Mundys Estate Agents

Fantastic experience: The top notch communication/information mostly did it for us. The agents always reported EVERY SINGLE UPDATE ABOUT OUR SALES. They also communicated and retrieved information we couldn’t get from our solicitors. Secondly, they ensured we got a good price for our property.

Fantastic experience: Jess has been absolutely first class with her communication and supporting and coordinating our mortgage process. Her experience has made this move so re-assuring and stress free. We have felt supported and re-assured throughout.

Fantastic experience: We would highly recommend Mundys Estate Agents and Mundys Financial Services to our friends and family Barbara at the Market Rasen office was fantastic with the sale of our property and Jess from Mundys Financial Services was brilliant dealing with our mortgage and life insurance Great service provided by both! Thanks for all your help!

Fantastic experience: 2019. We bought our first house through Mundys and cannot recommend them enough. Always on hand for any questions we had and always did their best to answer them! Very supportive throughout the whole process! 2026. We have since sold our house through mundys. Vicki, Associate/Head of Sales Progression was outstanding in our purchase and sale. Ian, who did a few of our viewings was excellent at managing expectations and helping with our difficult situation and Lorraine in the office was incredibly helpful.

Fantastic experience: Vicki was amazing from start to finish and the sale very nearly collapsed but Vicki got it back on track

Fantastic experience: Overall, a very helpful team offering both useful advice and practical support throughout the whole sale process.

Fantastic experience: The liason between estate agent and developer was excellent.

Fantastic experience: Jess is so incredibly supportive and so approachable. No question was too silly, no request was too much, she was absolutely amazing from start to finish and she’s kept me sane

Fantastic experience: We recently bought a house through the agency, and we are very pleased with the professionalism and fast service that the staff provided us and when I say staff I mean a specific person with whom I am completely satisfied. I don't know the lady's name but she works in the office in Lincoln and when you enter she is there right across from the first desk I have never met a more radiant person. Thank you to her and the rest of the team for the help they provided us.

Fantastic experience: Purchased our new home from Mundys, was kept up to date with new properties that were due to come on the market. Jane was a star and kept us up to date with all the progress on our property and always got back to us. Very pleased, Thank You

Negative experience: Called to let them know that a viewing on the property I'm letting (landlord is selling) would not be viable on Friday due to resting for a nightshift and that I would be happy to re-areange (I was planning to suggest saturday or sunday); the tone of the operator instantly switched from friendly to annoyed and I was told that they would look into re-arranging. Fast forward to today and a family turned up for a viewing followed by an agent from mundys who claimed I never told them today would not work, that nobody had told him anything and then further proceeded to guilt trip me by telling me how the family had come from far away. I understand that recently I had been hard to reach due to being in hospital after a mental health crisis and suicide attempt, however if this is how Mundys plans to operate then I shall ensure I recommend nobody use their services in the future. I have never had such audacity from my current letting agents, who have been amazing for the entire 6 years I have been with them. I should also mention that I had advised them early on that I would be hard to reach h if they called in the morning on weekdays due to working nights, however they frequently choose to call first thing when my phone is off, which has made me less willing to return the contact at times.

Fantastic experience: They are super helpful with everything and very communicative, Emma especially has been a great support in the house hunt process

Negative experience: I wish I’d read these reviews a year ago, I would never have got involved I renting from them. I moved into the property after 3 people moved out (within days of them leaving) the inspection report was sent to me but there was quite a bit not shown on it, broken parts of the fridge, dirty cabinets in the kitchen, broken lamp shades in the hallway (well missing fixings actually), rusty towel rail, mould around the bath, broken bath facia to name a few, I sent the photos in on day 1. I spent the first day cleaning cupboards and removing cotton wool from the window ventilation. A year on, I spent a week cleaning the place had all the carpets cleaned and left the place better than I found it! I had rugs down and never entered the house without removing my shoes, I kept the place better than if it were my own, I’m a 62 year old bloke who works 4 12 hr shifts and when I’m not working I’m out Touring the uk and Europe on my motorcycle so I was very seldom at home. I was warned a few months back that Mundy’s have a habit of withholding deposits and making unwarranted charges, but I thought that would happen to me, they inspected the property 3 times during my 12 month lease and never once Meade any concerns about the condition. Nearer the end of my tenancy I made a complaint about how they had left the property after a planned viewing (I wasn’t there) they left every light on, every door open and the patio doors were left unlocked!! I actually moved out 10 days earlier (with all cleaning done) but it took them 12 days to do an inspection, the inspection was not a like for like inspection to the one when I moved in, despite their claims it was (strange how I cannot access the property file though to prove it) anyway it was a damming report regarding cleanliness which I wasn’t absolutely livid about, I was blamed for the light shades being broken and a missing fire remote! I did challenge the report but found out it was done by one of the partners of the company so that was a waste of time! I could go on for hours but I urge you to read the 49% of 1 star reviews and steer well clear!!!

