Belvoir Southampton

Fantastic experience: Very professional . Helen came to do the house inspection,as having a baby she texted to let me know about what time she will get to us. Very nice person,easy to talk to and understanding. Absolutely recommend Belvoir. Thank you !

Fantastic experience: Great experience with Will! Professional,honest and very helpful from start to finish.Really appreciate the support-highly recommend!

Fantastic experience: I am renting with Belvoir Southampton. I had few things to sort out and reaching out to Naomi Channell make things work. Recommend, She knows what she is doing.

Fantastic experience: Huge thank you to Will from lettings who made the whole process right from viewing through to signing perfectly smooth and transparent. Genuinely the cleanest rental process we've done thanks to his management of it :)

Fantastic experience: I have been working with Belvoir Agency in Southampton for around eight years. Throughout this entire period, the apartment has never been without tenants. The team has maintained my property very well and has always responded promptly to any issues that arose during tenancies. I consistently receive my rent payments and statements on time. I am very satisfied with the agency, particularly the director, Loretto Linehan, and the letting manager, Naomi Channell, with whom I communicate most frequently.

Fantastic experience: Working with this company has made what can be a stressful time so much easier. Everyone has been prompt and professional, but the agent I’ve worked with (Will Partridge) is a cut above! He’s gone above and beyond to answer all my questions and walk me through the process.

Fantastic experience: Will has made finding our new home clear and straightforward which has saved us the stress of moving. He has gone above and beyond for us to make the whole process smooth and been extremely helpful with answering all and any questions we had. Thank you Will!

Fantastic experience: Just had a viewing with Will from Belvoir Southampton. Exceptionally good communication and honesty when it came to giving guidance, as well as any questions I had etc. He also made the viewing incredibly straightforward, was extremely professional, as well as laid back and friendly. Based on my experience going to a viewing in Freemantle with Will I'd definitely recommend Belvoir as far as I'm currently able. I should add that I used to work for many years in the lettings industry myself, with Your Move. So I'm definitely qualified to recognise those who are good in this field. Recommended!

Fantastic experience: Will was incredibly helpful during my house viewing. He assisted me throughout the process, arranged the appointment smoothly, and even arrived before I did to make sure everything was ready. He was kind, polite, and very professional while showing me around the property. I truly appreciated his support and the way he made the whole experience easy and comfortable. Highly recommended.

Fantastic experience: We recently moved out of our rented property in Hedge End. I would like to take this opportunity to commend Belvoir Southampton for their excellent service throughout our tenancy. The team has been consistently professional, responsive and supportive, particularly when it came to dealing with maintenance and repair issues. Any concerns we raised were handled promptly and efficiently, which made a real difference to our experience as tenants. I would especially like to mention Naomi, the Manager, and Helen, who were both outstanding, approachable, understanding and always willing to help. The maintenance department also deserves recognition for their reliability and professionalism. Thank you to the entire Belvoir Southampton team for making our tenancy a positive and stress-free experience. I would happily recommend Belvoir Southampton to others.

Fantastic experience: We had a great experience with the tenancy manager, Helen Nicol, at Belvoir Southampton. After we had already moved out, she went out of her way to make time for us and help arrange the disposal of our remaining furniture. It wasn’t something she had to do, but her willingness to help and her professionalism made a stressful situation much easier for us. We really appreciated the extra effort and excellent service. Highly recommend.

Fantastic experience: I had a viewing with will and he was so amazing and nice! Such a delightful person

Fantastic experience: I have used Belvoir Southampton as my Letting Agent for many years and have found them to always be friendly, helpful and effective. They keep me up to date with the latest legislation and have been very effective at finding new tenants when required.

Fantastic experience: Great experience dealing with Will. He was friendly, responsive, and professional. He made everything easy to understand and took the hassle out of the process. I really appreciate your help, thank you so much!

Fantastic experience: We (student tenants) had a lovely viewing with Will, who was informative and very helpful when showing us around. An excellent , professional representative of Belvoir, who really highlighted the property. ✨

Fantastic experience: Had a viewing around Southampton with Will, super informative and made the whole process extremely easy and clear, would definitely recommend!

Fantastic experience: Went to viewing today with Will at 2:30. Incredibly friendly and kind.

Fantastic experience: We are uni students looking to rent in Southampton and Will showed us round a property. He was very helpful and informative - very good experience!

