Parkers Reading Lettings & Estate Agents

Fantastic experience: I had a great experience with Parkers Estate Agents. Bernadette kept me informed every step of the way and made the whole transaction feel straightforward and stress free. Communication was always clear and timely and she was very helpful whenever I had questions. Bernadette is a real asset to Parkers! She is professional, reliable and genuinely supportive throughout the process. Thanks to her, everything went smoothly from start to finish. I wouldn’t hesitate to recommend both Bernadette and the team at Parkers. Will be recommending to family and friends.

Fantastic experience: Callum has been fantastic, super helpful and friendly!

Fantastic experience: Very professional highly recommended this is my first time with Parkers and I’m very happy with the service. Especially thanks to Callum Sam and Mark for all your help

Fantastic experience: I had a very swift and smooth experience with Parkers, in particular Ruby Mcgrath was super helpful answering all of my questions! Would recommend.

Fantastic experience: had a few viewings with her, and she was very professional throughout. The way she explained everything clearly showed her experience and knowledge. I really appreciate her help.

Fantastic experience: Professional, polite, and very helpful. He explained everything clearly and made the rental process smooth.

Fantastic experience: Mark has been really helpful and prompt in his response.

Fantastic experience: My family recently came out of a serious immigration haul, we viewed a house with parkers and explained our situation! Without thinking twice, Callum started looking for ways to help us move cities. We are very grateful to Parkers for listening when nobody wanted to. This is a very emotional thing for me. Thank you Parkers.. Thank you Ruby, Thank you Callum.

Fantastic experience: Parkers managed to find a buyer for my flat within a month and were very supportive throughout the selling process. Thank you Bernadette, Harry, Damien, Danny. Also a big thank you to Parkers Lettings for their support over many years. Particularly Mark Brooker and Sophie Fowler.

Fantastic experience: I would highly recommend James at Parkers. He made the entire buying process smooth and stress-free, and I wouldn’t hesitate to recommend him to anyone looking to purchase a property!!

Fantastic experience: Absolutely fantastic process with Bernadette, felt really well looked after even during issues with the sellers solicitors. Would definitely recommend :)

Fantastic experience: Harry was really helpful on viewings, coming prepared and had the knowledge needed to help me secure my first time purchase. Would highly recommend and will definitely look to Parker's in the future.

Fantastic experience: Excellent service. Callum was professional, polite and very helpful. I was very pleased he helped me.

Fantastic experience: Excellent service and a really professional team. Are fully on top of my property and communicate well.

Fantastic experience: I rarely give reviews but I recently enquired about a property with Parkers and had the pleasure of speaking with Leia on the phone. She was absolutely amazing! Leia gave me all the information I needed, answered my questions clearly, and was so professional yet genuinely friendly. She really made the whole experience feel easy and positive. Thank you, Leia!

Fantastic experience: Callum is very supportive and super fast in getting things done. Had a smooth moving in process.

Fantastic experience: My experience with Parkers was one I couldn’t find anywhere else. Having viewed multiple houses with multiple different estate agents, Parkers took the extra step to make sure I was looked after throughout the process.Today Matthew assisted and guided the viewing process. He was incredibly informative and the whole experience was smooth and professional. There wasn’t any question left unanswered. No stress and no worries. I would highly recommend Parkers to anyone looking to buy.

Negative experience: If I could give 0 stars I absolutely would. Worst renting experience I've ever known, impossible to contact them, they never answer the phone never respond to emails. Only way to get them to reply to an email is to withhold rent, and even then they respond once and then stop again. Been waiting over 2 years for basic repairs and now living in a flat with no working hob or oven, mould on the ceilings and recent work to fit new smoke alarms failed after 3 days and now have trunking hanging from the ceiling. The management in this branch refuse to address the problems and refuse to reply to emails. Having to take legal action to get your estate agents to do basic repairs to the place you rent is an absolute joke and should never happen but it looks like that must be the only option. We have attempted to put in a formal complaint but got nowhere with it as the management clearly don't care. DO NOT USE THIS BRANCH OR THIS COMPANY THEY WILL TAKE YOUR MONEY AND DO NOTHING ELSE.

