49 Mansel St
SA1 5SW, Swansea
+441792641481

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: 9h-14h

Welcome to Peter Alan Estate Agents in Swansea.

As one of the largest estate agents in Wales we always work hard to continue the ethos of the company as set in 1965. We are proud to be a company that still provides service with a personal touch.

We believe that to keep providing exceptional service we have to continually evolve and be committed to our local communities and to the high street. This along with our first class online proposition gives us an unrivalled position.

Peter Alan Estate Agents - Swansea: Reviews

4.5/5 (200 Reviews)
Taimoor Hussain Published on Google 3 months ago

Fantastic experience: We had an amazing experience with Peter Alan Estate Agents in Swansea. From start to finish, the service was outstanding and highly professional. Both Molly and Brian were excellent — extremely helpful, responsive, and genuinely supportive throughout the entire process. They guided us at every step, answered all our questions patiently, and made everything smooth and stress-free. We came across many estate agents in Swansea, but our experience with Peter Alan was truly unique and very fruitful. Their professionalism, transparency, and customer-focused approach really set them apart. Highly recommended to anyone looking for a reliable and efficient estate agency in Swansea!

Nick Sullivan Published on Google 3 months ago

Fantastic experience: I have sold and bought with Peter Allan and my experience has been nothing less than outstanding and this is down to Alysha , she is proffesional , helpfull and a pleasure to deal with, I have high expectations and these have been exceeded, its not often I take time out to write reviews but this individual has gone out of her way to support my mum and our family , so much so I would employ her tomorrow, top class service and I hope Peter Allan look after exceptional members of their staff, one extremely happy customer

Nichy Dachdee Published on Google 3 months ago

Fantastic experience: the agent is very friendly and helpful,

Coch Dragen Published on Google 4 months ago

Fantastic experience: Amazing service from Paul! I wouldnt go anywhere else if your looking for a mortgage! A* sir

Amrin Virani Published on Google 4 months ago

Negative experience: A team of unprofessional people works here. I was told that my offer for a property was submitted and that they would get back to me by end of the day. I waited for 3 days and 4th day upon follow-up I am told that the offer wasn't submitted and now the property has been sold to someone else. If the offer wasn't going to submitted, why promise. Be careful to not trust the team at Peter Alan.

Faynowsh Ghani Published on Google 4 months ago

Fantastic experience: I found the process of letting the property quick and easy. Molly, the letting agent, provided excellent customer service throughout.

Jipson Chakochan Published on Google 6 months ago

Fantastic experience: 'm extremely happy with the service I received from Molly at Peter Alan. She was professional, friendly, and very helpful throughout the entire process of finding my accommodation. Molly made everything smooth and stress-free, keeping me informed at every step and answering all my questions promptly. I really appreciate her support and would highly recommend her and Peter Alan to anyone looking for a place to rent.

Gowsiga Suresh Published on Google 6 months ago

Fantastic experience: Molly Finn has been a great help for me to get my new home. She’s very kind and helpful and made everything so easy for me.

Kiran Momi Published on Google 7 months ago

Fantastic experience: I had great experience from the all Lettings team from Swansea. All services was very good. Specially from @Molly Finn. She deals very nicely with..♥️

S Rose Published on Google 7 months ago

Negative experience: I rented a 4 bed property with Peter Alan in Manselton as I was moving from Manchester down to Swansea with my two young children. I should of read the reviews! Absolute joke from start to finish. Brian did NOT hand me my copy of my inventory with all my comments in there to say what needed repairing when I first moved in. These repairs went on for over a year, after PAYING for a years rent UP FRONT. The landlord in question IGNORED 99% of these repairs (including leaving me & me 2 children FOR 4 WEEKS WITHOUT HOT WATER OR A BOILER & A GAS LEAK!). Said landlord kept fobbing me off saying it was Peter Alans fault & when I asked Peter Alan for advice I was ignored! The garden decking was already broken & very unsafe when I moved in & said landlord left it FOR 8 MONTHS after I had environmental health in to take a look. When I asked for a copy of my Inventory from Brian all I got back was that he "would look into it" (I asked 4 times in the space of 3 weeks) & i never recieved it! Landlord tried to take me for money & a fool after left the property of my own accord. Thankfully the Zero deposit scheme saw my reports I had made a number of times & have said I was in the right & I owe NOTHING to the landlord as it was already broken before I moved in & the landlord chose to ignore the repairs (also tried to charge me for blinds he bought himself AFTER I left the house, even though on th3 check out report it said the blinds were in "good working order") as he was honestly the worst landlord ive ever come into contact with! Peter alan are absolutely atrocious to deal with & would avoid like the plague as they still have landlord on books. I would give 0 stars if I could because unless I hadnt complained to the right authorities about this, it wouldn't of been noted how bad this situation was.

