2Roost
27 Main St
S26 4TZ, Sheffield
+441142878696

Opening hours

  • sunday: (closed)
  • monday: 8h-18h
  • tuesday: 8h-18h
  • wednesday: 8h-18h
  • thursday: 8h-18h
  • friday: 8h-18h
  • saturday: 9h-16h

2Roost is a trusted estate agency based in Sheffield, specializing in selling and letting properties. With over 20 years of experience, 2Roost has established itself as a leading player in the real estate market, providing exceptional and personalized service to every client.

The dedicated team at 2Roost is committed to making every property transaction as smooth and straightforward as possible, assisting buyers and sellers in achieving their goals efficiently. The agency has been recognized as one of the top estate agents in the UK, excelling in both sales and lettings.

Clients of 2Roost attest to the dedication and commitment of the team, who ensure that every detail is attended to, from the first point of contact through to completion. They offer free valuations and are available for consultations at their Sheffield and Rotherham branches. If you're looking for an agency that truly cares about you and your real estate needs, 2Roost is your ideal choice!

Our comment from Agencias Inmobiliarias about 2Roost:

2Roost is a highly regarded estate agency in the UK, known for its exceptional customer service and dedication to helping clients achieve their property goals. Many users have praised the team for going above and beyond during challenging transactions, with particular mentions of staff members like Natalie, Rob, and Kim for their professionalism and commitment.

Clients have frequently highlighted the following strengths:

  • Responsive communication: 2Roost keeps clients updated at every step of the process, ensuring transparency and ease of mind.
  • Personalized support: The team is known for its friendly and approachable demeanor, making clients feel valued and understood.
  • Efficient service: Properties are marketed quickly, with effective strategies that have led to swift sales.
  • Expertise: The staff demonstrates a deep knowledge of the local market, which instills confidence in clients.

However, there have been some mixed reviews regarding communication and scheduling:

  • Some clients reported challenges with response times when initiating inquiries or booking viewings, indicating room for improvement in their processes.
  • A few experiences have pointed out potential inconsistencies in service across different agents, suggesting that while many staff members excel, others may require further training.

Overall, 2Roost is recommended for anyone looking to buy, sell, or rent a property, thanks to its strong customer focus and commitment to making the process as smooth as possible.

2Roost: Reviews

4.4/5 (200 Reviews)
Cereal Milkshake Published on Google 2 months ago

Fantastic experience: 2roost you were fantastic, the support, the updates and the way you handled my house move was brilliant. The whole team but in particular Charlotte. You have made our dreams come true with our forever home where our kids and hopefully grandkids can grow up. Thanks again, and amazing value with the set price being one of the best

Joel Wolstenholme Published on Google 2 months ago

Negative experience: Enquired about a property twice and was forwarded twice, over a two day period, to the front desk who said they would forward my enquiry to book a viewing on a property and receive a call back. This did not happen. My partner who rang was also put through to front desk and did receive a call back 10 minutes later. Avoid.

Alex Bishop Published on Google 2 months ago

Negative experience: Highly disappointing experience having Paula from 2roost to value a property for me. She text saying she was running half a hour late , not a problem . But slightly frustrating when she turned up over a hour late. She didn’t take a single measurement , and openly admitted taking measurements off the previous sale listing even though the footprint of the property has changed . She said she was unable to give a guide price when she was on site as she needed to type it all into a app and it wasn’t a 5 minute job although estimated it between 240-290k , a margin that wide that it already made me think she really didn’t have any sort of idea as to what she was valuing. I was shocked when Paula sent the valuation in at 230k , £50,000 under the previous 4 estate agents valuations , of all who were within £10,000 of each other . I phone 2roost twice who informed me Paula would call me back within the hour. A day and half later , Paula finally got in touch. I asked for some evidence of what she bases this valuation off to which she said the price I paid for the property and the sqr footage. A really bizarre way to value A property. It appears that Paula maybe just ops to lean on Zupla for her valuations as a pose to looking at the local area , previous and current marked property’s and professional experience.

Craig Scott Published on Google 2 months ago

Fantastic experience: Outstanding. "Above and beyond" is thrown around a lot these days but the lengths the team went to when my solicitor ceased trading on completion day were worthy of note. Even before then however the service i received was always polite, friendly and efficient. If you are looking for an estate agent I honestly cannot recommend 2Roost highly enough.

Lili-Anne Matthews Published on Google 2 months ago

Fantastic experience: I honestly can’t thank 2Roost enough for helping me through what turned into a very stressful 18 months selling my apartment. What should have been a straightforward sale became a long journey, with buyers pulling out and several unexpected hurdles along the way. Kim and the team at 2Roost never wavered. They stayed positive, proactive, and reassuring throughout the entire process. I always felt like they genuinely cared about getting the right outcome for me, not just closing a deal. After all the ups and downs, I’m so relieved to finally say we have now completed — and I truly believe I wouldn’t have got there without Kim’s persistence, professionalism, and support. Thank you again!

