Movenowproperties

Positive experience: It never turned up to the view in. Making up excuses. I find this very, very disappointing from a letting agency making it harder for people like myself to try and find somewhere to live. And then they refused to turn not to the view and make one excuse after another. I find this very disappointed and very angry I come two and a half hours away on Friday and never turned up. It's one skis after a novel. And I find it very disappointing. When someone's coming nearly two and a half hours away to view a property. I'm very disappointed and very angry and now I've got to look for another letting agency. Never wanted to resolve it.

Fantastic experience: Billie at Move Now has been doing an excellent job for us - helping take on properties from a nightmare previous agent who was not forthcoming with any information! Definitely recommend for any landlord out there seeking a great agent!

Fantastic experience: I have had a really positive experience with MoveNow, their team is amazing. Would highly recommend selling / renting with them

Fantastic experience: We have used Movenow to sell four houses and they also manage rentals for us. All the team are very helpful.

Fantastic experience: Highly impressed with movenowproperties I used them to let a property of ours after purchasing through themselves, both transactions were seamless…. Gemma is highly knowledgeable, helpful and on hand to answer any questions, Jack was tracking the purchase every step of the way ensuring a smooth process. I have also asked advice from Sam who was more than happy to help in any way she could. I would highly recommend and I will be using them again and for the foreseeable future setting up my property portfolio Excellent team all round !!

Fantastic experience: Helped me with many Properties and super happy. Family run business and would recommend to anyone

Fantastic experience: I’ve been using Movenowproperties to manage my properties and have been extremely happy with the service. The communication is excellent, and I’m always kept informed and updated whenever anything needs my attention. The team are professional, friendly and reliable, and it’s reassuring to know my property is in good hands. They make the whole process straightforward and hassle-free. I would happily recommend Movenowproperties to any landlord looking for a professional and dependable property management service.

Fantastic experience: Ive used Movenow for around 10 years now for lettings and the service has always been excellent. Vetting of tenants is key and we have never had an issue in all that time on a dozen properties. Sam, Gemma, Nic , I deal with mostly and always great service, but everyone else hits the spot too More recently, I've used them for selling properties and they really have excelled. Jack does a brilliant job.

Fantastic experience: We have used Movenow to let out our properties for the past 10 years, they keep us up to date & informed of any new legislation that might affect our buisness. They are always available & responsive to any quieries from both us & our tennants, they offer a complete service which takes away the stress of being a landlord.

Fantastic experience: MoveNow have managed my property for 13 years. They have always provided a professional and efficient service. Whenever there have been challenging situations their experience at resolving issues has been much appreciated. Each time they offered helpful insight when there was a need to find new tenants. I would definitely recommend them to anyone wanting to let their property hassle free.

Fantastic experience: Amazing service from beginning to end. Following initial engagement with Sam and putting my property on the market, viewings were hectic and managed brilliantly by the whole team. But a special shoutout to Jack who went above and beyond throughout the process. From reassurance when things weren’t going so well, support managing multiple offers, always keeping me updated and constantly chasing mine and my buyer’s solicitors for updates and doing everything to complete the sale as quickly as possible. Great work by the whole team, 100% recommend.

Fantastic experience: We've had a fantastic experience with Move Now Properties. The entire team has gone above and beyond to help us let all of our flats and commercial units to great tenants. They've been professional, responsive, and communicative throughout the entire process, always keeping us informed and taking our priorities and suggestions into account. Their dedication, attention to detail, and proactive approach have made the whole experience smooth and stress-free. We wouldn't hesitate to recommend Move Now Properties to anyone looking for a reliable and hardworking property agent.

Fantastic experience: Good estate agent

Fantastic experience: Great experience from a buyers perspective from MoveNow. Jack was really helpful and kept us in the loop at all stages, from viewing right to completion.

Fantastic experience: Jack was outstanding throughout, having sold multiple properties over the years with various estate agents; I can confidently confirm that Move Now have been the most proactive, supportive and communicative.

