Connells Estate Agents Ipswich
6 Princes St
IP1 1QT, Ipswich
+441473233966

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: 9h-14h

Discover Connells Estate Agents in Ipswich, part of one of the UK's largest and most successful estate agency networks, boasting over 1,200 branches. Our Ipswich branch provides a comprehensive range of property services including residential sales, new homes sales, residential lettings, mortgage services, auction sales, and surveying.

Located in the heart of Ipswich, we cover the town along with surrounding villages, marketing a variety of properties across all price ranges. We also collaborate with a number of new homes developers, offering a selection of newly built homes for sale.

The sales team, led by Branch Manager Callum Byford, possesses significant local knowledge and experience, with over five years in the branch. Our dedicated team is committed to delivering exceptional customer service and achieving the best possible price for your property. Additionally, our lettings team, headed by Bernice Wheeler, provides tailored services for both landlords and tenants, ensuring a smooth and efficient lettings experience while maximizing returns on investment.

We take pride in offering expert support for all your mortgage and protection needs, thanks to our Mortgage Services Branch Director, James Allen, who is always available to assist you throughout your property journey.

Our comment from Agencias Inmobiliarias about Connells Estate Agents Ipswich:

Connells Estate Agents Ipswich is a highly reputable agency known for its exemplary customer service and commitment to facilitating a smooth property buying and selling experience.

Clients consistently praise the professionalism and responsiveness of the team, including notable agents like James Allen, Callum, and Katy Watts. From providing sound mortgage advice to offering timely updates and support throughout the buying process, Connells has earned accolades for their attentive and efficient approach.

Users have highlighted various positive aspects of their experiences:

  • The team is described as friendly and approachable, fostering a supportive environment for both first-time buyers and seasoned sellers.
  • Exceptional Communication: Clients have noted that they were kept informed and updated throughout their transactions, helping to alleviate the stress often associated with buying or selling a home.
  • Knowledgeable Staff: Agents are praised for their expertise and depth of knowledge about local properties and the housing market.
  • Connells offers a seamless process from start to finish, with some clients reporting successful sales within days.

While experiences are overwhelmingly positive, a few users have mentioned instances where further proactivity from the agency would have enhanced their experience. However, these comments are outweighed by the many commendations received.

In summary, Connells Estate Agents Ipswich stands out as a trustworthy choice for anyone looking to buy, sell, or rent a property, thanks to their dedicated team and commitment to customer satisfaction.

Connells Estate Agents Ipswich: Reviews

4.9/5 (200 Reviews)
Anthony Jackson Published on Google 2 months ago

Fantastic experience: As a first time buyer, my main motivation was speed and clarity, I got both of these things here. I received solid advice from James and then Ashleigh kept on top of matters for us, she was also very kind and patient, a credit to her branch. We purchased the full connells package and did it all through them, this made things less complicated. Could we have got it slightly cheaper... Sure, would it have involved a ton more mucking about and waiting longer for surveys... Definitely. Keep on top of your admin, and your conveyancer.... and connells will do the rest for you with purpose and without delay. Ashleigh appears to clear her admin tasks efficiently. We completed in around 8 weeks which is pretty good. Another benefit to using connells is that they own quite a lot of the other estate agents, this was useful when we needed a document witnessing, the other company were happy to help as part of connells group. We would definitely us connells Ipswich for our future purchase or remortgage needs.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your thoughtful review! Our team at Connells is dedicated to providing speedy and clear service to our customers. We're thrilled to hear that James and Ashleigh were able to assist you with your first purchase and that our full package made the process simpler for you. We pride ourselves on our efficiency and connections within the industry, making us the perfect choice for your future real estate needs. Kind regards, Lucy, Customer Feedback and Support Team.

Rachael McAteer Published on Google 2 months ago

Fantastic experience: First Time Buyers - We cannot fault our experience with Connells. We first met with James to discuss getting a mortgage, he was very helpful and explained everything clearly. We then communicated mainly with Katy W and honestly, she was amazing, so friendly and she kept us updated. Katy was chasing things constantly for us with ours and the sellers solicitors. Katy, made the whole experience so much less stressful knowing we could go to her at any point, with any questions or any issues, and she would get back to us so quickly. Was very lucky to have her and we would definitely recommend Connells, Ipswich - the whole team is really friendly and helpeful. Thank you.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

Stephen Collis Published on Google 3 months ago

Fantastic experience: The process of selling our parents house was very stressful and we had some extremely bad luck on the way but Calam at Connells stuck with it, keeping us updated all the way until final completion.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

We're so glad Calam could provide you with excellent service during a tough time. Thank you for trusting us with the sale of your parents' house. Kind regards, Lucy, Customer Feedback and Support Team.

Amir Hardoof Published on Google 3 months ago

Fantastic experience: We’ve had a great experience with Connells in Ipswich. Kacper, Callum, Bernice and the rest of the team have been excellent throughout, professional, responsive, and genuinely easy to work with. Communication has been clear and timely, and everything handled with care and transparency. Connells have helped us with putting our property on the market for sale and and also have managed it on an ongoing basis (BTL in Ipswich), and we’ve been very pleased with the management service. We happily continue working with the team and can confidently recommend them.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! Our team at Connells in Ipswich strives to provide top-notch service to all of our clients. We are thrilled to hear that we have met your expectations and we look forward to continuing to work with you.

Jodie Thurkettle Published on Google 3 months ago

Fantastic experience: I recently used connells to rent a new flat, they were extremely helpful and provided me with answers to any and all the many questions I had to ask, Miriam was especially helpful, even got a cute move in box! If you’re looking to rent or buy, I strongly recommend using Connells :))

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for recommending us, we are thrilled to have provided you with excellent service and a smooth move in process. We love going above and beyond to make our clients happy, including creating a special move in box! Best wishes, Lucy, Customer Feedback and Support Team

Scott Matthews Published on Google 3 months ago

Fantastic experience: Recently set up and viewed an apartment property on Wherstead Road in Ipswich. Katy Watts met me on the day of viewing. Katy has been a fantastic helpful advisor, with a great knowledge of the area. Katy was prompt and professional with her follow up calls and emails. She also made the whole property viewing experience much more relaxed and straightforward than I had previously been expecting. I wouldn't hesitate to use Connells estate agents in the future. Thanks again. Scott M

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for taking the time to share your experience, Scott! We are delighted to hear that Katy provided you with exceptional service and made the property viewing process stress-free for you. We would be thrilled to assist you in the future, and we appreciate your trust in Connells estate agents. Best wishes, Lucy, Customer Feedback and Support Team

Michelle Stewart Published on Google 3 months ago

Fantastic experience: Callum and his team have been faultless in marketing the property we have. They have kept me up to date at all times and have worked in a professional manner. Would highly recommend.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

