Penrose Estate Agents Dunstable & Houghton Regis

Fantastic experience: Mel and the team are absolutely brilliant guiding you through every step, hats off to you guys..

Fantastic experience: AS I struggle with technology and IT Mel penrose dunstable was so helpful and very supportive .

Negative experience: Supposed to be a professional agent. I would strongly disagree. I have cancelled with these but they still have my house listed even tho I have emailed many times to remove the listing. Not professional at all. Pictures wasn’t great on the listing. I was very disappointed with the service received. I would not recommend.

Fantastic experience: Mel has been fantastic ! Excellent customer service , and truly cares about her customers thank you mel you’ve been a star

Fantastic experience: Brilliant staff excellent services

Fantastic experience: Had a very positive experience with Mel. She has been very polite and professional. Keeping us up to date every step of the way. Making the process nice and smooth. Thank you for the help Mel ☺️

Fantastic experience: We had an excellent experience with the estate agency from start to finish. The whole team was professional, responsive, and supportive throughout the sale process, and trying to make everything as smooth and stress-free as possible. A special thank you to Mel Hughes, who is very good at every stage. Her professionalism, dedication, clear communication, and genuine care made a real difference. She kept us updated regularly, dealt with queries promptly, and working to ensure the sale progressed smoothly. Her commitment and customer service are commendable. We recommend Penrose anyone looking to buy or sell a property.

Fantastic experience: Mel’s service is brilliant, when I emailed late at night I did not expect a response back until the morning, but Mel did not hesitate to email me and helped progress the case. I’ve left a full review on the Luton branch but wanted to ensure Mel’s communication was acknowledged under Dunstable as well!

Fantastic experience: I had the pleasure of working with Kieran, Vlada and Sue on my property purchase. They were always available to answer questions and arrange access, and were extremely helpful. Thank you.

Positive experience: Mel has been amazing guiding us through the initial process, super responsive. I don’t think there was a time I called where I wasn’t able to get through. Very friendly and helped ease any stress I had!

Fantastic experience: Ive been dealing with Mel for the next steps after the sale of property, she has been amazing and very suppotive as it was difficult circumstances. She calls me weekly to update, and also emails as well. She is very knowledgeable, and it is very re assuring knowing im only a phone call away if i need any help . Thanks Mel I also would like to mention the fantastic guys at the Luon branch, Ray , Oz , Joe and Ben ( who kindly went out of his way on some viewings ) thank you Sharon Kennard

Fantastic experience: Wanted to thank penrose for making our house sale as smooth as possible and Especially want to thank Sue She has been amazing throughout our journey, weekley phone calls and updates on the progression of the sale and always going above and beyond to help move things along Would highly recommend

Fantastic experience: Penrose Estate Agents very proffesional and very cheerful people I have dealt with the agents from the purchase of my second property. From day one till completion Penrose demonstrated their proffesionalism i decided to put back my property on the market due to the size, it took Penrose less than a week to secure a buyer. On behalf of my family I give a big thank you to Penrose. Much appreciated for everything you did to us

Fantastic experience: I am in middle of property purchase through Penrose estate agent. Everyone in the team seems very cooperative, helpful and a professional. Leave my final review Wednesday purchase has completed

Fantastic experience: We have had the pleasure of working with Penrose on both the property letting / management side and sales over the last few years. The team are incredibly knowledgeable, hardworking and result driven ensuring that their clients achieve exceptional outcomes. Their communication is detailed and comprehensive reducing the stress of property transactions. I would have no hesitation in recommending Penrose whatever your property needs are.

Fantastic experience: I’ve had a very positive experience with Penrose throughout the sale of my property. Communication has been clear and professional from the start, and the whole team has been supportive and proactive. Ben, Ozan have all kept me updated during the process and have been quick to respond whenever I had questions or concerns. They have made what can be a stressful process feel much more manageable. I especially appreciate the regular updates and honesty around timelines and progress. So far everything has moved smoothly, including the buyer’s mortgage offer and searches being ordered. Thank you to the whole team for your hard work and professionalism. I would definitely recommend Penrose to anyone selling their property.

Fantastic experience: Penrose have been supberb from the beginning with regard to the sale of our property. Their communication, assistance and reassurance have been brilliant. Highly recommend!

Fantastic experience: Excellent service from the Dunstable office team that dealt with the sale of my house. Kieran, and Sue in particular were on the ball with all enquiries, and the whole moving process was very efficient with their help. I would 100% use them again!!

