Connells Estate Agents Aylesbury

Fantastic experience: Myself and my partner are first time buyers and have been blown away by the friendliness, professionalism and knowledge shown by Liam at Connells. From our first viewing, Liam had all the information and support we needed, without being too pushy! As a couple who knew very little going into viewings, Liam was so understandable and explained everything to us so clearly. I hope we cross paths with Liam again throughout our journey to finding the right place, as he really was amazing!

Negative experience: Do not trust Connell Aylesbury, they are unprofessional and dishonest. They have no intention of helping to sell your property and they withhold your money. They begin by valuing your property at a promising amount, but once you pay the £5,000 selling fee, they make no effort to sell it at the valuation they originally agreed upon. Chase Caswell valued my partner’s property at £430,000 and told him it would be easy to sell. Just three months later, without making a proper effort to market it, they reduced the price by £40,000. Following that dramatic reduction in valuation, my partner asked to take the property off the market because selling at that price would be a loss. He requested a refund of the £5,000 selling fee, but Samantha Nleya, the branch manager, refused to issue a refund. £5000 they get to keep for doing nothing! They falsely value properties to persuade people to pay a selling fee, and once that fee is paid, they make no real effort to market the property because they have already have their money. It is extremely misleading and almost criminal that they can keep people’s money with no consequences. Looking into it online, it seems to be a trend with all the Connells branches. They’ll say it’s unprofessional to discuss the case with you but it’s avoidance and they’ve never shown an ounce of professionalism throughout the process.

Fantastic experience: Had a very good series of viewings with Liam this week. He was very enthusiastic and intuitive, and really helped me a lot throughout the whole process. Thanks Liam!!

Fantastic experience: We have been using Connells for their property management services. Dylan is excellent. He is fast at responding, knowledgeable and polite. He made the process of letting out our property run easy and smooth! Thank you very much!

Negative experience: I initially had a positive experience with your agency, but my recent interactions have been disappointing. Despite multiple requests to be removed from your marketing list, I continue to be contacted. I chose to proceed with another agent as their rates were more competitive. Today, someone from Connell's visited my property, citing interest from potential buyers in the area. I found this approach intrusive and unwelcome. I urge your team to respect customer preferences regarding communications and ensure that opt-out requests are fully honoured. Thank you for your attention.

Fantastic experience: Liam was amazing! He showed us a few properties in the area in great detail. Really recommend him!

Fantastic experience: I just came here to say what an AMAZING TEAM! A special thank you to Okan and Liam. Reliable ( I can always get through to someone ) Well mannered, polite, always keep in contact about the sale of the property and viewings, ALWAYS show up and let me know of any cancellations. Just fab.

Fantastic experience: Liam at Connells was an amazing help. As first time buyers, and not really knowing what we wanted/what we should do along the process. He showed us round many properties and was incredibly accommodating with booking viewings - even at very last minute requests he managed to squeeze us in. A real asset to the company

Fantastic experience: I’ve dealt with a few estate agents over the years and can safely say that Connells has been my favourite (don’t tell the others). Connells have handled everything very efficiently and professionally, while our lettings negotiator Dylan has been a delight to liaise with. He’s been very attentive, organised, and above all just a lovely person to talk with who’s been understanding of our questions and concerns. I really appreciate everything he and Connells have done so far, and I look forward to having them as our point of contact.

Negative experience: Very disappointed with the Aylesbury branch. Chase Caswell valued the property for a friend and it seems like they have a reputation for over valuing the property just to sign you up and keep coming back to reduce the sale value to get viewings. My friend signed up for upfront fee at seem like there was little incentive to push the sale. We asked for a refund of the fee as there had been few viewings but Samantha Nelya refused. After watching BBC Panorama undercover investigation, "Undercover Estate Agent" my fears were true. Do not recommend Connells business ethics. Avoid.

