Robin King Estate Agents

Fantastic experience: Brilliant estste agency - sold our house in 6 days: perfect valuation, phenomenal photographer, every team member competent, professional but also kind and straight. Robin King were recommended to us by a woman serial doer-upper who won't use anyone else - thank goodness we listened to her. Can't recommend highly enough

Negative experience: These were the worst landlords I’ve ever had. They do not care about students at all. We lived in black mould for a year, and were told to just wipe the mouldy paint off the walls which was falling off from damp. My flatmate contracted eczema from the mould, which lead to infection and a cyst which had to be surgically treated (the doctors said it was from mould induced eczema). Emails asking for any repairs were ignored for months. For example broken back door which led to slugs coming into the bedrooms and all over the carpets. They couldn’t even fix a broken fridge handle they just ignored our emails about it the entire year. The following year we moved out and had Bristol student lets which i can’t recommend enough , they were amazing and fixed everything on the same day and actually cared. You’ll notice all the good reviews are from landlords who use robin king, not tenants.

Negative experience: DO NOT USE this Awful company for student lets. Throughout the entire year many issues were reported such as a broken door in one of the ground floor accessible bedrooms (security issue), leaking gutter, major mould problem (which gave my flatmate eczema; robin kings solution was to send us a YouTube video on how to prevent mould incl by using a tumble dryer which the house didn’t have ….), broken fridge handle etc and these issues required multiple follow ups before anything was done leading to very long delays. My friend had a desk in her room that was too big for the room; robin king said they would provide a new desk yet never did despite months of reminders…. Only benefit is they didn’t take our deposit. In contrast our landlord the following year (Bristol student lets) repaired any issues immediately and were a lot more pleasant to deal with. As you will notice most of the 5 * reviews are from the people who are letting their run down houses out at predatory rates to students who have no choice so they can profit whilst providing zero maintenance because students don’t know better. Not good as we paid a lot of money (they then have raised rent for new tenants) for the disprivilege of using this company

Fantastic experience: We have recently viewed and had an offer accepted on a property through Robin King. We worked with Emily who has been brilliant in all areas. Emily showed us around the property, answered all questions we had and anything she was unsure of she said she would find out and get back to us - which she did! I have communicated with Emily through both email and via phone, communication has been easy, and she has always responded timely in a professional manner. I can absolutely recommend Emily (especially) and Robin King to any individuals looking for a new home- we have found our dream place through them and enjoyed the process considerably!

Fantastic experience: Robin King have been professional and diligent and very helpful.The photographs taken of my property were absolutely brilliant, can't recommend them enough, thank you.

Fantastic experience: Our time as landlords has come to a conclusion and I wanted to communicate our huge thanks for the professionalism, support and kindness that both Kay and Vicky of Robin King have demonstrated to us and to our tenants. We've been delighted by the efficiency and care that has been a consistent characteristic of their work. It has been very much appreciated. Highly recommended.

Fantastic experience: Vicky provides an excellent service as management for my rental property. Always professional and friendly, great communication and timely actions where needed.

Fantastic experience: For our 'already let' property (not even with Robin King Estate Agents), we sought very detailed advice from Vicky, Head of Lettings, to initiate an HMO application. On her very own desk, this comprehensive and detailed process was completed very professionally over a period of some 1 1/2 hours. This process was really appreciated and showed quite clearly the depth of professional knowledge in all aspects of property letting within the Lettings Department of Robin King Estate Agents .

Positive experience: We recently used Robin King Agents to find our 'long term' rental - and they were great to deal with. Supported by the 'dynamic duo' team of Kay C. and Vicky B. from the Congressbury branch, we quickly found the right place for us, sorted the application process, and were able to move in quickly. Kay and Vicky were attentive to our requirements, quick to respond, welcoming and friendly. Thank you for making what is normally a very stressful life event so much smoother. I highly recommend the agency and the team!

Fantastic experience: We were very happy with the service we received from Robin King. James and Tom were efficient, helpful and handled our sale professionally right from the beginning. I am happy to recommend them and would use them in the future.

Negative experience: Gone down hill. Do not recommend.