Peter Alan Estate Agents - Swansea
Peter Alan Estate Agents - Swansea

We’re very sorry to hear that you were unhappy with your experience and appreciate you taking the time to leave feedback. We take all comments seriously and always strive to provide the best possible service to our customers. Please email us with further details and we’d be happy to look into the matter for you; [email protected]

Albndari Qhtani Published on Google 7 months ago

Fantastic experience: Thank you Molly. She was very nice and helpful. She answered me quickly and follow up until I get the flat. Thank you again.

Sarah Middleditch Published on Google 7 months ago

Fantastic experience: In the middle of buying our first family home through Peter Alan, Paul and the team are very helpful and supportive. So much good advice too. Looking forward to completing and moving in to our new home

Sami Almane Published on Google 8 months ago

Negative experience: Bad experience all-around. I inquired about 3 separate properties. The first 2 I tried to make offers on and was told I would be sent more details but was never followed up with and then informed the properties were gone. The third property I was waiting to hear more info from landlord and emailed multiple times to see if there was an update and I was just ghosted. Not even a polite 'sorry there is no update' or that the property is gone. They also rarely answer their phones. Save your time and go with another letting agent.

Mona Ali Published on Google 8 months ago

Fantastic experience: I have just moved to my new home with the help of Molly and Brian who had been extremely professional, helpful, considerate and kind. In a matter of days, Molly and Brian were able to arrange viewing, coordinate all work and checks, and hand me the keys. I can’t recommend enough, you will be in safe hands, I was treated with utmost respect and empathy considering the stress with moving process, always answering my calls, queries, reassuring, and very professional. I don’t think I will be I looking further in the future should I move

Marzena Figat Published on Google 8 months ago

Fantastic experience: Absolute 5 stars to Brian for his help and service. Excellent communication and understanding of what I needed, promptly getting back with necessary details. Will be definitely looking to doing future business.

M Nessa Published on Google 8 months ago

Negative experience: This estate agency lost all of our keys for our new property and we had to wait while they look for it and the couldn't find it then they had to call the locksmith to open our front door but it turns out our backgarden door also needs a key which we didn't notice at the time. I have tried to contact them numerous times yet they refuse to sort out the lock on the backgarden door because of their abysmal lack of communication.

Peter Alan Estate Agents - Swansea
Peter Alan Estate Agents - Swansea

Hi, we're sorry to hear you are unhappy with the service you have been provided. Please email [email protected] with more information on this issue, and we will look into this for you. Thank you.

Chris Garden Published on Google 9 months ago

Fantastic experience: It’s been an absolute pleasure dealing with Peter Alan Swansea for the purchase of my first home. From the lovely ladies on the viewings to progress updates throughout the sale, everything has been top notch. I would also like to give a massive shout out to Jade who is not only an expert with properties but also has a massive knowledge of induction hobs.. Jade was kind enough to walk me through an issue with my induction hob and appeared somewhat of an expert. You should consider a part time job with Beko, top service! Thank you to all involved with the house, Tanisha, Rebecca, Kelly, Jade and everyone behind the scenes. You were all amazing. ❤️

Sujit chamlagai Published on Google 9 months ago

Fantastic experience: “I had an urgent need for a house, and my agent Molly came to the rescue! She was incredibly professional and efficient, even with a tight timeline. I’m truly grateful for her help and highly recommend her services!”

