Starkings & Watson Hybrid Estate Agents Norwich
Information about Starkings & Watson Hybrid Estate Agents Norwich
NR14 7XP, Norwich
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 8:45-16h
Starkings & Watson is an innovative estate agency located in Norwich, designed to meet the needs of the modern market. Their mission focuses on providing an exceptional client experience while fostering a happy work environment for their staff. With a commitment to building a strong trusting relationship, this agency places itself at the heart of the community, ensuring that every client feels supported throughout the buying or selling process.
The Starkings & Watson team isn't your typical group of estate agents; they are dedicated to being flexible and creative, ensuring that each transaction is unique and personalized. From the moment you meet your dedicated estate agent to the handover of the keys, they are there to guide and facilitate the process, making it as smooth and straightforward as possible.
They offer a wide range of services for buyers, sellers, and tenants, including instant valuations, personalized advice, and a diverse selection of attractive properties across Norfolk and north Suffolk. If you are looking for an agency that supports you every step of the way and understands the dynamics of the local market, Starkings & Watson is the ideal choice.
Our comment from Agencias Inmobiliarias about Starkings & Watson Hybrid Estate Agents Norwich:
Starkings & Watson Hybrid Estate Agents in Norwich is renowned for their exceptional customer service and professionalism, making the experience of buying or selling a home both seamless and enjoyable. Their team is dedicated to ensuring clients remain informed throughout the process, with standout individuals like Janet Riches consistently praised for her proactive communication and commitment to customer satisfaction.
Key strengths highlighted by clients include:
- Friendly and knowledgeable staff who genuinely care about customer needs.
- Timely updates and thorough communication through every stage of the transaction.
- Professional approach to marketing properties, leading to quick sales and satisfied clients.
- A strong emphasis on problem-solving and support, particularly during challenging situations.
Clients have particularly appreciated the team’s responsiveness, with many noting how quickly their queries were handled, as well as the team's overall professionalism. While there have been isolated complaints regarding delays and specific management issues, the overwhelming majority of feedback has been overwhelmingly positive, with many customers expressing a high likelihood of recommending Starkings & Watson to friends and family.
Whether you're purchasing your first home or selling a property, Starkings & Watson is a strong choice for anyone looking for a personal touch and dedicated service in the property market.
Starkings & Watson Hybrid Estate Agents Norwich: Reviews
Fantastic experience: Last week we had the pleasure of viewing a property with Max, who was friendly, knowledgeable, engaging, and professional.
Hi Joseph! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience viewing a property with Max. It’s fantastic to know that his friendly, knowledgeable, and engaging approach made such a positive impression on you. We truly appreciate your kind words and are glad that you felt well taken care of during your visit. At Starkings & Watson, we strive to provide exceptional service, and your feedback means the world to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’d love to help you again! ✨ Cheers!
Fantastic experience: I want to say a very big thank you to Janet Riches who provided excellent customer service throughout. She played an instrumental part in facilitating our move with chasing all relevant agencies involved, and just being a genuine human voice at the end of the phone. We understand that this is their role, but this is our home and our life, and it's clear she understands that, placing that at the heart of her role. It's been such a swift turnaround from the point we identified a property and we've exchanged very quickly as a result. Thanks Janet, you're an asset to the company.
Hi Molly! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Janet Riches made such a positive impact on your move. It’s our top priority to ensure our clients feel supported, and we’re glad you felt that genuine connection with her. Your kind words about Janet truly highlight her dedication and the heart she puts into her work every day. We understand how important this journey is for you, and we’re delighted to have been a part of it. If you ever need assistance in the future, don’t hesitate to reach out. Wishing you all the best in your new home!
Fantastic experience: Fantastic professional company. Daniel was a great negotiator. Janet Riches went above and beyond to provide exceptional service, keeping everyone updated and pushing everything along, including our solicitor who unfortunately this time round has not performed. Janet is a great communicator, is patient and has kept us calm and reassured at each stage to completion. Will definitely use in the future and refer friends and family too, to use. THANK YOU SO MUCH! Also thank you for the lovely card and wooden new home plaque.
Hi LStackie!
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us. It's wonderful to know that Daniel's negotiating skills made a difference, and we'll be sure to pass along your kind words about Janet Riches. She truly goes above and beyond, and your appreciation of her communication and support means the world to us!
We’re delighted that you loved the card and wooden plaque, and we can’t wait to assist you again in the future. Your referrals to friends and family are the best compliment we can receive! Thank you once again for choosing Starkings & Watson! ❤️
Fantastic experience: Sold a bungalow, from beginning to end less than eight weeks there was no chain, regardless that was beyond excellent. Janet was absolutely on the ball, keeping everyone up to date at every opportunity as the sale progressed. Janet most certainly is a credit to Starkings and Watson. Megan, who unfortunately left the company was excellent. Then taking over, Daniel was also fabulous with weekly phone calls and organising viewings. They were all polite and went the extra mile. I wouldn't hesitate to recommend them. They are a fantastic team all in. Thank you all.
Hi Maxine! Thank you so much for your wonderful 5-star review! We're thrilled to hear that your bungalow sale went smoothly in less than eight weeks. It’s great to know that Janet kept you updated throughout the process—her dedication truly makes her a standout member of our team! We're also glad you had a positive experience with Megan and Daniel; they always strive to go the extra mile. Your kind words mean the world to us and reinforce our commitment to providing excellent service. We appreciate your recommendation and look forward to assisting you in the future! Best wishes from all of us at Starkings & Watson!
Positive experience: Definitely a good experience and unlike so many estate agents they actually answer the phone and promptly call you back. All very professional and helpful. Janet Riches was fantastic at chasing up all the solicitors in the chain to get things moving, she’s an asset to the company. I will use these guys when I come to sell.
Thank you for your review, Jackie H! We appreciate you taking the time to share your experience with Starkings & Watson. Your feedback helps us continue to improve our services. We would love to know how we can further tailor our service to achieve the five star review we stive for. One of the team will be in touch for further feedback. Many thanks, Chris Starkings.
Fantastic experience: My sale was brilliantly handled by Janet Riches. If it hadn't been for her persistence I'm sure the sale would have eventually fallen through due to the lack of communication from solicitors. She contacted me weekly to update me on the status of the sale which was most reassuring, and she must have been the bane of those solicitors' lives for months! I am so grateful. Mary Flude
Hi Mary,
Thank you so much for your fabulous 5-star review! We're absolutely thrilled to hear that Janet Riches was able to assist you with your sale, especially considering the challenges with communication from solicitors.
Her persistence and commitment to keeping you updated weekly are exactly what we strive for here at Starkings & Watson. Your kind words not only make her day but remind us why we love what we do!
Should you need any assistance in the future, whether buying or selling, we’d be more than happy to help you again!
Thanks once again, and take care!
Fantastic experience: I can’t express the service i received from Starkings and Watson especially Janet Riches who in my opinion is one of the best sales progresses I have dealt with ,absolutely sublime she could not do enough for us from start to finish helping us along the way in buying our new home thanks Starkings and Watson Debbie &Roy
Hi Debbie! Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your fantastic experience with Janet Riches. She truly is a gem, and I know she’ll be delighted to hear your kind words. Your journey to your new home is so important to us, and we’re glad we could assist you along the way. If you ever need anything in the future or have questions, don’t hesitate to reach out. Congratulations again to you and Roy! Cheers from all of us at Starkings & Watson!
Fantastic experience: Janet kept us informed throughout the whole process which had multiple parties involved so wasn't easy! Was easy to contact. Great service!
