Seraph Property Management

Positive experience: Good service in sorting out at our intercom which hasn't worked for years. Thanks very much@

Fantastic experience: I am currently staying in Lancaster, at Damside accommodation managed by Seraph Property Management. Love the place, it is at the city centre and everything a student needs is just a walk away. Jessica makes the place even better with how kind and helpful she is, and how well she manages the place. She even organises breakfast for us monthly and bakes delicious brownies!

Fantastic experience: My stay at damside has been good as Jessica has shown top tier hospitality being very responsive to our issues and providing us with delicious treats to even goes as far as to bake sometimes for us. Highly recommend for any student coming to stay in lancs

Fantastic experience: Jessica, at Damside has been one the most helpful and passionate person I’ve ever had the pleasure of being assisted by. On any given day, she never hesitates to go above and beyond her duties to help everyone feel supported and much more. And of course, all the pizza parties and hot chocolate were the cherry on top! Jess’s level of care and enthusiasm will never go unnoticed, and it’s been a pleasure interacting and being assisted by her!

Fantastic experience: Damside has felt like home away from home. It’s the best student accommodation I could ever ask for. The cozy vibes, all the amenities and the people make this a really good place. Jessica has always made me feel at home and supported me in all ways she could. She also arranges events and brings us tasty treats. The pricing is also affordable and student friendly. 10/10 recommended for international students who are worried about their accommodation. The rooms also have personal microwave and fridge which is honestly such a relief. Jon, the maintenance guy is also really efficient and super helpful.

Fantastic experience: Always a pleasure dealing with Seraph. All the staff are lovely,especially Chloe Knowles who has recently been reviewing our property and has been very obliging postponing dates and accomodating us as she knows we are extremely busy with caring responsibilities. Thank you Chloe and thank you Seraph...always a pleasure Tammy & Steve Walls

Negative experience: Sadly zero stars is not an option Seraph have been 'managing' our building for over a year now, having acquired the responsibilities of the prior managing agent. In that time communication is very poor, sporadic and inconsistent. There are outstanding maintenance issues that remain unresolved, a complete lack of attention to residents' issues and no sense of regular maintenance. They have overseen budget deficits and failed to provide explanations for budget proposals to justify the service charge. Serious questions remain

Fantastic experience: I’ve been renting for the past two years with Seraph Property Management, and my experience has been excellent. Their staff, especially Sara Hughes, are very proactive and always quick to resolve any issues I’ve had.

Positive experience: My original experience with Seraph was an extremely stressful and bad experience, where my move in had almost every issue under the sun. I was advised the property was professionally cleaned prior to move in, but all the cupboards were filled with soiled towels and cloths, the sofa was full of toenails and cigarette butts, alongside other cleanliness issues. Electricity and gas shut off due to previous tenant's arrears that took almost a month to resolve, so I had no utilities for that time, and a neighbour that was trying to insert themselves into my property, which led to them harassing me and damaging my property in retaliation. Moving across country with no outside support made it more difficult, but that was almost four years ago. I think Seraph had some reshuffling and since Chloe Knowles and Sara Hughes took over the property, things have been incredibly smooth. Any maintenance issues, legal responsibilities of boiler and electricity maintenance, issues with neighbours, etc were always resolved quickly, and I felt safe in my own home. They are also two very lovely people that hold a lot of empathy for their tenants, and likely the landlords too. They are fair and unbiased, so had I moved into a property managed by Seraph now, I'd give them a full 5 stars. Thank you both for looking after me.

Fantastic experience: My daughter and I have recently moved into a Seraph managed property. There have been a couple of teething problems that have been more than satisfactorily dealt with by Chloe Peachey. She has gone over and above to help us and we are so very grateful to her.

Fantastic experience: Very efficient and great communication renewing our renting contract with this company and Sara who dealt with it all

Fantastic experience: Had a complaint on moving in, reached out. Although it did take some time, Chloe was able to help sort this out and communicated transparently throughout. Still hoping to get some other concerns looked at but mostly down to me persevering and hoping I’m not expecting too much. Update (22/1/26): I was able to get help with my recent boiler issues and Chloe Peachey was of great help expediting and prioritising my concerns. Great customer service

Negative experience: Manages a property that my family own. We are selling, had buyers lined up and Seraph lost our buyers by taking over seven days to answer simple queries relating to our block and I STILL have not had one response. Totally unacceptable. I would not recommend the services of Seraph Property Management.