Fantastic experience: We have just sold and bought through Robin King. In what turned out to be a protracted sale Ruth guided us, mediated and kept us calm and sane. She was extremely professional throughout and a delight to work with. I cannot praise her highly enough. All the staff at Robin King were professional and conscientious. Highly recommended them.

Fantastic experience: A great service provided by Robin King, always helpful and friendly and communicated at all times with updates on our purchase which is all you can ask for! Recommended.

Fantastic experience: All of the staff at Robin King contributed to a positive outcome despite several associated challenges. They listened to our concerns and responded flexibly to changing circumstances. Above all, communication throughout was excellent, providing detail and re-assurance that significantly reduced the stress associated with property sales.

Fantastic experience: We viewed a property in Langford which needed total refurbishment.We were lucky in that Tom MEAKIN was assigned to our two viewings. Whilst he understandably had the interests of his clients best placed he was extremely helpful and accommodating with our questions and requests. In the end we regrettably had to concede that the work necessary was going to be too involved and costly. I felt bad making the ‘bailing out’ phone call but Tom took it in his stride and did his best to ensure that I didn’t feel awkward. An absolute credit to his company. Thanks again for all your patience and effort Tom!

Fantastic experience: Robin King were fantastic from start to finish. We sold our house through them and they were extremely knowledgeable about the local market and recommended a realistic price. They use a professional photographer for the brochure and the pictures were top quality. As a result, we sold to the first people to view. They kept up the service all the way through to exchange and assisted when the chain collapsed, keeping us positive when things were not going to plan. Their staff are incredibly hard working and responsive and are a pleasure to deal with. I can’t recommend this firm highly enough - we have moved a lot, and Robin King are hands down the best agents we have dealt with.

Fantastic experience: I can’t recommend Robin King Estate Agents enough regarding my rental property. Vicky has gone above and beyond to make this experience as smooth and organised as it could be. Even when there were any hurdles to overcome, it’s been dealt with promptly and with great knowledge and expertise. Kay has also been amazing in communicating with me and helping to get any questions answered and promptly dealt with. She was also great at supporting me with the rental process during set up and since I’ve moved out. Renting my property for the first time came with a lot of emotions and the unknown but my mind has been put at ease knowing that the team have worked hard to find great tenants and will support me in whatever is needed throughout the process. I would highly recommend this service to anyone who is considering using Vicky and the team at Robin King. Thank you! Sophie

Negative experience: DO NOT RENT WITH ROBIN KING IF YOU ARE A STUDENT. Our experience with this agency has been shocking. The student property we rented, owned by either the company or Robin King himself, was handled extremely poorly from start to finish. Essential repairs that were promised before our tenancy began remained incomplete for months, leaving parts of the house uninhabitable. I was personally denied access after giving 7 days’ notice that i will be in the property. At one point, a broken shower went unfixed for nearly two months, forcing five tenants to share one shower, despite the higher rent we paid for a two-shower property which they were aware of. The contractors used by the agency were also unprofessional, for eg, one tore down our bathroom ceiling when the actual issue was with the shower tray, creating a serious safety hazard. No compensation was offered for these clear breaches of our tenancy agreement, much of which raised health and safety concerns, so we will pursue this matter further. Communication throughout was inconsistent, delays were constant, and we had to chase every update. Moreover, the agency somehow had the audacity to take a substantial portion of our deposit, which we mostly won back through TDS adjudication. If you rent through them, keep everything in writing, as they may attempt to misrepresent what was said. It’s clear that student tenants are treated with far less care and professionalism than their other clients. Do not be misled by excuses that the agency bears no responsibility with our experience - decision-making is ultimately delegated to the agency or from the owner of the agency for their student properties. AVOID this agency. Students deserve far better treatment and accountability.

Fantastic experience: Received excellent service from Robin King for our house sale, always contactable with faultless communication and consistently professional, including after sale concluded. They have strong local knowledge as well as the wider market, give good advice and create strong relationships with buyers. Ruth Treasure-Smith always went well beyond what would be expected to support us.

Fantastic experience: Great service! Thank you for all of your help!