Hi Lauren,
Thank you so much for your glowing review! We truly appreciate your kind words about Janet and her dedication to keeping you informed throughout your journey. It's never easy juggling multiple parties, but we're thrilled to hear that you found her communication easy and effective!
At Starkings & Watson, we strive to deliver great service, and it’s heartwarming to know we hit the mark for you. If you need any assistance in the future, whether you're buying, selling, or just have questions, don’t hesitate to reach out!
Thanks again for your support! ❤️
Best Wishes,
The Starkings & Watson Team
Fantastic experience: We purchased our home through Starkings & Watson, Brundall and must say how smooth everything went. We were kept regularly informed by Sarah and Tracey on a weekly basis. Ana & James arranged our viewings and we're very helpful and assisted with any questions we had. Hoping we don't need an estate agent for some years, but when we do we will definatley use Starkings and Watson. Thankyou guys.
Hi Christine! Thank you so much for your wonderful 5-star review! We're thrilled to hear you found the process of purchasing your home smooth and enjoyable. It's great to know that Sarah and Tracey's regular updates made a positive impact, and we're glad Ana and James could assist you with your viewings and questions. Your kind words really mean a lot to us! While we hope you enjoy your new home for years to come, we’re excited to help you again whenever you're ready. Thank you for choosing Starkings & Watson!
Fantastic experience: Had a fantastic experience with Starkings & Watsons from start to finish. Peter was brilliant throughout the sale, professional & knowledgeable, and always available to answer questions and keep everything moving smoothly. Once the sale was agreed, Janet was absoutley amazing during the after-sales process, going above and beyond to make sure everything was handled efficiently, with excellent communication throughout the process and such a lovely & professional manner via both email and on the phone. A big thank you to the whole team, couldn’t have asked for better service and would highly recommend them to anyone.
Hi Faye! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a fantastic experience from start to finish. Peter truly is a star when it comes to ensuring everything runs smoothly, and we’ll make sure to pass along your kind words to him. Janet also loves going above and beyond for our clients, so it’s great to hear her communication made such a positive impact. Your recommendation means the world to us! If you ever need assistance in the future, don’t hesitate to reach out. We look forward to working with you again!
Fantastic experience: We recently sold my late parents’ house through Starkings and Watsons. They were efficient and helpful throughout the process and would highly recommend them to others.
Hi Caroline! Thank you so much for your 5-star rating! We truly appreciate your kind words and are thrilled to hear that we could help you through the sale of your late parents' house. It means a lot to us to provide efficient and helpful service during such an important time. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here for you! Wishing you all the best and hope to work with you again soon!
Fantastic experience: Cannot stress enough how helpful, knowledgeable and friendly the team at S&W were when dealing with the sale of my property. Special thanks to to Daniel and Janet for all their hard work and keeping me updated every step of the way.
Hi Sally!
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our team at Starkings & Watson helpful, knowledgeable, and friendly during the sale of your property. It’s great to know that Daniel and Janet made such a positive impact on your experience – we’re lucky to have them on our team!
Your feedback means the world to us and motivates us to keep delivering exceptional service. If you ever need our help again or have any questions in the future, don’t hesitate to reach out. We're here for you!
Thanks once again for choosing Starkings & Watson, and enjoy your next chapter! ✨
Fantastic experience: I cannot speak loud enough for every one guided through the sale. Also would like mention the name of Janet who updated all parties through the process stages of sale. She is brilliant and help alot as not many solicitors are pro actively responding and some time this become frustrated. Thanks again Team Starkings and Watson.
Hi Kashif! Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your positive experience with our team, especially with Janet. It’s great to know that her proactive communication made a difference for you during the sale process. At Starkings & Watson, we always strive to provide the best service possible, and your kind words truly mean a lot to us! If you ever need assistance in the future, or if you're looking for your next property venture, please don’t hesitate to reach out. We’re here to help! Thank you again, and we look forward to working with you in the future!
Fantastic experience: I would like to express my thanks to everyone at Starkings & Watson for all their help and support throughout the sale of my property. From the very beginning everything was handled professionally and explained fully by lovely friendly people especially Daniel. Once a sale was agreed Janet Riches took control ,dealing with difficult solicitors !! and any problems that arose ,keeping me informed always in such a cheerful knowledgeable manner ,nothing being too much trouble. Would definitely recommend Starkings Watson Thankyou all
Hi Gillian! Thank you so much for your amazing 5-star review! We’re thrilled to hear that you felt supported throughout the sale of your property. It’s wonderful to know that Daniel and Janet made such a positive impact on your experience. We pride ourselves on our professional yet friendly service, and your kind words motivate us to keep up our efforts. If you ever need us again, we would love to assist you! Thanks again for recommending Starkings & Watson!
Negative experience: Worst estate agents I have ever dealt with. Lost our money twice over 2 years which led to abusive messages from the landlord... After the money was found zero apology! (On both occasions) Had a hole in my kitchen window for the duration of the tenancy, this was never addressed by the agents or the landlord. £1200 a month to live in a fridge ! Will never use these agents again.
I am sorry to read your review - as a business we strive to provide the very best service. As you know the money was never lost, but as there was no reference on your rent payments, this did lead to an occasion where it appeared the rent was not paid. We cannot control the actions of the landlord, and will always coach our landlords on how to handle situations. As you know we are progressing through the tenancy check out process, discussing the condition of the property. This information of course isn't for open forum. Chris Starkings.
Fantastic experience: A great service form starkings and watson. We bought a property via them and Janet was amazing. Always checking in, updating us even if it was something small. Worked professionally and incredibly hard to make sure we and the chain were happy and updated at all times. Thank you again Janet ⭐️
Hi Kelly-anne!
Thank you so much for your fantastic 5-star review! We’re thrilled to hear about your positive experience with Starkings & Watson and that Janet made such a great impact during your property purchase. Her dedication to keeping you informed, even with the small updates, truly reflects the hard work we strive for every day. ✨
We appreciate your kind words and are grateful for the trust you placed in us. We hope you love your new home and please don’t hesitate to reach out for any future property needs. We’d love to help again!
Warm wishes,
The Starkings & Watson Team
Fantastic experience: I used Starkings & Watson for years. I purchased my house with them, rented and sold it. All my experiences have been great. They are so understanding, helpful and professional. The house sale took a year due an error made previously in the paperwork. Janet Riches (sale progressor) was amazing! She was chasing both solicitors and updating us weekly. She played a vital role in ensuring the sale did not fall through and I could not thank her enough. Janet, you are amazing! Thank you for everything!
Hi Irina! Thank you so much for taking the time to share your amazing experience with Starkings & Watson! We're thrilled to hear that you’ve chosen us for so many of your property needs over the years. Your kind words about Janet Riches truly made our day! She is indeed a rockstar, and we’re glad to know she was able to support you through the challenges of your house sale. Your trust and loyalty mean the world to us, and we’re so grateful for the opportunity to assist you. If you ever need our help again in the future, don’t hesitate to reach out! Thank you once again, and we look forward to working with you again!
Fantastic experience: We sold through Starkings & Watson last year. The service they provided was excellent. The technology they used turned out great photographs and our home sold very quickly. The sales process was great and they chased up the other sales in our chain all through the process. Happy to recommend them very professional friendly and helpful.
