OpenRent

Fantastic experience: Making renting a property very easy, highly recommended

Fantastic experience: Having initially used traditional estate agents with some not always giving me clear advice, using openrent was a game changer. Landlord response times helping understand when an answer is likely, landlords communicating directly and in my experience honestly on where they were with options. And all the financial checks and references cleared so efficiently it took a lot of frustrating phone calls out of the system. The portal shows you exactly what stage everything is at. Great service

Fantastic experience: I’ve used OpenRent numerous times. Unfortunately this time I had to use an agent as the let was in January, the first tenant fell through on OpenRent. However it’s my first port of call for all my Lettings. I will always choose this as my first option.

Fantastic experience: Great site easy to work with very happy to use again in near future.

Negative experience: Very disappointed this property was not cleaned in preparation of new tenants blinds dirty cooker covered with grease Small fridge and filthy wasing machine

Negative experience: AVOID IF POSSIBLE. TOTAL. I needed landlord electricity certificate for my rental property. ''Engineer'' called Chris contaced me prior inspection. I have explained that I had plastic old fuse board, which most likely would fail the test. Emgineer asked me to send him picture of my old fuse box. After that said that it should be fine. On the day of inspection, he stend about 10 min in the house, issued failing certificate, sold me a resolution story to which he never becam eaccountable for. Then tried to sell me his services for around £1'000 to make things righ. TOTAL SCAM

Fantastic experience: This was my first time letting a property through OpenRent and I had a very positive experience. It was much cheaper than using a traditional high-street agency and the 'Rent Now' process was straightforward and easy to navigate. Also the customer service team was very helpful, always replying to my queries within a day.

Negative experience: Quite a rude estate agent who showed us a place. When we said it was too small she told us to buy a place instead. Frome area.

Fantastic experience: I’m a landlord with only 2 properties rented. Although I am a registered agent as well as a registered landlord, I still found OpenRent very useful in finding a new tenant this time. It kept me at arm’s length from the process of vetting potential tenants and it carried out the checks on my behalf so I wasn’t directly involved and could choose not to proceed (if things weren’t right) much more easily.

Fantastic experience: open rent been very helpful and quick to respond to my inquiries. Excellent and trustworthy.

Fantastic experience: I honestly can’t recommend OpenRent highly enough. As a landlord, the whole process felt clear, professional and incredibly well supported from start to finish. Advertising the property was straightforward, communication with applicants was easy to manage, and the referencing process gave me real confidence in choosing the right tenants. Everything is laid out step by step, which makes what can feel overwhelming actually feel calm and organised. Thanks to OpenRent, I found lovely tenants and was able to handle everything efficiently and professionally. It’s made my experience as a landlord so much smoother, and I’ll definitely be using it again in the future.

Fantastic experience: Renting a property is a complicated process but not with OpenRent. Every process on their app is not only intuitive but simple to understand. The App keeps you informed as you go thru every part of the process from advertising to contract signing and final payment of rent. I have been using OpenRent for more than five years now doing at least 3 rentals every year. I have not had one moment to complain. Tenants are very happy and I am very happy. Something I only just found out is that the App helps you to keep accurate records of any tenant issues. I suggest you use it for managing your tenancy.

Fantastic experience: Great and safe platform to advertise your property. 1-2 weeks maximum time to find your suitable tenants. I highly recommend it.

Positive experience: I couldn't work out why I was going pay the big estate agencies 10% to find a tenant and then continue to charge this after the first year. This takes a lot more time and you get a lot more time wasters, however if you have the time it will save you lots of money

Fantastic experience: Amazing portal for landlords. Found tenants in very short time and repeated tenants without any problems. Easy to post the ad and photos, simple to manage communication with potential buyers. And they also provide paperworks service. Extremely helpful. Highly recommend

Fantastic experience: A great way to rent your property on OpenRent. The advert attracted a lot of interest immediately, and we were able to find a tenant very quickly.

Fantastic experience: "I was easily connected with my landlord and managed to rent an apartment against all odds. I am satisfied with this OpenRent website and recommend it to everyone."