Fantastic experience: Chloe really did help me solve my problems and she calls me to check in which is quite thoughtful. She always attends to my issues quite on time.

Fantastic experience: Great service nice polite friendly, thanks to chloe knowles and the rest of the team

Fantastic experience: Great experience with Seraph Property, especially Chloe Peachey. Chloe responded immediately and resolved all of the issues efficiently and professionally. The process was smooth, and her support made everything much easier. Highly recommend!

Fantastic experience: I would like to thank Chloe Peachey from Seraph Property Management for her help in resolving an issue with our dining table set. After a rather frustrating period of being without a table and chairs following a safety concern, Chloe was proactive, communicative, and made sure the matter was resolved before Christmas, which we really appreciated. She handled the situation professionally and sympathetically, and her efforts made a genuine difference to our day-to-day living. It was a relief to see the issue taken seriously and resolved properly. Thank you, Chloe, for your support and efficiency.

Fantastic experience: This 5-star review is for Chloe, who has been quicker and more efficient in getting our issues solved than any other agent we've dealt with. Thank you, Chloe!

Fantastic experience: We have very good experience with ameera. She is very corporative and nice

Fantastic experience: Sara is absolutely brilliant, great service and always helps resolve any issues that may arise.

Fantastic experience: Chloe Peachey, thank you so much for your prompt attention on seeing that I am comfortable in my new rented flat. Truly appreciate. Seraph property so far so good.

Fantastic experience: I get taken care of by Chloe Peachy and she has been outstanding! Any problems, any questions Chloes there fast to sort them out leaving me peace at mind. She is also a pleasure to talk to and very kind and reassuring that the problems will be sorted and how they'll be sorted giving clear step by step information. 10 out of 10 from me!

Fantastic experience: Great company! Sara was especially amazing on the renewal of my contract and making it such an easy process.

Fantastic experience: A 5* for Chloe Peachey. I appreciate her prompt response and professionalism to all problems arising from looking after my properties. Thank you, Chloe for a great service! Thank you, for all your hard work.

Fantastic experience: The management of our apartment blocks has recently changed to Seraph Management. We have noticed a tremendous positive change with this company vs. the previous one. In particular, Ida Matzcak has been super helpful, responding promptly and with clarity, knowledgeable, professional and always aiming to solve our queries. Thank you Ida!

Fantastic experience: Chloe Peachey has supported me today with an urgent issue. Her response was quick, detailed and gave me the exact information I required and within a matter of minutes my problem was resolved. Thank you Chloe!

Fantastic experience: Reema and Leah are a great team and good communication to help resolve various issues . many thanks

Fantastic experience: I had an excellent experience with the property service, thanks especially to Sara. She went above and beyond to help me resolve and secure my new contract, even though I was still in the process of settling matters related to my previous one. Sara was professional, patient, and very supportive throughout the process, making what could have been a stressful situation much easier to handle. Her communication was clear, and she showed genuine commitment to finding a solution. I truly appreciate her help and would highly recommend her services.

Fantastic experience: Prompt, professional and courteous response to issues raised. Seraph take the worry out of the worrisome!! Thanks you.

Fantastic experience: Excellent service by all the staff members especially Eve Hopkins They were all very helpful. Their prompt service is really appreciated.

Fantastic experience: I'm delighted with Sara Hughes service. I wish her the best in her career.

Fantastic experience: Chloe was fab, so kind and professional, what a nice inspection!

Fantastic experience: Chloe Peachey really went the extra mile to sort out a problem I was experiencing over a utility bill. The issue has been resolved and she kept me up to date with what was happening regularly

Fantastic experience: My contact Katie Overson gives an excellent service. Very prompt in replying to emails.

Fantastic experience: I took one room 4 lawn terrace through seraph property management.i have lived here almost 1 year and three months.I interacted too many letting agencies in UK.But James Douglas and seraph estate are most trusted letting agency.They always supported me during my stay.I can not forget about cooperation of Hannah Green and sarah.They are very supportive and gentle .They always created flexibility for tenants.My landlord was also very gentle man.i will remember James Douglas and 4 lawn terrace home in my life. Best regards M ilyas

Fantastic experience: Ameera was warm and easy to talk to. She took the time to listen carefully to our concerns about the house and was genuinely helpful throughout.

Fantastic experience: Ameera was Very friendly and approachable.she also listened to our concern regarding the house. She was very helpful.