Positive experience: Thank you to Movenowproperties for handling the sale of my flat. I really can't speak highly enough of Jack. I have read previous reviews where he has provided a high level of customer service, and I can confirm they are all true. There were a few delays which were out of movenowproperties control, but Jack constantly requested updates from solicitors, made frequent calls to me just to check in and always kept me informed of everything during the process. Jack is a credit to the company and a very nice guy. Thank you.

Fantastic experience: Selling my father's house wasn't straight forward, it involved a lot of complicated issues. Movenow properties dealt with the situation extremely well, every step of the way. I must give a special mention to Jack Reynolds who kept on top of the situation, kept the vendor up to date on all issues, and was in all matters very professional.

Fantastic experience: I have no hesitation in recommending Move now to sell a property. From day one to hand-over they were impeccable. Jack Reynolds in particular was very polite, informative and kept us up-to-date on a regular basis. it was a pleasure to do business with them.

Fantastic experience: Five stars doesn't seem enough for the work you guys have done to facilitate our move to our 'Forever Home'. Sold in three days thanks to the professional and friendly staff who were always on hand to answer our many frantic calls!! Can't thank you all enough for everything you did for us Carol & Jill.

Fantastic experience: A pleasure to deal with all the staff at Move Now Properties. Always polite and kept up to date and informed throughout. Very professional service. Highly recommend using the additional providers they recommend too ie. Solicitors, Brokers etc. Thankyou to all the team at Move Now!

Fantastic experience: Sam and Jack did a great job selling my Mum's property. Excellent service.

Fantastic experience: Brilliant experience! Kept us updated throughout ! Would use again!

Fantastic experience: Would have no hesitation in recommending Move Now Properties. From the initial valuation they made the process very easy from start to finish including arranging the EPC for us. Property was sold within a couple of weeks. Special thank you to Jack who handled our sale and was so helpful- he kept us updated every step of the way from the first viewing through to completion.

Fantastic experience: Brilliant to deal with, Jack was really good at keeping us informed and always there for any queries. Faultless experience.

Fantastic experience: Fabulous support from start to finish. Jack went over and above when helping me purchase my property. Thank you.

Fantastic experience: recently sold my apartment with this team, and I couldn’t be happier with the service. Ellie and Jack were fantastic throughout the process, keeping me informed with regular weekly updates. I would highly recommend them to anyone looking to sell their property

Fantastic experience: Amazing service by jack R, Anything I needed. He sorted or advised straight away. Definitely recommend!

Fantastic experience: Absolutely amazing service during a very stressful house sale. Would highly recommend

Fantastic experience: Excellent service .Ellie & Jack went above and beyong throughout my sale, would highly recommend .Thank You for everything

Fantastic experience: Jack at Movenowproperties is a Buying Pro! Jack turned my offer into a smooth, stress-free close. Killer negotiation, very open communication, always happy to help where needed, daily updates, and covered minor fixes to seal it fast. Maximum value, zero hassle. Market genius with heart—10/10!

Fantastic experience: Absolutely top level service from Jack at Move Now. We weren't using Move Now ourselves but the people we were buying from were. Jack the representative we were dealing with was utterly proffesional, extremely helpful, and very on the ball from day one of meeting him for a house viewing. Thereafter he did a brilliant job of keeping us updated with the process, answering questions, and gee'ing up the various parties involved in the process, whilst being very personable whilst going about it. *** Highly recomended ***

Fantastic experience: A superb professional service throughout the whole process. Jack was thoroughly professional and knowledgable and it was never too much for him to sort out any slight issue. I would highly recommend Move Now Properties! They have Lao managed my property over the years as well as helping me sell the property recently so thank you so much for all your amazing services and care!

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Trustworthy and Efficient Jack is the kind of agent who makes buying property feel stress-free. He kept us updated every step of the way and handled all the paperwork with ease. It’s rare to find someone who is both professional and genuinely caring—Jack is both. Highly recommend!

