Dixons Sales and Letting Agents Selly Oak

Fantastic experience: I had a great experience renting through Dixons Sales and Lettings Agents Selly Oak. Sophie was professional, helpful, and quick to respond throughout the whole process. She made everything simple and stress-free. Highly recommend!

Fantastic experience: Rather than giving review at end of the process I took time to reflect the whole journey and realise Dixons Selly Oak team Clair, Becky, Amy and Barry acted professionally throughout. Certainly would recommend.

Fantastic experience: Claire and Amy have been absolutely fantastic in helping myself and my partner purchase our first home. They are knowledgeable, friendly, approachable, and have really made the process as stress-free as possible. We are looking forward to possibly working with them again in the future

Fantastic experience: I found the staff at Dixons selly oak branch went out of their way to help us with our house sale.Especially Amy ,Becky,and Claire.Nothing was too much trouble for them.They were always polite and respectful of our property.I will definitely reccomend them.Thanks girls .

Fantastic experience: We have bought a house via Dixons, Claire and Amy were brilliant through out all the process. They provided very good services I am so glad to to deal with them

Fantastic experience: Brilliant service. I was well looked after by Amy and Claire

Fantastic experience: I began what I thought was going to be a daunting process of looking for a new home. However Jessica summers, from Dixon Selly Oak, provided a fast, professional and pain free experience. Within the time period of 17days, I was able to find, view and complete all checks for my new home. Thank you very much for a great service!

Fantastic experience: Jessica went above and beyond to help us secure our new home thank u

Fantastic experience: Fantastic service with Dixon's. Jessica was fantastic, and was efficient and helpful in getting everything sorted. Many thanks

Fantastic experience: Jess is an ABSOLUTE star. Easy to deal with, everything is well explained and we felt like we are in good hands from the beginning. Would highly recommend!!

Fantastic experience: Great letting agency, Jessica was very helpful and guided us through the whole letting process. Great experience from start to finish! Thanks guys!

Fantastic experience: Really easy process Becky, Claire and Amy. Thanks for all the good work.

Fantastic experience: We had a great experience with Amy, Claire and Becky when we were buying our house! Great service and made it very stress-free

Fantastic experience: Had great communication with Jessica. She really made the process quick and easy and stress free!

Fantastic experience: I had a great experience with Dixons Lettings Selly Oak, and a big part of that was thanks to Jessica Summer. She was extremely helpful, professional, and supportive throughout the entire letting process. From start to finish, she kept me well informed, responded promptly to my queries, and made everything feel smooth and stress-free. Her friendly and approachable manner really stood out, and she went above and beyond to ensure I was comfortable and confident at every stage. I genuinely appreciate her support and would highly recommend her to anyone looking for a reliable and efficient letting agent.

Fantastic experience: I really appreciate Claire, Amy, Becky and Luke and everyone else’s help in the branch. I would have given more than five stars if that was possible!

Fantastic experience: Cannot praise dixons selly oak enough.me and my sisters have sold my dads house and since we have never done nothing like this before we didnt know where to star.claire,Becky and Amy have been amazing.helping us with everything.being patient and working so hard behind the scenes to get dads house sold as quickly as possible for us.such friendly ladies who couldnt do enough to help.highly reccomend dixons selly oak if you need to sell a house and dont know where to start.5⭐️

Fantastic experience: Jess has been amazing, lovely telephone manner, very helpful and informative and ensured the move went smoothly from start to finish. Couldnt be more grateful!

Fantastic experience: Thanks to the fantastic team at Dixons who successfully manged the completion of my house sell without drama! The team of Amy, Claire and Becky are exceptional and worked as one overcoming the challenges we had. They were always positive, helpful and knowledgeable, with a focus on keeping the transaction moving. I look forward to using them again :).

Fantastic experience: I was thoroughly impressed by service provided by Jess, she was professional, responsive, and genuinely cared about getting the best outcome for me! Communication was always clear also she kept me updated at every stage. Jess knowledge and attention to details made the entire process stress-free. Thumbs up to DIXONS Agents

Fantastic experience: Very nice service and very good people. They help me to find good home and they sorted all very nicely . Thanku all team Specially jess is amazing person and very helpful. She helped a lot and repond to my txt or msgs or email very fast . Thanku jess

Fantastic experience: Sophie has been very helpful finding me a property. Can't thank her enough, very professional and reliable with keeping you updated with information with next steps! Thank you Sophie

Fantastic experience: Sophie Hodgson has helped me get a new property to rent took the time out to talk to us and communicated well throughout.

Fantastic experience: Had Sophie hodgson help get our dream house! Amazing realtor. Helpful and kept in touch the whole way through! Thankyou! x

Fantastic experience: I love the services and I never felt alone during all the purchase process

Fantastic experience: I had a great experience with Dixons Lettings in Selly Oak. Ryan Smith and Sophie Hodgson were both extremely helpful, professional, and responsive throughout the whole process. They made everything clear and straightforward, answered all my questions promptly, and really took the stress out of renting. Their customer service was excellent from start to finish, and I felt well supported the entire time. I would definitely recommend the Selly Oak Dixons team, especially Ryan and Sophie, to anyone looking for a reliable letting agent.

Negative experience: I’m genuinely disappointed with the way this agency handles ongoing issues in the property they manage. A problem has been reported multiple times over a long period, Communication is slow, inconsistent, and often feels like an attempt to stall rather than resolve anything. Each time I follow up, I’m told the matter is “being looked into,” but there’s never any progress, no timeline, and certainly no accountability. It’s incredibly frustrating to deal with an agency that seems more interested in ticking boxes than actually fixing the problem.

Fantastic experience: I had a really great experience with Dixons Sales and Letting Agents in Selly Oak. Sophie was very helpful, professional, and friendly throughout the whole process. She took the time to explain everything clearly, kept me updated, and made the whole experience easy and stress-free. I really appreciate her support and would happily recommend this branch to anyone looking to rent or let a property.

Negative experience: My experience with this agency has been very poor. There has been a serious leak from the upstairs bathroom for over a month, and despite repeated reports, repairs have been continuously delayed with explanations such as holidays and scheduling. During this time, the upstairs bathroom has been closed and unusable, one room already collapsed and part of the ceiling near the entrance has already collapsed due to water damage. I was told to simply use the downstairs bathroom and that the issue does not affect me, which I found very dismissive. There was also a day when electricity and water were completely off, leaving the property without basic facilities. When I asked about ending the tenancy early due to these ongoing issues, I was informed that I would need to pay the remaining rent for the fixed term. From my perspective, the communication and handling of urgent maintenance has been inadequate, and I did not feel supported as a tenant. I would advise others to carefully consider their options before renting through this agency.

Fantastic experience: We had a great experience, the process was seamless with well detailed information.Jessica gave us a superb services from start to finish, she thoroughly explained all the procedures and always keep us updated from start to finish. It was really wonderful working with Jessica S. Thank you for the wonderful service. Sumbo

Fantastic experience: I had an excellent experience working with Dixons estate agent. From start to finish Jessica Summer show professionalism, she was proactive and genuinely focused on getting the best result. Communication was always clear and timely, and they kept me updated at every stage without me ever having to chase. They clearly know the market, offered great advice, and handled everything smoothly, making what could have been a stressful process surprisingly easy. I always felt they had my best interests at heart. Highly recommend to anyone looking for a reliable, knowledgeable and friendly estate agent.

Fantastic experience: Claire helped us sell our home and did exactly what was promised. Couldn't give higher praise to the team at Dixon's!!!!

Fantastic experience: Amy and Becky were very helpful throughout the buying process, keeping us up to date on the latest developments and swiftly chasing queries for us. Highly recommended!

Fantastic experience: Called Dixons Estate Agents, Sophie came out on the same day. She did her valuation, took the photos and had it marketed by the following day. Which was a Friday. By the following Tuesday the property was rented out. Which was great. Very professional and organised, and also she also went beyond the call of duty. Thank you

Fantastic experience: Dixon selly Oak are so perfect and all there staffs are kind and wonderful and very understanding people much love from me and my family.

Fantastic experience: It’s an amazing experience with Dixons selly Oak branch and I am so pleased especially with the services rendered by Sophie. Such a top notch customer service support. Keep it up please

Fantastic experience: I was thoroughly impressed by the service provided by Jess, she was efficient, communicative and professional through the whole process. If I am ever looking for a property to rent again, Jess will be my first point of call. Thanks Jess!