Fantastic experience: Kaitlin has been such an amazing help to me after having such a difficult move in. She has been very kind and has responded to each and every request/issue of mine and sorted it quickly. Really appreciate her help and support.

Fantastic experience: Chloe Peachey and the staff deserves a big shout-out! She’s always happy to help and never hesitates to sort out any problems we have around the apartment. Reliable, approachable, and genuinely great to deal with.

Fantastic experience: Great service from Eve - very responsive and supportive!

Fantastic experience: Many thanks to Ameera for her help in reletting my property and for coping so well with the previous difficult tenant.

Fantastic experience: I highly recommend this property management service. Eve Hopkins was fantastic in managing the maintenance issues (broken oven switch and bathroom light switch) at my property. She was incredibly efficient and followed up proactively until both repairs were completely resolved. Her willingness to arrange access using the spare key made the process seamless for me as a working tenant. Thank you, Eve, for your prompt and professional assistance!

Fantastic experience: They're great & have helped me throughout my tenancy.. especially Sarah Huges who solved every problem I encountered.. 100% recommend..

Positive experience: Ameera was very professional during the inspection. She asked if there was anything we were concerned about in the property and made a note of things that may need looking at.

Positive experience: Ameera was very friendly & thorough during the house inspection & offered useful, practical advice

Fantastic experience: Wonderful support and incredible service from Eve. Thank you

Fantastic experience: I recently received support from Chloe Knowles, and she was absolutely brilliant! She fixed my boiler issue quickly, professionally, and with great care. Chloe explained everything clearly, arrived on time, and made the whole process completely stress-free. Her customer service was exceptional — friendly, helpful, and genuinely committed to solving the problem. I’m really impressed with the level of service I received. Highly recommend Chloe for anyone needing reliable and efficient support. Thank you, Chloe, for the amazing help!

Fantastic experience: I would like to express my sincere appreciation for the outstanding service provided to me today by Ameera Malik, Seraph Property Administrator. Her professionalism, prompt assistance, and genuine commitment to resolving my concerns made the entire process exceptionally smooth and effortless. Ameera's was a truly 5-star standard of support, and her efforts are deeply appreciated. I'd be delighted to recommend her any day and anytime to my friends and colleagues alike.

Fantastic experience: Ameera was fantastic during our property inspection! She was thorough, professional and genuinely cared about addressing any concerns we have. She asked thoughtful questions and made sure to see if there was anything they could do on their end to help with issues around the house. Truly excellent service!!

Fantastic experience: Our Block Administrator, Lucy Catterall, is kindly for assistance. I am happy with the service provided.

Fantastic experience: Ida Matczak has been incredibly helpful and quick to respond while dealing with an issue for us within one our flats. Her professionalism and reassuring manner really stood out and made a stressful situation much easier to deal with. Thank you Ida for being so patient, attentive, and calm throughout.

Positive experience: Seraph finally managed to fix the electric gate at Bartley Wilson Way entrance.That gate has not been working correctly for the last 15 years! Big shout out to Callum at Seraph for succesfully managing this complex project.

Fantastic experience: We had an issue with a slow filling toilet, but was quickly sorted out by the plumber who came, literally took about 2 minutes. Eve was also quick to respond to my email and booked our plumber as early as possible, she also sent a follow up email to check it was working after about a week. Overall nice and quick and hassle free.

Fantastic experience: I would like thank Chloe Knowles who was extremely helpful and supported to resolve water leak issue which was there since years. She kept me updated the details and arranged contractor within a day who helped to identify the water meter issue which was there since year 2022. Overwhelmed with her support and appreciate her professionlism as i made multiple calls to her but then she was very patient and understood the concern. Thank you so much Chloe and keep up your amazing work

Negative experience: A company that requires serious investigation. Seraph continue to sting residents with hefty, non-transparent management and service charge fees, and deliver the bare minimum service. Very poor management and an unclear business hierarchy with many off shoot companies charging each other unrealistic costs for basic services. Management chop and change like the weather and pass the buck to increase lead time on issue resolution. Seraph expect you to just live with serious maintenance and H&S problems that you are paying them to fix. Seraph will neglect their responsibilities which have significant impact on communal areas and services. Their AGMs are a complete waste of time - consist of nothing but all talk and big promises. I urge all future business partners to seriously consider the 1 star reviews. Seraph’s replies to the poor reviews listed here highlights their incompetence and resistance to take accountability. The level of “neglect” and untruthfulness in their service is very concerning. RESPONSE TO SERAPHS COMMENT BELOW: If Seraph provided the service I am paying them for to fix a problem I brought to their attention at the beginning of the year, then I would not have to leave such a review.

