Leaders Letting & Estate Agents Northampton
Information about Leaders Letting & Estate Agents Northampton
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-13h
Leaders Letting & Estate Agents Northampton is a recognized name in the real estate sector, recently expanded through the acquisition of Lenwell, a leading letting agency in Northampton. We are committed to preserving Lenwell's legacy while providing exceptional services to both landlords and tenants in the area.
Our agency boasts over 40 years of experience in the Northampton lettings market, offering a full range of services including free rental valuations, investment advice, and landlord insurance. Whether you are considering renting or letting a property, our experts are ready to assist and guide you every step of the way.
Since 2022, we are proud to operate as carbon neutral, achieving this goal eight years ahead of schedule. Over 20,000 landlords trust Leaders to manage their properties and portfolios. Our friendly and experienced team is here to help you find your ideal home while ensuring high-quality standards and exceptional customer service.
Our comment from Agencias Inmobiliarias about Leaders Letting & Estate Agents Northampton:
Welcome to Leaders Letting & Estate Agents Northampton, where our commitment to exceptional customer service sets us apart. Our team is dedicated to providing a smooth and supportive experience for both tenants and landlords.
Here are some highlights based on recent customer feedback:
- Many clients praised our staff, particularly Faith Graham, for her professionalism, responsiveness, and genuine care throughout the rental process.
- Clients have expressed gratitude towards Jolanta and Lillian for their fantastic support, ensuring that every question is answered promptly and every concern is addressed with empathy.
- Our team has consistently made moving processes feel effortless, with thoughtful touches that enhance the experience, such as gifts on moving day.
- Customers have noted the effectiveness and efficiency of our property management, which reflects our commitment to both tenants and landlords.
- While we strive for excellence, we acknowledge that a few clients have experienced challenges with communication and responsiveness in specific situations. Your feedback is invaluable, and we're committed to continuous improvement.
Overall, our clients recommend us for our friendly service, professionalism, and ability to make each renting experience as smooth and enjoyable as possible. We look forward to helping you find your next home with us!
Leaders Letting & Estate Agents Northampton: Reviews
Fantastic experience: I had an exceptional experience with Leaders Estate Agents in Northampton, and I felt it was important to recognise the level of service I received. Jack Spencer was fantastic from the very beginning. He showed me the property and patiently walked me through everything, answering all of my questions with genuine care. What stood out most was his honesty. If there was something he did not have immediate clarity on, he was very open about it rather than trying to oversell anything. That level of transparency is incredibly refreshing and shows that the focus is not simply on closing a deal but on making sure clients feel informed and comfortable. Jack went above and beyond throughout the entire process. Even after the contracts were signed he helped facilitate my first meeting with the landlord and came along to the property. I had my children with me at the time and he very kindly kept them engaged so that the landlord and I could have an important discussion. It was such a thoughtful gesture and not something many agents would take the time to do. I would also like to thank Jolanta, Jack’s manager, who showed incredible empathy during what was quite a unique and urgent moving situation for me. She even took the time to speak with me on her day off to explain the process, walk me through the documents needed and reassure me about the next steps. That level of care meant a great deal. Gracie was also wonderful when I collected the keys. I unfortunately ran late, but she was patient, warm and very communicative throughout. Moving home can be stressful at the best of times, and in my case I was navigating significant personal changes as well. The team at Leaders Northampton made what could have been a very overwhelming process feel smooth and manageable. I am incredibly grateful to Jack Spencer, Jolanta, Gracie and the wider Leaders team for their professionalism, empathy and kindness. I would happily recommend Leaders Estate Agents Northampton to anyone looking for support with renting a property. If I could give them ten stars, I absolutely would.
Dear Tari S, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: Great friendly and supportive service. Would recommend to anyone.
Dear Seth Adams
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Fantastic service from the Leaders team , very efficient service for the collection of our keys today . Gracie was very polite and was lovely to see a happy smiling face on such a wet miserable day. Well done Jolanta , Gracie and all the staff
Dear Bob Lodge, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: We start to work with Leaders , the Northampton team, in 2022 as tenants . Lillian found the proper house for us in no time and all the process was smooth and easy. Every single time she helped us, no matter what issue we had. So, when we decided to rent out our house in 2025, it was a normal decision to work with Leaders again ... and with Lillian ... We are still very happy with the service provided, even from the other end. Thank you!
