Hunters Estate & Letting Agents York
Information about Hunters Estate & Letting Agents York
Opening hours
- sunday: 11h-14h
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-15:30
At Hunters Estate & Letting Agents York, we make it easy for you to buy, sell, let, or rent a property. Our award-winning approach combines marketing and technology to efficiently connect sellers and tenants with the right opportunities, ensuring you find the perfect buyer or rental partner swiftly.
With extensive knowledge of the local market, our goal is to share our expertise and provide you with exceptional professional service. We help maximize your property’s value with a free valuation service and offer tailored marketing packages that include professional photography, detailed floor plans, and more to ensure your property stands out.
Whether you're looking to sell your home or manage rental properties, we invite you to learn more about how we can assist you. Whether you're seeking to buy your first investment property in York or evaluate the rental value of your existing let, we are here to provide personalized advice! York is not only a stunning city to live in but also a smart investment.
Our comment from Agencias Inmobiliarias about Hunters Estate & Letting Agents York:
At Hunters Estate & Letting Agents York, we pride ourselves on delivering exceptional service and making the property renting and buying process as smooth as possible. Our dedicated team, including standout individuals like Dominika, Ali, and Jessica, consistently receive high praise for their commitment to client satisfaction.
Customers frequently comment on our team's professionalism, prompt communication, and willingness to go above and beyond. For instance, many clients shared their appreciation for:
- Exceptional support during the renting process.
- Timely responses and thorough answers to queries.
- Friendly and personable service that eases the stress of moving.
- Proactive follow-ups throughout the buying or selling process.
- Efficient management of property listings and sales negotiations.
While most experiences are overwhelmingly positive, we acknowledge a few concerns raised by customers regarding the communication flow when unexpected issues arise during the renting or selling process. However, our team is committed to addressing these and improving our services continuously.
Overall, Hunters Estate & Letting Agents York remains a trusted choice for clients looking for reliable and friendly estate and letting services in York.
Hunters Estate & Letting Agents York: Reviews
Fantastic experience: Dominika has been brilliant guiding me through the process of renting my first property. Thank you.
Fantastic experience: I would 100% recommend Hunters York. Ali was absolutely amazing in helping me find a property and the letting process. She was responsive with all of my questions and couldn’t have asked for a better experience.
Fantastic experience: Couldn’t rate Hunters more highly. Super friendly bunch of people. Both Aaron and Graham were fantastic in terms of listing/ selling. And having Jess as the sales progressor and main point of contact after we accepted an offer was was invaluable and something we didn’t have when we sold a property with a different agent a few years ago. She went absolutely above and beyond in terms of keeping us updated throughout and pushing everything through. Would not hesitate to recommend to anyone selling their property.
Fantastic experience: I bought a house through Hunters and from start to finish they were great. From the person who showed me the house to Jessica dealing with the sale. Although challenging at times (from the top of the chain) through no fault of Hunters Jessica managed to filter the misinformation so we could get a clearer picture and eventually finalise the sale. Jessica was determined and with her due diligence we got there, she was a pleasure to deal with. If I need to move again I'll be in touch.
Thank you for your 5-star review and great feedback on Jessica!
Fantastic experience: Great customer service from Ali with quick responses to emails and queries.
Fantastic experience: I had a brilliant experience with Hunters Estate Agents. My first time moving into a property alone and Dominika was brilliant throughout the whole process — she made all the arrangements quickly and efficiently, kept me updated, and ensured everything went smoothly from start to finish. She made the moving-in experience stress-free and straightforward, even took the time to take photos explaining step by step how I can gain vehicle access to the property. Highly recommend!
Fantastic experience: Jessica at Hunters spent a considerable amount of her time over a seven month period chasing and herding the onward chain for the house we purchased through the agency this year. I'm certain that had she not put in all the extra effort the whole thing would have dragged on for many months longer
Thank you for your 5-star review! We are so pleased you had such a positive experience with Hunters and Jessica who is an essential part of our team!
Fantastic experience: I both bought my flat in York via the same team in hunters and sold a few years later on moving location . I can’t recommend them enough in both cases . They were efficient and communication at each stage was nothing but excellent. I would not hesitate to recommend and will without doubt use them in the future . Two members of the team who I dealt with were Jessica and Arron and both gave superb service and were genuinely a pleasure to deal with . Five star service .
Thank you very much for your feedback of Jessica and Aaron! We wish you all the best
Fantastic experience: It’s been an amazing experience selling our property with Hunters. The service from the team has been helpful, thorough and friendly. They have gone above and beyond all my expectations. Thank you to everyone involved in the whole process.
Thank you Karen for your feedback, we are so grateful for you sharing your positive experience!
Fantastic experience: Such a quick and easy process, Ali at hunters has made moving a pleasure and would recommend Hunters to anyone.
Fantastic experience: Ali has been amazing throughout the whole process of securing my new rented property. She was professional, friendly, and always quick to help with any questions I had. Hunters letting team have made my house move completely stress-free, and Ali’s excellent customer service truly stood out. I’m really grateful for all her support and would highly recommend her!
Fantastic experience: All staff we have been in contact, with regarding renting a property in York, have been very professional, helpful and informative throughout the whole process. I would highly recommend renting through this company.
Thank you Rachelle for leaving the team this lovely review!
