John Francis Sales and Letting Agents Swansea

Fantastic experience: I would like to provide feedback regarding Manon Belaval from John Francis Estate Agency, who kindly showed me around the property at 8 Millwood Street, Swansea, SA5 9JZ. This is the second time I have had the opportunity to meet Manon, and once again she was extremely professional, courteous, and well-prepared. She took the time to explain the property in detail, answered all my questions clearly, and demonstrated a very good understanding of the property and the local area. Her approach was both friendly and highly professional, which made the viewing very comfortable and informative. What particularly stood out was her attention to detail and patience. She ensured that I had enough time to properly look around the property and made sure that all relevant aspects were explained clearly. It is evident that she takes her role seriously and genuinely wants to assist clients in making informed decisions. Overall, the experience was very positive. I sincerely hope that the same level of professionalism, communication, and attention to detail continues throughout the rest of the process, as it certainly builds confidence and trust. Thank you to Manon and the team at John Francis for the excellent service.

Fantastic experience: Josh and Charles from the Sketty branch were very helpful in the purchase of our house. They always responded promptly to queries and ensured the process went smoothly.

Fantastic experience: We have found Manon Belaval professional, efficient and enthusiastic. She has been willing to accommodate all of our requests whilst viewing our potential new home. She is a credit to John Francis Swansea and we wish her and the team all the very best.

Fantastic experience: I had a great experience working with Manon Belaval during my property search. She was always available, stayed in touch throughout the whole process, and responded quickly to any questions I had. What I appreciated most was that she really listened to my needs and preferences, and made sure to suggest options that matched what I was looking for. She is very friendly, approachable, and easy to communicate with, which made the whole experience much less stressful. Overall, the agency is one of the best I’ve dealt with. They truly listen to their clients, offer all the support you might need, and provide excellent customer service. I would definitely recommend Manon Belaval and the agency to anyone looking for a professional and reliable property service.

Fantastic experience: I would like to thank Manon for her professionalism, patience, kindness and commitment to helping me. I have had really poor service by many others organisations over a 12 month period while house searching and it was refreshing to be treated like a person and with humility. Thank you Manon for your passion and personable approach

Fantastic experience: I had a really great experience buying my property thanks to Charles. He was friendly, knowledgeable, and really helpful throughout the whole process, always making things clear and easy to understand. His customer service was excellent and he made me feel confident every step of the way. Josh was also a pleasure to deal with — approachable, supportive, and always happy to help. Together they made the whole experience smooth and stress-free.

Fantastic experience: Mannon was fantastic. Very informative about the properties we viewed and always kept us up to date. Would recommend!

Fantastic experience: Great experience with John Francis Estate Agency all thanks to Manon. She is professional, super friendly, kind, and always on time. She gives clear, accurate, and very informative details about each property and really knows her stuff. She makes each viewing smooth and generally a nice experience! Thank you for all your help.

Fantastic experience: I have a wonderful experience with my mortgage advisors. They were supportive in finding a home that suits my preference and choice. Putting into account my price range. They were ready and available to answer any questions on the journey to securing my desired home. From the start to getting my keys was faster than I anticipated. The principle of inclusion and equality were seen as a value they upheld. Being an immigrant, we were not discriminated against. We were treated fairly They respectful and professional in their service delivery. They are pairs that I would gladly recommend to friends and colleagues. Thank you for your service.

Fantastic experience: I have recently viewed some properties with Manon & do have to say having viewed more properties than your average person I have come across many agents but I must say Manon outshone all of them. It was a pleasure viewing with her, so friendly, kind and engaging. As an investor any others that come up with the company I will be requesting Manon without hesitation! Thank you Manon!

Fantastic experience: Miss Manon Belaval was friendly, approachable, and always happy to answer any questions we had. Her communication was excellent, and she provided clear answers to all our queries the very next day after our house viewing. We hope we will have the opportunity to work with her again to purchase our dream home.

Fantastic experience: Amazing experience!!! Wayne, Aled & Sam were amazing from start to finish! Couldn't have asked for more from them! Thanks again guys!

Fantastic experience: Manon was very informative and friendly when she showed us around the property. Her communication has been excellent, we have found her to be approachable, honest and professional.

Fantastic experience: Macie was informative, polite and welcoming in a professional manner. Our viewing of the property at Lon Iorwg Sketty Swansea went well and we have made an offer for the property.

Fantastic experience: Sarah Cox very professional and courteous service. Gave good advice very efficient in her role.

