Curchods inc. Burns & Webber Cranleigh

Fantastic experience: The entire team at Curchods in Cranleigh are beyond brilliant. Professional, efficient, warm and will go above and beyond their remit to help. We couldn't have done our latest move without them. Thank you Dawn for all your work to get our purchase over the line.

Fantastic experience: A very easy estate agents to work with They were always there should we need support We had a very quick sale that went without a problem.

Fantastic experience: Garry from Curchods stood out from all the estate agents in the chain. He was not our agent yet he was helpful and diligent in our dealings. He went the extra yards when it mattered. He kept us informed. I would be very happy to work with him again.

Fantastic experience: From Start to finish Garry,Dawn and all of the team at curchods cranleigh were very professional.Their help with certain items and paperwork was first class.Very helpful with excellent service and nothing to much trouble. Thank you for all your effort it has been a pleasure to work alongside all of the team. Kind regards Thierry

Fantastic experience: I have nothing but praise for the whole team at Curchods in Cranleigh. After the passing of my late mother they handled the sale of the family home in a compassionate, friendly way but always with the highest level of professionalism. Dawn worked tirelessly to make the sale come through with what turned out to be a couple of very tight deadlines. I am only too happy to recommend Curchods to anyone looking to buy or sell a property.

Fantastic experience: Dawn was an absolute pleasure to work with throughout our home-buying journey. From start to finish, she made the entire process smooth, and far less stressful than we could have imagined. We were especially delighted to walk into a beautifully cleaned, move-in-ready home on completion day. It was such a thoughtful touch and made our moving experience even more special. We are truly grateful for everything you did to help us secure our new home and would highly recommend your services to anyone looking to buy or sell a property.

Fantastic experience: We had an excellent experience using Churchods to purchase our property. They were incredibly helpful throughout the entire transaction, making the process smooth and stress-free from start to finish. Gary was a pleasure to deal with — professional, approachable, and proactive in keeping the sale and purchase progressing at the right pace without ever being pushy. He was always happy to help, highly supportive, and kept us well informed throughout. We would highly recommend Churchods to anyone looking to buy or sell a property.

Fantastic experience: Recently sold my house with Curchods, Garry did a great job in managing a difficult chain at times to a succesful conclusion, appreciate all the help! We have also worked with Garry and Neil at a number of potential onward purchases, both very helpful and excellent to deal with. Would recommend the team.

Fantastic experience: Very professional agents. Was easy to deal with and excellent communication

Fantastic experience: We bought our house through Churchods and had a really great experience. Dawn was absolutely lovely throughout the whole process — friendly, approachable, and always quick to respond. She kept us updated at every stage and helped make what can be a stressful time feel much easier. We’re very grateful for her help and would happily recommend Churchods to anyone buying or selling a home.

Fantastic experience: I don’t often take time make reviews, but felt the need to give feedback on Garry and the wider team at Cranleigh Curchods. Garry has consistently delivered excellent service while selling my house. The sale was complex due to probate, but his depth of knowledge and availability took the stress out of any legal issues that arose. Communication was brilliant and I always felt that nothing was too much when asking for support. I would highly recommend using the team to buy or sell a property. I would like to take this final opportunity to thank Garry and the team for everything.

Fantastic experience: We would like to thank all the staff at Curchods Cranleigh especially Dawn who worked tirelessly to ensure our sale and purchase eventual got though to completion without Dawns help I am sure it would never have happened. So we would highly recommend Curchods Cranleigh to anyone looking for a top class estate agent

Fantastic experience: It has been an absolute pleasure dealing with Dawn and the team throughout the sale process of our property. Dawn was very pro-active and professional from start to finish, which helped tremendously progressing to completion and made our experience as smooth as possible. Thank you Dawn!