Fantastic experience: I have lived with MoveNow Properties for just coming up to 11 months now and I can only say good things about them. Throughout my time at this property any issue I had, was dealt with immediately, and any form of communication between myself and the business was prompt and transparent. Moving in was such a smooth process and was made completely stress free. The staff are all so lovely and are really motivated to meet all of your needs. I cannot thank them enough for how they have acted as a business and as people throughout my time here. It is so reassuring to have this sort of treatment after some frustrating experiences with other companies in the past.

Fantastic experience: I’ve been a tenant in a movenow managed flat for nearly 2 years and I have had a really good experience with them. The lettings management team have dealt with every query/repair so promptly, Billie especially has always been so on it with contacting my landlord and sorting contractors etc. I’m now moving out, only as I’m buying my own property, but I would really recommend them to anyone as managing agents.

Fantastic experience: Super service - made buying our first property easy to navigate and kept us fully informed throughout the whole process. Will definitely recommend and be using their services in the future.

Fantastic experience: Movenow helped me sell my properly, sold within a month. They were so fast at getting the property on the market and advertised, very knowledgeable team. I dealt with Jack throughout the sale who was an absolute pleasure, he kept me so informed with every little detail. Jack was also a great support during the stress of the move, chasing buyers and solicitors. Highly recommend Samantha and her team! But especially Jack for how helpful and efficient he was! Thank you so much!

Fantastic experience: We recently sold our property through Move Now & couldn’t recommend them enough. I initially got in touch with them to sell our property because of the positive experience I had from a buyer’s perspective when viewing properties. From a seller’s perspective, they were a wonderful team to work with. Excellent communication, a friendly conversation every time they needed to call us & no question was too silly to ask. A special shoutout to Jack who looked after us through what can be a stressful process. Thank you again! Erika & James

Fantastic experience: A massive thank you!! Especially to Sam and Jack. From start to finish, the experience of selling my house has been a breeze. MoveNow Properties came as a recommendation from a family friend (this speaks for itself). Sam was the first estate agent to come and value my house. She was professional, reassuring and helpful from the get go. Sam encouraged me to get another valuation so that I could choose the right estate agent without feeling pressured. After another 2 valuations, it was evident I was only going to use MoveNow… I’m so glad I did! Sam and her team kept me up to date with online engagement and viewings. She also recommended a fantastic conveyancing company to use too. (LCF Residential). Throughout the process of the sale, Jack was fabulous! He was very personable, kept me up to date, assured me that no question was too big or too small, chased other parties when it was needed and was only ever a phone call away. The whole team have been nothing but helpful and supportive. I will be recommending MoveNow to anyone thinking about selling their property. Once again, thank you!

Fantastic experience: I’ve dealt with many estate agents in my line of work and Sam and the Movenow team are some of the best I’ve ever worked with. They are personable, attentive and knowledgeable. Nothing is too much trouble and I couldn’t have asked for anymore support through what was a difficult purchase. I will not be going anywhere else. So pleased I have found them… A huge thankyou to the whole team! You’re all superstars!!

Fantastic experience: SOLD! In a slow market Samantha and team did a great job of selling our house. All you can really expect from an estate agent is that they work hard and do their best and Move Now Properties do just that. Well done and thank you.

Negative experience: Avoid this estate agent at all costs! My experience with Gemma Carter (Assistant Manager) and Samantha Moate (Managing Director) has been appalling. The boiler hasn’t worked properly since I moved in, and I was told to buy an oil heater at my own expense and wait 23 days for a repair. A collapsed roof with water dripping onto electricals wires was met with no urgency. Gemma failed to address these critical issues, and Samantha called me to discuss the problems but was rude, hostile, and talked over me the entire time. They clearly think it’s acceptable to live in a property with a non-functioning boiler, a leaking roof, and mould and damp throughout. The property was clearly not checked before being rented out, leaving my daughter and me in unsafe and uninhabitable conditions. Their lack of professionalism and disregard for tenant welfare is disgraceful—this so-called 'estate agent' should be ashamed of how they treat their tenants. I've attached pictures of the boiler that the Managing Director claimed was not on the inventory report, and also some pictures as to how the property was on day 1.

Fantastic experience: I’ve been with MoveNow for over 15 years, and their service in both lettings and sales has been exceptional. They consistently go above and beyond, providing expert advice, quick responses, and a seamless experience from start to finish. The team is professional, knowledgeable, and genuinely cares about their clients. Whether buying, selling, or renting, I’ve always felt supported and well-informed every step of the way. I couldn’t be happier with the results and peace of mind they provide. Highly recommend MoveNow to anyone looking for reliable and outstanding service in the property market!

Fantastic experience: I am very happy with Movenowproperties. Everyone there was very professional and helpful. It was a very pleasant experience renting through them. They helped us find our ideal home and then assisted us through the whole process. Would highly recommend :)

Fantastic experience: My property had been on the market with an alternative estate agent for a number of months with limited interest. I engaged with Move Now Properties as a result of this and the service I received was excellent throughout. They listed the property within a could of days of my initial enquiry and it sold within a week of the advert being placed. There were a few delays with the buyers solicitor which Move Now did everything they could to resolve. Katie was especially helpful and communicated updates throughout the process. I have already recommended Move Now Properties to a colleague.

Fantastic experience: Move now Properties have been excellent throughout our house sale process. They advertised our house extremely well, were on the ball regarding viewings and covering any questions. Sam, Katie and Billie in particular being amazing from start to finish, thank you!

Negative experience: My partner and I are not happy with how Billie has handled our situation of applying for a property over the last couple of weeks, we have been emailing her and been getting no response from 4 emails now and every time we call she's not taking out calls, we were informed she was working over the weekend but didn't respond back? She tried calling us on Friday evening, both our phones rang for less than 30 seconds instead of waiting longer she decided to email us I feel like she could have tried calling a little longer. We are financially in a tough spot now because we have to be moved out of our property less than 1 week they've taken our deposit which my partner and I am saved up for, I have now called and been informed that the property we have paid a deposit on has been taken by another tenant, I've asked if we could have our deposit back due to our circumstances in writing, Billie didn't speak to ask but got another employee to deliver the answer which was no, in a way I guess this has helped us because we wouldn't want an agency that can't have compassion in these circumstances. I would like this complaint taken further or I would like to speak to a complaints manager. Responding to reply- Thank you the response, communication is so important And if Billie had taken time out of her day to contact me or take any of my few calls like you have done this outcome of this bad review would have been different regardless I'm not happy with the service we received.

Fantastic experience: Just want to express my thanks to Jamie, Nic, Billie and the team for their friendly, efficient and professional service. I found the perfect rental property that met my exact requirements, and they made it happen! Every part of the moving process from viewing, key handover and aftercare service is second to none. They keep you informed every step of the way, and I'm now settled in to my beautiful home.

Fantastic experience: Fantastic experience! The team are amazing and made our journey with them a very smooth one . Can’t praise these guys enough , highly recommended.

Fantastic experience: Easy to work with, clear with everything we had to do. 100% would recommend

Fantastic experience: Everyone at MoveNow has been so helpful whilst trying to sell our home. Kept us updated through every step and help to keep it stress free ☺️

Negative experience: Not a nice experience trying getting accomodation.Reservstion fee never refunded .Background check not done properly.

Fantastic experience: Great company: staff are very polite and will try to work around you and your needs the best they can. Nothing is ever too much trouble for them. They have been brilliant with the buying process so far and we look forward to moving into our new home.

Fantastic experience: I would like to thank Katie for helping me buy my first home. Despite that she was working for the sellers, I never found myself at any disadvantage throughout the whole sale. She was always helpful, responsive, cooperative, has helped the deal go through multiple difficult points, and all that with a persistent smile and lovely attitude! Thank you very much Katie!