Fantastic experience: Amazing service my Mundy's and in particular by Barbara Davy who did everything to sell the property for us. She worked tirelessly for us. Thank You.

Fantastic experience: Kate made the whole mortgage and insurance process simple and friendlier than other companies we had encountered in the past. Kate continually followed up with myself and my husband when information was received keeping us updated at all times. Highly recommend using the service we really appreciate how much easier this made the whole moving process Thank you again!

Fantastic experience: Very positive experience with our purchase. Lovely staff always happy to help.

Negative experience: We had a number of issues during this sale process. 1. We felt the property was over valued by Mundys, by £10k leading to a loss of sale during the first weekend of viewings from a no chain cash purchaser. As a result it took another 6 months to sell the property at a reduction of £5k from the initial offer incurring significant additional costs and losses of circa £7k. 3. We had problems on two occasions with Mundys staff using the toilet which we then had to clean. We spoke to. Indy’s about this on both occasions. 4. We received complaints directly from the purchasers regarding poor service levels at viewings. This included being rushed with only 15 minutes allowed in the property. Not being able to answer any questions and refusal to pass on our contact details to answer those questions. They concluded that “Mundys in no way helped to sell the property” As a result we arranged a separate viewing with the purchasers and spent over an hour with them at the property to conclude the sale.

Fantastic experience: Both Barbara & Harvey of the Market Rasen branch were amazing! Very helpful both in the sale of our house and the purchase of our next house with another agent. Constantly hastening updates whilst keeping us fully in the loop with each stage. If you’re lucky enough to get these 2, you’re in safe hands.

Fantastic experience: A truly excellent service, Rachel went above and beyond to get a complex chain over the line. It made all the difference.

Fantastic experience: Thank you to all the team at Mundy’s Lincoln for successfully selling our property. Special mention to Rachel who chased up the sale with the other agents and solicitors and kept us up to date - overall a very smooth sale process - highly recommended.

Fantastic experience: Used Jess for my mortgage was really helpful and was constantly communicating which is really important when sorting mortgages. Have already been recommending her out to friends and colleagues

Fantastic experience: Bought a house with Mundys being the sellers estate agents. They were fantastic, kept me updated better than my solicitors and always assisted with any enquires we had regarding the property. Each and every member of staff we had contact with went above and beyond.

Fantastic experience: From start to finish with Mundys buying our new home was seamless. From booking viewings, to getting honest recommendations for surveys, to updates about the purchase date and the chain. The updates and communication were excellent, even when our dedicated staff member was on holiday we knew who else we could speak to so was always able to speak to someone easily

Fantastic experience: While buying a property through Mundys found them to be excellent. Very helpful and attentive and offered good sound advice and made the process easy for me

Fantastic experience: First class service Extremely helpful,caring and good communication. Very competitive I would highly recommend

Fantastic experience: I had a fantastic experience working with my mortgage adviser, Jess Bell. From start to finish, Jess was incredibly clear, direct, and easy to communicate with. She always made time to answer my questions no matter how small and her responses were impressively fast, which made the whole process feel smooth and stress-free. What really stood out was how well she explained every step of the mortgage process. As a first-time buyer, I appreciated how she broke things down in a way that was easy to understand, without ever being patronising. She made a potentially overwhelming experience feel manageable and even enjoyable. Jess is highly professional, knowledgeable, and efficient, and I would absolutely recommend her to anyone looking for expert mortgage advice and streamlined process. Thank you!