Fantastic experience: Had a valuation from Sara. Really friendly, explained everything in detail.

Fantastic experience: One of the best customer service and staffs are well put together professionally.

Fantastic experience: Quality customer service that kept us up to date and informed from start to finish of letting process, special thank you to Alice Osborne. Edit: 5 years later and used John Francis again to secure a let. The whole process was smooth and efficient. Thank you to all of the letting team who helped me along the way.

Fantastic experience: Sold and bought my house through JF, great service so far from Charles and Josh

Fantastic experience: I’d happily recommend Charles and Manon. They were professional and honest, and they handled everything quickly without adding any stress. What I really appreciated was their approach - helpful, straightforward, and never pushy. It made the whole experience surprisingly pleasant.

Fantastic experience: Macie was so pleasant and helpful! She took the time to speak to me and offer me advice and be helpful! A lovely person who was helpful and not pushy! I enjoyed meeting her!

Negative experience: Unfortunately my experience with the letting side of this Agent was dreadful. The process started at end End of November 2025. I did stress that urgent regarding the letting. After numerous phone calls and email it is still not completed (January 26). Went with another agency - completed in a matter of days.

Fantastic experience: Sarah came to value my late parents property and I was impressed with her enthusiasm and experience, Sarah came well prepared with examples of properties that have sold in the street and local area I was quite impressed.

Fantastic experience: I visited a property with Macie from John Francis. She arrived punctually, provided me with all relevant information regarding the property, and followed up the next day. She was very professional and friendly.

Fantastic experience: Excellent service and support from Macie Gibson. She has kept me informed throughout the sale of the property that I am selling, always turns up on time and has an excellent rapport with potential buyers. Highly recommended.

Fantastic experience: Sarah Cox was a very helpful enthusiastic member of John Francis Sales team. Thanks for your great service.

Fantastic experience: Manon, the negotiator, was exceptionally welcoming and friendly. Her professional demeanor was impeccable, and she treated me with great respect. Her lively personality encouraged me to openly communicate my needs and desires regarding my dream property. Therefore, I am pleased to award John Francis Sales and Letting Agent Swansea a five-star rating.

Fantastic experience: Very professional and approachable, answered all questions positively

Positive experience: Sarah was helpful & professional and provided useful comparisons thank you

Fantastic experience: Had a great experience with both Manon and Charles. Both extremely attentive and pro active with regard to setting up appointments to view properties as well as handling my purchase. Both are a shining example of how agents should conduct themselves.

Fantastic experience: Manon has been great at helping us view properties that suit our needs, making very helpful suggestions and being very accommodating to our busy schedules. Thank you!

Fantastic experience: Sarah Cox was very well prepared for our valuation. She came with a comparables report and a lot of helpful advice. Our appointment arranged by Mamon was also professional and helpful .

Fantastic experience: Really good meeting with Sarah. Realistic value of our property. Efficient service.

Fantastic experience: I had a home valuation from sarah, she was professional, knew what she was doing & I'd highly recommend, i am 100% satisfied

Fantastic experience: Excellent service throughout, Manon was very welcoming and gave a very detailed viewing of the house. Chris helped massively with agreements and communication was excellent throughout.

Fantastic experience: Manon was fantastic, the most personable estate agent I've come across in years. She's kept me up to date and informed throughout my house search, sending over relevant properties that I may like. More agents should be like Manon! I will definitely use John Francis again.

Fantastic experience: I had my house valued by Sarah Cox,she was very professional and very knowledgeable,I was pleased with the valuation,I thought it was spot on,She is a asset to the company,I would use John Francis again.

Negative experience: Absolutely disgraceful estate agents. Told me to travel across England to Wales for a viewing after I put an offer in on a property. Didn't tell me there were offers on the property already. I arrived to find others viewing the property too, then told me there offers already from when I out mine. They had 2 weeks to inform me there were higher offers, instead told me to view the property and travel for 4 hours. Also mislead property details. No information on advert or during phone conversations about the hoyse not having a boiler in place, got to the property to find piles of Coal and then confirmation give no boiler present. This is not my first time experiencing this with them. They set up viewings, give people false hope of offer being accepted then make a bidding war even when you explicitly told them your budget. They need trading standards placed on them. I am reporting them! They even continue advertising when an offer is accepted so there is no real contingency you won't be outbid later in the process. They only care about bonuses! Stop using them for buying or selling!

