CENTURY21 SOUTHAMPTON LETTINGS AND ESTATE AGENCY
Information about CENTURY21 SOUTHAMPTON LETTINGS AND ESTATE AGENCY
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: (closed)
- saturday: 9h-16h
WITH OVER 14,000 OFFICES IN 91 COUNTRIES, CENTURY21 IS THE LARGEST REAL ESTATE NETWORK ACROSS THE GLOBE.
CENTURY21 SOUTHAMPTON HAS BEEN AWARDED THE MOST RESPECTED REAL ESTATE CENTURION AWARD FOUR YEARS RUNNING FOR YEAR 2021, 2022, 2024 & 2025.
Our comment from Agencias Inmobiliarias about CENTURY21 SOUTHAMPTON LETTINGS AND ESTATE AGENCY:
Century21 Southampton Lettings and Estate Agency is renowned for its exceptional service and commitment to customer satisfaction. Many clients have shared positive experiences highlighting the professionalism, friendly demeanor, and helpfulness of the staff, particularly mentioning Jay and Paulo. Customers have praised the agency for:
- Efficient and fast processing of rental applications, with many tenants moving in quickly and smoothly.
- Excellent communication, with prompt responses to inquiries and thorough explanations of processes.
- Professional and knowledgeable staff who care deeply about their clients' needs and comfort, making the moving experience pleasant.
- Hassle-free management of properties, ensuring that all necessary documentation and compliance are handled effectively.
- Remarkable dedication from staff members who go above and beyond to ensure client satisfaction, particularly during challenging situations.
While the vast majority of feedback is positive, a few users have experienced communication issues regarding next steps in the rental process. However, the overwhelming consensus is to highly recommend Century21 for anyone seeking a reliable and professional letting agency in Southampton. Their ability to provide a seamless and supportive experience has made them a top choice for both tenants and landlords alike.
CENTURY21 SOUTHAMPTON LETTINGS AND ESTATE AGENCY: Reviews
Fantastic experience: Had a good experience from viewing to moving in. I recommend.
Thank you.
We really appreciate your feedback.
Kind regards,
Team C21
Fantastic experience: Excellent Service.Staff are friendly and polite.Fast processing for my rental property.Thankyou for your service.
Thank you.
We really appreciate your feedback.
Kind regards,
Team C21
Fantastic experience: Excellent service from the entire Century21 team in managing my property. They made the entire process smooth for me. Highly recommended for anyone looking a knowledgeable & helpful estate agent to manage their property!
Thank you.
We really appreciate your feedback.
Kind regards,
Team C21
Fantastic experience: I recently moved my property management from a letting agent due to poor service, it was impossible to get hold of anyone to discuss about my property and they did not have a proper office front to talk to anyone about my concerns. I have now moved to Century21 and cannot recommend them enough. They reply to emails immediately, send me all referencing documents and ensure the property is fully compliant. I would highly recommend Century21 if you’re looking for a hassle free property management.
Fantastic experience: very good for me. thank you
Fantastic experience: Thank you for all the efforts and support in helping me find my first home in Southampton. Cheers!
Fantastic experience: I am really appreciate that.I am very happy to help from them.They work very fast and carefully.Not a week , my work done less then a week thanks to century 21
Fantastic experience: I had a great experience with Century 21 Southampton Lettings Agency. The staff were professional, friendly, and very helpful throughout the process. They explained everything clearly and answered all my questions patiently. The property was exactly as described and in excellent condition. Paperwork was handled quickly and without any hassle. Communication was smooth and timely from start to finish. I really appreciated their honesty and transparency. I would definitely recommend this rent agency to anyone looking for a reliable service.
Fantastic experience: Very good service and response
Fantastic experience: We recently rented a property in Southampton via Century 21. From our first call till the moment we received your keys, everything was extremely smooth and well organised. Every person involved was extremely helpful.
Fantastic experience: Good quick process and very helpful
Fantastic experience: Excellent service. Paulo was very good, explained everything clearly. Am happy!
Fantastic experience: Good customer service, answer any of your questions and get back to you quite quickly with any concerns. Definitely important to keep in contact with them since they're very helpful.
Fantastic experience: Very caring and good landlords/management for them.
Fantastic experience: Excellent service. Very knowledgeable and quick to resolve issues as they arise. Gold standard for letting agency. Jay went above and beyond.