Jan Lewis Published on Google 10 months ago

Fantastic experience: I can’t thank the Swansea Sales team enough… everyone says that selling your house is stressful but thanks to this team they kept me informed every step of the way

karan kaushal Published on Google 10 months ago

Fantastic experience: Totally professional company a pleasure to deal with especially the negotiator Jade

Paige Published on Google 1 year ago

Fantastic experience: molly was absolutely amazing she was nice and efficient and had an answer to every question i asked

Marcus Emery Published on Google 1 year ago

Fantastic experience: Paul in Swansea is amazing. He helped us massively with the mortgage application and really made me us that we knew exactly what was going on at each step of the process. He is quick to inform us of any changes that were taking place and super helpful when we did not know what the next stages were. Would 100% recommend him to anybody thinking about buying a new house and needs a mortgage!

Mariam Attaalla Published on Google 1 year ago

Fantastic experience: Would defo highly recommend.. had a great experience with Molly Finn who was really helpful and approachable with all our queries. . the whole process went very smooth and very professional ..

Rebecca Jones Published on Google 1 year ago

Fantastic experience: Molly has been very helpful in assisting me with finding a new flat to live in. She was very friendly and knowledgeable about the properties we looked at, and was very accommodating about working around my shift patterns to take viewings and get in contact with me. As a result, I now have a nice flat to live in that's just right! Thanks also to Brian for assisting with my contract, and for being friendly and knowledgeable about what's expected from me as a tenant. Both Molly and Brian are great.

Kenvil Souza Published on Google 1 year ago

Fantastic experience: Peter alan were incredibly helpful in flat hunting. Molly in particular took the time to listen to our requirements and shortlist flats that would be suitable and was always ready to address any queries. Overall, she was helpful in each step of the way and helped us secure a lovely flat!

Nisha Taneja Published on Google 1 year ago

Fantastic experience: My special thanks goes to Molly and Brian. I had an excellent experience renting a house through Peter Alan(especially both of them). From the very beginning, they were professional, responsive, and extremely helpful. They made the entire rental process smooth and hassle-free, providing clear communication and answering all my questions promptly. The property was exactly as advertised, and ready for move-in. Any minor concerns I had were addressed quickly, showing their commitment to great customer service. I truly appreciate their professionalism and would highly recommend Peter Alan to anyone looking for a reliable rental or estate agency.

John Davies Published on Google 1 year ago

Fantastic experience: Excellent service :) just rented a house as 3 working adults through Peter Alan, and the person we were being handled by (Molly Finn) made sure the entire process was fairly seamless and sorted everything for us with the landlord. Full marks, guys, bravo.

Laura Davies Published on Google 1 year ago

Fantastic experience: Would recommend anyone to peter alan, good service all round. The lady who we had molly finn was amazing, helped us a great deal. Thanks again molly x

Michal Published on Google 1 year ago

Fantastic experience: Molly has worked with us from start to finish, really professional and super easy to communicate with. Couldn’t be happier with the service we have received, Molly is an outstanding employee to the business and a wonderful lady. Fully recommend Peter Alan to anyone interested in buying or renting, it’s our first time and we couldn’t be happier with the service. Thank you Molly!⭐️

Sara Parker Published on Google 1 year ago

Negative experience: Absolutely shocking never answer the phone. we had people just turn up at our door saying they wanted to view but couldn't get hold of them. It took someone posting there number through our door and us pestering Peter Allan to call them back to arrange a viewing would never recommend them !

Jack Pittam Published on Google 1 year ago

Fantastic experience: Absolutely fantastic! Molly and Brian have been incredibly helpful throughout the process. Very friendly, keeping well informed and updated throughout. Thank you so much guys!!!

Carrie Ashmore Published on Google 1 year ago

Fantastic experience: I requested a viewing of a flat and was met with very friendly and helpful staff on phone and in person. Nicky Price showed me the flat and he gave me time to ask questions and have a look around. He was very helpful. After viewing I had further questions regarding the property and Alexandra Lewis at the Swansea branch kindly gathered all the answers for me and advised me quickly and efficiently. She processed my documents for me all within a quick timeframe. This then lead to negotiations on the property and within a day an offer was made and accepted. Thank you Peter Alan Swansea for the first step in this process and how it was handled with professional, timely and friendly mannor!

Catrin Isaac Published on Google 1 year ago

Fantastic experience: Fantastic service from Peter Alan estate agents. They referred me to their mortgage specialist, Paul. Having previously dealt with another mortgage adviser from another estate agent with poor communication I was contacted with by Paul in under 24 hours of the initial referral. Paul was very informative and professional but was also friendly and approachable. The entire mortgate process was dealt with efficiently. I would highly recommend Paul.