Fantastic experience: After being told by two independent mortgage advisors that it would be difficult for me to get a not due to my zero hours contract, I approached a specialist online broker and they found me a lender. However, the rates of this mortgage were nearly 8%. After speaking briefly with Jess, she assured me that she would be able to get me a mortgage with much lower rates. She has gone above and beyond to secure me a mortgage with excellent rates and has taken the stress out of the process for me. She has offered to help at every stage and I would highly recommend her to anyone looking for a mortgage. Thank you Jess.

Fantastic experience: Kate Bowles did incrediible job helping me to buy ny first house

Fantastic experience: Excellent service and would highly recommend using Mundys Estate Agents

Positive experience: Good communication until the property sold then I felt let down with the follow up to completion. Chris Laughton the valuer was excellent, very accurate with the valuation, informative and honest.

Fantastic experience: We used Jess for our Mortage she was amazing from start to finish ! She kept in contact at all Times with us !! Can’t thank her enough !! Jess is amazing at her job

Fantastic experience: As a first time buyer I can not recommend mundys enough. They are an excellent estate agents answering all my questions in a timely manner. 10/10. For me.

Fantastic experience: My experience was very pleasant , everything was smooth and communicated promptly.

Fantastic experience: Barbara Davy at Mundys Market Rasen office was excellent in pushing our complicated house purchase through to completion. It was a very challenging process and without Barbara's help the chain would have collapsed due to time restraints further down the chain. Each request to Barbara to chase and deal with numerous urgent issues was dealt with promptly and efficiently and Barbara kept us updated with progress. FIVE STAR SERVICE FROM BARBARA, a real credit to Mundys! We wouldn't hesitate to use Mundys at Market Rasen in the future. A huge thank you from both of us. Michele Tavender and Philip Cooke

Negative experience: Don't use. After a year of 'purchasing' a property, where the exchange did not take place on theagreed date, and buyers stringing us along for another 6 months, with the estate agent not providing updates and then finally to cap it off the sellers pulls out and the estate agents don't have the decency to call but rather choose to hide behind an email. If you want to lose money and time choose Mundys!

Fantastic experience: Amazing Amazing! We have just finished the process of selling - and moving - my 86 year old mother. From professional valuation - not hyperactive sales person - who actually looked at the outside space not just the number of bedrooms, to the photographer and brochure the start was brilliant. But it’s what came next that has blown me away. Lorraine and Claire you are special people. Yes, you have a job to do but you cared! You understood she was old and she’d been there 52 years. You understood it was hard sometimes. You were patient but still got the job done when it needed doing. Can’t fault anyone at Mundy’s Lincoln, as I know you looked after our buyer too. You are very good at what you do! Thank you!!! Would recommend you to anyone ( as some old friends recommended you to me!)

Fantastic experience: An excellent service from start to finish. An excellent sales team, with great communication.

Fantastic experience: Mundys and team, especially Maxine, right at the beginning, and Clare, throughout our purchase process, were fantastic! Nothing was too much trouble and communication was just right-enough to keep in touch with any updates and enough time in between to let us do what we needed to. Thank you so much for making what was at times a stressful situation go successfully, for your good humour, patience, professionalism, and compassion!

Fantastic experience: I was really torn between going to a traditional estate agents or using an online company. I’m really glad I chose a traditional estate agent as Mundy’s Were fantastic. Our progresser Clare (and Emma) did everything she could to keep the sale on track and ensure that the solicitors were communicating more effectively and driving the sale through to compilation. As a side note they were the only estate agent that had the courage to put the house up at the price they did and we achieved very close to asking price, take note other agents! Thank you.

Fantastic experience: Valued accurately, marketed my property well, achieved the sale within 4 weeks & kept me informed of progress to completion. Their selling fee was competitive & I was happy with the service throughout, I would use Mundy's again.

Fantastic experience: Perfect, thank you so much for all the help you have given us with our purchase. Your service has been 100% and I will make sure I recommend you in the future.

Negative experience: Whilst aware that they seem to have some agreement with new builds for a document - still feels overpriced to have to pay nearly £400 to produce a piece of paper.