"Thank you for your kind words! We take pride in keeping our clients informed and providing top-notch marketing services. It was a pleasure working with you and we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

Steve Langford Published on Google 3 months ago

Fantastic experience: I recently used Connells estate agency for the sale of my property. Lily Southgate was fantastic, as was the whole team in the Ipswich Office. I was regularly informed of viewings and other interest in the property which was generated by the excellent online presence that Connells have. This presence meant that the property was publicised to a very wide audience, allowing interest from a wide field. The property package was excellent, including professional photos taken by a skilled photographer that enhanced the online image, with accurate descriptions allowing any viewer to gain a true feeling of the property without being there. If you are considering selling your property I would highly recommend Connells to help you through your journey.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words, we are thrilled to hear about your positive experience with Connells and our team in the Ipswich office. Our goal is to provide exceptional service and reach a wide audience for our clients, and we are glad to see that we have met your expectations. Thank you for recommending us to others, we look forward to continuing to help you on your property journey. Kind regards, Lucy, Customer Feedback and Support Team

Kieran Aldous Published on Google 3 months ago

Fantastic experience: My experience with Ashleigh was second to none. She listened to my needs and found properties that fit. She kept in contact with me throughout and was not pushy in the slightest. Although in the end I have found a property with a different estate agents, I can not fault Ashleigh's knowledge and kindness.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for such a kind review! We are thrilled that you had a positive experience with Ashleigh. Our team is dedicated to finding properties that cater to your needs and we are pleased to have been a part of your search. Kind regards, Lucy, Customer Feedback and Support Team

Gabrielle Stones Published on Google 4 months ago

Fantastic experience: Callum was great with the process of buying my first home - his communication was great, always very approachable over email and phone and always helped with all of my enquiries. Thanks so much!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your glowing review! We are thrilled to hear that Callum provided you with exceptional service during the home buying process. Our team always strives to be approachable and helpful for our clients. Best wishes, Lucy, Customer Feedback and Support Team

Courtney Dighton Published on Google 4 months ago

Fantastic experience: Ashleigh was so helpful, informative & attentive from beginning to end of our house buying process. Highly recommend her & Connells Ipswich!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

"Thank you so much for your kind words! We are thrilled to hear that Ashleigh provided you with exceptional service and guidance during your house buying journey. It was a pleasure working with you and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

Jill Morris Published on Google 4 months ago

Fantastic experience: I’m writing this review as when I purchased my new build house Ashleigh Buglione was the agent I dealt with from the beginning to the end. She was very knowledgeable, welcoming and not ‘pushy’ at all when I first meet her at the Sales Office. Ashleigh was able to provide me with any information I required to make a decision on purchasing. I never had to phone to check the sale was proceeding as expected as Ashleigh kept me up to date with calls and emails. Nothing was too much trouble for her. The purchase was a smooth process. Took only 6 weeks. The day I moved in Ashleigh welcomed me and was always on hand if I had any queries. All the residents will say the same about how Ashleigh is a credit to her profession and made purchasing a stress free process. Well done Ashleigh and thank you.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words, we are happy to hear your experience with Ashleigh was great from start to finish. She truly goes above and beyond for her clients and we are lucky to have her on our team. Congratulations on your new home. Kind regards, Lucy, Customer Feedback and Support Team

Lyn Power Published on Google 4 months ago

Positive experience: In March 2024 we went to see some new build houses at Barrelman’s Point, Shotley Gate, Ipswich. On entering the sales office on site we were met by Ashleigh who was professional & friendly. She showed us plans of the site & explained the amenities that would be available - gym, tennis courts, cafe etc. We explained what we were looking for, a 3 bedroomed house with off street parking & Ashleigh showed us a house she thought would suit us, she was very knowledgeable about the houses & about the local area. The house Ashleigh showed was really lovely & very spacious but above our budget so she negotiated a better price for us which we delighted about ! Throughout the buying process Ashleigh was so helpful & supportive, she answered all our questions quickly & worked tirelessly chasing solicitors on our behalf. Once we moved in Ashleigh continued to be helpful & when we wanted shutters & fitted wardrobes she was able to recommend local businesses which was great.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your kind words and thorough review! We are thrilled to hear that Ashleigh provided you with professional and friendly service while showing you around our new build houses. We are even happier to know that she was able to help you find the perfect home within your budget. We truly value your feedback and are glad that Ashleigh's knowledge and support made your buying process smooth and stress-free. Kind regards, Lucy, Customer Feedback and Support Team

Laurella Noble Published on Google 4 months ago

Fantastic experience: Kacper was very friendly and helpful. Everything was perfect!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your kind words, we strive to provide excellent service and we're thrilled to hear that Kacper went above and beyond to make your experience perfect! Kind regards, Lucy Mawer, Customer Feedback and Support Team

Chris Rogers Published on Google 4 months ago

Positive experience: I was a nightmare - for various reasons pulling out of a purchase three times before I eventually went ahead. Yet Callum and the team remained polite, supportive and understanding - I felt they were there for me as buyer and not just the seller. Buying and selling a home can be emotive, you need estate agents who get that.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! We understand that buying and selling a home can be a stressful process, and we are happy to have been there for you every step of the way. Our team is committed to providing exceptional service to all our clients. Best Wishes, Lucy, Customer Feedback and Support Team

Claudia Bernardino Published on Google 4 months ago

Fantastic experience: In the process of buying our first home and spoke to Katy Watts who was amazing on the phone, very well informed, super friendly and genuine. She explained details in depth and how to help us the best way possible which is much appreciated being first time buyers. Great response time for emails which were followed up after phone calls. 10/10 service.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! We're thrilled to hear that Katy provided you with exceptional service and that you appreciated her expertise and friendliness. Congratulations on your first home and thank you for choosing us to guide you through the process. Best Wishes, Lucy, Customer Feedback and Support Team

Erika Nascimento Erika Nascimento Published on Google 4 months ago

Fantastic experience: I am very happy, James helped me with my house, my rating for James is 10.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

"Thank you for your kind words! We are thrilled that James provided top-notch service for your home. Your satisfaction is our top priority! Best Wishes, Lucy, Customer Feedback and Support Team

Nina Ubhi Published on Google 4 months ago

Fantastic experience: Callum was fantastic throughout our home buying process. It was a stressful time, but he was always professional, reassuring, and happy to answer all our questions. His support made a real difference — highly recommended.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your kind words! We strive to make the home buying process as smooth and stress-free as possible for our clients. We're thrilled that Callum's professionalism and support had such a positive impact on your experience. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