Fantastic experience: We’ve had an excellent experience with Robin King Estate Agents from start to finish. The team have been professional, proactive, and always clear in their communication. They kept us fully informed throughout the process and offered helpful advice that made selling our house smooth and stress-free as possible. Their local knowledge and friendly approach really set them apart. Highly recommended to anyone looking to sell their home!

Fantastic experience: Lydia was great. She was really patient and friendly, allowing us the time to take everything in and answering all our questions knowledgeably. Based on our experience with Lydia we would recommend Robin King.

Fantastic experience: Dealing with Robin King was made very straight forward, Tom was brilliant he was kind, helpful and very professional, always quick to respond and answered any questions we had and was also very accommodating with any requests.

Fantastic experience: The team at Robin King are absolutely fantastic! From our very first viewing right through to exchange, they went above and beyond to keep our sale moving. Towards the end of the process we became worried due to a lack of communication from the seller, but the Robin King team kept us fully reassured and supported throughout. Tom and Chloe were especially brilliant - always quick to respond, even out of hours, to make sure we could work to a tight turnaround. We’re super grateful for the whole team dedication and all thanks to them we can now move in and enjoy our gorgeous new home xx

Fantastic experience: We purchased a property through Robin King and they were amazing..... here's why. Every time we had cause to call them, whoever answered the phone, was polite, helpful and well informed. There were a number of difficulties with the sale due to the size of the chain (absolutely nothing to do with Robin King) and throughout they remained helpful and committed to a timely completion. Special mention goes to Tom Meakin who did an fantastic job of negotiating a fair deal, with consideration to all parties and keeping us informed, throughout a long drawn out, and at times miserable experience caused by inefficient / lazy / incompetent solicitors! I can not recommend Robin King highly enough, the epitome a of professional estate agent - Thank you (and you in particular Tom!)

Fantastic experience: Kay from Robin King Estate Agents’ lettings department has been extremely professional, helpful and proactive throughout my tenancy. She has dealt with issues quickly and efficiently, keeping me fully updated at all times. Her clear communication and reliability have made the whole process straightforward, and I would highly recommend her services.

Fantastic experience: Hands down the best estate agent I’ve ever used. Tom looked after us from start to finish and even when on leave someone else would answer any query very quickly. Was spot on with our evaluation and got us a price we were more than happy with. Nothing was too much to ask, even if we did call everyday for updates and questions (sorry Tom). Even after completion we been looked after. So hats off to the whole team as they all seem to look out for each other during the whole process. We can’t thank you all enough and would not hesitate to use them in any future plans to move.

Fantastic experience: The staff at Robin King have helped us rent out our property, nothing is too much trouble, issues are dealt with prompt attention we are more than happy that we chose them

Negative experience: Won't talk to you about a property unless you give them your postcode, despite telling them, we are relocating and moved out of our last property. Insisting on giving them a family members postcode before speaking to me. How bizarre. They're so desperate to fill their database with your personal details that they will refuse to even talk to you about a property unless you give up all your personal data. Again, how bizarre...

Fantastic experience: Outstanding service from Robin King in all areas. They are the most professional estate agents I have ever used with staff like Ruth who is exceptional. Would not use anyone else.

Fantastic experience: Chloe got my house on the market really quickly and responded to all of my questions immediately. Great service would never use anyone else again

Fantastic experience: Vicky from Robin King has been outstanding with the help and advice she has provided us in marketing our 3 bed semi for letting, which was successfully achieved in a very short time. Vicky is a delight to work with and is always very attentive to any concerns. I would not hesitate to recommend Vicky and her team to those considering using the services of Robin King.

Fantastic experience: We recently put our property on the market with Robin King after research into local estate agents and several valuations. We have had experience of Robin King before when we relocated from London we purchased from our buyers of whom were using Robin King and it was a positive experience. We met with James last week and as soon as we gave the go ahead Chloe wrote and produced the brochure within a very short period of time. The photographer came on a Sunday as we work from home during the week and did an excellent job of the photography. I am a coach and trainer and write my own blogs and workshops and my husband has a photography and film degree. So we worked with Chloe on the editing of her most excellent script and with Sean on his fabulous shots. They even incorporated my partner’s photo of the patio which was appreciated. Since then we have had viewings booked. These have enabled me to continue my coaching and NHS dr training online. They have also been understanding of the needs of our cats! I particularly like the app that they use and the ease of communication to smooth the whole process of viewing and the marketing has been superb. Thank you!

