.

Dominika Mierzwa Published on Google

Fantastic experience: Open House Burton and Swadlincote from day of valuation of house till sold it was nothing but brilliant! Sammy, Sarah and them team was constantly in touch with me with every step during selling the house. Also, they was very helpful with all process and explanation. I highly recommend Sammy and Sarah- Open House Burton and Swadlincote.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks very much, it's our pleasure

Emma Pendleton Published on Google

Fantastic experience: Would definitely recommend open house! Very knowledgeable about the local area and great communication. Would definitely use again! Thankyou !!

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Emma. It's our pleasure

Nikoleta Danková Published on Google

Fantastic experience: Would 100% recommend Open house! So happy with everyone and with the process. My house was advertised within few days, viewings booked straight away and it was sold within a week with 5% above asking price. I was being informed all the time about the process. Everyone so friendly and professional. If you are looking for stress free process, get in touch with Open house!

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Nikoleta. We appreciate the feedback

Jay Green Published on Google

Fantastic experience: From start to finish Open House have been professional and made the sale of our home very straight forward. Within a month our house was on the market and sold. Highly recommended small business

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Jay, and thanks for choosing Open House Burton and Swadlincote

georgie RIce Published on Google

Fantastic experience: From the initial valuation through to obtaining a sale, Sammy and Sarah have offered a professional courteous and extremely efficient service. The added bonus was that they were so good at arranging viewings they achieved a high quality offer of over the asking price after a number of buyers wanted the property. After using many local agents these have been the best by far because they really care.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Cheers Georgie, thanks for the feedback

S Waring Published on Google

Fantastic experience: We switched to Open House after having no viewings from our previous agent, Sammy took the photos of the house himself and did all the viewings. He worked really hard to sell our house and after 6 weeks we were sold. Sammy was on hand whenever we needed to provide guidance and advice, I didn’t need to chase for updates and I trusted Sammy and the process. I would 100% recommend Sammy to anyone selling their house. It pays to do your research when looking for an agent.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

I hope you have settled into your new house, and thanks for the review.

Kel Arlo Published on Google

Fantastic experience: We reached out to Open House after a short spell of trying to selling with another agent without having any booked viewings. Sammy spent time in making sure we had professional photos and a walk through video, as well as a thorough and well worded write up for our house. We sold within weeks of it being on the market and now we have completed, have been able to achieve our dream of relocating to Devon. Thank you!

Aleksandra Lafayette Published on Google

Fantastic experience: We recently bought our home through Open House Burton & Swadlincote, and overall, our experience with them was positive. They did their job well, and everything moved forward as expected. The only thing that could have made the experience even better was a bit more proactiveness in communication. While we had a sales progressor, it sometimes felt like we had to take the lead in checking for updates. It would have been great if they had been more involved in keeping us informed and reassuring us throughout the process. That being said, they were professional, and everything went smoothly on their end. If you’re buying or selling, they’re a solid choice—but a little more hands-on support could take their service to the next level. Based on our experience, we would recommend them as an estate agent, especially if you’re looking for your first home.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks for the feedback. We were outsourcing sales progression, but from next week we have employed someone to bring this in-house. Feedback really helps inform us to be able to make changes like this. All the best in your new home

Vivien Kopasz Published on Google

Fantastic experience: I just bought my house through Open House agency and it was a really smooth and easy process. I can only recommend them. Sami, who should the house was really professional, and I could call him any time if had any concern or question.

Joanne Stainforth Published on Google

Fantastic experience: Great service from Sammy who helped us through the process of purchasing our first house. He was really professional, highly attentive and went above & beyond for us. Joe & Joanne

Richard Davis Published on Google

Fantastic experience: Highly recommend these guys! House on the market within days of initial valuation and then sold in a day! It doesn’t get any better than that. Thanks so much Sammy and Sarah!

Mccauley Lucas Published on Google

Fantastic experience: I can’t recommend them enough! They recently sold my property, and their service was exceptional from start to finish. The team was professional, knowledgeable, and always available to help with anything I needed—no matter the time. Their communication was excellent, keeping me informed every step of the way, and they made the whole process smooth and stress-free. If you’re looking for an estate agent who truly cares and goes above and beyond, then definitely use them. Not only that, but Sammy is a top bloke—when I told him I was desperate to get my house on the market, he came after hours just to help make it happen. (Not saying he’ll do this every time, but it really showed his dedication!) He made selling my house so much less stressful.