Negative experience: Emma Bowey at Mundy's wasted an enormous amount of my time by just not honestly disclosing information. I can only assume in not disclosing it Emma hoped they would get the commission over the line regardless of what costs I as a buyer would be signing up to blind. If that is not it then the issue was a competence one, frankly. When viewing the property Mundy's issued the wrong keys to someone who was oddly adamant their only contribution would be letting us in, which they couldn't even do. When I put in an offer for a leasehold Emma didn't say when she'd be away, holding up the process, then didn't realise a load of her emails were stuck in her outbox, holding it up again. She refused to inform the seller to give their tenants fair notice the flat had an offer on it. She refused after months of negotiation to tell me, the potential seller, who owned the freehold and various other key questions I needed the answer to as a potential buyer, right up to the brink when I either had to buy a property not knowing the costs or pull out. Given she failed to tell me even about the 300 pound fee she must've known the management company would charge for the buyers pack I assumed she was acting, on the evidence I had, on bad faith and pulled out. Lots of time and effort wasted for all by them withholding or simply not sharing key information any responsible buyer needs and by them pursuing that approach for months. I know estate agents get a bad reputation but given this I really can see why. It was all done in bad faith whilst there was a veneer of professionalism.

Fantastic experience: Really positive experience. Mundy’s were great, very thorough and communication was always prompt, weekly updates etc and great customer service overall.

Positive experience: We found all the Mundys staff to be easily approachable , efficient, and helpful. The pictures on our for sale brochure / internet page were clear and the correct information entered.

Fantastic experience: I am more than pleased with the service provided by Mundys - the valuation was appropriate, the property received a high number of viewings and the team was supportive throughout the process. They took the stress out of the process and quickly achieved my sale.

Positive experience: This was my first experience with mundy and I wasn't disappointed with there services. Thumbs up

Negative experience: Mum bought a park home through Mundys. It was a total fiasco, they didn't even get proof from the seller that they owned the property! The park site suggested to us to ask for some as the previous owner had thrown all paperwork out before he died. The sales team don't know what they're doing, and the sales negotiator Claire is clueless. Avoid at all costs.

Negative experience: The sales manager could do with learning some customer service skills.

Fantastic experience: All members of staff that I spoke to were very helpful especially as there were delays from solicitors that was no fault of Mundys. Thank you

Fantastic experience: Outstanding service all the way. Highly recommend 5⭐️ We don’t live locally, but that didn’t matter. Mundys kept us informed every step of the way, were excellent when the chain collapsed in finding a replacement buyer and chased conveyancers whenever needed! Excellent service from an excellent team. Thank you.

Fantastic experience: This was my first time renting a property alone through Mundy's, and I am delighted to say that they were with me every step of the way with absolute confidence. From the application and all the paperwork to moving in, they were always there with advice and everything in between, as well as guiding me towards contacts I hadn't even considered, like Tennant Shop and people who could help with necessary direct debit setups. As an individual who was making this step alone, I, naturally, was apprehensive to make such a dramatic change, but Mundy's made it a simple and exciting process. I am beyond happy and satisfied with choosing them.

Fantastic experience: The process was long , with no fault of anyone, just our luck, but cant thank enough to Mundy's for their help , patience and dedication in always being on top of the situation and processes of buying the house . Thank you and would highly recommend for anyone that wants to buy their dream home.

Fantastic experience: Cracking job from start to finish. Informative, supportive, and accommodating. Pun absolutely intended.

Negative experience: Truly appalling service from Mundys. Clare and Lorraine hindered the sale at every opportunity. They lied to the seller and I on multiple occasions, they showed people round the house when it was SSTC, they forgot to pass on important information to solicitors, and they tried to create animosity between myself and the seller as a sales tactic. At one point, they accidentally cc'd the seller into an email chain of the two of them bitching about him. Buying a house is supposed to be exciting, but it was an awful experience because of Mundys. The seller and I were only able to complete the purchase by getting in direct contact and removing Mundys as a middleman altogether. Unfortunately the seller was still forced to pay their commission in full, despite them doing nothing. I have never encountered such a lack of professionalism. I put in a formal complaint and it was dismissed because they said they were just acting in the seller's best interests. Both myself and the seller would disagree with this.

Fantastic experience: Everything was handled professionally and efficiently. Would have no hesitation in recommending them.

Fantastic experience: Donna from the letting agency has been amazing throughout the whole process. She helped us with all of our queries very quickly and was always very polite and friendly.

Fantastic experience: Very professional in all our dealings with the various agents. When our sale hit a rough patch towards the end of the process the agent was always open and honest with me about what to expect. It was all very thorough and made the process slightly less stressful.

