Aztec Sales & Lettings

Negative experience: Flat view wasted. Agent no-show, no call. Time lost. Very unprofessional.

Fantastic experience: We recently moved into one of Aztecs properties and Ali was there throughout the whole process. We received a 5* service the whole way through, any questions asked were answered thoroughly and promptly. The whole process was smooth. Would 100% recommend Aztec to anyone looking to either buy or rent. Thanks again Ali!

Negative experience: I had an appalling experience as a renter. Aztec were consistently incompetent from end to end and I would warn tenants and landlords against using them. I travelled from London to MK for a viewing and was left on the doorstep as they had forgotten the viewing. (I called them and Karishma turned up 30 minutes later) After moving in, I had to negotiate hard for Aztec to liaise with the landlord to replace the broken washing machine. The most serious issue was that they did not conduct a check-out inventory. The landlord exploited this and invented evidence of damage to claim on my deposit. That was ultimately resolved by the myDeposits dispute resolution service, but that process took 3 months. I don't think any of this is malicious, but honestly their incompetence is another level. Avoid if you possibly can. Kudos to Daniel, who is an exception - he was always on top of things but how he survives surrounded by buffoons is a mystery to me.

Fantastic experience: Had a really good experience with Aztec Sales and Lettings, specifically with Ali. He was really helpful and always quick to reply whenever we had any questions. He made sure everything was easy to understand and was very patient and friendly throughout. It was a pleasure working with you. Thank you Ali.

Fantastic experience: We had a wonderful experience with Aztec Sales & Lettings! Mihaela Acciu was absolutely amazing — so friendly, kind, and professional. She made us feel comfortable from the start, answered all our questions, and explained everything clearly. Her warmth and positive energy made the whole experience enjoyable and stress-free. Thank you, Mihaela, and the Aztec Sales & Lettings team

Negative experience: Called up regarding renting a property but was told the price was different from what was mentioned on their own website, which is very surprising

Fantastic experience: Very satisfied with how the letting process was handled by Ali. He helped us every step along way in a reliable and quick manner.

Fantastic experience: I have received the most outstanding service from Aztec Sales & Lettings, and couldn't be happier! I would like to thank both Ali and Daniel in particular for their efficiency and all-round fantastic customer service. Daniel first valued my property and took some wonderful photos, and patiently answered all my questions, for which I am very grateful. After that point I was mainly contacted by Ali who promised to provide me with regular updates and did so, for which again I am extremely grateful! Thank you so so much :)

Fantastic experience: Ali was a great help, he was able to guide me very swiftly and promptly with the leak reported by anglian water. He arranged for the plumber and sorted the matter within a day. Very impressive!!

Fantastic experience: Very professional team of people. They were extremely helpful during our renting process. Especially we are grateful to Daniel as he put huge effort.

Fantastic experience: Was assigned Daniel to market my 2-bed flat. First thought he was only the photographer who had agreed to come over on a Sat he was off to take the pics. How wrong I was! He provided a complete service, was always prompt and professional. I often had questions, he acknowledged them and put me at ease throughout the process. In record time we got a tenant checked and moved in as well. I hope the property management team is just as efficient!

Fantastic experience: Fantastic experience with Aztec so far, very proactive approach and clear communication with detail in doing stuff. Has been dealing regularly with Ali, Daniel, and Kemi who are good at what they are doing.

Fantastic experience: Thank you Raj for making it Always easy to reach out and quick in dealing with issues and problems that can accur at the property . Freindly agency and always helpfull. Which gives great reassurance while living at the property so thank you again raj.

Negative experience: The people I dealt with were very incompetent, I had several issues with the place I rented and they had no interest in helping me at all. Avoid at all costs!!!

Fantastic experience: I had a great experience with Aztec — Ali handled the maintenance process swiftly and professionally. Everything was resolved efficiently. Highly recommend asking for Ali when you call in!