Negative experience: Estate agent arrived 20 minutes late to house viewing and forgot to bring keys to enter the properties. An extremely unprofessional first impressions of Parker’s Reading. I booked a house viewing with them for 3pm. We arrived at the property at 3pm, the estate agent wasn’t there so I called them up and I was informed that the estate agent was stuck in traffic and would be 5-10 minutes late, the estate agent then arrived 20 minutes late at 3:20pm. We were stood outside a house waiting on the street in the cold for them. Upon the estate agents 20 minute late arrival, she apologized and said she did not have the house keys to both of the properties we booked viewings for. The one thing you need for a house viewing she did not have. Failing to take any accountability she then began to blame her coworkers for not putting this house viewing in her diary blaming her coworkers for causing her delay and disorganization. I called up Parker’s 3 days before the house viewing, the day before the house viewing and 1 hour before the house viewing to get details about the house viewing. How then did her co-worker who looks after the incoming customer calls then fail to put this on her calendar? She offered to drive back to the estate agents to get the house keys which she should’ve had to begin with. We declined because with Reading traffic God knows how much longer that would’ve taken and there were other plans we had to attend to later that day. This was a terrible first impression of this company, showing poor communication, extreme mismanagement and total lack of accountability. It was a shame because my family and I had driven 1 hour into Reading to view these properties and were interested in viewing the houses as I am keen to buy a property this year. But if a company is behaving this unprofessionally at the beginning, it will behave like this throughout the whole house buying journey and I do not want to deal with such unprofessionalism. I will be taking my business elsewhere.

Fantastic experience: Callum is really professional and always available for help. Because of him, our moving process and viewing experience has been really hassle free. Thank you Callum! :)

Fantastic experience: Sam Ruchpaul at Parkers handled my letting. It was my first experience of being a landlord and I was guided through the process superbly from start to finish

Fantastic experience: Great service from Parkers on the sale of my property all the way through from marketing to completion. Bernadette was very proactive with progressing the sale. I always felt I was kept up to date with what was happening.

Negative experience: I been charge several times and not allowed to share my ciews with them. Please avoid dealing with this agency. They speak very sweetly when you want to rent a place, but in the end they will charge and fine you for no reason, even when you return the property in an ultra-clean and well-maintained condition. I had a six-month agreement but stayed only four months. Despite this, I handed over the property after four months and paid the remaining two months’ rent in full. Even then, they showed no consideration whatsoever. They charged for cleaning three times under different terms and deducted £595 for a very old property that was cleaned and handed over in far better condition than when it was initially given to me. Everything was taken for granted, and no fair assessment was done. They deliberately use different people to handle different situations, passing you around until you become tired and frustrated, which allows them to extract as much money as possible. The worst part is Mathew, the director—a completely let us down who does not allow anyone to escalate matters beyond him. This makes it impossible to reach leadership or resolve issues fairly. His standard response to everything is simply “NO.” I lost two months’ rent and half of my security deposit due to their poor management and careless customer service. I am extremely disappointed, and this is the worst real estate agency I have ever dealt with in my life.

Fantastic experience: She was very kind, professional, and punctual. I am happy to use her and Parker’s service. Thank you

Fantastic experience: Had a great viewing with Leia this afternoon! She was very professional and answered all our questions according. And a thank you for Sam for booking us in! :)

Negative experience: My experience renting from Parker’s in 2025 was poor and unprofessional leading me to move as soon as the break clause was up. I chose the property, in part, due to being advertised with a specific allocated parking space. This ultimately caused the issue as the parking management company required a physical permit and one was not provided, resulting in multiple fines issued to my car and having to find an alternative space for weeks whilst I attempted to resolve this with Parker’s. Unfortunately communication was poor during this period. After placing blame on the landlord for not providing information (that should already have been in their possession from renting this property for some time) we spoke to the landlord ourselves who had the information/ paperwork readily to hand. As it was so easy to obtain I can’t understand how a quick phone call would not have given Parker’s the same info. The issue dragged on for months and only started to be resolved after I contacted the head of rentals and the manager of the branch directly. I eventually managed to have the fines overturned though being out of pocket/ under threat of legal action for parking exactly as advised by the estate agent isn’t acceptable. I don’t believe this issue should have occurred in the first instance, let alone been ignored for as long as it was. As it stands I don’t trust this company so won’t be using them again.

Fantastic experience: Sam has been very helpful with our rental search securing us a rental. Thank you Samuel

Fantastic experience: Callum R was very friendly and knowledgeable, answering all our questions and was very polite. Big thank you to Samuel for organising everything.