Fantastic experience: Working with this agency has been exceptional from start to finish. We were navigating a very difficult situation with our previous tenant before we came to them, and the contrast between our former agency and this one was been miles apart. Jay, in particular, set an incredibly high standard. His responses were always extremely fast, and he consistently went far beyond what we expected or what his duties required. Throughout the entire process, he was honest, supportive, and genuinely friendly. Jay's professionalism and dedication turned a stressful situation into a manageable one, and we felt fully supported at every step. We strongly recommend them and we are very grateful for the outstanding service they provided.
Fantastic experience: Patience, good sense of humour and effective communication
Fantastic experience: Century 21 has good customer service and I have had no issues with any property of theirs. I will recommend them over and over again. They are good at their work.
Fantastic experience: We had a wonderful experience renting this house. The home was clean, spacious, and exactly as described. Everything was well-maintained, and the neighborhood was quiet and safe. The landlord was responsive, professional, and easy to communicate with, making the entire process smooth from start to finish. We truly enjoyed our stay and would highly recommend this property to anyone looking for a comfortable place to live.
Fantastic experience: I’m Happy
Fantastic experience: We have used Century21 Southampton for a number of years and they are the best estate / letting agents in Southampton. What we appreciate is their honesty and excellent customer service. They do genuine care for their customers which is refreshing.
Fantastic experience: Really great service, friendly. Mr. Paulo also very friendly to help.
Fantastic experience: Century 21, Southampton is one the best estate agents have ever dealt with since I came into the UK. Their services is top notch. Quick response and excellent customer service. I 100% recommend them for your next home.
Fantastic experience: Century 21 have reliable and fast rental process. I got my apartment in weeks , and had time to sort other things out with no pressure of uncertainty.
Fantastic experience: The staff are very friendly and helpful. They made the renting process very easy for me. Thanks Century21
Fantastic experience: I recently completed my tenancy, and my experience with Century 21 Southampton was very positive. Jay and Tristan were both professional, responsive, and helpful throughout the whole process, from check-out arrangements to the quick release of my deposit. Everything was handled efficiently and transparently. I truly appreciate their support and would recommend them to anyone looking to rent in Southampton. — Masood Nazari
Fantastic experience: A really responsible and professional agency!
Fantastic experience: Very friendly and approachable. Answered all queries and settled any nerves. Paulo was absolutely amazing
Positive experience: Helpful with any questions but not always the best communication as to next steps and timeline of process
Fantastic experience: These agents are the best I’ve dealt with, very patient and attentive to all queries had. Everyone I had contact with was very helpful and so I highly recommend.
Fantastic experience: Great and fast service, super easy to contact and any issues were sorted quickly.
Fantastic experience: Very efficient service from Jay and team! Century21 just took over my property and found suitable tenants in no time.I have been extremely happy with service and professional manner they dealt with.You always worry as a landlord but they took away the stress.I can highly recommend and will use again!
Fantastic experience: Paolo Barbaso has been really helpful in assisting me with the tenancy process. He has been friendly and professional.
Fantastic experience: We got the best service from century Agency. Thank you century agency for your brilliant service
Fantastic experience: Century 21 is an excellent and professional agency. Jay and Paulo particularly handled my my renting process with speed and professionalism. I would recommend them
Fantastic experience: Very efficient and helpful, no problems at all.
Fantastic experience: The best agency I've ever encountered. Very nice and helpful employees! Great communication. I wholeheartedly recommend it!
Fantastic experience: Reliable agency with no stressful processes. They are very responsive and straightforward. They make renting very easy.
Fantastic experience: Good agency and supportive and easy to connect them when needed.
Fantastic experience: I have received highly professional service from Century 21 from the very start, especially Paulo. They are also very flexible with accommodating certain requests relating to the tenancy agreement or the processes involved. I highly recommend working with them! Good luck.
Fantastic experience: I had an excellent experience with Century 21 Letting Agency in Southampton. From the very beginning, the team was professional, efficient, and always ready to help. They guided me through the entire letting process with clear communication and great attention to detail. What truly stood out was their friendliness and responsiveness—any questions or concerns I had were promptly addressed, making the move-in process smooth and stress-free. Their local knowledge and commitment to quality service really gave me confidence that I was in good hands. I would highly recommend Century 21 Southampton to anyone looking for a reliable and trustworthy letting agency. Thank you for your outstanding service!
Fantastic experience: Fantastic service helping me move in. Apart from the essentials, they helped me set up council tax which other estate agents don't usually do so I was presently surprised!