Fantastic experience: The team was professional, responsive, and supportive throughout the entire process. They handled the matter efficiently, kept me informed at every stage, and ensured that everything was resolved smoothly. I really appreciate their dedication and clear communication. Highly recommend their services to anyone looking for reliable and helpful property management support.

Fantastic experience: having used a few property management & letting agent in the past , Aztec was recommend to me a few years ago, I have not looked back ever since, very professional, courteous & helpful to both , myself as a landlord and to my tenants. The support I receive from Aztec is very valuable and much appreciated . they provide a complete service for a very reasonable management fee . I would highly recommend Aztec to both Tenants and Landlords. well done to all staff at Aztec. Morad Hikal

Fantastic experience: Fantastic for rentals fantastic for sales. Been using them for years, and would always go with them. They really go above and beyond

Negative experience: I had an extremely frustrating and unprofessional experience with Aztec Sales and Lettings. I booked a property viewing for 3:30 PM on March 14th via email, but no one showed up. After calling their number, I was told they were coming shortly. I waited for nearly an hour, sent an email with no response, and when I called again, I was told the agent had come and left without even contacting me. Since the viewing was at an apartment complex with no specific address given, I had no way of knowing where exactly I should wait, and the agent made no effort to communicate. Completely unprofessional, unreliable, and a total waste of my time. I would not recommend this agency to anyone looking for a responsible and trustworthy lettings company.

Fantastic experience: Daniel was amazing throughout our letting process from the beginning till the end. I would recommend him to anyone from Aztec. :)

Fantastic experience: Daniel has been trustworthy and willing to answer any doubts we had along the way. Thank you very much!

Fantastic experience: Amazing service, great treatment, Daniel was a great person

Fantastic experience: The experience with the agency was and continues to be a very smooth one from every point of view, Daniel is the guy who took all the steps to be able to rent this wonderful house, guiding us step by step and having the necessary patience to understand us throughout this process. it is very difficult to find people like him with patience and enormous respect for those in front of him.I wish him all luck and success

Fantastic experience: Had an issue with the boiler at the property. Ali dealt with it swiftly and was in regular contact over it when having an engineer to inspect. Lived at the property for 4 years and always had a great experience with Aztec. Prompt and courteous service and any problems are dealt with quickly. Highly Recommended.

Fantastic experience: Daniel was very professional and helped in all the ways to make sure the process is done smoothly. ..He kept checking till we moved in and also till date checks if we need any assistance..Thank you Daniel for all your help and support

Fantastic experience: Kemi was very quick and efficient when I reported the issue was sorted within 48 hours and done as urgent due to my disability 5 stars thank you so much for doing this so quickly very much appreciated

Fantastic experience: Kemi in the Aztec team was very helpful and quick at liaising with our landlord to allow two small pets in the property. We would recommend Kemi as someone to support you at Aztec!

Fantastic experience: door were fixed next day after requested. Happy with that. thanks

Fantastic experience: Very helpful team, the renting process went smooth and fast, Karishma helped us with all the necessary information in a professional manner, thank you so much!

Fantastic experience: Lovely service, we quickly found our new place. We had to wait for reply’s certain time as our agent was out of the office from time to time, but in general we are happy with our choice and communication was good enough. We can definitely recommend this agency and our agent Karishma

Fantastic experience: Highly recommended, especially Karishma. The agency is very well-organized, transparent, and consistently ensures customer satisfaction.

Fantastic experience: From the first day I called to view the property, the staff were very professional and gave me an immediate appointment for viewing. My partner and I met Karishma at the property and she was very helpful. She gave us lots of information on the property and assured us the landlord was willing to put everything in order before we move in. She made us aware of the council tax, utilities available in the property and other local amenities. She was very knowledgeable about the job and what needed to be than before we could move in. During out financial and previous tenancy checks she was very helpful and notified us of everything we needed to get hold of before hand. Her communication was great and responded to every email or calls without fail. Everything she promised the landlord would do was done perfectly and we are very greatful. The place is lovely and we are settling in very well. Would give more than 5 stars if there was a chance. Thank you Karishma.

Fantastic experience: Ali at Aztec Lettings has consistently been extremely helpful. We recently had an issue with smoke alarms in our property and he immediately arranged a next day repair as well as keeping us reliably updated throughout the process. 5 stars!

Fantastic experience: Ali was so passionate to Assist us with our boiler having a fault, he made sure every thing was done quickly. Thank you so much for the assistance rendered. I appreciate.

Fantastic experience: With some horror stories that one hears about letting agencies - I am glad to say that I had a wonderful experience with Aztec folks. Thorough bunch of professionals - Krish, Raj. Special mention to Ali - During end of tenancy, he was really professional and supportive. And even went the extra mile to arrange some of the things we missed collecting! Would highly recommend them.

Fantastic experience: The agent Karishma Padalia is vey accommodating and assisted us from property inquiry, site visit and along the till the property were awarded t us to let.

Fantastic experience: I was greatly helped by Karishma through the whole process of find the best home available ....I'd definitely refer home hunters to Aztec sales and lettings

Fantastic experience: Ali and Aztec Building offer exceptional quality and Service Highly Recommended Them

Fantastic experience: The team is fantastic Always ready to assist you. I will recommend them if you need their services. Expercially Rajj

Fantastic experience: They are very helpful in addressing my concerns, especially Madam Karishma Padalia,am most grateful to her.

Fantastic experience: Thank you Aztec team for helping me out with that I do appreciate it so much. You guys have helped me and handled the issue for us as we needed

Fantastic experience: We recently had some plumbing and heating issues in our flat. Raj was very quick in responding and I am grateful to him for looking into this and resolving the issues in no time. He handled the maintenance process well and swiftly. I am very happy with Aztec customer service and would highly recommend it to everyone.

Fantastic experience: Great help from Daniel when we were trying to get a property for rent. He was very consistent and communicated in due time in every progress until we moved in. Will refer Aztec to friends and family. Now we are settled in our new home . Thank you si much

Positive experience: Updated rating: After 7 months all the basic issues have been fixed. Thank you Kemi for getting the repairs done.

Fantastic experience: I am satisfied with the ways Ali sorted out maintenance issues at my property. he sent in contractors to check them in no time. Ali kept me updated throughout the whole process until the work was completed as expected. He also responds promptly to communication.

Fantastic experience: Karishma from Aztec managed our move into a letting property. Karishma was professional ,very helpful, kind and easy to talk to. She answered any questions we had regarding the property very promptly and sufficiently. She made the entire process 10x less stressful than we expected it to be. Brilliant service and would 100% recommend Aztec! -Millie

Fantastic experience: Recommend. Always quick to resolve any maintenance issues. Ali in particular has been very helpful.

Fantastic experience: We highly recommend this real estate in particular the agent Karishma, to anyone looking for an experienced, reliable, and knowledgeable professional. We were delighted with their services throughout the entire process of renting our home.

Fantastic experience: Very efficient service. The agents named Ali is especially helpful and responsive. Highly recommended

Negative experience: I have found a property that's perfect for myself just to have it ripped out from underneath me just because of the fact I am getting universal credit which would cover the monthly rent but I don't match the criteria as I do not earn that much money right now so and also I have noted that the property rent has been reduced twice this month which says to me you need and want to get it rented out to make money on it

Fantastic experience: Great service , Ali at Aztec lettings has been very helpful, communication is been so easy and issues resolved quick and professionaly definitely recommend .

Fantastic experience: When I hear others around how their agencies ignore their property issues, I feel lucky with ours! There are 5 years since we are renting from Aztec and they always were nice, helpful and fast in their services, which is valued. We appreciate it! Lotoya, thank you for being a great "wi-fi" between us and our landlord in negotiating the annual renewal! In a so fast world now it is priceless to have agencies who care about their tenants and don't change prices everyday. Thank you for your job, guys!

Fantastic experience: Thanks so much for Mr Ali Shah from Aztec. He is so professional and he solved my problem. I will highly recommend him to my friends who decided to rent or buy a house.

