William H Brown Estate Agents Lincoln
Information about William H Brown Estate Agents Lincoln
LN2 1EW, Lincoln
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-14h
William H Brown Estate Agents is a trusted agency located in the heart of Silver Street, Lincoln. Our well-established team possesses a wealth of local knowledge and is dedicated to providing outstanding service throughout your property buying, selling, or renting journey.
We offer a comprehensive range of services, including an exceptional Mortgage Services department and both Traditional and Modern Method of Auction departments. Our Lettings department is recognized nationally for its top performance, providing fully managed services that ensure an enhanced experience for landlords and tenants alike.
Serving surrounding areas such as Gainsborough and Market Rasen, our aim is to help each client achieve their real estate goals. We offer free valuations and provide extensive marketing packages, including professional photography and virtual tours. Contact us today to discover how we can help you find your ideal home!
Our comment from Agencias Inmobiliarias about William H Brown Estate Agents Lincoln:
William H Brown Estate Agents in Lincoln is well-known for providing exceptional service in the property market. Customers frequently praise the professionalism and friendliness of the team members, making the renting and buying experience smooth and stress-free. Many clients have highlighted the excellent communication skills showcased throughout their interactions, particularly appreciating staff members like Lillie, Matt, Ruby, and Abbie for their dedication and responsiveness.
Positive feedback emphasizes:
- The agency's ability to quickly rent properties
- The team's proactive approach in managing rentals
- The warm and welcoming attitude of the staff, which enhances the overall customer experience
- Efficient handling of administrative processes, making transitions for both tenants and landlords effortless
- The track record of excellent property management and tenant vetting
However, some clients have raised concerns about issues related to deposit returns and communication breakdowns during particularly stressful situations. It's important for potential customers to be aware of these experiences and understand that while challenges can arise, the agency continually strives to improve their service.
Overall, William H Brown in Lincoln remains a highly recommended estate agency, dedicated to ensuring customer satisfaction and efficient property management.
William H Brown Estate Agents Lincoln: Reviews
Fantastic experience: Wonderful job done by Curtis and the team - rented my property quickly, efficiently and professionally - excellent work
Positive experience: Good communication on the whole. Usually deal with Shannon Kelley.
Fantastic experience: I cannot thank Matt and his team enough, from 1st point of contact to moving in, Matt was professional, very friendly and always quick to answer any questions. I highly recommend and will to friends and family. Thank you for our new home.
Fantastic experience: I've experienced nothing but helpfulness from the team at William H Brown in Lincoln. They are polite, efficient and always happy to provide guidance and advice. Highly recommended.
Negative experience: I would not recommend this agency based on my experience. At the start of the tenancy, they tried to push me to buy contents insurance, strongly implying it was required, even though their own screenshot clearly showed it was only advisory. After several emails, they dropped it when I refused. When I moved out, they did not proactively check with the landlord about returning my deposit. After waiting over two weeks, I contacted my landlord myself and he confirmed he was more than happy for them to return the full amount. When I asked the agency about it, their response was unprofessional (Have we had confirmation from your landlord to refund?). It is like have you? Maybe check? and they even asked me to prove it. I sent a screenshot with the chat with the landlord. Btw anyone could make up s prove for this if wanted so again very vague and unprofessional. Returning a deposit should be handled automatically and professionally, not left to the tenant to chase. I wonder how many deposits they keep waiting for the tenant to dismiss.
Fantastic experience: The staff at WHBrown, Lincoln, were all extremely helpful. Lillie was very welcoming when she showed me around the rental, Ruby was both patient and efficient in helping us through all the admin and answering our questions, and Eloise made sure we gained access as early as possible on the day. Finding somewhere to rent can be (and has been!) a torturous experience, but this team made it all seem straightforward! Thank you so much.
Fantastic experience: Our move in was handled brilliant by Ruby and our tenancy management great by Nicole. Great service and they have been really great to work with during out stay at the property.
Fantastic experience: William H Brown have been excellent as a property management company. Nicola is always polite and friendly and manages the properties in a professional manner. I would recommend them to anyone who is considering having their property managed in Lincoln.
Fantastic experience: They are an amazing group. Their staffs are phenomenal and amazing.