Mollie Published on Google 4 months ago

Fantastic experience: I can’t recommend Connells Ipswich highly enough. The service I received was outstanding from start to finish. Callum was especially helpful throughout the whole process—he was professional, friendly, and kept us informed every step of the way. Communication was excellent, and nothing ever felt like too much trouble. Thanks to Callum and the team for making the experience so smooth and as stress-free as possible.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! Our team at Connells Ipswich strives to provide exceptional service, and we are thrilled that we were able to make your experience smooth and stress-free. We will be sure to pass along your compliments to Callum. Kind regards, Lucy, Customer Feedback and Support Team.

char L Published on Google 4 months ago

Fantastic experience: Currently going through the process of buying my first flat, and Ashleigh has been absolutely amazing, even from showing me around the property up until now in the final stages. She has been so proactive with the Solictors as well as keeping me up to date, cannot recommend these guys enough! Thank you much Ashleigh for all the help so far!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words and for choosing us in your home buying journey! We're so glad Ashleigh has been able to provide excellent service and keep you updated every step of the way. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

not shown Published on Google 5 months ago

Fantastic experience: I would like to express my appreciation to Connells for helping me find a property for rent that suits me perfectly. Miriam has been patient, attentive, and understanding throughout the process. She is definitely an asset to Connells and to its customers.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for sharing your positive experience with Connells! We are delighted to hear that Miriam provided you with excellent service during your search for a rental property. We truly value her commitment to our customers and she is a valuable asset to our team. Kind regards, Lucy, Customer Feedback and Support Team

James Williamson Published on Google 5 months ago

Fantastic experience: Have been dealing with Callum and his team at Connells, Ipswich regarding the purchase of a buy to let property which has just completed. Great service, friendly and always contactable when needed. Went the extra mile to ensure purchase went through as planned. Would be happy to dealing with Connells Ipswich again in the future.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! We are thrilled to hear that you had a great experience with our team at Connells, Ipswich. It was a pleasure working with you and we are glad we could go the extra mile to ensure a smooth purchase. Best wishes, Lucy, Customer Feedback and Support Team.

Eva Published on Google 5 months ago

Fantastic experience: We’ve just completed on our first home purchase with Connells, throughout the whole process Callum went above & beyond to make it as smooth as possible, we couldn’t be more grateful- Highly recommend!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your kind words! We're thrilled to have been a part of your first home purchase and are happy to hear that Callum provided exceptional service. Congratulations on your new home and thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team

Richard Miller Published on Google 5 months ago

Fantastic experience: I had an idea of what a wanted and where. Katy was very helpful with advice and the viewings and any additional information I needed. Even after the sale was agreed Katy and Kacper both facilitated additional visits to the property. Both these staff members are a credit to your business, smart, happy to help and very professional. Should I need to use these services again in the near future, my first court of call will be Connell Ipswich.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

We are thrilled to hear about your positive experience with our team at Connell Ipswich! It's our pleasure to assist and make sure you have all the necessary information before and after the sale. Best wishes, Lucy, Customer Feedback and Support Team

Lee Thomas Published on Google 5 months ago

Fantastic experience: Although my selling process turned out to be long and arduous all of the staff at Connells were always helpful respectful and polite.So much so that I am now using them to find a rental!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

We're thrilled to hear that our staff at Connells were helpful, respectful, and polite during your selling process. Kind regards, Lucy, Customer Feedback and Support Team

Ivan Pike Published on Google 6 months ago

Fantastic experience: we had good service and communication from Connells pity we can't say the same about our solicitors! Kacper Holtyn from Connells was keeping us updated and replied to us in a timely manner.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

"Thank you for your positive feedback! We are glad to hear that Kacper provided excellent service and communication. We apologize for any inconvenience caused by the solicitors and will work to improve our partnership with them. Kind regards, Lucy, Customer Feedback and Support Team

L Published on Google 7 months ago

Fantastic experience: Callum and the team at Connells have been professional throughout our dealings with them. Their communication has been excellent; calling and emailing with us when they say they will. Callum in particular has gone above and beyond to ease the process.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! Our team at Connells prides ourselves on providing top-notch professionalism and excellent communication. We're so glad to hear that Callum has gone above and beyond for you during this process. Best wishes, Lucy, Customer Feedback and Support Team.

Daniela Alistar Published on Google 7 months ago

Fantastic experience: Really positive experience, our mortgage advisor James Allen has been really helpful, giving us the best advice and solutions

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! We are dedicated to providing the best advice and solutions for our customers, and we are happy to hear that James did just that for you. Kind regards, Lucy, Customer Feedback and Support Team

Tommi Wizz Published on Google 7 months ago

Fantastic experience: What a refreshing experience - Lily & her team have been great, from first contact all the way through our selling journey. Professional & efficient, always keeping us informed and just doing what a good estate agent should! I would highly recommend Connells, Lily & her team to anyone looking to sell or buy! Thank you!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! We are thrilled to have provided you with a refreshing and efficient selling journey. Our team takes pride in keeping our clients informed and delivering exceptional service. Kind regards, Lucy, Customer Feedback and Support Team

Grazina Jankiene Published on Google 7 months ago

Fantastic experience: Good agency, very helpful. Big thank you to my agent Kasper and James and for all who work there.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

"Thank you for choosing our agency and trusting us to serve you, we appreciate your kind words and will continue to provide helpful service with Kasper, James, and our entire team! Best wishes, Lucy, Customer Feedback and Support Team.

John Byrnes Published on Google 7 months ago

Negative experience: Overall I found them to be responsive but not pro-active when it was required. There response often to get an answer from the other party was - I have left a message - but the other party never responded to messages so valve time was lost to get the sale over the line.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at [email protected]
Kind regards, Lucy, Customer Feedback and Support Team.

Rebecca Published on Google 7 months ago

Fantastic experience: First time selling a house in 20 years, experiencing other estate agents before Connells provided an unwelcoming start. However we got to meet Katy at a property we were viewing. Katy welcomed us, and provided our family with knowledge on the house, and the area, more then we ever expected. Katy's friendly, and happy approach, made us actually look forward to this next phase of selling and buying, and because of Katy we are selling our house with Connells, who we thoroughly recommend for their professionalism, ease of process and great communication. A huge thank you to Katy.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your kind words! We're thrilled to hear that Katy's friendly and knowledgeable approach has made your selling experience with Connells a positive one. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

Vibes Vibes Published on Google 8 months ago

Fantastic experience: Miriam took such great care of us! She was incredibly informative and always available to answer any questions we had. I couldn’t recommend Connells enough – especially thanks to the outstanding support from Miriam Much love Sami & Lucy

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Sami & Lucy,

Thank you so much for your wonderful 5* review! We're thrilled to hear that Miriam provided you with outstanding support and made your experience with Connells so positive. Your kind words mean a lot to us.