Fantastic experience: We sold out house with Robin King last year. Mike was brilliant. He kept us in the loop and was a pleasure to deal with.

Fantastic experience: Great service from a professional team, resulting in a quick sale and the property moving through to completion in record time. Very pleased and would thoroughly recommend this business.

Fantastic experience: The team at Robin King were absolutely brilliant from start to finish. Highly recommended for personal touch, attention to detail, professionalism and genuine care. A pleasure to work with.

Fantastic experience: Great service from Chloe, highly communicative and proactive throughout the process. Would highly recommend!

Fantastic experience: I recently sold my house through Mike at Robin Kings in Congresbury. I found the whole experience excellent from the first approach through to post sale care. The customer service was much better than I had experienced from other agents. I cannot praise their ability to place the right buyers in front of the property enough. Thanks to Mike and the whole team for my successful sale!

Fantastic experience: I can thoroughly recommend using Robin King. The process was smooth, efficient and stress free, and the agents were friendly and accessible.

Fantastic experience: I sold my house with Robin King and I would highly recommend them. They offer a personal service, are friendly and easy to work with and are very knowledgeable.

Fantastic experience: Very happy with the service we received from Ruth - worked very hard to ensure we were always kept up to date during the process even though the purchase run into unexpected problems. Would def recommend

Fantastic experience: We have been very pleased in our dealings with Robin King and have found Ruth to be very knowledgeable, helpful and professional.

Fantastic experience: I just dealt with Mike from Robin King. He was everything you'd hope an agent was. Prepared, knowledgeable, methodical and honest. Very impressed. Best of all, he did exactly what he said he would do, when he said he'd do it, a rare thing in our experience. Speaks volumes about his professionalism. Would definitely recommend him and Robin King.

Fantastic experience: I recently had the pleasure of working with Vicky from Robin King Estate Agents to arrange the rental of my property, and I must say, the experience was exceptional from start to finish. Vicky's professionalism and efficiency were evident from our initial inquiry to the signing of the agreement. She was incredibly responsive to all my queries and concerns, demonstrating a high level of attention to detail and a personalised approach that made the entire process seamless and enjoyable. Her expertise in the local rental market was invaluable, and I felt confident that I was in good hands throughout the entire process. I highly recommend Vicky and Robin King Estate Agents to anyone in search of a reliable and professional estate agent. 10/10!

Fantastic experience: By far the best estate agents in Congresbury/surrounding areas. I’d absolutely recommend Robin King to everyone. A special mention to Chloe. She’s kept us updated the whole way through and was always happy to help. Very professional and friendly. Thank you.

Fantastic experience: We attended a viewing of a property with Ruth recently and simply had to leave a review. She made us feel at ease from the very start, she was honest and open and well informed. We agreed to answer a short survey where we had to rate the property out of ten, based on location, expectations, price etc our only disappointment was that we were not asked to rate Ruth as an agent for which we would most certainly have given her a 10.

Fantastic experience: I can't express how pleased I am with the service provided by Robin King.The team (Mike and Alex) were fantastic to deal with, providing informative and valuable insights throughout the entire process. They made purchasing a home a wonderfully smooth experience. I highly recommend Robin King for their expertise, professionalism, and commitment to making real estate transactions seamless. Five stars all the way!

Fantastic experience: We have been so impressed by the professionalism and high standard that Mike at Robin King conducted the house viewing we attended last week - and the conversations we have had with him since. The process of viewing a potential new home can be quite overwhelming and Mike was really great at asking the right questions at the right times, but also giving us space to think and time to really view the property without feeling rushed. Excellent work and, if we do proceed with the property, I know we’ll be in great hands!