Fantastic experience: Century provide very good services for lettings flats.
Fantastic experience: Very kind staff and polite. Helped us with everything in max.
Fantastic experience: Amazing Experience, very helpful team, short notice or not they sorted everything out for me very well.
Negative experience: One of the worst agencies I have ever dealt with in my life. Their service is very bad.
Positive experience: It was a smooth experience and they really helped and communicated with me throughout the process.
Fantastic experience: The staff were quite good and friendly. And the process from the beginning to end to moving in my flat was smooth and quick which really helped. I would just say Thank you and would definitely refer someone who need stay in Southampton.
Fantastic experience: Fantastic Service from Century 21 – Highly Recommended! I had a brilliant experience with Century 21. From start to finish, the team was professional, responsive, and genuinely helpful. The package they offered was excellent value for money – including a 360 photo tour and a detailed floor plan, all at a very reasonable price. A special thank you to Jay, who went above and beyond to find the right tenant. His dedication, attention to detail, and commitment to getting everything right really stood out. Nothing was too much trouble, and any questions or concerns were always dealt with quickly and efficiently. The whole team made the process smooth and stress-free. I will use Century 21 again – they truly take care of everything
Fantastic experience: Looking for a place to rent in a new country is a little daunting but, they were so supportive and helped me navigate some of the little idiosyncrasies. Tristan and Jay were exceptional.
Fantastic experience: Century 21 has been amazing. The staff were professional and would reply to any inquiries in a very efficient way. Jay showed me around the properties and did not hesitate to provide me with different options. Paulo has been amazing as he was very prompt in answering my emails and my calls. The transaction has been really fast and efficient. Thank you so much for your help in getting my new place!
Fantastic experience: Paulo was fantastic we took the keys with no issue and got the house with no hassle can't recconend enough
Fantastic experience: It's a great experience to rent an apartment with Century 21. They are very nice and friendly in dealing with customers. Thanks, Felix.
Negative experience: Possibly the worst estate agents I've ever liaised with. Completely unprofessional, not turning up to meetings for viewing they have organised and haven't notified either the won't turn up. Then turning up for viewings that as a tenant we have clearly left in writing are not suitable, and estates on plain and simple emails. They don't manage many properties, which is fair enough, but even when landlords are clearly in breach of contract, treat tenants poorly and aren't keeping up their duties, 0 repercussions, they don't get involved or sanctioned, but still happy to promote their business and property. Any other estate agent I've worked with before in situations like this has done at least some due diligence. Not them though in our experience. Some of the staff members in the Southampton office use pretty predatory salesy pressure tactics, give incorrect information, etc. The only person who is actually decent in there is Tristan, so if you have to go with these guys see if you can at least work with him. To be fair every time I've needed to speak with him he has actually helped, but no one else. If it wasn't for him this would be a 0 star review if that were possible.
Fantastic experience: Paulo is very approachable and helpful. He answers all the questions that we asked and he is very responsive every time we have concerns with regards to the property. He is also very professional when giving organized and detail advice. The agencys performance meets and exceeds our expectations.
Fantastic experience: I am pleased with the service I had, the whole tenancy renting process was handled professionally till I got the keys .
Fantastic experience: The process for renting with century 21 is very smooth and straightforward, it's a beautiful experience for me because the staff were very supportive and are always ready to talk you through each stages of renting, I strongly recommend them for a wonderful experience.
Fantastic experience: My overall impression of Century21 Letting Agency is exceptionally positive. Their dedication to customer satisfaction, combined with their knowledge, expertise, and efficiency, sets them apart in the real estate industry. I am now happily settled in my new rental home, and I owe a significant part of this delightful experience to Century21 Letting Agency.
Fantastic experience: I would also like to take a moment to acknowledge the help and support I received from Century 21. Their assistance made the process of viewing, contract signing, and moving in a breeze. I truly appreciate their dedication and professionalism specially Paulo Barbaso.
Fantastic experience: My experience since the time I have sent my interest in the property has been excellent I feel comfortable coming to the office and the reception has always been so warm. The people I met are all good, with warm atmosphere and prompt responses.
Fantastic experience: Centrury 21 were quick and easy when it came to handing over keys on our move in date. Throughout the process of moving in they have been fantastic with quick responses and informative emails.