Much love,
Lucy, Customer Relations Team

Amelia Uche Published on Google 8 months ago

Fantastic experience: From the moment I walked into Connells, I was warmly received with a smile, which immediately put me at ease. The staff were very welcoming and professional, creating a positive and reassuring atmosphere. James, my mortgage advisor, has been absolutely outstanding. He went above and beyond to support me through the process, showing professionalism, patience, and genuine care. What impressed me most was his dedication, he even replied to my emails at odd hours, ensuring that my needs were met without delay. Within just two days, James was able to sort out everything I needed and even more than I expected. His efficiency and attention to detail made me feel both special and settled, removing the stress I had initially felt about the whole process. Overall, I couldn’t have asked for better support. James and the team at Connells have truly made this experience smooth and pleasant, and I would highly recommend them to anyone seeking a reliable and supportive mortgage advisor.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words and glowing review! We take great pride in providing exceptional customer service and are thrilled to hear that James and the team were able to exceed your expectations. It was our pleasure to assist you with your mortgage needs and we look forward to continuing to serve you in the future. Your satisfaction is our top priority and we are grateful for the opportunity to make your experience with us smooth and pleasant. Thank you for recommending us to others and for choosing Connells! Kind regards, Lucy, Customer Feedback and Support Team

Rachel Woods Published on Google 8 months ago

Fantastic experience: Katy showed us around a property and I was so impressed by her indepth knowledge of the property. Without even asking Katy informed us of important facts such as the loft is fully boarded with a loft ladder, that the beds were King size beds, what year the extension was built, what year the boiler was installed etc. These are facts many estate agents never know the answer to and I feel they are very important when deciding on and comparing properties. I viewed 6 properties that day, all with different agents and Katy's professionalism, knowledge and friendly, warm personality really shone through, head and shoulders above the rest!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for sharing your experience with Katy! We are so grateful to have such knowledgeable and dedicated agents like her on our team. Your satisfaction is our top priority and we're glad to hear Katy went above and beyond to provide you with all the important details. Best wishes, Lucy, Customer Feedback and Support Team.

Max Bowman Published on Google 8 months ago

Fantastic experience: A very helpful and efficient group of people. The purchase of my property regrettably took longer than anticipated (various things such as the management company being slow to respond) though Connells were a great support throughout the turbulent process! Katy Watts and Kacper Holtyn are two people I'm particularly grateful towards. Kacper was prompt in responding to my queries and in providing information I requested. Katy conducted my visits around the property and she was friendly, charming and professional all throughout - made me feel relaxed at all times. A great thanks to them and to Connells for the now completed sale.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your kind words! We're thrilled to hear that our team at Connells provided efficient and helpful support during your property purchase process. We understand that it can be a stressful time, but we're glad Katy and Kacper were able to make you feel at ease. Thank you for choosing us and congratulations on your completed sale! Kind regards, Lucy, Customer Feedback and Support Team

Sarah Javea Published on Google 8 months ago

Fantastic experience: Visited Connells Ipswich branch this week with a specific property search. Lily greeted us with a friendly smile and very quickly understood our property needs and showed us a selection of available properties. Very accommodating and even managed to fit in a viewing for us at a property that interested us at very short notice. It was really nice to visit and feel like our needs were understood and met and not just a case of taking details. We felt Lily was really on board with our needs and feel confident going forward that she will be on the lookout for any further properties that may suit our criteria. Really glad we stopped by Connells and glad Lily is looking out for us. Selling or buying we would really recommend this branch, very proactive.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! We're so glad that Lily provided you with a positive experience at our Ipswich branch and that she understood your property needs. At Connells, we strive to provide exceptional service and finding the perfect property for our clients is our top priority. We look forward to continuing to assist you in your property search. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

Teagan Clarke Published on Google 8 months ago

Fantastic experience: I didn’t end up purchasing through Connells, but I began my property search with the help of Lily and Callum, who were both extremely knowledgeable and helpful. They guided me through the process and introduced me to James, the mortgage advisor, who has made buying feel stress-free and reassured me that I’ve got a mortgage deal that suits me. All of the team are very friendly and always happy to help. I would highly recommend Connells!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! We're so glad that Lily, Callum, and James were able to provide you with exceptional service and help make the home buying process stress-free. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

Tatiana Taniusa Published on Google 8 months ago

Fantastic experience: It was a real pleasure dealing with your agency. You were very attentive and helpful. The agent was extremely polite, the meeting started on time, and all our questions were answered. The house viewings were presented very well, with clear and detailed explanations. Thank you very much for your work! Kasper and Katie are wonderful!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! We take pride in providing exceptional service to all of our clients. We're thrilled that you had a positive experience with our agent and found our house viewings informative. We appreciate your business and hope to work with you again in the future. Kasper and Katie are a true asset to our team! Kind regards, Lucy, Customer Feedback and Support Team

Nirav Bhatt Published on Google 8 months ago

Fantastic experience: We had an excellent experience with Connells Ipswich. We mainly dealt with Katty Watts, who was always friendly, responsive, and professional. From our very first viewing through to liaising with the developers and finally collecting the keys, Katty (along with Kacper) made sure everything went smoothly and kept us updated throughout the process. Not least, Callum played a key role in making sure our completion happened within the required timeframe. We also worked with James Allen, the mortgage advisor at the branch, whose advice and communication were spot on from start to finish. Overall, we highly recommend the Connells Ipswich team for their outstanding service and support!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with our team at Connells Ipswich. We pride ourselves on our friendly, responsive, and professional service, and it's fantastic to see that Katty, Kacper, Callum, and James exceeded your expectations. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team.

Amanda Boud Published on Google 8 months ago

Fantastic experience: Thank you again lily Southgate for your professionalism while marketing my home and helping me secure a sale. Connells have gone above and beyond to ensure things have been seamless

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Amanda,

Thank you so much for your wonderful 5* review! We're thrilled to hear that Lily Southgate's professionalism made your home selling experience seamless. Your kind words mean a lot to us.