Fantastic experience: Ours was the sale of my elderly parents’ property. Garry stood out from the competition with his knowledge of comparable sales, prevailing market and in demonstrating a sensitivity of approach. There was absolutely no hard sell. Valuation was sensible. In the end it was a challenging probate sale. Some of the challenges were within our control, most of them were not. I can honestly say that, without Curchods’ persistence, patience and constant pressure, we would never have got there. The team were simply outstanding and earned every cent of their fee. I’ve bought and sold many times over the years and this team were head and shoulders above everyone else.

Fantastic experience: From start to finish Curchods, Cranleigh were polite and professional. Thank you Dawn and everyone else we came in contact with, you made a potentially stressful situation much easier to negotiate.

Fantastic experience: Curchods in Cranleigh offered us a fantastic service. The whole team were extremely helpful and kept us updated throughout the whole sale to completion journey. We had a few ups and downs with the legal process on our journey but Curchods worked extremely hard on our behalf to keep things on track. A big thanks to Clive, Neil, Gary, Dawn and Rachel for the great service.

Fantastic experience: A massive thank you to Neil and the Curchods Cranleigh team for finding our dream home which we were able to see before it came onto the market.

Fantastic experience: We cannot recommend the team at Curchods, Cranleigh highly enough. From our first meeting with Clive right the way through, dealing with the whole team was a pleasure. In the toughest of markets, they always picked up the phone to us, always took time to talk us through any concerns and they delivered. If they hadn't sold the house I still would have given them 5 stars because it wouldn't have been for the want of trying or being committed to our cause.

Fantastic experience: We found Curchods in Cranleigh to be excellent and knowledgeable estate agents. In what has been a tricky time for the housing market, their enthusiasm and dedication to selling our property never wavered. They provided regular updates and advice and successfully found a keen buyer who completed this month. We would like to thank the whole team, but especially Neil, who often went the extra mile, and we would wholeheartedly recommend Curchods in Cranleigh.

Fantastic experience: We would like to thank Clive, Neil and Gary for guide us through the selling of our house. We bought the house over 30 years ago and Burns and Weber were our Agents then. Regular contacts and updates were given to us to keep us updated. Big thank you to the Solicitors from Kinsley Bond, recommended by Clive. All worked well together. Thank you once again. Mike and Louise Jones

Fantastic experience: We moved into the area just before Christmas and although this feedback is a little late, I still want to say how well Neil and the Curchods team in Cranleigh looked after us. Neil was very efficient in keeping us updated with the whole process of buying/selling and always got back to us quickly with any questions/queries that we had. Neil was particulary good with his very calm manner and approach and really did help to ease some of the stresses that inevitably come with a house move. I would not hesitate to recommend.

Fantastic experience: Clive & Gary very professional & efficient with good communication throughout. The sale fell through at exchange twice but the house was returned to the market & the game 100% back on instantly. Highly recommend.

Positive experience: My wife worked for many years with the old agency - Burns & Webber in Cranleigh so when we were looking to use an agent to sell one of our investment properties we looked to the re branded office in Cranleigh - Curchods. Clive came out and valued the property and we agreed a price. Even though their minimum fee was higher % fee than we had been quoted by other agents, we decided to go with them thinking that the service would be 'as good as it was before' working on the understanding that you get what you pay for. Well, we had 2 viewings and 2 offers. All sounded good until Neil took over and then it all went down hill from there and the whole experience started to become very painful. We had to chase for updates and the buyers were First time buyers so were no 'house purchase savvy' not their fault everyone has to start somewhere. I'm a mortgage broker so have held many a FTB hand through the buying process - something Neil doesn't seem understand it would appear, he kept asking them questions rather than going direct to their solicitor. At one point it ended with me telling Neil what he should be doing - is this what we were paying for??? Then after Neil got side lined Garry took over - a little better but still not dynamic or impressive. Even our solicitor had to chase them for information. So overall, WILL never use them again or recommend. I would of thought because both myself and my wife were 'in the game' that they would of done a really good job - however, I guess this is how they treat their normal client's. Use them at your own peril and if you are soo chilled that you are almost asleep and you won't notice the level of service that they provide. Good Luck with your sale or purchase - you'll need it!