Hi Patrick! Thank you so much for taking the time to leave us this wonderful 5-star review! We truly appreciate your kind words about our service and are thrilled to hear that the photos of your home made a big impact on the selling process. It’s fantastic that our team was able to assist you and keep everything on track, ensuring a smooth journey! We’re glad you found our technology helpful and our staff professional and friendly. Your recommendation means the world to us! Should you or anyone you know need our services in the future, we’d be more than happy to assist again. Thank you once more, and best wishes in your new chapter!
Fantastic experience: Very good through the whole process of selling our property and kept us updated until we actually completed very good service
Hi Anita,
Thank you so much for your lovely 5-star review! We're thrilled to hear that you had such a smooth experience selling your property with us. Keeping our clients updated is a top priority for us, and it's great to know that this made a positive impact for you.
It’s feedback like yours that motivates our team, and we’re glad our service met your expectations throughout the entire process.
If you ever need assistance in the future—whether it’s buying, selling, or just a chat about the property market—don’t hesitate to reach out! We’re always here to help!
Thanks again, Anita!
Warm regards,
The Starkings & Watson Team
Fantastic experience: Excellent service from start to finish. A professional approach from all those involved in our sale. I’d like to mention Henry, Max, Jack, Max and Janet and thank them for their expertise in ensuring everything went so smoothly.
Hi Kaye! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service excellent from start to finish. It's a pleasure to know that our team members, Henry, Max, Jack, and Janet, made a positive impact on your experience. Your kind words about their expertise mean a lot to us, and we will make sure to pass along your appreciation! We strive to ensure a smooth process for all our clients, and we’re so glad we could assist you with your sale. Should you need anything in the future, please don’t hesitate to reach out. We look forward to working with you again! ✨
Fantastic experience: I really can't speak highly enough of every one who guided me through the sale of my property, from beginning to end they were there keeping me informed of what was happening. I would like to give a special mention to the lovely Max who was there to help with my viewings and as already mentioned in numerous 5* reviews and quite rightly so, the lovely Janet Riches , she was absolutely fabulous, she always kept me informed at every stage of the process and was there to guide me through the slight hiccups along the way, she was the one who organised every one in the chain and brought every thing together resulting in a successful sale of my property. I am sure Starkings & Watson appreciate what a gem she is, and she certainly deserves high praise for the work she does. I would certainly recommend this company for any one who is considering selling their property, they won't be disappointed with the service they receive.
Hi Stephanie! Thank you so much for your wonderful 5-star review! We're thrilled to hear that our team made your property sale smooth and informative. Your kind words about Max and Janet truly brighten our day! We're so proud to have such dedicated individuals on our team who go above and beyond for our clients. Knowing we could guide you through the hiccups means the world to us! We appreciate your recommendation and are here for any future property needs you may have. Thank you for being a valued part of the Starkings & Watson family!
Fantastic experience: A massive personal thankyou to Janet riches. First time buying our home and she has helped us endless ! Always kept up to date from word go with every single move and communication was amazing would highly recommend what a great asset to a great company !
Hi Amanda!
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Janet made your first home buying experience so memorable and smooth. Her dedication to keeping you updated every step of the way truly reflects the effort we strive for at Starkings & Watson.
Your kind words about her support mean the world to us, and we’re proud to have her on our team. She really is a fantastic asset!
We appreciate your recommendation and are here for you anytime you need assistance in the future. Enjoy your new home, and we hope to help you again soon! ✨
Fantastic experience: Janet was amazing and supported us throughout the whole process. Would highly recommend Janet!
Hi Mollie! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Janet provided you with amazing support throughout your journey. Her dedication to our clients truly shines, and we appreciate you acknowledging her efforts. Your kind words mean a lot to us and motivate our team to continue delivering outstanding service. We’re here for you whenever you need assistance in the future! Don’t hesitate to reach out. Thanks again for choosing Starkings & Watson! ✨
Fantastic experience: Registered with Starkings &Watson after wasting 6 months with another agent without a single viewing. We had two viewings within the first week and an acceptable offer very shortly afterwards. Have nothing but praise for Janet and her colleagues at Starkings , always very proactive, efficient and on the ball. Cannot thank them enough.
Hi Valerie! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you made the switch to Starkings & Watson and were able to secure viewings so quickly, especially after your experience with another agent. It's fantastic to know that you found our team, particularly Janet, to be proactive and efficient. We truly appreciate your kind words about her dedication and support! Your satisfaction means the world to us, and we're here for any future real estate needs you might have. ✨ Don’t hesitate to reach out anytime. Cheers to exciting new beginnings!
Fantastic experience: I had a great experience selling my home with Starkings and Watson. From the beginning to the end of my sale I was kept informed of what was happening and how things were developing. The marketing of my property was exceptional and the photos of my property were incredible! I would like to personally thank Janet Riches as she was the pinnacle to my sale and kept me up to date with a weekly update in the beginning and often a lot more towards the end of my sale. This made the whole process a lot less stressful and she kept me in the loop at all stages of the process. I would not hesitate to use this company again in the future to sell my home!
Hi Gail! Thank you so much for your wonderful 5-star review! ⭐️ We're thrilled to hear that your experience with Starkings & Watson was seamless and that you appreciated the marketing and incredible photos of your home. Your kind words about Janet Riches truly warm our hearts; she goes above and beyond to ensure every client feels informed and supported during the process. We're delighted that we could make your sale less stressful! If you ever decide to sell again, we would love to assist you! Thank you once again for choosing us!
Fantastic experience: Janet, from starkings and Watson was amazing from start to finish . She made us feel very comfortable at a stressful time , she kept us informed each week about the sale going above and beyond. A big thankyou from us .
Fantastic experience: We were very happy with the service we received from Starking & watson especially Janet Riches with whom we dealt. Very helpful , efficient and proffessional. Would highly recommend them.
Hi Debra! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you were happy with the service from Starkings & Watson and especially from Janet Riches. Her dedication to being helpful, efficient, and professional truly shines, and it’s lovely to see her efforts appreciated! Your recommendation means the world to us, and we’re excited to assist you again in the future. If you ever need anything, don’t hesitate to reach out! Cheers! ✨
Fantastic experience: Janet Riches was incredible from start to finish dealing with the sale of my property. I would highly recommend. She was super helpful and great to talk to. Will miss our regular chats.
Hi Nathen! Thank you so much for your wonderful 5-star review! We're thrilled to hear that Janet made your property sale such a positive experience. It’s fantastic that you enjoyed your regular chats with her — she truly has a knack for making the process enjoyable and stress-free. Your kind words really bring a smile to our faces and motivate us to keep delivering great service. We appreciate you taking the time to share your thoughts and for recommending us! If you ever need assistance in the future, whether buying, selling, or just looking for advice, we’re here for you! Wishing you all the best!
Fantastic experience: Professional and very helpful would highly reccomend using Starlings & Watson if your purchasing or Selling a property Janet was very helpful and reassuring throughout the whole process and we couldn't fault any of the team who took potential buyers around our property, they sold it very quickly and efficiently Thank you again
Hi Emma! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our team to be professional and helpful throughout your property journey. Janet will be over the moon to hear your kind words about her support — she truly goes above and beyond for our clients! We're delighted that we could sell your property quickly and efficiently, and it means a lot to us that you felt reassured during the process. If you ever need assistance in the future, whether buying or selling, don't hesitate to reach out. We're here for you! Thank you again for choosing Starkings & Watson! We truly appreciate your recommendation!
Fantastic experience: We had a fantastic experience with Starkings and Watson, particularly Janet Riches. She was incredibly professional, proactive, and kept us fully informed at every stage. Her clear communication and efficiency made the whole house purchase smooth and stress-free. We wouldn’t hesitate to highly recommend Janet and the team.special thanks to max as well .
Hi Russel! Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a fantastic experience with Janet Riches! She truly believes in keeping her clients informed and making the home buying process as smooth as possible. We're glad her proactive approach and clear communication made everything easier for you. Your shout-out to Max is also appreciated! It’s teamwork that makes the dream work! If you ever need anything in the future or know someone else looking to buy or sell, please don’t hesitate to reach out. We’d love to help again! ✨
Fantastic experience: Fantastic service from Janet Riches and the whole Starkings & Watson team. When the other links in the chain seemed to be doing very little it was Janet that went above and beyond to push our sale through to a successful completion. A recommendation for prospective clients; always consider that it’s the after sales service that takes an offer through to completion. We’re very happy with the service and can’t recommend enough.
Hi Chris! Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had fantastic service from Janet Riches and the entire Starkings & Watson team. It’s wonderful to see that Janet’s dedication to pushing your sale through, even when things got tough, made a difference for you. Your recommendation about the importance of after-sales service is spot on and much appreciated! We’re truly grateful for your kind words and for trusting us with your real estate needs. If you ever need assistance in the future or have someone to recommend, we’re just a message away! Thank you once again!
Fantastic experience: Janet went above and beyond through 2 failed sales. She kept reassuring us through the year it took to sell and purchase. She took our calls and listened many many times. Giving us advice and supported the purchase by liasing with both us and our purchase sellers. It's thanks to her work patience and professionalism that we finally managed to move into our dream property.
Hi Holly, thank you so much for your fantastic 5-star review! We're thrilled to hear about your experience working with Janet. It’s wonderful to know how her dedication and constant support helped you through those challenging sales processes. It’s not easy to stay positive during such a journey, and we’re glad Janet’s patience and professionalism made a difference for you. We're so happy you’ve finally moved into your dream property! If you ever need anything in the future or have questions, feel free to reach out. We’re always here to help! Looking forward to working with you again!
Fantastic experience: Chris and his team have been outstanding. My wife and I have recently sold a handful of properties through Starkings & Watson with more coming on -line in the new year (2026) and we are confident the team will take care of us, our prospective buyers and our properties as they have already done. The team are different to others and really care and listen, not just going through the motions like other agents who just want to do fast turnarounds with minimal effort. Their first class, ettantave, reliaable service; modern approach to the property market is really good to see and experience......other agents take note, be better!
Hi Geoff! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you and your wife have had such a positive experience selling your properties with Chris and the team. It’s wonderful to know you feel our approach truly stands out in the market. Your confidence in us means the world, and we’re excited to continue supporting you in the new year with more listings! If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. Cheers to more successful sales together! ✨
Fantastic experience: Absolutely brilliant experience purchasing from Starkings and Watson. Janet was an angel throughout keeping us updated on every part of the chain when our estate agent failed to do so. It got very stressful towards the end but she was reassuring and cheerful throughout. My husband was of the opinion, if Janet isn't concerned we shouldn't be worried. Can't thank her enough
Hi Sara! Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had an absolutely brilliant experience with us. It’s fantastic to know that Janet was like an angel for you, keeping you updated and reassured throughout the process. We truly value her dedication and are glad you felt so supported, especially during the stressful moments. Your kind words mean the world to us! We look forward to assisting you again in the future.
Fantastic experience: I can fully recommend selling your home through Starkings & Watson. Special thanks to Janet Riches and Megan Greaves for their advice and support throughout the process.
Hi Gill,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience selling your home with us. Special thanks for recognizing Janet Riches and Megan Greaves – they truly shine in providing advice and support throughout the process. We're proud to have such a dedicated team!
Your recommendation means the world to us, and we’re here to help whenever you need. If you have any friends or family who are thinking of buying or selling, don’t hesitate to send them our way! Looking forward to working with you again in the future!
Warm regards,
The Starkings & Watson Team
Fantastic experience: We would like to express our sincere thanks to Janet Riches and the whole team at Starkings & Watson Hybrid for their outstanding support throughout our property purchase. Janet went above and beyond to keep everything on track — always following up with solicitors and keeping us regularly updated Her professionalism, clear communication, and genuine care made the entire process so much smoother and far less stressful. We truly appreciate all her hard work and dedication. We would not hesitate to highly recommend Starkings & Watson Hybrid to anyone looking to buy or sell a property.
Hi Ruslan! Thank you so much for your kind words and the wonderful 5-star rating! We’re thrilled to hear that Janet made your property purchase journey smoother and less stressful. She truly is an asset to our team, and we’re glad her professionalism and clear communication shone through. We appreciate you taking the time to recommend Starkings & Watson Hybrid, and we can’t wait to assist you again in the future. If you ever need anything or have questions down the road, just reach out! Cheers!
Fantastic experience: Used Starkins and Watsons to sell my house after making the mistake of first using another agent. S&W were much more professional and easier to deal with. Sean Baney come to take the pictures and composed the advert, the standard of photos and quality of the advert was much better then the first agents. Once S&W sold my house I had excellent after sales from Janet Riches who chased up everything for me, kept me up to date with regular calls and emails also answered any questions I had quickly and thoroughly. After dealing with many other estate agents, Starkins and Watsons are miles ahead of their competitors and I wouldn’t hesitate to use again.
Hi Dale,
Thank you so much for your fantastic review! We truly appreciate your kind words about our team, especially Sean’s photography skills and Janet’s attentive after-sales service. We’re thrilled to hear that you found us professional and easy to work with, especially after your previous experience.
At Starkings & Watson, we strive to provide exceptional service and it's wonderful to know we exceeded your expectations. Your trust means the world to us! We look forward to working with you again in the future. If you ever need anything or have more questions, feel free to reach out anytime.
Warm regards,
The Starkings & Watson Team
Fantastic experience: Just completed sale - Janet was so efficient and helpful and kept us fully updated in a protracted sale involving unresponsive persons. Thank you Janet.
Hi Brenda! Thank you so much for your amazing 5-star review! We truly appreciate your kind words about Janet. We're thrilled to hear that her efficiency and communication kept you updated throughout your sale. It can definitely be challenging dealing with unresponsive parties, and we're glad Janet was there to navigate it with you! At Starkings & Watson, we strive to make every experience smooth and enjoyable, and it’s wonderful to know we succeeded with you. If you ever need our services again or have questions, we’re just a message away. Thank you for choosing us, and we look forward to supporting you in your future property adventures! Warm regards!
Fantastic experience: I would like to say a big thank you to Janet Riches, my sales progressor. She provided an exceptional level of customer service throughout the whole buying process. She consistently followed up with solicitors & kept me updated on a weekly basis / multiples times a week when required. Queries were answered in a timely manner & generally very tentative throughout the course of the transaction. Definitely would recommend.
Thanks for your great review. It’s really appreciated. S&W
Fantastic experience: Highly recommend S&W if you’re thinking of selling your house.Very professional from start to finish with Peter Downes/Daniel Laxton & Harry Pulling being integral to sale of my house and Janet Riches with her first class customer support dealing with post sales progression.Thank you again for all your support through a challenging sale☺️
Hi Byron! Thank you so much for your fantastic review and the 5-star rating! We're thrilled to hear about your positive experience with our team, especially with Peter, Daniel, Harry, and Janet. Their dedication to making your sale as smooth as possible is truly commendable. We know how challenging selling a home can be, and it's wonderful to hear that our support made a difference for you. Your recommendation means the world to us, and we’re always here to help with any future real estate needs. Don’t hesitate to reach out whenever you need assistance again. Wishing you all the best!
Fantastic experience: We recently sold our home through Starkings & Watson and they were fantastic from start to finish. They communicated well, their photographs were good and they were sensible and professional with their advice at all times. Everyone we dealt with did a great job, but the standout star of the whole process was Janet Riches, our Sales Progressor. Not only was she friendly, efficient and professional, she went above and beyond to ensure that our sale went through. She looked after us throughout the whole process; she helped us through an extremely stressful, upsetting and difficult situation when faced with gazundering from our buyers and she liaised with other members of the chain to reassure everyone and get our sale over the line. We couldn't have asked to be in better hands. If you're planning to sell your home I would highly recommend Starkings & Watson.
Hi Louise! Thank you so much for your fantastic review and for your glowing 5-star rating! We're thrilled to hear that you had such a positive experience with us and that our team could offer you the support you needed during such a stressful time. It’s wonderful to know that Janet made such an impact—her dedication to her clients truly shines! We’ll be sure to pass on your kind words to her. We genuinely appreciate your recommendation, and if you or anyone you know is looking to buy or sell in the future, don’t hesitate to reach out. We’re always here to help! ✨
Positive experience: Janet Riches from starkings and Watson is a star and was absolutely critical to our purchase going through. She worked for our sellers but spent a long time talking with our buyer when they got nervous, despite not being our agent! There’s no way the chain would have completed without her. One star off because she only gets the bonus she more than earned if I leave this review here, and I don’t want my actual life exposed on google ta (hence burner account).
Fantastic experience: I was recommended Starkings & Watson by a work colleague and I'm glad I followed their advice. They were friendly, helpful and efficient from getting my property values, photographed and listed. Within a week we had sold and I was passed on to Janet in Sales Progression who went above and beyond to keep me informed right through the stressful sales process from beginning to end. Great service and a great price, I would use and recommend them again.
Thanks for your kind words. Great to hear you found us by recommendation. If we can help in the future, please do let us know.
Fantastic experience: Spot on by all the crew at Poringland, Norfolk. Always answered the phone, enquiries & any arrangements required for viewing’s etc promptly & politely. From my experience this was a far better service than I’ve ever received from other estate agents. I would like to add you don’t need them/branch to buy or sell they come to you, without making any issues. Definitely RECOMMEND!
Fantastic experience: From the day we accepted an offer, Janet has been amazing at keeping us informed. She kept the whole process moving and was instrumental in securing an exchange date. She is knowledgeable, friendly and professional and we really appreciated having her working on our sale.
Fantastic experience: I recently had the pleasure of dealing with Janet who assisted in saving a chain from near collapse. She is super efficient and I strongly believe contracts would not have been exchanged today without her intervention. Thank you again, Janet, and I hope to work with you again in the near future.
Fantastic experience: We have recently bought a property through Starkings & Watson and I cannot give all the staff enough praise. However I would like to give a special mention to Janet our sales progressor. . Janet went above and beyond, she was there every time I needed her, always keeping me up to date with any progress and continuously providing me with reassurance. Janet even managed to step in, and help solve the issues we were having with the estate agents we used to sell our property (M&B) it was always a joy to speak to her. She is a real credit to the business! Thank you all again!
Negative experience: Unfortunately used starkings as a renter - it was a good service mostly apart from a handy man I had to wait in for days and would never turn up -the garden we received had long grass and lots of brambles and leafs all over it - we cut back the brambles and repaired the grass - at the end of the process they are pursuing me for long grass even tho its in better condition and there is +/- 1cm difference in the grass height - it has been wet so was impossible to cut anyway - we had place professionally cleaned and seemed like they just needed to find something- have requested a copy of my deposit protection certificate few days ago and still awaiting it
Thank you for your review. It is disappointing to see your comments when you say you have had a good service. The handyman involved was the landlords own contractor and was poor with their communication. However this was the landlords choice and we can only advise. At the end of a tenancy we create a move out report and compare this with the original inventory. This protects all parties. If the team have made suggestions to the landlord, these will be put to yourself. All deposits are held with the DPS and certificates are available. It would be good if you could reconsider your review, and have it based on our service.
Fantastic experience: We are first time buyers and have recently exchanged on our purchase of a house. Starkings and Watson have been absolutely invaluable throughout the whole process! Janet has been a superstar, always keeping us updated and replying to our queries very swiftly. We always looked forward to Janet's weekly update on the chain and felt like we were always kept in loop with anything causing delays. Daniel is also a true asset to the company, acting in a negotiating role and assisting when Janet is on leave. The proactive approach from the Starkings team kept us reassured and informed of progress - it would've been much much harder without their expertise.
Fantastic experience: Thank you to Carl and Janet at S+W, I had a great experience purchasing a house with them. The weekly sales progression emails were very helpful and everyone was extremely friendly and professional - would definitely recommend in future!
Fantastic experience: Starkings and the the whole sales team were excellent throughout the sales process. Janet Riches kept us fully informed on the progression of the chain, more than once preventing a delay in the sale. Well done.
Fantastic experience: Absolute pleasure working with Starkings & Watson they were so professional from start to finish Janet was dream to work with always positive and happy which gave a relaxed atmosphere through any stress times kept me informed of everything through the sale, Thank-you very much for everything
Fantastic experience: Janet was absolutely fantastic the whole way through the buying process, keeping us updated at every stage, and was crucial in getting the purchase completed.
Fantastic experience: We’ve had such a lovely experience with Starkings and Watson so far and Max in particular was really lovely! He showed us around a house and not only was he prompt and friendly and everything you expect from an estate agent but he was knowledgeable, helpful and seemed genuinely interested and excited about the property and our plans (oddly rare nowadays with other estate agents we’ve met!) thanks Max
Thank you for sharing your thoughts about your experience with Starkings & Watson Hybrid Estate Agents. We're thrilled to hear that you appreciated our personalised service and dedicated team. It’s our pleasure to support each family with their unique needs, ensuring a smooth and efficient process. Your feedback is invaluable and we look forward to assisting you again in the future.
Fantastic experience: Great experience using starkings and Watson to sell our first property. The whole team were friendly and super helpful. Janet Riches did an amazing job at helping chase the solicitors, gave us continuous updates and made this first experience a very positive one. Highly Recommend!
Thank you for your kind feedback! At Starkings & Watson, we pride ourselves on creating a personalised service experience that puts people and their families at the forefront. It's fantastic to hear that you appreciated this aspect of our service. Our team is thrilled to have been able to assist you and we're always here when you need us, seven days a week.
Fantastic experience: I would leave this review 6 stars if I could! Janet was absolutely brilliant from start to finish! As a first time buyer, I really had no idea what would entail but Janet helped every step of the way from consistent calls and emails daily. No question was too silly and the communication was second to none. A real asset to Starking & Watson! I would highly recommend them, you will be in safe hands with Janet!
Thank you for taking the time to share your experience with Starkings & Watson Hybrid Estate Agents. We are thrilled that you appreciated the personalised service and dedication of our team. It's delightful to know that our efforts to be available and responsive are effective in making your dealings with us smooth and satisfactory. Your feedback is invaluable and inspires us to continue enhancing our services.
Negative experience: Starkings & Watson was a good agent, well approachable and quick with the listings. We reduced the rent to aid them in securing interest and they got a viewing shortly after the property went on the market at the new rental value. They were good at communicating that the viewing was going ahead. Unfortunately, they were not on time for the viewing, in fact 45 minutes late and therefore i (the landlord) had to conduct the viewing. If i had not been there the viewing had not gone ahead as the agent was not able to get of hold of either the potential tenant or myself. Lucky as i am a proactive landlord, the viewing went ahead. When discussing the lateness of the agent, they advised it was due to travel times, which makes me think they should not have expanded their scope of work outside Norwich. Also, Chris Starkings, does not believe a reduction of fee should be accounted for, due to missed/late apportionments. Regardless of all this, the application is moving forwards and we are likely to secure the tenant. The office/referencing team at Starkings have been in contact quickly and i have been told to expect a few days before referencing is complete
I am sorry you feel the need to leave a 2 star review based on our team member running behind. As you know, attempts were made to advise you of the situation. We are super proud being the 3rd agent instructed to market your home, and the agent to secure the let. It is a shame you haven't included this information within your review. As agents, we travel, and traffic issues can become an issue. All we can ever do is advise you (which we did) and apologise.
Fantastic experience: Just sold my house with Starkings & Watson, the whole process was smooth and efficient. From the house going on the market to completion took just 7 weeks (cash buyer helped with that). Communication from the whole team was excellent Janet Riches was assigned to liaise with us after we had accepted an offer and she kept a good line of communication with both sides solicitors easing the whole process. The pictures taken of the house and the virtual tour was excellent. Peter Downes was also worth a mention, good communication and got us a sale very quickly. Well done to all of you.
Thank you for sharing your thoughts with us! At Starkings & Watson Hybrid Estate Agents, we pride ourselves on offering a personalised service and it’s great to hear that you appreciated this aspect. We're delighted that our dedication to providing exceptional customer experiences has resonated with you. Your feedback is invaluable as we continue to ensure that every interaction with our team is a positive one.
Fantastic experience: From start to finish S&W couldnt have been more helpful and professional. Janet Riches was our contact for our purchase and she went above and beyond to help us and keep us informed on the progress of the sale and onward chain. Firstly, we received weekly updates but as the exchange and completion drew closer she was chasing and following up on a daily basis. The whole team was amazing but Janet was standout! She was friendly, professional and positive at every stage and I cant thank her enough! Would highly recommend this estate agents
Thank you for your kind words and for taking the time to leave a review. At Starkings & Watson Hybrid Estate Agents, we pride ourselves on offering a highly personalised service, and it's great to hear that you appreciated our approach to customer care. We're thrilled that our dedication to creating unrivalled customer experiences stood out to you. Our team here is indeed committed to providing support whenever you need it, and it’s heartening to know that our efforts resonate with our valued clients like you.
Fantastic experience: Janet Riches has provided a great service from end to end. The whole process was driven quickly, efficiently, and professionally by Janet. With a tight deadline I was very happy with the speed and urgency with which the team worked to drive forward the matter.
Thank you for your kind words and taking the time to share your experience with Starkings & Watson Hybrid Estate Agents. We're delighted to hear you appreciated our personalised service and that our team's effort made a positive impact on your experience. It's our aim to keep exceeding expectations and ensuring you're more than just a number, but a valued member of the S&W family. Your feedback is invaluable in improving our services, and we look forward to being there for you in the future.
Fantastic experience: Caroline Larke was incredibly helpful throughout my purchasing process, regular communicating and showing empathy when things were taking time. Will definitely recommend S&W for any future purchasing/selling of properties.
Thank you for taking the time to leave us a review. At Starkings & Watson, we pride ourselves on offering a personalised service that puts our clients first, just as you've experienced. It’s great to hear that our commitment to being available and attentive to our clients' needs stands out. We appreciate your feedback and are thrilled to have been able to assist you with your needs.
Fantastic experience: Great service from everyone. Millie and Steven were super friendly and always happy to accommodate my additional viewing requests when purchasing our property. Claire in the after sales team was a delight. She is friendly and efficient, and acted as a great go-between when there were last minute glitches with the vendor's solicitor, ensuring that the sale went through smoothly and when it was planned much to our relief! My calls were always responded to promptly and communication from everyone that answered the phone was always friendly and professional.
Thank you for your wonderful feedback! At Starkings & Watson Hybrid Estate Agents, we are delighted to hear that you appreciated our personalised service and commitment to understanding our clients' needs. Our team is dedicated to providing you with exceptional support seven days a week. Your satisfaction is our top priority, and your kind words inspire us to keep making our service even better.
Fantastic experience: From Peter Downes guiding me through agreeing the purchase to Janet Riches expediting the exchange and completion Starkings and Watson were a very professional outfit to deal with. Would use again
Thank you for sharing your experience with Starkings & Watson Hybrid Estate Agents. It’s gratifying to know that you appreciated our personalised service and dedication to creating exceptional customer experiences. Our team here in Norfolk & Suffolk always aims to go above and beyond, ensuring every interaction is seamless and highly responsive to your needs. Your feedback is invaluable to us and we look forward to assisting you in the future.
Fantastic experience: I should declare as I write this review that I was the buyer and the not seller of a property, therefore I am actually not the one paying them. That said I have been nothing but impressed with the service received, particularly Caroline Larke. During a difficult and stressful chain where solicitors are apparently allowed to to do nothing for months and then dig their heels in when you dare to question their professionalism, Caroline was the only one in the whole sorry process who gave me any kind of confidence, or indeed indicated that she knew what the chuff was going on. And I include my own estate agents in that who despite making and easy £5K out of me have been conspicuous by their absence when any actual work needed doing. Caroline you are that rarest of things - an estate agent that can be trusted, I salute you.
Thank you for your thoughtful review! At Starkings & Watson, we pride ourselves on offering a personalised service and it’s wonderful to hear you appreciated this aspect. Our team is thrilled to have been able to support you and your family throughout your experience with us. We’re always here when you need us, and we look forward to being of service again in the future.
Fantastic experience: Daniel Laxton was simply superb. My sister and I had a disappointing experience with another estate agent and when we switched to S&W what a difference. Daniel took the time to check in every week and keep us fully informed of all progress, market trends, viewings and strategy. Viewings of my late mother's property were professional, efficient and respectful. No leaving lights on like previous agents or leaving us in the dark ( no pun intended) over how viewings went. We always got a full debrief. Daniel gave excellent bespoke service and I cannot recommend him and S&W enough. Friendly courteous and made a difficult time so so much easier. Daniel always had time and puts his clients first with really professional, insightful, market and expert advice. Thank you Daniel and S&W
Thank you for your kind words! At Starkings & Watson Hybrid Estate Agents, we are delighted to hear that you appreciate our efforts in offering a personalised and responsive service. We're especially pleased you've noticed our commitment to knowing each client by name and ensuring senior team oversight for every move. Your feedback reaffirms our dedication to providing unparalleled service every day.
Fantastic experience: Thank you to the whole team at Starkings & Watson, from viewings right through to completion. You have all been professional, efficient and helpful. Special thanks to Caroline who was super helpful and went above and beyond managing and progressing our purchase and keeping us well informed throughout. Thank you.
Thank you for your fantastic feedback! At Starkings & Watson Hybrid Estate Agents, we pride ourselves on delivering exceptional customer experience and a personalised service, so it's wonderful to hear that you’ve appreciated our efforts. Our team will be thrilled to know that their hard work has been recognised. We look forward to being there for you again in the future!
