Whitegates Huyton Lettings & Estate Agents
Information about Whitegates Huyton Lettings & Estate Agents
L36 5YB, Liverpool
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-16h
Whitegates Huyton is a family-run estate agency with over 40 years of experience in the property market. We are passionate about helping individuals navigate their journey of buying, selling, or renting homes, proudly assisting thousands of local residents in their moves.
At Whitegates, we understand that every transaction in the property world signifies a major milestone in our clients’ lives. Our team is committed to delivering personalized service built on trust, integrity, and dedication. From property valuations to rental management, our extensive knowledge of the local market allows us to provide expert advice and tailored solutions.
If you are looking to assess your property, rent a home, or find your next tenants, feel free to visit us or get in touch. We will guide you through every step of the process with professionalism and care. At Whitegates Huyton, our aim is to make your real estate experience as smooth and stress-free as possible.
Our comment from Agencias Inmobiliarias about Whitegates Huyton Lettings & Estate Agents:
Whitegates Huyton Lettings & Estate Agents offers a friendly and professional service that has left numerous clients satisfied through their property journey. Customers frequently praise the team for their helpfulness and dedication, particularly highlighting staff members like Tracy, Kacey, and Joel for their exceptional support and positive attitudes throughout the process.
Some key points from user experiences include:
- Tracy and Kacey are noted for their professionalism and responsiveness, making every viewing a pleasant and informative experience.
- Clients appreciate the continuous support during the buying and letting processes, with staff going above and beyond to ensure a smooth transaction.
- Communication is a standout feature, as many clients report quick responses and clear updates, enhancing the overall process.
- Clients felt reassured and well-informed, with staff taking the time to answer all questions thoroughly.
While some users have expressed concerns regarding specific experiences, such as difficulties with management communication, the overall sentiment remains overwhelmingly positive. The team's dedication to customer service and creating an enjoyable experience has earned Whitegates a strong reputation in the area.
With its commitment to excellence, Whitegates Huyton is highly recommended for anyone looking to navigate the property market with confidence and ease.
Whitegates Huyton Lettings & Estate Agents: Reviews
Fantastic experience: We Met tracy today during our house viewing. She was really helpful professional and polite. We really like here effort and attitude. Thanks Love
Hi Iqra
Thank you for your kind feedback.
We're delighted to hear that Tracy made such a positive impression during your viewing. She’ll be very pleased to know her helpful and professional approach was appreciated
We appreciate you taking the time to leave a review
Fantastic experience: The very best letting team ever! Full marks for their professional approach. Liv in particular deserves praise for her caring, kind, patient and honest approach. Alex, Kacey and Tracy are also beyond reproach. Keep up the good work.
Hi Pete
Thank you so much for your wonderful feedback!
We’re delighted to hear about your positive experience with our team. Liv, Alex, Kacey and Tracy will be especially pleased to receive your kind words.
Thanks Again
Fantastic experience: Whitegates is a reliable estate agents who we have used for many viewings. Had a viewing today with Luis, who we had met a couple of times now. He is always pleasant and chatty and gives a full tour of the house, answering all of our questions in the meantime.
Hi Dillan
Thank you for your kind words and for continuing to choose Whitegates for your property viewings.
Luis is a new member of the Whitegates team, so he will be really pleased with your kind words, which we will be sure to pass on
Thanks again for taking the time to leave a positive review
Fantastic experience: I arrived for the viewing and was met by Tracy who was polite and knowledgeable and able to answer all my questions. The experience was a positive one.
Hi
Thank you for your kind feedback.
We’re delighted to hear that Tracy made your viewing a positive experience and was able to answer all of your questions.
We really appreciate you taking the time to share your experience.
Fantastic experience: Just want to say a big thank you to Kacey for all her help and making everything easy going! Couldn’t recommend her enough thank you again Kacey ! X
Hi Jolene
Thank you so much for your review !
We will pass your kind words onto Kacey
It was a pleasure to assist you, and I’m glad everything went smoothly. Your recommendation is really appreciated
Thanks Again
Fantastic experience: We had a wonderful experience working with Tracy Wright during viewing and Kacey during our letting process. They were both incredibly kind, supportive, and professional from start to finish, always keeping us informed and making everything feel smooth and stress-free. Their patience and willingness to help truly stood out, and we felt well supported every step of the way. We’re very grateful for their help and would highly recommend them to anyone looking for a positive and reliable letting experience.
Hi Twaina
Thank you very much for your lovely feedback.