Holly Harper Published on Google

Fantastic experience: Sammy & sarah were fantastic! Our first time purchasing a property and was made very easy due to speedy communication, answered all queries within a short period of time. Would definitely recommend!

Tanith Doody Published on Google

Fantastic experience: Sammy helped us buy our first house and he was fantastic, he was always available when we needed to ask a question or wanted to view the property. He helped sort out some issues we had quickly and efficiently and always kept us in the loop. There was no time waisting and when he said he would check or do something for us he did it immediately not wasting any time and would have a answer for us the same day. Highly recommend this company they made what could have been a stressful experience easy and enjoyable! Thankyou Sammy

Nisha Sharma Published on Google

Fantastic experience: Sammy and Sarah are fantastic! Good communication, working around the clock, and pulled a very good result through! Would 100% recommend! If there is one agent who deserves the fees, it’s these guys!

Steve Campbell Published on Google

Fantastic experience: A really personal feeling from this family run business. A concerted effort to make sure all bases were covered, that as a client I was treated with the utmost respect regarding what I would like and given all the resources to complete a timely sale.

Vik Copeman Published on Google

Fantastic experience: Sammy & Sarah are an incredible team and took on what felt like an impossible challenge and got us the result we wanted in only 8 days. They provided first class service and helped fulfilled our dream of being in our first family home by Christmas. Thank you Open House, I will and have been recommending you to all my friends and family!

Gemma Roberts Published on Google

Fantastic experience: Sammy and Sarah were fantastic from start to finish. My house was photographed, on the market and sold within two weeks. They were persistent with chasing solicitors and their advice insightful. We really wouldn't have been able to move without them. Thank you both so much!

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks very much Gemma.

Tilley Bancroft Published on Google

Fantastic experience: Sammy found the perfect tenant for the largest room in our creative hub. The service was fantastic, really responsive and understood our requirement perfectly. Thank you so much!

carly leach Published on Google

Fantastic experience: Fantastic Service from Open House ⭐️ While there were some unexpected bumps in the road with buyers, things beyond anyone’s control Sammy & Sarah truly went above and beyond to ensure everything ran as smoothly as possible. Their communication skills were exceptional; they kept us informed at every stage and were always available to answer questions and provide reassurance. They were great at liaising with all the parties involved, ensuring everyone was on the same page, and no detail was overlooked. What really stood out was how much they cared. Sammy & Sarah went the extra mile in every way, stepping in to help with things that weren’t even part of their job description. It was clear they were committed to getting the best result for us. We felt supported throughout the entire process and couldn’t be happier with the outcome. If you’re looking for a knowledgeable, dedicated, and reliable sales agent, we couldn’t recommend open house more highly. Thank you for everything!

Connor Leach Published on Google

Fantastic experience: Not only did Sam & Sarah sell our house super fast at the price we wanted for it, they also did a really fantastic job of taking the stress out of our entire house move! I couldn’t recommend them enough. If you’re looking for an agent who will take as much pride in selling your home as they would their own, then give them a call. Awesome attention to detail with making sure the listing looked appealing, great communication, 5 stars all around thanks again both of you!

Keren Lester Published on Google

Fantastic experience: First class experience with Sammy and Sarah from start to finish. Very impressed with the marketing of my property, responsive and efficient handling of viewings, offer was competently negotiated and the post offer communication has been clear and organised. Faultless!

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Keren. I appreciate that our hard work is noticed.

Steph Briers Published on Google

Fantastic experience: Sammy was great at selling my house. Very knowledgeable about the market. He took the time to take amazing pictures and the house was sold very quickly. Nothing too much trouble, always on the end of a phone to offer advice and help where possible. Would definitely use again and thoroughly recommend. Thank you Sammy and Open House.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Steph. I am glad you happy with our service.

Nigel Wiley Published on Google

Fantastic experience: Fantastic service fully recommend

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Nigel. Appreciated.

Laurie Hill Published on Google

Fantastic experience: Sam was great to deal with. Answered all our questions quickly. Would highly recommend. A lot more personable than bigger agents.