Lydia Macdonald-murray Published on Google 1 year ago

Fantastic experience: Myself and my partner are very pleased with the service we have received off Molly and Brain. They have both been very helpful and amazing with this move. Thankyou!!

Taniya Sultana Published on Google 1 year ago

Fantastic experience: Excellent service from peter alan swansea. Made the journey from start to finish easy. Would recommend Peter Alan. Thank u to molly.

Mohammed Emran Published on Google 1 year ago

Fantastic experience: Excellent service. From Peter Alan swansea office Excellent communication at all times. There all friendly and helpful.

Thomas Jenkins Published on Google 1 year ago

Fantastic experience: Great service from the whole team at Peter Alan Swansea. Would like to give a massive thanks to Nicky who managed to sell our house over asking on the first day he did viewings for the property. Very professional kept us in the loop would highly recommend.

Ken Gardiner Published on Google 1 year ago

Fantastic experience: Would like to say a big thank you to Nicky Price at Swansea. Helped my daughter purchase her first house. He organised multiple viewings and was always helpful. Thank you Nicky

Darran Jones Published on Google 1 year ago

Fantastic experience: Great service from Nicholas, very knowledgeable of the market in what was right for me and my family.

Shamaima Zafar Published on Google 1 year ago

Fantastic experience: Nicky Price has been a big help in getting us into a new home. He was always helpful and polite to us.

wajeeha zafar Published on Google 1 year ago

Fantastic experience: We have bought our first home and the experience has been great. Peter Alan especially Nicky Price have been extremely helpful.

Gower Galaxy Girls Published on Google 1 year ago

Fantastic experience: Excellent service received today. Contacted branch to arrange a viewing, spoke to a really helpful Nicky who couldn’t have been more informative. Definitely recommend

Rebecca John Published on Google 1 year ago

Fantastic experience: From start to finish I felt comfortable dealing with Nicky Price in swansea branch. He was professional and knowledgeable in all areas. Highly recommend his services in the sales team.

Marie Parton Published on Google 1 year ago

Fantastic experience: Just want to say a massive thank you to Nicky price who went above and beyond. He didn’t disappoint us. His follow up and keep us in the loop was outstanding. Very helpful chatty. And advice he gave us was very helpful. Highly recommend Nicky in finding your forever home.

helen price Published on Google 1 year ago

Fantastic experience: Just wanted to say that the viewing that myself and My Husband Richard had last week went really well. Nicky was on time and nothing was too much trouble, all questions that we had, he answered honestly. we are looking to invest in Swansea and are still looking. Nicky each week sends us an email with houses that may interest us. We would recommend Nicky from Swansea and the Peter Alan agency to friends, family and work associates. Thank you Nicky

Aqra Zafar Published on Google 1 year ago

Fantastic experience: I had an outstanding experience working with Nicky, from the start he was very kind and helpful, he also provided excellent customer service. I would recommend Nicky to anyone planning on buying a house in the future.

Mujtaba Zafar Published on Google 1 year ago

Fantastic experience: It was great experience with Peter Alan, especially Nicky, lovely person, extremely helpful and polite.

Maeve Jenkins Published on Google 1 year ago

Fantastic experience: A quick and easy process with Molly in-branch whilst signing contracts and confirming details for a safe and secure property in Swansea!

Jack Hampson Published on Google 1 year ago

Fantastic experience: Massive thank you to Alex who has been a huge help and always a phone call away. She ensured the whole process was smooth sailing

Codi Newlands Published on Google 1 year ago

Fantastic experience: We used Paul Mexsom in Peter Alan Swansea as our mortgage advisor and are so glad we did! As first time buyers, the process is so daunting and not like anything we have had to do before! I was so stressed not knowing where to start. From the first appointment we had with Paul, we felt so relieved and at ease! He was so polite and friendly, it made the process so much easier, he will answer any question you have big or small, and it never feels like an inconvenience. We didn’t have the easiest process with some hiccups along the way, but everything was made easier having Paul to help us. He really took the load off our shoulders. Despite feeling defeated at times I knew with Paul, things would be sorted! I would recommend him to anyone and everyone buying a house, whether it’s first time buyers, second, third etc. I know we would continue to use him for any future purchases. So thankful and appreciative for his help.

