Martin & Co Birmingham Harborne Lettings & Estate Agents
Information about Martin & Co Birmingham Harborne Lettings & Estate Agents
B17 9NP, Birmingham
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9:30-16:30
At Martin & Co Birmingham Harborne, we specialize in property sales and residential lettings across Harborne, Edgbaston, and surrounding areas. Led by Managing Director Deepa Sohal, our dedicated team is passionate about providing specialist advice and comprehensive support across all areas of the property market. Our commitment is to help local people find their perfect home, whether they're looking to buy or rent.
The Harborne area is upscale and vibrant, featuring a wealth of pubs, bars, and restaurants, along with excellent transport links, just five miles from Birmingham City Centre which boasts world-class shopping and numerous employment opportunities. We offer a wide variety of property types to suit every individual need, from studio flats to six-bedroom detached houses.
If you’re looking to buy, sell, or invest in a property in or around Harborne, please reach out to us for a free valuation or any other property inquiries you may have.
Our comment from Agencias Inmobiliarias about Martin & Co Birmingham Harborne Lettings & Estate Agents:
Welcome to Martin & Co Birmingham Harborne Lettings & Estate Agents, where we strive to offer exceptional customer service throughout your property renting or buying experience.
Our team is known for their professionalism, friendliness, and commitment to helping clients find their perfect home. Highlights from customer feedback include:
- Herbie Hubball has repeatedly been praised for making the booking and viewing process smooth and easy, providing thorough information and exhibiting a warm, welcoming demeanor.
- Zainab Khan has received notable recognition for her excellent communication skills and efficiency in addressing tenant concerns, ensuring an enjoyable rental experience.
- Other agents such as Bogdan Miu and Jack Smith have also been lauded for their professionalism and responsiveness during the viewing process.
- Many customers have highlighted a seamless experience overall, with detailed walkthroughs of properties and clear answers to all questions.
While many reviews express satisfaction with the service provided, some feedback points to areas needing improvement. A few customers have reported issues with communication delays and property management responsiveness, particularly in challenging situations.
Overall, Martin & Co Birmingham Harborne is committed to providing a positive experience for both tenants and landlords, with a dedicated team ready to assist you in real estate endeavors. We invite you to reach out and experience our comprehensive services yourself!
Martin & Co Birmingham Harborne Lettings & Estate Agents: Reviews
Fantastic experience: Herbie Hubball was handling my booking experience and he made it so smooth and easy providing all the information. We all need a Herbie that can solve all the issues.
Fantastic experience: Hello my esther eley I had a viewing on a house on 187 thimblemill road smethwick today at 5.30 and I would just like to say the man who showed me around was very professional and very friendly and I give 5 stars .
Fantastic experience: Had a great experience letting with Martin and Co. Especially with the support of Zainab our property manager, Zainab was Very helpful and efficient with any questions or query's whenever we needed. Want say a Massive thank you for all the help throughout our tenancy! We would strongly recommend letting with them.
Fantastic experience: Herbie helped me quite a lot to accommodate for a view and to find the flat I was looking for
Fantastic experience: I had a great experience booking an apartment viewing with Herbie Hubball. The entire process was seamless, professional, and incredibly efficient. If you’re looking for a stress-free booking experience, I highly recommend Herbie!
Negative experience: Rude and unhelpful. Would barely say hello and tell you how busy they are straight away. They wouldn't walk on the street opposite to value a house I would like to sell. Avoid at all cost. The high street has much better estate agents.
Fantastic experience: Since moving into our new rental in October 2025 we have nothing but a really positive experience with Scott at Martin & Co. His communication is always clear and informative, and he responds swiftly to any questions or queries we’ve had. This has made the whole process smooth and stress-free. Scott’s friendly and approachable manner has really stood out, and he’s gone above and beyond to make sure our experience in our new rental has been a great one. We really appreciate his support and would happily recommend him to anyone looking to rent with Martin & Co.
Fantastic experience: I contacted Martin & co as i was interested in a property for rent Herbie the agent that i spoke to was really helpful Thank you herbie
Fantastic experience: I had a great experience with Martin. Great at showing the place, the follow-up, the kindness, an absoulte 10/10.