Fantastic experience: The agency was incredibly helpful and efficient, you are always on time.
Thanks Salman, great to hear that you have been impressed with Alicia's customer service and timekeeping.
Fantastic experience: Great experience with Ali, communication excellent, documents sent over very quickly, Ali explained everything very well to me, would highly recommend hunters to family and friends
Hi Emma, Thanks for taking the time to leave Ali this lovely 5 star review- it has been passed to her.
Fantastic experience: Great dealing with Alicia! The whole process was efficient and fast, no issues whatsoever.
Great review for Alicia, thanks for taking the time Sam!
Fantastic experience: Great service from Dominika throughout the process. Easy and professional
Thank you Perdita for leaving Dominika this 5 star review!
Fantastic experience: Excellent service, me and my mate had great experience with Alicia. Really lovely young lady. Would recommend their services throughly
Thanks Dylan, your review has been passed onto Alicia.
Fantastic experience: Many thanks to Lettings Negotiator, Alicia. I really appreciated her very quick response to a request, and gave extra information that wasn’t asked for but really useful. As a landlord, it’s crucial to have enquiries dealt with in a timely and courteous manner, which Alicia did. I’m very pleased with her assistance, Many thanks, Carim
Hi Carim, Thanks for your time leaving Alicia this lovely 5 star review! It has been passed onto her.
Thanks for your continued support and trusting Hunters with your property.
Negative experience: A risible effort. Totally passive in their communication. Did not do due diligence. Wasted time through lack of effort.
Hello, We have looked on our system, and have no one of that name under either sales or lettings for our company. Could you please contact our office to discuss the matter further, as we would like to look into this further for you. Thank you.
Fantastic experience: Alicia has been a fantastic agent from start to finish. Great communications, really friendly and efficient, and the whole process took less than two weeks. This has been the best and easiest process ever. Many thanks!
Hi Paul, Thanks for leaving this great review! It has been fed back to Ali. Thanks for choosing Hunters Lettings.
Fantastic experience: The lettings team at Hunters have been incredibly helpful with helping me rent my first property. Always going above and beyond, I attended our first viewing alone and my partner wanted to see the property in person and they made sure we had a second viewing which worked for us, made the process so smooth and quick. Thank you Hunters
Hi Ally,
Thank you for leaving the lettings team this great review! We wish you the best time in your new home.
Negative experience: The claims that Hunters operate solely in favour of landlords are entirely accurate and it’s seems everyone has issues with their end of tenancy no matter how clean you leave it! Our landlord initially managed maintenance himself. Earlier this year, he left us with a faulty boiler and refused to send contractors, resulting in a severe carbon monoxide leak that nearly harmed our family. Shortly after, he transferred management to Hunters, likely to distance himself from his negligence. For years, annual inspections were positive. When we gave notice, we were concerned the landlord would try and extort money from us due to the fractured relationship. Dominika at Hunters assured us she would personally manage the end-of-tenancy process and not escalate concerns to the landlord until satisfied. We engaged professional cleaners for a deep clean and provided all receipts. Despite this, Dominika aggressively claimed the property had not been cleaned even though it was in a better state than when it was given to us. Dominika sent a workman to inspect “problem areas,” many reported months prior. Footmarks on the white kitchen floor, clearly left by contractors, were blamed on us. We immediately arranged for cleaners to return and resolved the issues and a few others. A week later, Dominika returned with new complaints, including claims that the carpets had never been cleaned. Additional workmen were sent in that week, explaining further mess. Dominika personally bought wipes to “prove” the floors were dirty, again attempting to blame us for mess caused by others. We requested photographic evidence of the alleged issues, assuming some cleaning might have been missed. What we received was absurd: photos of entirely new areas, from spotless walls to a single piece of fluff. Dominika had time to buy wipes but could not remove a piece of fluff possibly left by her own team. She later claimed 97 issues but sent only four photos, refusing to provide the full report. Without proper identification, it was impossible to resolve. It became clear the landlord was actively involved. Dominika’s manager confirmed she had been in regular contact with him, explaining the petty complaints. The manager admitted Dominika’s tone and behaviour were inappropriate, particularly regarding floors and carpets dirtied after our departure. The final flatfair report is absurd. Dominika never updated the inventory with our start-of-tenancy photos, so we’re blamed for the landlord’s shoddy paintwork. It also claims the property “smelled of pets and body odour,” despite two deep cleans, a month-long vacancy, and no furnishings. Our dog is groomed regularly—if pets are a problem, ban them. Any odour? Likely your own staff. The report also references waste left outside the front of the property. The waste was collected immediately after the initial inspection, as communicated to Dominika. By her follow-up inspection, the waste was no longer present. It is unclear why this has been included in the report. The minor delay in collection was solely due to Hunters’ inflexibility with key drop-off times, which necessitated dropping off the keys days before our move-out, prompting Dominika to inspect the property immediately. Finally, the claim that we failed to “treat the doors” is completely unreasonable. The landlord lived in the property for years with the doors in the same condition and never addressed the issue. He cannot retroactively hold tenants responsible for his own lack of maintenance. I don’t understand why they think it’s acceptable to outwardly lie about a situation when we have all the photos and communications to prove otherwise? Hunters fabricate issues and cannot be trusted to act fairly or responsibly Edit: why should we contact you? We did last week and all you could say is that you can’t comment on the situation. You’re not managing the branch at all. If you were sat with Dominika and you thought her comments were inappropriate when she said them why did you not stop her? Seems like you’re scared of your own staff.