C P (Powz) Published on Google 1 year ago

Fantastic experience: Great Service from Alexandra. Property valuation was good and communication has been great throughout the selling process. Wouldn't have chosen any agent other than Peter Alan to sell the property.

Charlyn Mae Peace Balingit Published on Google 1 year ago

Fantastic experience: Excellent service from Peter Alan Swansea team. Just wanted to give a special mention to Paul Mexsom -(Mortgage Services Consultant). He’s absolutely amazing, he went above and beyond throughout the process of our mortgage. We started off without any clue what we are doing as first time buyers, Paul gave us exceptional guidance, support and answers all our questions which made us at ease. He kept us updated and informed. We are very grateful for his hard work. He truly cares to his clients we had an issue during the process but Paul didn’t hesitate to help to solve it straightaway and the result is more than what we expect. We are truly happy. Would highly recommend his service, nothing but positive words to say

evie mae Published on Google 1 year ago

Fantastic experience: Molly Finn was extremely helpful with any questions or concerns we had regarding our first move and I am grateful to have met her, thank you to all the team at Peter Alan!

Leonie Jones Published on Google 1 year ago

Fantastic experience: I had the pleasure of working with Alex at Peter Alan, and I couldn’t be more impressed with her professionalism and dedication. From the very beginning she was incredibly helpful, keeping me informed throughout the entire process. Alex went above and beyond to ensure that everything was handled efficiently, and her friendly, approachable manner made it a pleasure to work with her. I highly recommend Alex and the team at Peter Alan for anyone looking for outstanding service.

David Shuttleworth Published on Google 1 year ago

Fantastic experience: Looking to sell my Property in Swansea but was a bit fearful of the pitfalls and processes Alex came along and was a breath of fresh air, putting my mind totally at ease. If I sell it will be with Peter Allan aided hopefully by Alex Thanks David

tsz leung Published on Google 1 year ago

Fantastic experience: I am pleased with Nicky Price service. He was reliable, ensuring everything moved smoothly. His follow-up was excellent-he kept me informed throughout the entire process.

nucha zola Published on Google 1 year ago

Fantastic experience: I had a great experience at Peter Allen Mansel Rd. I spoke to Rebecca Jones who kindly showed me houses and booked an appointment to view next week.

eliciabrooke27 Published on Google 1 year ago

Fantastic experience: I did a viewing with Rebecca Jones, she was very friendly and informative about the property. She was very chatty and honestly a breath of fresh air!

Rhys Lloyd Published on Google 1 year ago

Fantastic experience: I had a great experience working with Tanisha on finding me my dream home. She was very friendly, helpful and professional

shania m Published on Google 1 year ago

Fantastic experience: I want to say a huge thank you to the wonderful Tanisha! She has been absolutely fantastic from start to finish. I cannot thank her enough for her help, advice and support. She constantly updated me on the progress and ensured that both us and my buyers were happy. Thank you endlessly!

Siobhan Aspland Published on Google 1 year ago

Fantastic experience: Amazing customer service. They have all helped through the process of buying my first home. They have always been available for any enquiries. The team are so helpful ans supportive thank you so much team, keep up the great work

Ruben Davies Published on Google 1 year ago

Fantastic experience: I wouldn’t hesitate to recommend Tanisha. She took the time to listen and understand my preferences and lifestyle, which was evident when she found a home in a kid-friendly neighborhood close to great schools that matched my wishlist.

Rhys Davies Published on Google 1 year ago

Fantastic experience: Want to give a special mention to Alexandra Lewis, found her very helpful and informative on my property valuation and excited for Peter Alan to sell my home! Highly recommend

olaitan soneye Published on Google 1 year ago

Fantastic experience: Well it’s being a very nice experience with Brian jones as he did excellently brilliant with molly on the back ground making out transitioning into the apartment swift. I’ll always recommend them any time.

RattyTatty Published on Google 1 year ago

Fantastic experience: Very happy with the service from Molly, Managed to get us viewing a property and then moved in in a week. Which is a relief after months of looking. thanks very much!