Fantastic experience: Really good service for our group, Will showed us around and made it really clear and easy for us. We were all super impressed.

Fantastic experience: Had a great viewing, Will was brilliant at showing us around the house.

Fantastic experience: Had a great viewing today by Will who was very friendly and informative! Would definitely recommend.

Fantastic experience: Really informative and helpful house viewing with Will. He gave us excellent service and a really in depth tour and summary of the properties details. I would without a doubt reccomend this further.

Fantastic experience: Will was incredibly helpful and answered all of our questions! He was so lovely!

Fantastic experience: The overall service provided by Belvoir (letting agent) has been good I mostly deal with Sam Warry (maintenance). She is responsive to queries and works effectively to resolve any issues raised. She is approachable, professional friendly and supportive which is much appreciated. I am confident that any support I may need with any issues in the future will be handled effectively and with care.

Fantastic experience: As a first time renter, I would definitely recommend Belvoir. Naomi is a friendly professional and has made the process very quick, seamless and stress free.

Fantastic experience: Great experience renting through Belvoir. Special mention to Will who was very responsive, explained everything clearly and kept me in the loop with progress.

Fantastic experience: I cannot recommend dealing with Jade enough. She made the whole process of moving into a new property an absolute breeze for me and my husband. She answered every question we had quickly and clearly, and she was absolutely lovely during all of it. Belvoir has a gem!!!

Fantastic experience: Dominic showed us around a flat and was really genuine and kind. He made the experience positive, fun and less stressful compared to other estate agents - although we didn’t go through with that flat I would recommend

Fantastic experience: Belvoir were really helpful in organising viewings and paperwork. They managed to facilitate an early tenancy start date which was super helpful for me. Would recommend using them.

Fantastic experience: Had a wonderful experience renting with belvoir. They were professional, quick to respond and ready and willing to deal with any emergency. Jade who was my primary contact was amazing . Helen, Naomi and team were wonderful as well.

Fantastic experience: Jade is a very friendly and professional real estate agent. She made the process of renting a home smooth and stress-free. She was always quick to respond, answered all my questions clearly, and made sure everything was handled efficiently. I really appreciated her helpful attitude and attention to detail. I highly recommend Jade if you're looking to rent a home with Belvoir.

Fantastic experience: I highly recommend Belvoir Southampton and Jade to anyone looking to rent a property. Jade was amazing! Responded to all my questions immediately, arranged viewings fast, and helped me secure my dream rental. Couldn't have asked for better service!

Fantastic experience: Having recently move to the UK renting through Belvoir Southampton has been great. Our agent Jade has been very attentive and responsive to all our questions, would definitely recommend to others.

Fantastic experience: Excellent and swift process from Belvoir Southampton! Naomi was friendly and helpful when helping us secure a property; the process was easy to understand. Would Recommend!

Fantastic experience: I used this letting agency to find accommodation. Jade is just a superstar, very responsive, helpful and attentive to details. It was my first experience renting in the UK and I’m very happy that I came across Jade as my agent. Highly professional girl.

Fantastic experience: I recently rented a flat from Belvoir Southampton. The whole process took a week to move in. They provided all information i needed and assisted me through my rent application process. Jade was exceptionally helpful with answering all my questions. Thank you and keep up with the good work

Fantastic experience: Excellent experience with Belvoir Southampton! The team made our move-in process smooth and efficient. Special thanks to Jade Dumper for her exceptional assistance, prompt responses, and professionalism. Highly recommend!

Fantastic experience: I rented a nice flat from Belvoir weeks ago. Got professional and friendly help from Jade Dumper. Our communication was very smooth, and all my questions and requests were timely answered and responded. Definately will look for help from Belvoir next time.

Fantastic experience: Great service. The whole process of viewing the property, setting up my tenancy, and moving in was smooth and very friendly. Jade handles everything with patience and ease. This is a wonderful team.

Fantastic experience: I recently rent a flat from Belvoir. Very professional and friendly staff. Communications have been very smooth as well. Much better than a lot of letting agents I have dealt with. Thank you and keep up with the good work

Fantastic experience: What a simple and easy experience with Belvoir as a whole. Sound advice and support throughout, I happily use then again without a shadow of a doubt. Special mention to Jade, exceptional customer service and support throughout my time. Thank you very much for all your help

Fantastic experience: I had an excellent experience with Belvoir Southampton as my tenancy agency. There were no issues to report, and I can honestly recommend them. Well done, team! My special thanks to Louise Randell and Loretto Linegan for their support during this period.

Fantastic experience: Belvoir have been very active and helpful with my stressful house hunt, especially Jade! Who has gone out of her way to be supportive and proactive and made the process just a little bit brighter. Overall very professional, great work.

Fantastic experience: I found Belvoir to be a perfectly professional agency. They helped me in a timely manner. With Belvoir, renting in and out was a smooth process for me and my family. I thank the entire team for their flawless support.

Negative experience: Worst lettings experience with Belvoir. Would not recommend. Did not deal with my complaint seriously, no one was ever in a rush to help despite them allowing me to live in a property which was leaking and mould infested. Would call the office 20+ times before anyone bothered to answer. Director is unprofessional and comes up with an excuse for everything. Even after submitting a formal complaint not ONE apology was received. Didn’t even bother escalating my complaint after the slack response because this would go to the directors husband… ?conflict of interest? Company is a joke and knows nothing about good customer service. Do not want a response to this review as it will just be excuse after excuse like it was for the 6 months dealing with them.

Fantastic experience: Lettings Manager Louise Randell has been fantastic with the prompt viewing arrangements, tenancy agreement formalities and so on. Overall the Belvoir team was very responsive on every request. Good work! Thanks.

Fantastic experience: I have been letting my flat through Belvoir Southampton for more than five years and I couldn't be happier with the service I have received from them. Their Full Management package does exactly what it says on the tin, the team are always courteous, attentive and efficient, and their fees are in line with or better than current market rates. I would confidently recommend Belvoir Southampton every time.

Fantastic experience: Over my period of ownership I experiences a very good landlord management service from Belvoir Southampton. They have reacted to and reported on unforeseen issues swiftly and dealt with any remedial work quickly.

Negative experience: Dear Loretto, Thank you for your response. While I understand the clarification on the holding deposit, my low rating stems from poor and delayed communication. I had emphasized the urgency of my move-in, yet there were inaccuracies and frequent agent changes. The day of check-in revealed mistakes on Belvoir's part, causing significant inconvenience. I hope this feedback contributes to improving communication processes for future tenants. Kind regards, Judith

Fantastic experience: I've been renting with Belvoir for over 7 years and they are always very responsive to issues. I recently reported a heating issue on the Friday night and had it resolved on the Saturday morning. Thanks again for sorting this out so quickly.

Fantastic experience: I am immensely thankful for the exceptional service provided by the agency. Being new to rental properties in the United Kingdom, I greatly appreciate the team's guidance and their prompt responses to my inquiries, which have proven to be invaluable.

Fantastic experience: Georgia has been an absolute star! She responded to my emails and calls very quickly and arranged a viewing as soon as she could. Very helpful and friendly. I would 100% recommend her services.

Fantastic experience: I have used Belvoir as letting agents since 2014 and have been extremely happy with their service. They give a personal service, making me feel I am not just a number in their books. All the staff have always been very quick at dealing with correspondence, are friendly and professional, and sorted out any problems straight away. I would thoroughly recommend Belvoir, I wouldn't go anywhere else.

Fantastic experience: As a new owner of a flat, I trusted Lorretto and Gwen at Belvoir to find the perfect tenants who would be happy in the property. They guided me through the purchase process and in finding the perfect residents. I especially wanted to be sure that my flat would be safe for my tenants but Belvoir handled all safety checks with ease. I would strongly recommend the services of Belvoir!

Fantastic experience: I along with my friends have recently rented a five bedroom property with Belvoir. Would like to express my utmost appreciation regarding the agent's friendly and professional approach in dealing with our application. We were in urgent need of an accomodation leading from unforseen circumstances. They were all very approachable and accommodating regarding our concerns and the urgency. They kept us updated regarding every detail and the progress from time to time. Everyone in the team was very responsive to all our queries. We can’t praise the Belvoir team enough with the level of support they have provided, going beyond the norms. A special thanks to Gwen and Loretto for all the support and the patience whilst dealing with the unexpected issues during the process. I would highly recommend Belvoir - an amazing team!

Fantastic experience: I rented a one-bedroom flat through Belvoir for almost 4 years and had absolutely no problems during that time. From day one, everyone in the team was very professional and responsive to all my queries. Upon moving in, all important steps such as organising an inventory and using an independent external company to hold my deposit were undertaken. Throughout my time in the flat, a few things stopped working (washing machine, fridge etc.), but I never experienced any difficulties in contacting the agency nor getting those items fixed/replaced. After moving out, I received my entire deposit back without any problems. I highly recommend Belvoir - what a great team!

Fantastic experience: Very professional presentation and marketing of my property for letting by Belvoir which resulted in finding great tenants very quickly. Love Belvoir's attention to detail and, by using Belvoir, the friendly and positive relationships that develop between tenants, agent and landlord. Thoroughly recommend using Belvoir, London Road, Southampton

Fantastic experience: I recently communicated with Devon and quite frankly, WOW! She was so professional, personable and had a genuine care for me and my circumstances. Something I have found lacks across the industry. BE MORE DEVON! I would highly recommend Belvoir!

Fantastic experience: There were three distinct phases when we came to sell our house; putting it on the market, closing the sale and exchanging contracts. Progressively, the value of Belvoir and Loretto and Brian as our estate agents became more and more apparent. Phase one: We had quotes from three estate agents and decided to instruct Belvoir not because their assessment of our house’s value or how they said they would promote our home, but because we knew they would coach us and consult with us every step of the way, including on how to negotiate with the estate agents acting for our forward purchase. The result in phase two is that despite us owning a house by a noisy road, they soon found a buyer prepared to pay the full asking price. But it was in phase three Belvoir really earned their fee. There were significant issues in the chain behind us and without the persistence and tenacity of Loretto to get the sale across the line, there was every chance we would have had to start again. Moving house is infamously stressful. We are so glad we had Belvoir behind us, keeping us informed at every step and rattling cages when they needed to be rattled. As far as price is concerned, our three estate agent quotes came in at roughly the same price; however, on the question of value for money, there is no doubt Belvoir left the alternatives behind.

Fantastic experience: Having used several different local agents, Belvoir came recommended to me. I can't fault the service I have had from them in particular the help I have received from Brian. Thanks team keep up the good work.

Fantastic experience: After a considerably tough couple of years for us all Brian, Lorreto and their team have remained professional, supportive and most of all they make you feel like nothing is too much trouble. I wouldn’t trust anyone else to take care of my rental properties it gives me peace of mind knowing they do the best job looking after my best interests. Brian I can’t thank you enough your a font of knowledge I look forward to many more successes under your guidance. Thankyou

Fantastic experience: What a fabulous team, met with Brian on the Saturday and instructed him immediately, within a week they had found me a lovely tenant. Loretto has been brilliant, keeping me in the loop from day one and taking away all the stresses that finding someone brings....I would totally recommend them to everyone who is not getting the service they should, you will not be disappointed and I wish I had instructed them sooner than I did. The full management service and fees are very good and I'm glad I've taken up that option. Thank you all for your commitment. Updated January 2022 - just been told by Claire at Belvoir they've secured a great rent increase, whilst they've had to update their charges they are still very reasonable and the service is superb. As far as i'm concerned Belvoir are absolutely awesome...

Negative experience: Belvoir have managed my flat for me for several years. Several serious mistakes have been made due to lack of communication, resulting in loss of income for me and serious inconvenience for my tenant such as waiting months for a new washing machine and failure to renew contracts, not to mention late payments to me. For the last few years the tenant and I have had to communicate directly which rather negates the reason for having an agent to manage the property.

Fantastic experience: As a first time renter, all of the team at Belvoir made the process very simple for me. Every enquiry was responded to quickly and with the detail required. Special thanks to Carys who must have got fed up with my questions, but she always responded quickly and professionally. Every member of the team I interacted with was great, even the maintenance man who had to come out and deal with a couple of minor niggles. All round 5* service and I'd have no hesitation in recommending.

Fantastic experience: Leah and Carys were both brilliant. They were very responsive to any queries we had about renting. We are students so were not familiar with the renting process but they have been very helpful throughout the entire process. Would definitely recommend using them for any property services you require as they are so helpful and friendly!