Thank you for the kind words! We are so grateful to have such a hardworking and dedicated team. We appreciate your support! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Lillie was totally amazing, she made me feel very comfortable and excited to view this beautiful house. She is very knowledgeable, as she answered all of my questions, which made me feel at ease. Lillie is a big asset to William H Brown ❤️ 10 out of 10 for Lillie
Fantastic experience: Matt was extremely helpful and welcoming on viewings. Would highly recommend.
Fantastic experience: This is a preliminary review based on a viewing experience, with hopes to expand and provide further experiences down the line, assuming I am successful in my property application. I have just returned home from viewing a property with Lillie Sharpe and overall have had an immaculate experience with this young agent. She was extremely professional throughout the entire process, yet also maintained a sense of casual friendliness that allows you to open up to her easily. From the get-go she was very aware of the landlord's wishes with visitors to the property and ran me through 2 options for either shoes off or shoe covers, something that I was very receptive to having seen some viewers drag dog muck into properties during other viewings. The viewing itself was also a great experience, often times agents can struggle to find the line between being too chatty and overbearing or being a ghost in the corner, but Lillie provided a lovely middle ground of letting me explore the property whilst also demonstrating key aspects, personal opinions on the property and checking on my thoughts. Personal opinions on properties can also sometimes be hard to come by as a lot of agents want to ensure properties have a fast turnover and won't give any personal opinions, so I greatly appreciated hearing real thoughts from a 3rd party as it can help to balance out any biases. The offer application stage was also carried out extremely smoothly and professionally. These days I am used to being sent a link and then sent on my way to fill out the form in my own time, however Lillie made a point of filling out the form in person herself whilst using it as a chance to discuss any needs, circumstances and preferences; and to get to know me a little better as a tenant; whilst also demonstrating an understanding of my slightly awkward request for an expedited decision process. This is something I haven't seen for many years and again, was both appreciated and enjoyable. Overall my experience so far has been very positive and is hopefully an accurate representation of the level of service renting under this agency would be. Likewise, as mentioned several times now, Lillie is a very good agent and definitely deserves specific recognition; even if the application does not end up continuing I shall remember the experience and am more likely to apply with this agency again. Hopefully, however, everything shall proceed ahead and I will continue to carry out business with both this agency and agent; perhaps even considering the agency when it comes time to purchase a property down the line.
Fantastic experience: Thank you so much to Marc & Paul for all the advice & help! Top service & highly recommend
Thank you for your kind words! It was our pleasure to assist you and we appreciate your recommendation. We are always here to provide top-notch service and support. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Re : Rental property repair. I had an electrical problem where the electric keep tripping turning everything off Thursday evening. Sent an email that evening and was pleasantly surprised Friday morning when an electrician turned up the following morning. Many thanks to Nicola Pearce for resolving this issue. MT
Fantastic experience: I came from Hull for a viewing in Lincoln and was really amazed with how polite and welcoming Lillie was. She made sure I understood everything and took time to explain each detail. Massive thanks to Lillie
Fantastic experience: I didn't end up renting a property, but throughout 2 different viewings we were helped in a very professional and friendly manner by Lillie. She answered all of our questions and was very familiar with both properties, happily showing us round and giving us the space to explore ourselves. In the end the location of the properties wasn't quite right but this has nothing to do with our experience of the agency! I'll happily return to them again when I next move.
Fantastic experience: Hello, we happy about giving us a review to that person. She’s doing a nice service today. She’s nameLille sharpe thank you very much for today
Fantastic experience: Paul and Abbie have been brilliant throughout the process, great communication and super efficient. Thanks so much!
Fantastic experience: We recently moved rental house with William H Brown and everyone was absolutely brilliant. A massive thank you to Eloise in particular as she handled all of our application and was always there when needed and made a stressful time into a much nicer experience.
Fantastic experience: Nice and straightforward process for my rental, good communication and overall good experience. Thanks Ruby and Marc
Thank you so much for your kind words and positive feedback! It was a pleasure serving you and we're glad to hear that you had a good experience renting from us. We strive to make the process as smooth and easy as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: When looking to rent a property we dealt with Ruby Havenhand. She remained in contact every step of the way. When the first property fell through Ruby got in touch as soon as the next phase was available and arranged viewings promptly. Every step of the way we have been able to pop an email over with any concerns and always got a reply to ease our minds from her. Thank you Ruby, Ady & Donna.
Fantastic experience: From start to finish Abbie and the Team have been first class. We didnt feel rushed when we had the viewing with Archie, and the comms have been excellent throughout. A really professional, friendly team.
Fantastic experience: Big thanks to Lillie Sharpe. Had excellent knowledge of the property I viewed and had answers for every question I had.
Fantastic experience: Just exchanged on sale of bungalow, would recommend William H Brown estate agents. My point of contact in the Lincoln branch was Abbey, she was alway so helpful and immediately replied to my many emails and if she could not personally help then she would forward on emails and then check if l had received responses l needed. Thanks for all your help Abbey, you are a star Mrs Powell
Fantastic experience: Lillie showed me and my family around a property yesterday and what a fantastic estate agent she is. Very professional, friendly and helpful with any and all questions we had about the property. Thank you again for making our viewing so lovely. :)
Fantastic experience: Hi Lillie, It is a pleasure sending you a word of appreciation in the way you conducted the house viewing exercise with me. You were all the way polite and professional in words and manner, representing the entire William H Brown Estate Agency. Thank you. I look forward to having the house to move in on 01 Feb 2026. Gabriel Ukwak Essien.
Fantastic experience: Have a lovely smooth experience with Nicola for adding someone to the tenancy, thankyou so much!
Fantastic experience: We were shown around a property by Lillie who was a very well informed, polite and funny host, we didn’t decide to go for the property this time but were amazed by the service!
Negative experience: Edit: 2026 update Following the posting of my original review, I was quickly contacted to have my issue resolved. Sadly this was clearly just a knee-jerk reaction from head office being involved and seeing a negative public review. I continued to have issues with the neighbours who are managed by William H Brown and I was ignored. I sent two follow up emails to the contact who sorted this out for me following the original review and I never heard back from her. I have worked in customer service myself and the fact that your staff can just ignore emails is beyond me. How are there no repercussions of this? You may feel like you were not interested in helping us here because we were not direct customers of you but rest assured, it has tainted our view of you and we have not recommended you to anyone we know looking to rent or buy. Having read the reviews of others, I am disappointed it's not been a positive experience for us though I am left sadly wondering if it's because we are not looking to rent or buy through William H Brown. Instead, our property has been damaged the one above us, rented out by William H Brown and no one seems to care about the fact I've been chasing since March to have it resolved. I've been told on multiple occasions that someone will be in contact with the landlord to find out if he is happy for quotes to be arranged and then they'll be back in touch with me. I've had to contact them every single time, whether by email or phone call, and I've been brushed off every single time. Not one person has reached out to me to resolve this.
Fantastic experience: Marc was very friendly & gave an honest valuation of my property.
Fantastic experience: Marc was fantastic, very professional and a wealth of knowledge will be using Williamhbrown when we sell! 5*
Fantastic experience: We transferred management of our rental properties back to the Lincoln branch of W H Brown approximately 11years ago. Having tried a couple of others, we were drawn back to them by their proactive marketing campaign. A flyer posted through the door of our empty property advising that they had potential tenants for us. Since our return, their fully managed service has always been top quality and has continued to develop, through the changes in rental market legislation. Their tenant vetting has always provided a good standard of people and the ongoing support, from Denise Seller and her team is excellent, with any issues being dealt politely and efficiently. We will continue to recommend them to anyone with property to rent out.
Fantastic experience: We honestly couldn’t have asked for a better lettings agent than Lillie Sharpe! From start to finish, she made the entire experience not only smooth and stress-free, but genuinely fun. Lillie matched our energy perfectly and somehow gave back 10,000% more—her positivity, professionalism, and passion truly shine through. She made us feel completely comfortable, listened to every detail, and went above and beyond at every step. If you’re lucky enough to have Lillie helping you, you’re in the best possible hands. An absolute credit to the William h Brown team!
Fantastic experience: The lettings team have been great, especially Denise and here maintenance department. Arranging appointment was stright forward and there plumbers reacted fast arriving on time and sorting our fault.
Fantastic experience: The staff are Always very helpful and give quick, clear communication and responses. Nicole is always great and friendly to deal with, almost instant email replies from her, it’s great
Fantastic experience: WH Brown has been great! From the start I was well informed about processes and costs involved. Curtis Key is especially of note, his professionalism has made letting my house a breeze!