Fantastic experience: Absolutely amazing estate agents, did not disappoint. Ozan you are a Superstar. Extremely efficient, friendly and honest. I have used their solicitors as well.

Fantastic experience: From the initial valuation process with Jon to the follow up with Mel and Kayleigh and then the eventual sale we have been very happy using Penrose and will 100% use them again. Their communication and support has been excellent.

Fantastic experience: Great Service provided by the Team, Especially Joe and Mel who were incredible. highly recommended.

Fantastic experience: Thank you Sue and team! As a first time buyer you made booking property viewings easy, kind and helpful throughout the journey. Always available if I had any questions and now I'm a proud owner of my own place! Thank you!

Fantastic experience: Lovely staff and understanding. Was really stressful to find the right conveyancing solicitors, as both me and ex has a financial interest in the property which can complicate the matter if only one person is on the title deeds However, Penrose recommended their solicitors- they took on my case in no time, unlike other law firms. Special thanks to my case handler Joe, Mel and Ryan (the manager)- all handled the sale and any issues pertaining to this in a prompt and a wise manner. Many thanks!

Fantastic experience: Thank you so much to the whole team, especially Sue who was with us for most of our viewings, your time was much appreciated!

Fantastic experience: I had a fantastic experience with Penrose. The team accompanied me through every step competently and professionally. From the initial connection through Ellisia, the viewing with Vlada, the contract negotiation and finalisation with Warren and the closure with Georgia… every step was seamlessly integrated with each other and made it very easy for me. In particular Warren experience and capability came out when he expertly drove the contract negotiations, finding the common ground for all and making it seem like a best in class case study on how to do a letting. Thanks for the fantastic experience and successful letting conclusion. Srini

Fantastic experience: It said and done by Penrose

Fantastic experience: I cant believe how easy the process has gone .The staff at Penrose have been helpful and patient.

Fantastic experience: Very friendly helpful quite happy with a service

Fantastic experience: We cannot praise them enough. The sold sign went up within a few days of them putting the house on the market and them showing it. The whole process has been smooth, efficient and professional. Strongly recommend this team of dedicated people.

Fantastic experience: Sue and the team quickly helped me buy a place with no headaches, constant communication when needed without the pressure. Recommended Surveyor’s/solicitors and Broker. Turn around 3 months . Nice one

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ "I had an excellent experience working with Mel Hughes as my Sales Progressor. From start to finish, Mel was incredibly proactive and attentive, always keeping me updated on every step of the process. She went above and beyond to make sure everything was moving smoothly and answered all my questions with such professionalism. I truly appreciated her dedication and commitment to ensuring everything was in order. Highly recommend her services if you're looking for someone who truly cares about your progress Zia

Fantastic experience: Really helpful, efficient and communicated frequently and professionally, highly recommend to other property owners

Fantastic experience: 2nd viewing of a property today in Caddington with Sue. Very professional, warm, welcoming and easy to deal with. Great communication over emails, and fast to respond to queries. An asset to the agency !

Fantastic experience: Dear Penrose, thank you for an excellent service. From comprehensive explanation at evaluation through great photos and posting of my property, guidance through process post offer acceptance. Sale achieved to target price in the swiftest time imaginable. So thanks again to: Sue Gibson, Kieran Burman and Mel Hughes. Very friendly and professional throughout.

Fantastic experience: Sue was absolutely amazing from start to finish. When we went to view one of their properties, she made the whole experience really pleasant and comfortable for us. She was incredibly welcoming, helpful, and took the time to walk us through everything properly without rushing us at all. Sue answered all of our questions clearly and made sure we understood every detail about the property. Her kindness and professionalism really stood out, and it was clear that she genuinely cared about helping us and making sure we had all the information we needed.

Fantastic experience: We had a great experience with the team throughout our purchase. A special thank you to Kieran, Sue, and Mel for their professionalism, support, and clear communication from start to finish. They were always helpful and responsive, which made the whole process much smoother. We truly appreciate their help and would highly recommend them. Neha & Steffin

Fantastic experience: Very dedicated and efficient. Would not hesitate to recommend

Fantastic experience: Big thankyou to Mel and Ray for keeping me informed of matters relating to the sale of my Mothers bungalow.Very professional.

Fantastic experience: Cannot praise penrose enough ben kieron and all team are amazing would recommend them to any one moving Customer service excellent always there to help you with anything our move from start to finish was brilliant they give 100% on everything thank you all

Fantastic experience: 5 star would highly recommend very good iv dealt with Alice a lot and has nothing but very professional and efficient !!