Bo Beckett Published on Google 3 months ago

Negative experience: We had a frustrating experience with 2roost. From the start, we were transparent about our financial position, explaining that our deposit depended on an auction sale. At no point were we told this would make us 'unproceedable.' ​After falling in love with a property and making an offer, we were forced to withdraw because the agent hadn't managed expectations on either side—resulting in the seller wanting us to move out before they had even found a new home and no end date in sight. ​The most disappointing part? After we moved on and sold our property elsewhere, 2roost reached out to see if we were still interested in the property. When we explained exactly why we chose not to use them again due to their poor communication, we were met with total silence. No follow-up, no apology. We’ve since found a much better experience elsewhere.

Ian Strutt Published on Google 3 months ago

Fantastic experience: This is the first time we have used 2Roost for Lettings and the team have been very helpful and professional from start to finish. We have used other agencies in the past and can safely say that 2Roost have been head and shoulders above the others we have used.

Catherine Parkin Published on Google 3 months ago

Negative experience: If i could leave less than 1 star i would. Abysmal service.. abysmal comms...abysmal support...just left us high and dry.......far too expensive for lack of service provided!! Will NEVER use 2roost again...will NEVER recommend ... AVOID!!!

JoshA _Official Published on Google 3 months ago

Negative experience: I don't normally write reviews but this is needed. My partner and I enquired about a property to rent with themselves the day it was listed due to hoping to move into a three bed property. Understandably the market has a lot of demand, but to be spoken to in such a rude manor both myself and my partner which our only aim was to look to book a viewing and place an application to be told we aren't able to do this due to waiting for permission from the landlord to allow us access. On the phone call I was told they would likely have access next week and they'll reach out, crazy times come though. Magically the property is now LET AGREED, by some crazy act. Which me and my partner haven't been made aware of and have had no further contact from the company. Truly terrible service, my partner was put off from her initial encounter with them on the phone. Due to working in the high paced demanding environment myself I thought give them a chance, but this tops it off. True disgrace to customer service and won't be looking to either buy or rent a property from this company. Finger crossed you train or support your staff on how to provide even a reasonable experience.

Emily Jones Published on Google 8 months ago

Fantastic experience: Amazing customer service from 2Roost. Natalie has been absolutely fantastic from start to finish, keeping us updated and going above and beyond. She’s professional, reliable and has been a pleasure to work with throughout the process. Highly recommended!

Scott Bowden Published on Google 11 months ago

Fantastic experience: Great service from Helen and her team at 2Roost as usual. Thanks Will for dealing with our sale, it's been a pleasure from start to finish.

Christian Jones Published on Google 1 year ago

Fantastic experience: Im very happy we the service of them selling my mums house but a special thanks to Tanya who were brilliant from start to finish nothing were to much trouble & thanks to the team aswell & I know who I will use if I decide to move , so thanks from all the family

Jamie Published on Google 1 year ago

Fantastic experience: Just bought my 1st and new house which was on the market with 2roost and couldn't fault them. From start to finish they were all amazing and so helpful

Sydney Houldsworth Published on Google 1 year ago

Fantastic experience: Although the 2roost team were representing the sellers of the property we were buying, they kept us informed all the way through the twists and turns of house buying. A great team, and a special thank you to Kim for helping us liaise with the seller throughout the process. Thanks again, Jan n Syd.

Matthew Johns Published on Google 1 year ago

Fantastic experience: Great service from 2roost. Kim was a pleasure to deal, very professional and always responded to my queries without having to be chased for a response. Wouldn't hesitate to recommend.

liam farr Published on Google 1 year ago

Fantastic experience: Rented a property from 2Roost for 3 years amazing through out we currently left due to buying our own home again amazing with dealing with it all cannot fault anything highly recommend.

lindsey deller Published on Google 1 year ago

Fantastic experience: Natalie and her colleagues always went above and beyond. Excellent estate agents who will look after you throughout the transaction

Katy Lindenstruth Published on Google 1 year ago

Fantastic experience: Excellent, we were kept well informed throughout the sale. Very efficient and would highly recommend. Thanks to the 2roost team.

sharron lomas Published on Google 1 year ago

Fantastic experience: Fantastic service at a fantastic price. Would definitely recommend this estate agent if selling/buying a property. Staff were brilliant - a big shout out to William who was made sure the process was as smooth as possible

Mark Ashmore Published on Google 1 year ago

Fantastic experience: Having just completed the sale of my late fathers home, I would like to thank the 2Roost team for their professionalism and for keeping us informed throughout the process. It has been a pleasure dealing with 2Roost and Natalie Bunting in particular, I would highly recommend for anyone buying or selling a property.

M Nazir Published on Google 1 year ago

Fantastic experience: The 2roost team was incredibly professional and provided excellent customer service. Natalie was particularly outstanding—she was proactive, always keeping us updated on the progress from start to finish. Her attention to detail and communication made the entire process smooth and stress-free. Highly recommend the team for anyone looking for dedicated and professional assistance!

Helen Byrne Published on Google 1 year ago

Fantastic experience: Great service from start to finish, Paula who I initially saw regarding the valuation was professional and approachable. Rob who handled the sale from launch to completion was excellent. I had a weekly phone call and email whilst selling my property informing me of the progress, upon the sale being agreed Rob liaised with myself, the solicitors involved and the purchaser to facilitate a smooth sale. 100% recommend 2Roost

James Hird Published on Google 1 year ago

Fantastic experience: Rob and the team were fantastic and kept going through several sales falling though and always keeping us informed, thank you for all you hard work.

John Grimbley Published on Google 1 year ago

Fantastic experience: Absolutely stunning service from 2Roost Our move was complicated and long running, but thankfully 2Roost were with us all the way in particular we would like to thank Natalie who was so supportive Thank you so much everyone

Gary Levick Published on Google 1 year ago

Fantastic experience: Natalie at 2roost was absolutely fantastic from the start. She was always available to take my calls and very informative. The end of the process became quite stressful but Natalie was always there to help and it would have been even more stressful without her. Thank you, Jess & Gary :)

Diana Noble Published on Google 1 year ago

Fantastic experience: The staff at 2Roost were always pleasant and helpful even when we were anxious and stressed. As the buyer we were also very impressed with the way they kept regular contact with the solicitors requesting updates on the progress of the conveyancing, sending us copies of their emails to let us know that they were working hard, on our behalf, to move things along. Thank you to all the staff.

Fiona Morgan Published on Google 1 year ago

Fantastic experience: 2roost have been amazing from start to finish. Always on hand to help with anything and always updating me on a regular bsis which took the stress away. I've already recommended them to others and will continue to do so. Rob, in particular, was excellent.

Shannon Jordan Published on Google 1 year ago

Fantastic experience: Tanya and the 2Roost have been amazing throughout the sale of my property. It has been a long, stressful journey especially after my initial sale falling through, but I can’t thank Tanya and the team enough for continually supporting me throughout.

Lucy Moffatt Published on Google 1 year ago

Fantastic experience: This is the third house I've sold with 2Roost, they have kept me updated throughout and have been responsive to my calls if I've had to get in touch, Natalie dealt with this sale for me and was always available, polite and knowledgeable of where things were up to, Rob I have dealt with several times over the phone and has always offered a sterling service, would definitely use them again! Thank you!

Dmitry Fedotov Published on Google 1 year ago

Fantastic experience: I recently purchased a property with the help of 2Roost, and I couldn't be happier with the service I received. From start to finish, they went above and beyond to ensure the process was as smooth and stress-free as possible. Natalie's communication was excellent throughout, keeping me informed at every stage and always being available to answer my questions. Their professionalism and attention to detail made me feel confident and well looked after. I would highly recommend 2Roost to anyone looking to buy or sell a property.

Dr Garry Bonsall Zahnarzt Published on Google 1 year ago

Negative experience: Not happy with Anton Chattoo at 2Roost in Sheffield S26, Swallownest. He lost the 2 remote controls to my garages. He failed compliance and forwarded incomplete legal documentation to Gemma, the new agent, at Key2Go, making tenant termination under Section 21 impossible. Anton's tenant then was evicted under section 8, for not paying rent. The tenant from hell then trashed my home! Book-keeping was not done with the required professional due diligence, rents paid by tenants were not credited to my bank account. Avoid this company

2Roost
2Roost

In Response to your review....We had never been provided with any remotes as confirmed to you via email. This is relating to a property from 2018.

Additionally, the property's condition since the onset of our agreement has consistently failed to meet acceptable standards. This ongoing issues remains unresolved.

Furthermore, securing approval for essential maintenance has proven consistently challenging, which has further compounded the difficulties associated with the property's substandard condition.

While we hold differing views regarding these matters, we extend our best wishes for your future endeavours with the property.

DF Published on Google 1 year ago

Negative experience: I highly do not recommend. I have agreed and made an offer and it was accepted. I have sent all the documentation they asked for. and I had money ready to pay but they sold it to someone else instead. The agen was Tanya Hatcher. It's very poorly done by them. She is very bad at communicating with and very rude.

2Roost
2Roost

Thank you for your feedback. We understand your frustration regarding your offer being declined after initially being accepted, pending receipt of documents.
The seller had been patient while awaiting the necessary documentation, but unfortunately, we were still missing some of the required documents. Throughout this process, we have ensured you were kept informed, including notifying you promptly when another offer was received on the property.
The seller set a deadline for the documentation, and as their agent, we relayed the facts and followed their instructions accordingly.
As a business, we are committed to fulfilling our obligations to all parties involved and have acted transparently throughout this process.
We wish you all the best in your property search and hope you find the perfect home soon.

Valentyna Talabko Published on Google 1 year ago

Fantastic experience: I can confidently say that my experience was exceptional. The team were professional, friendly, and genuinely cared about helping me find the right property. They took the time to listen to my needs and were always on hand to offer expert advice when I needed it. Communication was prompt and clear, and I was kept updated every step of the way. What really impressed me was their attention to detail and their commitment to ensuring a smooth and stress-free process. I would highly recommend this company to anyone looking for a reliable and trustworthy estate agent in the area. Thank you to the whole team for making my property search so much easier!

phill hough Published on Google 1 year ago

Fantastic experience: The 2 roost team have been excellent in everything they have done regarding handling my tenancy from answering email enquiries in minutes and being very good and helpful with the smooth transition of signing agreements and handing over the keys . I would highly recommend 2Roost and will always use them if I need to again .