Dear Ovidiu Vitan
We greatly appreciate your 5-star review and the time you took to share your experience with Lillian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: I want to highlight the excellent communication and support I’ve received from Bethany, my Senior Property Manager, and Jolanta, the Branch Manager. They have worked closely with me on every aspect of my concerns and have been consistently professional, responsive, and thorough throughout. Bethany is new to managing my property, but she has genuinely outperformed all previous management I’ve had by a considerable margin. Her approach, clarity, and follow-through have been outstanding. Whenever anything required escalation or additional support, Jolanta handled it personally. The speed and efficiency at which she works is more than impressive. In the past, whenever I had an issue, I went directly to Jolanta, and the outcomes were always more than satisfactory — truly beyond expectations. I would also like to recognise Faith, who has recently become involved in my correspondence and has been working hard to secure new tenants for a recently vacant property. Her communication has been clear, professional, and exactly what you would hope for in this role. Finally, Aleksandra deserves special mention for guiding me smoothly and efficiently through the deposit process with my last tenant. That process can often be stressful, but she made it straightforward and well-managed from start to finish. Together, they represent the very best of what property management should look like. Highly recommended.
Dear Nimyer Meftah, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Bethany and Jolanta. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: Faith at Leaders Northampton was fantastic and guided me through the lettings process. Responsive and great energy. Thankyou
Dear Sebastian Summers
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Great experience with the team at leaders. Faith was amazing from start to finish making sure my move was smooth quick and with ease. The lady who I spoke to several times and done my key handover with was also really helpful too!
Dear Chenelle Farmer
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Positive experience: We had a great experience with the agents who handled our second property. The process of finding a tenant was straightforward and well managed. Faith, in particular, was excellent — she handled most of the process and was professional, responsive, and very helpful throughout. We’re very happy with the service and would happily recommend them.
Dear Cerys Browne,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
Fantastic experience: Lovely and efficient staff and experience. Everything is made simple and well communicated for signing and moving. Would highly recommend to anyone.
Dear Sarah Starmer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: Wonderful letting agency. Faith in particular was so polite and cheerful. Process was smooth and effortless too. 10/10 would highly recommend.
Dear Tolu Adb
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Great estate agent am from the start was quick to organise viewing when I called them. They gave me a box full of wonderful treats and gifts! They had a few spare keys for my home :).A special thanks to Faith Graham who was there to answer and queries I had from the start. A charming and friendly individual :)
Dear Obrien
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Super communicative, friendly and supportive experience !!! Thank you so much, Faith - you’ve been a star !!
Dear Lauren Knight
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: I recently have been communicating with Bethany Senior Property Manager and she has been top notch. Ever since she took over the position she has been very cooperative and helpful. Sorted my parking issue and working on my electric digital meter thing as well. She is a real asset to the team!!
Dear Imtiaz Hannan
We greatly appreciate your 5-star review and the time you took to share your experience with Bethany. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Faith was very supportive and helpful during the application process. Thank you!!
Dear Ioana Hodan
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Negative experience: I would not recommend this estate agency at all. Their customer service skills are terrible, my brother recently passed away and left me his property to take care of. I decided to rent it out and was recommended this estate agency through a friend. However, from the enquiry I spoke to a lady called Jolanta who was very short (meaning blunt) with the way she spoke to me and didn’t seem to have any sympathy or care about my property. Then she made it very difficult to arrange a valuation, I stated how Saturdays are most ideal for me and she mentioned how I had to do it before 12pm to fit their schedule, I feel this is inappropriate as I am a landlord and it should be a mutual schedule. I was then met by Lillian who was very egotistical for someone who answered “Um I don’t know” to a lot of my questions/concerns. She was twitching and seemed very fake and slimey towards the way she spoke to me. She had also extremely overvalued my property just so her agency could try and instruct it. All of the other Northampton estate agents had it at £1100 while Lillian insisted it must be £1500. I think she was trying to justify their management fee to me. She then never got back to me so I wouldn’t recommend any of them at all, maybe my friend had a different experience.
Thank you for taking the time to share your experience. We’re disappointed to hear that we fell short of your expectations during such a difficult time. Your feedback about the communication, scheduling, and valuation process is important, and we will address these concerns internally to ensure they don’t happen again. However we are struggling to link your review to a property, person or incident we can refer to.
If you would be open to it, we’d appreciate the chance to discuss this further and see how we can make things right. Please email or call branch and ask for Matthew.
Fantastic experience: As a young couple and first-timers the team really came through for us when we needed help the most. They were patient, supportive, and guided us through every step. Faith was especially wonderful—she made the whole process smooth and reassuring. We found our home just when we were about to give up. Highly recommend!
Dear James Maina
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: We recently moved house and Jolanta was such a huge help from start to finish. She made everything so easy and stress-free. Her friendly and calm attitude really made a difference and helped us feel at ease during the move. Jolanta was super organised, supportive, and always happy to help. I’m really grateful for everything she did many thanks again
Fantastic experience: Lillian and the team are fantastic at what they do. From my first enquiry right throught to moving in date, these guys have been so supportive and informative. They’ve answered every question & made my move so easy. They’ve been hot on it with all my post-move questions and needs too. Great branch, would highly recommend to anyone looking to find their next home! Thankyou Lillian!
Hi Ceeceeedwards,
Thank you for taking the time to review your recent experience you have had with Lillian and the Team. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
Fantastic experience: Fantastic service from start to finish. Professional, helpful, and always easy to reach. Couldn’t ask for a better letting experience — highly recommend Leaders Northampton
Dear Dean Nine
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service.
Many thanks,
Customer Care Team
Fantastic experience: The Leaders team was fantastic. They were professional, responsive, and made the whole rental process smooth and easy. Most especially Faith. Highly recommended.
Dear Tolu Fajuyi
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: I recently moved home, and working with Faith Graham she made the whole process run smooth from start to finish.She was exceptionally professional, supportive, and incredibly efficient throughout. Just to say thanks for all your help in making the transition into my new home seamless.
Dear Jennifer Nwosu
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Awesome company and Faith Graham the staff that handled me and wife's property search massively assisted us. She was very helpful from the process of viewing the property down to the key collection. I'll strongly recommend leaders as well as Faith Graham to others.
Dear George
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Faith was really helpful throughout the whole moving-in process. She kept things clear and straightforward, was quick to respond to any questions, and made sure everything was sorted in time for the move. Moving can be a hassle, but she definitely made it a lot easier. Really appreciated her help — solid service all around.
Dear Chloe Coates
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Honestly, the best experience with Leaders Northampton Branch! I felt supported from the very first point of contact. Just absolutely wonderful people here who genuinely cares and know how much it means to getting a place you can call home. They didn't create any hassle throughout the process and I didn't feel anxious at all. They communicated throughout and was always available to speak to me if I needed. I also received the most thoughtful gift with goodies for everyone! Thank you so much to you all
Dear Alicia Sinclair, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Fantastic experience: I had such a positive experience with Faith Graham at Leaders Northampton Branch.From start to finish, she was supportive, professional, and always happy to answer my questions. Faith guided me through every step of the letting process with patience and care, which made the whole experience smooth and stress-free. Her thoughtful attention to detail and the extra effort she put in, including a lovely gesture of chocolates when I received my keys, truly made me feel valued as a client. Thank you, Faith, for making my move such an enjoyable and memorable experience. I couldn’t recommend you more highly! Kind regards, Ibrahim Imam
Dear Imam Ibrahim
We greatly appreciate your 5-star review and the time you took to share your experience with Faith. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: I recently moved house and had the pleasure of being assisted by Faith. From start to finish, she made the entire process smooth and stress-free. Her calm, friendly, and approachable manner really stood out and helped ease what is usually a hectic time. Faith was professional, supportive, and incredibly efficient throughout. I’m so grateful for her help—she truly made the transition into my new home seamless.
Dear Sibonile
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Excellent service providing by Leaders Letting, supported me all the way for an easier move. So helpful and friendly. Highly recommend. Thanks so much Lillian.
Dear Matt Wood
We greatly appreciate your 5-star review and the time you took to share your experience with Lillian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: We recently moved with the help of Leaders Northampton and had the pleasure of working with Faith. She made the whole process so simple and stress free. Faith was incredibly kind, approachable, and always quick to respond to any emails or questions we had, which made a huge difference during what can often be a stressful time. A big thank you as well to the whole team at the Northampton branch we really appreciate all your support and professionalism. Highly recommend! Emmanuel
Dear Info Emman
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: We rented from Leaders in Northampton for the first time and the estate agent Faith we met could'nt have been more friendly and helpful and when we experienced trouble getting here to pick up the key on time she went out of her way to meet us at the house
Dear Jen Pearce
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: I had a great experience working with Jolanta from Leaders Estate Agents. She recently helped me find a new tenant for my property, and the process was smooth and efficient from start to finish. Jolanta was incredibly accurate and thorough in every detail, ensuring everything was handled properly. She was also very helpful and communicative throughout the entire process, keeping me updated regularly and answering any questions I had promptly. Her professionalism and friendly approach made the experience stress-free. Highly recommend Jolanta from Leaders estate agent!
Dear Arunafathima
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Thank you to Faith from Leaders Northampton branch for helping us to rent at a lovely house! She has been easy to communicate with, reliable if we needed to reach and has made this whole process smooth. Thank you very much!
Hi, Abena Mensah! Thanks for the great review!
All the best, Customer Relations Team
Fantastic experience: What can I say… I’ve been with Leaders for over 12 years, and the service has been nothing short of incredible. They’ve consistently found reliable tenants and ensured my property achieves competitive rental income year after year. A huge shout-out to Jolanta, she’s been absolutely fantastic: incredibly helpful, responsive, and genuinely selfless in how she supports landlords. It’s rare to come across someone so dedicated and professional. Highly recommend Leaders to anyone looking for a dependable and proactive letting agent.
Dear Ben Gaba
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Lillian and her colleagues at Leaders in Northampton were friendly, helpful, patient and professional from the day I viewed the property to the day I moved in. The process took under 20 days from start to actually getting my keys. Excellent work!!
Dear Adrian Lee
We greatly appreciate your 5-star review and the time you took to share your experience with Lillian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: I am very pleased with the service I received from Lillian and the rest of her colleagues from the Northampton Leaders branch. We used their lettings services and Lillian was so professional, efficient and accommodating. Any questions I had were timely answered. Very pleased , definitely the best lettings agency I have come across yet. I look forward to dealing with them moving forward. Much appreciated! Olivia & Oliver.
Dear Olivia C, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Lillian, Oliver and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Positive experience: An incredible individual, dedicated to work and giving nothing but the best, Lillian is a wonderful soul bless you Lillian I and my family really appreciate.
Dear Tolulope Olubukola Aderemi (tiwa),
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
Fantastic experience: From meeting Faith at the house viewing to receiving the keys, my husband and I found the young lady to be extremely polite and knowledgeable. There was nothing that she would not do for a smooth and positive experience. 5*
Hi Sharon Hossack,
Thank you for the great review of our Leaders Estate Agents Northampton team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
Positive experience: Lillian and leaders Northampton are very good at what they do they helped us let our property out and were able to secure tenants in good time. In fact the first few times the tenants failed reference checks but the leaders team didn’t give up. They are always on hand to answer any questions and advise when necessary. Easy to communicate with them and they always reply to messages/emails.
Hi Roshan Patel,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Northampton. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
Fantastic experience: Faith from Northampton was incredibly helpful right from the first day we viewed the house until the day we received the keys. She was very patient, a good listener, and went the extra mile to ensure everything was in order. Thank you so much! Tendayi & Seviria
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: The experience with Lillian was awesome and she was really helpful in renting the property. I will always recommend leaders letting agency as the first choice if you need to rent or buy a property.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: Our experience with the Leaders Northampton branch has been genuinely wonderful. From the first enquiry through to collecting the keys, the team made what can often be a stressful process feel smooth and reassuring. A special thank you to Lillian Cull-Simmonds, who went above and beyond for us. Her kindness, patience, and clear communication made a real difference. We always felt supported and well-informed at every step. It's rare to find such a caring and professional approach, and we’re truly grateful. Thank you again to Lillian and the whole team for making this move such a positive experience.