Fantastic experience: I can’t thank Penrose enough. Fantastic communication, supportive, proactive and made me feel like a priority. I would definitely recommend to all sellers and purchasers!

Fantastic experience: Sue Gibson has been one of the most helpful genuine person within this industry that we have met. She is very knowledgeable, patient and loves what she does best! I don’t think people are recognised in this industry enough. If you are property hunting do not go anywhere else but Penrose and if you are smart you would ask for Sue!!!

Fantastic experience: Mel Hughes is very helpful and prompt with communication and updating me from her end on what was going on in the early stages after my offer had gotten accepted. Any questions I had, she would take the time to answer them to the best of her ability.

Fantastic experience: Have finally completed on our sale and would like to thank Sue, Kieran and Mel for all their help over the past four months (and patience). Definitely recommend penrose estate agents. Thanks again for everything x

Fantastic experience: Dear Sue, We wanted to thank you for your patience and invaluable guidance throughout the process of purchasing our new home. Your professionalism and expertise have made what could have been a stressful experience into a smooth and enjoyable journey. We truly appreciate all the time and effort you have dedicated to assisting us. Your team’s dedication and attention to detail have been evident every step of the way, and we are grateful for your unwavering support. I would not hesitate to recommend your services to anyone in need of a reliable and professional estate agent. The level of service and care provided by Penrose Estate Agents is truly exceptional. Once again, thank you for everything. Sandra and Collin

Fantastic experience: Very happy with the staff at Penrose Estate Agents, kept me updated throughout the whole process, both Kieron and Sue kept in contact with me on a regular basis

Fantastic experience: Our Journey with Penrose Estate Agents have just been wonderful experience , the staffs are all professional, polite and friendly Special thanks to Mel hughes

Fantastic experience: Myself and my partner had the pleasure of meeting with Vlada at a property viewing in Dunstable. Vlada was incredibly friendly, communicative and very helpful during our viewing especially as first time buyers! Hoping we get to work together further going forwards.

Fantastic experience: As first time buyers, Sue has been extremely helpful and informative. She has kept us updated throughout the journey and has been a great constant throughout the entire process. Today we have finally completed on our first home and couldn’t be happier! Thank you all at Penrose Dunstable (especially Sue) for everything!

Fantastic experience: Vlada Grubil was excellent during the house viewing at 19 Buckwood Avenue. She explained everything clearly, was very professional, and made the viewing smooth and comfortable. Highly recommended.

Fantastic experience: Excellent communication so far with Melissa 5 stars

Fantastic experience: After visiting Penrose Estate Agents Dunstable & Houghton Regis I enquired about different mortgages and properties available in the area, As my wife and I will be looking in the future, Also Mel was very helpful and clear with all the information which I asked. Great service

Fantastic experience: We have recently sold our property through Penrose Estate Agents. We found the service to be very good, communication was excellent and we were updated regularly. Our property administrator Mel Hughes provided excellent backup during the sale process.

Fantastic experience: We wanted to say a huge thank you to the Penrose team for helping us with our house sale. Starting with Kieran, who initially came and spoke to us giving us confidence we had chosen the right estate agents. From the start of the viewings the team were very professional and kept us informed regularly. They offered advice on the market and were always confident that we would find the right buyer. The whole experience from the team was great, and we couldn't fault them, especially to Sue, Angel and Mel for doing all our viewings. Our biggest thanks goes to Sue for her constant feedback and updates, the regular calls really gave us peace of mind that our sale was progressing and Sue did this in a warm and professional manner. We couldn't recommend the team enough

Fantastic experience: I viewed a couple of properties with Sue Gibson. My sat nav had no idea where to go but fortunately as Sue knows the area so well she stayed on the phone and talked me to the destination. Brilliant!

Fantastic experience: So easy to work with and really professional. Kieran and Sue in particular were great - just got on with the job in the most efficient way. Highly recommend!

Fantastic experience: We have recently completed on the sale of our house. We chose Penrose for a few reasons; local, independent & reasonable pricing structure. They also have access to the three biggest online property portals in the UK which gave our property more exposure to the marketplace. Thanks to the team at Penrose Dunstable. We initally met Ben who gave us an honest and fair valuation. During the sale Sue, Mel and Keiran were great in supporting us through the process, giving us valuable advise and guidance and helping to aleviate any stress moments and getting the sale over the line. Thanks to the whole team for all your help.