Best regards,
Lucy, Customer Relations Team

Rhiannon Baker Published on Google 9 months ago

Positive experience: I dealt with Kacper Holtyn when corresponding on properties Connells listed. He was quick to respond and flexible with timings and rescheduling. He was knowledgeable of the property (didn't just tell the obvious). What he didn't know, he found out as soon as he could and reported back as soon as he could. On a second viewing, he handled the rapid questions with ease. He was being honest with his answers and it was obvious he was not trying to push a "quick sale". He also respected the person making the purchase decision by address them when necessary. Only negative I have about Connells, is the literature provided on a property I viewed was not 100% accurate. But this could've been due to a lack of proof reading or miscommunication.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words and feedback! We're thrilled to hear that Kacper provided excellent service and went above and beyond to ensure your needs were met. We apologize for any discrepancies in the literature, but can assure you that we are continuously working to improve our communication and provide accurate information for our clients. Kind regards, Lucy, Customer Feedback and Support Team

Veronica Mali Published on Google 9 months ago

Fantastic experience: Great service we just did our first remortgage, everything went smoothly. Our advisor is Allan James, I can 100% recommend him.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

Michael Curtis Published on Google 9 months ago

Fantastic experience: Fantastic experience, staff are very friendly and really take the time to explain things and made sure I felt confident on my options. Frequently went above and beyond to make sure I was getting the best possible outcome.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

We're thrilled that you had an excellent experience with our friendly and knowledgeable staff! Providing top-notch service and ensuring customer satisfaction is always our top priority. Kind regards, Lucy, Customer Feedback and Support Team

Jane Jackson Published on Google 9 months ago

Fantastic experience: Hi, I am a very new landlord and was looking for the best investment to purchase Bernice from Connells lettings Ipswich was so helpful giving me her time and expertise, J Jackson

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for trusting us with your investment, J Jackson! We are thrilled to hear that Bernice from our team was able to provide you with such great support and guidance. We look forward to working with you as you embark on your new journey as a landlord. Kind regards, Lucy, Customer Feedback and Support Team

Vic Keegan Published on Google 9 months ago

Fantastic experience: Connells exceeded our expectations without a shadow of doubt. After a few months of property searching , encountering many estate agents, I met Lilly who was incredible from the start and throughout. Professional, knowledgeable, warm, kind and no-messing - which is exactly what is needed. We are now moving in to our beautiful home and I cannot Thank Callum enough either. What a fantastic team.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Vic,

Thank you so much for your wonderful 5* review! We're thrilled to hear that Lilly and Callum made your property search such a positive experience and that you're now moving into your beautiful home. Your kind words about our team mean a lot to us.

Best wishes,
Lucy, Customer Relations Team

Ann Mills Published on Google 9 months ago

Fantastic experience: The Connells team at Ipswich were very professional and friendly, they went the extra mile to make sure it was a good experience and not stressful, we would highly recommend them to anyone considering buying or selling a property. Thanks for everything Kevin and Ann

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

Tezza Published on Google 9 months ago

Fantastic experience: Great company to work with, quick and efficient purchase of a house. Best of all was great communication whenever needed. Will use again in the future.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your review, we are thrilled to hear that you had a quick and efficient experience purchasing your house with us! We pride ourselves on providing great communication and look forward to working with you again in the future. Kind regards, Lucy, Customer Feedback and Support Team

Dr Salim M Salim Published on Google 9 months ago

Fantastic experience: We had an excellent experience with Connells Ipswich and dealt with Kacper Holtyn who was very friendly, responsive and professional. From the first viewing to liaising with the developers and finally collection of keys, Kacper made sure everything went smoothly and kept us informed. James Allen from the same branch was our mortgage advisor, and all communication and advice was spot on. Highly recommend the team!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Dr Salim M Salim,

Thank you for your wonderful 5* review! We're thrilled to hear about your excellent experience with Kacper and James at Connells Ipswich. Your recommendation means a lot to us.

Best regards,
Lucy, Customer Relations Team

David Crook Published on Google 9 months ago

Fantastic experience: Katy watts was very helpful from the start . It was a difficult situation as I had not long recovered from surgery and was attempting to move to Ipswich to be near my son . She was able to retrieve information numerous amounts of times and kept me up to date . I also had to change appointment dates and she was very patient and accommodating. Eventually I had to concede that it was too early to move and maybe it would be a stressful experience. Katy put a lot of work into her e mails and phone calls and got back to me . She was very pleasant and helpful I apologized and she was very gracious and I said I could pick up with Connells next time when I was ready . The chaps in the office were also held l and passed messages on . It was a positive experience Thank you

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your kind words! Our team is dedicated to providing exceptional service in any situation. We're happy to hear Katy was able to assist you with your move, even with the added challenge of recovering from surgery. We hope to work with you in the future when the time is right. Kind regards, Lucy, Customer Feedback and Support Team

de deola Published on Google 9 months ago

Fantastic experience: My family was relocating to Ipswich from London and we contacted several agents in Ipswich. Connells gave us the best service and helped us secure a good accommodation in good time and at a reasonable cost. Their dedication to work and professionalism is worthy of emulation. Well done to Miriam, Bernice and the entire team at Connells Ipswich

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

We are thrilled to have been able to assist your family with finding a home in Ipswich. We take pride in our dedication and professionalism and it's wonderful to know it was appreciated. Thank you for choosing Connells Ipswich, it was our pleasure to help you! Kind regards, Lucy Mawer, Customer Feedback and Support Team

Matt Sherwood-Clarke Published on Google 9 months ago

Fantastic experience: Had a nightmare of a time and long delays with purchasing my first property however Callum and his team were amazing. Callum was always on the ball responding to emails, calls and chasing things up for me which he didn’t have to do. When they say they provide good customer service I didn’t actually expect them to exceed my expectations. Would highly highly recommend Connells based on my experience.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

"Thank you for choosing Connells for your first property purchase. We understand it can be stressful, but our team works hard to provide excellent service and support throughout the process. We're delighted that Callum went above and beyond to exceed your expectations. Thank you for highly recommending us, we appreciate it!" #teamconnells #excellentservice Kind regards, Lucy Mawer, Customer Feedback and Support Team

Olivia Mutonono Published on Google 10 months ago

Fantastic experience: My husband and I started viewing properties in March 2025 and when an agent from Connells, Ipswich, showed us around we had a good experience because she was polite and professional (I think her name was Rachel). Then, when we made our offer, the communication was swift and continued to be professional over the phone and via email. We were so glad that we went for the solicitor that they suggested to us also because the whole process was seamless, and 4 months later we have actually moved into our new house. We cannot recommend Connells enough! All the agents have been good, including Callum, Casper and Lisa. Thank you ever so much!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Olivia,

Thank you so much for your wonderful 5* review! We're thrilled to hear that you and your husband had such a positive experience with our team, especially with Rachel, Callum, Casper, and Lisa. It's fantastic to know that the process was seamless for you, and we truly appreciate your recommendation.

Best wishes in your new home!