Positive experience: Very good attitude towards tenants. Responded to me in quick time when I needed their assistance.

Fantastic experience: We recently moved into our new property, and we couldn't be happier with the service we received. Karishma Padalia was always available to answer our questions and went above and beyond to ensure we were comfortable and well-informed at every step.

Fantastic experience: Great service especially from Karishma! Highly recommend

Fantastic experience: Working with Aztec has been a game-changer for sure. Raj, my mate at Aztec, is amazing. He's always got your back, making things smooth and stress-free when dealing with others. I'd totally recommend Aztec Lettings.

Fantastic experience: This was a very good experience. Everything happened as expected and smoothly. Daniel Nichifor was great, attentive and helpful. I strongly recommend.

Fantastic experience: Living and moving out update: Aztec have been a great management company, any queries we had Ali was always fantastic to deal with and kept in constant communication so we never felt out of the loop. Any issues were dealt with quickly and moving out process could not have been easier. Ali and team have done a very professional job. Original moving in post: Aztec done a thoroughly professional job in helping me find a new home, Daniel was a pleasure to communicate with, was highly organised and left us with little doubt on any of the process. Highly recommend.

Fantastic experience: The maintenance team especially Ali is very responsive and quick to resolve issues.

Fantastic experience: Daniel & Karishma have been amazing and very helpful throughout the rental process. They answered questions promptly and helped with any queries we had. Thank you for your support.

Fantastic experience: Thank you Kemi for obtaining my landlord's consent at very short notice. Much appreciated

Fantastic experience: Kemi Johnson from Aztec is a very supportive agent towards Real Estate Management. I recommend every -one else to work with her. I will also continue to work with you and your entire team in my next Real Estate properties in England.

Fantastic experience: Have had a positive experience renting from Aztec for over a year now. We have been particularly pleased with Ali who has been very quick to help on a number of occasions when we have had queries or minor maintenance issues!

Fantastic experience: I am satisfied with the ways Raj sorted out maintenance issues at my property. Both my washing machine and dishwasher no longer worked and he sent in contractors to check them in no time. The machines needed to be replaced and he ensured that happened quicker than expected. Raj kept me updated throughout the whole process until the work was completed as expected. He also responds promptly to communication. He is an asset to Aztec Lettings.

Negative experience: The workers in lettings show you around the properties, make you feel as though you are likely to get the property. Once you view the property, you do not hear from them again. Their communication is very poor. You end up chasing them to find out the outcome of your interest in the property. The way they treat customers after viewing a property is awful. Poor communication skills and no conscious to get back to the client. Awful and disappointing!

Fantastic experience: We are very happy and satisfied with the help and support that we got from Aztec team and how they professionally addressed our maintenance request. Thank you Ali for your effort and dedication.

Fantastic experience: thank you aztec lettings and all colleagues. I am proud of you guys with the fast and easy rental process. Thank you to Karishma Padalia, the Aztec Lettings team, who has been with us in handling this process. I am very happy with this house, I promise I will always maintain cleanliness, and comply with all compliances. God bless you all.

Fantastic experience: This place is very beautiful and i love to be here, I will take care of this house so that it remains nice and beautiful And thank you to Miss Karishma Padila

Fantastic experience: UPDATE I had the first house inspection with Raj from Aztec, I raised a few issues with the property, in less than a week Raj has got these sorted! Great service I have just rented a property through this Lettings Company with Krish as our agent! She's done a great job at helping us get settled in the new house, I would 100% recommend Aztec, and 100% recommend Krish!