Fantastic experience: The process was smooth and easy letting with Southampton century 21 and special thank to jay guha
Fantastic experience: I had a good experience with Century 21 Estate Agents. I was looking to rent a property on short notice and Century 21 team understood needs and arranged a viewing in short notice. The property met our expectations and Jay and his team quickly arranged next steps explaining all aspects of tenancy to great detail. Their online documentation process is seamless and very effective. If anyone is looking to rent buy or sell properties then I would highly recommend Century 21 team run by Jay , Tristan and Paulo.
Fantastic experience: It is an excellent place to live in. Very close to social amenities and we could commute easily from here to most parts of the city. Jay and his team were very professional, quite skillful, knowledgeable and diligent in managing their clients. They ensured that we got the right information and support to make our stay pleasantly memorable. I would recommend Century 21 anytime for a top-notch service delivery.
Fantastic experience: I would recommend this letting agency to anyone looking to move. The move process from the house viewing stage to moving in is absolutely a pleasant experience. Paulo and the rest of the personnel I was always in touch with were very professional and always keep me updated on each step of the process..
Fantastic experience: Smooth and quick process. Been very helpful althroughout, both electronically and in person. Would recommend.
Fantastic experience: Great service from Tristan. He was really helpful and answered all my questions. Thank you again.
Fantastic experience: I have been looking for a place that would suit my familys needs and found century21 to be accomodating and fast acting on securing my place! Highly recommended!
Fantastic experience: Thanks Jay and Tristan for making my renting process easier. Great professionalism shown.
Fantastic experience: We have been dealing with Century21 for a while now and they have been managing my portfolio. Aways found me good tenants and always very responsive. Highly recommended.
Fantastic experience: The best service I've had when it comes to renting in my 9 years of experience! The only agency I've been with for more than a year and with good reason. Extremely helpful and quick to react any and every time I needed help or something went wrong. Overall, I couldn't recommend them enough, especially the managing director, Mr. Jay Guha who was the person I dealt with most of the time.
Fantastic experience: Great communication, smooth transition. Already all procedures done online. They are very friendly and there to help.
Positive experience: Customer service was good, they keep you updated via mail and calls every step of the way.
Fantastic experience: Great service , found a tenant where others failed and a really high quality Tennant as well when other agents suggested we reduce the asking rent . Would recommend whole heartedly
Fantastic experience: They processed our application really fast and they are very considerate to us when I explained our circumstances. Special mention to Paulo and Jay. Keep up the good work!
Fantastic experience: Excellent service, got a lovely place only in 2 days. Jay is really helpful on the whole process. Overall it's superb, swift and smooth!
Fantastic experience: "Working with Jay at Century 21 was an absolute pleasure! From start to finish, Jay made the entire process of selling our house straightforward and stress-free. His professionalism, knowledge, and efficiency were evident every step of the way. Jay kept us informed and updated throughout the process, ensuring we were always in the loop and addressing any concerns promptly. We couldn't have asked for a better experience, and we wholeheartedly recommend Jay to anyone looking to buy or sell their home. Thank you, Jay, for your exceptional service!"
Negative experience: They break the law and discriminate against people who are disabled or in receipt of benefits, and when notified that this is a breach of equality law, they double down. Pathetic behaviour really, claims he is the owner of the company and there's no superiors above him, but can't apparently change his own policy?
Fantastic experience: Centuary 21 Estate Agency is the best.they are very reliable, affordable and trust worthy. Give them a try and just go home relaxing. Mary.
Negative experience: The initial review was amended due to the fact that this company unnecessarily took my money. Despite my efforts to introduce a tenant to my property and my request for an early vacation from the property, instead of facilitating the introduction, they charged me almost $600 for advertising. Furthermore, even though the property was already clean, they deducted $120 for third-party cleaning services. It is truly disappointing how they took advantage of our funds, especially considering I paid almost $17,000 upfront to rent the property. I cannot recommend them to anyone.
Fantastic experience: When it was hard to find a home remotely in Southampton, Century 21 made it easy for us. Many thanks to them as we found a sweet home.
Fantastic experience: Great team and spend hours for me at their office to sort my Right to Rent out and they are very patience & polite. Can’t recommend them enough.
Fantastic experience: I was great experience dealing with CENTURY 21. Mr Jay helped us by all means to get us best property. And sorted everything out for us.