Lucy, Customer Relations Team

Vivien Trower Published on Google 10 months ago

Fantastic experience: I have always found Katie very helpful and a lovely young person who is well suited to being with people and making them feel comfortable going round other peoples homes.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your glowing 5* review Vivien. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

Mike Grimwood Published on Google 10 months ago

Fantastic experience: Having been with a previous Estate Agent which gave no positive support we decided to move to Connells and the change was remarkable. Although they performed as a team, one member was exceptional, Katy Watts, who was second to none. House viewings started and Katy made every effort to accompany the perspective buyers, with a professional, yet cheerful approach. We bonded with her immediately and were confident we were in safe hands. After viewings she always followed up with the viewers and fed back to us each time. I have no doubt our imminent sale is down to her actions and cannot recommend Katy specifically, and Connells overall , highly enough. MDG

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for sharing your experience with us, MDG! We are thrilled to hear that Katy went above and beyond to provide exceptional service. We are committed to providing top-notch support to our clients and we are so grateful to have Katy as a part of our team. We appreciate your recommendation and look forward to working with you in the future. #ConnellsSuccess #TeamEffort #ExceptionalService.
Kind regards, Lucy Mawer, Customer Feedback and Support Team

Joe Cooper Published on Google 10 months ago

Fantastic experience: Callum has been very useful and informative throughout the whole process of buying a house and Katy was also a great help at the first viewing.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your glowing 5* review Joe. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

Alison Rose Published on Google 10 months ago

Fantastic experience: Moving home is known as one of most stressful life events - Callum at Connells was very helpful by promptly smoothing out any issues during the conveyancing period. Thanks Callum! My mortgage was quickly sorted by James, the mortgage advisor and I must mention Katie who first showed me the property who is a ray of sunshine!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

Miss M Brunning Published on Google 10 months ago

Fantastic experience: As first-time buyers, my partner and I were naturally nervous about the whole process but working with James made all the difference. From start to finish, he went above and beyond to support us, always offering clear, honest advice and making what could have been a stressful experience feel smooth and manageable. He was incredibly quick and prompt in responding to any queries we had, no matter how big or small, and always kept us informed every step of the way. His professionalism, patience, and genuinely friendly approach made us feel completely at ease. In addition, Lily had a massive impact with making our journey seamless and was so friendly and welcoming every time we spoke or visited the office. They really added to the positive experience by making everything feel straightforward and stress-free – nothing was ever too much trouble, and we always felt well looked after. We can’t thank them both enough for everything they have done for us. They truly cared about us as clients and are people we highly, highly recommended!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Miss Brunning,

Thank you so much for your wonderful 5* review! We're thrilled to hear that James and Lily made your first-time buying experience smooth and stress-free. Your kind words about their professionalism and friendly approach mean a lot to us.

Best wishes,
Lucy, Customer Relations Team

malgorzata santarek Published on Google 10 months ago

Fantastic experience: I would like to express my opinion with everybody about Connels Estate Ipswich especially with Katy Watts. Katy is the person who showed my mother a flat which she decided to buy. Her professianal and commitment they are worthy of being emulated by other individuals involved in real estate sales. I wholeheartedly thank Katy for her dedication to what she does and wish her further success on the career ladder.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for sharing your positive experience with Katy at Connels Estate Ipswich! Her professionalism and commitment to her work is something we strive for in our team. We are proud to have her as a member and wish her continued success in her career. Kind regards, Lucy Mawer, Customer Feedback and Support Team

colette barber Published on Google 10 months ago

Fantastic experience: Excellent customer service throughout buying my first home. The whole team were really helpful talking me through the process and answering the many queries I had at all hours. Will definitely recommend to everyone and will go back to Connells when selling the house.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Colette,

Thank you so much for your wonderful 5* review! We're thrilled to hear that our team was able to assist you effectively throughout your home-buying journey. We look forward to helping you again in the future.

Best regards,
Lucy, Customer Relations Team

Rosselle Andrea Published on Google 10 months ago

Fantastic experience: We had a great experience with Miriam Martins from Connells. She was very helpful, friendly, and accommodating during our viewing last Saturday. Even though we chose not to go ahead with that property, she’s still actively helping us find a home that meets our needs. Truly professional and supportive throughout – highly recommended!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

Muhammad Aadil Published on Google 10 months ago

Fantastic experience: Me and my partner recently moved into a new apartment with the help of Connells. Miriam and Bernice were completely supportive and helped us get everything sorted smoothly. From day one till moving in they were attentive, they always responded to my emails on time and were available to speak on the phone to clarify any and all doubts I had throughout the journey. I’m so happy that I approached connells and I’m satisfied how everything turned out.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Muhammad,

Thank you so much for your wonderful 5* review! I'm thrilled to hear that Miriam and Bernice were able to support you and your partner throughout your move. It's great to know that you felt attended to and satisfied with the process.

Best wishes in your new apartment!

Lucy, Customer Relations Team

Sandra Rociute Published on Google 10 months ago

Fantastic experience: From start to finish, James Allen was a true professional. His attention to detail, organization, and calm demeanor made the entire process smooth and stress-free. He truly went above and beyond."

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your glowing review! At our company, providing exceptional service is our top priority. We're so glad to hear James exceeded your expectations and made the process stress-free. We appreciate your feedback and look forward to working with you again in the future. Best wishes, Lucy, Customer Feedback and Support Team.

Chris Bullard Published on Google 10 months ago

Fantastic experience: Excellent service ,help and advice. James was brilliant from start to finish. Very professional and friendly.A must for any house buyer and seller. Thank you so much.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Chris,

Thank you for your wonderful 5* review! We're thrilled to hear that James provided excellent service and advice throughout your experience. Your kind words mean a lot to us, and we're delighted to have been a part of your house buying and selling journey.

Best regards,
Lucy, Customer Relations Team

Amanda Cooke Published on Google 10 months ago

Fantastic experience: Great service as always, James is always so helpful and always gets us the best mortgage deals , goes above and beyond to do everything he can to help , would highly recommend. Thank you

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

Lorraine BrookBaker Published on Google 10 months ago

Fantastic experience: James Allen and the team are professional, prompt, adaptable and very patient when changes occur! They work with integrity and provide quality customer service. They genuinely try to support you on every aspect.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

Tracy Abbott Published on Google 10 months ago

Fantastic experience: We were really impressed with Connells Estate Agent. Lily was friendly, helpful with great suggestions for our future home. Lily kept us up to date with things and prompted us when necessary. Thank you.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your excellent 5* review Tracy! We're thrilled to hear that Lily was able to assist you so effectively and provide helpful suggestions for your future home. We appreciate your kind words and look forward to helping you again in the future. Best regards, Lucy, Customer Relations Team

kerry cork Published on Google 10 months ago

Fantastic experience: James has been absolutely fantastic and extremely helpful at getting us a mortgage. I would highly recommend James for mortgage advice.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Kerry,

Thank you so much for your wonderful 5* review! We're thrilled to hear that James was able to assist you so effectively with your mortgage needs. Your recommendation means a lot to us.