Negative experience: I would strongly advise anyone thinking of listing their property with Connells Aylesbury to proceed with extreme caution. We were initially advised by Chase Caswell, who valued our property at £430,000–£450,000 and told us it could “easily” sell at £430,000. Based on this advice, we agreed to their “Pay Fee” arrangement and paid £4,914 upfront, having been told the money would be held at head office and not released until the property sold. However, within just 3.5 months their advice changed significantly: Initial Valuation: £430,000–£450,000 Within 6 weeks: Suggested reduction to £427,500 Within a further 6 weeks: Suggested further reduction to £400,000 This means a reduction of £30,000–£50,000 from the original valuation in 3 and a half months which is outrageous. We received no offers and experienced numerous cancelled or no-show viewings. Despite this, Connells then suggested marketing the property at a level we would never have agreed to sell at, directly contradicting the original confident valuation that led us to pay nearly £5,000 upfront. Given the lack of sale, the dramatic valuation reduction, and the fact that industry standard is “no sale, no fee,” we requested a refund of our £4,914 and were willing to move onto a standard no-sale-no-fee contract. This request was refused by the branch manager, Samantha Nleya. It is extremely concerning that such a substantial upfront fee can be taken on the basis of a valuation that is then reduced so significantly within months, without a sale and without refund. In our experience, this felt misleading and unethical. Sellers should think very carefully before agreeing to any upfront “Pay Fee” arrangement with this branch.

Fantastic experience: We had a great experience with Connells from start to finish! I would particularly like to mention Okan, he had great communication throughout and made the whole process feel easy. If you are looking to buy or sell I would recommend Connells.

Positive experience: We recently purchased through Connells and Okan was great throughout the whole process. He was very professional in his approach, listened to concerns and always supported above and beyond when he could to help progress the purchase. There were a number of times we needed help and he always called us back with an update the same day even if it was just an update that he was still working on it.

Fantastic experience: I had dealings with Dylan, Harvey and Leanne during quite a stressful time of finding somewhere to live in a quick timeframe. They were all fantastic and supportive throughout. Special mention must go to Dylan who was incredibly clear and helpful throughout the process, even offering to take some of the work off my hands as he realised how stressful the situation was. Thank you all for helping me to find my new home

Fantastic experience: Paradigm Electrical Solutions Ltd are instructed by Connells to carry out Electrical works at various rental properties in Aylesbury and surrounding areas. We have for several months now been working alongside Kellie-Jo Smith and Isabella Dunn in Property Management, who we have found to be very dedicated (even working out of hours on several occasions a mark of investment in their work), organised and a pleasure to work with. They have the Landlord and Tenant's best interest in everything they do to ensure a successful outcome for all parties concerned. Highly recommend

Positive experience: We bought a house through connells. Great service. Chase organise a nice viewing and Okan give us the best customer service. Very helpful and tried hard to make sure we got answers on our questions Friendly team

Fantastic experience: Today I viewed three different properties through Connells, and I was assisted by Okan. He was professional, friendly, and extremely knowledgeable throughout the process. Okan took the time to understand what I was looking for and provided clear, helpful information about each property. His communication was excellent, and he made the whole viewing experience smooth and comfortable. I genuinely appreciated his patience and the effort he put into ensuring I had all the details I needed. Highly recommended thank you, Okan, for your great service.once again thanks to Okan & Connells.

Positive experience: Connells assisted us in the purchase of our first home. Being FTB it was a very stressful and turbulent journey, however, Okan, Samantha and Chase were fantastic at making sure we made it to the end and we have now completed on our first home. Thank you to the team at Connells Aylesbury for working so hard and making sure we were able to buy our forever home and would recommend them to those looking to do the same. x

Fantastic experience: Yesterday I visted the Aylesbury branch to sign some forms relating to the purchase of a property. On arrival I was greeted by the friendly and welcoming staff who immediately offered me a seat and a drink while I waited a few minutes as I had arrived early. I then saw Samantha who went through the forms and explained everything and answered any questions I had, thus making the process stress free and easy. Overall from the first contact up to this point the staff have been very professional, friendly and helpful and I am very pleased with the process and the support I have received thus far.

Positive experience: Connells Aylesbury assisted very well from the viewing of the property to me moving in and it took a maximum of a week for all this happen. My headache was made less when I found out about the zero deposit scheme which helped me immensely. Information shared and communication by the staff was effective and helpful. Big shout out to Leanne and Dylan as they were the ones who assisted me through out my process. I was genuinely surprised with Connells Welcome to your New Home present they gave me on my day to move in. Last but not least the friendly smiles from the staff when you enter their premises, it's lovely to be welcomed. I highly recommend Connells Aylesbury

Fantastic experience: It was made so easy n to each n every step was documented in black n white,response was immense.Big up to you all guys,Dylan you were great bro n the Zero deposit scheme you introduced to us financially emancipated us

Fantastic experience: I had a fantastic experience working with Amy at Connells Aylesbury. From start to finish, she was incredibly professional, responsive, and genuinely caring throughout the entire process. She took the time to understand our needs, kept us informed at every step, and made everything feel smooth and stress-free. Amy’s communication and attention to detail were outstanding — she truly went above and beyond to provide excellent service. I would highly recommend her and the Connells Aylesbury team to anyone looking for a trustworthy and dedicated agent. Thank you again, Amy, for all your help!