Fantastic experience: Callum at Sereph has been so supportive and helpful in getting things done.. I have had excellent service.

Fantastic experience: Eve was very helpful and efficient with fixing my issue regarding a new lock on the door to my flat. She kept me informed with each step of the process greatly appreciate all her help.

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I really appreciate the help from [Sara] with renewing my contract. They kept me updated, answered quickly, and made the whole process stress-free. I will stay with them in the future and recommend others to their service @ Seraph property management. Many thanks again.

Fantastic experience: Great experience renting an apartment in Whitchurch with this Company. Really clear communications and prompt review of property pre and post tenancy. Kaitlin Vanner was super helpful. If I come back to rental at any point I would certainly return to Seraph.

Positive experience: I really appreciate the prompt and professional service from the maintenance team. Requests are handled quickly, It makes living here much more comfortable—thank you!

Fantastic experience: Jason Sequeria is always exceptionally efficient and professional. I am always grateful for his assistance. Brynfield Court

Fantastic experience: I’ve been living in this building for a year now, and it has been a wonderful experience. The building itself is well-maintained, safe, and comfortable, but what really makes it stand out is the manager. She is always supportive, kind, and incredibly responsive whenever anything comes up. It’s rare to find someone so reliable and genuinely caring, and I truly appreciate all the effort she puts in to make sure residents feel at home.

Fantastic experience: Really happy with the seraph management services.“Sara made the whole process of renewing my contract really smooth and stress-free. She was quick to respond, clear with communication, and very supportive throughout. Really appreciate her help!”

Fantastic experience: Brilliant Block Management company. The company has taken over from a previous management company and I have to say that the service far over last year and a half been nothing but professional, friendly and overall responsive as a whole. A special shout out to Louise Stanbury who has been especially helpful with dealing with queries and issues around the block/building. She has always been always quick to respond and addresss concern from residents whenever raised in a prompt and timley manner. This has been espically true when sorting issues related to the bins/lifts and can say as a resident been generally impressed. Overall will say that my expeirence has been a positive one and recommend the company to anyone else seeking a block management company.

Fantastic experience: Great and amazing communication from Kaitlin the senior property manager ,Which made the process very smooth and easy . Very happy , appreciate it ! Thank you so much .

Fantastic experience: My flat is in a large development that has been managed by Seraph for several years and I have had an excellent relationship with their staff, both on site and in the office. The service has always been very good. Recently the development, which has huge problems with building defects has been awarded costs going back many years. Each leaseholder are to be reimbursed monies they previously paid out for legal fees. Every leaseholder was issued a digital form to complete, which was designed by Seraph for this purpose. I have two flats, my residence and a rental which made it more complicated. I had a problem trying to use the form a second time and emailed Seraph with the issue late evening. I was surprised to receive a quick reply from Katie Overson, the Business Change Manager for Seraph. She informed me that she had now resolved the matter and I could now complete the form a second time. I was very appreciative and impressed as I was quickly able to complete the applications and commence the repayment process. Katie had obviously worked on late to resolve the problem for myself and a number of other leaseholders in the same predicament.

Fantastic experience: Our block / development is managed by Seraph Property Management. Day-to-day management is also assisted by Ida Matczak - Assistant Block Manager. The block management service received, is highly efficient, very helpful and prompt - in dealing with any matters raised. This is coupled with a very knowledgeable - professional approach. Greatly appreciated.

Fantastic experience: Sorry in advance for the low level of writing. I don’t do English as my degree. My time at damside has been very pleasant, moving in I didn’t really have any problems since I did see it that much more different than boarding school. However, in the second term, it got a-bit stressful since I had to pay rent and go to uni at the same time, Jess really helped me out with the payment as it allowed me to breathe a bit and focus on what I actually needed to do. Her checkups on how I was doing once in a while were also really helpful, gave me a reality check that I needed to focus . Accommodation wise, the kitchen was a pain to use at the start as people would you your things without asking, mess up the place and whatnot, same thing with people shouting in the corridors at night, however, once I spoken to Jess about it, the problems were all sorted within a couple of days and I’m glad to say I haven’t had any problems since the start of the first term which makes it a really nice accommodation to stay in. Sorry I don’t really know how to end a review but thanks for reading!