Fantastic experience: OpenRent saved us so much time and hassle, the viewing process was seamless & direct messaging with the Landlord made all the difference, referencing was easy and any tech/website troubles were resolved with timely responses from the team, and the contract & deposit processes were transparent and direct. We can’t fault the OpenRent service

Fantastic experience: Brilliant. Easy to use and great results. Highly recommended.

Fantastic experience: It was a great experience and user friendly and Open rent kept me updated with every step and telling me how we were going to move forward. I was happy l was never confused in the process

Negative experience: I was asked to add the EPC rating, which I did days ago, however today advert has been removed (due to no epc rating!) and impossible to contact anyone by phone. Left hand doesn't know what right hand is doing. It is a busy time of year and i have better things to do than faff around with Openrent admin.

Fantastic experience: The OpenRent platform enabled me to reach more prospective tenants than I would otherwise have been able to, and they were all solid and genuinely interested potential tenants. The whole process worked very well.

Fantastic experience: Start to use openrent a few months ago. It’s a terrific set up. Highly recommended.

Fantastic experience: A good service that also enables coverage with Zoopla for a small fee and provides enquiries that you can meet face to face. Only one person wanted video viewing and he was pretending to be in UK when he was abroad. Otherwise everyone happy to arrange to meet face to face.

Positive experience: I have been using OpenRent for over ten years, and the ability to book gas safety or EICR inspections has significantly simplified managing my properties. However, in recent years, I have observed that while suppliers promptly acknowledge job requests, they often do not follow through with arranging a date and time with tenants. This has resulted in me having to cancel and seek alternative suppliers. For example, this week, an electrician failed to arrive at the agreed time. He attempted to contact the tenant to complete the job earlier, but since the tenant was at work, he arrived ahead of schedule, took a photo of the front door, charged a call-out fee, and did not perform the job at the scheduled time. I have reported these issues to OpenRent multiple times, but there has been no resolution. This ongoing situation has caused significant delays in arranging inspections. A good platform to advertise your property but OpenRent customer service is failing this company’s reputation

Fantastic experience: Unbelievabley good. cant get over the ease of using this website. I keep waiting for there to be a catch!

Fantastic experience: Open Rent provide a very reasonably priced excellent service for letting properties. Makes finding tenants and arranging viewings so easy. I’ve used them for years and will continue to do so.

Fantastic experience: Open Rent has taken all the hard work out of renting a property. The service has been extremely straightforward and staff extremely helpful. I have used the management plus service also, where they have fixed emergencies with the boiler and a leak by reporting the issue to them. Very impressed and will continue to use whilst renting a property. 10/10

Negative experience: You can't trust any landlord or agent on this site, they have no loyalty at all. Unless you have a holding deposit your screwed. Money always comes first. If you agree a let that should be final not given to to multiple people and see who can race across London the quickest to sign the tenancy. Scummy people

Fantastic experience: I have recently used the services of OpenRent to find tenants. I am not a professional landlord with many properties but have an inherited house which I let out. Letting these days is a legal mine field but OpentRent helped me to steer through it. They are must cheaper than traditional agents and the beauty is that the landlord retains control. I had many enquiries and viewings and was able to meet with and select suitable tenants myself. The OpenRent website is excellent and the user dashboard has everything needed for the job. They have thought of absolutely everything. 10/10.

Negative experience: Does not checking if basic are present including mandatory items like Gas Safety Certification. It’s between tenant n landlord. Regular agents are much better as atleast you have an independent party to listen to your problem but here you are stuck. Not recommended.

Fantastic experience: Open Rent make everything very straight forward, and clear. Their service is exceptionally good.

Fantastic experience: I thoroughly approve of OpenRent, mainly because you can interview prospective tenants yourself. I can't speak for any other services they provide because I haven't used them but I get a good feeling.

Fantastic experience: Very impressed indeed so far…. Managed to find quality tenants for my flat within 48hrs of listing it! Well done OpenRent

Fantastic experience: Best platform for finding tenants, free and effective

Fantastic experience: I've been using OpenRent for several years now and the process is so streamlined and easy to use. The people working there are all incredibly helpful if one gets stuck. There are options to suit all types of landlords, depending on how little or how much you want to be involved. Can't rate them highly enough. I haven't even mentioned the reasonable prices they charge!!!! Amazing service.