Fantastic experience: I'd like to say thank you to Loretto at Belvoir in Southampton for getting the sale of my property over the line, the buyer unfortunately had a difficult lender though we got there in the end. We managed to achieve full asking price and had a selection of offers to choose from. I would recommend Belvoir if you are looking to sell a HMO. Thank you.

Fantastic experience: Brian and his team have been and are fantastic. Their knowledge of the Southampton and surrounding areas is superb; their enthusiasm for their vocation and their clients (both landlords and renters) is immense; and their personal interaction (with clients and everyone in the Southampton region real estate ecosystem) is extremely friendly, open and honest. I would highly recommend Brian and Belvoir to any friends, colleagues or family members, and I am extremely confident that the positive experience I have had is replicated with all of their clients.

Fantastic experience: Belvoir Southampton have been an amazing agent to let through. They response very promptly to any issues/enquiries and always sort out any problems efficiently. Nothing is a problem for them. They are also genuinely lovely people, always kind, helpful and professional. I would really recommend renting via this agent!

Fantastic experience: Best lettings agent I have dealt with. They go above and beyond to make the tenant comfortable, and any repair requests are dealt with instantaneously. I have dealt with Nadine and Maisy, who are both very kind and professional. Highly recommend if you are looking for a property to rent.

Fantastic experience: Excellent service in managing my property over the past several years. The tenants were well looked after, the property was well maintained, and there were almost no days when the property was vacant over the years. Belvoir were also very professional and attentive when I used them to sell the property. An excellent and friendly team

Fantastic experience: One of the greatest agency in the country. The people working there are Professional with true caring to their clients and high standards in servicing. We have lived all-over the UK and believe me, we have seen a lot. I would recommend them defiantly!

Fantastic experience: Great service provided by Belvoir to find and secure a new rental property! The team were friendly, professional and responsive throughout the entire process. I would not hesitate to recommend them.

Fantastic experience: Best agency we dealt with in Southampton. Excellent service, very responsive and friendly. All of our requests were sorted immediately. If we ever come back in Southampton, Belvoir will be definitely the first agency to visit. Highly recommended!

Fantastic experience: Excellent agency. Very responsive to whenever you need them with fast and effective resolution. The team is very efficient and cooperative and understands the need of the tenants superbly. From fixing a small thing to installing a new boiler, they did it with ease. Thanks to Loretto, Gwen and team. Cheers

Fantastic experience: As a tenant for the last five years, I have to say Southampton Belvoir has been a great agency. The managers, Brian and Loretto are courteous, friendly, and superb professionals, along as their great team of staff. They were very responsive to all the queries or any issues reported on the online system. I would definitely recommend Southampton Belvoir to anyone. Thanks Belvoir !

Fantastic experience: They went out of their way to ensure the tenant had the smoke alarms set up properly, having to hold the tenant's hand, practically. They have tamed a tenant who was previously extremely tricky with the previous agent.

Fantastic experience: I could not recommend Belvoir Southampton more highly. I have a property portfolio for which Belvoir managed the rental and ultimate sale of my Southampton property. It was a highly professional and personal service. If I could use the team for the rest of the portfolio I would!

Fantastic experience: Belvoir made my first time Property renting experience feel at ease. They were very kind and professional. I would certainly recommend them to anyone and if I were to rent a property again I would definitely use them. Thanks Belvoir for all your help.

Positive experience: Having had poor prior experience with a letting agent in Southampton a few years ago, when it came to letting out my apartment again, I wanted to find an agent who was local, who would care for my apartment as if it was their own, who would maintain contact to ensure all was well or if there were issues that I needed to be aware of - quite simply - an agent I felt I could establish a good relationship with and trust. Belvoir thus far have been that. The team is professional and friendly.

Fantastic experience: I am really happy with how Belvoir Southampton have managed the letting of my property. Historically, I've always managed my own property when renting out so was somewhat apprehensive when passing the reigns over to someone else. However Belvoir Southampton have been excellent, very communicative, very professional. Would recommend.