Dear Kenneth
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: I cannot recommend Leaders enough, especially Jolanta and Lillian from the Northampton pbranch. We used their lettings services and Jolanta especially was so professional, efficient and accommodating. The IT referencing/onboarding software & processes were so easy to use, and any questions I had were satisfied swiftly. Very pleased with Jolanta and Leaders- definitely the best lettings agency I have come across yet. I am looking forward to dealing with them moving forward. Thank you! Laura and Daniel
Dear Laura
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: I rented a property through Leaders letting Agency Northampton branch and I couldn't be more pleased with the experience. From the initial viewing to moving in, everything was handled efficiently and professionally. The team lead by Faith Graham was incredibly responsive to any questions I had and made the entire process smooth and stress-free. The house was exactly as advertised – clean, well-maintained, and ready for immediate occupancy. Any minor issues that arose were quickly resolved, and I felt genuinely supported as a tenant. It’s clear that they care about both their properties and the people living in them. Highly recommend this letting agency to anyone looking for a reliable and hassle-free rental experience! Many thanks to Leaders Northampton Branch.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: I had a fantastic experience working with Faith Graham from Leaders. She took the time to really understand what I was looking for and was incredibly supportive throughout the whole process. Her ability to quickly solve any issues and respond to my needs made finding my one-bedroom flat a smooth and stress-free experience. Faith was professional, approachable, and genuinely cared about helping me find the right place. I highly recommend her to anyone looking to rent — she made the whole journey so much easier. 10/10 customer service.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: Myself and my husband decided to look at property to rent through Leaders . We found a few we liked and booked in with Faith .Faith showed us around a couple of property's. My last viewing with Faith was the one I decided to take . It was a very quick process and Faith kept us informed from start to finish. We moved in on the 15th March and absolutely love it .Thank you so much Faith and team would highly recommend Leaders Amanda and Stewart
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: Big thank you to Leaders agency for they help and support. Paperwork and moving was made so easy and smooth. Specially big thank you to Jolanta. Regards Brigita
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Fantastic experience: Jolanta, Lillian and Faith are an absolute asset to Leaders! They are all very supportive and made everything clear and precise for me to rent. I would 100% recommend Northampton Leaders to anyone looking to rent ! :)
Bilal Raqeeb, thank you for your kind words and this wonderful review!
Fantastic experience: I had a wonderful experience with Leaders. My emails were always replied to on the same day whenever I had questions, and I was pleasantly surprised by the thoughtful moving day gift. Lillian assisted me throughout the process, and she was absolutely fantastic—professional, helpful, and a pleasure to work with.
Janet Vvan, reviews like this give us motivation and help us ensure we provide high-quality care.
Positive experience: Leaders, especially Faith made my rental procedure very easy and fast. I am very grateful for this support.
Hello Anjali Sunitha, thank you; we appreciate your feedback!
Fantastic experience: I'm very satisfied with this agency, I have been working with it for many years. Especially the employee Jolanta, who always helps with all necessary questions and responds quickly to messages. I highly recommend!❤️
Hi Ermina Sinkeviciute, thank you for taking the time to leave a review for us at Leaders Estate Agents Northampton. We're happy we could meet your expectations!
Fantastic experience: Really appreciate Jolanta's help finding new home. Thank you for beeing so patient, sharing trust in what you do ❤️
Dear Viktorija Borodkina
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Faith is one of the most competent agents i have come across. I would highly recommend her and leaders to any landlords or tenants in northampton!!!
Dear Harriet Jessica
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Absolutely amazing service from the Leaders Team when I wanted to rent a 3 bed, especially from Faith, she was amazing and could not do more to help me and was enthusiastic in everything she did absolutely amazing service!!!!! 5 stars!!!!
Dear Zoe Cross
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic experience: Faith has been so helpful and approachable though the process of securing my tenancy, I will definitely be recommending her and Leaders!!
Dear Shannon Nicole
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: The staff are knowledgeable, courteous, and genuinely care about finding the right home for their clients. They made the entire process of renting a property smooth and stress-free. I highly recommend Leaders Letting & Agents Northampton
Dear Robert Florentin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Letting team was very helpful, Specially Jolanta she answered all my questions. Thank you so much! Highly recommend.
Dear Remi K Skin Clinic
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Was impressed with how professional and helpful Faith was when I was looking to rent a house through leaders a few months back, always made herself available.
Tom Simpson, thank you so much for the positive review!
Fantastic experience: I want to express my gratitude for your outstanding service. Faith your professionalism, efficiency, and attention to detail made the rental process seamless. The team was always responsive, friendly, and went above and beyond to assist. I highly recommend Leaders Northampton for their exceptional service.
J Gee, your wonderful feedback and rating mean a lot to us.
Fantastic experience: Recently rented a 2 bed with leaders and had faith helping me every step of the way. Any time I needed questions answered she was always keen to help and answer. Best agent I could’ve asked for!
Luca Brown, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Northampton.
Fantastic experience: Faith was amazing in helping my mum find the perfect house to rent! She was professional, friendly, and made the whole process stress-free. Always quick to respond and went above and beyond to meet our needs. We're so grateful for her help and highly recommend her! 5 stars!
Abigail, thanks for your praise and kind comments about our team.
Fantastic experience: Lillian and the team have been utterly fantastic from start to finish. I contacted them in early 2024 after purchasing the property. And even though completion was delayed, they stayed in touch offering constant support and kept me in mind. They found me tenants really quickly and overall the service was unmatched. Couldn’t have asked for much more. Thank you!