Fantastic experience: We were really struggling to find somewhere to rent that suited us, but after speaking with Jessica S everything changed. She was incredibly helpful, polite, and proactive, and made the whole process feel easy and stress-free. Communication was excellent throughout and she kept us updated every step of the way. We’re very grateful for her help and would highly recommend her to anyone looking to rent.

Fantastic experience: Jess was brilliant at helping me find a property to rent. She was able to answer all of my questions and really put me at ease during a stressful time, thank you so much Jess for your help!

Fantastic experience: Jess was absolutely amazing from start to finish! She helped me through the renting process and couldn’t have made it any easier for me. Super friendly and professional!

Fantastic experience: Sophie was very helpful in helping me find a home to move into within days! Would definitely recommend.

Fantastic experience: First time I’ve used Dixons for letting a student house. Great job Ryan, Sophie and team. Many thanks.

Fantastic experience: I had such a positive experience working with Jess at Dixons Selly Oak. From the very beginning she was warm, professional and genuinely invested in helping me find a property. Nothing was ever too much trouble – she kept me updated throughout, explained everything clearly, and made the whole process feel easy and stress-free.

Fantastic experience: I had excellent customer service with helping me find my first home wouldn’t of changed anything about it would highly recommend this branch

Fantastic experience: Couldn’t recommend this company anymore, the customer care was fantastic and made the whole process go so smoothly

Fantastic experience: Been working with Ryan, Holly, Katrina and the team for the last 12 months on our units in Birmingham and have been extremely impressed, they are all very helpful, responsive and we have been happy with the tenants they have secured for us, highly recommended!!

Fantastic experience: Thank you for such an easy and smooth letting experience! I was really anxious about my renting my first flat, but Jess made the whole thing seamless! Thank you Jess!!!!

Fantastic experience: I had a great experience at Dixons in Selly Oak. Ryan and his team were really helpful and knowledgeable and i highly recommend them.

Fantastic experience: Ryan, Jess and Sophie Can’t thank you enough for making my move run like clockwork this close to Christmas

Fantastic experience: Had a great experience! They were able to sort everything for my purchase quickly and efficiently, as a first time buyer a lot of things were difficult to understand but they were patient and guided me through it! Definitely recommend!

Fantastic experience: Absolute pleasure ... made so easy and straight forward.. jess was superstar....Hghly recommend dixons

Fantastic experience: Great service from start to finish! Jess, looked after us very well!!

Fantastic experience: Our home purchase was handled flawlessly from day zero every step of the way. Special shout out to Claire & Becky for their immense tenacity, patience and skill set through a very tricky transaction. We would have really struggled with the entire process - being first time home buyers - if it wasn't for this team.

Fantastic experience: I would recommend Dixons to anybody out there looking for lettings and sales. Jessica Summers was nothing short of helpful throughout and always kept me up to date. Thank you for all your help!

Fantastic experience: Jessica was LOVELY. She went through everything with us, and was very caring and thorough. Would highly recommend Dixons!

Fantastic experience: Just sold my house with Dixons. They made it easy and stress free keeping me informed and up to date every step of the way. Very ptrofessional and friendly team. Big thanks to Claire, Amy and Becky and Fozia their solicitor. They all worked very hard to make the sale happen quickly and efficiently. Would highly reccommend to anyone wanting to sell with ease and confidence that it will be a job well done.

Fantastic experience: My partner and I are currently renting and Sophie Hodgson has gone above and beyond to make the process as stress free as possible. She outlined all the steps in detail and didn’t mind our late correspondence due to our working schedules. I would recommend Dixons to anyone currently looking to rent or buy. A huge thank you to Sophie!

Fantastic experience: We sold our house and dealt with Becky, Amy and Claire and they were all excellent. They were friendly, helpful and efficient, not only whist trying to sell the house, but once sold they continued to support and chase various parties to keep the process as smooth as possible. Their liaison between buyer and seller up until completion was excellent and helped speed up the transaction. I would highly recommend them.