Debbie Dennison Published on Google 1 year ago

Fantastic experience: The 2 Roost team looked after us from initial instruction to completion. The whole team were great. Special thanks to Rob, who worked really hard to ensure our sale completed. I would highly recommend 2 Roost.

Nabeel Ryan Ali Published on Google 1 year ago

Fantastic experience: Rob was a great support and keep communication going between all parties. Would definitely recommend. Thank you

Jessica Rimmington Published on Google 1 year ago

Fantastic experience: Louise & Anton are the key names for me, 5 years I have had the pleasure of renting via 2Roost and it has been a fabulous experience throughout. I have got a bigger property which was the only reason to move otherwise would be sticking with 2roost :)!!

Sarah Wilks Published on Google 1 year ago

Fantastic experience: How selling a property should be done……. What a fantastic experience working with 2Roost to sell my property. From the initial interaction with Paula and Bradley getting the photos and valuation, to Kim and Natalie dealing with the sales enquiries, and then subsequent issues with solicitors, the team has been nothing short of brilliant. Nothing was too much trouble for them, and the service they provided far exceeded my expectations. If you need to sell a property, these guys are the best. And what’s more, they don’t charge you an arm and a leg for the privilege !! If you need to sell a property, you need 2Roost to be on your team.

Sam thorneycroft Published on Google 1 year ago

Fantastic experience: Louise at 2Roost was super helpful along the whole process of renting our 1st home! She answered all of my questions with relevant information and in a timely manor, this amplified customer experience is what we appreciate the most, thank you!

Francesca Peech Published on Google 1 year ago

Fantastic experience: Initially, it seemed to be very big decision regarding who to choose to sell our house. We had various estate agents round with vastly differing prices and many different approaches to selling houses. Eventually we decided to go with 2Roost. They were most competitively priced and knew the most about the local area (and it feels good to choose 'local')! I have no regrets choosing 2Roost. They did the job quickly and efficiently with great communication. What more can you ask?!

M RP2 Published on Google 1 year ago

Negative experience: CAREFUL, THE OTHER REVIEWS LOOK FAKE! My experience: I was supposed to view a property on Mappin's Road on Friday 18/10/24, the agent just didn't show up! Called the office 4 times, each time being promised that someone would ring back urgently but nobody did. Waiting like an idiot for 45 minutes. Landlord probably missed out as I was prepared to offer over asking as I liked the location. This agency just can't be bothered.

Angela Staniland Published on Google 1 year ago

Fantastic experience: I have used 2roost twice now and both times received fantastic service from everyone who works there. Shout out especially for Natalie who made a sensitive sale tha great deal easier. The knowledge that all the team have made it a smooth process from start to finish. Definitely 5 stars from me

Shaun Adams Published on Google 1 year ago

Fantastic experience: We bought a 2Roost property. Rob was friendly, professional and helped the sale progress for both sides. 2Roost were easy to contact and didn't pressure sell us additional services.

Lindsey Parnell Published on Google 1 year ago

Fantastic experience: Brilliant team. Surveyed and photographed the property within two days as promised despite competition needing two weeks! Property on the market and sold within a week ! After sales very attentive. Can’t recommend enough.

Joan Saxton Published on Google 1 year ago

Fantastic experience: Great experience using 2 Roost to sell and buy are new home. Staff are so professional, polite and knowledgeable This is the second time we used them and would highly recommend them

Sophie Clarke Published on Google 1 year ago

Fantastic experience: Tanya helped with me purchasing my first house. I can’t thank her enough for all the help support and patients she had. She responded fast and follows up everything asked. I really appreciate her help!

Linda Bekisz Published on Google 1 year ago

Fantastic experience: Excellent service, all viewings and offer’s quickly past on to me. The 2Roost team made the sale of the house hassle free. Would definitely use them again. Thank you.

Ian Winfieldale Published on Google 1 year ago

Fantastic experience: They arranged the sale of our house and throughout were friendly, professional, and helpful. The sale went through quickly and without and issues.

Rachel Williams Published on Google 1 year ago

Fantastic experience: The 2roost team were amazing during the process of selling my dad’s house, the first sale fell through so it ended up being a lengthy process from start to finish but couldn’t have done it without them! Very understanding of the circumstances of the sale and it was very appreciated that they carried out viewings as the property was empty. Special thanks to Charlotte who can breathe a sigh of relief now!

Julie King Published on Google 1 year ago

Fantastic experience: Fantastic efficient service. They keep you fully informed every step of the way. Very reasonably priced..much less than the big name estate agents. They offer a friendly personal service. Would recommend to anyone

William Newton Published on Google 1 year ago

Fantastic experience: We were very pleased with the service provided by 2Roost, particularly the clarity and consistency of comms with different agents. We recommend 2Roost to others when purchasing and selling their properties.