Fantastic experience: The entire team at Starkings and Watson were excellent throughout what was otherwise the rather slow and frustrating process of buying a house. They always replied to phone calls and messages very promptly and kept us very well informed. In particular, Caroline Larke was outstanding - could not have been more helpful, always very responsive to our (many) requests, kept us up to date, nothing was too much trouble. I can thoroughly recommend her and the entire company.
Thank you for your kind words! At Starkings & Watson, we pride ourselves on our personalised service and are delighted to hear that you felt well looked after by our team. It's wonderful to know that our commitment to being available and responsive 7 days a week contributed positively to your experience. Your feedback is greatly appreciated, and we're here to assist whenever you need us again!
Fantastic experience: We have found all of the staff to be both professional and friendly. We particularly dealt with Caroline, who has been super efficient, always calling back and being up to date with all areas of our chain. She has gone above and beyond our expectations. Also when she was not available, Daniel also provided very quick responses to our queries. Well done Starkings and Watson.
Thank you for your kind words and the fantastic review! At Starkings & Watson, we strive to create a personalised and supportive environment for all our clients, and it's great to know you appreciated our approach. Our team is delighted to have been able to assist you throughout your journey, and we're always here when you need us. Your recognition of our dedication to customer service and our unique call tracking system means a lot to us!
Fantastic experience: I recently signed up with Starkings & Watson for full management of my property and have been very impressed with the level of service. They quickly found suitable tenants, and the process was handled professionally. Special thanks to Jess for her excellent support.
Thank you for taking the time to review Starkings & Watson Hybrid Estate Agents. It's fantastic to hear that you appreciate our commitment to providing a highly personalised service and that our unique approach has made a positive impact on your experience. Our team strives to be responsive and available, supporting you every step of the way. Your feedback is invaluable in helping us continue to improve and deliver exceptional service to all our clients.
Fantastic experience: Starlings and Watson were excellent with our recent purchase, they kept us far more informed than the estate agent we paid to help us! S&W even left a small gift for us which was a nice thought, the whole team seemed ver pleasant and helpful with all our viewings and really well run and led. Thank you SandW from Tony and Joy.
Thank you for your feedback! At Starkings & Watson, we’re delighted to hear that our approach of prioritising our clients and providing a personalised service has been favourable for you. It's rewarding to know that our dedicated team made a significant difference. We’re here whenever you need us, seven days a week, and look forward to assisting you again in the future!
Fantastic experience: We would highly recommend Starkings and Watson Estate Agents. Initially, we dealt with Steve at the Diss office when we viewed a local property. He was most professional and prompt in returning our calls. We then dealt with the Bungay office, through which we bought the property we have recently moved into. When our calls could not be answered, Sam would always follow up our query. We also dealt with John and Will, who kept us up-to-date with the current situation.
Thank you for sharing your thoughtful review. At Starkings & Watson, we are delighted to hear you enjoyed our personalised service and that our commitment to being available and responsive met your expectations. It’s heartening to know that our efforts to create unrivalled customer experiences are so well-received. We appreciate your support and look forward to assisting you again in the future.
Fantastic experience: Many, many thanks to all of the team at Starkings & Watson for selling my property. The marketing photo's and brochure were of excellent quality and I was given regular update's on any progress and feedback from the viewings that had taken place. The property sold In under two weeks of being on the market and the sale handled In the upmost professional manner. I could not of chosen a better Estate agents than Starkings & Watson on the handling of this sale and would like to say a special thank you to Sean Baney (Valuer) Daniel Laxton (Negotiator) Will Stark (Sales Progressor) and Samuel Patrick (Area Manager) congratulations to all of you. All the best for the future, Stefan Kulisz
Thank you for your feedback! I'm thrilled to hear that you found our personal approach and dedication to service to your liking. At Starkings & Watson, we pride ourselves on knowing our customers and ensuring they always feel supported, no matter the day of the week. It's wonderful to know that our efforts to provide an unrivalled customer experience have been well-received. Thank you for choosing us to assist with your home needs!
Fantastic experience: We received a first class service from Starkings & Watson with the sale of our property. Having wasted our time and energy with other agents Sowerbys and The Norfolk agency, we decided to give Starkings a go we’re so glad we did 100% 10/10 they actually listen to their customers. From the very beginning we were impressed with their honesty and professionalism, the staff conducting the viewings (Jacob) were excellent nothing was too much trouble, they’re responsive to calls and emails and kept us updated throughout our sale which was stressful at times but was well managed well from the team looking after our sale. We would definitely recommend this agent
Fantastic experience: This is our second time of selling with Starkings and Watson and once again the service has exceeded our expectations. From the initial conversation and valuation with Chris to our sale process with Daniel. Daniel needs a special mention. As not only has he provided us with excellent communication updates regarding the progress of our sale. He has played an exceptional role in supporting us to achieve our exchange of contracts. Working with the buyer, the buyers solicitor and ours to ensure all was in place in readiness for contact signing. Many thanks to Daniel and the Starkings and Watson team.
Thanks Paula for your kind words. Great to hear how great Daniel has been! Best wishes to you all, Chris.
Fantastic experience: Having only had my tenancy for 6 months, the team have been fantastic throughout. All appointments have been carried out professionally and any issues I have had have been dealt with almost immediately. Hopefully my new agents will be just as good?
Fantastic experience: Fantastic service from meeting Chris Starkings at the beginning through to dealing with the very helpful sales progression team at the end. A special thanks has to go to Carl who has helped us with his expertise throughout this sale. We would also like to thank Will and Daniel in the sales progression team for all their help and keeping us so well informed. All the staff that we have dealt with have been a credit to the company and we would highly recommend using this company. Communication is first class. This is the second time we have used Starkings and Watson and would not think of using any other estate agent. Judi Smith
Hi Judi - thank you for your kind review, and for being a returning customer! The team all enjoyed working with you again and wish you all the best. Keep in touch :) Chris
Fantastic experience: An amazing estate agent. Sarah Short, especially, was incredibly helpful, efficient and proactive (I bought a property through this agents). Easy to contact and speak to, always returned calls / responded to emails. Cannot recommend them enough
Thanks Debbie for your kind words. Sarah and the team will be delighted to hear! Best wishes Chris.
Fantastic experience: We have recently purchased our first house through S&W and I have been very impressed with their service. In particular, Sarah has gone above and beyond to progress the sale, offer us guidance, and promptly answer all my queries. Many thanks to Sarah and all the team involved for making such a daunting task all the more manageable.
Fantastic experience: I must offer praise for your sales follow up team. Will Crawford was masterful in his handling of our buyers who had not purchased a house for over 30 years! He handled their questions, doubts and uncertainties beautifully - he also handled our paranoia pretty well too! Well done Will!! and thank you so much.
Fantastic experience: This was the second time that we had used Starkings Watson to sell a house. Although it took longer than expected to sell both houses, we got there in the end. All staff were professional and friendly, and kept us updated throughout the process. Fees are very reasonable. Special thanks to Peter, Jacob and Ellie.
Thanks Beverley for your kind words. Great to see a returning client! Best wishes for the future. Anything we can do in the future, do ask. Chris Starkings.
Fantastic experience: Overall we found Starkings and Watson incredibly professional. We sold for full asking price in 5 days so couldn't have asked for better than that and Natalie did a great job at keeping us updated along the way. We have already recommended you to friends and family and will continue to do so - thanks again.
Fantastic experience: We just bought our first home through Starkings & Watson. The whole process was super smooth, and they kept us updated throughout. Special shoutout to Natalie Bishop and Peter Downes, who looked after us and were always happy to answer any of our (million) questions. Would recommend to everyone!