Thank you for taking the time to leave such a detailed review Emma, and we are saddened to hear of your dissatisfaction from the ongoing deposit negotiations from the results of your Check out inspection.
As always, we take customer satisfaction very seriously at Hunters. If yourself or Matthew to discuss this further, please do call the office.
Regards, Charlotte
Lettings Manager
Fantastic experience: We’ve been dealing with Alicia Saneviri and she has been so attentive, great communication and fast replies.
Thanks for taking the time to leave Ali this great review Brad!
Regards, York Lettings
Fantastic experience: I have recently obtained my rented property from Hunters. The process was smooth and well organised. I would like to say a special thanks to Domonika Maslak and her team to make this happen. Once again, many thanks
Thank you for taking the time to leave Dominika this great 5 star review, it has been passed on to her. Wishing you the best times in your new home!
Fantastic experience: Dominika is lovely lady, she knows how to treat her clients. Always top of her toe to reply on email. Even if she was out of office for other clients viewing. I would definitely give her 5 star.
Thank you for taking the time to leave Dominika this 5 start review, we are pleased you have been impressed by her excellent customer service.
Fantastic experience: Our letting agent, Dominika, has been excellent. She has supported my partner and I through the process of arranging our first rented apartment together, and has been so friendly and helpful every step of the way. Whenever we have had any queries, she has responded promptly and clarified for us. We are so grateful for all of your support!
Hi Amy,
Thanks for leaving this lovely review for Dominika, it has been shared with her.
Fantastic experience: I had an excellent experience with Hunters, particularly with Dominika Maslak. She has been highly professional, responsive, and cooperative throughout the process. Her humble and supportive attitude made everything smooth and stress-free. I truly appreciate her assistance and would highly recommend Hunters to anyone looking for a reliable and professional letting agency.
We appreciate your lovely review, it has been shared with Dominika.
Fantastic experience: I had a wonderful experience with Hunters. I was selling from afar and Jessica helped me every step of the way, answering requests promptly, keeping me up to date with the sale and going to great lengths to keep things running as smoothly as possible. I couldn't have been more impressed.
Hi Charlie, thank you so much for your lovely review. We are thrilled you had such a great experience with Hunters and Jessica. If we can be of any assistance in future, please do not hesitate to contact us.
Fantastic experience: As a seller, I found the service for the sale (engagement for, initial set up and progression through) exemplary. Communication and diligence are the two critical factors for this and I found Graham and Jessica without fault. Moreover they were able to navigate through many challenges not of their making. I am happy to recommend on the basis I too will be using their services again in a few months.
Hi Nick, thank you very much for your kind words and we look forward to working w8th you again soon!
Fantastic experience: Hunters has an exceptional team that facilitated a seamless and efficient experience. A special mention should be given to Charlotte, who ensured that we received the key and patiently waited for us. Her assistance is greatly appreciated.
Thank you very much for this great review Anza.
Fantastic experience: Alicia has been a super great help with our renting experience so far! She is always kind and friendly, and has been great at answering our questions with all the info we need. We have been really impressed with Hunters so far, and that’s thanks to Alicia!
Thanks Katie for this lovely review. It has been passed to Alicia.
Fantastic experience: Alicia has been helpful from day one. The viewing of the house was great and informative. We have had a lot of questions that were all answered promptly and when we needed to send files in a different format, Alicia made sure there was a way we could do that!
Hi Harley, Great review of how Alicia has assisted you with your move!
Fantastic experience: We are currently renting a property through hunters. Dominika has been amazing and so helpful in answering all my questions ! Great service !
Thanks for this lovely review, it has been shared with Dominika!
Fantastic experience: The staff have been highly professional, courteous, and responsive. They have always been prompt in addressing our queries and have dealt with us in a kind and supportive manner
Hi Aeimen, thanks for this lovely review.
Fantastic experience: They were very helpful and quick with sorting all the steps for the move so that we could move into a place on quite short notice
Hi Alex, We are pleased we could help you.
Fantastic experience: Dominika made the process smooth and easy to understand, very happy with the service provided so thank you very much.
Thanks for taking the time to leave Dominika with this lovely review.
Fantastic experience: We used Hunters for my first time renting a property and I couldn't recommend more! Our negotiator, Alicia, has been incredibly helpful with answering all our questions to the fullest and always responding quickly. Alicia made the whole process the easiest it could have been! Thank you Hunters :)
Thank you Mollie, Your review has been passed on to Alicia! We wish you a happy stay in your new home.
Fantastic experience: Probably the best Estate Agents in York! I've dealt with Hunters now for three years and the service provided has, quite frankly, been second to none. Experienced, knowledgeable, highly-efficient (They have sold two of my properties previously, both under offer in less than 14 days) and their response times to emails and calls is faultless. On top of that, they're just really lovely people to deal with! Lewis, Jenna, Aaron, Jessica and Graham have always gone above beyond and I would have no hesitation in recommending them to anyone buying or selling a house in York.
Thank you Shane for your kind words! We hope to continue being of great service to you in future!