Fantastic experience: For the last 4 years my house in Southampton has been rented out through Belvoir Letting Agency headed up by the extremely professional and personable Brian Linehan. When I decided to rent the house out through an agency the main reason was to pay somebody else not only to manage the rent and to find tenants but also to sort out all of the wear and tear problems that inevitably occur in any property.I had taken up a busy job as a doctor at the other end of the country and knew I needed to leave the house in capable hands, I can honestly say that during these 4 years Brian and Loretto and their friendly team have taken all of the stress out of renting a property. I found the periodic reports on the house very thorough and useful. Aside from the normative functions of the letting agency, that are run to a very high standard, Brian clearly has extensive and in-depth knowledge of the national property market. I sought his advice on Brexit and its potential effects on the the property market on a number of occasions. It was clear that his knowledge was expansive on this topic and I took his considered opinions seriously. His opinions carried more gravitas than most of the politicians we have all been subjected to. This year I asked Belvoir to sell the house as my circumstances have changed. The entire process was managed very well by Belvoir who were in regular contact with me throughout the process. I would like to thank in particular Nick Wilmot who leads the sales team at Belvoir. I wouldn't hesitate to ask Brian and his team to rent out property. You will not find a better service. Dr Michael Ruse

Fantastic experience: Very good communication, fast to reply and answered all questions clearly. Any issues we had were technical, such as docusign needing us to resign signatures, but we have been assured the company is working on fixing this with them. However, these technical difficulties did not prolong the process due to the excellent communication and prompt responses from the staff at Belvoir. Would definitely recommend for renting, the process was very quick and pain free.

Fantastic experience: We have rented with Belvoir for 2 years and we have had an overall great experience! Professional and responsive if any repairs needed doing. What I truly enjoyed is that they always offer you an option to either be there for the repair or give the handymen the key so no need to take a day off work just to let the repair team in. At the end of tenancy they were helpful with notes on what would need fixing. Also, I liked the fact that they did not require the professional clean to be done as long as we were able to achieve the same result cleaning the property ourselves. We spent hours making sure the flat is in a great condition and we actually received the full deposit back within just days of the end of tenancy! I can honestly say the BELVOIR IS THE BEST ESTATE AGENT IN SOUTHAMPTON! I always recommend the company to my friends.

Fantastic experience: Although we were buyers and not vendors, we found the service provided by Belvoir was superb. Their video tour of the property was excellent and really enabled us to gain an understanding of the property both before buying it and subsequently prior to moving in. This is so far superior to other video tours which in some cases are purely a video consisting of still photographs. This facility really has to be a benefit to vendors. Nick Wilmott, the agent we dealt with, was extremely professional, but informal, and could not have done more to answer our questions either directly or asking the vendor for information. He put no pressure on us and let the property sell itself. From our experience we would high recommend Belvoir to anyone selling a property in this area.

Fantastic experience: I have been with Belvoir for just about a year now. I was previously with Leaders. So far the difference in quality of service is remarkable. You only learn about how good a service is when things go wrong. Unfortunately I have had a few maintenance issues lately. Belvoir have gone out of their way to resolve these issues. They get involved with the investigation themselves whereas Leaders seem to just send a contractor in whose interest is to find something wrong and charge the highest price for putting it right. When I queried something with Belvoir it was properly investigated and my reading of the situation was found to be correct. Leaders always appeared to be defensive. Two years on I would say that, although everything hasn’t been perfect I generally consider that Belvoir try to look after my interests as a landlord but also want a fair deal for the tenant.

Fantastic experience: I've been renting in Southampton for 4 years, and Belvoir has honestly provided the best service (compared to the other agencies I've used). The staff are really friendly and welcoming. They have an online portal to report maintenance and they seem to always respond quickly. I would definitely recommend Belvoir as a letting agency. I greatly appreciate the service I've experienced so far.

Fantastic experience: As a remote landlord, I have been able to rely completely on Brian, Loretto and the team to look after my properties. They are responsive, straightforward and always available to offer a wealth of sensible advice on the market. They have gone the extra mile when needed and deal with issues calmly and professionally. I’d recommend them.

Fantastic experience: Belvoir team are very professional and organised. I had a great experience of renting and moving to a new flat with them. My case was slightly complicated, but Belvoir team have been very patient and lovely throughout the whole process. I highly recommend them to anybody who wants to move to a new house.