Luke Bourne Published on Google

Fantastic experience: Our sale has just completed with Open House and we 100% recommend them. We’re so glad we chose Sammy and Sarah to sell our home and the whole process was far superior to our other experiences with local high street agents. Nothing is too much trouble and are always available, even after normal working hours if you need to communicate or just for general advice. If you decide to list your property with Open House you’ll understand why the reviews are so good.

Chloe Neal Published on Google

Fantastic experience: Sammy and Sarah have been fantastic from start to finish. Can not praise them enough for their attention to detail and always happy to help or chat. We went to Open House after a previous estate agent that we felt we were pushed to the side. Sammy and Sarah always keep in contact and always keeps you updated.

Kev Hoyle Published on Google

Fantastic experience: Sammy, was knowledgable and had a good understanding of the property we viewed. He gave us no pressure and plenty of space to get a good feeling if the property. Probably the best estate agent we have had the pleasure to meet. A credit to him for his professional manner.

danny wyatt Published on Google

Fantastic experience: Throughout the whole process of selling our property Sammy has been fantastic. Any questions or concerns that we had he helped answer straight away. Extremely professional service, and would highly recommend to anybody wanting to see their house.

Dovile Vasilkova Published on Google

Fantastic experience: I couldn’t be happier with the service from Sammy and Sarah. They sold my house in an incredible 36 hours! The photos they took were absolutely beautiful, highlighting the best aspects of the property. They were professional, friendly, and made the entire process seamless. So passionate and dedicated! I highly recommend them for anyone looking to sell quickly and efficiently.

Lucy Elson Published on Google

Fantastic experience: I’m incredibly pleased with the service I received from Sammy and Sarah for the sale of my father's property. Selling my late father's house was very daunting, but the whole process was straight forward thanks to the effort and time made by Sammy to sort everything out meaning there was little for us to do. This company are true to their word and everything is done quickly and thoroughly. From the initial valuation ( we had some big Burton companies come out ) who did not show much interest in a personal approach, Sammy was knowledgeable and true to his word. When instructing open house it was simple no crazy rules such as tie in periods or sole marketing or upfront fees, everything was explained clearly,and they genuinely wanted to sell our property and that's exactly what they did ,very quickly too. Sarah and Sammy conducted all the viewings, found a buyer and negotiated this on our behalf, they were always available ( literally evenings , weekends , via text or phone )and communicated how each part of the whole process would move forward. They also profoundly understood the housing market and all the process involved to the point of exchange of contracts. Sammy helped ensure the transaction of the house ran smoothly and informed us of everything we needed to do. He even went to the property when could not attend to allow workmen access. I am glad my family and I choose Open House their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking to buy , sell or rent , they really have been great. thanks so much Lucy and family.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

This is lovely feedback Lucy. I am glad we could make an emotional time that little be easier.

Marina Robson Published on Google

Fantastic experience: After buying a house that Sammy was selling, we then got Sammy to sell ours. His communication has been fantastic every step of the way and I wouldn’t hesitate to recommend him to anyone.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Marina, I am glad we could help you both sell and find your dream home

Susan Ffrench Published on Google

Fantastic experience: Made the experience of buying through open house an easy process . Kept well informed at all times . Thanks Sammy

Dennis Edlin Published on Google

Fantastic experience: Sammy at Open House is enthusiastic, knowledgeable, practical and straightforward. He sold our house quickly and helped us secure our new home too. We highly recommend Open House and Sammy and you should use them too.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Dennis, I appreciate your feedback

Lucy Bembridge Published on Google

Fantastic experience: Great service from Sammy, very honest and genuine. And felt like he listened to us. Would certainly recommend end open house for service.

Kathy Timberley Published on Google

Fantastic experience: I cannot praise Sammy at Open House Burton & Swadlincote too highly. From the very beginning Sammy was totally honest and transparent. He initially came across as too good to be true and therefore unfortunately caution made me go to a well know National agency. 12 Weeks later with no results I decided to go back to Sammy. My home had sold within a week. His photos were totally superior with no fuss made. The description was very accurate and attractive. We're not at the finish gate yet but I have absolutely no hesitation in recommending Sammy at Open House Burton & Swadlincote.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Kathy. Glad we are of service.