Vivienne Grehan Published on Google 1 year ago

Positive experience: Very good service on the sale of our house. Tanya kept in touch with what was happening but unfortunately once it was sold she didn't keep us updated on the progress. Overall though we were satisfied.

mitchell lilley Published on Google 1 year ago

Fantastic experience: 2Roost have sold several of my properties, also they have sold for my family and friends. I can not express how good their service is. They keep you updated all the way through. Selling a home no matter what he circumstance is very time consuming and as in my case upsetting selling a loved ones property who is no loner here is heart braking. But 2Rooot helped all the way through out and made it a smooth as possible .. I would like to give a massive shout out to Paula Rob and Team 2Roost.

Jon Trott Published on Google 1 year ago

Fantastic experience: Great experience from start to finish with 2Roost. Natalie was a delight to deal with, she kept me informed at all times and kept everything as stress free as possible.

Barbara coe Published on Google 1 year ago

Fantastic experience: The 2 Roost team were all friendly , professional and keep me up to date with viewing and offers.I sold my property quickly and would like to thank them for their contribution and attention to detail .In particular I would like to thank Rob for his support with my onward purchase.

Linda Norman Published on Google 1 year ago

Fantastic experience: I sold my property through 2Roost and their service was excellent from start to finish. The whole process was made easy from the valuation completed by Paula to completion. I was kept fully informed throughout the whole process by both email and phone. The staff were very informative and kept in regular contact about the progress of the sale. Having lived in the same home for over 47 years I felt very apprehensive about the whole process but Charlotte dealt with the sale professionally and any issues that arose with support from the rest the team. The service was fantastic from start to finish. During the sale of my property I also had to sell my dads property. Naturally I chose 2Roost as they had made such a good impression handing the sale of my own. Charlotte also handled this sale which was comforting as we had already built a rapport. I would highly recommend 2Roost, especially if you are wanting a trustworthy and honest estate agent. Thank you all again Best wishes Linda x

Lindsay Doughty Published on Google 1 year ago

Fantastic experience: Anton and his colleagues have been great with marketing and managing our property. They are always polite and kind and they do their utmost to make letting an easy process. From promotion to client selection, check-in to check-out, interim inspections and accounting, the team work smoothly and they have been a pleasure to work with. I would highly recommend 2Roost Lettings.

Beth Marsden Published on Google 1 year ago

Fantastic experience: If I could give more than 5* I would. My property was proving difficult to sell (through absolutely no fault of 2Roost) but they have worked insanely hard to get it sold and completed. The communication was amazing throughout, they've been efficient with each step and I couldn't recommend them anymore. Special shout out to Tanya for how amazing she has been!

Darren Hallam-Wall Published on Google 1 year ago

Fantastic experience: If there were more than 5 stars I would have given it. Professional from start to finish, photos were amazing, write up was excellent and communication on point. 5 days on the market and sold, then completion in 8 week. I couldn't have wished for any more. Thank you so much.

Mary Warman Published on Google 2 years ago

Fantastic experience: I have found 2Roost to be extremely professional & diluting their dealings with me & our tenants. Nothing is ever too much trouble. I have experienced a real variety of letting agents but can’t fault 2Roost & give no hesitation in recommending them. If I were to rent a property in the future I would use them again.

Adrian Thrower Published on Google 2 years ago

Fantastic experience: Having dealt with numerous estate agents over the years, I can honestly say that 2Roost are head and shoulders above the others. Prompt action at every stage, full communication throughout the sale. Extremely competitive price. Very satisfied with every aspect of the sale. Thank you.

HC Barker Published on Google 2 years ago

Fantastic experience: Great service from start to finish. Professional photos and really good package at low cost. Had a number of disappointments along the way as buyers & sellers changed their minds, but the 2Roost team were so encouraging and genuinely passionate about helping us sell our home. Thank you

Imtiaz Mostafiz Published on Google 2 years ago

Fantastic experience: It was an absolute pleasure in working with 2roost. Rob handled my property and helped me a lot in selling it. Highly recommended.

Sam Draper Published on Google 2 years ago

Fantastic experience: We purchased a property through 2Roost and their service was excellent. Rob dealt with our purchase and was fantastic from start to finish. It was by far, more stressful and complicated than anyone could have imagined but he remained professional throughout and handled everything really well. It took longer than expected to get to completion but Rob was very transparent and helped in everyway that he could in order to keep everyone happy and get things sorted. He helped and battled our corner far more than our own solicitor and estate agent! Definitely went the extra mile at every opportunity and in all honestly, if it had been anyone else dealing with it, it probably would have fell through. He was constantly in touch by phone or email to keep things moving and to help in any way he could. It provided much comfort in a situation like ours where it did take a long time to get to completion due to others in the chain outside of our control. Would certainly recommend 2Roost, especially Rob if you are wanting a trustworthy, transparent and honest estate agent.

Anne Travis Published on Google 2 years ago

Fantastic experience: My sistersandbi found 2 Roost very professional in selling our deceased mothers property. It took a long time but eventually the right buyer was found .