Fantastic experience: Karishma Padalia did exceedingly well in helping with the house and we can recommend him any day any time

Negative experience: Just to address Aztecs reply to my 1 star review and to double down. Check out issues. Yes. You were trying to get full redecoration at our cost. If it wasn't for us going through your 2022 inventory (which was your agents job to start off) we would not get most of our deposit. Yes, we agreed to 2 final deductions as we didn't wat you to hold our deposit any longer- it was already almost a month you kept it. We werent in position to wait for it any longer- otherwise we would go hrough deposit scheme complaint ourselves. We still haven't been provided with receipts of the jobs that you claimed you'll do with deducted deposit. Remembering the state of the property when we moved in, you'll probably rent it again to someone as it is. Customer Care I am glad you are finding it hard to relate to my comments. Your 'customer care' is appaling. I can recall a conversation where I was told either by Raj or Kemi :' Do I think that landlord has nothing better to spend money on?' Or when you were calling me to charge us for the 'handy man' that couldn't see , nor fix the leak in the bathroom. Since then we decided to use email route whenever there was an issue. For anyone that risks to use your services - email them everything- save yourself stress and rudeness. Unfortunately the only special request that we asked for was to be able to have a dog. Yes, you followed up on that the same day. The answer was NO - with no explanation or open discussion. Oh, I also remember asking you what you want me to do with mouldy curtains and bit of old sofa that was left in conservatory when we moved in- I still didn't get reply to that. (If you want to challenge this I can publish screenshots of the emails ). Maintenance issues I never said that you didn't resolve them. It only took lots of time, chasing and stress. I will say it again- for anyone that is thinking about using your services- think twice. If you can- avoid. Hopefully Aztec Lettings will review their ways with their clients and maybe improve for the future. All the best.

Fantastic experience: Ali at Aztec was so impressed with the customer service I received. He went over and beyond to get all the jobs done. And he after all he followed up to make sure we okay

Fantastic experience: Michelle from Aztec was a wonderful agent, very knowledgable about the neighbourhood and was able to highlight features that are great for our little girl (such as the lovely walks, the catchment area for great schools) and even a nearby doctor in the neighbourhood (good to know for an expectant mother!). She even provided plastic coverings for our shoes, which none of the agents in other agencies had done (which shows the amount of care she has for the property and her consideration for potential tenants). We really enjoyed our viewing with her!

Fantastic experience: Very happy with the service provided . Raj helped us with our hot water also managed to change our washing machine in no time . I would definitely recommend him to anyone having maintenance issues .

Fantastic experience: We had issues with the washing machine and thanks to Raj this issues has been dealt really quickly and professionally.

Fantastic experience: Recently been in touch with Aztec Sales & Lettings for a rental property in Glebe Farm. which we liked, unfortunately could not complete the final transaction due to a sudden change in family circumstances. A thank you to the staff - Kias, Daniel & Michelle in helping us through the transaction.

Fantastic experience: I was looking for a house to move and I spot a really nice property in one of the great area in MK. Daniel from Aztec has been really nice to me since day one I met him for site visit, being details and provide every information that I asked for, and always reply email quick! Had a good experience in letting with him.

Fantastic experience: I had issue with a washing machine, Raj was very helpful and sort problem in 2 days

Fantastic experience: Great experience with aztec letting. Lovely and helpful people. Daniel showed me the property and was very helpful and respectful all along the tenancy process…

Fantastic experience: I am satisfied with Raj job. He helped me with maintenance process in my house. Helpful and kind person. Thank you for good job, Aztec.

Fantastic experience: Daniel Nichifor is a responsive real estate agent, I have no doubt that he has provided exceptional service and ensure a smooth and seamless experience throughout the entire real estate process.

Fantastic experience: I really want to convey my gratitude to Raj for the outstanding service you provided in resolving the maintenance issue in my newly moved house letting by Aztec. He was very kind, friendly and helped needly in the emergency situation and his dedication to ensuring everything was fixed efficiently have not gone unnoticed. Your professionalism is truly commendable

Fantastic experience: Lotoya, the Tenancy Renewal Manager at Aztec Lettings, has always been efficient and friendly whenever I have had dealings with her with regards my tenancy renewals over the years.

Fantastic experience: We have recently moved in to a property let by Aztec Lettings and it has been a really smooth process. Krish has responded to emails quickly and has been really helpful with any queries we initially had. She was also very knowledgeable about the property and the area surroundings! Very impressed.