We’re so pleased to hear that you had an amazing experience viewing the property with Tracy. She takes great pride in being helpful and approachable, and your kind comments will certainly be passed on to her. Thank you for taking the time to share your experience.
Fantastic experience: Tracy and Kacey at Huyton white gates have been amazing and have made my day getting my property thank you both to them ❤️
Hi Alice
Thank you so much for your kind words.
We’re delighted to hear that Tracey made you feel comfortable and supported throughout your experience. We’ll be sure to pass on your lovely feedback to her, she’ll really appreciate it.
Thanks again for taking the time to share this with us.
Fantastic experience: Had the most fantastic experience, been renting for two years and the staff are all fabulous. Even the tiniest issues are dealt with stress free, and the girls helping are all so patient and friendly. Big shoutout to Tracy for always answering questions and going above and beyond with customer service!
Hi Ree
Thank you so much for your lovely feedback.
We’re really pleased to hear you’ve had such a positive experience with us and that our team has helped make things stress free for you. Your kind words mean a lot to us.
A special thank you for the shoutout to Tracy, we’ll be sure to pass it on, and she’ll be delighted to hear it.
Thanks Again
Fantastic experience: Very helpful in the process of buying my first house, communication was quick and accurate. Good experience all round thanks to everyone especially Joel who dealt with me
Hi Liam
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that you found the process helpful and that our communication met your expectations, especially as a first-time buyer.
We will share your comments with Joel, who im sure will be really pleased to know his support made a positive difference.
Thanks Again
Fantastic experience: Excellent mid term inspection by Tracy Wright @ Whitegates. So refreshing to deal with a Whitegates employee who is not only extremely competent at her job and very thorough, but also speaks to the tenant with experience and respect. I look forward to seeing her becoming branch manager in the not so distant future and combined with Pete will make a winning team!!
Hi Yvonne
Thank you very much for your kind and thoughtful feedback.
We’re delighted to hear that you had such a positive experience with Tracy. She consistently demonstrates a high level of professionalism, thoroughness, and respect, and it’s extremely rewarding to see her efforts recognised in this way. Your comments will be shared with her and the wider team.
We also appreciate your confidence in the future of the branch and the team. Feedback like yours means a great deal to us, and we look forward to continuing to provide you with an excellent service.
Thanks Again
Fantastic experience: I contacted Whitegates to instruct them for the sale of my property , as they are local Estate Agents . From the beginning a Lovely genuine guy called James who had a lovely aura , came out to do the valuation , very easy to speak to and very knowledgable young man . I had a few previous valuations off other Estate Agents locally but i decided to go with whitegates mainly because of James being so nice and friendly . I have phoned the office on numerous occasions and have spoke mainly with Jude . He is so nice and proffessional and knowledgable , plus he all ways explains the current process in detail to me and the next part of the sale as its progressing . You are Definately 2 great assets to Whitegates , James and Jude Thank you so far for all your help and guidance . Jude even recommended a Conveyancing Solictor to me after i had asked him . Whitegates also have an app which you can follow along on and input documents etc . So far the process has been stress free , some Estate Agents get bad feedback , but i recommend Whitegates highly . Thank you Mally
Hi Mally
Thank you so much for taking the time to share your feedback.
We’re delighted to hear about your positive experience with Whitegates and that James and Jude have been able to support you so well throughout the process.
Your kind words will certainly be passed on to them.
We’re pleased the sale has been stress-free so far and appreciate your recommendation.
Thanks Again
Fantastic experience: Whitegates Huyton were superb - particularly Joel. As the buyers, Joel had no obligation to support us the way he did and he was a fantastic agent. The team there worked hard to get the property over the line and I would definitely work with them should I need to in the future.
Hi Tom
Thank you for your kind review.
We’re pleased to hear about your positive experience with Whitegates and the support Joel provided throughout the process.
Your feedback will be shared with Joel and the team, and we’re glad their efforts helped achieve a successful outcome.
We wish you all the best in your new property
Fantastic experience: Joel helped us to get the house of our dreams. He was always on the other end of the phone and it was a complicated sale and required a lot of negotiation.
Hi Christine
Thank you very much for your kind words. It was a pleasure working with you, and I’m grateful for the opportunity to help you secure your dream home.
I appreciate your patience throughout what was a complex transaction, and I wish you all the best in your new home.
Joel
Fantastic experience: Joel and the team at Whitegates have been so supportive in our home buying process and have made us so excited! They’ve been very reassuring and always on hand to answer our questions. Thank you guys!