Fantastic experience: Domnika helped us with the process smoothly and it was a great experience with hunters.
Thank you for leaving Dominika this great review! It has been passed on to her.
Regards, Hunters Lettings
Negative experience: As letting agents this lot are hopeless. We originally used the Pocklington Office to let our property but, out of the blue, a friend noticed a post on Facebook to say they had cease trading. The following day I got an email to say that my account had been transferred to York! Since the property was near Pocklington I had wished to use a local agent! My tenants were problematic (cooking without using the extractor fan causing plaster to fall off the kitchen walls, breaking the shower extractor fan by inserting a plastic comb etc, felt tip pens scrawled on new bedroom carpets & walls, turning heating off and closing doors allowing black mould to grow). They were reluctant to visit and then started charging for visits - something the Pocklington Office did not do. I told them to diarise for serving a Section 21 (so we could hopefully sell the property) which they served early and therefore illegally. Two more Section 21's were served erroneously (missing paperwork). Eventually they got it right. We were in the process of evicting them through the courts when one day the tenants rang the agents to say they couldn't find anywhere to rent and 2 days later the neighbour rang me to say they were actually moving out! When I rang Charlotte she was her usual less than courteous self. We then had an endless struggle to get back the Bond to pay towards the damage the tenants had caused. If the Pocklington Office had remained in business and in charge, I am sure that the overall repair bill would not have escalated to £2,500 as it was the Bond did not cover half this. I would have expected the agents to instruct the tenants to make the repairs before leaving. I do not recommend using this Hunters office.
Hi Dawn, we are sorry that you were left dissatisfied with the service. If you would like to call Hunters we would be happy to discuss this further.
Thank you, Hunters Lettings
Fantastic experience: Dominika was super helpful helping us apply and go through the process of letting our new property. Great service from the team as a whole too.
Hi Jasmine, Thanks for taking the time to leave this 5 star review for the service Dominika gave you.
Fantastic experience: Dominika was incredible and made the renting process quick and easy! Would highly recommend Hunters!
Thanks for your review Nick!
Fantastic experience: Very happy with the service I received from Aaron, Jessica and others at Hunters York when selling my property this year. I got a good price, a professional and quick service when getting my property prepared for sale and frequent support and updates during the full process. Even when we hit hurdle after hurdle in legal weeds! Wouldn't hesitate to use Hunters again when I next need to.
Thanks Dan, we are so grateful for your patience with us during your tricky sale! We look forward to working with you again in future - Hunters Sales Team
Negative experience: Tried to arrange a viewing of a house, was forgotten about, tried again and agent had no availability. Feel like putting a note through the sellers door advising tried to view but agent didn't facilitate.
Thank you Gemma for your feedback. I understand my colleague has been in touch to arrange this viewing for you. During busy periods our diaries can become busy and we will always look to offer alternative appointments wherever possible. We wish you luck in your property search.
Fantastic experience: Had a great experience with Hunters, our agent Alicia was very helpful and efficient. Would recommend.
Hi Ruby,
Thanks for this review- it has been passed onto Alicia.
Fantastic experience: I cannot recommend Hunters enough, and Jessica Chappell has been more than helpful from start to finish. She’s answered every question and completed everything flawlessly. This whole process has been made extremely easy. A massive thank you to her.
Thanks Harry!
Fantastic experience: Completed on my first home!!!! As some of the team know, this has been a long time coming for me. I want to thank everyone who has helped me along the way, fantastic set of people to work with and I have felt supported through every step. Massive thanks to Jessica Chappel to pushing this through to completion and working relentlessly with the solicitors involved to get the job done. Would highly recommend using Hunters as an agent, the process has been seamless from start to finish, very impressive!
Thanks Oli
Fantastic experience: Jessica and the rest of the Hunter team were incredibly helpful with the sale of my property. They were patient, professional, and always willing to assist with whatever I needed. I would highly recommend them to anyone looking to buy or sell property. Thank you once again to the Hunter team!
Thank you for taking the time to leave us a 5 star review.
Fantastic experience: Had a lovely experience with Dominika helping us to find and secure our first rented property in York. She was very helpful in answering all our questions and finding a property that was suitable for us.
Thanks for the great review Katie.
Fantastic experience: Myself and a friend had been looking for a flat to live for a few months. Dominika showed us around three different properties and each time remembered what we were looking for. After eventually being accepted for a property me and my friend had many questions as we are first time renters, Dominika was extremely quick with responding to our questions and was very patient with us. Overall, Dominika has made the experience as quick and as easy as possible. Thankyou! :)
Thanks Harvey for leaving Dominika this lovely review. Pleased you have found a suitable property.
Regards, York Lettings
Fantastic experience: So far, we've had a good experience with Hunters. They have helped us set up the energy bills, broadband, insurance etc., and the overall experience has been quite smooth from start to finish. Dominika has been very helpful and friendly, but most of all very patient with all of my questions. Can't comment on the end of tenancy process, but so far so good :)
Thanks Jack, we are very pleased that everything has been smooth so far on the journey with Hunters Lettings.
Fantastic experience: Both Graham Walker and Jessica Chappell were instrumental in the purchase of our first home. They were both patient with us as we learnt the process. Graham matched us with the property and we couldn't be happier. Jessica was great at ensuring smooth communication with us and the sellers, and getting a quick timeline in order for completion.