Fantastic experience: Absolutely thrilled will all aspects of the service from OPEN RENT, I will be using them for all my future advertising needs. Paid the premuim to hit rightmove and its always the way to go. Great service, fast turn-a-round and yes both properties let in a week VERY HAPPY

Negative experience: Not as good as it used to be. In the chase for more and more profits both landlords and tenants are quite underhandedly given extra cost options such as Rent collection (ticked by default at £10 per month) Reposit (ticked by default and costing the tenant a weeks rent Attempts made to transfer tenants utilities to gain commissions from suppliers (remember there are always cheaper options if you do a full market comparison online) Rightmove advertising (was included) Its nowhere near as good as it used to be and I would suggest you look elsewhere if you are a landlord, we are. What was an almost totally perfect site for genuine landlords to interact with genuine tenants has become greedy for greater and greater profits. Thankfully there are now competitors who dont have this greed. This was my old review..... I have a portfolio of 50 and would use nothing else now. tenants get to see us, get to chat to us and we can offer a service an agent just stifles. perfect. thank you openerent. Sadly, I have changed my feelings on using openrent any longer now they have doubled their costs in the last 12 months. Now looking elsewhere.

Negative experience: Review of 33 Melrose Road, SW18 1LX — Landlady: Mrs. Rosa Canepa I am an independent PhD researcher, writer, and world traveller, and my tenancy at 33 Melrose Road, SW18 1LX was extremely distressing. The landlady withheld key information — including dogs living on the premises and an active camera doorbell used to monitor my movements. She charged £2,200 per month, insisted on cash payments, and refused to sign receipts until I wrote them out myself. Although rent was paid well in advance, she kept demanding more money every few days, forced her cleaning and ironing staff on me, and tried to sell personal items. She turned off hot water, floor heating, and the towel rail, creating deliberate tension, and forbade parcel deliveries to the address. The atmosphere was intrusive, controlling, and insecure, and I left after a month though I had planned to stay for two. When reported to OpenRent, they declined to act, showing no tenant protection or accountability. Attached are photos documenting her behaviour and the conditions I experienced. Future tenants should exercise extreme caution and insist on full transparency before renting this property.

Fantastic experience: Great service, found my tenant through Openrent

Fantastic experience: I have been using OpenRent for the last 3 years and have found it to be a cost effective way of advertising my properties on Zoopla to ensure that I quickly find a new tenant

Negative experience: It seems that the customer service doesn't exist here. Every time that I raise the same issue by email, as there is no other form of communication, they cc the supplier. The supplier is unresponsive so the issue cannot be resolved. You can't raise a complaint or find someone to speak on the phone.

Fantastic experience: I have a great time with the OpenRent. I used the site before and going to do it again when needed. Excellent platform to find the tenants. I have a good help from the team. They keep an eye on the messages and send me remainder about the viewings to my email.Could not be better!!! I shall recomend OpenRent to all Landlords. My big thank you to OpenRent team. Valntina.

Fantastic experience: I give kudos to openRent for a very easy and direct services with a beautiful house in fact I will give you 100 stars ❤️❤️

Negative experience: The property at 11 Plawsworth Road, in Sacriston is available for rent through Open Rent. I don't believe they know about the issues we had when renting the house. The landlady ignored safety issues which were reported by contractors, such as the bathroom is at risk of falling through the utility ceiling. We can see from up to date photos that the repairs have not been carried out, but instead, she has covered the mould and holes with cladding in the utility. She was made aware that the electrics in the kitchen were unsafe due to a leak in the kitchen roof, which took months to repair. There was black.mould in the loft, due to.holes in the roof, which are still there, even after repairs have been carried out. Photos attached. Please be careful if you sign a tenancy for this property. There are holes in the external kitchen wall which we had mice entering the kitchen cupboards We did not rent this propery through open rent, but it is now advertised through them, and i cannot find a way of contacting them to let them know.

Fantastic experience: Great website. We found tenant in few days.