Hi India
Thank you so much for your wonderful review!
We’re delighted to hear that Joel and the team were able to support you throughout your initial home-buying journey.
We look forward to working with you and helping you through to completion.
Thank you again for choosing Whitegates
Fantastic experience: Outstanding service from Jude and the Team at Whitegates. Purchasing our new home was hassle free, nothing was too much trouble for Jude who showed us the house and Rose in the office, for example we were not rushed when viewing the property the first or second time, all our questions were answered without hesitation. Jude’s knowledge of the property was absolutely on point. A trustworthy Team. Thank you for making this process feel positive from the minute we made contact with Jude.
Hi Oliver
Thank you so much for your wonderful feedback!
We’re delighted to hear that your experience with Jude and the whole Whitegates team was such a positive one.
Jude and Rose will be thrilled with your kind words and look forward to assisting you until you move into your new home
Thanks Again
Fantastic experience: I had a fantastic experience with Jude Ward. He was attentive, knowledgeable, and always quick to respond to any questions I had. He made the whole process stress-free. I’d happily recommend him to anyone!
Hi Christiana
Thank you so much for your review!
I really appreciate your kind words. It was a pleasure working with you, and I’m glad to hear the process felt smooth and stress-free. If you ever need anything in the future, I’m always here to help.
Thank you again for your recommendation!
Fantastic experience: I primarily dealt with Jude, Seamlessly professional service! Very impressed!
Hi Tony
Thank you for taking the time to leave Jude a 5 Star Review, he always strives to offer the best customer service and will be extremely pleased to hear your kind comments
Thanks Again
Fantastic experience: I've contacted this agency for a house that was perfect for me. The agent Tracy was amazing, polite, smiling and ready to help me with application procedures and gave all the information i could possibly need. Now I live in that house and I'm happy i chose Whitegates. Special thanks to Tracy. Highly recommended!
Thank you so much for your wonderful review!
We’re delighted to hear that your experience with Whitegates and especially with Tracy was such a positive one. It’s great to know she was able to support you throughout the process and help you find the perfect home.
We truly appreciate your recommendation and are thrilled that you’re happy in your new house.
If you need any assistance during your stay, please just let us know, we are always happy to help
Negative experience: I was booked to view a property on the 29th November 2025 for 1:30pm , I was not told the exact address and the pin point on both Rightmove and Whitegates website was for a different property in the same road . On the day I tried to get in touch with someone just to give me the house number . I went via chat on the website of Whitegates they couldn’t tell me and said someone will be in touch , I called and I got the same answer . When me and my party finally detected where the property actually was it was 2pm and we didn’t get an answer . So we ended up moving onto our next appointment with a different estate agent .
Hi Kuki
I am sorry to hear that you were unable to locate the property that you were due to view.
If you would like to contact the office direct on 0151 449 3939 and we will be more than happy to rebook the appointment at a convenient time for yourself.
Thank You
Fantastic experience: I have gone through whitegates for a rental property. Kacey from the huyton office has really been so helpful through every step of the process helping me with my applications, keeping me updated on things. I couldn't of been happier with the support and the efficiency from Kacey she has made this alot easier and less stressful with sorting everthing out with me.
Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that your experience with Whitegates has been such a positive one. Kacey will be thrilled to know that her support and communication helped make the process smooth and stress-free for you.
We truly appreciate your kind words and are glad we could assist you every step of the way. If you need anything further, now or in the future, please don’t hesitate to get in touch.
Thank you again for choosing Whitegates.
Fantastic experience: Whitegates were great, James was super helpful and friendly
Hi Jen, thank you for your 5 star review it is really appreciated, we are pleased to hear that you found James to be so helpful, we will be sure to pass your comments on.
Fantastic experience: Excellent service throughout and great communication. Huge thanks to Joel, Jude and Josh who had particular responsibility in relation to my house sale. Especially in helping a technophobe to navigate the modern way of selling a house these days.
Hi Tony. Thank you so much for taking the time to share your feedback. We’re delighted to hear that you received excellent service and clear communication throughout the process. Joel, Jude and Josh will be thrilled to know their support made a positive difference, especially in helping you navigate the more technical aspects of today’s home-selling process.
It was a pleasure to assist with your sale, and we truly appreciate your trust in us. If you ever need further help in the future, we’re always here to support you.