Fantastic experience: I would highly recommend Curchods in Cranleigh. This is our second time using this estate agent. Our house sale proved to be a challenging process due to fluctuations in the market, however, at all times Clive and Neil were professional, helpful and patient, leading to a positive conclusion to both house sale and purchase.

Fantastic experience: Garry sold our house in Cranleigh, and from start to finish he was excellent. He was professional, knowledgeable and gave good advice throughout the process. His years of experience was evident and he was a pleasure to work with. I would not hesitate to recommend Garry.

Fantastic experience: The team at Curchods have been fantastic at securing a sale, and then working tirelessly to provide updates and ensure things kept moving. Would thoroughly recommend if looking to move in and around the Cranleigh area.

Fantastic experience: I have been most impressed by the professionalism and persistence of staff at Churchods who have always supported me through the sale process of my property. Highly recommended.

Fantastic experience: Thank you to Garry, Clive and the team for successfully marketing my parents property and achieving a successful sale with the most divine new family moving in who I know will make a fabulous job of restoring the family home.

Fantastic experience: Working with Curchods on the purchase of our new house was an excellent experience and I would highly recommend them. All members of the team were knowledgeable, helpful and honest. Garry especially was key in keeping the process moving to agreed timescales which we really appreciated (as part of a large chain it was a bit tricky on occasion!).

Fantastic experience: Garry was a pleasure to deal with and kept us updated every step of the way.

Fantastic experience: Curchods were great in securing the sale of our property and also were very helpful in following up and chasing solicitors etc, so I can't fault Garry and the team. They were always at the end of the phone and answered emails in good time. We would definitely recommend Curchods in Cranleigh if you are thinking of moving.

Fantastic experience: Gary and all the team at Curchods in Cranleigh were really friendly, helpful and knowledgeable. They helped us sell our house quickly and guided us through the whole process. Highly recommend

Fantastic experience: As first time buyers, Garry was extremely helpful at guiding us through the purchase process and was very knowledgeable. Thank you again for your help!

Fantastic experience: Fantastic customer experience. Extremely efficient, helpful, and went above and beyond liaising with solicitors. A++

Fantastic experience: Garry Collins is an absolute superstar. Amongst a load of uphill struggles in regards to purchasing our property, Garry remained calm, cool and collected throughout the whole process. His friendly and professional manner kept us well informed and sane through what would have been an incredibly stressful process.

Fantastic experience: Garry was a pleasure to deal with and kept us up to date at all times, would highly recommend.

Fantastic experience: Gary, Clive and the team have been brilliant helping us organise the sale of our flat and the regular updates, guidance and sometimes patience through the whole process has been great. Would highly recommend

Fantastic experience: Garry along with Clive and Neil were great throughout our challenging buying process. Through no fault of their own the transaction was fraught with issues and delays however they provided clear updates, expedited where needed and listened to our needs. Should the day ever come, I’ll be sure to use them to sell the property.

Fantastic experience: Curchods, particularly Garry Collins, did an amazing job selling our house!

Fantastic experience: Clive, Nathan and Garry at Cranleigh branch never gave up on us when trying to sell my late fathers house. We finally sold after a year and 2 failed sales. Really easy and pleasant to deal with from the start, communication faultless and always at the end of the phone. Thanks for all your help

Fantastic experience: Friendly, helpful, efficient and honest. A buyers assessment. As a solicitor for over 40 years I have known numerous estate agents and had a good experience with Burns and Webber. Cranleigh is a very popular place and this firm is well suited to it. Clive Bradley was the primary agent.