Fantastic experience: Thanks to move now Samantha hard work and dedication, I found a home that I absolutely love. The entire process was smooth and efficient, and I felt supported every step of the way. I am incredibly grateful for their assistance and would highly recommend move now to anyone looking to buy or sell property.

Fantastic experience: Our experience with team ( Katie especially ) was very positive.

Fantastic experience: Samantha and the team have assisted us in both buying and selling property and have always been very professional, responsive and helpful in every respect. We highly recommend Movenowproperties

Fantastic experience: Dealing with Sam and the team at Movenowproperties was a fantastic experience from the first contact all the way through to completion of my property. I made an enquiry overnight and was contacted promptly the following day to arrange a viewing. Sam was very knowledgeable about the property and was completely professional. Other estate agents could learn a lot from these guys as many didn’t make any contact or if they did, it was up to a week after making an enquiry! Their loss because I had already viewed a fantastic and progressing. The Conveyancing Team she recommended were also very efficient. Thanks to Sam and her Team.

Fantastic experience: Just completed on a flat sale - excellent service all round from the team at Wakefield. No hesitation in recommending Move Now to anyone wanting to buy or sell property in the Wakefield area

Fantastic experience: Very pleased with the service I received from Katie at MoveNow when selling my property. The process was well explained in advance and queries were resolved quickly. Thanks!

Fantastic experience: I liked every step of the way. Especially Billie Parton. She did an excellent job in the whole process for me to get an apartment. Thank you Billie

Fantastic experience: The whole process was smooth from viewing to picking up the keys! Everyone involved in the process was friendly and responsive to any questions we had throughout. We're now in our dream house and it is the best thing we've ever done. Would highly recommended!

Negative experience: If you rent with them, they take forever to fix any issues in the house. Sometimes, over a year. If you finish renting, they ask you to do remedial work and at the end, they claim your entire deposit. Would not recommend

Fantastic experience: Fantastic and impressive experience with the entire team at Movenow Properties. I am happy to introduce/refer Movenow Properties to friends and family.

Fantastic experience: Katie and Sam were very helpful and friendly, offering lots of advice and made the selling of our house as smooth as possible.

Fantastic experience: on the day of the valuation, Sam made the effort to look around the house and garden, as the other 2 agents didn't venture into the garden. This level of enthusiasm and professionalism I believe helped with the sale of my house. would use again. thanks

Fantastic experience: Amazing team!! A BIG thank you to Katie @wakefield branch. Katie was very attentive, friendly and approachable. I would highly recommend using Movenowproperties if you are buying or selling a property. I can't thank them enough!

Negative experience: Our experience with MoveNowProperties was extremely negative and we experienced the same bad attitude reported in the negative reviews you find on the web. We are expats and we relocated from Texas to the UK at the beginning of the lock-down. The modest house (3 rooms in a popular area of Horbury for 835GBP/month!) was structurally in very poor conditions and we found several sections covered in mould. Slugs (!!) were entering the kitchen overnight, I spare you the rest of the surprises that we found there!! OK, we were not in a position to be picky, we cleaned as soon as we found out the mess, and moved on. What was really disturbing was the Agency and the attitude of their employees: I was asked to pay 6 months in advance, because I am not a UK citizen, OK. When renewing for additional 6 months I was again asked to pay the whole 6 months in advance. I strongly disagreed: I provided bank references, letter of permanent employment (which I produced already in the first place, anyway....) and I had an immaculate record of payments both in UK and US. Another event that should make you think before going with MoveNowProperties: I was received with sarcasm when I asked to pay a reduced fee for missing the advance notice by 4 days! I explained that I was witheld in Italy due to COVID-related family issues and their answer was 'We still have to understand why you could not send us an email...'. James tried his best to deliver a professional service, but a single good guy can only do so much. Avoid these guys: you don't need them!