Fantastic experience: Harvey Crockett was a very helpful agent from start to finish in getting our new home, he followed through all the way. I will recommend him anyday

Fantastic experience: Working with Dylan in Lettings side of the business, grateful for the speed Dylan was working helping us answer all of our question and queries. Arranged viewings fast and working together to find the right properties in the future too.

Negative experience: Gazumping Specialists Even after your offer has been accepted and you have provided all the documentation, they will still show people the house. The only positive is that I will never have to deal with them again. For once believe what you read in the papers.

Negative experience: I really didn’t want to leave a bad review, but after everything that happened with Connells Aylesbury, I feel I have to. I even emailed their lettings administration before posting this and never got a reply. I booked a viewing for an apartment at The Exchange which was cancelled and rescheduled several times because they “couldn’t find the keys.” I took unpaid time off work each time but stayed patient. When I finally viewed it, the agent (Ammy) was lovely and professional, but the manager was rude, dismissive, and clearly unorganised. After applying, I was told someone else wanted to move in earlier — even though all the delays were on their side. I even changed my plans to make it work, but no one called back. The whole process was chaotic, communication was awful, and the manager seriously needs proper training in professionalism and customer service.

Fantastic experience: Great branch of property agents - both sales & lettings ! Chase & the team supported the journey to market the property for sale and managed to find a good buyer & price within good time. Okan & team helped us until the date of completion to make it seamless. Highly recommended !

Negative experience: Buyer Beware - My Experience with Connells Aylesbury I rarely leave reviews, but my experience with Connells Aylesbury during a four-month property listing compels me to warn other sellers. From the outset, I was promised weekly catch-up calls and proactive support. In reality , I received just one phone call within the whole period. Conclusion - Connells Aylesbury offered me a reactive, hollow service with no real customer care, no strategic marketing, and no accountability. In my experience, they did not demonstrate the expertise or commitment expected from a professional estate agency. I strongly advise any seller to proceed with caution. Ask tough questions upfront and make sure they can truly deliver on communication, strategy, and service - because I was promised all three and received none. 1. Lack of communication & proactivity Over the entire listing period, there were only around 12 - 14 viewings, and I received feedback just once. Even the feedback was generic and meaningless. There was no insight, no advice, and no sign of any strategy to actually sell my house (other than reduce the price). When I challenged this and asked key questions, the negotiator (inexperienced and clearly unsupported, albeit a nice person) could not answer these. Instead, I was told in person to 'be patient, the market was slow'. No marketing plan. No fresh ideas. (sorry, other than change the pictures) Just excuses. Worryingly, they included cancelled viewings in their figures to make activity appear higher. This shows either a serious misunderstanding or a deliberate attempt to inflate performance. 2. Reactive, not Proactive Connells did nothing to adapt, refine, or even question their approach. Despite my concerns, no one from Connells ever asked why I was unhappy or how they could improve. The office manager only getting involved at termination stage (see below). 3. Termination & Tone-Deaf Response When I terminated the contract, their urgency suddenly appeared - but not to resolve the issues. Instead, they focused on enforcing a 28-day termination clause and warning me about dual commission. Still, no interest in understanding my dissatisfaction. I was even told by the office manager, that an after hours visit from the negotiator at 4:30pm was an example of them 'going above and beyond'. This perfectly highlights the disconnect - doing the bare minimum was presented as exceptional service. I hope this is useful to anyone in and around the Aylesbury area and please don't be mislead by the Feefo reviews on their website. Feefo are invited reviews, so they will only seek to ask customers who have had a good experience to leave a review. Google and Trustpilot are more accurate.

Fantastic experience: I had a brilliant experience selling my flat with Connells. Chase and the team couldn’t have done more for me. Their communication was excellent. I highly recommend.