Many thanks Raphael for leaving us such a lovely review! We wish you all the best in your new home
Fantastic experience: Our agent Lottie helped us when renting a flat. She answered all our questions and was incredibly helpful. Would definitely recommend hunters for renting a property.
We are pleased you have been impressed with our service, Lottie has been passed on your lovely review.
Fantastic experience: our agent (Lottie) was very informative when enquiring about our property and was patient in answering any queries. Her communication was excellent, ensuring clarity at every step of rental process. Would highly recommend Hunters, especially for first time renters like ourselves!! :)
Thank you Lauren for taking the time to leave Lottie this great review. We wish you the happiest time in your new home.
Regards, Hunters Lettings
Fantastic experience: I’ve recently been working with Charlotte at Hunters and couldn’t be more impressed with the service. From the very beginning, she’s been approachable, professional, and incredibly knowledgeable about the lettings process. Charlotte took the time to understand my situation and provided honest, helpful advice at every stage, especially as a first-time landlord navigating the current market and legislation. She was also flexible and supportive in helping me make the numbers work, which made a real difference. Communication has been brilliant throughout, and her friendly, down-to-earth approach made the whole process feel smooth and stress-free. If you’re looking for someone who genuinely cares about doing the right thing for both landlords and tenants, I couldn’t recommend Charlotte highly enough. Looking forward to continuing to work with her and the team at Hunters!
Thanks Chris for taking the time to leave such a lovely review! We are thrilled that you have been impressed with our lettings service as a new landlord, and the team are exited to continue assisting you with your venture into the world of being a landlord.
Negative experience: One of the worst agencies we used for renting . The google reviews of course is high , if you look closely is only the landlords writing reviews, not the actual tenants. I rented from them in the past, they are always taken the side if the landlord no matter what. They try to overcharge us at the end of tenancy almost double in repairs, when finally we had a independent arbitrator, he decided was half of the money . In the beginning , I was thinking to have Hunters as well as an agent to buy a house in cash, however after my experience with them as a tenant , is a big NO. My advice for all the tenants , fight for your money and deposit till the last minute.
Hi Gabriel, if you would like to contact the Manager Charlotte in the lettings team if you wish to discuss your dissatisfaction with your end of tenancy Check out inspection/ deposit results, she will be happy to discuss this with you.
Fantastic experience: I changed managing agents to Hunters recently and they have gone above and beyond to make the transition as smooth as possible. Many thanks to the York team, particularly to Sophie for having to deal with the difficult previous tenants/managing agents. I have had excellent communication on any actions required on my property and a new tenancy was quickly arranged. Would highly recommend!
Thank you Amy for taking the time to leave us such a lovely review on your service coming to us from another agent manage your property. We are really happy you have been impressed with our service!
Fantastic experience: I am very impressed with the service provided by Hunters Estate Agents. Lottie was in touch as soon as my previous tenant vacated and visited me at the property twice. I cannot fault the communication from all of the girls and was impressed by the detailed report provided on the condition of the property before a new tenant moved in.
Thanks for this fabulous review! We pride ourselves on attention to detail with our inventories ahead of the tenancy starting, so we are pleased you appreciated this as a landlord. We look forward to our continued future working together in the future Sheilah!
Fantastic experience: As a landlord, Hunters of York provided me with an excellent, comprehensive service. From the outset, the Hunters Lettings Negotiators made sure that they were thoroughly briefed about the property I wanted to find tenants for. The advertising was top notch, the tenant background checks were scrupulously done, and suitable tenants were found within a very reasonable period of time. At each stage of the letting process, I was appropriately and promptly kept informed by the Hunters agents. The Company’s representatives really know the local rental market, are highly efficient, courteous and friendly. I highly recommend Hunters without any reservation.
Hi David, Thank you very much for taking the time to leave such a lovely, comprehensive review on your service received by the lettings team. We look forward to continuing to work together in the future.
Fantastic experience: We have used Hunters (York) tenant find services several times over the past 10 years and have been extremely satisfied with the advice given, the valuations, advertising and most importantly sourcing an ideal tenant. The follow up on completion is also much appreciated.
Thank you Sue for continuing to choose Hunters Lettings to assist with your property portfolio.
From York Lettings
Fantastic experience: We have had Hunter's York look after our property for several years. We are happy with the service. Recently we had a tenant give notice to leave. The house wasn't left in the best condition. Our Hunter's team sorted out all the issues at no cost to us. We decided to renevate the kitchen and bathroom. Hunter's arranged a very good contractor at a very reasonable price. The house is now let at a higher rate to a couple who seem to take care of it. We are very grateful to our Hunter's team.
Hi Steve,
Thank you very much for your kind review, we are delighted to hear you have been happy with the service provided.
Kind Regards,
The Lettings Team
Fantastic experience: We have used Hunters for many years both to buy and sell properties, as well as using their letting service. Their staff are knowledgeable and friendly. They keep you well informed about your properties and also update you on current and future legislation, which is vital when letting properties.
Thank you Julia for your continued business throughout the years.
Regards, Hunters Lettings
Fantastic experience: All the staff at Hunters were a pleasure to deal with. Very prompt and efficient and I am very happy for them to be managing my property.
Thank you Maggie!
From the Lettings team here at Hunters
Fantastic experience: This was my first time dealing with Hunters and it was an extremely pleasant experience. A friend and I had Lottie Harrison show us around a gorgeous flat, she was a very friendly face who was always ready to answer any queries we had, very confident and knew what she was talking about. She made the experience seamless and deserves recognition for this - I’ve had many viewings in past but Lottie stood out by a country mile. Thanks!
Thanks Reece for your lovely review on Lottie's great customer service.
Enjoy your new home!
Fantastic experience: Incredibly good service from Hunters, I was very impressed. Our agent, Dominika, was friendly and helpful throughout our rental process and we can't find fault in them.
Thank you for taking the time to leave Dominika this great review.
Regards, The Hunters Lettings team
Fantastic experience: Lottie has been nothing but friendly and beyond helpful throughout the whole process of finding us a new place, and happy to answer any questions we've had! Can't fault her at all, thank you, Lottie :)
Thanks for this lovely review- we have passed your positive feedback to Lottie. Wishing you great memories in your new home!
Fantastic experience: Lottie has been helping us with moving into a new flat. She has been incredible every step of the way. Extremely helpful with any queries or questions we have had.
Hi, Thanks so much for taking the time to leave Lottie this review.
Regards, Hunters Lettings
Fantastic experience: Just bought our first family home with Hunters - couldn’t have asked for more from Jessica, especially with coordinating the solicitors to get the sale over the line! Took a lot of the stress out of the process, and now we happily have the keys to our new house
Thank you Elliot for your lovely review. We hope you will be happy in your beautiful new home!
Fantastic experience: Received excellent guidance from the team at Hunters . In particular, Dominika was extremely helpful, providing clear instructions and support throughout the process.
Thank you Jessly for leaving Dominika this 5 star review!
Fantastic experience: I had a property for letting for a few months and another agent was struggling to find a good tenant. Hunters were super simple to work with, took on the property, had it on the market within the day and found a great tenant. Lottie in particular was super responsive, and guided throughout the process, which can get complicated when you're handing over between agents but she did an amazing job - thank you to the Hunter's team and Lottie!
Thanks Fred for leaving this great review for Lottie! Very pleased we managed to pull everything together within a week for you too! Thanks again for giving us the opportunity to show you what we can do...
All the best,
The team at Hunters
Fantastic experience: As electrical contractors, CRE Electricians have had the pleasure of working alongside Hunters in York for some time now, and we consistently experience a smooth and efficient partnership. What stands out is their exceptional organisation and communication skills. Getting access to properties is always seamless, keys are sorted promptly and the team always work for one another if someones out of the office. A special mention to both Dominika and Lottie who work especially hard to ensure a smooth experience for all involved in our electrical works. We look forward to continuing our working relationship! Thanks again guys, keep up the good work! Team @ CRE Electricians
Hi Chris, Thank you for this lovely review! Its great to have such a great working relationship with reliable contractors.
Fantastic experience: I highly recommend Hunters York. My sale has just completed today, all at Hunters York I dealt with were massively helpful all throughout the process. Staff are very knowledgeable, courteous, professional, and several times eased my stress and worries with their manner. Special shout out to Jenna, Aaron and Jessica. Thank you!
Thank you Michael for your lovely review! We are pleased to have made your sale as smooth as possible for you. All the best,
The team at Hunters
Fantastic experience: I received excellent service from Lottie Harrison at Hunters. Professional and approachable, she was there to answer any queries I had and made the whole process stress-free and seamless.
Hi Nuala, We really appreciate you taking the time to leave Lottie such a lovely review, it has been passed onto her!
Thank you.
Fantastic experience: Would certainly highly recommend Hunters whose staff delivered a first class friendly, professional, efficient service all round in all departments for our sales process. Always pick up when ring, respond quickly to queries, all so friendly & willing, thanks so much especially to Jess, Clarissa, Jenna, Aaron, Rob & others for a very smooth transaction on their parts.
Thank you Sandra for your 5-star review. We are so pleased with the outcome for you and wish you all the best.
Fantastic experience: I wouldn’t consider using any other estate agents if we chose to move again. Always available at the end of the phone. Very personable, customer focussed and showed empathy with all the stresses that are associated with moving house. Thank you
Thank you for this lovely review! We wish you the best in your new home.
Fantastic experience: Very happy with Hunters particularly Sophie and Lottie. Invested a year renovating a property and was in two minds whether I wanted to sell or rent in today's climate. Sophie and Lottie made it all straightforward even though I had lots of questions. Would highly recommend Hunters for letting or selling as very responsive, knowledgeable, incredibly helpful and patient. Thanks Lisa Fisher
Thank you Lisa for this lovely review, it has been shared with the team! We are really pleased you have been impressed with our lettings and sales services throughout your journey with Hunters, and look forward to continuing working together in the future.
Thanks
Fantastic experience: We were very pleased with the work that Hunters staff did in helping us to sell our flat. They were easy to contact, dealt quickly with enquiries and offered good advice.
Thank you very much for your review. From everyone at Hunters Sales Team we wish you all the best!
Fantastic experience: Hunters are a great firm. I have used them for over 10 years and had nothing but a positive experience. Friendly, professional and knowledgable. Strongly recommend.