Fantastic experience: Mr. Jay is a very helpful person. He went out of the way to help, like he worked on saturday upto late hrs and patiently assisted me to find solution and also he made himself available on his Sunday holiday untill the issue was resolved and finally he had to open his office to complete the formalities and hand over keys. It was great experience with him and So i am happy to recommend every home seekers to contact Century21 for their new home. Thanks Jay and Century21 team.
Fantastic experience: This is my first time in the UK letting a property and Century21 and all of their associates at Law Courts branch was very very kind and helpful. Would definitely recommend this agency to all my friends. Special thanks to Pandaree and Jay for guiding me through the process and being kind.
Fantastic experience: Jay assisted me in finding the most suitable property near my work place. He and his Century team are very efficient and supportive, and they have ensured that all the mantainence work are done promptly and all the necessary white goods are installed timely when I moved into the property. I am very thankful to Jay and his Century 21 team for providing excellent service.
Fantastic experience: Dear (Century21), Thank you so much for your help in finding us a suitable apartment. You have been patient, kind throughout the process, confidence assurance from the beginning and we really appreciate it ! Your expertise and understanding have made this a smooth transaction, even in the face of difficulties. Great deal with a professional touch.
Fantastic experience: Century21 agency is really doing a great job, good customer relationship, always ready to help and provide solutions. Good teamwork and excellent service delivery. Thank you for putting smile on my family's faces.
Fantastic experience: Really good support from century 21. Due to leasehold implications, the transaction was complex but Jay Guha was absolutely amazing from start to finish.
Negative experience: Dispite a phone call to remind them, they never appeared for my viewing. Their office is less than a mile away from the property I wanted to view! At first contact they seem slick and efficient but this is because they use a call centre in Scotland. The people in the Southampton office are just rubbish.
Fantastic experience: Century21 seems to be our primary and first contact for tenant during property search. So it would be nice before dealing with the renting property, beforehand it’s nice to know the condition of the property so that tenant won’t face any problem during their tenancy. Post discussing with Jay, I understand there are few things beyond the control of agents. So I can’t blame for them. But I really acknowledge that I had a very good experience with Century21 and I appreciate your dedication in satisfying the customer expectations.
Fantastic experience: I would like to thank Century 21 for finding me a perfect home. The process was done so smoothly. I want to thank Jay and Pandaree for their committed work. I highly recommend Century 21 Best letting Agent
Fantastic experience: Things are way different when you’re new to the country and it will be a big struggle to find a place until we meet a proper estate agent. It was a good experience with them at Southampton. I would appreciate and thank for their work. Staffs were really helpful during search process and in getting things settled and special mention to Jay and Pandaree who speeded up the entire process.
Fantastic experience: We recently had the pleasure of working with Jay from Century21. He was extremely helpful and catered for our every need. I was looking for someone to meet our particular standards and he did not disappoint. He provided an exceptional service - we couldn’t fault it! Our needs were totally fulfilled and he exceeded our expectations. I believe we can always depend on him and his team to provide a 5* service and we look forward to working with him on future projects!
Negative experience: Absolutely disgusting place we had damp and mould and the agent and landlord decided not to help us. The landlord ( Max) blamed us for damp conditions because we didn’t have our heating on 24/7 and he is very racist as well, Please do not rent from this place as You will be living with rats maggots and flies.
Fantastic experience: I had a very positive experience with the personal of Century21, they helped me to find a house very quickly and guided me to the process, even when I was not in Southampton yet. I am particularly thankful to Pandaree for the help with the process.
Negative experience: Century 21 Liverpool South allows landlords to discriminate based on age. I was discouraged from viewing a property because there was no chance the landlord would accept me. Readers: I'm 28
Dear Jon,
You have left the review in Century21 Southampton review page. Please note that we are an independently operated company and we have no connection to any offices in Liverpool.
I will be grateful if you be kind to remove the negative review from our page.
Thank you.
Fantastic experience: Jay Guha has been very helpful in my experience with Century21. Not only did he help me find and easily become a tenant, but when I wished to leave my tenancy he was very helpful in negotiations
Fantastic experience: Visited the office to make enquiries to rent somewhere for my first place after moving out of my parents home. The staff were very friendly and helpful. They talked me through the renting process and what my next steps are. I will be looking to use them in the near future should the right property come up.
Fantastic experience: Amazing experience with Century21, fantastic team and really professional. Been working with them for a few years while renting my property and they’ve been nothing but helpful and professional whenever, if ever, there was an issue. Thank you to Jay and the rest of the team for all your help, you’ve been fantastic!
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