Fantastic experience: It was easy to book an viewing appointment. Herbie was very helpful.
Fantastic experience: Herbie was so lovely. Although I haven’t found my perfect home yet, Herbie showed me my first ever viewing on my new journey. He was incredibly professional, knowledgable and made the experience extremely chilled which is something I appreciate. He validated my feelings and wants - and went above and beyond to try to find my home for me. Should I see a property through Martins that I like, I hope to be matched with Herbie again.
Fantastic experience: I've been working with Herbie regarding a slightly complicated move and he's been nothing but helpful, friendly and accommodating. I've had some really poor experiences with other estate agents not wanting to accommodate my needs by Herbie has been a gent, very happy with process so far regardless of outcome!
Negative experience: I rented with them for three years and it was a deeply unprofessional experience. They treat tenants with a total lack of respect and their communication is dismissive. Major issues included: Deposit Dispute: I have moved out, and they are now refusing to return my deposit. They are attempting to charge me for a full refurbishment of the property, despite the fact that I received it in an unclean state and returned it professionally cleaned (noted even by people during viewings). Communication: The staff—specifically Habiba—are unhelpful and rude. Whenever I raised an issue, I was simply told "we cannot help you" and directed to the Council or the DPS. Whether you are a tenant looking for a home or a landlord who wants your tenants treated like human beings, stay away from this agency. Save yourself the stress and the disrespect.
Fantastic experience: Bogdan Miu was the letting agent who showed us the properties. He always open to discussion, quick when he replies and offert solutions regarding any matters that occurred in the proces of. Thank you for you professionalism and for the punctuality. Kind regards Iulian
Fantastic experience: The booking process went smoothly!! Great experience thanks to Herbie Hubball.
Fantastic experience: I had a great experience with Herbie when viewing a property I was interested in renting. He was punctual, professional, and very approachable throughout the process. He took the time to show me around properly, answered all my questions clearly, and made sure I understood the next steps. What stood out most was how knowledgeable and transparent he was about the property and the rental process. He didn’t rush the viewing and made me feel comfortable asking questions, which I really appreciated. Overall, Herbie provided excellent service and made what can sometimes be a stressful experience feel straightforward and positive. I would highly recommend him to anyone looking to rent a property.
Fantastic experience: Had a viewing with Herbie today. He was on time and he was understanding I was running a bit late. I requested to view other properties too with the company and was flexible with the appointments. My only fèedback not towards him but in general, to clean up the properties a bit before showing. It looked like someone just moved out so no deep clean has been done yet. Its a bit more appealing to view a property cleaned and painted. But it wasnt the first property i viewed like this so maybe its just for the landlords to havr a faster turn around of tenants. But a clean, fresh painted, warm flat is much better to view. But thats just a general thought. Not a gripe as such
Negative experience: Worst agents you could go with in Birmingham, they're alright to deal with during the tenancy but when you try to move out, they bill you the most ridiculous cleaning fees imaginable for damages caused by previous tenancies, clearly being in the move in report. Avoid at all cost
Fantastic experience: I am still looking for a house but Bogdan Miu was a very nice and kind person who was willing to help me, very helpful and i can say from my experience with another agents that Bogdan is reliable and very respectful and actually he is trying to help me out , so yes 10/10 .
Hi Ana,
Thank you for your kind feedback! We’re delighted to hear that Bogdan has been so helpful, kind, and supportive during your search, and that his reliability and respectful approach stood out. We’ll be sure to pass your lovely comments on to him, and we really appreciate your 10/10 recommendation.
Kind regards,
The Martin & Co Team
Fantastic experience: I am in coordinations with Bogdan Miu, who is very polite, kind and responsive. I am still looking for my new home in Birmingham, but so far, my experience with viewings with the agent Bogdan have been smooth, thorough and nice.
Hi Flor,
Thank you for your kind feedback! We’re delighted to hear that Bogdan has been polite, kind, and responsive, and that your viewing experiences with him have been smooth and thorough so far. We wish you all the best with your search for your new home in Birmingham and will be happy to continue supporting you along the way.