Fantastic experience: ⭐⭐⭐⭐⭐ Samantha at Connells Aylesbury – A True Lifeline During a Difficult Journey I honestly don’t even know where to begin in thanking Samantha at Connells Aylesbury — she has been an absolute rock during what can only be described as one of the most challenging and emotional chapters of my life. This journey hasn’t been easy. It’s been full of twists, turns, delays, and moments of real uncertainty. At times, I’ve been stressed, anxious, and yes — probably quite demanding! But through it all, Sam has never once faltered. She has been consistently supportive, always at the end of the phone, and incredibly understanding of everything I was feeling and facing. What stood out most was her realism, honesty, and transparency. She never sugar-coated things, but somehow still managed to be reassuring and calming, even when delivering the hard truths. I never felt like just another case or transaction — Sam made it clear, through her actions and her words, that she genuinely cared about helping me get through this, not just get it done. No question was ever too small, no concern too much trouble. Whether it was a last-minute panic call or an emotional wobble, Sam was there — calm, clear, and grounded. That kind of consistency and empathy makes all the difference when you're dealing with something as big and life-changing as a house move. I genuinely don’t think I could have got through this process without her. Her professionalism, patience, and dedication were second to none, and I will always be grateful for the part she played in making this move happen. If you're looking for someone who is not only brilliant at their job but also truly cares about their clients and supports them like a friend — Samantha is that person. I cannot thank her enough.

Fantastic experience: A well deserved five star for Chase Caswell from the Aylesbury team, who went above and beyond our expectations with helping us selling our property. As he walked through the door we knew he is the right guy: friendly, professional, observant and knowledgeable. The first and also last viewing resulted in an offer, which we accepted. I am pretty sure we were the few people lucky enough to have an offer after just one viewing, but I know this is because Chase. If you want a smooth, pleasant journey in selling your house, I strongly recommend calling Connels in Aylesbury and asking for Chase.

Negative experience: I was contacted by their agent offering me to act as broker to help me approve my mortgage. I was very clear I would not pay any fee without the lender confirming the mortgage had been approved. Mr Hussain was dishonest and scammed me as I let very clear to not take payments if the lender had not agreed give the loan after checking all my documents. He mislead me and took the fees even he knows and understood my conditions. I reported to police and my bank. I am still shocked he took the fees at the application and not after the process was completed as I asked and he agreed before. I gave my card details but did not authorised the agent (Mr Wahid Hussain) from 2 Temple Street, Aylesbury Buckinghamshire, HP20 2RH to get any payment until the application were processed. As soon I saw they charged my card I asked the refund and as I knew I had just been scammed and they started to tell it should be escalated to their director and refused to refund. I opened immediately a fraud complaint with my bank and to police. He said Halifax had accepted and I should not worry about it, today when I went there he changed to Natwest but by email and call did not said anything and today was supposed to sign papers to get the Halifax application not do a new application at Natwest that it was already rejected when I have applied. I hope this helps someone to not be scammed. Be aware always if they ask you to sign papers personally. P.S. See at the bottom of one of my email messages. I went today because Halifax approved my application. He made me drive 32 miles today to say he had another lender even if I asked to confirm my application were approved before proceeding.

Fantastic experience: Harvey was very helpful, made the process easy, quick and smooth.

Fantastic experience: I can say that it is at the top of the list in Aylesbury. Their quick phone response, their empathy and their help with all kinds of problems are simply amazing. I would like to thank Dylan and the entire team.

Fantastic experience: Dylan went over and above to secure the right tenant for us. He was professional, friendly and communicated effectively throughout the whole process. We had previously used another Estate Agent in Aylesbury which resulted in three years of terrible tenants who consecutively wrecked the apartment. Dylan was very sensitive to the trauma we had experienced and dealt with the hostile outgoing tenants extremely well. We will definitely use Connells again.

Fantastic experience: Dylan was a real help throughout the letting process and based off my experience with him, I would wholeheartedly reccomend both him and Connells.

Fantastic experience: I would rate Connells a full 5 stars for their outstanding customer service—especially thanks to Liam. He's a young professional with impressive ethics, a sharp mind, and an admirable work ethic. Liam took the time to drive me to several properties of interest, navigating every road with ease and confidence. It was a genuine pleasure to meet someone so driven and ambitious, clearly committed to excelling in his role. Regardless of whether I end up purchasing a property through Connells, I can confidently say that Liam is a true asset to their team. He even managed to convince me to meet with their mortgage advisor—a testament to his professionalism and approachability.

Fantastic experience: Great, friendly & professional service! Very smooth and well controlled process from viewing to contract sign off. Renting a property is not easy, but Dylan and Amy made the viewieng and follow up process to TA sign off quick, smooth and easy. Thank you

Fantastic experience: Lovely workers, very communicative, make a difficult process much easier than anticipated.