Fantastic experience: I can't fault the service we received from Whitegates, beginning with James who came out to do the valuation and explained the process, right through to final completion. Joel was very efficient and kept us informed at every stage. He did his best to promote our property to interested parties. I would definitely recommend Whitegates for your property sale.
Thank you so much for your kind review. We’re delighted to hear that your experience with Whitegates was positive from start to finish. James will be pleased to know his valuation and guidance were helpful, and Joel will be thrilled that his efforts and communication made the process smooth for you.
We truly appreciate your recommendation and are grateful you chose us to support your property sale.
Fantastic experience: Joel josh and the team were great from start to finish easy quick and stress free
Hi Quinn. Thank you for your lovely feedback. We’re so pleased to hear that Joel, Josh and the rest of the team helped make the process easy, quick and stress-free for you. It was a pleasure to support you from start to finish.
Fantastic experience: The Whitegates staff at the Huyton branch provided exceptional service. Their proactive communication, professionalism, and knowledge ensured the entire process was smooth and very swift. Highly recommended.
Fantastic experience: Recently let a house through Whitegates Huyton. Kacey looked after us through the process and was quick at getting back to us when we contacted. She offered reassurance and communicated clearly with us to keep us up to date with what was happening. Just wanted to say thank you for all your help!
Fantastic experience: Tracey did a great job at giving me a virtual tour when I was unable to come in person.
Fantastic experience: Very recently my family bought a house in L14 through Whitegates Estate Agents in WestDerby. We received a fantastic service all through out the process. Their property consultant Joel Brown delivered and guided us very well. At the end, along with the house keys, the house was given very clean and tidy.
Fantastic experience: Recently viewed a property with Tracy at Whitegate huyton, couldn't praise her more, I got stuck coming back from a trip out for my daughters birthday and Tracy waited for us and let us view the property, didn't rush us around and was really helpful and informative about the property. Thankyou so much Tracy
Fantastic experience: Kacey has been very helpful today, due to the property I currently live in having being sold I am having to move very quickly and expressed an interest in a property. Kacey answered my call and was very warm and friendly, she answered any questions I had and following the call provided contact details to make the process easier, she responded immediately to answer any questions I had and was very knowledgeable. Thank you Kacey for giving me hope in a very stressful situation. :)
Fantastic experience: had such a great vewing with tracy today she was amazing she shown us around the house and give me all the important details i needed would definitely recommend great and helpful service
Fantastic experience: had a viewing today with tracy she is an amazing woman was very helpful and did a great job shown us around the house and give us details would definitely recommend such a helpful lady
Fantastic experience: I recently chose to use whitegates to help with the sale of my property and the whole team were excellent throughout. Thankyou to Joel who was professional and knowledgeable, giving excellent advice making throughout process, making the stress of moving house easier. He kept me constantly up to date and was always happy to help with nothing being too much trouble.
Fantastic experience: I chose Whitegates to sell my dads house in Huyton area, as we found Jude to be most attentive on visiting the property and he listened to what we had to say. He was familiar with the area which also helped. Moving forward he has got us a buyer very quickly so now I'm confident I made the best decision. Most of all he has made the whole process run very smooth. Happy client here and would recommend.
Fantastic experience: I recently viewed a property with white gates letting estate and Tracy the one I viewed the property with was very nice and helpful and even over the phone the staff are so nice to I would recommend an I would use again thank you so much
Fantastic experience: Whitegates was an excellent company, which I will introduced to my friends and family. Especially Joel he was the one that was handling my purchase, and he really did a good job. He was helpful and was there all the way to help with anything I needed. So I really thank joel for all the work he did when my purchase was in process. Thank you Whitegates I really appreciate it.
Fantastic experience: James has been amazing throughout our tenancy with white gates. Amazing communication and very friendly and supportive with all queries along the way. Will definitely look to buy with the help of James in the future
Fantastic experience: James has been absolutely fantastic throughout our tenancy, he helped us from day 1 of moving in all the way until move out and became so reliable for us and made a complicated situation really simple and smooth. Thanks James!
Fantastic experience: I recently had the privilege of working with James and Amanda at Whitegates on a complex property transaction, and I am thrilled to share my glowing review of their exceptional service! From our initial consultation to the final completion, James and Amanda exemplified professionalism, expertise, and an unwavering commitment to their clients. Navigating the intricacies of our conveyancing process was made significantly easier thanks to their clear communication and thorough understanding of the legal complexities involved. They took the time to explain each step, ensuring we felt informed and confident throughout the entire journey. What truly impressed me was their genuine dedication and proactive approach. James and Amanda went above and beyond to address any concerns we had, often anticipating potential hurdles and addressing them before they became issues. Their meticulous attention to detail and efficient handling of all aspects of the transaction were invaluable in ensuring a smooth process. Thanks to their hard work and unwavering support, we successfully navigated this complicated conveyancing work, and we are immensely grateful for everything they did. If you're looking for a reliable and knowledgeable team for your property needs, I wholeheartedly recommend James and Amanda at Whitegates. You can trust them to provide outstanding service and support throughout your journey!
Fantastic experience: Very good team, wonderfully polite staff and very quick to respond. Tracy in particular (Huyton branch) was super polite and professional, she helped me feel more at ease and was very knowledgeable about the property and application process. Thank you!
Fantastic experience: This place is very attractive and with a lovely surrounding and easy to access to the Alder Hay Hospital and The Shopping centres like Aldi and etc and the house inside is lovely and the spaces in the front and back yard are enough and I'm happy with the house and the service of Whitegates too Yesterday I went for a viewing arranged by Tracy in Whitegates Lettings in Huyton Branch for the property 14,Elwick Drive, L11 4 UW and it is a very lovely house and I am interested in renting it and I expressed my good will on them and the property to Tracy as Tracy is a very supportive and a lovely lady who is very forward and well matched for this job as she explained the things very attractively. Thank you. Best regards, Jamindu Chamelika Samarakoon Best regards, Jamindu Chamelika Samarakoon
Fantastic experience: Tracy handled our house viewing and application process, she was very kind and on time, the presentation of the house left us satisfied, thank you!
Fantastic experience: James was a great help selling my Father's house when I was ill. He told me a price initially and stuck to it. He kept me informed daily and got rid of time wasters. No drama. Thanks a lot for your help James. Best, John Connolly.
Positive experience: I sold my house in West Derby last year. James Devonport help me along the way. I found him pleasant helpful and very supportive.
Fantastic experience: I would recommend using Whitegates when looking to buy or sell your home. Selling my late Dads home was quite upsetting. Working alongside James Davenport made the whole experience actually enjoyable. James is genuinely an amazing person. He was very attentive and kept in touch throughout the whole process. Nothing was ever too much trouble with my endless telephone calls and emails. Thanks Again James.
Fantastic experience: I have received excellent service from James Devonport during the property purchase.He is very professional, friendly and knowledgeable.
Fantastic experience: Had a viewing today with Tracy Wright. Very welcoming and put me at ease. Lovely agent and lovely property
Fantastic experience: Both Joe and Josh did an excellent job marketing and selling my rental house in Huyton. Thank you both.
Fantastic experience: We moved house recently and James Devonport was assigned to look after us...and we are so grateful he was! At every step of the way he kept us informed and advised us when we needed help. Especially when we had to complete a very lengthy form (forgotten the name) confirming history of the housr. Jobs completed. Items being left etc. He was never further than a phone call away and if he wasn't available when we rang he would call us back as soon as he was. We are in our 70s and had not moved house for 36 years so it was with trepidation that we decided to go but we always felt in very safe hands with James explaining and simplifying the process . Whitegates are very lucky to have James on their team and so we're we! John and Jackie Thompson
Fantastic experience: Grace and James have supported me while selling house, they have been perfect, excellent communication, knowledgable and understanding. Thank you
Fantastic experience: I sold my house last year with whitegates in West derby ..james davenport was my estate agent. .I would highly recommend whitegates but mostly james as he is so efficient and professional..very friendly and patient. Nothing was to much trouble! Explained everything to me in detail.
Fantastic experience: From start to finish Whitegates Huyton have been fantastic keeping me informed and upto date on my sale Joe, Josh, and all the team thank you Steve and Sue Maguire
Fantastic experience: James Devonport of Whyteacres acted as agent for me during a recent house purchase. James kept me updated with properties that became available as well as updated throughout the process. He was extremely professional and knowledgeable and I would happily recommend James to anyone buying via this estate agent.
Fantastic experience: I bought my new house through Whitegates, West Derby. James and all the team there were a pleasure to deal with. James was friendly, cheerful, professional. He responded to all my communications and kept me fully informed throughout the process. All in all a very positive experience.
Fantastic experience: Recently spoke to Tracy at Whitegates, she was very friendly and helpful. I couldn't attend one of the viewings I had arranged and she made me a video viewing which was very helpful.