Fantastic experience: In the Cathedral Gardens development recently there have been changes in the personnel dealing with our block. It was a pleasure to deal with Paige who dealt with some problems regarding a door which had become stuck. Paige phoned me to see if I could meet the workman who came to mend the door. The workman phoned me to say what time he would arrive and was able to fix the door to the bin store. Paige also arranged to get a one off rubbish clearance as the bins were overflowing. I also mentioned that the bins needed a deep clean and Paige is in the process of arranging a deep clean. I find that Paige always answers emails with efficiency and in a timely manner. It is good to have such an efficient person on the team at Seraph Management.

Fantastic experience: The team at 11 Damside are endlessly helpful. Jess, John and Margie are on hand and have quickly dealt with any issues I've had. Created a welcoming atmosphere in the building. Can't thank them enough!

Fantastic experience: Have loved it at Damside so far, mostly by the fact of the excellent onsite team that run the place very smoothly, despite being faced with various challenges throughout the year. Massive respect to Jess and Jon!

Positive experience: The accommodation itself is great, any maintenance issue is resolved swiftly. Staff are great, friendly and helpful. The only problem I have got was the noises from surrounding bars and pubs with live music.

Fantastic experience: I had great help from Paige when I couldn’t open documents sent to me by email. Very quickly dealt with my problem and resolved it to my great satisfaction. Paige is a credit to your company. Thank you!

Fantastic experience: Thank you to Sara Hughes for dealing with my contract renewal and any issues I have had in my property. Great communication!

Fantastic experience: Just coming to the end of a contract in a property managed by Seraph. Sara helped us reach an agreement to extend the tenancy very quickly.

Fantastic experience: Had a nice experience with searph management. Especially, Ameera and Sarah were really helpful throughout time of stay.

Fantastic experience: Been connected with seraph around at year and recently in the last few month with Callam . Callam has been instrumental in solving and overcoming long term issues. Fantastic communication and professionalism to get things over line and closed out statifactory . Very happy Thank you.

Fantastic experience: Had a wonderful experience when i had to move from one of their properties. Ameera was especially helpful when it came to the prompt return of my safety deposit. Thank you very much.

Fantastic experience: I have been speaking with Callum from Seraph and he has been very professional, friendly and helpful. I often have a few queries and each time he responds quickly and I feel he is very approachable too. Thanks! :)

Positive experience: A quick but very well deserved compliment for Kaitlin Vanner and Natasha Chick at Seraph. These 2 ladies are profession, very easy to communicate with and really importantly for me conscientious and thorough. They have made it possible for me maintain to properties whilst living outside of the UK.

Negative experience: I have had the displeasure of having Seraph as a landlord for 5 years. They couldn’t run a bath let alone a property management company. They have been trying to improve their reviews lately by only asking those with positive experiences to leave a review but don’t fall for it they are awful. My block actually removed them for leaseholders but tenants are still stuck with them. Any issues you have as a tenant will take months to be resolved. The staff all have an attitude and no professionalism or customer service skills. They will send you defensive emails which don’t address the issue at their own pleasure and are always “in training” or at “a meeting” if you try to call no matter the time of day. They should be politicians as it’s rare you get a straight answer just get fobbed off or misinformation. All the new nice people don’t last or quickly develop these bad habits unfortunately. They do substandard and cheap repairs and arrange subcontractors that don’t attend and have no respect for your time or property. AVOID AVOID AVOID. Update: I can see that Seraph have replied and have sited one incident which has been on going since last November but that is the straw that broke the camels back and caused me to finally leave a bad review after nothing but stress and issues over the past 5 years. I rented in Swansea for 5 years before that and my landlord managing agent was a 3 star yet I didn’t face half the issues I have with seraph back then! The only time they will be quick and efficient is when they’re putting up your rent.

Fantastic experience: Great service by Ameera as maintenance and repair job was handled quickly and professionally. Very responsive and efficient. Highly appreciated!

Fantastic experience: Really helpful team. Fixed our maintenance issues in the house as soon as possible. Ameera who handled our issue was really cooperative and helpful.

Fantastic experience: I’m very happy with the property management team’s quick and efficient service. A special thanks to **Ameera** for resolving my kitchen drainage issue promptly—your professionalism and dedication are truly appreciated! Highly recommend their services.

Fantastic experience: Excellent service from the point of view of a tennant. Extremely helpful, listened and acted on my concerns, quick to reply, friendly and professional the entire time.

Fantastic experience: Ameera Malik was incredibly helpful, ensuring the contractors completed their work while keeping me informed throughout. Excellent service and communication!