Fantastic experience: Mel H has been great at keeping me up to date with my property sale and I would happily use Penrose again. Mel is professional and always happy to take a moment to reassure and explain next steps. I appreciate all your hard work. Happy Christmas to you and the rest of your team

Fantastic experience: The Dunstable were so friendly and helpful. They answered any questions we had and would highly recommend.

Fantastic experience: From start to finish the service and communication we received was excellent. Kieran and Sue were most helpful and made the whole process stress free!

Fantastic experience: Excellent sales service. Guided us the whole way.

Fantastic experience: Absolutely lovely team! Very friendly and great communication throughout the who process! Extra special thanks to Sue, kerian and Angel!

Fantastic experience: What an amazing team in the Dunstable branch, from the very beginning to the very end. No question was to silly. Always on hand to help when things felt to difficult. Kieran, Sue, Angel and Chloe - thank you so much.

Fantastic experience: The difference. From the last estate agent used who didn’t even bother to tell me when the last purchase attempt fell through. Penrose Estate agents in Dunstable have been great to deal with. Always on hand to help, always checking in and driving the purchase forward. Big thanks to Sue, Kieran, Chloe and Angel.

Fantastic experience: As 1st time buyers our Journey with Penrose Estate Agents Dunstable & Houghton Regis have just been wonderful experience , the staffs are all professional, polite and friendly. Their communication and customer service skills are TOP NOTCH we had the privilege to work with Sue G, Chloe W, Angel W. and rest of the team, we will definitely recommend 100%. Thank you to everyone for making this journey successful.

Fantastic experience: We had a great experience selling our home with Penrose. The team were really helpful, responsive and the whole process was very smooth. Would definitely recommend. Big thank you to Kieran and the team.

Fantastic experience: We bought our house via Penrose and also sold our flat with them. The service was brilliant and communication was great. We were very well looked after, particularly by Kieran. Penrose is a great asset to dunstable and the local area. Thank you so much for the genuine and friendly service you provided.

Fantastic experience: Wonderful people, Very good communication, they were involved in the process so much, they were there for us when we needed them the most. Recommend 100%. Sue Gibson, Angel White, Chloe White and Kieran Burman were stunning. Thank you so much for all of you.

Negative experience: worst customer service

Fantastic experience: Hi Penrose Team, We just wanted to place on record, our thanks for all your help and support in getting to the exchange point of our house sale. At every stage of the process - from having photos taken, property listed to now moving towards our completion date - Penrose have been great, and to all of you who have been involved in our sale & purchase - we just wanted to say thank you again. Highly recommend if you are buying or selling your home!

Fantastic experience: We sold our property via Penrose earlier this year and couldn't have asked for a better service. It was our first ever house sale so we were fresh to all of the process but Kieran, Sue, Angel, Chloe and Team made it an absolute breeze. From our first meeting with Kieran we knew we'd made the right choice, he was professional and personable, making everything easy. From there, we were guided by Sue, Angel and Chloe as we manoeuvred the sales process. They were on hand whenever we needed support and couldn't have been more helpful. Penrose found our buyers, they professionally listed our home and they ensured the listing was put in front of the right people. The whole process was impeccable and I can't recommend them highly enough!

Fantastic experience: I just wanted to thank Sue from Dunstable Penrose. We are on a property search to enable my elderly parents to relocate. Sadly my mother has quite profound mobility issues, but Sue made them feel totally relaxed, insisted there was no rush (although I overheard her discreetly arranging for her next viewing to be shown by someone else to make time). Very professional, very empathetic.

Fantastic experience: Penrose have been very good with sorting my Purchase, especially Angel as she was very helpful and professional. I would recommend them to anyone.

Fantastic experience: I recently sold a property through Penrose Estate Agents and was thoroughly impressed with their professional yet friendly service. It’s rare to find a company that combines efficiency with such genuine care. Kieron managed to secure a sale within just a few days, and Angel kept me updated regularly throughout the process. If only every property sale were handled this smoothly! I would highly recommend Penrose to anyone buying or selling in the Dunstable or Luton area. Thank you!

Fantastic experience: I used Penrose estate agency to sell my house in Dunstable, and the service was fantastic from all of them, especially Sue, Chloe and Kieran.

Fantastic experience: Sue was absolutely amazing, made us feel comfortable every moment and found us our forever home.