Fantastic experience: I have only got good things to say about Whitegates. I would always recommend them to friends and family! I would like to say thank you to Olivia, who has always been very good at communicating with me
Positive experience: Tracy was excellent with her communications and the vitural review was very helpful . The process for applying for the rental or how you get selected to rent is a bit unclear which is why it is 4 stars not 5 stars
Fantastic experience: Had a very pleasant experience with whitegates, they are always there to help with any questions. A big thank you to Joel who was exceptional from the start and until the end of the house purchase going through. 10/10.
Fantastic experience: I have had the best experience working and communicating with Liv she is very professional and extremely helpful cheers Liv from Tony
Fantastic experience: I’ve had the pleasure of working with Whitegates Estate Agents on multiple occasions, and I can’t speak highly enough of Liv. She’s always professional, efficient, and a real pleasure to deal with. Whether it’s arranging property maintenance or handling quotations. I’m always happy to work with her and look forward to continuing our collaboration!
Fantastic experience: I recently had the pleasure of working with Joel at Whitegates Prescot, and I wanted to take a moment to express my gratitude for his exceptional service. Joel's dedication and hard work were instrumental in finally getting my property sold. From our initial conversations to the final stages of the process, Joel was always professional, informative, and responsive. He went above and beyond to ensure that everything ran smoothly, addressing any concerns I had along the way. I truly appreciate all the effort he put into this sale. Joel is a credit to the Whitegates team, and I would highly recommend him to anyone looking to buy or sell a property. Thank you again Joel!
Fantastic experience: We had a really good experience viewing a property with whitegates huyton. Tracey from the whitegates huyton dealt with our viewing brilliantly and answered any questions that we had promptly. Over all it was a pleasant stress free experience and thankyou to Tracey for making it pleasant time. We would highly recommend her and whitegates. Thankyou
Fantastic experience: Excellent customer service from Josh and Joel, and the branch itself. Helped us sell a difficult property . They were professional, quick acting and very easy to get hold of! Thank you
Fantastic experience: I dealt with Joel Brown throughout the process of purchasing our new move. He was very professional and always very efficient with our requirements. i would definitely recommend using Whitegates on the basis of our dealings with Joel. Thank you Joel. Regards Mark Jarvis
Fantastic experience: Worth every penny, proactive, tell you straight. Would highly recommend and would definitely use them again. Josh and Joel were on the phone all the time, for suggestions, to see how viewing went and then kept us up to date every step of the way with regard to our sale.
Fantastic experience: We dealt with Josh at whitegates who helped us find our dream home as well as quickly selling our current home. He kept us updated every day during the process - i would highly recommend whitegates to anyone wanting to sell their home.
Fantastic experience: I recently had a valuation completed by James from Whitegates Huyton. Extremely professional, friendly and knowledgeable. Gave great insight into the reasons for the valuation, and had clearly completed a lot of preparation before the meeting, looking at other sales in the area. Would highly recommend Whitegates Huyton based on my experience with James.
Fantastic experience: Incredible work! Very fast and professional. Big thank you to Olivia for being so thorough and polite during the whole process of us moving to our new home! Thank you!
Fantastic experience: I Had a great experience booking and attending viewing with Tracy… so polite and calm . The follow up prior , during and after viewing is commendable. While Olivia from the other end is doing a great job with follow up emails. Also in the days back I visited there office at Huyton and the reception was great .. nice team
Fantastic experience: Had a great viewing with Tracey today. Very friendly and informative about the property and professional. Hopefully moving forward with letting. Also Olivia helping with all the information needed over email. A great team at Huyton
Fantastic experience: 5 star ⭐️⭐️⭐️⭐️⭐️ Couldn’t sell my house for months and put it up with Whitegates and they had it sold within the week. Brilliant service and held my hand all the way through the process! Couldn’t recommend more. Special shoutout to Josh!
Positive experience: Got swift assistance after my inquiries via email and for viewing i got the best assistance from Olivia Yeowatt,she was patient with me coz I ran a little late but was on point asking if I was having any trouble getting to her which made me calm and comfortable.
Fantastic experience: Joe at whitegates was great when helping with a house purchase for us: fast to respond, happy to help and went above and beyond. Would highly recommend!
Fantastic experience: Very professional and proactive agency. While looking for a new property I have been in touch with multiple agency and with most of them I found a big lack of communication. I have been dealing with whitegates for a few weeks and each individual has offered an outstanding customer service and the overall communication is on point.
Negative experience: I would look elsewhere if you want complete management. You'll have a better chance of contacting your GP before Whitegates once you've signed into full management. As my phone calls continue to be buttoned, I'm hoping that they will reply to me in this manner. You'll receive the "ohh sorry must be the phonelines" message after I call with a different number. I'm hoping they'll notice this and get in touch with me to assist me with the charges I'm still paying for even after canceling. Anything handled through this company has been stressful. From Painting & Decorating companies to inspect leaks, to Locksmith charges without any notice. I ended up managing this myself, but still pay management fees because I don't know why? I wouldn't use again for Property management.
Hello Tom,
Thank you for your review and I apologise you feel this way.
We will reach out to your privately to address those concerns and issues raised.
Thanks,
Whitegates Huyton
Fantastic experience: Josh and his team have gone above and beyond. we told Josh exactly what we wanted, the properties he found for us was exactly to our specifications, we cannot thank him enough. A good listener and acts on your requests to the best on offer available on the market. It has been a long time since we bought a property and was somewhat of a novice again. He not only found several properties to choose from but also gave us lots of free advice on the current climate of the property market. He also showed interest and empathy in our concerns, he genuinely took on board all our circumstances. I have to mention if he was busy or out of the office, he always got back to me on the telephone even out of office hours. 5 stars all around
Hello,
Thank you for such a wonderful review, it is great to hear the positive feedback for Josh and the team.
Thanks,
Whitegates Huyton
Fantastic experience: I would strongly recommend Whitegate’s Huyton highly to my friends, always informed promptly with updates on the property, and Joel in particular kept me informed, his service was great even keeping you updated at weekend couldn’t fault the service.
Fantastic experience: Found a beautiful home to rent in Stockbridge and Olivia the agent was in charge. She is very patient and polite.attended to us well and answered all our questions. I would recommend whitegates at anytime. They are professional
Fantastic experience: I Couldn’t thank Joe at Whitegates huyton enough!! Absolutely amazing !. Would definitely recommend asking for him, he is so helpful. I could not fault him in any way. Made this a super quick and easy process supporting us at every step, and is so fast to respond and update you always keeping you in the loop. So glad we had Joe to help us buy our first home. Appreciate all your help!! Thanks Gabrielle and Harry
Fantastic experience: I have been very impressed with service from the outset. Valuation from Josh was professional and efficient. Viewings with Marissa and Josh ran smoothly with both following through on verbal commitments to act. I would not hesitate to recommend this team.
Fantastic experience: My experience with Whitegates josh and Joel was excellent would definitely recommend to use this company,they listened which in itself is a great skill and gave me confidence as a seller,well done.
Fantastic experience: As a contractor, We worked with many letting agents, but this agency and Olivia in particular, who we deal with on a day to day basis stands out . Olivia is a always professional, polite, efficient, and a pleasure to work with. She communicates clearly and promptly, ensuring that all instructions and requirements are precise and easy to follow. Her professionalism and organization make every job straightforward and stress-free. Olivia’s polite and approachable nature creates a positive working relationship, and it’s clear she values the efforts of everyone involved. It’s great to find a agency as efficient and professional as Whitegates. I highly recommend this agency and look forward to continuing to work with them. We have found them very efficient in every aspect of managing repairs. Quotes are approved quickly , Invoices are paid on time and most importantly outstanding jobs as monitored and managed correctly .Could not recomend , Alex , Katie , Olivia and the team at Whitegates enough :)
Fantastic experience: Fantastic service from start to finish, would highly recommend buying from Whitegates again in the future. This was not my first property and they made it stress free compared to others I have dealt with. Joel in particular is a credit to the company, went above and beyond many times.
Fantastic experience: Katie Crummy has been dealing with renting out one of my properties, I’m very happy with the level of service she has provided. Would be happy to recommend her and Whitegates Estate Agents!
Fantastic experience: I've been with Whitegates for over 6 years, and i can honestly say they have been nothing but professional and respectful in everything they do. All their staff are a dream to deal with, very down to earth and friendly. I recently had to contact them due to bad weather, which had damaged a couple of fence panels. Within 24 hours, I was contacted by Olivia, who has dealt with it all for me. Thank you Olivia!
Fantastic experience: Great experience with Whitegates Huyton branch. Staff all polite and friendly, especially Joel who kept me fully informed along the way and always replied promptly to any queries that arose. Would definitely recommend their services.
Fantastic experience: We recently purchased our first home with Whitegates and cannot thank them enough. Our estate agent Joseph was brilliant, so helpful, and his communication was something we appreciated so much throughout the process, his timely responses meant we was always kept in the loop. He went above and beyond to support us with communicating and pushing solicitors. Excellent customer service.
Fantastic experience: Excellent service received during the sale of my property. Amanda, Joe and colleagues were very responsive and helpful throughout. Many thanks.
Fantastic experience: I would highly recommend, especially if you are first time buyers. Joel absolutely brilliant, responsive and helpful. He helps a lot for purchase of our first home. He keeping me up to date with everything and respond our queries quickly. Thank you so much Joel.
Fantastic experience: We were buyers. To be honest, I wouldn't really regard the Estate Agent as working for us - we were just dealing with them. However, I must say Whitegates were always available and responsive to our queries and it was nice that the same person, Amanda, was our contact throughout and she was a reassuring oasis of calm throughout the whole process.
Fantastic experience: I cannot recommend Whitegates enough for their help buying my first home. I met with Joel the day after I pulled out of another property. He was very patient, showed me another house around the corner so I could get a perspective on the house I had booked to view. From writing my offer I told him I wanted this to be a quick sale and he did not disappoint- it took 7 weeks! He answered every phone call, answered every question. I cannot believe he made the sale so easy!
Hi Gemma, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our services. If you ever need assistance again in the future, don't hesitate to reach out. We appreciate your support.
Kind Regards
Whitegates
Fantastic experience: From acceptance of offer to completion in 8 weeks! Good communications with all of the Whitegates staff, particularly Joel, and the use of the Kriva app were effective in managing the whole process. Would recommend!
Hi Kathleen,
Thank you so much for taking your time to leave this 5 * review.
We really do appreciate it.
Whitegates
Fantastic experience: I recently had an offer accepted on my first home with the help of Joel, and the experience was great. Joel was incredibly helpful, knowledgeable, and patient throughout the entire process. Would definitely recommend Whitegates for anyone looking to buy a home!
Hi Diana,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with us. Your kind words mean the world to our team and Joel, we're delighted to know we met your expectations.
It's always a pleasure to serve customers like you. If there's anything you need in the future or any additional feedback you'd like to share, please don't hesitate to reach out. We look forward to welcoming you back soon!
Fantastic experience: Helpful, and one of the better estate agents who get you to view houses, where some agents don't have the manpower and you have to wait 2 weeks. Friendly staff, dealt with Joshua at Huyton, always pleasant and professional.
Hello
Thank you so much for your wonderful 5-star review Regarding Joshua! We're thrilled to hear that you had such a positive experience with us.
Good Luck with everything in the future !
Thank You
Fantastic experience: Honestly, this whole team is great (I have dealt with Josh and Joel), customer service excellent, responsive, good communication, great use of technology to make everything smooth. Definitely the best Estate Agent experience I have had.
Fantastic experience: Marrisa has been professional, approachable, and very proactive. Whilst I was looking for properties she was always on time and had answers to any questions asked, this is not true of all agents! During the purchase of the property I want she has been the driving force in moving the sale forward, continually contacting everyone in the chain. If I was to buy or sell again I would use white gates as Marissa is a true asset to the company. Thank you for all your help!
Fantastic experience: Whitegates helped us in purchasing our first home, their agents were very friendly and informative when viewing properties. We had lots of contact with Amanda Byrne who assisted in our buying process, she was really helpful, kept us informed and very responsive with any questions we had. Thank you again to Amanda and the team at Whitegates for all of your help ☺️
Fantastic experience: Would highly recommend using Whitegates in your search for your new home. In particular, Joel Brown is an excellent agent. Friendly and very professional. As someone who hasn’t purchased a house in a long time i had a lot of questions and needed some extra support. I am glad to say that Joel always responded in a speedily manner and was very helpful in recommending certain viewings and finally found the house that ticked my boxes. Thanks Joel!
Fantastic experience: Recently completed on my first house through Whitegates Huyton! The process was extremely easy and I was informed of every step along the way. Marissa Clarke was a star in helping me with the process and kept me up to date with everything that was going on and what I needed to do. Couldn’t have done it without her. Thank you!!
Fantastic experience: Marissa, Joel and the staff at Whitegates have been amazing. Although it was a stressful process they made it easier with their patience, help and reassurance. We pestered Marissa especially and despite that, she remained calmed and polite. So thank you very much for helping us move. Imogen and Paul
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