Positive experience: Have received good support from Nicola in dealing with a tricky tenancy situation in the Lincoln area. There are a lot of moving parts inside the WH Brown ecosystem, but Nicola has been very helpful in pulling strands together from different departments and ensuring we have a complete perspective of the situation. We also appreciated the very proactive work in finding & vetting new tenants - this part of the service was excellent.
Fantastic experience: Denise and her team are always helpful and friendly and a pleasure to deal with!
"Thank you for your kind words about our team, we always strive to provide top-notch service with a smile! Kind regards, Lucy Mawer, Customer Feedback and Support Team
Fantastic experience: Went for a viewing around a property in welton. To which I was greeted and shown round by Lillie, who was very professional and answered all my questions. She also gave me lots of information that was helpful and beneficial to me. Thank you!
Fantastic experience: I have had the pleasure of dealing with the Lettings team and I can't fault any of them for the dedication and hard work they all provide. Denise is a credit for leading the team along with Shannon. Such lovely ladies to speak to and the advice and guidance they provide is brilliant. I would recommend them to anybody.
Fantastic experience: Nicole and other members of the team have been extremely helpful and responsive when coordinating work, I’m happy to continue working with them
Fantastic experience: Viewed a property today, was organised quickly and very accommodating. Great service and very professional. Thanks to Lillie for organising.
Fantastic experience: Thank you to Curtis for supporting us through the letting of our property. Excellent communicator, brilliant problem dodger and very calm under time pressures.
Fantastic experience: Shannon at william H Brown Lincoln has been looking after our property and tennents for a while now, she is my first contact and she is always happy and helpful with every big and small problem we have, and we have had a few! which she has delt with professionally she's great!
Fantastic experience: Outstanding service from Shannon. Very proffesional, efficient and accomodating. Thank you.
Thank you for the kind words! Shannon takes great pride in providing exceptional service to our customers. We truly appreciate your feedback and will continue to strive for excellence. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Great customer service for Landlords and Tenants, always well looked after by Matt and the team
Fantastic experience: Great experience and good service. Nicole, Denise, Josh, Jay, Curtis, whole sales and property management/lettings teams are all very helpful and supportive.
Fantastic experience: As a contractor working with this estate agency through Pestforce Lincolnshire, I can honestly say they are excellent to work with. Communication is always clear, prompt, and professional, which makes organising and completing jobs straightforward and efficient. They treat their contractors with genuine respect, valuing our time and expertise. Access arrangements are well managed, information provided is accurate, and any questions are dealt with quickly and politely. It’s clear they understand how important good contractor relationships are in delivering a high standard of service to landlords and tenants. The team are approachable, supportive, and well organised, creating a strong working relationship built on trust and mutual respect. Payment processes are smooth and reliable, which is always appreciated. Overall, this is a very professional and contractor-friendly estate agency. Pestforce Lincolnshire is always happy to work alongside them and would highly recommend them to others.
Fantastic experience: They have managed my property for about twenty years and have provided a first-rate service. They are efficient in finding new tenants and dealing with maintenance issues. I would highly recommend them.
Positive experience: Nicole at William H Brown has been really great, she has always responded and helped us out with any maintenance issues within great time scales. This has made our tenancy with them run very smoothly.
Fantastic experience: Very quick to respond and organised. Lillie was very friendly during the viewing and explained everything i needed.
Fantastic experience: Lilly Sharp was very responsive, knowledgeable, and helpful throughout our viewing process
Fantastic experience: Lillie was helpful and friendly during the house viewing.
Thank you for your kind words, we're so glad Lillie was able to make your house viewing experience a positive and friendly one! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: They are Responsive and been with them for 4 years now. Will recommend for sure.
"Thank you for your continued loyalty and recommendation! We strive to provide responsive service and appreciate your trust in our business. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I’ve had a great experience dealing with Curtis at William H Brown. He’s been professional, responsive, and easy to work with throughout the process of letting my property. Communication has been clear and timely, and he’s handled all matters efficiently and professionally.
Fantastic experience: Having worked with H browns contracting for a number of years Shannon Kelley has been brilliant in managing a recent project from arranging the quote for their client and then managing the job until completion it has been fantastic easy process smooth running. Shannon credit to the company !!