Negative experience: Not a rental agency , just a computer driven system to fill out your own details , sent you the documents and charge you. Emails not answered and no contact number AVOID

Fantastic experience: The best guide for landlords , easy explain how to rent your property, will be using this service in future

Fantastic experience: Thoroughly recommend the free advertising service, I found my lovely new tenant inside a week!

Fantastic experience: Brilliant service, at super value! Have managed to save money and time. Very easy to use platform and great support from service team. Thank you!

Fantastic experience: I loved open rent. It was easy to use and nicely takes you through each step. I had lot of viewings requests!

Fantastic experience: OpenRent’s Management Plus service has completely taken the stress out of managing my property. Instead of me having to deal with calls and emails from tenants, they can log any issues directly through the portal. OpenRent then arranges for trusted vendors to bid for the work, and the chosen professional goes straight to the property to fix the problem. It’s seamless, efficient, and gives me real peace of mind. Managing tenants has never been easier

Fantastic experience: Excellent service from start to finish. Efficient and effective communication via email which enabled all parties involved a clear line of steps and what needed to be done. Highly recommend - much easier than renting through Estate agents which I have previously done.

Fantastic experience: Amazingly simple, helpful and efficient service. Really took the stress out of moving and sorting paperwork.

Fantastic experience: Absolutely amazing place to find good tenants. Everything under one roof with Openrent

Fantastic experience: I have used OpenRent many times, it is very quick and easy to set up the listing and advertise the property. Their system makes setting up viewings straightforward.

Fantastic experience: We are happy with this openrent platform that helped us get the house. We feel our money and deposit are safe. We didn't know about this site but we are delighted that we collaborated with them with openrent. Thank you.

Fantastic experience: Great response to my advert. The whole portal is very good though I have not utilised all its features.

Fantastic experience: Great service , great suppliers. I can manage my properties from abroad using openrent.

Fantastic experience: As a first time landlord, Openrent was incredibly easy to use from start to finish. I liked the transparent pricing and the option to control as much or as little as you wanted. They offer a template for the contract which you could personalise and there are useful advice pop ups along the way. I entrusted them with the advertising, referencing, deposit, electrical certificates and contract extensions - all of which went smoothly and were a fraction of a managing agent’s fees. I highly recommend them.

Negative experience: Worst experience ever, nothing was straight forwards wasted time and effort avoid this company at all costs for both landlord and tennant. Had better communication with a dolphin .

Fantastic experience: OpenRent made the process easy. They only asked for part of my bank statements. It felt fair and not too much. Everything went smoothly.

Fantastic experience: Fantastic alternative to high street agency. Open Rent provides the same spec of services at affordable price. They are quick at acting and processing documentation and prompt to respond to queries. I can now manage my rental with the experience and expertise of knowledgeable agents to help me. With Open Rent I was able to take control of my property and save money. Thank you.

Fantastic experience: Easy to use website, great support for movers. Process of completion could be clarified, especially when you are slightly different and e.g. need a company guarantor but it's very thorough and safe.

Fantastic experience: Very pleasant experience when using this platform. There is a flexible approach , to match any needs when using the service of Open Rent. I will use the service again when the time comes. Happy renting everyone. Thank you Open Rent

Fantastic experience: We have several enquiries from prospective tenants thanks to OpenRent. I would encourage any landlord to use it.

Fantastic experience: So easy to use and protect tenants and landlords alike. Stays up-to-date with Ever changing legislation Which gives me so much peace of mind. It seems to become a better service every time I use it.

Negative experience: Zero customer support, zero response. Will never use openrent. As a tenant, it’s been hell of a week for me. Here is their email: Please note, the tenancy is a private agreement between you and your landlord and since OpenRent are not legally involved, we are unfortunately not able to intervene in the tenancy itself.

Fantastic experience: I have used OpenRent on several occasions and always had a great experience, wide exposure on multiple channels for a fraction of the agent's cost, timely viewing notifications, pre-screening with your custom questions, easy communication with prospect tenants. I highly recommend and will use again.

Fantastic experience: OpenRent is very easy to use. You are enabled to let your property to tenants you get to know in advance and that you feel comfortable with.