Negative experience: The worst agency I have dealt in my entire life. Our flat close to Addington Road had clear dump issues, consistently over 80% humidity despite dehumidifier on 24/7 collecting 2 litres of water daily. Many objects got damages by mould including laptops, clothing and optical instruments. I had pneumonia after I left the flat, and was on inhaler for months. My girlfriend was on steroid inhalers for months despite we never had asthma in our entire life. The agency refused to help, claiming they had fixed the issue and it was basically our fault. We refused the price increase as they lied about fixing the issue and we left the flat one year ago, what a blessing. We now live in a normal flat and normal humidity levels and never had any payback for the damage we had on our health and goods. All we can do is to warn everyone about this agency. In my opinion avoid, any other agency Reading seem to take these issues more seriously. Awful experience, STAY AWAY. Edit to respond to the agent: the problem was not fixed and we have evidence of that. What they call “appropriate action” was literally to paint two walls, they said they would replace the old windows but they never done it. The tenancy has long ended and I am truly glad about it, as we live in a normal flat and our health is not in jeopardy.

Fantastic experience: Had a very easy time finding a property and filling out the documents and this is due to the help of Mr Ruchpaul.

Fantastic experience: I had an excellent experience with this estate agent from start to finish. They were professional, knowledgeable, and always quick to respond to any questions I had. The whole process was handled smoothly, with clear communication and genuine care throughout. Their advice was honest and helpful, which made everything far less stressful. I would highly recommend them to anyone looking to buy or sell a property.

Negative experience: I have had a profoundly disappointing experience with this letting agency. Having rented from them in the past, I encountered consistent issues, including frequent and unnecessary inspections every three months. This constant monitoring felt more like harassment than professional conduct and created a very uncomfortable living environment. Additionally, the staff member I recently dealt with was exceedingly rude and unhelpful, making me feel like a burden simply for seeking assistance. This pattern of behavior is unacceptable and reflects poorly on their professionalism. The other staff member I interacted with was not only unhelpful but also displayed a noticeable lack of courtesy, making me feel as if I were inconveniencing them by simply asking for assistance. This lack of professionalism and courtesy is unacceptable and has left me thoroughly dissatisfied. It is important to understand that refusing to acknowledge or reflect on negative feedback is unproductive. Continually deflecting criticism with excuses or dismissive remarks, rather than addressing the underlying issues, creates the impression that you believe your work is beyond improvement. This approach limits professional growth and discourages constructive dialogue. Feedback ,particularly when it is critical,is an opportunity to learn and improve. Ignoring it or responding defensively not only prevents progress but may also lead others to disengage or avoid future interactions. Despite having clearly explained the reasons for my one-star review in the email I sent today, your public response suggests a lack of professionalism in how customer concerns are handled. Such interactions can negatively affect trust and credibility. Based on this experience, I would not recommend your services, and I will advise friends and family to avoid using them in the future.

Fantastic experience: Had an overall great experience with the sales team. I would highly recommend to anyone.

Negative experience: Beware pf this agency! They are okay with advertising a property but once you rented out once, will take time to respond and act. If you can avoid, PLEASE, do so. There are other better agencies in Reading.

Fantastic experience: Have been very helpful in finding us a property and giving us all the information we needed Sam Ruchpaul has been with us answering every question and helping with moving in process

Fantastic experience: Callum was great, and made the entire process smooth for my partner and I. He was communicative and considerate, thank you so much!

Negative experience: The worst experience I've had with an estate agent in Reading, which is saying something. There were so many problems that I ended up moving out within a month. A lot of the problems were to do with their dreadful customer service: - During an issue where I had no heating (in November), they provided two small heaters (for a two-bedroom house), but not for four days and not until the day it was fixed anyway. When the agent handed them to me, she said "Are you happy now?" - No solution was offered to the issue of having no hot water at this time, except when my property manager recommended that I fill the bath using the kettle. - I was told that no one at Parkers has the authority to engage an emergency plumber, which strikes me as an extremely dangerous policy. - My property manager refused to answer my calls after I dared to suggest that Parkers weren't being very useful. - They disagreed with me on an extremely important issue affecting the property, despite the fact that I had provided evidence and they had provided no counter-evidence. - They couldn't be bothered to read (or write) e-mails properly, and so I was often asked questions I'd already given the answers to. In addition to that, when I looked around the property it was in need of a professional clean, which I was told it would have. And indeed it did have this - but it occurred before other remedial work took place, so the property was not clean again by the time I moved in. Please don't put yourself through the aggravation. Find another property that is not marketed or managed by Parkers. EDIT: Regarding the response from the owner, please note that they have quoted the initial response from The Property Ombudsman, and not the response upon appeal, which upheld the complaints about customer service.