Abiola Adio Published on Google 1 year ago

Fantastic experience: Their mortgage advisor- Paul Mexsom is very polite and culturally aware which makes my application easier. I had previously wanted to buy a property with Peter Alan but I finally went with a different property sold by another agency due to preference. However, I used Paul Mexsom- Peter Alan Swansea as my Mortgage Advisor due to his professionalism and polite way of providing needed information. Excellent service in a timely manner. Their Swansea staff are good as well, specifically Nicky Price. Highly recommended.

Charlie Holloway Published on Google 1 year ago

Fantastic experience: Just wanted to give a special mention to Tanisha! she was genuinely perfect through out my entire buying journey, she proactively found me a property which no other agent would ever do! couldn’t recommend highly enough

Rodz95 Published on Google 1 year ago

Fantastic experience: I'd like to thank Molly for her help, very professional and very attentative, a smooth transition even going beyond her role with speaking to other tenants on my behalf, also very friendly person. Top marks

Elisha Rooke Published on Google 1 year ago

Fantastic experience: Bought our first house and it was such a smooth process from Peter Alan even though we were admittedly quite needy

Afeez Akinwande Published on Google 1 year ago

Fantastic experience: I contacted Peter Alan after misplacing my keys, and Molly answered the call. She was incredibly respectful and understanding. Shortly afterward, she came to open the door for me while I was waiting outside in the cold. Her professionalism and kindness were greatly appreciated. Thank you so much, Molly swansea branch

Rasheed Ayodeji Akinbolaji (Pacepoint) Published on Google 1 year ago

Fantastic experience: My wife and I are deeply grateful for the professionalism and support provided by the Peter Alan crew throughout our journey, particularly the remarkable lady who guided us every step of the way. Gratias!

Callum Green Published on Google 1 year ago

Fantastic experience: Just want to say a massive thank you to Peter Alan, more specifically Alex Lewis. From start to finish she’s been a dream, no matter my concerns she always delivered on her promises, and secured the deal. I can’t recommend her enough and I hope to build a great working relationship with her! Thanks for understanding my stress and backing me. Don’t look further!

Nathan Whetton Published on Google 1 year ago

Fantastic experience: We recently used Peter Alan to sell our current home. We had the pleasure of being looked after by Alex, She was super friendly and approachable, no ask was too big or small; the whole process was plain sailing and stress free. All within a timely manner, ultra professionalism and Alex really knows her stuff. We are shocked as to how quickly this process carried through, prompt updates and always in the know of things. The text updates are a great addition to their services too. Highly recommend Alex and the team to help you sell/ find your home. You will not be disappointed... Amazing ⭐️⭐️⭐️⭐️⭐️

Michael King Published on Google 1 year ago

Fantastic experience: Started off my journey to buy my first house with absolutely no idea what I'm doing, and with plenty of anxiety and apprehension. After my first appointment with Paul M (Mortage Services Consultant), that apprehension and anxiety turned into excitement - The experience was very personable, informative, and I couldn't have asked for a better one. After the second appointment, the process to secure a mortgage had begun, and throughout the time it took, Paul remained in contact keeping me updated and informed rather than me feeling lost and in the dark. Genuinely amazing experience, and I'm very thankful.

Malissa Fletcher Published on Google 1 year ago

Fantastic experience: Very amazing staffs , I had Molly helped me throughout the process and she was the best. Thank you

Joseph Metcalfe Published on Google 1 year ago

Fantastic experience: Went with PA initially for a purchase and both Katie as an agent and Paul as a mortgage consultant were lovely to work with and very knowledgeable. Even when we then switched to another agent due to a different property coming up we chose to stick with Paul as our mortgage consultant with the excellent experience provided. Would recommend both Katie's and Paul's services for any first time buyer.

Corey Rue Published on Google 1 year ago

Fantastic experience: The whole sales team is very professional and efficient. Paul Mexsom helped massively with setting up the mortgage. The whole process from start to finish was so easy. Highly recommended!!!

A A. Published on Google 1 year ago

Negative experience: Dreadful communication and service. Please do not give your time or money to these time wasters. Unprofessional and poor customer service. - Andrew.