Best regards,
Lucy, Customer Relations Team

Neil Published on Google 11 months ago

Fantastic experience: Barry has been extremely helpful with selling our home where others had failed. He has also helped us with our paperwork. Very happy with his service

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Neil,

Thank you for your wonderful 5* review! We're thrilled to hear that Barry was able to assist you successfully in selling your home and with your paperwork. Your satisfaction is our top priority.

Best regards,
Lucy, Customer Relations Team

Ellie Thomson Published on Google 11 months ago

Fantastic experience: We put our house on the market with Connells and the process was seamless. We had viewings incredibly quickly and the friendly team were always available for contact.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to leave us this amazing 5* review Ellie. Kind regards Lucy, Customer Feedback and Support Team.

Wangui Wambugu Published on Google 11 months ago

Fantastic experience: We had an absolutely fantastic experience with Katie! She showed us the property with great attention to detail and went above and beyond to ensure we had all the information we needed. She took the time to explain everything clearly, answered all our questions with patience, and made the entire process feel smooth and stress-free. Katie was not only professional and knowledgeable but also incredibly warm and approachable. We couldn’t have asked for a better experience — she was simply amazing!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

Rebecca Wyard Published on Google 1 year ago

Fantastic experience: Thank you to Callum and his team for working hard to get us our dream home. We saw it on Rightmove (with Connells) so asked them to sell our house as quickly as possible… and they did not let us down: they sold our house in less than a week, whilst ensuring it was sold at a high price. It took 9 weeks from the day our house went on the market to now living our amazing new home. Callum was so helpful from start to finish - we were constantly kept updated and all calls and emails were returned promptly; we could not have been happier with the communication. Callum consistently exceeded expectations by delivering a service that was not only of the highest quality but also warm and approachable. His professionalism, attention to detail, and genuine care transformed what is often a stressful process into a smooth and positive experience. His dedication played a significant role in making the house move both efficient and enjoyable. Thank you Connells - we are over the moon!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Rebecca,

Thank you so much for your wonderful 5* review! We're thrilled to hear that Callum and his team were able to help you find your dream home and sell your house so efficiently. It's fantastic to know that the process was smooth and positive for you.

Best wishes in your new home!

Lucy, Customer Relations Team

Pat Morley Published on Google 1 year ago

Negative experience: Absolutely appalling experience with Connells. Their lettings team is a complete shambles, totally unprofessional, unresponsive, and utterly incompetent. I had to chase them constantly just to get the most basic updates, and even then they repeatedly failed to return calls as promised. It’s disgraceful that a company operating in the public domain thinks this level of service is even remotely acceptable. If I treated my clients the way Connells treats theirs, I wouldn’t have a job. If you’re a landlord thinking of trusting them with your property, think twice! They clearly can’t even manage basic communication, let alone look after your investment properly.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Pat,
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at [email protected] and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer.
Best regards, Lucy, Customer Relations Team

Lauren Rae Published on Google 1 year ago

Fantastic experience: Katy showed us around a property recently, on a day when we had lots of viewings. Her level of knowledge and preparation far exceeded that of every other estate agent we saw. Katy is genuinely lovely, with such a positive attitude. We are gutted that the property we have found is not through Connells!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

Simon Barlow Published on Google 1 year ago

Fantastic experience: Very thorough and patient with viewings… a long process, but they kept at it and (after a few month, in a trying market) we sold! Never thought I would see the day! Thanks to all the team and their dedication to the cause… they’ve been amazing. Communication was excellent, and they provided all the sales support that I could have asked of them. I would recommend.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you Simon for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

Sandy Davies Published on Google 1 year ago

Fantastic experience: Well Done, Mark, Callum and your team. Excellent process to sell our house. Sold in under 6 days! Always helpful at the end of the 'phone. A truly professional brochure which will act as a keepsake. Great photography and 3D work. Many thanks to you all.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your brilliant 5* review and thank you for your kind words Sandy. Best wishes, Lucy, Customer Relations.

Minesh Published on Google 1 year ago

Fantastic experience: Had a great experience dealing with Connells on purchasing my property. Everything was transparent, and communication was very good throughout the process. Callum Byford, the branch manager, was particularly helpful, honest and quick to respond when I had any queries. I was very happy with the customer care, so thanks to Callum and the team.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to share your experience and for your wonderful 5* review Minesh! Kind regards, Lucy, Customer Relations.

Adam Published on Google 1 year ago

Fantastic experience: This is the second time we have used James, this time for our first mortgage renewal. Throughout the whole process he was very professional, kept us updated, and answered any queries we had promptly and clearly. We will definitely be using him again.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you Adam for your kind review and your intent to use the services of our team going forward - Best wishes, Scott @ Customer Care

Claire Swann Published on Google 1 year ago

Fantastic experience: I have been dealing with Emily who has been so helpful with arranging a new tenancy agreement. So professional and courteous throughout and nothing too much trouble. I would certainly highly recommend her, a credit to Connells

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your wonderful 5* review Claire! We're thrilled to hear that Emily provided such professional and courteous service while arranging your new tenancy agreement. Your recommendation means a lot to us, and we agree that Emily is indeed a credit to Connells. Best regards, Lucy, Customer Relations Team

Claire Cooper Published on Google 1 year ago

Fantastic experience: Bought a house using Connells Ipswich, very good service throughout, all staff were polite and courteous and swift communication. Would recommend.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you so much for your wonderful 5* review Claire! We're thrilled to hear that you had a positive experience with our team at Connells Ipswich. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

Jake Mills Published on Google 1 year ago

Fantastic experience: James Allen came highly recommend and has not disappointed at all. James' advise and guidance has made the whole process of purchasing my first house as smooth and worry free as possible.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your glowing 5* review and recommendation Jake. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

Mariam Temory Published on Google 1 year ago

Fantastic experience: Amazing service and very knowledgeable. I completed a complex remortgage and was amazed by the efforts James Allen put in getting me the best options available. Phenomenal work ethic and will definitely go through him for any future mortgages.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Many thanks for your fantastic 5* review Mariam. I will of course pass on your kind hearted words to our Ipswich branch. Best wishes, Lucy, Customer Relations.

Linda Leach Published on Google 1 year ago

Fantastic experience: Excellent service from Lily regarding valuation, with her time and attention to detail to provide a great service. Katy done so well with clients viewing at the property, with her friendly welcoming approach and impressed family with what a lovely young lady she was. Also thanks to Kacper for his help. The whole team were amazing. Thank you all.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Many thanks Linda for the fantastic 5* review. I have passed your flattering comments onto our Ipswich branch. Kind regards, Lucy, Customer Relations.