Fantastic experience: Callum was very professional and responsive in both email and on the call. Great customer service!

Fantastic experience: Recently, my house was rented out through Parkers. I was impressed that it took them only about two weeks to find suitable tenants and complete all the necessary paperwork. I would like to specifically thank Mark for helping me find great tenants so quickly, and Ruby for ensuring everything went smoothly. Overall, their service was responsive, considerate, and efficient, highly recommended!

Fantastic experience: We have recently had viewings with Callum and correspondence with Sam and all we can say is that they are doing a fantastic job. Thank you Sam for the quick replies to our e-mails and thank you Callum for the information offered during our viewings.

Fantastic experience: Sam is friendly. He was able to answer all my questions. He also provided good advice where necessary. Keep it up!

Fantastic experience: Callum was very professional and answered my questions well. I am very happy with the process and communication.

Fantastic experience: Thanks to Callum Grant’s professionalism and dedication, my offer was accepted. I truly appreciate his effort and hope to continue this positive experience going forward.

Negative experience: Rubbish like any british letting agency. The process is always the same: 1) Advertise an overpriced "ruin" known as room or flat nowadays though edited pictures to make it look better than it is. 2)During the viewing dont forget to lie and conceal important information from the tenant. Remember they dont give a damn about you, they just want your money. 3) After the contract is secured make sure to ask for a couple of months rent in advance as a deposit. Yes people renting nowadays dont want a roof on their head. Deep down they want to vandalize your property. You got us!!! 4) Should any issues arise make sure to take a couple of weeks to reply. In the event that someone insists about a repair in the rented "ruin" make sure to use your super powers! SECTION 21 EVICTION notice. Why? Because you dared to ask for some decency in your "ruin". NOPE. You dont matter my friend. But your pocket does. 5)Make sure to deliver the final blow! Keep the whole deposit by blaming the tenant for everything that is wrong inside the "ruin". After all it your reward for your "hard work". 6) Last step. While the tenant is trying to move out make sure to harass them and stress them as much as possible. Once they are out of the "ruin" re- advertise the "ruin" BUT dont forget to list at least 200£ more expensive. After all the more its "value" increases so do the chances for it to collapse. BRAVO!

Positive experience: My first viewing was fine. But for the second viewing, I arrived on time for a scheduled viewing but was left waiting outside the building for 15 minutes. Called the office three times and I was only told they would be with me shortly. They also didn’t answer the doorbell even though they were already inside the property.

Fantastic experience: Great experience all round, honestly Callum, you’ve made what is a stressful time a little better! Fab comms, pleasant team members who listen to prospective tenant needs. Also informative, all queries responded to promptly and clearly. Thank you Callum Grant, fingers crossed I’m selected!

Fantastic experience: I loved the journey with Parkers. They have well-organized system from viewing, contracts to moving in day. Especially, thanks to Ruby as she has been responsive to my all questions. Even though I could feel she's busy at the moment, she was considerate on my situation and being kind for all my reqeusts.

Fantastic experience: It was a very wonderful experience, because Callum Grant was up and doing, with words of encouragement and constant communication made it possible, I appreciate your effort. Keep doing the good work. Cheers

Fantastic experience: Ruby has been highly proactive and responsive throughout the process of bringing my flat up to standard for the new tenants, making her a pleasure to work with.

Fantastic experience: Ruby has been great throughout the pre-move process – always quick to reply, clear with information, and kept us updated every step of the way. Really appreciated her help getting everything sorted smoothly.

Fantastic experience: Sam Ruchpaul welcomed me with a warm reception and listened to my preferences whiles he gave a professional presentation about my preferences. I felt relieved when leaving the office. He had been responsive, with his strong communication skills and apt in each phase of my renting process. He is an asset to the team.

Fantastic experience: We have had a great experience with Parker’s during our recent move. The process has been very smooth and Ruby has been really helpful

Negative experience: Parkers has been a huge letdown. I've been waiting over two weeks for a basic mattress protector quote from Jay Carter, something that should take a minute. Communication is slow and unresponsive. Alice Beavis was just as useless...rude and unwilling to help with simple things like letting a plumber in to fix a leak. Everything was ended up being liased with the landlord directly anyway...not sure what's her purpose other than to delay and annoy tenants. Look elsewhere. Ideally, at an agency that doesn’t rely on fresh uni grads to run the show. They will be the first ones to take your money in exchange for disappointing service.