Fantastic experience: We've had a great experience with Pritesh, he's been incredibly helpful answering any questions we had as we look to sell our first house. Thank you to Pritesh and the whole Connells team!

Fantastic experience: Okan Gucluer at Connells has been an absolute star from my very first enquiry through to completing on our house sale. Thank you Okan for always being an understanding voice at the end of the phone.

Fantastic experience: I’m going through the process of signing a lease agreement with one of Connells properties, I’m happy with the process and the communication I’m getting. Very transparent and helpful indeed. I’m glad I’ll be renting a property from them. Another review after 6 months, but so far so good. Thanks to Dylan.

Fantastic experience: We had a fantastic experience with Connells Estate Agents Aylesbury. From viewing the property to moving in, everything was completed within just five days. The online referencing process was quick and efficient, and the team made everything so straightforward. A big thank you to Dylan and Leanne, who were incredibly helpful and supportive throughout. Their communication was excellent, and they really made the process stress-free. The Zero Deposit scheme was also a huge help, reducing upfront costs and making the move more manageable. Highly recommend Connells Aylesbury for their professionalism, speed, and customer service!

Fantastic experience: Great Lettings department. Special mension to Leanne for her passion and professionality: caring, kind and professional she has done several extra miles to accomodate all our requests; a great emploee and a wonderful person. A real (5) star(s).

Fantastic experience: After putting my late mother’s property on the market with 2 different Estate Agents with no success, I contacted Connells in Aylesbury. Chase Caswell, the Senior Instruction Manager, visited and was confident that they could find a buyer. After 6 weeks Connells negotiated a good sale price that we are happy with and we are proceeding with the sale of the property with the help and guidance from the team at Connells!

Fantastic experience: I truly appreciate their help in finding a flat and securing the deal. They were the only agency that demonstrated real expertise, kindness, and punctuality throughout the entire process. I worked with Dylan, who was especially knowledgeable and cooperative.

Fantastic experience: Amazing customer service, very helpful and informative. Special thanks to Dylan. He helped us find an amazing new home and accommodated our beloved cat.

Fantastic experience: Very good and easy working with Connells, the response time of the team is very quick. They also proactively work to get tenant to view your property and provide feedbacks.

Fantastic experience: We are in the process of selling our property, and connells have been great, especially Chase. Any questions we have, he's got back to us straight away and really helped and guided us through the whole process. Nothing has been too much trouble for him. Great customer service!

Fantastic experience: We had a great experience with Connells when putting our house on the market. The team was efficient and kept us throughout the process. A special thank you to Chase, who was incredibly helpful and responsive always available to answer any inquiries and guide us every step of the way made the experience much smoother. We highly recommend Connells to anyone looking to sell their home. Thank you again for the excellent service!

Fantastic experience: Chose to sell our property through Connells Aylesbury after a valuation with Chase. He was enthusiastic from the start and showed a lot of drive to help us sell for a great price, which was really refreshing and positive. Viewing booked in promptly and a great offer agreed having been on the market for less than 2 weeks. Contact has been great from Chase, with really great replies and communication. Would highly recommend - will be worth the fee!

Fantastic experience: My experience with Connells have been very impressive. From the moment I initially dealt with them almost 3 years ago when dealing with the letting of the property until recently where they have released my deposit. Isabela Dunn was the last person I dealt with. She is very professional, responds to emails in a timely fashion and she was very helpful indeed. Please continue to good work you do! Thanks you, Connells.

Fantastic experience: Dylan at Connells Aylesbury is a professional gentleman. He was very patient when I was a few minutes late for the viewing appointment. Very friendly and helpful—his communication is top-notch.

Fantastic experience: Having purchased a property from a seller / solicitor combination who seemed to be utterly disinterested in actually completing the sale, I can't possibly recommend this agent enough. Okan absolutely moved a mountain to ensure the sale completed a mere hour before I would have no choice but to back out of the purchase. Without his dedication I am convinced I would still be renting today.

Fantastic experience: I had a great experience with Connells during the initial stages of the letting process. The team was professional, responsive, and very helpful in providing all the necessary information and support.

Fantastic experience: Adam in Connells Aylesbury was brilliant! Great customer service, extremely helpful and kept me up to date with everything throughout the process. Very happy with with Adam and Connells, will gladly use them again in the future.

Fantastic experience: We had a really good experience with Connells. Although our sale wasn't all smooth sailing it was no fault of Connells and their communication was excellent through out. I especially want to thank Chase and Rawail, they were both kind, professional and so helpful through the whole process.

Fantastic experience: Very professional and helpful. I was able to get a viewing the next day at my preferred time. Dylan Connolly whom was showing me the property was very knowledge and efficient at answering any queries I had and made the whole experience pleasant.

Fantastic experience: Dylan and Adam in Connells Aylesbury are both fantastic gentlemen. They were incredibly patient, friendly and helpful to me whiles looking to move house as a new mum with all its stress. They both took their time to explain my queries clearly and professionally. I am therefore without any hesitation in giving this recommendation. Fab work !!!!

Fantastic experience: Been extremely helpful from start to finish. Amy showed us the flats and answered all questions. Dylan was always quick to respond on emails and answer all the queries I had.

Fantastic experience: Recently moved into Aylesbury, and Connells have been stellar in their support for both me and my partner. Dylan, our estate agent, was quick to reply and humour any and all queries and questions we had, and we're happy with the result.

Fantastic experience: Dylan Connolly was incredibly communicative. He promptly answered calls and emails, keeping us informed about every development. His ability to clearly explain complex contract details was particularly helpful. Appreciate his help thanks for everything..

Fantastic experience: Excellent service when finding our new rental property and smooth process to sign agreements, and very thorough pre-tenancy checks. Very happy with Dylan who helped us from start to finish.

Fantastic experience: I have had a great experience with the the Connells Estate agents in Aylesbury. Dylan, the agent I am dealing with, is just so on point. Emails are responded to in a quick turn around and no question is to silly to ask. He has been incredibly helpful from the start and really knows his stuff. The customer service from him was more than I could have expected. Very positive experience and I would definitely recommend Connells in Aylesbury to anyone looking to move to the area.

Fantastic experience: I had a wonderful experience with Connells. They were highly professional and prompt with answering their emails. I had a great experience 10/10

Fantastic experience: We had an excellent experience working with Connells during our journey of buying a house. From start to finish, Rawali Qadri was incredibly professional, approachable, and efficient. His communication throughout the entire process was outstanding, keeping us informed and reassured every step of the way. He consistently went above and beyond to ensure that everything ran smoothly, making what can often be a stressful experience much easier for us. His knowledge and attention to detail truly stood out, and we felt confident in his guidance throughout the entire process. We are genuinely grateful for his support and would highly recommend Connells to anyone looking to buy a home. Thanks again Naz

Fantastic experience: Connells were helpful from first to last, steering us through the various processes to sell the house and working assiduously to show prospective buyers the property. All those I dealt with were professional and personal. I am happy to recommend them.

Fantastic experience: I had the pleasure of working with Rawail from Connells, and I couldn't be more satisfied with the service provided. From the initial consultation to the final stages of the transaction, Rawail demonstrated professionalism, dedication, and outstanding support. Throughout the entire process, Rawail was always responsive, attentive to my needs, and went above and beyond to ensure everything went smoothly. His efforts made what could have been a stressful experience into a seamless and enjoyable one. Thank you, Rawail, and the entire team at Connells, for your exceptional service. I highly recommend them to anyone looking for a reliable and professional estate agent.

Negative experience: Recently taken on a property to let with connells, we’ve had some snagging issues within the house however they have failed to have this seen to for months. Constantly told we’ll have a call back but have still never got a call back or the issues in our home fixed which consequently has now resulted in our toddler injuring themselves.

Fantastic experience: Dealing with Connells during our moving process was probably the best decision we made. They were so helpful, very quick with their replies through email and calls and just gave outstanding customer service. Dylan was absolutely amazing with everything he helped us with and even after we moved and had a slight hiccup with something he was fast to reply and managed to get it sorted within a day and saved me a lot of time! I couldn’t recommend them enough and if we move again we will definitely be sticking with Connells! Thank you guys for everything we are so grateful, you helped us find our home for our new little family!

Fantastic experience: Had an excellent interaction with Dylan from Connells who helped me in my house relocation process. Much appreciated for the constant support I received.

Fantastic experience: I had an excellent experience with Connells. Communication was good and they found me a tenant extremely quickly. Great service.