Fantastic experience: Sue Gibbson from penrose estate agents is one of the best, she is very professional, fast, and a extremely lovley person. She will get your property completed as fast as anyone. I'm sure she coul d turn water into beer if she wanted. Thanks Sue, we all appreciate you

Fantastic experience: I have no hesitation with recommending Penrose and would happily use them again. Their communication throughout the selling process has been excellent, and they have ensured that any snags along the way have been dealt with professionally and efficiently. The support I received helped me through a difficult time emotionally. Thank you Kieran, Sue and the team at Dunstable.

Fantastic experience: Sue has been an absolute pleasure throughout the sale of my Father in Laws property, she has always been available for any questions and more than happy to look into things when required. It makes the process so much easier when a calm and experienced person can take the stress out of moving. A big thank you to Sue and I hope Penrose are aware of how much a fantastic employee they have working for them - they are very fortunate.

Fantastic experience: Recently used Penrose for the sale of my property, Kieran was amazing from start to finish as was the rest of the team who played a part in the process, professional and great communication throughout. My property went on the market on a Friday evening and was sold by the following Tuesday! I have previously used Penrose and had a similar experience which is why I chose to go back to them and cannot recommend them enough, if you are looking to sell or buy do not hesitate to use them!

Fantastic experience: I had an exceptional experience with Penrose Dunstable estate agents during my home purchase. From start to finish, they made the entire process smooth and stress-free. Their team was incredibly supportive and consistently kept in touch, ensuring that every step of the conveyancing process was completed efficiently. What really stood out was their excellent communication; they managed to liaise effectively between all parties involved, which made everything flow seamlessly. I truly appreciated their dedication and professionalism in making what can be a complex process feel straightforward. Highly recommend Penrose Dunstable to anyone looking to buy a home!

Fantastic experience: What a team at the Dunstable branch!!. Kieran and Sue were absolutely brilliant. They kept me informed with regular updates. They sorted a major problem out with such ease, it did not feel like a problem. Was an absolute pleasure dealing with Penrose and would highly recommend them. I cannot praise them enough.

Fantastic experience: Very helpful,friendly and professional. Top notch.

Fantastic experience: The house we were selling was my late parents house so the sale was charged with emotions and memories. Our attempt to sell the house started with 2 other estate agents, sadly these agents did not perform, I felt like "just another job" to the 1st two estate agents, by chance we found Penrose and Instantly noticed a huge difference in attitude, communication and level of service. Kieran and Sue shone like stars during our selling process, they really understood the emotion of the sale. Feedback on viewings was always quick and when needed they offered full honesty, when an estate agent you have grown to trust tells you that your house is overpriced then you listen, we followed Sues advice, dropped our price and within 2 weeks has double figure viewings leading to a sale. Our house was in Toddington. If you need an estate agent in and around Dunstable then Penrose are your team, no ifs or buts. Thank you Kieran and Sue. Michael Adkins

Fantastic experience: We had initially used a 'bigger' estate agency when we had first put our house on the market (Sep 23). We felt that they didnt get us many viewings and had poor communication, our chain broke twice with them. We then went with Penrose in Dunstable as we were buying our property through them, and from day one the service from both Kieran & Sue was immaculate. They are always in communication, always providing feedback, and go that extra mile in trying to get your house sold. They managed to secure us a serious buyer very quickly and helped us through the process of both selling and purchasing. I highly recommend the team at Penrose if you are ever looking to sell or buy. Thanks again guys

Fantastic experience: I have recently sold my house though Penrose Estate agents in Dunstable. Extremely good service helped me all the way through process mighty 10 out of 10 Thank you all. Very best Alan

Fantastic experience: Really pleased with Penrose Dunstable, professional from start to completion and beyond. Sue and Kieran were always available and 'on the case', whether it was arranging viewings, negotiating the sale price or chasing the solicitors. Although it was a short chain, it wasn't without issues and Penrose were great at communicating what was happening (unlike the solicitors).

Fantastic experience: Penrose sold my house within two weeks! The team were amazing, especially Sue. Always kept lines of communication whether via phone call or email. Patient and professional!

Fantastic experience: Very proffesional agent,always kept you in the loop of what's happening,very helpful with whatever was asked of them.would definitely recommend them to anyone who was after their services .