Ishara Ranathunga Published on Google 1 year ago

Fantastic experience: I recently interacted with Brian from Peter Alan Letting Agency for renting a property, I found him to be helpful and professional Thank you Brian.

James Turvey Published on Google 1 year ago

Negative experience: Very unprofessional and the staff are more interested in talking about going out drinking than assisting with the purchase of properties would not recommend at all

Gladys Asikhia Published on Google 1 year ago

Fantastic experience: I want to thank Brian and Courtney for their efficient and exceptional responses to me,they helped me through my ordeal in searching for a house. Thank you Peter Alan Letting's team for being there for us!

Cyrus Farn Published on Google 1 year ago

Negative experience: Decent letting agency for finding tenants however once they'd moved people into the property did nothing to keep me involved and it took me ages to even get in contact with them or get a reply to deal with problems the tenants were having. Alright at finding the tenants terrible at managing the property once they were in. Took two weeks of myself and my tenants harassing them for me to even be able to collect my rent for one month. Update one year later, it was a horrible mistake not ending my contract after the first year, I made the mistake of believing service would improve. Awful communication, I would receive emails and respond within half an hour then have to call them up days later to tell them I've replied and to please read my response. Even contacting and complaining to the head office just left me an empty promise that someone would get back to me later. Also basic flaws like not putting a renewal clause in a one year tenancy, that's a pretty standard part of any letting contract. At the end of the day be prepared to do more work managing your property than they will. Would not recommend at all for anyone looking to rent. Maybe they're better with sales

Peter Alan Estate Agents - Swansea
Peter Alan Estate Agents - Swansea

Hi, we apologies for the service you have received, if you would like to email [email protected] with more information, then we can look in to this for you. Thanks

Nayfin Nassour Published on Google 1 year ago

Fantastic experience: Thanx so much Brian and Courtney for making our movement very easy successful,you have such a very kind and warmly heart to us you are the best… God bless u

Mansel Davies Published on Google 1 year ago

Fantastic experience: Brilliant service, very helpful! Paul M did a wonderful job :)

abi morris Published on Google 1 year ago

Positive experience: We recently dealt with Peter Alan when buying our property. Grace, Katie and jade the manageress were very helpful. It was a difficult process for us because the vendor we felt wasn’t very cooperative but the team did their best and worked hard many thanks.

GANIYU I OLOYEDE Published on Google 1 year ago

Fantastic experience: Thank you Mr Brian for the beautiful house.. I love it.. God bless you. Peter Alan is the best

Mike Published on Google 2 years ago

Fantastic experience: Brian and Courtney made sure they followed up thoroughly till I got the house I had been looking for, also they are extremely kind and patient. I'm extremely satisfied Thanks a lot

ZiraBaby Angel Published on Google 2 years ago

Fantastic experience: Brian and Courtney are very good in customer relationship and they are very excellent in their field. I really appreciate because they're wonderful towards my move in process. From Mrs Ifeyinwa Izuogu @ No 49 Mansel Street Swansea, SA1 5SW.

Intelligent Officer Published on Google 2 years ago

Fantastic experience: It was an exciting experience meeting with BRIAN AND COURTNEY they did an excellent work regarding my moving into my new apartment at 49 MANSEL STREET SWANSEA SA1 5SW ,and there services was perfect. FROM : MICHAEL IRENE EDOBOR

Oluwakoya Tobi Published on Google 2 years ago

Fantastic experience: Brian and Courtney were absolutely amazing. They attended to us very nicely and made it a very smooth process.

Olorunjuwon Tolulope Published on Google 2 years ago

Fantastic experience: Brian and Cody gave myself and my wife a very good service. They made the process very smooth and seamless