Negative experience: Buyer Beware!!!! We offered full asking price on a property , was told that same day the vendor would be delighted to accept our offer, this was followed up by an email confirming the above asking for proof of identity solicitors details etc thus allowing them to send out the memorandum of sale. The property was then advertised as sold subject to contract.. off the market! Job done you would imagine. A weekend spent believing the property was ours and moving forward on that basis. The following Monday we were greeted with a voicemail telling us another offer following our accepted one was now being considered offering over and above the asking price and that they were legally obliged to put it forward, ha ha ha !! One would of hoped the days of estate agents encouraging and facilitating the act of Gazumping was over… We were cash buyers If you are looking for an agent adapt at the above look no further… We look forward to reading the estate agents spin in response to this factual account . Poor poor poor…. Real shame my best friend is an estate agent and to be honest he is decent and conducts himself with integrity…………. a few bad apples I guess

Fantastic experience: We are so glad that we chose Nathan and his team to sell our house! From start to finish he made the process as easy and stress free as possible, with excellent communication. I would not hesitate to recommend Nathan!

Fantastic experience: I thoroughly recommend the team at Burns & Webber Cranleigh. Very professional, courteous, knowledgeable and communicative.

Fantastic experience: Okay

Fantastic experience: I found the team led by Clive at B&W Cranleigh to be professional, courteous and empathetic in dealing with the sale of my late mother's house. Whilst the journey from the first consulation to completion was longer than anticpated, the team remained positive and focused throughout the process which delivered a committed buyer in the end. I would have no hesitation in recommending their services.

Fantastic experience: I found Jamie from Burns & Webber Cranleigh very professional, polite and knowledgeable. Definitely an outstanding estate agent!

Fantastic experience: A very professional approach from the beginning - from our first meeting with Clive to marketing the house and handling all the viewings to acceptance of offer and to exchange of contracts, everyone at Burns and Webber were professionals and kept us fully informed and updated all the way through. They are a very friendly team who worked hard throughout the process towards a positive outcome. I would highly recommend Burns and Webber Estate Agents in Cranleigh!

Fantastic experience: Jamie Henderson, Senior Negotiator at Burns & Webber Cranleigh, has been my main contact with the company since my home went on the market some four months ago. Throughout this somewhat uncertain and turbulent economic period, he has worked hard to promote my property and facilitate viewings for prospective purchasers. Such efforts have culminating in my home going under offer this week. His communication skills are excellent and he has consistently proved himself to be thorough, efficient, helpful and knowledgeable. It has been a true pleasure to do business with him.

Fantastic experience: We have had a wonderful experience buying our property through Burns and Webber . We would certainly go back to them again if we ever decided to move from Cranleigh , however we love Cranleigh . They have shown their professionalism throughout and and attended to every aspect of our purchase in a timely manner . They are respectful ,polite and thoughtful and particularly the after sales service is second to none in ensuring the sale progresses smoothly . It has been very reassuring that the whole team has worked together and they helped tremendously in any anxieties we had during the process . I cannot recommend their services highly enough . Lesley and Alastair Blackburn . Purchased Property in 2022 We exchanged very efficiently on 3rd January 2023

Fantastic experience: Livvy and the team at Burns & Webber did an amazing follow thru on our house purchase. Keeping calm and steady, thru inevitable bumps, knowing that in the end everyone in the chain would be successful. Thank you Livvy and the Team / Norman & Sandra

Fantastic experience: A great team who listed, completed viewings and sold our house within a matter of weeks. Always on hand to help with any questions we had and supporting during a lengthy process for us. I’d highly recommend listing with Clive, Livvy, Jamie and team for a successful outcome. Also a special mention to Chris Gomez for sorting the mortgage out and keeping us updated throughout.

Fantastic experience: Excellent service from Jamie and highly recommend.

Fantastic experience: Clive, Jamie and the team at B&W Cranleigh did a great job for us.

Fantastic experience: We can't thank Burns Webber at Cranleigh enough. Our move simply wouldn't have happened without Livvy going the extra mile. Nothing was too much trouble for her or any of the staff we dealt with. We would highly recommend using Burns Webber for your move.