Fantastic experience: *****I recently sold my house with Starkings and Watsons and cannot fault their service and communication. My house sale was agreed within 2 weeks of marketing. Peter updated us weekly with progress calls and was helping push the sale all the way through. A big thank you to the whole team @ Starkings and Watson *****
Fantastic experience: I recently purchased a property from a seller that used Starkings & Watson as an estate agent. The whole transaction went smoothly, Sam and Tom were both punctual and professional at the viewings. Will Crawford handled the sales process, keeping me informed at all times and was a pleasure to deal with.
Fantastic experience: Made buying a house such a pleasant experience! We were new to home buying in the country, having the best real estate company I have ever dealt with to help and guide me through the process. Sales Progressor Natalie and Negotiator Connor are very professional and experienced. Highly recommend!
Fantastic experience: We had a great experience, the whole team was able to support us very quickly when the first sale fell through. They were easy to contact, always available to facilitate our viewing and to deal with the other clients and solicitors. A particular thank you to Bruce, Will, Charly Sam and Peter.
Fantastic experience: Starkings and Watson were extremely helpful and efficient when we sold our house. David contacted us quickly and researched the house well before coming to view it. Sam, Charly and Peter were wonderful once we had accepted an offer. They were very helpful at sorting out some maintenance issues we had and David put us in contact with excellent house clearers. I would highly recommend the company.
Fantastic experience: Excellent customer service from when they first suggested a property until the moment we completed. We would not have found our new home without their help as it was slightly beyond our search area. It turns out to be in a lovely village, just a few minutes drive further from Norwich and the house is just what we wanted. Everyone we spoke to was helpful, friendly and very professional. We would like to thank Melissa Ellis (Head of Sales Progression) and Sarah Meeks (Negotiator) in particular. Highly recommended.
Fantastic experience: I really can't say enough good things about Starking & Watson, with a particular shout out to Natalie, as our sales progressor she was consistently pro-active, attentive and easy to contact. Moving can be stressful, but I always felt I had the full support of Starking & Watson to ensure the process was as seamless as possible.
Fantastic experience: I had an excellent experience selling my Norwich house with Starkings & Watson. When I first decided to sell it, I spoke to several estate agents and choose Starkings & Watson because I was very impressed with Bruce's knowledge of the area and the sales strategy he devised. His strategy worked well and I got a very good price for my property. In addition, I'd like to give a special mention to Natalie from the after-sales team who kept in contact with me throughout the sale and was very supportive in all my dealings with the buyers/solicitors/lenders etc. Overall, very good experience with this company.
Fantastic experience: Exceptional. Highly professional and so committed to assisting both Seller and Buyer. This transaction was complicated and because of legal matters took more than 6 months to complete. Throughout the whole time Melissa and others in her sales progress team stayed highly focused and were of immense assistance in getting the deal done. S & W is a truly excellent business in an industry which is often maligned. Highly recommended.
Fantastic experience: Excellent service throughout protracted negotiations to both sell and purchase our properties. During the extended and often tortuous discussions, the staff were unfailingly positive, professional and very friendly. Particular mention to Melissa and Charly in Sales Progression whose patience was tested as was ours. Fabulous service all round and would definitely recommend and use them again.
Thank you for taking the time to leave a review. It's wonderful to hear that you appreciated the personalised service, which is something we pride ourselves on at Starkings & Watson. We always strive to make every customer feel recognised and well cared for. It’s great to know that our efforts to provide unrivalled customer service and to be available at your convenience are having a positive impact.
Fantastic experience: I would like to share my experience. We booked a viewing appointment in GY with S&W and Jade was the agency rep who has shown us around the house. We were advised that there is another house that we might like in Carlton Coalville. The moment we met Jade I felt saved, I felt that this girl would help us to find our dream house. Jade advised and made a plan for our further action, she booked a valuation of our house and all this happened on the same day. Jade is huge credit to your company. She has people skills, she is professional, she is compassion, she has a sense what her clients need and the more importance is trust which she build up within an hour of our meeting. Thank you very much S&W and huge thank you Jade.
Thank you so much for taking the time to leave a review. I have just messaged Jade to congratulate her. Having the best people in our business is so important to our clients success! Best of luck with the move. Chris.
Fantastic experience: Easily the best letting agents I've ever dealt with. The people are genuinely lovely, friendly and helpful. Unlike other letting agents I've worked with where it feels more like you're a piece of commission rather than a person. The landlord is also genuinely great, very welcoming and considerate, they also have glowing reviews from the neighbours from when they lived here The processes are clean and efficient, paperwork is handled easily and quickly without any stress. Any queries we've had have been dealt with super quickly and always without grief. Couldn't recommend them enough. 10/10
Fantastic experience: We bought and sold through Starkings & Watson, and we found everyone to be really helpful and lovely to deal with. We mainly spoke to Carl and Lisa regarding the purchase, who were always happy to help and answer questions - and take us on multiple viewings at short notice! Our sales progressor Charly was great, and kept us up to date with progress. Sam was also always on hand to help with any issues. We also loved the little gift that arrived after we moved in!
Fantastic experience: Buying a house is scary! It's a huge decision and an unfamiliar process and I'm really grateful to Starking & Waton (particularly Melissa Ellis) for their level of service. Our purchase process took a few months and Melissa was so proactive at sending updates. The communication between us and the sellers was facilitated expertly and I was never left wondering what was going on. Melissa was great at setting expectations, both about timescales of when she'd be in contact, but also her patience gave me confidence to ask the million questions I had. It makes a difference when an Agency who obviously deal with house buying/selling all day every day still remember that for their customers, it's a once (or twice) in a lifetime experience. Melissa and the entire team do a great job of sharing in your journey and I'd recommend them to anyone.
Fantastic experience: All the staff at Starkings and Watson have been very helpful and courteous which has enhanced the process of dealing with estate agents on a purchase. Especially Karen Needham , Natalie Bishop, Sarah Short and Stephen Woods. Thank you for being such a good team.
Fantastic experience: We phoned Sam (Costessey office)he told us in detail Starkings & Watsons process of selling. Sam would keep us updated throughout. His aim for the sale to be worry free for us. He was always available at the end of the phone. David visited, advised us the price we could expect. Took photographs to down load and put on the market. He asked was there anything we wanted to ask? A colleague would take the viewing on an appointed day. We would vacate the property for a few hours. Shannon arrived on the appointed day to take the viewings. She said she had lots of viewings but not everybody wanted to buy. Shannon said she would phone us after the last viewing. Shannon had had a busy day, she would phone the interested parties in a while, also us advising if we had a buyer. We did have a buyer, the team had worked hard. Sam said he would pass us onto Melissa now, but he was always available to phone. Melissa kept us informed about everything. Her emails were often and detailed. We have now sold the property with little effort from ourselves. Huge thanks to Sam, David, Shannon and Melissa. The sale was worry free, just as Sam predicted.
Thanks Jean for your kind words. I will pass them onto Sam and the team. Chris Starkings.
Fantastic experience: We purchased our bungalow through Starkings Watson and had great communication through the eight months it took to complete. Natalie kept us informed throughout the process which was invaluable. Thank you to all of the team.
Fantastic experience: Starkings and Watson looked after us whilst purchasing our home really well. At a time when the market was very busy they made the transaction as smooth and stress-free as possible for us which was hugely appreciated. Charly who was our main point of contact was excellent and a pleasure to work with!
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