Fantastic experience: Belvoir Southampton were recommended to us by good friends in the Southampton area who have had bad experiences with two other agents. We were looking for proactive letting agents who had speedy solutions to challenges other than just throwing their clients money at the problem. Belvoir Southampton found us a tenant for our flat within 5-days of confirming we wanted to go ahead. Wonderful! The fact that we were then departing on a holiday abroad 8 days later looked like an insurmountable challenge, but we need not have worried as the effort Belvoir put into sorting out the documentation (financial and other references, tenancy agreement, deposit agreement) and other arrangements (deep clean, PAT, legionella test) was exceptional. We are now into the next phase and have instructed Belvoir to provide a full management service. I have every confidence that they will continue with the very high standard of service they have provided so far.

Fantastic experience: We rented a property via Belvoir for three years and from start to finish the Belvoir team were always really friendly, personable and helpful. They do whatever they can and will work considerately and usually with quick results. It's easy to forget that sometimes when work takes time on a property, it can be because the landlord puts restrictions in place which Belvoir have to work to. That said, we always found Belvoir to be fair, honest and good to work with.

Positive experience: I just rented a flat through Belvoir. Everything was very nicely done by this agency. The fees are within the normal range and the employees were very nice and helpful. The only not so good thing is that they didn't have the appartement measurements at their office.

Fantastic experience: The service we received was excellent from start to finish and I'm so glad we chose Belvoir to sell our property. I appreciate all the work both Brian, Lorretto and the team put in along the way and the extra mile they all went to. If your looking for a service which is focused on whats best for you as opposed to margins and sales targets, and a more honest approach then Belvoir is the team to use. The high streets now are full of generic Tesco style estate agents where as Belvoir are what I would consider to be the John Lewis / Waitrose end of the market with an appropriate level of service. I am more than happy to recommend Belvoir.

Fantastic experience: Have been managing my property for just over 7 years. Through out this period they have been professional and beyond efficient with regards to the every day management. In recent weeks they've also been beyond helpful in helping me address a bigger problem woth the flat. Happy tenants, happy landlord! By far, the best letting agent Ive ever come across in Southampton; as a renter and as a landlord.

Fantastic experience: After coming home from work to find a concern with the boiler and hot water tank, I was able to speak to a very helpful Property manager after hours. Gwen was able to provide support and guidance on how to proceed. A support call was logged on Friday evening and an engineer was onsite a few hours after the branch opened on Saturday. Amazing support from a team that really care about their tenants. Always welcoming and lovely to deal with. By far the friendliest letting agent experience I have had. Thank you Gwen and Belvoir team! Keep up the great work!

Fantastic experience: I moved with Belvoir, Southampton as a result of an unpleasant and protracted experience with another agent. Belvoir invariably were accommodating and professional to the last detail. Most of my dealings are now with Loretta but all the team were as exemplary when I was dealing with them in the initial phase. This proved even more important as I am out of the Hampshire area and have to delegate every thing to them in the assurance that things are running smoothly.

Fantastic experience: I rented a property through Belvoir for a number of years, and had nothing but positive experiences in my interactions with them (which were few and far between - they just let you get on with living in the place you're renting)! Never any fees when renewing tenancy agreement (unlike a LOT of other letting agents), and rent barely increased over the four years I was there. Belvoir (and in particular Gwen and Loretto) were easy to contact whenever anything needed to be maintained in the property, and upon leaving the deposit return was processed very quickly.

Fantastic experience: Estate agents often get a bad name but we had no complaints with Belvoir. We were running against a fairly limited time frame and Belvoir helped us to sell and let out out our respective properties promptly. Communication along the whole process was very good and the team were very personable. On the basis of their performance we have asked them to manage the letting of our flat and would have no hesitation in using them again should we wish to sell our new home in the future.

Fantastic experience: Had a great experience with Belvoir Southampton. I needed to move quickly, and they made this very easy- I was in within 4 days of viewing. Everyone is so friendly and happy to help. Definitely would recommend.

Fantastic experience: Even with the highest of expectations I couldn't have imagined such a professional and friendly service by the Belvoir Team. They made the whole process of moving in our new home a pleasure starting from arranging the viewing to welcoming us there and following up with us after we moved in. Their response is very fast, and they even left us a nice welcoming gift!

Fantastic experience: We've been using Belvoir to rent out our flat for about a year now. If you are a landlord and looking for an agent to manage I can recommend them. They are fully managing our flat at the moment and it takes a lot of stress out day to day managing. They are quick to sort out problems for both tenant and land lord and very much approachable. Importantly keep me updated with what's happening at the property and there for me when we need them. Keep up the good work.