Viki B Published on Google

Fantastic experience: I cannot rate Sammy and Sarah highly enough. I am now a first time landlady thanks to Open House I was contacted by Sammy after completing an online comparison for local estate agents and initially, I was skeptical due to them being a small company, and one I was not overly familiar with. I originally thought I should probably use a mainstream, large company to have the best success with a stress-free experience when renting my house. However, after reading the reviews I found online about Sammy and Sarah at Open House, along with their highly competitive fees, it was a clear decision from the start that I would be using these guys to market my house and find me a tenant. Sammy accommodated my limited availability and came to provide an estimate when it suited me. He confidently quoted £75pcm more than what Newton Fallowell had done and I had no issues achieving large amounts of interest and subsequent applications with his suggested monthly rental charge. This only proves that Sammys knowledge and experience in the industry is to an excellent standard, and he clearly knows what he's doing with the market. The pictures captured the character of my house and really did the property justice. The whole process start to finish was as smooth and easy as could be. Great communication, any time of the day, any day of the week. I very quickly found tenants and within a week or so, all checks were completed and keys were handed over I would not hesitate to use Sammy and Sarah for any rental or sales processes in the future, and I cannot recommend them enough. Thank you both!

Emma Farmer Published on Google

Fantastic experience: Excellent service from Sammy very impressed with speed of getting on the market from our initial phone call to offer accepted was under a week!

Glyn Porter Published on Google

Fantastic experience: Sammy’s a brilliant guy helpful and on the ball really pushed to get a sale

lance jinks Published on Google

Fantastic experience: What a fantastic service Sammy and Sarah offer. They have genuine absolute enthusiasm for the properties that they sell. I would highly recommend them.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

I appreciate this, thanks Lance

Layke Published on Google

Fantastic experience: Would highly recommend Open House. They have been very pleasant to deal with and went the extra mile when I moved with them to make sure I could move in on the date I’d requested just before Christmas. Very happy.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Layke. I appreciate your feedback.

Sandy Walpole Published on Google

Fantastic experience: Sammy at Open House sold our place in 9 days...Feedback was great,anytime I asked a question he replied straight away...I wouldn't use any other agent...Sammy is a complete workaholic if it wasn't for him we'd never have got to completion... he's chased Solicitors endlessly...We can't thank him enough...

Samantha Parker Published on Google

Fantastic experience: Sammy is fantastic! His attention to detail when taking photos really does ensure your home is advertised in the best way possible. Sammy is understanding to individual circumstances and is on hand with transparent and honest advice, information and feedback. Sammy adds a personal touch by completing viewings personally meaning some of the stress was taken away of selling a home and also being available after and before office hours accommodating to work and home life pressures. I am about to exchange and complete on my sale and I can not thank Sammy enough for his work and support. I fully and honestly recommend Open House Burton and Swadlincote!

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Sam, We always genuinely do our best for every one of our customers, and it's nice that it noticed. I really appreciate your feedback.

Simon Clemson Published on Google

Fantastic experience: Great advise which led to my property being sold in 72 hours. Photos, 360 tour and write up was spot on! Highly recommend

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks very much Simon. I really appreciate your feedback, and I am glad to be of service.

Debi oconnell Published on Google

Fantastic experience: Excellent service , always on the end of the phone for whatever you need , always available for viewings including Sundays , thanks Sam

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Deb, I wish you all the best in your new home

David Harper Published on Google

Fantastic experience: Quick and easy online valuation that was followed up by Sammy with a more detailed and accurate one. Swift and concise service would recommend to others

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks David, appreciated

David Outhwaite Published on Google

Fantastic experience: Tbh I engaged this Agent because they are a new business that offered the next best price to the Pre-Pay Yopa / Purple Bricks type of agencies that I wanted to avoid due to the fact that once you’ve paid those Pre- Pay types they have zero motivation to do a good job for you ! So… I hear you ask: how did it pan out ? In a word : BRILLIANTLY ! Open House Local Burton & Swadlincote proved to be customer focussed , professional , efficient , reliable and super keen to get the transactions past the Post !! Along with all that and more - Sammy is a lovely bloke who deserves to be successful in their new business venture! I’ve just invited him round for a cuppa in the new home - now that just proves my point ! ;) Well done & a Big Thankyou !!

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Dave. Your sale was certainly not plain sailing, but we got over the hurdles together. I am glad you are settling into your new home, and I will take you up on that cuppa

Jo Stokes Published on Google

Fantastic experience: Fabulous company we moved to this management company from a big chain. Best move we made they are on hand 24/7 and the service we receive is second to none we highly recommend. Sammy and Sarah are very professional and nothing is too much trouble! 10/10 from us

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks for the review Jo. It's a pleasure to work with you.