Fantastic experience: From the moment I engaged with Matthew and Ruby, to support the launch of Penrose Fields, they have been nothing short of professional, efficient, supportive and reliable. Both have been very conscientious of ensuring that we have had maximum exposure to the market, worked tirelessly to ensure that we had a successful launch and that each applicant was qualified thoroughly, and managed expectations of all parties in enabling us to launch phase 1 and welcoming the first applicants to their new homes, helping to build a new community and in doing so, all 6 properties that were initially available will be occupied for Christmas! A great team effort, and I cannot thank them both enough for their hard work and efforts and look forward to continuing working with them into 2026! Thank you !
Fantastic experience: Through my lived experience of renting properties in the U.K., Denise Seller of WH Brown is the most competent, empathetic, and straight-forward property manager that I have encountered. Denise is terrific with managing different stakeholders. She also communicates well and pays absolute attention to details. I would strongly recommend her for anyone looking to work with WH Brown.
Fantastic experience: Had a great experience with Curtis and his team. Curtis priced my apartment at a competitive rent and still got me a tenant in super quick time. My apartment needed a few repairs carried out to get it into a good standard for my new tenant . Curtis arranged all of this and it was all ready in time for new tenant to move in. Very happy landlord. Thank you.
Fantastic experience: We have been renting through William H Brown for around three years. Our experience has been generally positive. Shannon and the team are professional and approachable, and try to be fair and considerate to both tenants and landlords. Overall, a decent agency to rent with.
Fantastic experience: As a contractor attending the office, Eloise, Curtis & Ruby are always professional and helpful when I attend the office to collect keys etc. Thank you guys!
Fantastic experience: We have been tenants of William H Brown for 5 years now. We have found them to be nothing short of totally professional caring and understanding during all that time. For the last 2 years our point of contact has been the fantastic Nikki who has been exceptional her kindness professionalism and speed of dealing with any issues we have highlighted. It is an absolute pleasure talking to her she fully understands exactly what needs dealing with and resolves any problems without drama, with care and understanding. Nikki is a total asset to William H Brown. John and Jenny Davidson
Fantastic experience: Nathaniel conducted a valuation for my partner and I, he was very professional and helpful. Would certainly recommend for anyone looking to sell the house in the future.
Fantastic experience: I had the pleasure of doing a viewing with Nathaniel on Saturday, he was extremely professional and knowledgable. Couldn’t recommend him enough.
Fantastic experience: Matt has supported our family through a very challenging process. We had a house agreed, then 3 days before we were due to move in this was cancelled due to house maintenance issues. We have 2 young children, and so close to Christmas this was devastating. Matt jumped in and we are now moving into a different (and better) home tomorrow. Due to the circumstances Matt became our direct contact during this time, even though I am sure he had a lot more pressing issues as the Lettings Director! He didn’t hesitate returning our messages and calls at the drop of a hat. We never felt like an inconvenience. At our most stressful moments he helped us think practically and was incredibly supportive. Matt showed honesty and transparency throughout. I now have 2 very excited children about their new home in time for Christmas. We are so grateful for Matt’s help. We also know Ruby supported this process, so thank you for her hard work too!
Fantastic experience: Marc provided us with a market appraisal and it was clear he took pride in providing an all round professional service, a great friendly chap!
"Thank you so much for the positive feedback! It's our top priority to deliver exceptional service to our clients. Marc is a true professional and we're thrilled to have him on our team. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I had a viewing at one of their properties and Lily was so welcoming and helpful. The warm reception was really unforgettable. Thanks Lily!
Fantastic experience: WH Brown Lincoln have sourced our tenants and managed a number of our properties for several years. We have been allocated a Personal staff Manager, Denise Seller ,who we contact on a regular basis regarding day-to-day running of our properties ,all paperwork/emails and communication with our tenants and ourselves. Denise is Professional, hard working, thorough and proactive member of the Team who keeps us informed and makes sure that our properties are looked after . Denise always goes that extra mile who ensures that she works with us and sees a task through. We also have regular contact with members of the lettings Team, including Elizabeth Chamberlayne who works tirelessly. Elizabeth is always pleasant and Professional and is keen to always provide a very good service and acts swiftly to resolve any issues .Thank you . Thank you all of you for giving us such a good service. We are happy to recommend WHBrown ,Lincoln . Helen Durasamy ,Director. Riseholme Grange Property Management.
Fantastic experience: Nicola has been very helpful and responsive in assisting with information and property access to enable us to deal with a matter on the landlords behalf.