Negative experience: Previous review was removed because the Lettings Director at Parkers contacted me directly and pressured to take it down, claiming my statements were incorrect and defamatory. If I do not comply, they may take legal action against me with their professional property lawyers. As a tenant, I will never stand a chance.

Negative experience: Probably the worst estate agent to rent with in Reading (I cannot comment on the sales department) but judging by all of the other negative reviews left by renters, I'm reassured that the service is genuinely appalling. We received nothing but rude customer service, ridiculous threats that the property had to be left in better condition than before, and deception regarding our tenancy terms. Thankfully, we had a very decent landlord with whom we had a relationship with so we would regularly report back to him, but Parkers Reading made a huge effort to give us a hard time for absolutely no reason for 18 months. On a positive note, the sales departments in the Earley and Woodley branches are amazing, which says more about the management of the Reading branch more than anything else.

Fantastic experience: I've rented for most of my adult life and I had moved 9 times in 10 years at one point so I've worked with a lot of estate agents. I've been particularly impressed with Parkers in Reading. They've been responsive to emails and quick to act when something needs to be addressed. I'd have no problem with recommending and working with them. Thank you!

Fantastic experience: I am delighted to recommend Callum as an exceptional estate agent. His professionalism greatly enhanced our client experience. Callum showcased outstanding communication skills, ensuring clarity and responsiveness throughout the entire process. His meticulous attention to detail and unwavering commitment to client satisfaction are particularly noteworthy; he actively listened to our needs and diligently strived to achieve optimal outcomes. For those seeking a dedicated and reliable estate agent, I wholeheartedly endorse Callum.

Fantastic experience: Callum at Parkers Reading Letting & Estate Agents was prompt, polite, clear, and efficient in arranging the viewing and handling the offer process. His communication was excellent throughout.

Fantastic experience: Sam at Parkers Reading Letting & Estate Agents was very prompt and professional in his dealings with us for arranging timely viewing and also very well handled the acceptance of offer, reference check process etc. His communication throughout the process was up to the mark.

Negative experience: Customer service on the phone was great as I was able to book quite a few viewings and met with politeness. That’s what the 2 star is for. However, there were 2 instances I wasn’t informed about viewings being cancelled which ruined the experience. 1st one- if I had not called the day before to speak about a different viewing and mentioned this one, I would’ve travelled there and wasted my time. I got a call an hour before on the day saying it was cancelled. Just not enough notice. 2nd one I was at the door at the time of the viewing and wasn’t informed until I called asking where someone was. I was told I’d been called the day prior to cancel it.. I don’t have any missed calls on my phone and requested why an email wasn’t sent as I travelled from a different city for this viewing. There needs to be more done to make sure people are aware of viewings aren’t going ahead as not everyone lives nearby and have to make prior plans to travel. Send emails and texts if people don’t answer.

Negative experience: Disappointing overall. The agent who came to sell the house on the open day knew nothing about it, hadn't read the Property Fact Form I spent time filling in, and worst of all, when he didn’t know the answer to a buyer’s question, he just made something up. I was standing right there! Incredible. No real surprise, though—this is exactly what I’ve come to expect from estate agents. I think because both the buyer and seller approach the agent, there’s no real requirement to be good at the job. Shame.

Fantastic experience: My experience with Parkers has always been positive and involved polite staff. The last time I utilised their services in Reading - K.Nivas was the staff member involved and their replies were almost immediate - which helped facilitate a speedy and quality rental process.

Fantastic experience: I have always used Parkers as they give an exceptional service and sold my house within 2 days. Plus their commission is competitive and lower than other estate agents would highly recommend.

Fantastic experience: I had sold my investment properties they maintained for me, Parkers gave me the correct advise on the market rate for Sale value and found Buyer very quickly. I would recommend Parkers for both Buy to Let Maintenance and in Selling the houses

Fantastic experience: The whole process has been smooth and I feel well served by all the people that attended to me. I sincerely will recommend Parkers Agency to others going forward.