Nikki Cope Published on Google

Fantastic experience: I would 100% recommend Open House - Burton & Swadlincote to anybody. The service from start to finish was amazing, Sammy really knows the local area and is available to speak to anytime of day and at weekends too! Open House sold our house within a week for above asking price. Absolutely outstanding service! Thank you Sammy and Sarah!

Open House Burton and Swadlincote
Open House Burton and Swadlincote

We appreciate your review Nikki. Now let's get you moving into your dream home. Sincerely, Sammy

Hannah Dummelow Published on Google

Fantastic experience: We found Sammy to be very honest with his valuation, and follow up communication was great. Unfortunately we could only use a certain agent to sell for us due to our agreement with the new build developer, but we definitely would have used Open House if we could have.

Craig Jones Published on Google

Fantastic experience: Sammy at Open House really knew the market when doing the valuation and was very impressed. So I listed my property and have not been disappointed! Would definitely use Sammy again in the future.

Amy Gascoigne Published on Google

Fantastic experience: I am so impressed with the service that is being provided so far. The images that Sammy has provided are amazing, they really do my house justice ⚖️ they looks absolutely fabulous, and that you have done a great job regarding the advertising, thank you! Absolutely amazing. If you going to be selling your house I would really recommend Sammy

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Amy, we always go above and beyond.

Jacky Astle Published on Google

Fantastic experience: Initial contact was easy and efficient. Sammy was courteous and knowledgeable. Taking us through the process and explaining the range of services available. Everything was sent electronically which was again quick and easy. Open house found a tenant literally within days. Sammy was brilliant going over and above what I would have expected. They are a great team taking all of the potential stress and hassle out of renting.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Jacky, I appreciate your feedback. It is lovely to work with you too.

Ewen Ross Published on Google

Fantastic experience: I've found a great professional agent to trust and help me to get the best price for my development project in Branston. I spoke to some of the big brands but none came anywhere close to Sammy at "Open house". I've used other agents for other projects in the past and have never been so confident and relaxed as now with Sammy at Open House. Sammy has expert, first hand, local knowledge and experience. The issue of sale taken care of by Sammy and the team, I can concentrate on my other projects, something I wouldn't be able to do if I didn't have the confidence in Open House. Thank you Sammy

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Ewen. Glad we could be of service

Nathan Gould Published on Google

Fantastic experience: Could not recommend them enough. Very professional, helpful and insightful. Sammy and Sarah helped us with any questions that we had and went above and beyond to accommodate any requirements that we had. Will definitely use them if we move house again.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Nathan. Hopefully your settled for a while, but if not, you know where we are.

carole sellars Published on Google

Fantastic experience: Absolutely brilliant service from being available to speak to, including Sundays and evenings and achieving an excellent price for our property. Open House were considerably cheaper than the several other agents we had look at our house too, and obviously knew the local area. Our neighbours were so impressed with the level of service, they used Open House too. We very highly recommend.

Jonathan Sahadeo Published on Google

Fantastic experience: Sammy was very easy to talk to and get along with, he priced our house within the price range we wanted. We had accepted an offer on the 5th day of advertising the house. When we hit hurdles Sammy was always around to assist and give advice. We would use Open House if we ever move again.

Cally Sheridan Published on Google

Fantastic experience: I would very much like to express my experience with the estate agents, Open House. Incredible service from beginning to end. “Above and beyond” comes to mind when I think of all the times Sammy, has helped me through the listing of my property to the endless paperwork to complete. He was always accommodating when I asked for advice or help. I recommend Open House without hesitation to provide the ultimate service to any seller or buyer to fulfill their requirements. A1 service Thank you so very much Sammy. You have made my sale and purchase complete with ease. Carol

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks very much Carol, it my pleasure. I hope that you are settling in to your new home.