Fantastic experience: Robin King Estate Agents in Congresbury were extemely professional and efficient throughout the sale of my father's property. James was very courteous, informative and attentive at the initial consultation and the listed details were excellent and resulted in a very quick sale. From start to finish the team were friendly and personable, making the process of selling stress free. Alex and Chloe were very accessible and always happy to help, keeping us informed on progress regularly . A huge thank you everyone at Robin King.

Fantastic experience: Robin King Estate Agents were brilliant from the first viewing all the way up to helping us buy our new house in Bristol. In particular we were so happy we got Ruth as our agent. She was professional and friendly and kept her head (and everything on track) when things got fraught. I would definitely recommend them without hesitation.

Fantastic experience: Full marks to Robin King on every count as agents selling my house last year. I really appreciated the way the whole team was so friendly and efficient from first contact, through viewings and feedback, then keeping me well informed as we proceeded to completion. They really know their market and the area, plus they care about their clients, so I would definitely recommend their services.

Fantastic experience: I can recommend these Estate Agents highly. I was recently bereaved at the time the house went on the market. The team were so sensitive and helpful. It made everything really easy at a difficult time. The sale has now completed and I am very grateful for their excellent service.

Fantastic experience: An absolute pleasure doing business with. We found our dream house via Alex - she was incredibly personable and knowledgeable but also gave us space and time when needed. She was communicative and helped us through the purchase. We're so happy to be living in Congresbury! Thank you!

Fantastic experience: My partner and I have had the pleasure of working with Alex for the last couple of weeks, she's been helping us find our new home. So far we've viewed 3 properties with Alex's assistance. She has been so helpful and understanding of our wants and needs in a new home. It feels as though she really knows us. Our two year old, who Alex kindly hung out with so we could properly look round the houses, is also a big fan!

Fantastic experience: This is the third time we have used Robin King to sell a house and I wouldn’t use anybody else . Their commitment to selling our property was 100% and they managed to secure the asking price in a very short period of time in what is currently a very difficult market. They produced a stunning brochure , carried out many viewings and always gave feed back. During the negotiating and legal procedures we were always kept well informed. The whole team were extremely professional and caring but a huge shout out has to go to Ruth who really went above and beyond to ensure that we were happy and comfortable with what can sometimes be a stressful time. Many thanks all Sian and Chris

Fantastic experience: We viewed a property with Mike and he was one of the loveliest, most genuine estate agents that we’ve dealt with in our extensive hunt for a house. The location of the property wasn’t quite right for us, but I hope we will find another house with Robin King as they have been a real pleasure to deal with!

Fantastic experience: Mike O'Donnell and the team are a pleasure to work with and I would recommend their service to anyone. Thanks again for your help.

Fantastic experience: Having moved over to Robin King regarding a rental property, Vicky and Annabelle provided an absolute outstanding service. From viewing the property to handing over keys to our tenant, the service we received was second to none. Nothing was too much trouble for either of them. Thank you to a great team.

Fantastic experience: Our relationship with Robin king nearly spanned a year. Firstly it started as we were buying from them, for which the customer service was excellent. Then due to our buyer pulling out we switched over to RK and they continued to provide great service from both sides. Unfortunately the economy was against us. Roll onto next spring and the house was sold in 6 days. They were there if there was a problem but also let us get on with it when we needed to as well. Have recommended them to many and would continue to do so.

Fantastic experience: These agents were a pleasure to deal with when I bought this house, so I used them again for the sale. They have kept me well informed and been very supportive during the final stages around completion and exchange. I'm happy to recommend them.

Fantastic experience: The most fantastic agents. We have recently bought a house sold by Robin King and they were exceptional. They were communicative, understanding and completely transparent throughout the negotiation process and helped their client, the seller, and us secure the sale/purchase. They went above and beyond during the sale process and took responsibility of coordinating the rest of the chain to make sure everyone was on the same page. They kept in regular contact and provided updates without us asking. They always responded extremely quickly to any emails or voicemails. I cannot recommend them highly enough and would use to market my own house in the future. Having bought and sold a number of houses, this is the only example I have of an estate agent adding value to the transaction and making it much less stressful.

Fantastic experience: Robin King are 100% the best estate agents you could get. Nothing was too much effort. They helped my partner and I at every opportunity. The completion was done in record time. Thankyou Alex particularly you were an absolutely brilliant.