Fantastic experience: You can always rely on Denise to fight your battles and make sure issues like maintenance are sorted! And it’s always a bonus to have somebody so friendly and willing to help to reach out to!
Fantastic experience: William H Brown have been a fantastic estate agents to deal with the sale and the purchase of our beautiful new home. The staff are an absolute credit to the agency. Directors take note because: Abbie there are just no words! You have been absolutely AMAZING! Not only have you been brilliant at communicating with us, you have chased all involved to pull it all together for us. Your updates have been brilliant, and we really have appreciated your support during this stressful time of moving. Thank you so much you absolute lil firecracker! Your directors should be extremely proud of you, and the way you communicate with your clients. We have had such a laugh with you, it made it such a joy to deal with you. Charlotte thank you also for keeping us on track when we had a wobble whether to sell or not. It’s been really lovely working with you too. The push to go for it was just the nudge we needed. Because ladies look at what we got in the end! Our new home is so beautiful and we are thrilled to finally be in it now and call it home❤️Thank you!! Xx
Fantastic experience: Having contract work with WHBrown for numerous years in the rental department. I have found Denise Sellars attitude quite refreshing. She is always very helpful and consistently evolving which makes my job very much easier. All credit to her look forward to many more years working with this young lady.
Fantastic experience: Ruby, Matt and Nicola have exceeded expectations regarding the letting and management of my property. I am very pleased with the service they have provided and would recommend them to other landlords when looking to rent their property. Thank you.
Fantastic experience: I Have dealt with William H Brown recently, in particular, Nicole Redman. Very professional and friendly. Happy to use again. Also have dealings with them professionally and again, professional and very knowledgeable. Great all round experience!
Fantastic experience: Libby has been so helpful throughout my experience with WHB, goes above and beyond and always got a smile on her face.
Thank you so much for the kind words! It's always a pleasure to assist you and we're glad to know that our efforts are appreciated. Your satisfaction is our top priority and we look forward to continuing to provide you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: A Great service and lots of help from Matt. He Showed us around in great detal and assisted us with every step of the letting process. Cannot recommend enough! He made a daunting process nice and straightforward for us.
Fantastic experience: I would like to leave a positive review for William H Brown, Lincoln. We have been working closely with Ruby and Matt, who have both been instrumental in ensuring that our move-in process was completed on time. Their responsiveness to all of our questions has been exceptional, and they have consistently gone above and beyond in liaising with external partners to keep everything running smoothly. Their professionalism, dedication, and clear communication have made the entire experience far less stressful, and we are genuinely grateful for their support throughout the process.
Fantastic experience: I had a brilliant experience with William H Brown in Lincoln. Archie and Curtis were both fantastic from start to finish—friendly, easy to talk to, and genuinely helpful. They got my property listed quickly, kept me updated throughout, and had it rented within just a few weeks of me getting in touch. Really impressed with how smooth the whole process was. Thanks again to Archie and Curtis for making everything so straightforward. Would definitely recommend their team!
Fantastic experience: I can’t thank Charlotte & her team enough for all their help with selling my Nan’s property. From start to finish, they were patient, supportive, and incredibly professional. They kept us updated every step of the way and made what was a bit of a stressful process feel smooth and manageable. Their kindness and genuine care for my Nan’s needs meant the world to us. Highly recommend them!
Fantastic experience: Thank you to Charlotte DeCaux who worked tirelessly communicating between us and the seller. Charlotte is quick to respond to calls and emails and is very proactive. We are now spending our second night in the home we bought from W H Brown and really appreciate the hard work Charlotte did to make this happen. Also a thank you to Archie who showed us round 3 times.
Fantastic experience: 5 stars to Abbie leading me through the purchase process. Always getting back to me whenever I had questions, and very pleasant to deal with.
Fantastic experience: Abbie and Paul has helped me complete my purchase recently and have been reliable, quick and efficient
Fantastic experience: Working with Shannon has always been a positive experience. Shannon assingns me EPC surveys, and processes my invoices. She always responds to any queries I have in a timely, friendly and helpful manner.
Fantastic experience: We’ve had Eloise over to show people around and she has been so warm and welcoming. She was very knowledgeable and accommodating of the potential tenants.