Fantastic experience: I must commend Jessica Summers from Dixons Sales and Lettings, Selly Oak, for her outstanding professionalism and dedication. She made the entire process of Property lettings from start to finish smooth to be worthwhile, ensuring that everything was handled efficiently and with great attention to detail. It was truly a positive customer experience — Jessica Summers was always approachable, responsive, and happy to answer any questions I had along the way. Her trustworthiness and genuine care for her clients really stood out, and it made me feel confident throughout the process. Thumbs up to Jessica Summers and the team at Dixons Selly Oak for their excellent service — I highly recommend them to anyone looking for a reliable and customer-focused letting agent!

Fantastic experience: Fantastic experience with Amy, Claire and Becky can’t recommend enough

Fantastic experience: I have just let a property with the assistance of Jessica summers very professional and pushed her self to help me out thank you for the professional service and help

Fantastic experience: Sophie Hodgson ad team were amazing in assisting us in getting our choice house. Dixon Lettings is a place where your treated with love and respect and they also see to it that you’re happy and Sophie made it happen.

Fantastic experience: Outstanding Service and a Truly Exceptional Experience I and my husband recently worked with Sophie Hodgson from Dixons Agent, and we couldn’t be more impressed. From start to finish, she went above and beyond to make the entire process smooth, transparent, and stress-free. Her communication was excellent — every question was answered promptly, and we always felt informed and supported. What really stood out was her genuine care and professionalism. Whether it was negotiating the best deal with the landlord, phone calls, handling all the paperwork, Sophie Hodgson managed everything flawlessly. Thanks to her, we found our perfect home and the process felt effortless. we highly recommend Sophie Hodgson and Dixons Agent to anyone looking to buy, sell, or rent — you’ll be in expert hands!

Fantastic experience: I have just rented a property, Jessica who was my agent was very friendly and helpful from the start. Showed good knowledge and understanding of the property and helped in everyway possible in a fast and efficient manor. Would use these again.

Fantastic experience: I had an excellent experience working with Jessica Summers, the letting coordinator. She was professional, efficient, patient and made the entire process seamless from start to finish. Her communication was clear, timely, and she always went the extra mile to ensure everything was handled perfectly. I’m very happy with the service and would highly recommend Jessica and the team for anyone looking for a smooth letting experience.

Fantastic experience: I just rented an apartment here in Birmingham United Kingdom through Dixons Lettings Selly Oak, and the entire process was nothing short of exceptional. From start to finish, everything was handled with great efficiency and professionalism, making what could have been a stressful experience feel smooth and comfortable. A special thank you to the letting coordinator, Jessica Summers, who truly exceeded my expectations. Her patience, consistent communication, and supportive approach made all the difference, especially when my vetting process took longer due to issues on my end. She remained understanding and helpful throughout. I genuinely rate her 10/10 and highly recommend Dixons Lettings for their outstanding service!

Fantastic experience: Excellent experience! Jessica Summers and Sophie Hodgson provided impeccable service: attentive, professional, and very helpful throughout the entire process. I especially appreciated their excellent interaction with foreign clients. As a Brazilian, I was very pleased with the service from the estate agency. I would highly recommend them to anyone seeking trustworthiness

Fantastic experience: Ryan is a great manager. Very efficient approachable and knowledgeable. Take great care! Highly recommend!

Fantastic experience: From start to finish, Jessica and Sophie, has been very supportive and helpful in getting me sorted quickly with this apartment, I'm quite looking forward to this journey.

Fantastic experience: We delt with jess summers who was very helpful and was always replying to our emails fast and would deal with any problems fast and helpful i recommend this company for anyone looking to find a new home

Fantastic experience: My Dixon Selly Oak branch experience was excellent. I loved everything from the time I entered. Sophie Hodgson, as senior letting negotiator, was polite and gave excellent service without rush, rudeness, or discrimination. Allow me to suggest Dixon's Selly Oak office offers property-related estate agency services. I visited many agencies, including Dixon's branches, to confirm property, but Sophie Hodgson's superb customer service made the Selly Oak branch stand out. Thank you, Sophie.