Fantastic experience: Fantastic service from Mundy's. They kept us fully informed at all times and even went out of their way to accommodate a viewing for us. We are so grateful and we can't thank you enough!

Negative experience: If you are thinking of selling your house I can not recommend Mundys. They significantly over valued my house, but they came across as being very confident and said 'the first party to view would buy', so I naturally signed up to them. However, they did not generate a single enquiry or viewing. At each monthly review all they had to say was we think it might be a little high and suggested reducing it by £10K. So after 5 months of inactivity and a reduction of £45K I have had to terminate our agreement. They have been totally ineffective and wasted my time. Despite telling me all the places they could advertise the property, they only put it on Rightmove and their own site.

Fantastic experience: Very good overall, I think I had to chase but that's because they was very busy but they was so lovely and it was amazing service. I can't say how amazing Donna has been through the whole process and she's just so kind about everything. So mundys are lucky to have a worker like Donna

Fantastic experience: Steven in the commercial section is probably one of the most professional people I've come across. Very knowledgeable and a credit to the company. I've also had dealing with Vicki who's is in sales, she is very responsive at dealing with requests. Very happy to recommend.

Fantastic experience: Mundys were a very helpful Agent with the buying of our property. They kept us informed every step of the way and were always happy to answer any questions we had.

Fantastic experience: Very nice friendly staff from renting department. Unfortunately, I wasn't able to find a property thru them

Fantastic experience: Very happy with the whole process. Good communication throughout. Kept informed of all viewings and feedback afterwards.

Negative experience: Awful service when it came to deposit return. Very minor damage to a carpet was detected on our check out (so minor I had never noticed it in the two years I lived there), I contested this as I knew I wasn’t responsible for it. I insisted on this and that it must have been there upon move in, despite the inventory clerk they hired not picking it up. They would not accept this and said they ‘were in a strong position to go to the DPS for dispute’, I was happy to do this as I wanted it to be investigated properly and refused to give up £100 of my deposit. And what a surprise, when they were gathering their evidence they found that the damage was actually present on the last tenant’s check out, something they absolutely should have checked as soon as I contested it. Luckily I did not back down, but if I had I would have paid them £100 for something that I was not at fault for. They then proceeded to blame me for not checking my inventory thoroughly enough and did not take accountability at all.

Negative experience: Title: Terrible Experience - Unreliable and Unprofessional Agency Review: My recent experience with Agency has been nothing short of a nightmare. I had three appointments scheduled with them, two of which were confirmed via WhatsApp, and not once did anyone bother to contact me, despite multiple assurances of a callback through a chain of emails. Firstly, the lack of professionalism displayed by them is appalling. Their claim that I did not turn up or cancel the appointment is simply false. I was ready and waiting at the designated time, only to be left hanging without any communication whatsoever. To add insult to injury, this was not the first time such an incident occurred. They conveniently neglected to mention the previous occasions when they failed to honor their commitments. It is evident that reliability and basic courtesy are not qualities they prioritize. I find it utterly disrespectful that would deny me any further viewings due to their own incompetence. Instead of taking responsibility for their shortcomings, they conveniently shift the blame onto me. Well, let me make it abundantly clear that I have no interest in dealing with such an untrustworthy agency any longer. Good riddance, Mundys I hope others are spared the frustration and disappointment I have endured. I urge prospective tenants to steer clear of this agency, as their lack of professionalism and disregard for customer service are truly deplorable. In conclusion, my advice is to save yourself the trouble and seek out a more reputable and reliable agency. There are plenty of better options out there

Fantastic experience: I only had positive contact with Mundy's who were professional and very friendly. I was kept informed throughout the sale and they were very helpful with any questions I had. Would not hesitate to recommend their services to anyone, you can certainly see why they are Estate Agents of the Year. (Comments by Caroline Robinson)

Fantastic experience: Once you are in the hands of Mundy Estate Agency it quickly becomes clear they are very knowledgeable and experienced in their expertise, giving an exceptional service. From the viewings of potential properties to purchase, to dealing with solicitor's for all parties, plus selling a home in a competitive market. Vicky and Lorraine are a valuable asset to the company.

Fantastic experience: Right from the outset there was an energy and positivity about the service we received. Always felt we were kept up to date and there was an expectation that we would be successful in selling the property. Special thanks to Sophie, Barbara and Claire for their unwavering support and achievement of s successful outcome!