Fantastic experience: I was looking to buy a property and enquired at a number of agents in Swansea. Charles at John Francis was far more flexible and responsive than representatives from other agencies, facilitating viewings rapidly at times to suit me.

Fantastic experience: We just had our house valued by a the wonderful Sarah cox from John Frances in Swansea I must say she was very knowledgeable and very professional at her job I am very pleased with the outcome of our valuation and it was made very straightforward from the minute I called to getting the final report of the valuation We will definitely be using John Frances again real soon So thank you once again Sarsh for everything you were simply outstanding and an asset to the company Keep up the good work.

Fantastic experience: Sam was really helpful and patient with me as a first time renter, and the whole lettings office was very welcoming!

Fantastic experience: Sam & Wayne were absolutely amazing helping my partner and me move into our new property. They were quick, efficient, and very thorough throughout the whole process. Couldn’t have asked for better service, highly recommend!

Negative experience: Rang to arrange appt to view. Girl on phone fairly uninterested, couldn't find me an appt with 3 days to view. Said she would call back, never did. Was more interested in arranging a phone appt with countrywide for a mortgage, she booked me in but I never got that call either. In conclusion....they have several potential properties I like but I won't go near them now. Of you're selling with them.... I'd go elsewhere!!

Negative experience: Rang to get a valuation on a property to sell. Extremely rude gentleman with a huge attitude problem on the end of the phone . Gave up half way through and told him I didn't want to use them as he was arguing with me when I said I didn't appreciate his attitude. Appalling customer service will go with a more professional agent

Fantastic experience: Spoke to Sam jones on the phone today, he was extremely helpful, very polite and professional, he was such great help.

Negative experience: I called them 5 times a day after viewing a property and they didn't answer. After a week of doing this they finally answered and told me the property has been let to someone else. I never received a call from Ben despite them saying they would. This has delayed my plans and caused me a lot of stress.

Fantastic experience: They’ve made the whole moving in process very easy for me. Sam, Aled and the team have been awesome.

Fantastic experience: Samuel Mormont gave me a viewing of a property he was early, happy to have a quick chat and quick to update me on what's going on. Brilliant.

Fantastic experience: Great help on finding and securing the house configuration my family and I were looking for! Thank you very much, specially to Aled Snelling, Ben Davies, Samuel Marmont and Sam Jones.

Fantastic experience: Sites the branch today spoke to a mr Sam jones was very professional and attentive

Negative experience: The repairs team are great. Until it's the weekend. Rentals have no out of hours repairs what so ever. So if your roof caves in on a saturday night or anything disastrous happens- be prepared to have no contact until Monday, when they open. Our boiler has packed in and now we are sat here no heating and no hot water until they decide to open. Absolutely diabolical to be an estate agent with all these houses and no emergency contact for over the weekends. Shocking.

Fantastic experience: A really quick, efficient and professional service by both Samuel Marmount and Samuel Jones this week. Communication was second to none and no ask was too much. Really appreciate their hard work in securing us our home!

Fantastic experience: I just want to say thank you to John francis management team, Samuel marmont you guys are so receptive, professional and great . My experience with your service is something everyone should go experience, topnotch, listening ears , attentive and accommodating and also very patience in dealing with us. Thank you so much John francis management team for having Samuel marmont as ur team. It was a great and easy service thanks alot Sam and Sam guys

Fantastic experience: Recently used some time off to get my property based affairs in order, and was worried I may have bitten off more than I could chew in the time I gave myself. Thankfully Samuel Jones was concise, professional and friendly, allowing me to sort out all I needed in a timely manner. Recommended if you're on the go or just like things done efficiently.

Fantastic experience: I have recently started renting a house with John Francis and I couldn’t recommend them enough. I personally worked with Samuel and he was professional, responsible and friendly. Which was everything we needed through this process.

Fantastic experience: Samuel marmort one of the agent of john Francis did a good viewing today with me he was audible and explained very well.

Fantastic experience: I needed a new house in Swansea but didn’t have the time to search online. So, I went directly to the John Francis lettings office. In less than seven days, I had completed the viewing, signed all the necessary documents, and finally moved into my new home. The staff at the office were fantastic—they understood the urgency of my situation and got everything sorted quickly. To top it all off, I even received a welcome gift!

Fantastic experience: Incredible letting agency! They were so quick and effective with us. Within 2 weeks of the booking, we had the keys given to us. They answered all our queries and were really polite and professional. Especial mention to Alled, incredible service!