Fantastic experience: Robin King are an excellent estate agents. Wonderful, helpful staff. Good advertising and a great commitment to selling our house and reaching the best price possible for us. I would definitely use them again without hesitation.

Fantastic experience: Our sale and purchase were both dealt with by Robin King with smooth professionalism. James, Kate, Alex and Steve were all great and we knew we were in safe hands.

Fantastic experience: Thoroughly recommend Robin King Estate Agents. Selling the house was a difficult task, in many ways. They were so kind and helpful, nothing too much trouble. Their understanding of the market, what needs to be done, and the emotional aspect of selling property, was all handled with professionalism, kindness, empathy, and with no time wasted. Every member of the R K team is so helpful and friendly, always doing their absolute best. Not one of my phone calls was considered in any way trivial! Over and above! My heartfelt thanks to them all.

Fantastic experience: Robin King were great, We liked it that there was always someone at the end of the phone when we called, and messages passed on efficiently and promptly. A special mention for Ruth who was brilliant and was key in helping us secure our lovely home we’ve been in for 18 months now. Thank you Robin King.

Fantastic experience: We met with Stephen for a house viewing recently, Stephen was very helpful and knowledgeable. He was also kind enough to squeeze us in to view a different house down the road as we had come along way and it meant we didn’t have to drive all the way back a different day.

Fantastic experience: Really helpful and professional

Fantastic experience: Kate has been so helpful throughout the buying process, regular updates and super approachable. They have made the process of buying our first house as smooth as possible!

Fantastic experience: Ruth did an amazing job and went far above & beyond. They give frequent updates on new properties for sale

Fantastic experience: thanks for all the support, patience and above all the integrity. Always friendly, always quick to respond. What more can I say?

Fantastic experience: Great experience renting with Robin King for 2 years! The team were always quick to respond and very friendly

Fantastic experience: Thanks Vicky for finding us a Tenant so quickly!

Fantastic experience: Vicky has always been a great help during our tenancy with Robin King. Any issues were promptly resolved and we were made aware of any maintenance beforehand.

Fantastic experience: Can only really endorse many of the previously posted positive comments. We changed from another Agent to Robin Kings, so glad we did, my only regret being, should have done so much sooner, completely different experience, from our previous agent. Although our new agreement took probably longer to conclude than I would have liked it was certainly NOT down to any lack of trying on Vicky's part. Moreover its about ALL parties being satisfied with the outcome. Without wishing to speak for others, but I'm going to, I believe we were all more than satisfied with how business was both conducted and how it concluded. I would have absolutely no problem with recommending Robin King to anyone.

Fantastic experience: We were able to secure a rental property quickly and smoothly. Many thanks to Vicky who guided us through the process and was very helpful in showing us the house and answering our questions.

Negative experience: Do not use RK for renting- They will attempt to take as much of your deposit as possible. They tried to use OLD photos from before we moved out/finished cleaning before we showed our own proof photos. They also don't really care about inconviencing you. There was scaffolding blocking our only exit/entrance and had no intentions of moving it until i had to talk with safety and legal. If you're renting with them make sure you have photos of e v e r y t h i n g not just the whole rooms either get close ups. & Get everything in written proof and screenshots. I have never had any issues with any other landlord/agency whilst renting in the past. RK are by far the worst. Update: They'll also begin to harass you via email for your review!

Fantastic experience: I have sold and let several properties with Robin King estate agents and would thoroughly recommend them. They are efficient and really on the ball at keeping you informed. They are accurate in their letting and sales valuations and friendly and professional all round.

Fantastic experience: As a landlord I found Robin King to be very helpful and professional. I would not hesitate to recommend them to any other landlord.

Fantastic experience: Vicky and the lettings team at Robin King are unfailingly friendly and helpful; their customer service is exemplary. Vicky came to see us on her day off as she knew the time-pressure we were under. She has helped us find local tradespeople, answered our insurance queries, and advised on so many other issues. The house was quickly let to lovely tenants. We are kept regularly informed and updated. Faultless service.

Fantastic experience: Professional.