Kind regards,
The Martin & Co Team
Fantastic experience: I would like to say that Bogdan from Martin & Co. has been really helpful and kind. I would recommend him for anyone who would need to rent a house through Martin & Co. He has done a fantastic job.
Hi Amanda,
Thank you for your kind feedback! We’re delighted to hear that Bogdan has been so helpful and kind, and that he did a fantastic job supporting you. We really appreciate your recommendation and will be sure to pass your lovely comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: I been discussed with Herbie what been very friendly and helpful. Looking forward to see the propriety
Hi Ionut,
Thank you for your kind feedback! We’re delighted to hear that Herbie was friendly and helpful, and we hope you enjoy viewing the property.
Kind regards,
The Martin & Co Team
Fantastic experience: Herbie has been my point of contact for my let enquires. He's been helpful and informative and my customer journey has been really smooth and straightforward thus far.
Hi Floyd,
Thank you for your kind feedback! We’re delighted to hear that Herbie has been helpful and informative, and that your experience so far has been smooth and straightforward. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Herbie was very helpful and would definitely recommend Martin & Co to my friends and family
Hi Mohamed,
Thank you for your kind feedback! We’re delighted to hear that Herbie was so helpful and that you would recommend Martin & Co to your friends and family. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: I had a great experience with Herbie. The booking process was incredibly easy, I was contacted straight away, and the viewing was arranged within minutes. Herbie was kind, polite and very helpful throughout. Excellent customer service – highly recommend!
Hi Ewelina,
Thank you for your kind feedback! We’re delighted to hear that Herbie made the booking process smooth and provided such excellent, friendly, and helpful service throughout your experience. We’ll be sure to pass your lovely comments on to him, and we really appreciate your recommendation.
Kind regards,
The Martin & Co Team
Fantastic experience: Martin & Co Birmingham Harborne – Highly Recommended I’ve been with Martin & Co Birmingham Harborne for over two years now, and once again they’ve delivered outstanding service. They recently found me a new tenant, and Jack did an excellent job under the leadership of Oscar. I’d also like to thank Herbie in sales — a truly awesome team. A special mention goes to Jay, the property manager, who has consistently looked after my property with honesty and professionalism. His guidance has helped me keep the property at an A-class standard, which is exactly why I continue to stay with this company. Thanks as well to Kelly for managing a very smooth tenant transition. Overall, the entire team operates like a well-oiled machine — efficient, reliable, and professional. I highly recommend Martin & Co Birmingham Harborne.
Hi Pav,
Thank you so much for taking the time to leave such a detailed and thoughtful review.
We’re delighted to hear that your experience with Martin & Co Birmingham Harborne has once again been a positive one. Your kind words about Jack, Oscar, Herbie, Jay, and Kelly will mean a great deal to them — it’s always rewarding to see their hard work recognised.
Jay will be especially pleased to know that his guidance and honest approach have helped you maintain your property to such a high standard. Ensuring smooth tenant transitions and delivering consistent, reliable service is exactly what we strive for, so it’s great to hear that this has been your experience.
Thank you for your continued trust and recommendation. We truly value working with you and look forward to supporting you for many years to come.
Kind regards,
The Martin & Co Team
Negative experience: February 2026 (7 months after Martin & Co's initial reply): No action has been taken to repair the damage and the company appears to have lost interest. I live adjacent to Fairyfield House, managed by Martin & Co. Unfortunately, my fence was damaged due to vehicles frequently entering the car park to perform U-turns—a risk the management is aware of. Despite this, no preventative measures have been taken, and I have not received support or repairs for the damage. The property management has been communicative but ultimately declined responsibility. I hope Martin & Co will take steps to better manage this issue and protect neighbouring properties in the future. (Update: Following further correspondence, it was clarified that management of the parking area falls to a different company, not Martin & Co. directly. However, this division of responsibility was never made clear at the outset. Initial replies came from a Martin & Co. email address, and a colleague from the same office continued corresponding for some time. Only later was I redirected elsewhere. I’ve since posted a separate review regarding that company. But I stand by my initial concerns about poor communication, lack of clarity and the absence of resolution for several months.)