Hi Ralph Wilkinson, thank you for taking the time to leave a review for us at Leaders Estate Agents Northampton. We're happy we could meet your expectations!
Negative experience: Faith Graham at the Leaders Northampton branch was exceptional in helping me find a house quickly and ensuring a smooth move-in process. However, a critical detail was overlooked—any issues within the property would be met with silence and indifference. The property management team is virtually non-existent when it comes to addressing concerns. Managers like Jolanta Stonekute and Ewelina Kreglicka either do not respond at all or provide responses that are far from actual solutions. Instead of resolving problems, they resort to anecdotes about their personal experiences, as if that justifies the lack of basic tenant support. Leaders seems less like a professional letting agency and more like a safe haven for landlords who are unwilling to maintain livable conditions. Heating is kept on strict timers at suboptimal temperatures, even in extreme cold, with no willingness to adjust. Issues regarding cupboard or fridge space—amenities tenants pay for—are dismissed with the expectation that residents should simply “adjust” to the inconvenience. Beyond poor property management, the company appears focused on maximizing profits rather than tenant welfare. Expect to be pushed toward unnecessary insurance policies rather than receiving genuine assistance. In summary, Leaders fails to live up to its name. If you’re looking for responsive management and a hassle-free renting experience, I strongly recommend looking elsewhere. I wish I could give zero stars for the zero service!
Dear Meghna Guha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Fantastic experience with Leaders from start to finish, always responsive, helpful and considerate. Faith Graham was our letting consultant who communicated effectively and was very professional in her communication. Faith has excellent professionalism and maturity. Highly recommend for tenants seeking rentals .
Dear Stanley Zhanero
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Thank you so much to the team in Leaders Branch Northampton.My partner and meh really happy to renting a new house provided by Leaders also I wants to mention her Name Faith,She was really fantastic lady also she is done by everything.We are really appreciate her,She was amazing also very helpful no doubt.Now we are relax and staying our new house…Really recommended Leader estate agent also their great full support and efficiency.
Dear Niloy Chy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: My experience with Leaders Northampton was amazing and thanks to Faith Graham our letting consultant ,she was very helpful and supportive all through our moving house process.
Dear Adams Lasisi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Recently used leaders to rent a property and the team were so helpful with getting the process started and finished promptly and made everything smooth for us! Lillian was so helpful & couldn’t fault them. Thanks a lot.
Dear Ryana Belfon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Many thanks team Leaders, Northampton. Special thanks to Lillian for the excellent professionalism and speedy action which enabled us to secure our tenants in the shortest possible time. Looking forward to working with you again soon.
Dear Nyasha Mufushwa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: My partner and myself have rented a property through leaders and all I can say is Faith was absolutely amazing. She knew how much we wanted the property and she made she we got it she has been so kind, helpful and patient I honestly couldn't recommend her enough. Leaders by far is the nicest and most helpful estate agents I have come across. Thank you so much Faith for making this happen for us
Dear Hayley Florence
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Thanks to their expertise, I was able to find a place quickly and without stress. I highly recommend to anyone looking for a reliable and efficient agency to help with renting a home! Finally, special thanks to Faith Graham for your excellent work for making the process of my application so simple and smooth.
Dear Arash Shokohi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Review for Leaders in Northampton I cannot recommend Leaders in Northampton enough, especially thanks to the incredible support and dedication of Lillian. From the very first interaction, her friendliness and professionalism stood out, making what can often be a stressful process feel smooth and enjoyable. Lillian truly went above and beyond to help us find our new home. She took the time to understand exactly what we were looking for and ensured that every option she presented aligned perfectly with our needs. She was always available to answer questions, guide us through the process, and offer advice when needed. Her patience, commitment, and attention to detail made a world of difference. It’s rare to find someone so genuinely dedicated to helping their clients, and we are so grateful for her support. If you’re looking for a new home in Northampton, I highly recommend reaching out to Leaders—you’ll be in great hands with Lillian!
Dear Anthony M
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I recently rented a property through Leaders lettings and my experience was fantastic from start to finish. Faith, who was very professional and friendly to us, made the entire process easy and stress-free. She took the time to explain everything clearly, ensuring I felt confident and informed at every step. Any questions I had were promptly and completely addressed by her, and communication was always timely. I would highly recommend Leaders letting and estate agents to anyone looking for a reliable and supportive agency – they truly go above and beyond!
Dear Jude Enakerakpo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: We asked Leaders to take over the letting of a property from our existing agent. Lillian from Leaders Northampton turned up to take charge. We were incredibly impressed by the speed with which she organised viewings and also the instant feedback we received. It was notable that when asked a question or when asked to do something the response was very quick. This company gave us confidence that we were working together as a team to get things done. Very Happy.
Dear Steve Goldthorpe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Rented out house in Northampton quickly. Plenty of help and very professional. Pity the rent didn’t come immediately although the deposit did.
Dear Matt Mockridge
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: We want to say a huge thank you to Jolanta Stonkute and Faith Graham of Leaders Northampton, who have been absolutely brilliant in providing excellent customer service. From the moment we chose our home to the moment we moved in, their service has been exemplary and given us so much peace of mind. Thank you both for your patience and support, and your welcome hamper was very well received . A++
Dear Dora Akingbade-watson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I was impressed by their professionalism and efficiency. From the initial inquiry to the finalization of the tenancy agreement, the entire process was seamless and stress-free. Lillian and the team were always ready to answer to my questions, providing clear and concise information. Their expertise and guidance were invaluable, making the process easy to navigate, even for a first-time renter like myself. I would recommend Leaders to anyone seeking a reliable and efficient letting agency. Their dedication to providing excellent customer service is truly commendable.
Dear V_ C
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Lilian is friendly, professional and was always reasy the answers my multiple question with patient. even if l come back with the stay question she wont bother. I'do love to see more people like Lilian in the company.
Dear Jacqueline Fiadow
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I am my wife are very excited to move to New house.Leaders are the best estate agent in Wellingborough and Northampton because we approach many agents and we did not get proper support and help.Lillian senior Lettings consultant helped us and did all the procedures quickly.we give you 5 ⭐️.Highly recommended
Dear Ibin Joseph
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Thank you so much to the team in Leaders Northampton. An even bigger thank you Faith, you have been superb in answering all of the questions me and my partner have had and gave us zero complaints even after dealing with email after email from us. I couldn't be more grateful for the support and efficiency. With this being both mine and my partners first experience renting I couldn't of asked for a better team. Thank you so so much. - Ash
Dear Ash
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Leaders manage our rental portfolio and a big thank you as always and once again to Jolanta and the team Lillian and Faith for rapidly renting our two recently vacated rental properties. Once again lovely tenants carefully vetted. Been using the Northampton office now for 25 years starting out with 2 properties and increasing to 14 from there. Never had any major tenant issues, due I believe to the vetting process which Jolanta and the team do so well. 100% recommended.
Wow, what a lovely and detailed review. Thank you very much Steve and Carmen. It really means a lot to us to have a happy landlord
Fantastic experience: We are really happy with the service provided by Leaders especially Jolanta and Lillian. Excellent communication and found us a tenant in good time! definitely would recommend them
Dear Avi Stern
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: It was a lovely experience to rent a house from Leaders Northampton. Lillian is a great consultant to help the overall process. She was always helpful and understood my expectations and supported us while letting the property.
Dear Gizem Salik
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Leaders were exceptionally in terms of supporting us to find a place to stay. I was completely impressed with their professionalism and customer service. I highly recommend this group of people. A personal thank you to Faith for all her hard work . Really appreciated
Dear Mandlenkosi Dube
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Would recommend Leaders Northampton for their professional service. Faith was always very quick and informative when dealing with me and made the process straightforward and easy. Not to forget Jolanta also! Thanks Leaders Northampton
Dear Qudus “q” Raji
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Recently I was looking for a place to move to in Northampton, as I was moving out of London, the whole process was as smooth as anything, and it just made it a breeze. No unnecessary questions, forms or anything else for that matter, Faith has been brilliant from the start to the end, answering all my questions. Finally everything was agreed and accepted very quickly. I would definitely recommend !
Dear Krzysztof Turkowski
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: My experience with Leader is top-notch compared to other letting agents I have interacted with. Faith Graham and her team supported us nicely during the property letting process from start to finish. Faith Graham, my first contact who assisted in viewing the property, was exceptionally helpful, and she never got tired of my back-and-forth calls for clarity and requests for more information.
Dear Iseoluwa Ogunleye
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: One of the best estate agents I’ve dealt with, they were patient and helpful. Never had a question unanswered. Lillian was very helpful and very quick answering any questions I had and made it go smoothly for my move. Living alone away from family and friends I had to do it alone and she helped me so much with the process.
Dear Emily L Hart
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Lillian made our move incredibly easy, answering all of our questions promptly and thoroughly. The communication was clear and professional. Also the whole team was very approachable. We highly recommend Leaders for a stress-free letting experience.
Dear Constantin Lisnic
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I would like to thank Jolanta, who works at Leaders-Northampton. I am not from that city, but she always kindly helps me to solve all problems. My English is weak, so I always turn to her. I am very grateful. Lukas from Aylesbury.
Dear Lukas Lukosius
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Lillian has been absolutely amazing and such a help thought my rental process. It hadn’t been easy but Lillian had been such a great help throughout can’t thank her enough:)
Dear Paige Healy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Faith was fantastic in helping me find a rental home. She really listened to what I wanted and found great options that fit my needs. Her knowledge of the area and the market made the process easy and stress-free. Communication was excellent, and she was always available to answer my questions. I’m very happy with the service and highly recommend Faith Graham for anyone looking for a new home!
Dear Mihaela Robu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Great service indeed especially Lillian . I got so much of doubts as l’m renting for the first time, she got answers for all of that. Very responsive staff towards email or phone calls. The staff were friendly, professional during the whole process. They made finding a property straightforward and stress-free, with a good selection of homes to choose from and flexible viewing times. The service was reliable as well. I would surely recommend to anyone looking for a property to rent. Also thank you very much for the gift as well.
Dear Delvin Surendran
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: This was our first time moving into our own home but faith made it easy and stress free. From start to finish it all ran smoothly and she was happy to help and answer any questions we had.
Dear Holly Knight
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: I cannot express how fantastic the service has been! Lillian have been exceptional during our 3 month process! No question to silly or no request to large, both Lillian and Jolanta are a real credit to the company and I hope they are recognised for their brilliant customer service. They have honestly made the entire process effortless even down to handing over the keys! I cannot thank them both enough and I know I'm in save hands moving forward
Dear Irfan Litt
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: With letting agents leaders at Northampton my letting experience from start to collection of keys was excellent top-notch Particularly an agent named Lilian cull Simmonds was an epitome of excellence As she was super supportive, and she has super attention to details She was in fact excellent Regards
Good Afternoon Ty,
Thank you so much for your fantastic review! We're so glad Lillian was able to help you with your lettings experience.
Kind regards,
Abby - Customer Care Team
Fantastic experience: every leaders branch we have used are very helpful and always great service , lillian in the northampton branch was great she showed us round a few houses , helped us with directions , and when we finally settled on a house she was there every step of the way with support and great communication, would definitely recommend leaders to anyone else
Dear Ellie King
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: We have had a really positive experience when renting through Leaders; they are professional, reliable. Quick responds to all our queries. Faith has been extremely kind and supportive throughout the letting process. We had not expected the letting process to be so smooth and tenant-friendly. Thanks to Leaders.
Dear Benjamin Ohene
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Very good team especially Faith, she made sure we had a smooth move in and everything was 10/10 once we got the keys. Thank you Faith & Northampton team. Definetly recommend!
Dear Quincy M
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: There are a very nice team. From the first day l registered interest in the room, they didn't take long to respond. I was in contact with Lillian, she was very friendly and patient with me as l used to take ages in replying. Speaking to her and her team, you won't be left with any unanswered questions.
Dear Elwyn Msampha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Leaders have been so helpful in finding us an exceptional property. Faith Graham had been great and helpful with her Excellent service and outstanding follow-ups. Thank you the whole team and definitely recommend them.
Dear Rajendra Prasad
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Going through a rental process is fairly long winded nowadays, it is all done online, so lot's of forms to fill in etc. However, LEADERS Lettings & Estate Agents have been very helpful with any questions or queries regarding this. My main contact was Faith Graham, based at the Northampton office. Faith showed me around the property and has been so lovely all along. Very professional too. Also Lillian and the other's have been helpful with certain queries. I would highly recommend using LEADERS to rent a property through.
Dear Sue Robinson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic experience: Fantastic customer service and extremely helpful throughout the whole process. Our enquiry for a viewing was responded to very quickly and a viewing booked in the same day. We applied for the property the very next day and Faith was fantastic throughout the whole application process. Great customer service, all queries answered promptly and all questions answered. Nothing was too much trouble at all. Definitely recommend Leaders Northampton to anyone!
Dear Brandon Barnes
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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