Fantastic experience: Had an amazing experience viewing a property where I met Samuel Marmont at the door of the property where he was smart and approachable and friendly were he introduced himself and welcomed me into the property where he was very knowledgeable of the property and friendly and professional. He explained everything to what the property has to offer and what the land lords are like. I would highly recommend use John Francis and Samuel marmont to be someone you deal with.

Positive experience: I had a great experience working with (John Francis). The office team were professional, responsive, and made the entire process smooth and stress-free.Special mention of Samuel Marmont, the agent who handled the viewing of the property is important he was more than willing to go the extra mile to help and promptly address every enquiry. I highly recommend them for anyone looking for a reliable letting agent

Fantastic experience: Excellent experience with John Francis recently, especially with gentleman named Sam (Marmont) Friendly, and supportive throughout with great communication and support throughout whole process which meant everything was complete and signed within a few days. Would definitely recommend them as trustworthy and won’t hesitate to use again in future. Cheers Sam, Ben and all involved! Tom and Ffion

Fantastic experience: I had a viewing on 14th August, the person who guide me was Samuel marmont, He explained each and everything very clearly regarding the property,He was very polite and approachable person,He emailed us shortly after the viewing. John Francis are a very professional and polite company.

Fantastic experience: Had a viewing of a house with a gentleman named samuel marmont, was a lovely guy and took time to show us around the house and let us have a good look around to explore any potential issues, not that there was any.

Fantastic experience: Went to their swansea office to ask for a property we like, unfortunately it was already taken. However, Michelle accommodated and helped us to look for properties available. Sophie toured us around the property we viewed, she was very knowledgable and bubbly and she answered our questions well. She is excellent in her field. Michelle kept us well informed and updated, and offered help when needed. Shocked and saddened when she moved offices when we were the end of the buying process, but Josh came to the rescue and made us at ease towards completion. The only downside was when we rang their office one day to get an update and an agent (we didn’t catch the name) couldn’t find details of our sale even though we’ve given them the address. We called in to the office to check and spoke to Josh who reassured us that our sale was on the system. Overall, service was great! Would highly recommend John Francis Swansea!

Fantastic experience: Great experience with the lettings team; very helpful and made the process very slick and easy, particularly Samuel Marmont and Ben Davies. Thank you!

Fantastic experience: An excellent and professional service from John Francis. Sam was extremely helpful.

Fantastic experience: We had a lovely viewing for a flat to rent with Samuel Jones who was personable and lovely to talk to, in addition to being highly knowledgeable about the property and details of when we’d hear back about the property.

Fantastic experience: Very nice person, Samuel Jones. He was very polite and he explained everything very clearly. He emailed us shortly after the viewing. John Francis are a very professional and polite company.

Fantastic experience: Rachel, Karen, Katie and Dyllon are a great team. Friendly, enthusiastic and professional. They sold our house recently, which we bought through them previously. No fuss and always obliging. Thank you to a great team.

Negative experience: Worst letting agency ever. I called to apply for a property but was told I need to view before I can apply for a property. Fair enough, except there were no viewing appointments left. So I was then offered a video tour so I could apply for the property. I phoned twice on the day of the viewing to ensure this video would be sent to me and nothing was sent. I called back to hear the property was let! Why would you offer me this video tour and tell me that I will have equal chance to apply for the property, same as all other candidates. I was prepared to apply before even viewing the property and was given false hope and false promises. If you are unlucky enough to deal with this agency, please do not have Richard.

Negative experience: Avoid if you are a seller.....In my case... A complete lack of customer care and service. Several emails not responded to. No reduction in fees for overpricing. Its not the value of the property that is the issue it was their tactics to secure my custom. Over valuing properties without local knowledge of the area they are advertising in (in my case). No offer of explanation or apology. Due to complete next week. Personally wouldn't sell through this branch in the future. Props to Michelle for being a lovely lady to deal with on the few occasions I have spoke to her.

Negative experience: Not sure who I spoke to but I felt like an inconvenience when calling to ask some questions about a property to rent, they were trying to put me off the property telling me 1 thing but then telling my partner another thing when he then called a few hours later.

Negative experience: I am so disappointed at the service I have received in respect of a prospective tenancy . I was promised a call back on five occasions but didn’t receive the curtesy of a call which would have taken less than a minute of the persons time . Very surprised at the unprofessionalism shown by what I thought was a reputable lettings agency ?