Hi Ellis,
Thank you for taking the time to share your concerns. We're sorry to hear about the issues you've experienced and understand how frustrating this must be. While our responsibilities as managing agents are limited to the building and land within the development, we do take neighbour feedback seriously and will continue to raise the matter with the appropriate parties where possible. We appreciate your patience and understanding.
– The Martin & Co Team
Negative experience: Avoid avoid avoid avoid. Been with Martin and Co as they are my property management company, for 2 years now. Very very very unhappy with them - been dealing with noise nuisance from neighbours since September yet no resolution has been provided. Been telling all my friends and family to avoid using Martin and Co. All I have been told is “we cannot do much more than send a letter to the tenants informing them of their noise levels” Honestly, keep your sanity and avoid Martin and Co. Find a different business to use. Simran and management do not find resolutions to your problem, alongside Centrick. Genuinely cannot wait to move out and not use Martin and Co ever again.
Hi 33 G,
We’re very sorry to hear about the ongoing issues you’ve experienced. We take feedback like yours seriously and are disappointed to hear that your concerns regarding noise nuisance have not been resolved to your satisfaction.
We would like the opportunity to review your case in detail and discuss possible solutions. Please contact us directly at the branch so we can look into this further.
Kind regards,
The Martin & Co Team
Negative experience: Martin & Co feel like condensed capitalism in estate-agent form. Endless process, zero substance, and a remarkable ability to drain time while achieving nothing unless forced. It appears that random cosmetic works are prioritised while basic habitability issues drag on for months. As a tenant, it feels like contractors are sent out for arbitrary jobs while fundamental problems only move after repeated complaints and escalation. Basic clarity is avoided, simple questions are deflected, and everything is framed in a way that protects the agent rather than resolves the issue. The level of basic human decency shown to tenants is extremely low. If this is how tenants are treated, I’m sure landlords will be deeply cared about once tenants start avoiding the branch altogether. Any response to this review will almost certainly be the same filtered, meaningless boilerplate used in replies to complaints. That has been my experience throughout. If you have a serious issue, don’t waste time going back and forth. Go directly to the Ombudsman. That is the only thing that prompted any meaningful engagement.
Hi K M,
We’re very sorry to hear about your experience and the frustrations you’ve described. This certainly isn’t the level of service we aim to provide, and we take feedback like yours seriously.
We would like the opportunity to review the concerns you’ve raised in detail and provide clarification where possible. Please contact us directly at the branch so we can discuss your experience further.
Kind regards,
The Martin & Co Team
Negative experience: I was given the following explanation by a member of staff regarding the garden and the deposit: “The garden would be on the inventory on how it was kept when you moved in so no need to worry. Though, it is the tenant’s duty to maintain the garden so it does not overgrow.” I asked for one of two things, clearly and repeatedly: either a habitable garden, or written confirmation that garden maintenance was not my responsibility given that it was effectively a forest. Both were refused. Instead, I was given weaselly sentences like the one above, which were never clarified despite being challenged. I still cannot understand what that statement is meant to mean in practice other than: they will not put the garden into a reasonable condition, but if it is not returned in “perfect” condition, they reserve the right to penalise the tenant at the end of the tenancy. Requests for a straight answer were deflected until formal complaints were raised.
Hi 1996panch,
We’re sorry to hear about the difficulties you’ve experienced regarding the garden and your tenancy. We take feedback like this seriously and would like the opportunity to review the concerns you’ve raised in detail. Please contact us directly at the branch so we can discuss your experience and provide clarification where possible.
Kind regards,
The Martin & Co Team
Fantastic experience: Response to viewings and organising have been great so far. Martin & Co have a lot of properties in the area I am looking for and let my friend view on my behalf when I've been out the country, very much appreciated.
Hi Steph,
Thank you for your kind feedback! We’re delighted to hear that our team has been responsive and helpful with viewings, and that you found our range of properties in your area useful. We’re also pleased we could assist by arranging a viewing for your friend on your behalf.
Kind regards,
The Martin & