Clive Watkin Sales and Letting Agents Bromborough

Fantastic experience: Samantha was extremely friendly, supportive and professional throughout my property-buying journey. She gave me lots of useful advice, clearly explained the different options available to me and helped me understand which option would be best for my circumstances. Her guidance and support made the whole process much easier to navigate. I am very grateful for all her help and would highly recommend Samantha to anyone buying a property.

Fantastic experience: Excellent people to do business with, professional service from start to finish with the sale of my late mothers property. Nothing like the feeling when everything runs smoothly with no worries. A special mention of Caitlin for the patience shown with the many enquiries she answered for me.

Fantastic experience: This review is for Samantha, Clive Watkins mortgage adviser based at the branch. Samantha was very friendly, knowledgeable and went through all the options available to us; including what would be our best option for a mortgage. I highly recommend this service if you are needing a mortgage or just advice.

Fantastic experience: Emmie and Megan were fantastic letting agents! They were both super helpful and kind throughout the entire process of finding our new place. Always quick to respond and happy to help with any questions, they made everything so much easier. Highly recommend them!

Fantastic experience: I had been looking for somewhere to rent for a while and no letting agent was as helpful as Clive Watkin have been! Megan was wonderful throughout the whole process of us finding somewhere to rent, she showed us around a couple of houses and kept us well informed throughout the application process. She is kind, knowledgeable and attentive, and has responded to questions very quickly. The communication has been excellent and Megan is genuinely so happy to help you with anything at all! We have found a home that we love thanks to Megan’s help. Also, the system for logging repairs and maintenance requests is extremely simple and is responded to quickly, which makes me feel confident as a tenant. I can really recommend using Clive Watkin when looking for your next rental

Fantastic experience: Excellent service from and excellent team. Really couldn’t do enough to help make a difficult process completely seamless

Fantastic experience: I have recently used Clive Watkin for both a sale and a purchase. Both offices involved (Bromborough and West Kirby) were very helpful, well informed and always responded quickly to any queries. Tom and Sacha in the Bromborough office were particularly helpful, resolving various issues for me, efficiently and with a smile.

Fantastic experience: Melissa ‘sold’ Clive Watkin to me with her clarity, enthusiasm and warmth. Tom took over and was tireless in helping me with the online technical stuff… nothing too much trouble and kindness itself, always ready to go the extra mile. Sasha, Christine and Sadie stepped in, time and again, when I phoned with a question, Tom being away from the office. I wouldn’t hesitate to recommend this estate agent. Thank you all very much. (Hope I haven’t missed anyone out!)

Negative experience: Pushy to use their services, not putting offers to sellers, lies, delays. Avoid

Fantastic experience: A massive thank you to the team at Clive Watkin, especially Thomas McDowall, he was amazing and always on hand to assist with any queries or issues that I had! He was always willing to go the extra mile for me! Thanks again guys!!

Fantastic experience: Thank you to the Clive Watkin team, especially Tom who could not do enough for us as we were on a tight timescale. We would definitely recommend using Clive Watkin in future. Kieran&Cora

Positive experience: Having recently purchased a flat in Bromborough and not having moved for 53 years we really did not have a clue how things worked but Tom McDowall couldn't have been more helpful he always answered every query we had and was always so pleasant.Not being very technical minded he was so helpful with any technical issues we had (and there were a few) I'm sure he dreaded our calls but never showed it. Thank you Tom without your help we may not have our new flat. Also a big thank you to the rest of Clive Watkins staff at Bromborough always happy to help if Tom wasn't available. Our best wishes to you all.

Fantastic experience: All the staff I have dealt with, at the Bromborough branch, have been very helpful throughout the process of selling my mum's flat. However I would like to specifically mention Thomas McDowell who has excellent customer service skills. He has been friendly, extremely helpful and professional and has always responded quickly to any questions or issues.

Fantastic experience: Grace Vickers, always does an amazing job from start to finish. I was kept informed of how any repairs were going . Quotes that she found were reasonable and nothing was too much trouble. Responses to any queries were dealt with quickly and professionally.

Fantastic experience: We have recently just purchased a property through Clive Watkins (Bromborough) we couldn’t fault the process at all. We where looked after by Tom who was great with communication from start to finish. We did multiple viewings with Tom and he went into a lot of detail about the property and knew all the answers from the questions we raised. A very polite and helpful guy which was nice to see. Thanks again Tom and the Bromborough team you were fantastic.

Fantastic experience: A very big thank you to Abi/Amy on making our move so easy and quick-Thank you so much for your help! I really appreciate how you took the time to guide us through everything. I couldn’t have done it without you guys! We are now settled in our lovely new home!

Fantastic experience: Very efficient, never failed to ring me back. Staff very supportive also asked how I was . Dealt with Tom, George and Chris and Adam and all very kind and helpful. Did most of my viewings for me. Nothing was too much trouble.

Fantastic experience: A very big thank you to Tom and all the team at Clive Watkins. We couldn't have asked for more help and support with the sale of our house. Tom was amazing. Keeping us updated and checking in on us. Nothing was too much trouble. Thanks Tom you made it all run smoothly. Jane and Si .

Fantastic experience: I had a great experience with Clive Watkin with my renting. I am so happy with the services provided by Amy and Gracie. Amy was so helpful and informative from the begining till the end. Always approachable and kind. Highly recommend them. All the very best to them and the team.

Fantastic experience: Purchased my new home through Clive Watkin and they were brilliant. We had some last minute problems further down the chain, and George in particular was fantastic. Very friendly and reassuring, they were prepared to go above and beyond. As a buyer, I would recommend

Fantastic experience: We have recently taken over a tenancy with so much help from Gracie Arneill, it was a really good experience. Gracie made everything so easy and every question was dealt with , never to much trouble . Thank you Gracie

Fantastic experience: Clive Watkins managed our house purchase. We used their in house mortgage advisor John and he was brilliant. We were absolutely clueless and he walked us through the whole thing and was always so responsive and helpful. The team at Clive Watkins helped us organise contractors and surveys seamlessly. George Brett was also an absolute star, keeping us up to date and letting us know where we were up to and pushing in those final days to make everything possible. First time buyers and we couldn't be happier. Thanks so much!

Fantastic experience: Wonderful help and support from Gracie in the lettings department. She is certainly an asset to the company. Gracie was very easy to talk to and she was very prompt in dealing with my enquiry. Thank you so much.

Fantastic experience: This was the first time I have rented a property and I was finding the search process very daunting, until that is, I walked into the Clive Watkin Bromborough office and met Gracie. She immediately put me at ease, seemed to know instinctively what I was looking for, and was able to arrange a viewing for the very next day. She was so kind and was able to answer all my many questions about renting a property. She was also fully informed about the place I was viewing. I moved in a month ago and any queries I've had, Gracie or one of her colleagues have happily assisted with. I would highly recommend the Clive Watkin Bromborough team to anyone searching for their perfect home. The service for me has been outstanding. Thank you so much

Fantastic experience: Clive Watkin have provided an outstanding service during the entire end-to-end process of my property purchase. The sale transaction was via the Bromborough Branch and was directly handled by George. Furthermore, George truly went above and beyond to ensure the process was smooth and somehow enjoyable! He provided a plethora of knowledge and understanding to help identify projected timescales and potential obstacles, to help approach each stage proactively. Most importantly and most impressive was George’s communication skills. He devoted regular time to all parties with updates, concerns and developments to keep the acquisition progress moving. From my experience, I would highly recommend Clive Watkin and I am super grateful for the level of service that they have provided. Thanks.

Fantastic experience: We recently bought a property through Clive Watkin’s Bromborough office. We dealt with George who was very professional, not too pushy and handled the process nicely for us. We would definitely recommend using them!

Fantastic experience: After finally finding the right property the transition of organising all the paper work to getting the keys was fantastic and swift. The Landlord and Gracie from the office team has helped make it a welcoming move into the property and also helped with some financial hiccups which i could not be more grateful for that put my mind at ease. I have highly recommend using Clive Watkins to friends and family.

Fantastic experience: From the initial viewing to the day of completion, Holly was friendly, professional and informative. She also helped push 3rd party companies/solicitors to ensure tasks were completed as efficiently as possible. I would highly recommend Holly and her colleagues at Clive Watkin Bromborough.

Fantastic experience: I dealt with Holly at the Bromborough branch for the purchase of my new house. Aside from being a genuinely lovely person, she went above and beyond at every step to make sure the purchase went through. The estate agents for my sale were lacking, to say the least, and Holly stepped in wherever possible to keep things moving along. I don’t know where she got her patience during the whole process, but she was calm, professional and caring throughout

Fantastic experience: Holly and the team at the bromborough store completely took the stress out of buying my first home nothing was to much trouble and even talked me through what steps we needed to do to get the sale completed from start to finish they were amazing Thank You

Positive experience: We sold our house with Clive Watkin Bromborough a month ago. It was a drawn out process, but not through any fault of Clive Watkin, and Holly was instrumental in getting things moving along and completed. Thanks!

Fantastic experience: Jess & Abhi were very helpful in finding our new tenants. Great experience and would highly recommend Clive watkin to find right tenants to your house

Fantastic experience: My partner and I just rented a property through Clive Watkin. Jess and Abigayle were great and kept us up to date with every step of the process. Great team, would highly recommend!

Fantastic experience: Very happy with the service provided by Jordan while managing a rental property. He provides updates on a timely basis and is always happy to help out where he can.

Fantastic experience: Professional tradesmen

Fantastic experience: Holly at Clive Watkin was instrumental in the process of us recently buying a house in Bebington. She was kind, thoughtful and efficient and was a big help in the process from our end.

Fantastic experience: Me & brother have just sold my mum & dads house . The team knew how difficult and emotional it was for us . Considering it was a lovely house it was difficult to sell as had a shared garage & the market becoming difficult . However Holly & Ashleigh did not give up on us, they knew the potential it had . They were professional & knowledgeable. Well done team . From Andrew & Victoria .

Fantastic experience: We found the whole sale process with Clive Watkin very smooth. Gemma and Josh where extremely helpful thank you

Fantastic experience: I have just sold my property with Clive Watkin's Bromborough branch. Fantasic service from start to finsh, regular contact with friendly and efficent staff. Particular thanks to Holly who dealt with my sale throughout. Would recommend.

Fantastic experience: My wife and I had excellent experience with this branch. The staff were extremely friendly and accommodating in showing us around the property we wished to buy. We had to complete our move quickly and requested several viewings for ourselves and our builder and every time someone was available. Also when we had to request information from the vendors. Overall we highly appreciate the assistance we received and can recommend them.

Fantastic experience: From the day I put an offer in on the house through Clive Watkins Brombrorough Holly Jones has been nothing but supportive and assertive throughout the process. I am so grateful for her always being at the end of the phone/email and for the quickest replies. I really appreciate Holly’s talent of chasing solicitors/vendors and clear communication between us all. She is professional yet made my purchase personal through her genuine empathy for my situation and support throughout. I would highly recommend Holly and Clive Watkins. Efficient, trustworthy and an outstanding service !

Fantastic experience: Clive Watkin Bromborough were fabulous. Our move was made much easier with their clear communication and friendly service. Special thanks to Holly, who worked very hard to get our sale through on time, and kept us up to date with developments continuously.

Negative experience: I would give 0 if I could. I put an offer in last year for a house on Athol close, that was massively over-priced as house across the road was sold 50k less a couple of months back. However, we did not offer anything less but the asking price. The agency lied over and over advising that they couldn’t get a hold of the owner as he lived abroad. A week later I spoke to another agent who said it’s not the case that they can’t get a hold of the owner but he wanted to leave the property on the market for longer to see if he gets a better offer. Horrible communication and lies after lies. It stopped us from looking at other properties for a whole week. I would definitely not recommend dealing with this agency. We ended up selling and buying through Bradshaw Farnham and Lea. They were absolutely brilliant.

Fantastic experience: We rented a property via Clive Watkins. Abigayle and Jessica were both incredibly friendly, helpful and professional. They worked quickly to progress our application and the overall process was straightforward and efficient.

Fantastic experience: Very happy with the service i recieved. I mainly dealt with jess she was very helpful with the information i needed in order to help me rent a property. She was very professional in her job. No issues with using clive watkin again

Fantastic experience: Absolutely wonderful from start to finish! Holly and Sam provided me with such incredible support throughout a challenging house purchase, they were always there to help and went above and beyond for me. I thoroughly recommend the Brombrough branch for a service which is both extremely professional and efficient whilst being personal and caring.

Fantastic experience: Clive Watkin have made the process of buying my first home so much easier than I anticipated. Holly has always been able to quickly answer any questions on the phone or email and been lovely to deal with - would absolutely recommend.

Fantastic experience: Holly Jones is a star and has supported us 100% in the sale of our property. Holly is a credit to Clive Watkin.

Fantastic experience: A pleasure to deal with. I have dealt with many agents over the years, but I am very impressed with this one, and I would like to thank Holly Jones for her professional and proactive service regards my recent purchase. Thank you

Positive experience: We recently had dealings with Clive Watkins when a property we liked was on with them we had a viewing with Holly who was helpful and informative we didnt feel rushed during the viewing even thought it was at the end of the day, This house was unfortunately not the one for us however we were introduced to Sam ( financial advisor ) based at Clive Watkins who was brilliant a lovely approachable young man who was knowledgeable and went above and beyond to organise our mortgage for us, Replying promptly to all emails, Even making calls and submitted our mortgage whilst working from home to ensure we got it submitted before a midnight change in interest rates I would happily recommend his services to anyone

Fantastic experience: We are new to this area and needed some help nailing down an area. Holly was extremely helpful and friendly. We viewed 3 houses with holly and managed to learn a lot about the areas and what we were able to afford with our money.

Fantastic experience: We have been viewing a lot of properties with various estate agents and Holly at Clive Watkin really stood out for us. We were due to view two properties, one after the other, and even though we turned up to the wrong one first by mistake (!), she was extremely friendly, came over to meet us and was professional the whole way through. Unlike many other estate agents, she walked us through the properties, explained the benefits and potential of the properties as well as the areas. Even though neither of these two properties were right for us, Holly said she now had a better idea of our requirements and has already, within a week, called us with a new property about to come on to the market which could work for us. It has been a great experience as a buyer, but I can see how they can add a lot of value to sellers in their proactive, professional and trustworthy manner.

Fantastic experience: Incredibly helpful, we viewed a house and 2 weeks later we're moving in! Such speedy service and Claire has worked hard to expediate everything and make it such a breeze!

Fantastic experience: I just want to say thanks your flexibility and helpfulness during the process Highly recommend to anyone who looking for rent/buy/sell

Fantastic experience: First class service. Clive Watkin (Bromborough Branch) were the estate agents we went through for purchasing our first home. There were some rocky patches with being in a chain, but honestly, could not fault the professionalism and high standards that we encountered during the purchase process. Every matter was dealt with, and nothing was too much trouble. Kat was our main contact. All emails were answered honestly and quickly. Even when the news wasn’t great. I’d have no hesitation in recommending them, or if we ever needed them again. First class. Thank you. Rob and Becky.

Fantastic experience: Recently sold a freehold apartment through Clive Watkin and could not fault the service from beginning to end. Friendly and efficient staff, not a problem to get in touch with and when things appeared to be slowing down Ashleigh was extremely proactive with all parties concerned which kept the completion date on track. I would not hesitate in recommending this company.

Fantastic experience: I have had a nightmare dealing with solicitors during the purchase of my home and the only consistency throughout the whole process has been Ashleigh from Clive Watkin. She has constantly chased solicitors and always kept me up to date and I never have to wait long to hear back from her if I have a query. Her support during this process has been incredible and massively appreciated.

Negative experience: Unfortunatly i cant use zero star!Need more further traning for the leadership,how you can talk with people.Expired ads should be deleted!!!I know and understand very busy the OFFICE but if busy maybe need more staff. You shouldn't lie that the office is closed because of the covid!! 7years im live in Uk. I have never seen such an unfriendly agency.

Negative experience: **AWFUL COMMUNICATION!** A property became available in a desirable location for me. As a night shift worker getting hold of people during a 9 - 5 can present challanges however this Bromborough branch of this company have scaled new heights. Upon seeing this property become available I left a message on the office answer phone stating there was no need for me to view the property as I was fully aware of its particulars and I would take it at once, all that was required was a call/email (all details I left on the message) to inform me of how much was needed and when I could arrange payment. THIS MESSAGE WAS IGNORED. Okay....maybe its very busy, so I leave a second message. IGNORED. Okay so this time I will email AND I will use the contact form on the website. IGNORED By the end of the week I had to go into the office only to be told the property has an application on it. Now this might sound like having no luck however this is the second time this has happened with this branch and company with the SAME property. Yes it had an application on it a month previous. This is how I knew i did not need any information about the property. A month previous I had recieved a call to tell me the property had an application on it and I asked if anything should happen to contact me at once. This was also ignored. Dissapointed doesn't quite cut it.

Fantastic experience: Top marks to Yaz for his advice and help in securing me a mortgage for the purchase of my flat. Yaz was extremely professional and amenable throughout and presented the options to me very clearly. I would definitely recommend anyone to speak to Yaz if you want a smooth, hassle free process!

Fantastic experience: My partner and I had a great experience renting through Clive Watkin. The whole team prides themselves on a personal approach and made the experience of renting easy for us. I feel confident that they'd be happy to help us again in the future. A special thanks to Claire :)

Fantastic experience: Myself and my husband recently rented a property via Clive Watkins Bromborough branch and we couldn't recommend them enough. The ladies I dealt with (Michelle and Claire) were so friendly and helpful throughout the entire process, even ringing up after we moved into the property to see how the move went, a lovely gesture. Thank you Clive Watkins, would give more than 5 stars if I could! :)

Fantastic experience: Just wanted to thank the team at Bromborough following our recent house move. Michelle, Sue and Clare (hope spelling is correct ) were absolutely fabulous. Highly professional and a faultless service.

Fantastic experience: A friend recommended Clive Watkin to me over 3 years ago, to help me with letting my property out. I have now changed to the Managed service that they offer, as they are always professional yet friendly and very patient this year too! My treasured property is in very safe hands. Thank you Brian, Michelle & Sue

Fantastic experience: We are very grateful for your support throughout the process of buying our new house in Bebington in the middle of the COVID19 lockdown. You worked for the seller but also for us buyers. Solicitors were totally opaque and Kathryn Henderson's efforts, professional yet friendly approach, was the only light in the process, always updating us on what was happening and guiding for the next steps, mediating and facilitating. Without you we would have been in the dark more often than not and the purchase process would have dragged for much longer or even fail altogether. When Kathryn' was in annual leaves, the Clive Watkin Sales and Letting Agents Bromborough team was always supporting us and in control of the situation. We cannot rate you highly enough both individually and as a team.

Fantastic experience: We recently moved home in a process that took 8 months including the sale of our previous house. Throughout the entire process Clive Watkin remained the only party to keep us up-to-date and informed on what was happening. Not only that, but they went above their role as estate agents for our new purchase, and even helped me chasing and dealing with solicitors for the sale of my old house during a particularly difficult and trying few months. They are the ONLY party out of everyone used throughout the whole process that I would use again, and with confidence.

Fantastic experience: Fantastic service from start to finish- thank you especially to Kat for guiding us and helping us through the process

Fantastic experience: The sale of our house was completed today! Appointing Clive Watkin Bromborough as our agents was the best decision we could have made. Lee Stroud, the branch manager helped us with the valuation and in setting the right price. The house was well presented on the internet and marketed effectively. Kathryn (Kat) Henderson took charge of the process thereafter. She arranged the viewings (most of which she accompanied) to the mutual convenience of the prospective buyers and ourselves, confirming appointments promptly via SMS and email. She followed up with the viewers, keeping us well-informed on their feedback and offers. Her communication skills were excellent. She really worked with our best interest at heart and provided her expert advice throughout. Her efficiency, professionalism and empathy were truly commendable. Well done Kat, the CW Bromborough team and keep up the good work!

Fantastic experience: Excellent service by all the team and especially Kat and Ashleigh. From the minute I walked into the branch until completion they have been completely supportive and so efficient. They give a professional but personal service, Thank you for making such each stage of the sale so easy. You are so caring and such wonderful communicators, nothing is too much trouble. You are the friendly voice on the end of the phone to answer my queries and squash my concerns. I cannot rate you highly enough. 10/10 Thank you.

Fantastic experience: I purchased my first home with Clive Watkin Bromborough. Ashleigh and the team were so helpful and went above and beyond to help me get my keys. Would definitely recommend, a fab team xx

Fantastic experience: I have recently bought and sold with Clive Watkin, Lee , Ashleigh and Kat were very helpful and patient throughout the sale and purchase in this difficult time , they pulled out all the stops to make sure that the sale completed before Christmas the whole team went above and beyond , I fully recommend them and couldn't have done it without their amazing customer care .

Fantastic experience: Professional and friendly service,great communication from all the team very supportive thanks to Ashleigh Lee and all the team l would 100% recommend them all

Fantastic experience: I purchased my first home through Clive Watkin. Everyone working there were really helpful and made my first time experience less of a worry. I100% recommended.

Fantastic experience: I chose Clive Watkin to sell my house because having dealt with them previously for the purchase 12 years ago, I found the service excellent. This time Lee, Ashleigh and Kath were fantastic and provided a very professional, caring service through this very stressful experience. I couldn’t have done it without their support! Thank you so much!

Fantastic experience: I placed my house for sale with two other agents before trying Clive Watkin. Sadly I was disappointed with both of them. What a difference Ashleigh Begg Assistant Branch Manager at Clive Watkin made! I have been buying and welling property for a long time and can honestly say she is the very best estate agent that I have ever worked with. Her commitment to selling the property was fantastic. The viewings flooded in and a buyer was found. I only wish that I had gone to her in the first place. Dedication, professionalism and a really positive attitude together with a lovely friendly personality. I cannot recommend her high enough. Thank you Ashleigh for all you did!

Fantastic experience: Michelle & Claire was absolutely lovely whilst dealing with our move! Always available at when I had a million questions to ask! Nothing but amazing service highly recommended:)

Fantastic experience: Great service from Clive Watkin. Ashleigh has been in constant communication, providing regular updates and helping to keep the ball rolling from all sides. Highly recommended.

Fantastic experience: Great helpful team!

Fantastic experience: We purchased our brand spanking new build home through Clive Watkin in Bromborough and we honestly cannot thank them enough. The whole process from start to finish was overseen by Wendy & Paige and what we particularly liked was how they all work as a team, so if someone wasn’t available, there was always someone else ready & able to step in. Buying & selling your home is up there as one of the most stressful things you can do and the staff in the Bromborough office were an absolute pleasure to deal with, they had our backs from day 1, they liased with the builder and solicitors on both sides and kept us in the loop with regular progress reports. Wendy in particular made herself available to us even on her day off, her knowledge and experience was second to none and we had many ‘before work’ phone calls with Paige. Nothing was ever too much trouble. Thank you all so much guys

Fantastic experience: Very friendly and efficient staff from first enquiry right through to sale of property. Paige and her team managed to secure us a sale from the very first day of viewings and we have every confidence that the rest of the process will run just as smoothly!!

Fantastic experience: Cannot thank Clive Watkin and in particular Wendy enough. Without her continuous involvement in our house purchase we probably still wouldnt be in now! The rest of the team were always friendly and helpful and we always got a fast response to any enquiries and updates throughout the process.

Fantastic experience: From start to finish the women at Clive Watkin Bromborough were absolutely fantastic. I'd never moved house before, and was looking to rent my first place. I enquired about the property online on Sunday, viewed it Tuesday, Wednesday the landlord accepted me out of a list of other viewers, application all sorted and approved and a move in date chosen by the Thursday! Whether on the phone or in person everyone was lovely. Nothing was too much for them and they had a really happy energy all the time. Just a very big thank you to Michelle, Diane and Claire

Fantastic experience: My family and I have just moved into our new rental property with the help of Clive Watkin Bromborough. The staff, Diane and Michele have been fantastic throughout the whole process. From arranging viewings, assisting with referencing and answering all of our many questions and queries, regardless of how small. Calls were always answered quickly with a friendly voice ready to help. This excellent customer service was mirrored in store when we had to visit in person. Thank you, we love our new home!

Fantastic experience: We are about to start a development of six 4 bedroomed detached houses on Allport road Bromborough. Paige Turrall and the rest of the staff are doing a great job marketing the site for us. Even at this early stage Paige has started securing reservation fees. Impressed....

Fantastic experience: What a great team Diane, Michele, Carol, fantastic service, Clive Watkins brand must be proud of three hardworking team members, thank you for your customer service support Bromborough team

Negative experience: Awful communication. Failure to respond to contact re renewal of lease or disrepair of property. Increased rent without the proper notice. Awful experience when not renewing the lease along with allegations of damage caused with no evidence supplied. Threatened with legal action after they failed to respond to DPS deposit request, still no evidence. Demanded responses within a day despite their own failure to respond to correspondence within 2 weeks.

Negative experience: I would give this branch 0 starts if it were possible to do so. The organisation and communication in the place is a complete joke. A while ago I applied to rent an apartment that was advertised by this branch. I paid my fees and got the ball rolling, but due to being constantly messed about by the referencing agency, I decided to cancel this process. I was assured by the member of staff I spoke to in regards to this, that I would receive my referencing fee back, as they had had several other complains over the previous few months regarding this particular referencing company. A month went by and I saw no sign of this refund and after several phone calls and several moths later I have still yet to receive anything. The woman I seem to always speak to when I call up, if they actually answer the phone at all (I think her name is Denise) is either incompetent or simply just doesn't care, constantly and obviously fobbing me off, saying she will call me back, which of course she never does. It almost feels like I am being scammed out of my fee. Very unhappy with the service.

Negative experience: Try to get hold of this place is a joke no one picks up the phone or calls you back we have had to do all the chasing God knows how many sales an rentals this place misses out on per week

Negative experience: Impossible to get a viewing that works for us. Rang last week and was offered 5:30 that evening by Brian, so told him I would arrange it and call them back. I phoned back 20 mins later and Brian was out and was told there was no way to they would arrange a viewing at that time. feeling somewhat confused, I said I would call again the following week. I rang today and the earliest viewing is next Friday. They have a lot of viewings...