Fantastic experience: I had a very pleasant experience at the Dixon Selly Oak branch. The entire experience, from the moment I walked in, was fantastic. The staff was friendly, especially the services provided by Sophie Hodgson. She is the senior lettings negotiator in that branch of Dixon, and she was efficient and professional, as she took the time to address, give responses, and do follow-ups on time to all my questions and concerns without any rush, rudeness, or discrimination. She was very understanding and helpful and gave excellent customer service to keep things on track. I will recommend If you're looking for an estate agent regarding property-related services to help you, look no further than Dixon’s Selly Oak branch. While searching for property confirmation, I visited many agents, including other branches of Dixon’s, but the Selly Oak branch stood out as the best due to the excellent customer service provided by Sophie Hodgson. Thanks, Sophie.

Fantastic experience: With the far reaching changes in legislation for property rentals, I decided it was time to hand mine over to professional letting agents. Sophie Hodgson has helped and advised me every step of the way, even responding to emails in the evening to ensure I was updated promptly. I would have no hesitation in recommending Sophie. She has been tremendously professional but also warm, friendly and reassuring. I felt I could always trust the information she provided as if she was in any doubt about the correct answer to one of my many questions, she would confirm details with a colleague. I feel much safer knowing that my property let is being managed by Sophie.

Fantastic experience: Such lovely staff especially Jess she help me out and explained everything carefully to me Thanks Jess again for your help

Fantastic experience: Sophie was really helpful throughout our process of find a house to rent.She helped me and my sister ,even calls whenever she wanted to pass any message just to be sure we have all information we needed .Hopefully will continue to have a good time working with Dixons

Fantastic experience: Had an excellent experience with Dixons Lettings! They have some truly amazing properties and an equally amazing team to match. From the very start, Sophie was incredibly friendly, professional, and supportive — she made the entire process smooth and easy to understand. What really stood out was how caring and understanding the team was, even when our situation changed unexpectedly. They handled everything with such empathy and professionalism, which really shows the kind of people they are. It’s rare to find a letting agency that combines great properties with genuine customer care, but Dixons really does. Huge thanks to Sophie and the entire team for being so kind and helpful — highly recommend them to anyone looking for a new home! ✨

Fantastic experience: We had an absolutely wonderful experience with the team, especially Sophie. From the very beginning, Sophie was incredibly kind, understanding, and patient — she went out of her way to help us through every step of the process. Even when our personal circumstances unexpectedly changed, she handled everything with such empathy and professionalism, ensuring that we were supported the whole way through. It’s rare to come across someone who genuinely cares about people the way she and the team did. She made what could have been a stressful situation so much easier for us, and we’re truly grateful for her understanding and help. Thank you so much to Sophie and the entire team for your compassion and support — it really meant a lot to us. Highly recommend!

Fantastic experience: So so grateful to all the staff at Dixons for their help - especially to Claire and Amy for their support in selling the house!

Fantastic experience: Just bought a house through Dixons Selly oak. Really happy with everything. Many thanks to Claire and Amy for all your assistance

Fantastic experience: Professional estate agency, Jessica summers was very supportive and helpful throughout the process.

Fantastic experience: We are very pleased with Dixons successful sale of our former house. Claire, Becky and Amy were very efficient throughout the sale process and proactive in identifying and solving problems. We are pleased to recommend them. Mark Woodward

Negative experience: Traveled from Manchester to Birmingham for a house viewing, only to receive a cancellation text on the day of viewing just before the scheduled time. Later, the property was marked as “let agreed.” Very unprofessional and disappointing experience. Feels misleading and a waste of time.

Fantastic experience: Brilliant estate agents - flexible, informative and always available to discus various process when it comes to purchasing a property. Always on the case keeping the purchase moving and ready to investigate when there are delays. Again great service. Thank you!

Fantastic experience: Dixons were the estate agents for our seller and were brilliant - always available to discuss the process and importantly completely on the case keeping the purchase moving.

Fantastic experience: Amazing Service, Quick and Easy Process. Lovely Staff. Would definitely go through Dixons again.

Fantastic experience: ryan smith was very helpful and helped me find my dream home and i’m looking forward to moving in i can’t express how grateful i am i would recommend dixons to anyone who is looking for a property best in the business

Fantastic experience: I want to thank Ryan for a refreshingly prompt and transparent service. Renting can be a complicated business but Ryan has really gone above and beyond for helping me secure a property. Has really put my mind at ease! Would recommend.