Hi Sam, Thanks for taking the time to leave this review. As always, it's great working with you and finding you tenants over the years!
From all the team at Hunters
Fantastic experience: Lottie from hunters has been very helpful for me in getting my new flat. She has been wonderful, look forward to working with her more in the future
Thanks Will for your review, we wish you the best in your new home!
Regards,
York Lettings
Fantastic experience: I would be very happy to use Hunters again; Sophie and Lottie were so absolutely amazing. Lottie did two of my viewings and was polite, helpful and punctual. She helped me get my application moving forward quickly, and was highly responsive via email, which is really important when you are time constrained. Sophie, I had only communicated with over email, but she was absolutely fantastic handling my application. She replied to me very quickly and made me feel better when things weren’t going great with my guarantor referencing. Highly recommend.
Hi Teigan,
What a lovely review! Thank you for taking the time to leave this, and we are happy we managed to get everything pushed through in time. Enjoy your new home and thank you for the card and gifts.
Fantastic experience: Moved into my new house in York with my family and Hunters - especially Lottie (who's handled my rental and dealt with question/issue ) - have been excellent. We were living overseas at the time, and everything was done remotely. You'd have thought this would've made the deal trickier and more stressful. But Lottie handled everything brilliantly and made it as smooth as possible for us. We love our new home and we're very happy with the service we've received.
Hi Cain,
Thanks for taking the time to leave Lottie such a positive review. We look forward to helping you during your tenancy.
Negative experience: I urge anyone thinking of using these “estate agents” to deeply reconsider, as someone who has used various agencies for 5+ years in york I can say with confidence Hunters York is by far the worst and caused me a great deal of stress! Me and my partner moved into one of their flats that I can only describe as subpar squaller, it had not been cleaned from the previous tenants, leaving C*NDOMS on the bedroom floor, holes in the carpets, a sofa covered in spills/cigarette stains, used soap bars in the bathroom and bugs on the mattresses. When we raised this issue we were sent on a wild goose chase by being passed onto different people, we asked our estate agent Alex to put us in contact with Charlottle to which he told us she was in Filey showing a house but when we arrived at the office we were told charlotte was actually in the back! After speaking to Alex again as we were told Charlotte was too busy, he informed us he knew how bad the property was but still signed off on the other tenants receiving their deposit back and the best he could do was provide us with a cleaner in a week after my partner and I had been tasked with disposing of the furniture ourselves because the landlord allegedly according to Alex “didn't care” about a property we were paying £1200 (now £1300!) a month for. Putting through maintenance requests was tedious as Alex was fired and our apartment got passed off to new agents anytime we emailed. And to top it all off when we finished our tenancy despite leaving it in a cleaner than when it was given to us we were charged a whopping £75 for 3 lightbulbs…. I have advised anyone I have met moving house to save their money and not give it to these unprofessinal people! Sinclair Properties is a far better estate agent.
Hi Daysha,
We are sorry if you feel that you received any service below your expectations, and that you are dissatisfied following vacating the property . We at Hunters take customer care very seriously. If you would like to discuss the matters you have raised with management, please don’t hesitate to contact us in branch 01904 756100.
Fantastic experience: We purchased a house through Hunters which unfortunately fell through in the end due to a number of issues with the property. However, our experience with Hunters was fantastic. Aaron was brilliant throughout. He was friendly, knowledgeable, very efficient, and literally couldn't have done more to help us with our search for a new home.
Thank you very much Jonny for your review! We hope you have now found another property. Of course if there is anything more we could do for you, please do get in touch.
Hunters, York
Fantastic experience: Hunters have been supportive and efficient in helping to buy the flat. We have to thank Jessica Chappell, she was very patient and supportive through the process even when things became very stressful.
Thank you very much for your kind review.
Fantastic experience: I had a great letting experience with Sophie from Hunters! She was friendly, professional, and very helpful with the entire process. Highly recommend!
Thank you Donika for taking the time to leave Sophie this review, I have passed it on to her.
Fantastic experience: I had the pleasure of working with Sophie Roberts at Hunters Letting Agency, and I couldn’t be more grateful for her exceptional service. Sophie was incredibly patient and supportive throughout the entire process of finding a house to call home. Her dedication and attention to detail made the experience smooth and stress-free. Thank you, Sophie, for your unwavering help and for making this journey a pleasant one! Alina and Adrian.
Hi Alina and Adiran,
What a lovely review! Thank you for taking the time to leave Sophie this. We wish you all the best in your new home.
Fantastic experience: As we were moving to York from abroad, there were a lot of challenges in securing housing, but we had such a great experience through Hunters. Sophie Roberts was extremely knowledgeable, helpful, and patient with us through the process and we were able to sign on to rent a great property. Very grateful to her and the whole team for making the process so easy. I would recommend Hunters to others looking to rent a property in York.
Thank you for your review Carmen!
Fantastic experience: A knowledgeable and fantastic letting agency that made the letting process as stress-free as possible. Sophie was fantastic, and offered quick responses and knew the in and outs of letting in the UK from abroad. A stand out among other letting agencies in York I've interacted with and highly recommended.
Hi Alexander, Thank you for leaving a review mentioning Sophie. We wish you all the best in your home.