Fantastic experience: I am so glad that I chose Penrose. Sue and Kieran have been fantastic from start to finish. They gave us a realistic assessment and valuation of the house based on where the current market is at, and then fully engaged with the marketing and viewings in an professional, timely, friendly, open and honest manner. They kept us constantly updated with feedback and next steps, and guided us through a rather complicated sale. Their recommendations were spot on with the solicitors we decided to engage with and their communication has been exactly the right amount. I would recommend them without hesitation. Thank you again.

Fantastic experience: Choose Penrose! We got quotes from local estate agents and nearly went with someone else. Honestly, choosing Penrose was the best choice I made throughout my extremely complicated and stressful buying and selling process. Kieran’s communication, relationship skills and industry knowledge were vital throughout. And when needed Ben’s leadership skills helped pull us through when it looked like the sale had all fallen through. Choose Penrose, Kieran and Ben - you will not regret it. Thanks guys!

Fantastic experience: Sue and Kieran have been absolutely fantastic from start to finish of our house sale. They kept us informed every step of the way and made the entire process seamless. We wouldn’t consider using any other estate agents in the future and would highly recommend them to anyone looking to move. One piece of advice: trust the solicitors they recommend – they’ve been just as amazing! Thank you so much! We are finally in our dream home and looking forward to the future!

Fantastic experience: We've recently completed a move with Penrose and couldn't be happier with the outcome. Kieran and team we're on the ball from the get go, from arranging viewings on our own property to liaising with our sellers on all queries we had throughout the process. Penrose maintained full oversight of the chain and kept us updated every step of the way, couldn't have asked for better partners with our move!

Fantastic experience: I recently purchased my first house through Penrose and would like to thank the team, particularly Kieran for all of their support throughout the process. As a first time buyer I felt at ease as they were always on hand if I had a query. I was kept regularly updated and the entire experience felt seamless. To top it all off, they managed to get everything over the line just before Christmas. Thank you Penrose, would absolutely recommend!

Fantastic experience: Just bought a property from Penrose and it’s been amazing from start to finish Very quick and efficient Special thanks to Sue for sorting out everything Much recommended

Fantastic experience: It was a pleasure dealing with Kieran, Sue & the team, they were highly professional, nothing was left unattended. They kept me in the picture at all times, l just gave them the keys & they took care of everything. I would recommend to family & friends .. Many Thanks Chris

Fantastic experience: I would recommend Penrose. I found Kieran and Sue to be professional, friendly and efficient when selling our house.

Fantastic experience: I recently had the pleasure of selling my house with Kieran and Sue at Penrose Estate Agents, and I couldn’t be more pleased with the experience. From our first meeting, Kieran was incredibly professional and attentive. He took the time to explain the current market and what they could offer, which made me feel confident that I was in good hands. Communication was prompt and transparent throughout the entire process, which I truly appreciated. The marketing strategy Kieran presented effectively showcased my property and provided valuable insights about the local market. His knowledge of the area was evident, and he addressed all my questions with patience and expertise. When it came time to show the house, Kieran and Sue were flexible with scheduling, making the process convenient for me. I never felt pressured. After receiving an offer, Kieran did an excellent job negotiating the terms and guiding me through the paperwork, ensuring everything went smoothly right up to the completion day. Overall, I highly recommend Penrose Estate Agents, especially Kieran and Sue, to anyone looking to sell their property. Their dedication and professionalism made the entire process enjoyable and stress-free. I am grateful for their support along the way!

Negative experience: Kieran came to value the house after selling nextdoors so I went thought everything would be fine. He gave us 3 different prices and 3 different timelines on those prices before we signed the contract. After a few days I picked him up on those timelines and he said "they are only words" he said that Infront of other people and he was aware that we had 24/7 CCTV so it was all recorded. He said Infront of my daughter that if he gets"the kids on side he gets the contract" also on CCTV that he was aware of. The lies that came out of them was unbelievable. Just so happens that I know the law so the contract was null and void. One of their agents slagged off a viewer for looking at our house which was two bed and wanted a 3 bed. Kieran said the next day they brought a 3 bed. Their agent slagged them off totally even giving the viewers ethnicity so we knew exactly who they was on about. There are a few health reasons which they was advised about before hand and sue said to my other half that she is a pain and won't be booking other viewings as they are pie in the sky as we had to cancel for the health reasons they knew about. The call was on loud speaker so a few ppl heard her say that. Stay away as we got rid of them for their lies and unsympathetic ways towards ppls illnesses

Fantastic experience: Really helpful and professional. Sorted our viewings at short notice and very helpful throughout. Thoroughly recommend without hesitation.