Fantastic experience: Rachael Williams showed us around a property yesterday and she was fantastic, very knowledgeable and extremely professional. Unfortunately the property was not for me but I shall use the company again for sure. Thanks Rachael

Fantastic experience: Fantastic service. Very pleased we went with John Francis as they made the selling process so easy. Every member of staff we dealt with were really helpful. Excellent customer service.

Fantastic experience: Great Service from the Lettings Team, can’t fault them, got my property let so fast with great tenants!!! Highly recommend

Fantastic experience: I have nothing but positive words to say about John Frances. The whole team have been amazing from start to finish! They were able to get me in within the week and were so helpful through such a stressful process. Even after moving in, they have been so helpful and reliable making sure we settled in alright. I want to thank Sam, Jodi, Richard, and Aled as they were a calming and reassuring voice in such a stressful time whilst also delivering top notch customer service and the most correct information. If I’m ever looking for a property again, these guys would 100% be my first call!

Fantastic experience: Bought a house through John Francis and I can honestly say the team there went above and beyond to show me all the houses I was interested in, discuss my questions (I had many!) with vendors and negotiate fairly and maintain honesty and integrity. Rhys, Libby, Nina, Michelle, and the entire team are lovely people and brilliant to work with. Thank you for making a stressful situation a little easier with humour and honesty ✨ Thank you all.

Fantastic experience: A first class team that delivered a first class service. An object lesson in what a house seller/buyer looks for from an estate agent. Nothing,however small or trivial was too much trouble for them.

Negative experience: Pretty much useless. If youre a tenant then feel free to smash up the place you rent because John Francis wont check or care! They dont perform inspections that they claim to. Staff have a generally poor knowledge of property management and business in general. Avoid at all costs. Believe it or not but theyre even worse at sales.

Positive experience: A few issues along the way but I found Michelle and rhys very easy to talk to, always tried their best to sort things out and always returned my calls, which doesn't always happen. Very happy with the service from both of them

Fantastic experience: Friendly, cheerful staff who don't mind answering stupid questions from a first time buyer! Lovely to deal with and super quick from start to finish. Highly recommended.

Fantastic experience: We sold our house with John Francis Pontardawe. We had offers in almost immediately and achieved full asking price within two weeks of going on the market. JF were extremely helpful throughout and helped the sale go through smoothly. Their photos of the property were terrific. Throughout the process we had a good line of Communication and our calls were always answered promptly, invaluable as during the entire sale we were out of the country. Particular thanks to Dillon and Karen as well as everyone else involved. Great friendly and stress free service.

Negative experience: Tried to book a viewing on couple properties online. No one ever replied if they’re still available or gone already. What’s the point of having a website if you dont even bother replying to online requests on your own official website. Ridiculous service.

Fantastic experience: Thank you to everyone in John Francis helping us find our first home, What a team they have there! They always got a smile on there faces and always happy to answer questions. nothing is a problem for this team from start to finish they kept me updated every step of the way. Thank you all.

Fantastic experience: Very professional company. I have used John francis for the past 10 years and always received a great service with great communication.

Negative experience: Overall our experience with John Francis estate agents was very temperamental and overall disappointing with the lack of communication and having to nag the staff to follow up from property viewings and ask if they are interested, which is not what we should be asking the estate agent to do… it’s what they should be doing automatically as that’s their job! It was just by luck that someone drove past our house seeing the for sale sign and quickly popped over whilst it was still open for viewing and was interested to proceed with the purchase otherwise we were expecting to wait another 6 months for a reasonable offer. At one point we didn’t hear any update from the estate agents for weeks and were so fed up of waiting for something to happen, we had no choice but to contact Peter Alan which seemed to know what they were doing from the start and got plenty of viewings booked in. My overall advice would be to go with Peter Alan if your looking to get things done properly and promptly. It was just by luck that John Francis got the sale which was solely down to the person who was interested in buying chasing up. Quite frankly it was nothing on the estate agents’ part that managed to sell our house. It’s annoying that we paid a large amount of commission to John Francis when they hardly did anything and my partner had to do most of the hard work and admin. This is our true experience of what happened and can only speak on our personal experience.

Fantastic experience: AMAZING service and professionalism!!! What an absolute fantastic agency and group of staff. Through out the entire process of purchasing our property, from our first viewing to collecting our keys the staff at Swansea's John Francis were understanding, patient and extremely supportive. All staff went above and beyond to guarantee my partner and I were always well informed and were extremely attentive always. I cannot praise this branch and it's staff enough for their outstanding work ethic. Very approachable staff, well organised and prompt. FANTASTIC AGENCY I would recommend to anyone.