Negative experience: They really are just awful to both landlords and tenants. My landlord could have gotten a tenant much earlier for a higher rent than I was paying, but they cost him the extra income for absolutely no reason. I gave over two month notice (8th Oct), and told Mark Brooker that I'd be leaving much earlier (11th of Nov), so the property is available from that point onwards if they find a renter, and that I will continue to pay the rent until the end of the notice period in accordance with the contract with the previous agent until 19th of Dec (unless of course they found someone earlier, so the landlord is not at a loss). Mark Brooker being the useless that he is, advertised the property for the 3rd of January! So not only is the landlord not getting the extra income he would have gotten from the increase in rent, the property is now empty from the 20th Dec until the 3rd of Jan for no reason! I gave my notice early so they can take charge of the property, check it (while I'm paying the rent) get it ready for the market and advertise it asap, there was absolutely no justification for the loss of income to my landlord. Now I've been paying for 2 months for an empty property including council tax because these people are incompetent. Could have advertised the property earlier, but chose to be utterly useless and unhelpful. The only reason my landlord is tolerating their nonsense is because he's far away and doesn't want the hassle of finding another agent. If you're a landlord, look out for your best interests, find a better agent and have a direct relationship with the tenant, and you're likely to find better ways than these useless people.

Negative experience: I had a disappointing experience with Parkers. I arranged a viewing for 9:30 am, but the agent arrived at 9:45 am, leaving a group of us waiting. When it was finally my turn, I was given barely 5 minutes to look around the property. To make matters worse, the agent had no information about essential details such as parking, gas/electricity setup, or the terms and conditions of the flat. It begs the question—why send an agent who isn't equipped to provide basic information? After traveling over an hour to attend the viewing, this experience was not only frustrating but also unprofessional on Parkers' part.

Fantastic experience: Parker’s Reading have now completed the sale of my property. Parkers were both professional and informative throughout this process. From negotiating with prospective buyers, achieving a good price and managing the process through to completion I have been thoroughly impressed. I would like to thank the whole team, with particular mention of both Harry and Damien. Many thanks. Regards Gary Harvey

Fantastic experience: Have been receiving an outstanding service from ParkerProperties. The staff at the Parkers Estate Agents are excellent and provide an excellent professional service.

Fantastic experience: Ruby is an excellent agent ,who helped us many times we needed help. She is really amazing agent demonstrates highest customer service towards us, she resolved all our requests regarding renting new property, thanks a lot

Fantastic experience: We couldn’t be happier with our estate agent Sam Rachpaul of Parkers who clearly understood what kind of rent property we were both looking for. Sam was on handy to give as advice and indeed he just got the property which made us smile. Sam is jolly and when talking to you, any one else would think you have known each for a while. His professionalism and a pleasant approach made feel we were with right person. When we went to see the property Sam was already to receive us. He explained everything and explained the process which look simple as he was theoto guide us all through. Sam is one person you like to chat with when it comes to property search. Sam will do anything to place you where you want to be just like that. So simple. Sam Rachpaul is the man for you on your property rent journey. You will never go wrong with Sam. John & Anne

Fantastic experience: Ruby did a great job helping the transition from one tenant to another. Regular contact kept me informed along the way and the whole process couldn’t have been much better. I look forward to working with her again. Thanks

Fantastic experience: Parkers Reading are an excellent Estate Agent, taking great care and paying close attention throughout the buying/selling process. I will be pleased to recommend and use Parkers again in the future.

Fantastic experience: Ruby (Move in manager), is an asset to Parker’s in central Reading. She had been extremely helpful with the transition to my new flat. She constantly provided courtesy calls to maintain me updated as well as requesting any additional information that I needed to provide, with a fast turnaround response. She ensured the experience was a smooth transition, if possible, I’d hope she would be my point of contact in future moves. 10/10 of experience received and highly commendable for her service.

Fantastic experience: The team at Parkers managed the sale of my rental property very well. Tracy has helped me over the last 6 years and a special thank you to her for all of her support and guidance. The sale was very smooth with the help of Daniel, Harry and Damien and I am delighted they achieved a sale price which was higher than I expected….. which is really what you want from an estate agent!! Communication was good throughout. Thank you all.

Fantastic experience: I recently purchased my new property with the help of Damien Glowacki and Harry Buck from Parker’s Estate Agent, and I couldn’t be happier with the service I received. Damien, the Sales Director, went above and beyond to ensure everything ran smoothly, keeping me updated every step of the way. Harry, the Sales Manager was professional and supportive throughout the entire process, always ready to answer my questions and provide expert advice. Their knowledge of the market and attention to detail made the whole experience stress-free. I truly appreciate their hard work and dedication. If you’re looking for a reliable, friendly, and professional team to help you with your property needs, I highly recommend Damien and Harry.