Mo Ali Published on Google 2 years ago

Negative experience: Ah, let's unravel this tragic comedy, shall we? In the labyrinth of property dealings, where conveyancers lurk like shadows in the night, it's the estate agents who take center stage, and oh boy, do they put on a show. Enter Peter Alan - Swansea branch, the Shakespearean tragedy of real estate. Imagine this: You, the hopeful homebuyer, embark on a marathon journey of over 300 miles, leaving behind the comforts of home and sanity itself, all for a mere chance to lay eyes on your dream dwelling. But alas! As dawn breaks on the morning of the long-awaited viewing, a phone call, as elusive as a ghost in the night, swoops in to crush your hopes like a bug beneath a boot. "Fear not," they chirp, "it's all in our systems, my dear." Translation: Lost in the void, but we've got it covered, supposedly. Now, the lead-up to this tragicomic spectacle resembled nothing short of a bombardment by carrier pigeons, bombarding your inbox with reminders of the impending viewing. Yet, amidst this flurry of digital messages, a conspicuous absence looms large: Where were the reminders for the current occupants, alerting them of the impending invasion? Ah, the double standard dances in the air like a forgotten melody. Were they too engrossed in perfecting their vanishing act to bother with such trivialities? And then comes the pièce de résistance: the dreaded "qualification" of your offer. But let's call a spade a spade, shall we? It wasn't so much about qualifying as it was about strong-arming you into their lair of mortgage brokers, all in the name of hefty fees. Ah, the sweet smell of borderline illegal trade practices in the morning. In the grand tapestry of estate agency, Peter Alan - Swansea branch stands as a glaring testament to the absurdity and despair that permeates this murky realm.

Vishma Venu Published on Google 2 years ago

Positive experience: I want to take a moment to extend my heartfelt gratitude for the exceptional service Mr.Brian Jone has provided during our recent move in.His professionalism, attention to detail, patience and prompt responses truly made the process smooth and hassle free. Thank you so much once again for your outstanding service.

Ejalonibu Abdullahi Published on Google 2 years ago

Fantastic experience: Brian is fantastic man he really assist in getting us a good house and hand over the to us today. I appreciate your effort and professionalism. Thanks and God bless you.

Thomas Warner Published on Google 2 years ago

Negative experience: Spoken to this company regularly over the last three months about letting my property in Swansea . Never answer the phone , never call me back would not use this company.

Musab Çoban Published on Google 2 years ago

Negative experience: Stay away! Untrustworthy agent! We have arranged a viewing and they just cancelled the viewing with a text message before a couple of days from viewing. I informed them that I will be coming from up North East of England and bought all of my tickets and planned my journey around this viewing. So they left me in a difficult situation.

Peter Alan Estate Agents - Swansea
Peter Alan Estate Agents - Swansea

Hi, we apologies for the service you have received, if you would like to email [email protected] with more information, then we can look in to this for you. Thanks

Fran Published on Google 2 years ago

Fantastic experience: Paul, I wanted to take a moment to express my deepest gratitude for your exceptional support and guidance throughout the entire mortgage process. Your expertise, dedication, and proactive approach truly made a significant impact on making this journey smooth and successful. I am incredibly grateful for your hard work and professionalism. Thank you for going above and beyond to secure the best possible outcome for me. Your assistance has been invaluable, and I appreciate it more than words can convey.

Morgan Davies Published on Google 2 years ago

Fantastic experience: Paul and the rest of the team at Peter Alan Swansea have been phenomenal from Day 1. Friendly, helpful, informative, not at all pushy, and incredibly supportive throughout the whole buying process. I don't know what we would've done without all the help Paul has given us - thank you! Can't recommend their services enough.

Mohammed Bamasaq Published on Google 2 years ago

Negative experience: the worst agent ever. they are scammers, after signing the contract and transferring the money they don't give you the keys and don’t transfer your money back. I highly recommend you to deal with another agent

Peter Alan Estate Agents - Swansea
Peter Alan Estate Agents - Swansea

Hi, we apologies for the service you have received, if you would like to email [email protected] with more information, then we can look in to this for you. Thanks

Ali Alshammari Published on Google 2 years ago

Negative experience: Guys becareful of this agency. My cousin have taking an apartment from them and they told her to pay 6 months in advance and that was on November 2023 and she will move in December 2023 and she has paid the full 6 months . When the move in date comes she asked them for the keys they told her the landlord his mother is sick and he could not my cousin to be in and he does not gave her the keys so she asked Peter Alan for her money back , they told her it is not our problem and we can not get your money back from the Landlord . Guysss becareful I would not recommend this for anyone of you . The worse agency for renting apartments

Peter Alan Estate Agents - Swansea
Peter Alan Estate Agents - Swansea

Hi, we apologies for the service you have received, if you would like to email [email protected] with more information, then we can look in to this for you. Thanks

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