Fantastic experience: Great communication, great team, always friendly! Was able to arrange a one off viewing thanks to Michelle. Recommend John Francis for any buyer!

Fantastic experience: Excellent experience with John Francis. I can't recommend John Francis enough after having just completed a house sale with them. I had a lot of estate agents come round and do a classic sales pitch to try and get my business- it was refreshing to speak to Rhys who was very open, honest and understanding. I am very happy to have chosen John Francis as my agent as the process with very smooth. Great communication from Michelle and Rhys throughout, even after they handed me over to the solicitors. 100% recommend.

Negative experience: Good morning. I hate to down people but this is totally disgraceful. The solictors very un proffessional we were waiting fot 6 7 months to get into propterty whilst i was doing all chasing and work finally we got in. The 2 weeks been in the property major faults for clearing out the whole garden which was left in mess too smells around property of water leaks too gas. Until we found when lifiting the boards diaster of pipes leaking out water even worst gas this is a killer its awful with 3 year old daughter i have. The property had fake gas certified paper work when peeling off 2021 found 2015 boiler had to be replace that when we found issues there big dangerous plumber said been hidden well had shut down leaving us no heating and no running hot water for 5 days till this point. Solicitors duty to there client's safety but they dont care and use you as bait paying more money for there work which i cant see any good searches just based on lies as for previous owner well she ripped us off and left hell lot of problems its death trap so all evidence we have put also leaks coming through roof so take good look dont trust any of these solicitors and agent john francis thanxxx

Fantastic experience: We found John Francis (Swansea branch) to be excellent in all our dealings with them. We just completed on the sale of our house in the Swansea area and their professionalism, kindness and expertise was much appreciated. In particular we are very grateful to Rhys and Michelle who kept us informed of everything and helped us to get the best price for the property. I would highly recommend this estate agent to everyone. Nothing was too much trouble for them.

Fantastic experience: I have dealt with Katie ,Michelle ,Charlotte & Rhys and have found them all to be very helpful and professional . I wouldn't hesitate to recommend them to help and advise during the buying or selling of a property

Fantastic experience: Amazing service from the Swansea team. Max, Ben, Richard and Alice have been absolutely amazing in helping me find a home for my dad. They were always avaliable when i called and helped us through all the paperwork. We were new to the rental market and they gave us all the information we needed from start to finish. Massive Thank you!

Fantastic experience: want to thank the team , outstanding customer service, Rhys showed me the property exactly what I was looking for that just recently came on the Market! great negotiation skills! very professional and very grateful and thankful for the team. very memorable experience!!! Michelle I really enjoyed the viewing you did too! smiled all the way through, answered all questioned asked friendly and professional

Fantastic experience: Excellent service throughout. Alice has been amazing and has gone above and beyond. I have rented with different estate agents before but Alice has made sure that John Francis is the best to use. Thank you so much Alice for helping us find our new home. We love it here and I will definitely be recommending John Francis to everyone

Fantastic experience: Very quick and efficient sale of our house in Swansea. All staff took responsibility for the sale rather than leaving to one person in the branch which meant whenever we phoned someone could tell us what was happening. They generated lots of interest in the property and offered sound advice on choosing the right buyer. We would definitely use John Francis in Swansea again.

Fantastic experience: Amazing, friendly, efficient service from the whole team in the Swansea branch, to sell my property. Expert advice and service in particular from Rhys Davies from listing to completion, who ensured the property was marketed correctly and and always kept me in the loop with updates - nothing was too much trouble. Having dealt with many of the Swansea firms in the past, I can honestly say this team are the best - personal/friendly service and interested put their customer first to secure the best outcome!

Fantastic experience: Recently secured a rental property with John Francis, and from start to finish the whole team was extremely supportive and fast working. A special mention to Alice Osborne and Max Groves for all of their hard work during a few tough weeks for myself. Best letting agents I have dealt with. It honestly felt like they were just as invested in me getting the property as I was. Thank you, sincerely for everything

Fantastic experience: I've rented my current flat from the team at John Francis Swansea, and they have been an absolute delight - extremely swift and responsive communication, clear and open communications about any of the questions I had, and extremely helpful during some of the early 'teething problems' around getting set up in a new place. The team (I've interacted with Alice Osbourne, Ceri Osbourne, and Max Groves) were fantastic and really put me at my ease moving to a new city at short notice. If you're looking for a good letting agent in Swansea, I cannot recommend them more highly.