Fantastic experience: Thank you to Burns and Webber for their excellent service and efficiency in selling my mother's house. The photographs were excellent and everyone was always polite and curteous. Big thank you to Clive and the team and a special mention for Chris Livermore who kept us updated and was brilliant throughout. I would definitely recommend Burns And Webber. They are very professional and an excellent all round estate agent.

Fantastic experience: The staff were always friendly and helpful. They dealt with questions promptly. They have someone dedicated to making sure that all elements in the buying and selling chain are moving so any issues are picked up early. It is very reassuring to be updated regularly on progress.

Fantastic experience: Always polite and efficient answering our queries. Cranleigh branch able to bring large amount of viewings and our home sold quickly .

Fantastic experience: All the staff made me feel at ease, and fully understood my needs. I was kept fully updated all the times Would recommend 100%

Fantastic experience: Very helpful in our search for a new home. B+W moved the sales process forward very quickly and we are now in our new home. Thanks very much.

Fantastic experience: Burns and Webber worked assiduously to bring our sale to completion. In fact we received more help and support and updates from them than we did from our solicitors. It was not an easy exchange for a variety of reasons but Clive and Livvy worked round the clock and weekends to keep every thing on schedule. It is so reassuring to know they will pick up the phone and ring back asap if needed. We would not hesitate to use the company again and highly recommend a very proactive, extremely efficient and professional firm.

Fantastic experience: The company kept us fully informed throughout the buying process with updates on a weekly bases. Worked tirelessly on our behalf.

Fantastic experience: Very pleased with my experience of Burns and Webber. Livvy was professional and thorough. We would highly recommend

Fantastic experience: Everyone at Burns & Webber were thoroughly professional and friendly from the outset. Made everything as easy as possible for use, many thanks

Fantastic experience: Very pleasant people, viewing was just right and not prolonged. Fortunately we met the owner briefly. Follow up was excellent- addressing queries... This gives us confidence that any issues arising will be resolved quickly, honestly and efficiently

Negative experience: How disgusted with this company they can arrange a viewing for you then put the property under offer on their website but fail to inform you. Evidently it happened late last night and definitely too late to notify us. I had to ring 90 mins before the appointment to find this out. The most unprofessional people I have ever dealt with.

Fantastic experience: I want to praise the entire team at Burns & Webber Cranleigh. The cottage went on the market in the evening of 1st June. There were over 11 viewings in the first 3 days with 3 strong contenders able to offer over the guide price. I accepted a bid on 10th June. The buyers did everything they promised. We exchanged contracts on 21st June and completed on the 29th; the buyers moved in that same day. Even without COVID this must surely be a record. Burns & Webber's advice and follow-through was first-class throughout. I confidently recommend them.

Fantastic experience: It was the best estate agents we have ever dealt with

Fantastic experience: Fantastic service provided by the whole team in Cranleigh. A great experience selling our house with them. Would highly recommend their service to anyone selling.

Fantastic experience: My experience was excellent from start to finish, and I am very grateful to all of the team for their professionalism and support throughout.

Fantastic experience: Thanks for all your help Livvy!

Positive experience: A good helpful service has been provided by the staff

Fantastic experience: Ines was a great help in selling our property.

Fantastic experience: Ines Gregorio from Burns & Webber provided excellent support for the purchase of my new house in Cranleigh recently. Ines facilitated a fair and prompt negotiation of the purchase price and acted as an efficient liaison point between myself and the vendors throughout, ultimately leading to the smooth exchange of contracts and completion earlier this month.

Fantastic experience: Burns & Webber provided a very professional and helpful service. They were always easy to get in touch with and friendly. Would definitely recommend.