Fantastic experience: Stunning service. Restored our faith in the Industry. Thank you Mundy's

Fantastic experience: Very professional yet friendly estate agents committed to ensuring a first class service is given, impressive staff very welcoming and knowledgeable.

Fantastic experience: A brilliant service. Many thanks to Vicki, Lorraine, Ian, Tom (and others). Everyone was always friendly and helpful. One thing I would change is the Mundys policy of limits on visiting the property that is in the process of being purchased. In our case, the property needs an enormous amount of work and it was vital to get quotes before completion. Mundys was very accommodating in allowing us access but certain things needed more than a 60 minute window. Tom did note we could apply for longer through solicitors but I was reluctant to do this as they moved at snail pace as it was. Overall a fantastic experience, thank you.

Fantastic experience: We recently moved home with the help from Clare Fordyce. Clare was exceptional, she kept us updated daily, helped with all of our requests and queries and best of all, Clare was just so friendly. Can’t thank her enough for how incredible she was, she made the process much more smoother for us.

Fantastic experience: I first contacted Hymie at Mundys to get an initial idea about their management services for rental properties, and to get a rental valuation. Hymie was very quick to come and assist. He arrived already prepared with research carried out beforehand and gave me answers to every question I had. It took some time on my end before I was then ready to use Mundy's services, but I received regular touching-base emails from the team to see how I was getting on, which was greatly appreciated. When the time came to list my property for renting, Mundys were very quick once again to get all the necessaries completed. It has been completely stress-free and issue-free so far, and I am pleased and relieved with how seamless the process has been. I feel assured that everything is in good hands.

Fantastic experience: I've interacted with many estate agents and Mundys have by far been the best. They have been communicative throughout the rental process. Even before our application has been accepted by the landlord, Mundys had phoned us to explain what was happening and kept us in the loop. All the staff have been really helpful and friendly, and always super quick to respond to any questions. They've helped make the moving process has been as simple as it could be.

Fantastic experience: Mundy has been a good agent. Mundy Respond to any enquiry on time and perfectly

Fantastic experience: Mundys provided a great service from start to finish, each person kept me up to date throughout the process and achieved a quick letting for my property.

Positive experience: Good experience with Mundy, property was rented fast and without any problems, thanks.

Fantastic experience: From start to finish, Mundys have been truly fantastic! This is my first house purchase and I wasn't expecting the process to be smooth but with the help of Mundys, we managed to complete the process in just 7 weeks. I was promised a completion date before Christmas and that is exactly what I got. I would definitely recommend Mundys and will be using them in the future. Thank you :)

Fantastic experience: Called as a house next door to ours was empty and had an alarm going off. Came out the same day to sort it. Good job.

Negative experience: I rented a house that was advertised as "owner is fitting a new kitchen". On the day I was signing the contract -surprise!- no new kitchen, when I complained I was told very nicely that it was take it or leave it. When I moved in it seemed a pig was living in the house (a furry one). I left after two years and returned the house much cleaner than I received, even though I was charged more than 200 pounds on my deposit for extra cleaning.

Fantastic experience: Renting a house couldn't have been easier, nice handling of property and very informative.

Fantastic experience: Donna was fantastic from start to finish and even after that. She has responded to any issues I have raised promptly and has gone ven every effort to help where she can

Fantastic experience: Mundys is a well managed and reliable organization, both with tenancy management and property sales. It has been a pleasure to work with everyone concerned over the last 9 years. Highly recommended.

Fantastic experience: I had to wait until completion date of my own house sale and from that day start to find somewhere to rent for a year, back in my home city of Lincoln ...fast! Mundys are, of course, highly recommended by friends and family but it's hard to explain how phenomenal they have been finding me the right style of place to rent for a year, explaining how the process works and each time I've had a question, sorting me out quickly.

Fantastic experience: Your staff were great having let out the property with you previously which was good we chose Mundys for our sale. From start to finish all the staff were great and communicated well with the sale.

Fantastic experience: Renting a property is always a stressful process, and Mundys are by far the best and most communicative agent I have dealt with. They responded to all of my queries incredibly quickly and were always happy to help. Donna was really helpful with all of my queries and the whole process went so much smoother than it has done with other agents I have used!