Fantastic experience: I've had a great experience with Robin King Lettings team. I've been a tenant of accommodation that they managed. The initial viewing and then subsequent take over meeting were very pandemic mindful. Every question I had, was answered in timely manner. There have been 2 issues with white goods, not related, that were handled promptly with regular updates and now that sadly, it's time to leave, I've had great communication from the Lettings Manager about the options open to me. Thanks.

Fantastic experience: If you live in the local area and have the opportunity to put your house on the market dont look anywhere else, robin king estate agents are amazing. Why? I have NEVER in the years of being in a customer service role EVER had service like it. We bought a house in Churchill recently and we were dealt with from start to finish in the most amazing way. Seamless is an understatement. Ruth at the agency was the lady that showed us round the property and her ability to sell a house and her level of care during the negotiations and after exchange have been impeccable. I have sent her a work related email at weekends and late at night (not that I was expecting a reply back that day) she responds almost immediately. She dealt with everything so swiftly and she was so supportive emotionally when I had any concerns. She made me feel like the house was meant to be ours from the very beginning. She is to be honest superb at her job (no, I am not related or friends with anyone at robin king! Lol) All the staff I spoke to on the phone should Ruth be out on another viewing, were professional and polite and helpful. They deserve every award they get based on the experience I have had with them.

Fantastic experience: Unbelievably good! Every person we dealt with in Robin King's Congresbury office was positive, helpful, professional, responsive and and reliable : throughout they were enthusiastic about the house we were selling and provided sound advice and reassurance in equal measures at just the right times (unlikely a well known National estate agent we tried previously!).Ruth Treasure-Smith stands out in particular - she has an inherent and uncanny ability to communicate at just the right time. Simply brilliant!

Fantastic experience: All the 'Verys', Helpful, friendly, genuine and more! Couldn't recommend them enough.

Fantastic experience: Quality service and a friendly, experienced and professional team.

Fantastic experience: Friendly staff

Fantastic experience: Prompt, knowledgable and very personable.

Negative experience: Very disappointed with Robin King Lettings as they have some nice properties. I want to share our experience to avoid it happening to others. Despite paying a significant amount of rent the cooker, dishwasher, plumbing, heating and electric garage door were not functioning properly at the start of the tenancy, Added to which, when you turned on the lights in the kitchen - it tripped the whole circuit. This was written on the inventory but no one felt the need to do warn us! Over a week later - I am still waiting for a new dishwasher, the cooker repair is scheduled for next weeks so has been unusable for 10 days, the heating is not working properly and neither is the garage door. While Robin King have been responsive to some of the issues my point is that the property should have been up and ready for when we moved in, especially as this is only a short term let. I have not been offered any compensation from the landlord and will have to pay the full rent this month. Learn from our mistake and check everything is working properly before you move - turn on taps, lights, cookers etc as you can't rely on the landlord or agent, all they want is to get the property rented as quickly as possible so they can have their money. Overall a very disappointing, expensive and necessarily stressful experience.

Fantastic experience: Robin King are a quality local agent. They understand the market, the process and employ very high quality staff. Their accessibility and service is second to none, with dedicated staff performing to a high standard on all occasions. Having both purchased through and sold via Robin King in difficult circumstances, I would have no hesitation in using them again or recommending them to others.

Fantastic experience: We saw our new home advertised through Robin Kings website. When we were shown around the property we were very impressed with the quality of the viewing appointment,(thank you Margaret). As a result, we decided to market our property through Robin King. From start to finish we could not fault the service received. The marketing of our property, the arrangement of viewings right through to the sale of our home and purchase of the new property. Communication between all parties was prompt, efficient and made what can be a very stressful event, more manageable. Thank you to all involved at Robin King in helping us find our fabulous new home. Would recommend you to anyone.

Fantastic experience: Our experience of selling our house through Robin King estate agents has been excellent. We felt the support we received from the whole team was outstanding but in particular from Ruth Treasure-Smith who guided us through the whole process and secured us a sale at our asking price. Always available at the other end of the phone, the Robin King team responded quickly and efficiently to our queries. I would thoroughly recommend them if you are looking for a local, caring estate agent.