Fantastic experience: Best service ever, I like the fact that I deal with the Landlord directly. Quick update from open rent, even in my next house hunt I won’t hesitate to use Open rent.

Fantastic experience: Seamless process. Simple, quick and pain-free. Viewed flat and within a couple of hours my application was processed and I was ' onboarded'. Whats not to like. Thank you.

Fantastic experience: OpenRent makes it easy for the landlord to connect and provides a modern service that is great for the landlord and tenant. This will be my prefferred platform/letting agency I will choose to use in the future for the excellent service it provides

Negative experience: I’ve had a very disappointing experience with OpenRent. I attempted to list my property multiple times, but my account kept getting cancelled without any clear explanation. Each time, I was told to “contact support and wait one business day” — but no one ever responds. Unfortunately, the customer service is among the worst I’ve encountered. There is no meaningful support or resolution, just automated messages and dead ends. If you’re experiencing the same, be aware that you may not receive any proper assistance. It’s a shame, as the platform has potential, but the lack of reliable customer support makes it very difficult to recommend.

Fantastic experience: I found OpenRent to be a quick, simple and effective way to identify and communicate with prospective new tenants; communication is quick and relevant. Very good value for money.

Fantastic experience: We use open rent for advertising only to find our tenants & process ourselves for suitability. We highly recommend openrent to all independent DIY landlords a great portal + you can go full package & include the checking service as well as advertising

Fantastic experience: An incredible and well priced resource for landlords and tenants. Genuinely a huge asset if you’re renting. Thank you OpenRent!

Fantastic experience: I had a fantastic experience using OpenRent to facilitate my recent tenancy. From start to finish, the process was seamless, efficient, and incredibly user-friendly. OpenRent acted as a brilliant liaison between myself and the landlord, ensuring clear communication and swift responses throughout. The platform made every step — from arranging viewings to referencing, signing the agreement, and setting up rent payments — simple and transparent. What really stood out was the professionalism and clarity in their system, which took the stress out of what is usually a complicated process.Thanks to OpenRent, I was able to move in smoothly without any hidden surprises or delays. Highly recommended for both tenants and landlords looking for a straightforward and reliable letting service!

Fantastic experience: Openrent was simple to use, I received many enquiries and found a tenant quickly. I would avoid the Zoopla and Rightmove option, you just don't need it.

Fantastic experience: It’s a great experience on open rent. It’s very quick engine to find tanant but you have to be very smart to find right tanant among all of them. Ask for references and security check.

Fantastic experience: Always used open rent for last 7 years, I think the app is brilliant and the ease of organising viewings and doing checks is excellent. Great value.Would highly recommend if you have the time to interview prospective tenants personally

Fantastic experience: Absolutely God send for landlords looking to let their properties without paying for an agent. For a fee less than £100, you can advertise your property on all major platforms, they do the AST, they help you comply with all the legal requirements etc

Fantastic experience: Using Openrent is a lot better than letting agencies to get in touch with the landlord to find out which property is best suited to you for rental. I mean with the rise of rent prices, its worst to rent anywhere even if its at low prices because the cost adds up even higher with deposits, insurance policy costs and other costs but at least you get a chance to secure your chance of getting a place. If you went to letting agency, you would be stuck in an affordability war against everyone. I hate renting but that's just a personal opinion. I am thankful a service like Openrent exists, it's like tinder but for rental. LMAO GETTING MATCHED TO A LANDLORD. Heads up give it a shot.

Fantastic experience: We found Open Rent a very good site to deal with. Our property was well presented by them and they promptly informed us of any enquiries from prospective tenants. We liked their dashboard system which made it easy for us to keep up to date with the information about prospective tenants.

Fantastic experience: I've used OpenRent as a tenant for the first time, and I must say the whole process including previous property references and work income references, and signing tenancy agreement is very streamlined, quick, and efficient! Would definitely recommend.

Fantastic experience: Excellent service, fast and reliable and so easy to use. Will definitely use again. No need for expensive agent fees anymore!