Fantastic experience: I’ve been a tenant for over 10yrs & Aztecs have always been quick to respond to any issues I’ve had. Recommended

Fantastic experience: Michelle was instrumental in assisting us regarding, dealing with an issue we had. She has a friendly and approachable personality and very willing to go that extra mile to sort problems out, even if it's not in her domain. We appreciated this and Aztec's professional services.

Fantastic experience: I recently found a rental property with Aztec Lettings. They were amazing! Having made enquiries through several agents, Aztec were only one of two who replied to my enquiries really quickly. All the team were really helpful and knowledgeable. The website is one of the better ones with video tours of the properties available. My agent Daniel has been great. He was really accommodating with virtual viewings and communicated really well throughout the process. Everything has been unbelievably smooth. I would definitely recommend Daniel Nichifor and the company if you are looking for housing in the MK area.

Fantastic experience: International Peace of Mind!!! If i was able to leave 6 stars i would. I was looking for a flat from overseas for my daughter who was moving to MK for a 1yr work term. As a parent, i explained what i was looking for and Michelle found the perfect location. She helped us navigate through all the requirements and made sure that everything was put into place when we arrived in the UK. We literally got off the plane and straight to the flat!! For those of you that don't know, if you are coming from out of country......there is alot of red tape that you have to overcome....Michelle knew them all!! If you are looking for someone with knowledge and experience, and more importantly, someone who cares.....look no further than Michelle at Aztec.

Fantastic experience: Quick reaction if you have any issues, Ali helped me with my query the same day.

Fantastic experience: I placed my real estate in Britain in the Aztec agency . Frankly, he is very cooperative and always informs me of the latest needs of the house, including modifications and repairs. This is done as quickly as possible, and after that he informs me of the latest developments that he has made, providing me with pictures.

Fantastic experience: Very good team, quick response and helpful support Additional thanks to Raj for support, boiler issue resolved within hours.

Fantastic experience: Raj is really friendly and super efficient at handling all of my enquiries. He has been extremely helpful and I would highly recommend!

Fantastic experience: Great team, Raj & Daniel are always very accommodating and helpful. Raj has been brilliant in liaising with us and making everything very smooth and easy. He’s super helpful and great at handling enquiries and requests. Very happy with Aztec!

Fantastic experience: A big thank you to Aztec team, they are always very supportive, especially Raj our property manager, which is always very kind, helpful and professional! We would definitely recommend Aztec!!! Thank you for your hard work , Raj!

Negative experience: Absolutely terrible, if i could give no stars i would. Called and scheduled a viewing which i confirmed multiple times before leaving, travelled from London to Milton Keynes only to be told once i arrived (over the phone, they didn’t have the decency to tell me in person) that the property was no longer available. Their response was simply “that’s the way it is”. Terrible letting agency making the rental market experience worse than it already is.

Negative experience: Horrible experience and I waste of time and money. They asked me to pay 12 month upfront, when I already agreed to pay 6months upfront, due to have a CCj because of a £207 ticket. Bear in mind my tenancy is only for 6 months, agreed on and i paid my holding fee. Only for them to switch it up, stating my partner has bad credit, wasn’t the whole point of me paying for the whole 6 month tenancy to bypass this. Also you asked who would be paying the rent I confirmed it would be me. I sent three month bank statements, showing I earn 6 figure and can afford to pay, you also requested to see my savings account, to see my saving. Bare in mind they called me to view this property, before travelling from London I spoke to Daniel and told him I had a CCj, but I could pay upfront, if this was a problem with the landlord I understand, he said that’s fine, I should come for the viewing. I want me holding fee back, respond to my email. Worse experience ever!

Fantastic experience: Roofing issue solved quickly and efficiently - no fuss. Tenant

Fantastic experience: I used Aztec Sales & Lettings to find a tenant and let my property. Michelle and Daniel were the agents that I worked with. I was impressed by their experience and they provided an excellent, professional service.

Positive experience: Good service all round from initial enquiry until move in. Would certainly recommend.