Fantastic experience: Brilliant home agency very recommended

Fantastic experience: Really friendly staff always willing to help. Quick response, fair prices, there for you when you need them. William has been especially helpful,he has gone out of his way to help us rent an apartment and he deserves a raise. Recommended

Fantastic experience: Great service from Samantha and her team. Everything went smoothly from start to finish. House sold within 2 weeks. Would highly recommend Move Now.

Fantastic experience: Helpfull

Fantastic experience: Would just like to say a massive thank you to Sam, Jamie and Amanda for there professionalism dealing with the selling of my shared ownership property and the management of my tenants over the years. I would recommend to anyone selling/letting a property to contact MoveNowProperties first before any other agents as they’re friendly, reliable and committed to giving the highest level of service. Thank you so much! Laura

Fantastic experience: My experience has been extremely positive. Being new to securing a rental property I found the agent very helpful and they readily assisted me with prompt responses to my queries.

Fantastic experience: First rate service very helpful Staff went the extra mile to make sure out purchase went through smoothly Will recommend them to any of my friends and family in the future

Fantastic experience: I honestly can't sing their praises enough. Had a number of issues which were all resolved same day. I've been renting over two years now and I've never had a situation where I've got a answer or response within half an hour. Their professional knowledgeable support staff are sure to put your mind at ease. Their welcoming and kind attitude towards me was instantly a winner! I'd certainly recommend them to anyone who is thinking about renting for a first time or looking for a new flat/house. James, 37 Meadow Brook Close

Positive experience: Excellent friendly service.

Fantastic experience: Really professional, I dealt with Jamie, can’t thank him enough for his help always kept me up to date with everything

Negative experience: A totally dishonest Agency that works against the very purpose (rent/sell) you hire them for. Please find a letting agency that will be honest, fair and act in your best interest - at least for the money you pay. FOR TENANTS - They exploit tenants and their rights by making them sign disproportionate contracts that favour landlords. They write false, inaccurate and misleading move-in details and you might not notice it until you check every line when moving in. Later, your money will be withheld for things you have nothing to do with. Have been charged for service that was not rendered and did not return the money back. Think twice before you use this agency. FOR LANDLORDS - They are not good to the Landlord either. They put all the liabilities on your head (costs, repairs, service fee etc.) while securing their fee at all cost (even at your loss). Also, they do not like landlords to get in touch with tenants for the fear that they will develop a cordial relationship (which is a bane to them). Though it is your property and you benefit from a cordial relationship with the tenant (and the house gets maintained well due to that good relationship|), they throw every trick in their book to prevent you from it. They also abandon you when there is a problem. ____________________________________________________________________ My RESPONSE for the "Response from the Owner"comment below. Oh - wow. What an accusation and lie pulled out of the clouds. If what you claim is even 1% true, could you please upload the evidence (court order for eviction) for all of us to see? This is exactly why you want to avoid this agency. They are hell bent to twist things, demonize you and lie - just to create the false positive image for the business. Well, landlords and tenants, save yourself trouble. Their true colours have been exposed.

Fantastic experience: I used Move Now for years to rent out my flat. Highly recommended. They were brilliant throughout and helped sell the property too. 100% appreciated everything they did.

Fantastic experience: Jamie was my point of call throughout my tenancy and he was always very efficient and helpful. Would certainly rent from them again.

Fantastic experience: Katie helped me through the application process. Really helpful as it was my first time, smooth process and I would rent from the team again!

Fantastic experience: The MoveNow team are professional and friendly. They have excellent local knowledge of the market and are always immediately available by via telephone or email. As a landlord I recommend MoveNow Properties as a letting agent with the confidence that my property and tenant are being looked after and managed in a professional manner.

Fantastic experience: Very helpful

Positive experience: Very professional and helpful throughout. Great communication and have been very responsive to requests or questions. Jamie has been a star!