Fantastic experience: Amazing experience with them. I have been working with them for more than a year now. Very responsive they are and helpful. Specially I will mention Ms Ameera Malik who helped me a lot to settle down in a new property as well the other member of their team.

Fantastic experience: I had an issue with a toilet water leak, and Danielle at Seraph property management addressed it as soon as she could. She took immediate action and arranged for the necessary repairs quickly, which I really appreciate. Her prompt response and professionalism made the whole process smooth. Thank you, Danielle, for the great service!

Fantastic experience: Danielle Mole, the Property Manager at Seraph, has recently overseen a contract renewal in our rented accommodation. During the process, Danielle demonstrated excellent customer service skills and professionalism, by negotiating an amicable agreement between ourselves and the contract holder. Thanks to her efforts, this has helped reinforce our confidence in continuing to use Seraph to manage the property. thank you Danielle and keep up the good work!

Fantastic experience: Sara was absolutely helpful and made sure that the issue that I reported was dealt with in the fastest way possible while she was also updating me with what was happening. Thank you so much once again, Sara.

Fantastic experience: My centra heating failed and Seraph Property management were very proficient and Danielle arranged for a plumber to come me very kindly.

Fantastic experience: Its been 6 months we are the tenants at a property with seraph property management cardiff and their services are excellent. They have a brilliant team which includes “Daisy Spillane”. We recently had an issue with the coin meter which she resolved with all her efforts. She briefed us about every possible way to sort the issue out and kept communicating with us during the whole time. on top of it she came to our property herself and reset the meter for us and thats really very nice of her. Such a hardworking and responsible team member you got Well done Seraph.

Negative experience: If I could give a 0 I would. Very disappointed with their services. The front door to where I live has been reported by myself and many other residents from early September, it has still not been resolved. Many of us feeling unsafe due to rough sleepers who are disrespecting our homes. However Seraph are just dismissing our concerns but still happy to take our money as quickly as they can!

Fantastic experience: Excellent service provided by Rhiannon McKenna based in Cardiff office. Extremely knowledgeable, efficient with very good communication skills and responsive to client needs. She will go a long way. Well done Seraph.

Negative experience: Don't rent from this company dodgy people and company full of promises that will never get delivered. Liars and absolute joke from start to finish. Specifically don't rent 5 Marlborough road room 3, or generally any of the flats. Both Landlord and property management are aware the roof needs to be re-done, as there are multiple leaks yet continue to rent out to tenants on fixed term contracts without telling them of issues, they just cover it up with a paint job despite doing nothing to fix issues will moan if you do. Walls moulded up within 3 months. Annoying tentants will leave mail on the stairs in piles and garbage everywhere on the patio. Wallpaper covers mould and cracked plaster work. Nightmare let, do not bother. Only Virgin Internet available. Stoves are useless and constantly short circuit and the fuse box to the lights in the basement are locked. 0 respect for tenants 3 times people entered my room without authorisation 2 times cleaners and one estate agent. Was told all bills included by the agency and then they backtracked on it when signing the contract. Flat was not clean when moved in, took 3 months for them to get a plumber out to fix a leak second time round, reported the leak on the roof and nothing done throughout tenancy remainder of tenancy regarding that. Also it was their own agent that told me the house needed a new roof. And I know the agency let out the properties to people knowing of the leaks, as I spoke to both the previous tenants and the new tenants downstairs had leaks and were not told. I'll upload photos when I can be bothered.

Fantastic experience: Robyn has dealt with the many problems that have arisen with my property recently quickly and efficiently. She has a lovely telephone manner and always keeps me updated. I am extremely satisfied with her work.

Fantastic experience: Excellent service from start to finish, always had very good relationship with Kaitlin Vanner and the rest of the team. Dealt with any issues promptly and efficiently.

Fantastic experience: I use Seraph PM to manage my HMO’s…….for the last 18months Kaitlin has been managing these properties, as a landlord I have found her knowledgeable, professional and efficient with good communication with the tenants. Thank you for all you assistance Kaitlin it’s been very much appreciated

Fantastic experience: I had a slight problem with one radiotor on the property. One of the agents: Danielle Mole, arranged for repairs to be completed. This was done very quick. Everything was sorted within a few days.

Fantastic experience: Very grateful for the support from Danielle Mole who consistently chased up the contractors when I had a problem in the apartment that required fixing. Danielle was very quick to reply and super friendly!