Fantastic experience: My Burns and Webber agent was pleasant, courteous, professional and friendly. Ines was a huge support throughout the whole procedure and always there when I needed her. Thank you

Fantastic experience: Burns & Webber Cranleigh Estate agents have delivered exceptionally good quality service for my home where I've lived for over a quarter of a century, to now have a respectable offer, subject to contract. Their negotiators followed through on my preferences, even with the difficuty the Pandemic presented. I'm very pleased with the professional support and the attention to detail they provided.

Fantastic experience: I would just like to commend the staff at Burns and Webber for their professional manner and their dedication in respect of our forthcoming house sale. From the informative listing and advertising, to the many showings and feedback, nothing has been too much trouble. We have been extremely satisfied and wouldn't hesitate to recommend them to other potential sellers. Thank you

Fantastic experience: Sales consultant Livvy at the Cranleigh Branch has been very helpful assisting us with our purchase.

Fantastic experience: Such a great team of people especially Livvy nothing was to much trouble and always with a smile. My property was not a standard so took patients by her to find the right buyer which she did . Would recommend them very highly.

Fantastic experience: When we interviewed three separate agents B&W were the most helpful when advising about a marketing campaign taking into account the current pandemic restrictions. They were also very competitive in terms of their fees and once they were appointed both online and physical viewings took place and we received offers within a couple of weeks. The team in the Cranleigh office are extremely helpful and professional and I’ve been very impressed by their overall service and the short time taken in being able to receive an acceptable offer.

Fantastic experience: Clive and Livvy have been incredibly patient as well thorough in what has been a complicated sale. Their understanding and consideration towards the sale of our property has been amazing. I would highly recommend them.

Fantastic experience: Excellent service.

Fantastic experience: Very prompt service and listened well to what we wanted.

Fantastic experience: Really pleased with the way Burns & Webber Cranleigh handled what turned out to be a long drawn out and complicated move. 'Discreet marketing' turned out to be ideal for us as comparatively low pressure. And when one buyer dropped out after six weeks, B&W swiftly reapproached another who had previously expressed interest and was still keen. When it became apparent there were concerns over our boundary due to historic errors, Livvy worked tirelessly to keep the process moving. Thanks also to Clive and Ines for keeping us in the loop while she was away. Everyone was very approachable and good at following up contact. We would definitely recommend this firm

Fantastic experience: Excellent communications throughout, with the agent properly guiding the sale through. Top quality service, making the buying, as well as the process, much less stressful. Nice people too. Highly recommended!

Fantastic experience: Great customer service. Always approachable and available when you need them. You tend to deal with one person who really gets to know you and your property. When they conduct viewings they can really sell your property as they know the positives it has to offer. When you are working towards exchange they keep you informed and chase others on your behalf. I would certainly use them again in the future.

Fantastic experience: A huge THANK YOU once again to Clive, Graeme and the Team @ Burns and Webber Cranleigh for sponsoring our school summer fair. We really couldn't do our fund raising without the support we got from local business. Keep up the fantastic work. Abi Rothwell Co Chair - The Friends of St Cuthbert Mayne Primary School

Fantastic experience: Burns & Weber were very professional thoughout our sale and kept us informed every step of the way. A special thank you to Ines for her negotiating skills and help with this process. Peter & Sally Brocklebank

Fantastic experience: Burne & Webber gave a very good service. They were very proactive in getting people to view which resulted in a quick sale. When the selling process got protracted and stressful due to some parties inefficiencies they worked hard to find out the blocks and get things moving.

Fantastic experience: Your agent, Livvy, could not have been more helpful. She responded positively to every email and thanks to her and her very motivated client the sale went through very quickly.

Fantastic experience: Thank you for all your hard work and effort in helping us sell our home. Your willingness to go the extra mile - literally! - was amazing. Your personal attention in keeping us aware of developments regularly was very much appreciated :-)

Fantastic experience: Kevin has made this process as easy as it could have been. We were kept up to date at every stage of the purchase and found the whole process relatively stress free. Thanks for the great work.

Fantastic experience: Friendly staff and always helpful. Would definitely use them again.