Fantastic experience: I have been dealing with William H. Brown for many years. Always professional in their handling of both my and my tenants needs they bring surety to me in the management of my apartment. I have dealt with a number of people within the agency but my latest contact was with Nicola. Polite, responsive and professional as I have come to expect.
Fantastic experience: William H Brown has provided me with an excellent property management service. Shannon and Denise go above and beyond to offer support and guidance through a range of what can sometimes be tricky situations. Their knowledge and experience are invaluable. Thank you
Fantastic experience: I make my first attempt with William H brown agents they do it all, the process was smooth, fast and perfect. They follow up and relate with Landlord and myself as tenant. Thank you very much am happy for the property.
Fantastic experience: Ruby handled our move-in and she was brilliant every step of the way. Super polite, helpful and prompt with her responses. She’s a real credit to the team and we are so grateful for all the help she gave us, thank you Ruby ❤️
Fantastic experience: Well just had Marc Overton around for an apprasial and valuation on my property. Marc I found to be friendly though proffesional. As the meeting progressed he was very knowledgeable whilst able to put that knowledge over in a very easy to understand way. I found the process from start to end far easier and better than I expected and look forward to doinf buisness with this gentleman in future.
Fantastic experience: Very satisfied with my experience with this agency. Marc was polite friendly and very helpful providing the assistance and knowledge that I needed. Thank you Marc.
Fantastic experience: Thank you Archie for showing us around one of your properties for sale last Friday, you impressed us with your friendly and professional manner. A great 1st impression of William H Brown (Lincoln) from a buyers perspective. Hopefully see you soon! Laura Ironmonger
Fantastic experience: I usually speak to Nicola and she is so lovely and her responses are very timely and kind and she has helped us to sort a lot of things out in our new flat! :) highly recommend her and this company! :) Liv
Fantastic experience: All the agents at William H Brown were extremely helpful and very professional. I wouldn't have asked for better agents. Ruby and Eloise were particularly patient and very helpful. I would 100% recommend.
Fantastic experience: William H Brown were my second estate agents after my property had been on the market for half a year with very little interest. They did a fantastic job re-advertising and presenting it beautifully, and it paid off — the house sold within a couple of months. The process after that was smooth, and Charlotte D at William H Brown was brilliant at keeping me updated and reassuring me whenever I had concerns. I really appreciated her support. I would definitely recommend them if you’re looking to sell your home.
Positive experience: Archie was great on the tours and Clair is clear and helpful. First-time buyer approved.
Fantastic experience: I’m super grateful to Abbie at William H Brown for all your help! Thank you for being available, warm and communicative when things were challenging along the way – that made all the difference. It was so reassuring as I went through this process for the first time. Thank you!!
Fantastic experience: Big thumbs up to Abbie helping to get the sale of my Mum's bungalow 'across the line'. She worked really well with my Solicitor, and was a great support during the final stressfull few days. She was always smiling and helpfull. Many thanks Abbie.
Fantastic experience: Had the best service from the William h brown team! Super friendly and you can tell they love the job and do what ever they can to help. Abbie and Charlotte have been fun- like talking to good friends over the months and can’t credit them enough always professional!! Will miss talking to them! Well done guys - and thank you again for making everything so easy! X
Fantastic experience: My wife and I were very pleased with how Abbie from William H Brown reached out seized upon the opportunity to sell our home. We had at the time been in a state of limbo with 2 other Estate Agents who had over promised and under delivered on how they would sell our property. Despite some challenges along the way, my wife and I received clear and timely contact and with help from all the stakeholders involved we managed to see the sale through to a successful completion.
Fantastic experience: I cannot recommend Curtis Key at William H Brown highly enough! After a frustrating experience with my previous estate agent, I was fortunate enough to transition my three properties to Curtis, and it has been a game-changer. From the moment we started working together, his professionalism and commitment to my best interests have been evident. Curtis consistently goes above and beyond, often working late and outside normal hours to ensure that the transfer process is smooth and that I am completely satisfied. His proactive approach and dedication to customer service are truly exceptional. It’s rare to find someone who not only understands the intricacies of property management but also genuinely cares about their clients' needs. He has taken what was once a stressful experience and made it manageable, reassuring me every step of the way. Curtis is undoubtedly a credit to the William H Brown team, and if you're looking for someone who will put your interests first and work tirelessly on your behalf, look no further than him!
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