Negative experience: Long term customer. I created an advert with specific images, floor plan, order and text. Advert went live on portals with half images missing and ai text. After 3 days and multiple emails, they have fixed my images but they will not fix the text. Their emails are just templates and they do not check the work nor specify the problem. Not impressed. It’s a premium property and the damage is done as people would have already viewed the listing in a sub par state.

Fantastic experience: If you're an experienced landlord and can create and manage a tenancy then Openrent is a great way to find tenants and save a small fortune in agent's fees. I like to vet potential tenants by meeting them in person and gauge if they are the right fit.

Fantastic experience: Excellent service, I personally can not fault. With help from start to moving dates till finish, plus with the extra 3rd party help for sorting utility bills etc etc. Excellent service for m.

Negative experience: Company has some nice features that is easy to use until you use their Rent Now paid service. They collect deposit and first months Rent from the tenant. Under their terms and condition, they will transfer first month Rent to your nominated account after 10days after tenant have moved in to the property. That is fine on paper but reality is total different. On 10th day after tenants had moved in, we had to email to remind them we had not received Rent. They eventually sent an email stating Rent has been paid to our account but can take up to 3 days to receive. Can anyone explain in 2025 how can a bank transfer take 3 days??. This is totally unacceptable. disappointed.

Negative experience: Absolutely disgrace, OpenRent allowed a fake estate agent to market my property without my knowledge or consent. They supposed verify anyone using their platform. They promise to verify their tenants, they can spot a fake agent. Don't use them.

Fantastic experience: I’ve had a great experience with OpenRent. It’s a very good, easy-to-use, and reliable service that makes the rental process smooth and hassle-free. The platform is also much cheaper than traditional letting agents, saving landlords a significant amount of money. I was able to find suitable tenants quickly through OpenRent, and the whole process was straightforward from start to finish. Highly recommended for landlords looking for an efficient and cost-effective way to rent out their property!

Fantastic experience: Thank you ver much open rent you have helped me a lot for renting my property. I have said this from the start that your service is remarkable. I can recommend your services to any friends who want to rent their property. Thank you very much again for all your help it is much appreciated.

Fantastic experience: I’ve used OpenRent numerous times to let properties. It is an easy platform to use and I’ve had very many applications for each property I’ve advertised. The service is excellent value and I wouldn’t let Properties any other way.

Fantastic experience: Very easy to use. Nice that I was able to speak with the owner of the property without any third party. OpenRent made it easy to rent. Created all the documents and guided through the process. I paid deposit and first month rent to the OpenRent. First month was transferred to the landlord after few days of us staying in the apartment to make sure everything is ok. Deposit was registered with deposit protection company. Landlord sent all the documents about the property (gas safety, electric safety, water safety) via OpenRent process. I hope the end of the rent will be the same easy as renting. I'm glad this cervice exist. Unresponsive agencies should be replaced with this website. Landlords and tenants will only benefit from it.

Fantastic experience: Open Rent have a number of facilities for both landlords and tenants, I'll not list them all, if you are either take a look. It's just cost me £49.00 to find a tenant, can you think of any high street estate agent that could do that.

Fantastic experience: A brilliant platform - so easy to use and sensibly priced with a wide range of optional services. A big shout out to the inventory clerk supplied by OpenRent - the best I have encountered in 40 years of letting properties

Fantastic experience: I rent flat currently All process was quick and professional property is amazing and landlord is very professional and so nice. I am feeling like they really care about tenants I would give 10 starts if would be opportunity Never before dealt with that great service I can definitely recommend Honestly the best experiences Well done Open Rent ! Thank you

Fantastic experience: OpenRent is so good, it makes you wonder how high street estate agents survive. The process from start to finish is smooth and professional. Lots of help and additional information and forms also if you need them. The pricing is extremely competitive and saves you a small fortune compared to what the average estate agent would charge you. I've been happily using them for several years and will continue to do so.

Negative experience: Think of creigslist but less sketchy. The middle man (open rent) does everything but it's up to the landlord/lady to actually be the one to go to if any problems. Some are good some are odd. It saves on estate agent fees. If your main job is looking after properties you own and your Tennants then perfect, if not and you work other jobs the tenants get restless and the living conditions worsen. Then that is the time to get a company to take over.