Fantastic experience: I only have good things to say about Hunters and the sale of my property. I have to specifically thank Jessica Chappell as she has just been amazing. She was on the ball, her communication with me, the solicitors and buyers was regular and I felt I was kept upto date at all times. Even when things became a little stressful she was so calming and supportive and then went the extra mile to ensure things ran smoothly. I would definitely recommend hunters to family and friends. Thank you Jessica.
Thank you Angela for your lovely review! We are glad you had such a positive experience!
from all the team at Hunters, York
Fantastic experience: Our experience of Hunters was nothing short of excellent. From the no pressure/super helpful valuation, through to final moving day, every member of staff that supported us were amazing. What we valued most was the brilliant communication. There are so many questions to ask along the selling journey and being able to get an answer often within a day was hugely appreciated. Secondly the extended service of connecting us with our mortgage broker and solicitor gave us peace of mind and helped to keep things moving. Our team of Aaron, Jenna and Jessica were all incredible and a real asset to the business - thank you all for helping us get the best price for our house and the most efficient move.
Hi Jessica,
Thank you so much for your lovely review! From all of us at Hunters we wish you all the best for the future!
Fantastic experience: Hunters have been extremely supportive and efficient in helping to get out flat purchase through. I dealt with Jessica throughout the process and I can’t thank her enough for all her help. She is very professional and efficient and it was a delight to deal with her.
Thank you Simon for your kind words about Jessica, she is certainly an asset to our team!
Negative experience: We rented with Hunters for almost two years, during the initial experience with hunters it was all easy going, helpful staff members who obviously wanted us and our money. As soon as the keys were handed over that’s when things changed. The attitude of the children who run the office at Hunters was unbelievable. The lettings manager Kitty has no customer service skills or understanding for her tenants and quite frankly is a foul person to deal with. They are slow with repairs and issues with the household alongside actually completing the repairs they think it’s acceptable to leave paying tenants houses like building sites and then when they’re asked to make the place more safe “its not their problem and you need to sort it out” as in their words “you pay them for nothing” the staff are full of themselves and think they’re better than most people. At the end of our rental nightmare we were charged with fees for things which were already not up to standard and they expect that the fairy godmother has come round and cleaned the whole property. Hunters will push your rent up straight away and over inflate the market value, not thinking of the real term impact that has on people and their communities. After all it was owned by the Tory MP Kevin Hollinrake so maybe that’s why the agents reeks of incompetence and greed.
Fantastic experience: Top marks to Jessica for making our house purchase as smooth as possible .appreciating our time scale Jessica pushed things thru as quickly as possible with rapid return of e mail or phone calls and clarification of any queries.
Thank you Peter for your 5 star review. We are pleased the purchase went so smoothly for you and wish you all the best with your new property.
Fantastic experience: Recently completed a purchase with Hunters. Really pleased with the service provided, especially from Jessica who was dealing with our case. She was extremely efficient and available for any queries to make the process a lot less stressful for us.
Thank you so much for your review Nick! We wish you all the best with your new property.
Fantastic experience: I'd like to thank the team at Hunters for helping to market and sell my property in York recently. Very professional and kept me informed fully at all times. Jessica went the extra mile in getting the exchange across the line and I'm delighted with the outcome.
Thank you Simon for your lovely feedback! It has been a pleasure selling your property and helping to get you into your new home!
Fantastic experience: Working alongside Jessica Chappell and Jenna Heath is always a pleasure but they made sure to go above and beyond for a mutual client we were working on and just goes to show why you invest in a good estate agent who can support clients and solicitors alike throughout a transaction! Thanks once again girls!
Thank you Ben! Always good to work with you and thank you for all your efforts as well
Fantastic experience: I'm so happy with my new flat and appreciate how the Hunters sales team helped make the process go smoothly and comfortably. They were friendly and communicative throughout and readily available for viewings etc. I would happily use them again, although I intend to enjoy my space a good while!
Thank you Elizabeth! I'm so glad we were able to help you with your purchase of your beautiful new flat. All the best for the future.
Fantastic experience: Hunters were very efficient and professional in completing the sale of my flat, providing me with good advice. They were easy to get hold of by phone or email and kept me updated on progress. Jessica was very helpful in helping me resolve queries and sorting out the final details. I have also used Hunters for letting out property and would def use them again.
Thank you Cat for your lovely feedback. We are very pleased to be able to have helped you again. If you need anything at all in future, please do not hesitate to get in touch!
Fantastic experience: Thank you for making the whole experience of finding new tenants for my house so easy. The high level of professionalism and good communication of all the staff involved made the process seamless. I would definitely recommend Hunters and will use the company again if needed.
Thank you for taking the time to leave such a positive review Karen. We welcome you back anytime!
Positive experience: I recently bought my first house through Hunters York. The office staff I worked with (Aaron and Jessica) were fantastic and they helped facilitate a quick sale (first viewed the property on 23rd March 2024, completed on 24th May 2024). The agents who conducted the viewings were less helpful. I did two viewings (one before making an offer and one after receiving a building survey report) and saw a different agent each time. On both occasions, it was their first time seeing the property and they weren't able to answer any of my questions. Perhaps this is standard practice in the industry, but I found it unprofessional.
Thank you for your feedback Bailey. I'm very glad we were able to help you so quickly and smoothly through your purchase.
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