Fantastic experience: Extremely pleasant and easy experience with Movenowproperties. Help me and my partner move into our first home together and couldnt do enough to help us! Would reccomend this service highly. Thank you for making my first time moving out such a breeze

Fantastic experience: 1st time renting a property so I had lots of questions and concerns, move now properties have been excellent with all my queries. I want to say a big thank you to Jamie Manning for completing the process so quickly!

Negative experience: Disgusting company who are rude and have zero customer service. Thinking it’s ok to belittle a prospective customer. Never ever rent from them! They will never reply to calls, but will try to keep your money

Negative experience: worst company I have ever had to deal with. Dishonest, lie to you promise to call back and never do. So I had my heart set in a property on Monday last week I rang up to put a holding fee down the agents told me I couldn’t and that I had to view it first. I used to be a letting agent and I knew I could just put a holding fee down. I viewed the property on the Thursday and then again on Friday. I called them on Saturday to again put my holding fee down. They told me I couldn’t do this and to ring up on Monday! I rang Monday morning to be told someone would call me straight back an hour later they hadn’t so I called them. Only to be told the house has been let by someone else. I was fuming so I put a one start review on google this Monday I had taken the funds off my credit card to pay them £1500 and so now I had to pay all the money back on plus a charge. On Tuesday they called me up to ask me to remove my review. I later found out the property was available and they told me we do not want to let it to you. As a former lettings agent their telephone manner is disgusting their time keeping is horrendous and they tell you what you want to hear. Their agents don’t know anything about the properties they are showing or know nothing about the area. They don’t even look smart. And you trust your home with these people? They turned me down for a property because I left a review after they cost me money and then blamed it on the landlord of the property! As you can tell from their response they are not professional in anyway they treat and speak to you like rubbish and then act like the victim. Extremely unprofessional practice.

Negative experience: I am looking to sell my house and was considering this agency. I have decided not to go ahead with them for 2 reasons. 1. Upon inquiry, they do not seem to be competent nor sincere to sell houses profitably. They could not answer many of my basic questions of how they have sold so far and showed dislike for questioning. It made me very suspicious. They are also very pushy. 2. I have observed that they delete and discredit negative reviews repeatedly. This i think is just the tip of the iceberg of their bad service and attitude Why would an agency delete reviews rather than correct themselves and serve customers well? After all, my house is the fruit of years of toil. I am not going to hand it over to such an agency. I am not taking a chance with this agency and going to look for another agency who is credible and competent.

Fantastic experience: "Move Now Properties" manage some let properties of ours and have recently sold one of our properties. Excellent 5* service. Absolutely no complaints. There's a bottle of Cava waiting on ice for them here.

Fantastic experience: I recently rented a property with move now. The service we received from Sam was excellent, she's super friendly and couldn't have done more for me. I reported an issue a few weeks after moving in and it was fixed within 24hours. I would definitely recommend to anyone

Fantastic experience: Very friendly staff and extremely proffesional Everyone at move now properties really helped with selling my property in Wakefield Particularly Samantha who kept me informed through every step of the way, from viewings to completion I cannot thank you all enough!