Fantastic experience: I couldn’t be happier with the experience I had working with Dixon estate agent during the purchase of my new home. From the very beginning, they were professional, knowledgeable, and incredibly supportive throughout the entire process. Barry and Claire took the time to understand exactly what I was looking for, kept me informed every step of the way, and were always available to answer my questions. Their communication was excellent, and their attention to detail gave me complete confidence that everything was being handled properly behind the scenes. What really stood out was their dedication and genuine care — I never felt like just another client. They made what can be a very stressful process feel smooth and even enjoyable. Thanks to their hard work and guidance, I found the perfect home, and I’m absolutely thrilled. I wouldn’t hesitate to recommend Dixons to anyone looking to buy a property. Truly top-tier service!

Fantastic experience: We have recently sold a house through Selly Oak Dixons and purchased a house with Kings Norton Dixons. There were multiple issues with both sale and purchase but we received full support from all agents involved. All calls and emails were answered (even the emotional ones). I cannot thank the agents enough (Claire, Becky, Amy, Barry and Korron) for fighting our corner when needed. We recieved a great service and would very much recommend using this branch.

Fantastic experience: Claire, Becky and Amy and team have been amazing at helping us buy our first home. We really appreciate all their support from start to finish, guiding us through the buying process. They have been instrumental in securing the our first home, liaising with all parties of the chain. and supporting us through the stress of buying a first home. Thank you team.

Fantastic experience: Myself & my partner were first time buyers which for us was a pretty big and daunting thing to take on buying our first property that was until the incredible help and reassurance of Amy longden & Barry Wilson, both incredible experts within their fields. Barry got me and my partner the best possible mortgage for the best rate and talked us through the step by step process which simplified it for us. Amy was always offering reassurance for us and pushing for our side. Everyone at Dixons has helped us achieve our dream property. And even when we got the keys they still offered us reassurance that if we ever need them we can go back to them.

Fantastic experience: ve had an excellent experience with Amy and Becky. From the very beginning, their communication has been clear, professional, and friendly. Any issues or concerns requests are dealt with quickly and efficiently, and they are genially professional, many thanks

Fantastic experience: Caitlin B. Was amazing through the whole process. Communication was fantastic and she was helpful and kind every time we spoke. Cannot rate her or Dixons higher.

Fantastic experience: Ryan and Caitlin are absolutely fantastic. Both of them have gone above and beyond for me and have really made my move such a positive experience. Ryan has been so warm and welcoming, he has been patient and efficient with me the whole way through. I could not recommend dixons selly oak enough.

Fantastic experience: Myself and my partner had an awkward timeframe to find a place but Dixons helped us out tremendously. Caitlin, in particular, helped us and moved us in very quickly and we couldn’t have been happier! Thank you Caitlin!

Negative experience: Dixons were the estate agents instructed by our landlord for their tenant finding service. The staff that we dealt with were completely uncontactable - we called every day, multiple times, for a week, and emailed - it was impossible to get in contact. Our tenancy agreement wasn’t sent to us in time so we had to sign it when we picked up the keys and it was missing clauses. Moreover, we asked for our Landlord to be asked questions about pets/appliances etc, and after liaising with our Landlord we realised these questions were never asked, despite Dixons giving us “answers” to our questions. We moved in on time which is the only reason this review is not 1 star. Finally, we were asked to give them a 5 star review when we picked up our keys which we thought was poor taste given the service we received.

Fantastic experience: We used Dixons for our property sale and the team were incredibly professional and supportive throughout the process. They handled chasing our solicitors and other parties in the exchange so we didn't have to worry about it. Big thank you to Claire, Becky, and Amy for being so amazing, and shout out to Barry for sorting our finances out.

Fantastic experience: I transitioned my property portfolio over to Dixons Selly Oak a few months ago. Caitlin Barry has been absolutely superb in assisting with this transition. She is very solutions driven, quickly sorting out issues as they arise and has been very successful in finding new tenants for me when needed. She is also unfailing cheerful, with a quick and ready wit and smile, which is so unusual and much appreciated.

Fantastic experience: Just moved into my first house after finishing university and Caitlin Barry from Dixons has been so helpful in organising the house for me and my fiancée. She was very helpful, prompt to respond and gave good advice and resources for new tenants!

Fantastic experience: Highly recommend Claire and Amy - amazing service, communication and friendly service. Highly understanding of our circumstances and understood everything we wanted from our house sale process!