Negative experience: Don’t let or Buy the property in Alton Mews Aylesbury, HP19 8JZ. Be careful if you’re still going ahead with this property. The property is poorly built and the painting and the electrical works are of very poor quality. I would have given 0 rating if possible. If you have gone through them for letting and if you have paid some deposit, you are never going to get any money back. I paid £1146 as deposit and stayed there for 10 months. It was very new property. Already there were marks on the bathroom floor of paints, and in checkout they have mentioned as the floors are not cleaned though it was given back in exact condition i got. They conducted the checkout without my presence. The bulbs keeps flashing even after changing them already 3 times in last 10 months. our property was in the ground floor, so due to the moisture the walls were getting moulded regularly even after cleaning. The edges of every walls were showing wear and tear due to the poor quality of painting. The property was handed over well cleaned and they haven’t returned me a single penny as they say it requires deep cleaning. I wasted my 2 days to clean them. Deduction of some amount is acceptable, but whole amount for due to the poor quality of the building is not acceptable at all. Rubbish customer service and Mr Alexander was of no help Now they have come up with another excuse, they can’t recognise me it seems. Whoever replied to my email make sure you have collected enough details before posting rubbish things. I am sure I have written about your office in 2, temple street. I used to live in 1005 Alton Mews from 2/12/2023 to 05/10/24. What else you need to prove that I got no wrong here?

Positive experience: Dylan from Connells was super helpful and made the whole renting process smooth and easy. Highly recommend!

Fantastic experience: Just finalised finalised the process of finding a new tenant for my investment property and the varies pre occupation box ticking etc. I must say the lettings team were excellent - instantly accessible, professional and a delight to deal with.

Fantastic experience: The best part of working with Connells is their high standard of customer service. Having spoken to different members of staff during the process of selling my parents' house, I can say I have always received a friendly, warm response and they answered any enquiries promptly. They have been very clear in their communications with me and the house sold quickly and above the asking price. I would happily recommend them to others in the area.

Fantastic experience: Excellent service from Connells, particularly Dylan, whose communication and organizational skills were outstanding. He kept me well-informed throughout the process and addressed all my queries promptly, ensuring a smooth transition. Highly recommend!

Fantastic experience: I had an excellent experience with Connells Estate Agency, thanks to the exceptional support of Dylan and Adam. They were consistently helpful and made the process smooth and straightforward. The use of Safekey Tenant for referencing is a standout feature, I was impressed —it's a user-friendly platform that lets you complete your application in just five minutes. If you’re looking for a reliable and efficient estate agency, I highly recommend Connells.

Fantastic experience: Great experience with Connells and Dylan has been excellent with communication and has good organisational skills. He has regularly updated me and answered my questions adequately making my move smooth - keep up the good work Dylan! Highly recommended!

Fantastic experience: I use Connells to rent my property and have done for a few years. Really good outfit. Knowledgeable about renting, quick comms, fast payment and everything runs smoothly. I deal with Dylan Connolly and Adam Manning, who are great.

Fantastic experience: My partner & I are moving out of our family homes for the first time which can be stressful however, Dylan at Connell’s has made the process as easy & stress free as possible for us which we are so appreciative of. From the good communication, to the great energy the agents have, we can’t thank them enough for how smooth they made this process and for the good experience we have had with Connells. 10/10 recommend

Fantastic experience: I had an exceptional experience with Dylan from the Aylesbury Connells Branch, his professionalism, expertise, and dedication to finding the perfect rental property for me was truly impressive. From the initial consultation to the final move-in, he was responsive, friendly, and made the entire process seamless. I highly recommend Dylan and Connells to anyone seeking a reliable, efficient, and customer-focused letting agent. Five stars and well done!

Fantastic experience: Awesome experience with Connells. Very professional! We had a viewing with Mr Rawail couple of weeks back in Aylesbury. I was bit late for my appointment but Rawail made sure I will get enough time to look around. He also assured a second viewing if I have interest to go ahead. A very friendly gentleman with knowledge of the area and property values. We also had a great session with Erien for mortgage illustration. We liked the whole team of Aylesbury Connells. It was a great meeting. Highly recommended!

Fantastic experience: Connells Aylesbury has provided us with exceptional and smooth service. Cannot thank them enough in words. They have been there for us every step of the way. Have been completely honest and transparent about everything, didnt sugarcoat anything. They were on top of their game in terms of viewings and sold our property within the time frame they promised. Special thanks to Samantha and Ravail.