Richard Published on Google 2 years ago

Negative experience: Terrible communication. When we sold our last property we rung a number of estate agents to get valuations to weight up who to go with. After three calls over a couple of weeks they never bothered to actually come to value the property. In fact we still technically waiting for a call back a couple of years on. After ours sold we contacted them about viewing a multitude of other properties yet no call back again to even go view. I understand there’s busy periods but my experience as both a buyer and seller was very poor.

Lorraine Sassi Published on Google 2 years ago

Fantastic experience: We have just completed on the sale of our property using 2Roost and would thoroughly recommend them. From valuation through to completion 2Roost were in contact regularly to keep us appraised and very responsive to telephone calls and emails. Rob was professional and helpful throughout what was an emotional time for us as were the rest of the team when Rob was unavailable. Thank you!

Donna Gill Published on Google 2 years ago

Fantastic experience: Recently moved into my rented home courtesy of the lettings team at 2roost. I cannot recommend these enough. From viewing my home to moving in Louise, Anton and team went about above and beyond for me. I was in a rush to find somewhere ASAP and they did everything they could to make it as fast and smooth and possible and they achieved this. I cannot thank you enough. Keep up the good work. ⭐️ ⭐️⭐️⭐️⭐️

Robert Spencer Published on Google 2 years ago

Positive experience: Was met on arrival by Olive, who wanted me to rub her belly, she then sat on my lap. Olive by the way is a dog owned one of the girls in the office. All went well with what I needed to do regarding the purchase of a property, proof of identity and funds. Laura was the lady I dealt with and was very helpful.

Holly Culver Published on Google 2 years ago

Fantastic experience: Excellent all round. Really responsive to calls and emails. Friendly and approachable when carrying out viewings. The whole team were great, from Rob, our agent, and Charlotte who helped when Rob was on annual leave.

A B Published on Google 2 years ago

Fantastic experience: Brilliant estate agents from start to finish, would definitely use 2roost again if I was to sell or buy a property . A massive thanks to tanya at 2roost who constantly kept me updated on everything.

Andy Wade Published on Google 2 years ago

Fantastic experience: Excellent from start to finish. The sales negotiator went the extra mile to complete the sale. This enabled me to purchase my new home in the necessary timeframe.

Nev Keightley Published on Google 2 years ago

Fantastic experience: Staff very professional. Always kept us updated on everything throughout the process of the house sale. Transitions went smoothly. Fully recommend. Thank you to all the staff especially Rob.

Dave Longden Published on Google 2 years ago

Fantastic experience: This has been the second time we have liaised with 2Roost when selling a property. The previous was 10years ago, the most recent we completed yesterday. Standards were good 10 years ago with nothing being too much trouble, always quick to respond and give advice with a friendly demina. It's good to say it's still the same and we wouldn't hesitate in contacting the team again.

Nigel Robinson Published on Google 2 years ago

Fantastic experience: Thank you to 2Roost, the service was excellent from the initial contract to the exchange of the property. I can highly recommend 2Roost to anyone who is looking for an agent to sell their property. Thank you.

Lindsey Saeed Published on Google 2 years ago

Fantastic experience: From start to finish the quality of service received by 2Roost has been outstanding. (especially Zoe and Tanya - absolutely massive thanks to these two - you excel at your job). Selling my parents family home with 2Roost has been the best decision I made. They made the selling process so easy and helped me understand what was happening every step of the way. Zoe visited promptly to view the house, value it and take some photos. The house looked just as gorgeous online as it did in person and Zoe did a lovely job describing how wonderful the property was. Response time for calls and emails has been the best I think I have ever experienced. For such a busy company they really do give you an individual bespoke experience. Always professional, friendly and informative. I have zero reservations in recommending 2Roost and their fabulous team! Thanks so so much you wonderful people - making a difference where it matters.

Claire Hall Published on Google 2 years ago

Fantastic experience: Would highly recommend to anyone wishing to let a property. The team made what I thought could be a stressful time, very easy. Louise was very helpful every step of the way and I'm very grateful to have had such genuine support in finding my new home!

Fareda C Lingard Published on Google 2 years ago

Fantastic experience: All staff friendly and polite when you ring. Rob was very good in managing the sale. The solicitors they recommend are very good too. I would recommend both highly, and if I have reason to, would definately use again. F Lingard

Hello Friend Published on Google 2 years ago

Negative experience: 2Roost discriminated against my two children, who live with my partner, and the customer service received whilst trying to resolve the matter was atrocious. My partner complained to The Property Ombudsman, who upheld her complaint in full. TPO was incredibly scathing of the behaviour of 2Roost. My partner has never received an apology for the way she and the children was treated. Avoid this discriminatory agency at all costs.

Jason Published on Google 2 years ago

Negative experience: Really bad experience as a buyer. Don't respond to messages or emails even when you say you want to put an offer in. Really difficult to get viewings due to their availability and the people they send to do the viewings don't know any details of the house. When they eventually rang me about me putting an offer in the house had already sold even though there were no offers on the house when I viewed it! I wouldn't want them selling my house as once they get their fee they don't care about selling the house at the best price.

Mohan Thomas Published on Google 2 years ago

Fantastic experience: Excellent service provide by Rob about our enquiry towards buying a property. He provided us a speedy response in viewing the same Again Zoe Bellamy who showed us around was superb ---- professional, thorough and friendly. A refreshing experience. We will recommend this agency to friends and family. Dr M Thomas

Rachael Eyre Published on Google 2 years ago

Fantastic experience: I was sensible and arranged for 3 estate agents to view my mother-in-laws property. Helen was the second one and I knew as she left that 2Roost would be arranging the sale. Helen took her time when looking around and sat with me to explain everything. No one else did that. She priced it just right too, we got viewings straightaway and it wasn’t long before we had a buyer. Steph was there every step of the way too. Really pleased with them and if I was to need an estate agent again I’d go straight to 2Roost.

Amy Cummings Published on Google 2 years ago

Fantastic experience: Used this company as a first time buyer, which is scary enough on its own but was completely felt as ease all way through with Tanya, could not recommend enough! Everything was on time, chased up, regular updates throughout and instantly answered every question i had. All the staff was very friendly towards me and my family when collecting the keys. Will be using this company again in the future and will definitely be recommending to family and friends!

Katie Moore Published on Google 2 years ago

Fantastic experience: I would thoroughly recommend 2roost to anyone wishing to sell their home. From start to finish they have been very prompt in the sale of our property. From a friendly face in the valuer Zoe to the sales team in house, as well as the recommended companies to use that go along with selling a house e.g. solicitors etc. Very reasonably priced and extensive knowledge means that I wouldn't go anywhere else in the future.

Christine Marshall Published on Google 2 years ago

Positive experience: Would go with them every time. As we have never had any problems and all our homes have been sold within 2 weeks everything has been straight forward. Thanks for all your help

Stephen Whitfield Published on Google 2 years ago

Fantastic experience: Great estate agents... Easy to deal with and friendly . Robert in particular was very helpful keeping me up to date with all the twists and turns selling the property. Thanks 2ROOST

Child of God Forever Published on Google 2 years ago

Negative experience: Not the most efficient company. I have been trying to book a viewing for a property to buy, and they have no idea what I am referring to despite an email and multiple telephone conversations. Then I get an email saying that I should contact them to view. They couldn't just send the information via email as I could never speak to the people from your sales team. It's a waste of time

2Roost
2Roost

Thank you for sharing your feedback with us. We appreciate your time and apologise for any inconvenience you may have experienced during your attempts to book a viewing for the property you are interested in.
We understand the frustration caused by miscommunication and the difficulties you encountered in reaching our sales team. We strive to provide efficient and prompt service to all our valued customers, and we regret that we fell short of your expectations on this occasion.
To ensure a seamless and hassle-free experience for you, we kindly request that you provide us with your contact details directly at [email protected]. By doing so, we can immediately accommodate your request and promptly provide you with the necessary information to schedule a viewing. Rest assured, we will prioritise your inquiry and ensure a swift response.
We genuinely appreciate your patience and understanding. We value your interest in our properties, and we are committed to making your experience a positive one. We look forward to assisting you further and helping you find the perfect property that meets your requirements.
Please feel free to reach out to us at any time with your contact details, and we will do our utmost to address your needs promptly.
Warm regards,

The 2Roost Team

tracey binney Published on Google 2 years ago

Fantastic experience: I found everyone at 2roost extremely helpful, right from the initial visit to value our property right through to completion. Charlotte kept us up to date with progress of the sale & answered all our queries. I would definitely recommend them to sell your property & I will certainly use them again.

Helen Colclough Published on Google 2 years ago

Fantastic experience: Sold my house through 2Roost A great experience the team are very professional and communication was excellent. In particular Rob patience and persistence was very much appreciated. Will use again

Clare Cotterill Published on Google 2 years ago

Fantastic experience: Scrolling rightmove for a new home after being royally let down by gleesons, found a house listed with 2roost saturday morning arranged a viewing the same day!! Loved the house put an offer in on the monday accepted by tuesday!! I dealt with the best agents to help me with buying a property in my opinion, dealt with Rob who was always helpful and on hand when i needed support. Everyone i spoke with and dealt with over thw phone was amazing. If your wanting to buy a house and are very green with it all then i recommend you use 2roosr for the best service you will ever find. Thanks for helping me find my very first own home!!

Carole De Couto Published on Google 2 years ago

Negative experience: Trying to get a valuation on a property, was told they’d do a desktop one, still chasing for a response, shocking customer service. Promises of call back from Charlotte but never hear, apparently emails sent but nothing received and nothing in spam. Will not be using to market my property, first impressions last.

Rahul Nair Published on Google 3 years ago

Fantastic experience: Update, May 2023: Just a quick update to thank the awesome team. Our first impression hasn't changed in the past 2 yrs. 2Roost team have always taken care of us in these 2 yrs, and we can't thank them enough for all the support. Beginning a new chapter in our journey, and hence moving out of a property that we were renting from you. Wishing you the best. Thanks! Aug 2021: 2Roost - You guys are awesome! The entire property renting experience was so smooth, and efficient (small things like making use of DocuSign to take esignatures, instead of asking to print and sign documents, etc.). Any stress we had, disappeared as soon as we spoke to you guys. From the get go, we knew we were in good, professional hands. A quick shout-out to Josef - the way you helped us with the viewing was super nice, and that was the starting point of everything going good, to Anton - for all of the support from your end, and for treating us with great care and respect - going the extra mile, can't thank you enough, and to Carl - for providing telephonic support on our day 1, to help us understand few things which were new for us. Thank you! We know the journey will be equally good.

Sarah Banks Published on Google 3 years ago

Fantastic experience: From start to finish Paula and the who team were absolutely fabulous they kept us informed constantly they sold our home in 3 days and it all went through very smoothly Charlotte was amazing at keeping in touch . I would highly recommend 2 roost to family and friends nothing is 2 much trouble for them. We finally completed and moved into our new forever home on the 28th April thanks again to you all

Daniel Rhodes Published on Google 3 years ago

Fantastic experience: 2Roost is a great estate agent to work with. Constantly on the ball with timely updates and helping push the sale forward to completion at every step. They were a great help for guiding someone through their first property purchase. Highly recommend their services.

Kirti Patel Published on Google 3 years ago

Fantastic experience: I recently appointed 2Roost to sell my house in S9. Received an Immediate prompt appointment for the valuation, photos taken in the same visit, online listing went live in less than 12 hours, for sale board went up within 48 hours . Arrangement for two viewings made the very next day. So far, I have absolutely no reservations that I made the right decision.

Richard Staniland Published on Google 3 years ago

Fantastic experience: Very good customer service, The team at 2roost kept us informed at every stage of the selling and buying process as we were in a chain. Went above and beyond at times to make things run as smoothly as possible. Highly recommendable

joanne batham Published on Google 3 years ago

Fantastic experience: 2 Roost did an amazing job selling our house , professional service , attention to detail . Would highly recommend. Big shout out to Steph who consulted us throughout the process . Thankyou for all your hard work

Catherine Hall Published on Google 3 years ago

Fantastic experience: I would like to thank all the team at 2roost especially Rob for great service while selling our Mums house for us. They were brilliant from start to finish and kept us up to date with the sale. Once again Thank-you very much, wouldn’t hesitate to use you again.

Tony Pratt Published on Google 3 years ago

Fantastic experience: 2Roost allowed the stressful end of the purchase of a property to be almost stress free. Always responsive to our often unreasonable requests,at all times gave us the confidence of a successful move. Recommended be assured great service,

Elsa Hull Published on Google 3 years ago

Fantastic experience: Fantastic agency to deal with from start to finish, they are very professional. Being that they were carrying out the viewings for us, I can only commend their staff how they marketed the property. Would thoroughly recommend the agency for either selling or renting.

Leave your opinion about 2Roost:

1 = Poor
5 = Excellent

Other real estate agencies you might be interested in

4.9 (200)
Haybrook Estate Agents Crystal Peaks
Haybrook Estate Agents Crystal Peaks

Haybrook Estate Agents Crystal Peaks

View address and contact details
4 Peak Square - S20 7PH, Sheffield
+441142511710
4.9 (200)
Haybrook Estate Agents Gleadless
Haybrook Estate Agents Gleadless

Haybrook Estate Agents Gleadless

View address and contact details
202A White Ln - S12 3GL, Sheffield
+441142646302
4.2 (200)
Haybrook lettings agents Sheffield (Lettings)
Haybrook lettings agents Sheffield (Lettings)

Haybrook lettings agents Sheffield (Lettings)

View address and contact details
43-45 Church St - S1 2GL, Sheffield
+441142737241
4.7 (200)
Reeds Rains Estate Agents Sheffield
Reeds Rains Estate Agents Sheffield

Reeds Rains Estate Agents Sheffield

View address and contact details
Pennine Five, B2 Spaces, Sims St - S1 4BY, Sheffield
+441142763252
4.9 (200)
Spencer. The Estate Agent
Spencer. The Estate Agent

Spencer. The Estate Agent

View address and contact details
469 Ecclesall Rd - S11 8PP, Sheffield
+441142683682
4.9 (198)
Haybrook Estate Agents Crookes
Haybrook Estate Agents Crookes

Haybrook Estate Agents Crookes

View address and contact details
207 Crookes - S10 1TE, Sheffield
+441142670671
4.9 (200)
Haybrook Estate Agents Hillsborough
Haybrook Estate Agents Hillsborough

Haybrook Estate Agents Hillsborough

View address and contact details
9-11 Middlewood Rd - S6 4GU, Sheffield
+441142321132
4.9 (200)
Blundells Sales and Letting Agents Hillsborough
Blundells Sales and Letting Agents Hillsborough

Blundells Sales and Letting Agents Hillsborough

View address and contact details
41 Middlewood Rd - S6 4GW, Sheffield
+441143450549

Add your real estate agency to our directory for free

If you manage a real estate agency and want to appear in our guide, send us your company information and you can appear completely free of charge.

Add your real estate agency for free

The largest real estate directory in United Kingdom

Find the best real estate agencies near you