Fantastic experience: Damien and the team at Parkers have done a superb job of selling our property in Reading. Nothing was too much trouble and they went way beyond what I would normally expect estate agents to do in keeping the process moving and dealing with queries and requests from the buyer. Prior to that, the lettings team looked after the property for several years in a thoroughy professional and helpful manner. Top marks all round!

Fantastic experience: Parkers were extremely helpful facilitating our sale. They were very responsive and worked hard to achieve the sale at a good value.

Fantastic experience: Parkers managed a rental property for me and have helped me sell a property. All communication from them has been timely and professional. They have helped resolve issues quickly and are a fantastic company to work with - in particular, Damien and Fiona.

Negative experience: All good reviews seem to be a new experience with Parkers. Try them for 2 + years and say. I have had years of experience with Parkers Reading. Like most, I cannot afford huge rent rises in last years fobbing you off with excuses as to why for average size property without garden, away from town and not efficient in gas/electric as costly and lots of condensation in winter. In fact they concealed the mould problem before I have moved in, corrected later a bit but not fully. I have worked in facilities for years. Basically if you dont insulate house fully and dont have efficient heating system as maybe valves need changing or there is sludge in heaters, then flat gets dump. They would not bother as time is working somehow. Be aware and make your own decision. They will force you to leave, threat with notice if you do not pay ridiculous rent raise against your contract and if it doesnt work, they will give notice. But not to worry, I rather add more money to bigger and better property. I only wanted the price a bit down but asking over £100 a month more, that`s not OK. Regarding repairs if something is not totally dead, they will wait till it gives last breath and dies on you. One time I was asked to fill up bath daily because scaly electric shower was giving too hot water as was blocked and could burn me. For them I had hot water then why changing. Eventually they did. Parkers all this has emails evidence and reports so no need to say that you have had good reviews. Once I finish being busy, will take you to Ombudsman so you can explain how you had dealt with me. My advice to all is, get better jobs people to get more independent, as these agents know that there are too many people but not enough of houses and think they won with bullying tactics. I will update my review after check out and see if this at least looks fair. Some people state it is not. Parkers be aware that you do periodic inspections that you need to pick up things yourself too. Either way we will see this one. Response as per 16.8.2024- I am not making this review for you to do something as we are done talking, but making this review as free speech right for people to be aware, so they can decide what to do.

Fantastic experience: Huge thank you to Damien and Harry! Having just exchanged on the purchase of our first home we could not be happier with the service we have had from them both. They have both been extremely professional but approachable and friendly throughout the process and have been so helpful answering any queries we have had and inviting us into the office to talk through the process. I couldn’t recommend them more! Thank you!

Positive experience: Generally good experience as buyers with Parkers, communication could have been clearer at the early stages of our move, but overall a positive experience and Harry was constantly in touch at the final stages of the sale to give updates, and we felt he kept our interests in mind.

Fantastic experience: We have been dealing with Mark for the last 2+ years whilst being tenants of a property being managed by Parkers. Communication and all management has always been excellent, proffesional and friendly. Would have no hesitation in recommending Mark and the team to others and hope we can do further business with them.

Negative experience: Renting houses in reading for over 10 years, Parkers estate it's the worst one so far. Be careful with them they will always try to add some ridiculous charges at end of tenancy just to not pay back yours deposit.

Fantastic experience: Our sales agent Harry was really helpful throughout this process which took us a long time with a failed attempt in the middle. He provided us with update all the time to ensure we are ok. Provided advice when needed.

Fantastic experience: Previously used Parkers to sell our property which was a number of years ago now and remember being very happy with them, so had no hesitation in using them again. Once again very happy with the service provided by Parkers Market Place. Kept us fully informed along the way, were always available to answer any questions or would call back to assist in any way they could. Dealt with Harry and Damien and would have no hesitation in using them again or recommending them to anyone else. Thank you once again Parkers Market Place. Graham & Toni Blackburn

Fantastic experience: Amazing support from the whole team at Parkers Reading. Absolutely excellent service where we we well informed of the whole process from start to finish. The whole process was so smooth. Thank you - Harry, Matthew, Jake and Callum at Reading Offices.

Fantastic experience: Ruby McGarth, our move in manager, was very helpful in arranging our move in date, collection of keys, and everything we needed to move in our property. Parkers were supportive throughout the process, and always quick to respond to enquires. We'd recommend looking through this agent.