Edita Maciejauskyte Published on Google 1 year ago

Fantastic experience: As first time buyers, our experience couldn't have been a more positive one and feel very lucky to have had amazing, helpful,professional -James Allen, me and my partner are very happy with your service. Our mortgage journey was difficult one for us, but with your help we made it. Thank you very much .

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to leave us your 5* review Edita! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

Elizaveta Stepanishina Published on Google 1 year ago

Fantastic experience: I am extremely pleased with James Allen's work - got our mortgage sorted very quickly! Very respectful, attentive and hardworking broker!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hi Elizaveta,

Thank you for your wonderful 5* review! We're thrilled to hear that James Allen provided you with such excellent service. Your kind words are greatly appreciated.

Best regards,
Lucy, Customer Relations Team

Justin Griffin Leung Published on Google 1 year ago

Fantastic experience: Our mortgage broker James was brilliant Responsive, quick and honest. As an FTB with no experience buying a property in the UK, I felt he was the only one I could get an honest answer out of and the only one I felt was on my side during the process. 69/10 will definitely ask him for help next time!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hi Justin,

Thank you so much for your fantastic 5* review! We're thrilled to hear that James provided you with such excellent service and support during your first-time buying experience.

Best regards,
Lucy, Customer Relations Team

Dan Miller Published on Google 1 year ago

Fantastic experience: Lily and the team managed to find me a cash buyer for my flat within a week of it going live on rightmove. The buyer was the first to view the property so I am extremely happy with the outcome and would recommend Connells.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your fantastic 5* review Dan! We're thrilled to hear that Lily and the team were able to find a cash buyer for your flat so quickly. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

Izzy Alexander Published on Google 1 year ago

Fantastic experience: My partner and I had a viewing today with Katie and I couldn't recommend her enough. She was extremely friendly, kind, organised, and very knowledgable about the property. She made it a very pleasant experience and I would love to work with her again. Thanks Katie!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you your glowing recommendation and 5* review. Kind regards Lucy, Customer Relations.

Tina Harris Published on Google 1 year ago

Fantastic experience: James Allen went over and above in securing my mortgage. I cannot rate him highly enough, extremely professional, efficient and really understands his clients. Thank you James another great deal secured!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thanks Tina for your kind words and great 5* review. Kind regards, Lucy, Customer Relations.

Kate Pickering Published on Google 1 year ago

Fantastic experience: Always a fantastic service from Connells. In particular, the mortgage knowledge from James Allen. Great communication through out, his solution focused approach means we will be a customer for life. 5 stars

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Many thanks for your outstanding 5* review and your generous comments Kate. Best wishes, Lucy, Customer Relations.

Tia Azar Published on Google 1 year ago

Positive experience: We had a great experience with Connells especially with Emily. We had some hiccups and she helped us going through it. This was our first time my partner and I renting a place together and Emily was more than helpful.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Hello Tia,
Thank you for your kind words and for sharing your experience. We're delighted to hear that Emily was able to assist you and your partner through the process.
Best regards, Lucy, Customer Relations Team

Amelia Pearman Published on Google 1 year ago

Fantastic experience: Emily helped us in finding our home. She was very transparent, honest and efficient and helpful. Emily made the process as stress free as possible for us and even went the extra mile when we were viewing the property to encourage us to test things working such as how to buzz people into the flat etc. Emily was really helpful and managed to answer all of our questions and phone calls despite the amount of them and always in a lovely manner. She should be really proud of herself as she is a smashing estate agent. Thank you to Connells for all the help in finding us our new home and support we have received since being here too.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Many thanks for your fantastic 5* review Amelia. We're thrilled to hear that Emily made your home-buying experience smooth and stress-free. She truly is a fantastic estate agent, and we appreciate your kind words. Best regards, Lucy, Customer Relations Team

Sally Marchant Published on Google 1 year ago

Fantastic experience: Review of the Connells Team at Ipswich. Since my first contact with Connells at Ipswich, I have become familiar with all the team, who have been both helpful and knowledgeable in relation to my needs.This applies especially to Lily who has been alongside me throughout the negotiations. Now as I hope to be nearing the end of my transactions I cannot thank everyone from the team enough and I wish them well in the future. Sally Marchant 6

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you Sally so much for your excellent5* review! We're thrilled to hear that Lily and the rest of the team have been able to assist you throughout your transactions. We wish you all the best for the future.
Best regards, Lucy, Customer Relations Team

Evie Warne Published on Google 1 year ago

Fantastic experience: Highly recommend Connells estate agents. Callum was fantastic from the start. Made the whole sale process a lot less stressful and was always keeping us updated on progress. Thank you again!!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your terrific 5* review and recommendation Evie. Best wishes, Lucy, Customer Relations.

Hannah Winsley Published on Google 1 year ago

Fantastic experience: Me and my partner are first time buyers so the process of looking for a home and getting one can be very stressful. Callum has been so helpful throughout the whole process. He’s always been happy to help with any questions we had with the house. We had a slight issue with our deposit but they were very accommodating with this issue. The communication between them was always good and very quick with responses. We highly recommend Connells!

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Hannah! Kind regards, Lucy, Customer Relations.

bhakta rai Published on Google 1 year ago

Fantastic experience: Thank you to Connells Ipswich for a smooth sale. It has been a straight forward process with your help. The communication from the team was brilliant....

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Many thanks Bhakta for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

Teon Harris Published on Google 1 year ago

Fantastic experience: Callum was super efficient and delivered a high quality service throughout. His ability to ensure we were updated consistently and chased things down when needed, was super helpful in making sure our transaction was a smooth as can be.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to leave us your 5* review Teon! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

Ebere Anya Published on Google 1 year ago

Fantastic experience: Connells made our renting very easy. All processes were straight forward. Emily was really wonderful and Bernice. I love Connells and recommend them wholeheartedly. Kudos Team

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for your terrific 5* review and recommendation Ebere. Best wishes, Lucy, Customer Relations.

Ifeolu Babasanya Published on Google 1 year ago

Fantastic experience: As a first time tenant, I would say that Connells made my experience stress free. They are very approachable, such brilliant customer service!! They are friendly and very helpful. I even got a moving in gift box from them it’s been a great experience so far I’d say, plus I love my new home. Special thanks to Bernice and Emily.

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

Anne Godbolt Published on Google 1 year ago

Fantastic experience: Connells in my view have always provided me with excellent service. Callum, assistant manager, has always gone above and beyond. Friendly, courteous and has always got back to me the same day if I had any queries. Would recommend. Thank you

Connells Estate Agents Ipswich
Connells Estate Agents Ipswich

Thank you Anne for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

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