Fantastic experience: Excellent service and great team effort. Less than 48 hours and offer accepted over asking. Chase helped previously and made an extremely good first impression so had to be our first port of call to sell our property, clearly had done his research as he had a very accurate valuation extremely close to the RICS surveyor and processed the property to market quickly, always contactable and quick to respond, made us feel very supported in the process. Rawail clearly understood the property and his buyers and brought the right people at the right time to see the property. The first viewing an offer was submitted. Which demonstrates the ability to match the correct buyers to the matching homes. And Erien has processed all the documentation, mortgage application, insurances and services quickly and was extremely patient and efficient through the process, getting us great deals and helping us pay as little out of pocket to the process. All round great, astute and efficient team, always seem happy to help and the help comes quickly, well worth approaching for the sale or purchase of a property in Aylesbury.

Fantastic experience: I cannot recommend Connells Aylesbury highly enough. These guys truly work as a team, their professionalism is beyond expectation. From the moment of enquiry to “SOLD” this team has guided us throughout, even down to the random panic questions from me, nothing is too much trouble. A special thank you to Rawail, and your amazing selling skills. Thank you, we are truly thankful we choose you !

Fantastic experience: Very friendly, polite and efficient staff. Dylan was exceptional! He went above and beyond the call of duty to help us with our search for a property!

Fantastic experience: Great and attentive service from the lettings team, Dylan, Gabriella and Adam. Backed up by a fantastic branch manager, Sam. Definitely recommend. Quick service, very competitive, friendly. Best in market!

Fantastic experience: Connells Estate Agents are reliable and efficient. I love the teamwork My newly rented apartment is very neat and lovely

Fantastic experience: Would like to thank Connells Estate Agents Aylesbury for organising a lovely apartment for me. Thanks to Dylan and Adam, they’re very loyal and friendly. Keep up the good work

Fantastic experience: We recently worked with Adam and Dylan at Connells, Aylesbury and our experience has been exceptional ! Very approachable, understanding and easy to get hold-off (unlike many other agents). The whole process was smooth and they kept us informed every step of the way. I would highly recommend their services and wouldn't hesitate to work with them in future too !

Fantastic experience: Connells Estate Agents Aylesbury provided exceptional service throughout my recent property transaction. Adam, Dylan, and the team went above and beyond to ensure a smooth and stress-free experience. Adam's expertise and guidance were invaluable, helping me navigate every step of the process with confidence. Dylan's dedication and attention to detail were evident in his proactive approach to addressing any concerns or questions I had. I was particularly impressed by the speedy service provided by Jack Stanley. His efficiency and professionalism ensured that all necessary paperwork and communications were handled promptly, expediting the entire process. Overall, I highly recommend Connells Estate Agents Aylesbury for their outstanding support and commitment to delivering exceptional customer service. Thanks to Adam, Dylan, Jack, and the team, my property transaction was a seamless and positive experience.

Fantastic experience: The whole team especially Dylan and Adam were amazing! Very kind, approachable, and helpful throughout our whole letting process. They made our settling into our new place much more easier and smoother. I surely recommend their whole team to help you with your housing needs. !!!

Fantastic experience: I have worked with the lettings team on numerous occasions, completing decorating works for their landlords. They are always a pleasure to work with and are brilliant at what they do! Cheers, The Little Decorating Company

Fantastic experience: Regularly have had dealings through work with Kellie in property management. Always an excellent service with great communication. Highly recommend - keep up the great work

Fantastic experience: Highly recommend their services to anyone interested in renting. Made the process run smoothly and stress free! Appreciate all the support from the whole team, what a lovely team!

Fantastic experience: Adam Manning and the lettings team have always been very helpful knowledgeable and happy to help with any issues regarding letting property, we found him very professional pro- active and insightful, up to date with all the latest legislation and very prompt in returning calls which we find particularly important.

Fantastic experience: We work with Connells Lettings as a contractor, providing end of tenancy deep cleans to the Lettings properties - we always ensue a very seamless booking process with Connells. Adam Manning is incredibly helpful and a delight to work with! Highly recommend to all contractors for an easy business relationship.

Fantastic experience: Quick and easy. Dylan, Adam and the team were great from start to finish. Would 100% recommend if you looking to rent/buy.

Fantastic experience: Moving to our new home was a breeze, all thanks to Connells! From start to finish, the process was incredibly efficient. The team at Connells exhibited utmost professionalism, ensuring a seamless exchange and timely completion. I can't thank them enough for their exceptional service and highly recommend them to anyone in need of a smooth moving experience.