Fantastic experience: As first time Landlords we chose Parker’s as they were extremely professional and knowledgeable. After our first meeting with Tiegan we felt completely at ease. Ruby was so helpful, really quick to respond to my many questions! Highly recommend

Fantastic experience: Deborah, Ruby, and Mark went above and beyond to make the recent tenant transition in my rental property seamless. Their communication was clear and consistent, they organized viewings quickly and efficiently, and they helped coordinate some minor repairs before the new tenants moved in. Their professionalism and attention to detail saved me a lot of time and stress.

Negative experience: If you are a tenant looking to rent don’t go to Parkers. Although initially they seem very good but once you enter into contract not a good experience! I rented a flat from them which turned out is owned by one of their managers :)(you can assume who would they favour) . The flat was a mess. Extreme damp and mould problems and even destroyed my furniture. Although they had a vent and extractor fan installed (after ages)later but it was of no use. Then comes the pest infestation which they blamed on the building management but there was a hole in the kitchen so not sure how it was building managements’s problem again I had to bear the financial loss and the mental trauma of it. Zero realisation from the management. End of my tenancy here comes the fun part, they sent an absolute rubbish inventory report by an “independent surveyor “ we all know how independent that is but anyways the person basically mentioned issues which were because of mould and was charging me for it, then had things like dust on top of the shower (which was always there when I got it), and charged for other ridiculous cleaning like stated above. All in all they robbed me off my deposit which is not a surprise after reading the reviews this seems like a normal practice to them. Bottomline avoid renting from them if you do then forget about your deposit.

Fantastic experience: Unlike a lot of agents, Parkers reading office always replies fast and helps me step by step on the moving-in! I would like to recommend Ruby who has been super patient in answering all the questions and clarifying the details. Thanks, Parkers reading office and Ruby :)

Fantastic experience: Mark, Sam and Callum did a great job with helping us to find the apartment! their client oriented approach and high professional level is much appreciated. highly recommend to partner with this team.

Positive experience: Thanks for your work, in the end house has been sold which was the target, but later than expected. My experience to sell our house with Parkers Reading, and in particular dealing with Harry has been a rollercoaster. A mix of bad luck, having had two times agreed offers and both pulling out of the process, and Harry and Co being more reactive than proactive with the sale and marketing. I felt had to keep asking for updates, how was the market, why we were not getting views, what else we could do to market it and to get interest, all the plan and initiatives came from me asking/ proposing to them, more than them calling me and telling the plan they had. Only after me pushing hard and mentioned I was thinking to leave to another agent and asking for an honest conversation with Harry, he and team found another round of potential buyers and one of them was the final one. If i can suggest something for Parkers to improve is: share with your client the actual weekly plan you have to market the house, and add something different each week, dont stick to same plan if you not getting offers over. That gives reassurance to the your customers as well as sell to sell house quicker.

Fantastic experience: Hands down the best agency I've ever worked with! Ruby was absolutely fantastic—patient, knowledgeable, and incredibly supportive throughout the process. No matter how many questions I threw her way, she was always there, guiding me through each step seamlessly. Her expertise and assistance made what could have been a daunting experience, surprisingly smooth and stress-free. I can't thank her enough for her invaluable help!

Fantastic experience: Been in the rental business for over 30 years with properties all over UK, and Parker’s have been managing 3 of my Reading Flats for over a decade and have always been professional and responsive…a big shout out to Sophie. Just as many landlords I decided early 2023 to sell up and was glad to see the sales team (Harry & Co.) were just as good at marketing and selling all 3 even in such challenging times. Damien was also great and ensured any issues were dealt with quickly when it came to progressing the sale, also keeping me informed throughout. Bottom line, I have dealt with many agents across UK and rank Parker’s Reading as one of the best all round. Sarju

Fantastic experience: Parkers have made the whole process of moving so easy for us! Ruby has been particularly helpful and is always quick to respond to queries. Highly recommend!

Fantastic experience: Parker’s was very helpful during the whole leasing process, Ruby in particular was very helpful during the referencing stage of the process. Overall, I did not experience any issues or frustrations when leasing with Parker’s.

Fantastic experience: Had a great experience with Parkers! The renting process went very well. Special thanks to Ruby, my move-in agent. She is very professional and did everything that I asked! I wish all agencies were like this!

Fantastic experience: Had an amazing experience with Parkers from start to finish, from the viewing to signing the letting agreement. They made the whole experience straight forward and have explained everything from start to finish. Ruby in particular has been exceptionally helpful, answering all my questions swiftly. Now we are just looking forward to moving in!