amira dar Published on Google

Negative experience: We are the buyers of Blackpool St, we lived in the house next to the one we brought. What can I say these are the worst estate agents ever, don’t have a clue and really unprofessional. We would have paid £10k more than what we did given it was next door, they didn’t negotiate and that’s the only best thing about them. They talk a good game, but that’s all they do. Their a franchise, no professionalism or estate agent experience, very good with convincing people. At the outset wanted us to use their mortgage broker and solicitor, obviously they get commissions. Thankfully we didn’t our solicitor was on the ball and despite several requests for confirmation of an completion date by email they didn’t do so. I suspect the positive reviews are fake from friends, as they have more reviews than houses they’ve sold. I wouldn’t sell with this company and if I was buying don’t use their recommendations for brokers or solicitors.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

I am sorry if you really do feel this way, however, please consider the following:
A. The house sold at the full asking price. We made the vendor aware they could get more for their property as there was a lot of interest, but they felt the price was fair, and wanted to do right by their neighbour, we did try to convince them but they were firm on this. I would also challenge that you would have paid more, as the surveyor valued the house lower and you tried to negotiate down, but we advised the seller to stand firm which they did.
B. Our seller, who we represented and not yourself, is fully aware of the above and has left us a 5* review, and recommended us to others.
C. We are a franchise, as are many reputable agents, and we have worked in the property market for many years.
D. We could not set a completion date when you requested, all parties need to agree and your side was not ready.
E. The reviews are a mix of sellers and buyers, they are all real, including the seller of the property you are referring to.
F. We recommend services such as conveyancers and mortgage advisors, as does every estate agent I have ever worked with. You did not use any of our services, so you cannot advise based on your own your own experience.

anita w Published on Google

Fantastic experience: Sammy and Sarah have been experts at their job. Always kept informed, extremely helpful. Sammy goes above and beyond working all hours in responding and informing. They have sold my tenanted property working with limited access times and still a quick sale. You would not get this service from a high street agent.! I would highly recommend them, especially if you cannot fit into the 9-5 working timeframes like other Agents.

Oliver Bacon Published on Google

Fantastic experience: Thank you for the excellent service and friendly experience. Being a first time buyer, I was a little out of my depth with the whole process, but Sammy put me at ease and even managed to secure me with a few viewings of the house in the evening after I’d finished work. I would highly recommend Open House if you are looking for an honest and professional team to help find your home.

Target Cars Published on Google

Fantastic experience: Anyone out there do maths??? Sammy & Sarah + Quality Service + Professional presentation + Sharp advertising X timely updates = A highly recommendable business. Very happy with the way in which our Property Sale was handed, some of the 'big agents' could learn a lot from this Team .... Well done & Thanks

Antia White Published on Google

Fantastic experience: Sammy and Sarah have been most helpful along the way. Sammy in particular guided me through the process of selling and answering my questions promptly at all times of the day and evenings. You would not get this all round customer care with a High Street Agent. I would highly recommend anyone to use their services especially if you struggle with working time frames as they are always on hand to help.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Anita, it's always good to get confirmation our customers are happy.

richard faulkner Published on Google

Fantastic experience: Sammy & Sarah are great and provide a very personalised service. I’d highly recommend Open House as sales and letting agents.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks very much Richard. Glad you recognise the personal touch we add to selling homes.

Joe Morgan Published on Google

Fantastic experience: Great business who were ready to help us with any and all requests, and managed to get everything sort for us very quickly. We found our home we wanted and they helped us first time buyers get our offer in within the week, explains everything perfectly. Nothing but a positive experience!

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks very much Joe. Glad we could meet your needs, as we always strive to do for our customers

Kieran Published on Google

Fantastic experience: Sarah and Sam are really helpful. Always kept me up to date and were quick to reply back to any questions I had when selling my property.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thank you Kieran. Glad you are happy with the service you have received

Gordon Matkin Published on Google

Fantastic experience: Sarah & Sam with extremely professional , explained everything to me went through every point in the most clear way. They worked hard to make everything possible, even the weekend didn't stop them by doing viewings. They made sure everything was in line throughout the whole process including dealing with solicitors. I would definitely recommend Sarah & Sam.

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thanks Gordon, glad we could be of service, and thank you for recommending us to your son

Anna Jones Published on Google

Fantastic experience: Absolutely fantastic estate agents, we sold our property in less than two days. Great photos and 360 tour, polite, knowledge, helpful and couldn't do more to support us through selling our first property. Always available when we have needed them, thank you Sammy and Sarah. Xx

Open House Burton and Swadlincote
Open House Burton and Swadlincote

Thank you for your lovely comments, its nice when our hard work is appreciated. You have also been great to represent

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