Fantastic experience: I had such a positive experience purchasing from and working with Mundys estate agent - they kept me updated throughout and offered amazing service during what was a super stressful time! From meeting Tom at the viewing to dealing with Emma and the whole Mundys team and massive thanks to Clare the home move manager who was relentless throughout the purchase, they were all so helpful and went above and beyond to get me into my home, answering my many many questions and nothing was ever too much trouble. We would 100% recommend Five Star!

Fantastic experience: Will always use Mundy’s to sell or buy property. They are easy to deal with and all the staff are friendly and helpful.

Fantastic experience: Mundys is a remarkable agency! Thr process is very straightforward and transparent, and they know how important it is for a tenant, to move into a new place. I've received a complimentary welcome box which was very sweet and helpful. Ms. Donna K. is a star. She is always friendly and helpful at solving my inquiries. I cannot recommend Mundys enough.

Fantastic experience: It's so nice to deal with an honest reputable Letting Agent who know exactly what they're doing. Emily Otter is amazing and heads up an equally amazing team. Look no further and choose Lincoln's best...

Fantastic experience: Mundys were brilliant, I would absolutely use them in the future if I ever needed to move. I would also recommend them to anyone looking to sell! Thank you all for your amazing work in turning our house move from a fantasy to a reality!

Fantastic experience: Superb estate agent. By using a local firm such as Mundys, the entire process was made easier (especially when problems in the chain arose) than using Internet based selling companies.

Negative experience: Mundys lettings have been absolutely appalling. My dad passed away as a result of a fall on the stairs, he was 58. We had to remove the carpet due to the way that he died, it was not salvagable. We kindly phoned mundys to make them aware of this and to offer to find a matching carpet and fit it to right the situation however the representative insisted on sending someone who 'wasn't emotionally involved' to clean it, we explained that it was simply not possible or appropriate but they persisted, in the end she removed the carpet. They then called back and said the landlord wants the stairs and landing carpet replaced at the same time, we fully accept the reasons for this however made it clear that the only carpet that was damaged was in the hall way, we asked how the cost of this would be worked out fairly however they were not able to tell us. The representative then said by the way the rent is paid until August 1st and after that we would be liable for it. My dad died on 20/07/22 and we felt pressurised in to returning the keys so they were returned on 29/07/22. We then asked for the location of the water meter which they said they didn't know and they would sort it out, we explained we wanted to do this ourselves so we could pay the bill, they said they would find out and call us back, they never did. Upon handing the keys back we explained we did not want any further contact from them and that we will communicate through the deposit protection scheme. We have since been contacted multiple times including by 2 members of staff using their personal Facebook profiles to contact us. Every other organisation we have spoken to explain that dad has died first of all said sorry for your loss. Mundys did not show any compassion or understanding until we complained. We lost dad in an unexpected and traumatic way, mundys simply added to the stress.

Fantastic experience: From the start the service Mundys gave was very thorough and professional. Nothing was too much trouble when it came to communicating with them. Appointments were made to suit my diary as well as the agent’s. All my questions were answered thoroughly. Tenants were found quickly and I was given the opportunity to give my consent to go ahead with the rental after given the references. I found the whole experience simple thanks to the staff at Mundys.

Fantastic experience: Brilliant service from start to finish when selling house. A truly exceptional Estate Agent in all aspects, communication at all stages was exemplary. Thank you to everyone.

Fantastic experience: The service we have received from Mundys has been absolutely brilliant; our questions and enquiries have been responded to immediately and the customer service has been second to none. People viewing our property also mentioned the excellent customer service and we couldn’t agree more. Everyone has been superb and we are extremely grateful for all the help on this long journey of selling our home. You’ve been brilliant, during all the highs and lows! We can’t thank you enough; especially Clare, Barbara and Sophie. A huge THANK YOU from Alison & Tom (We have already recommended you to a friend and will always recommend you 100%)

Fantastic experience: Both Lorraine and Vicky have been fantastic through this process, always going the extra mile to ensure solicitors were progressing with the case.

Fantastic experience: The staff were amazing polite and very helpful with myself and my husband, they went above and beyond with helping us thank you for all your help. Vicki Wilkinson was fantastic nothing was to much trouble and she kept us well informed polite and courteous and nothing was to much trouble. Vicki Wilkinson is a fantastic asset to your company and she should be rewarded for her excellence thank you for are wonderful experience.