Negative experience: Avoid MoveNow! ALBION ST Firstly the property was not great at all, damp half of the bedroom. Walls was covered in holes. I put my hands up I wasn't going to raise these issues as I was just happy securing a place. But these things should have been rectified prior to moving in! I was advised the bedroom wall would dry once I had the heating on..I moved in and noted immediately the heating was not working, I was told that it was the energy provider issue and not there's so after chasing that I was told it was a fault within the property. This was week3 (Jan/Feb2017) I've never felt cold like it! I entered the property in week5 (still having no basic facilities as a legal requirement in the tenancy) gas was pouring from the back boiler. I called northern grid and they immediately cut the line which forced them to act as they had found a leak. Even the engineer from northern grid gave me a heater as he was disgusted how they could leave me 5weeks in the cold he felt. Not only at this point all my bedroom furniture started going mouldy from the damp!. 5months later same problem. Sat the heating wouldn't spark up, M.Now not open over weekend,so called them Mon to note this and I was told they would chase it up, nothing, Tues repeat. Weds I personally walked in and all times spoke to jamie ."il chase the landlord". Thurs I left it and waited til half 4 Fri before they closed again for the weekend and said right il get someone out and retain a receipt and knock it off the rent (spoke to nikki on this occasion) who said right they would send someone out but it'll cost me £65 if it's a small issue!! Guy came and said a part had gone and it would cost them to replace it but it wouldn't be today. Well they responded by sending someone else out "Mike" who noted the issue and temp fixed it and said he'd make the landlord aware it needs replacing. This was never fixed! Between this my first inspection I also noted to Jamie that there was a plank of wood size gap at side of bath that had been present since moving in but wasn't noticeable as they glued the linoe to the bath and only came apparent once walked on, I didn't bother chasing as Id already gave up with them. I finally chased it, i noted this to mike as well in June a month later after the inspection when he was doing the annual gas cert) and he said that they was issues in pretty much all the flat this landlord let's with faults,leaks. bearing in mind Mike is a contractor that they used and he never faulted the actual landlord as he got rapid response if he was to contact him directly however he wasn't complimentary to the estate agents, I must express this gap was getting worse and it was at least a good 6foot drop underground if the rotted planks gave way. Mike attended this and made no mistake in letting me know how useless this estate agents was and this would be the last job he'd do for them. He had a look and said pretty much the lot needed pulling out as the beams supporting the bath was crumbling and that I should cease to use the bath as it wasn't safe. I never saw Mike again once he advised what needed doing. A different guy came and just reboarded the gap!, Then having no hot water for the last 2weeks of renting in july a month late of renewal of the gas cecert legal requirement who condemned it! I have email correspondence of all this over the last month which I was advised to have evidence from EHO and Wakefield council. I will take this further they have the cheek to try to claim some of my deposit after making such improvements for a *free gift* that never worked as it froze or chilled the food not safe to store food in and I removed it for them. Clearly crooks to have probably known this and charge when it wasn't on the inventory check list, wouldn't mind it was probably left from the last tenant that they charged for removal and gave it to me as a free *gift* sums it up really. This is just a hindsight as to what you are expect if m.now are managing the property whether they want to pass the blame to the guy there managing for it not. Very professional

Fantastic experience: Highly recommend this company, we have used them to sell our house and to manage two lettings for us. The service they have provided across both the sale and the lettings has been excellent. Very good handling of our property sale and for getting us the price we wanted, always kept us up to date, with plenty of notice and feedback after each viewing. Detailed the property well in the sales particulars. Also excellent management of our letting properties. Very professional and helpful service.

Fantastic experience: I was a client of Movenowproperties with two my properties for nearly 10 years. A very professional, hands-on team, delivering good service. I felt comfortable with their appraoch whenever there was any issue to be solved. I wouldn't hestate to recommend them.

Fantastic experience: Very friendly and professional. A pleasure to deal with everyone that works there.

Fantastic experience: Movenow looked after our property in Wakefield for 9 years and did a fantastic job whilst it was rented out, as we were abroad. When it came time to sell, we stayed with them and they effected a quick sale. Always professional, effecient and friendly and we would highly recommend them. Particular thanks to Sam, who was fantastic. Mandie and Nige

Negative experience: If I could rate 0 I would. I got scammed nearly 400 in this shambles of a business! The girl was all nice at the beginning of my rental for my 1st house from moving out of my parents, then as soon as I went for a credit check, being 18 years old.. I obviously did t have a credit background due to no contracts been taken out in the past yadda yadda yadda, I ask for my deposit back as it wouldn't be my fault and the brat wouldn't give me my money back, she was so rude & I would not recommend this business! She was rude to my parents & she even swore down the phone!!!

Fantastic experience: Extremely professional and very friendly service. Would most certainly recommend to fellow landlords.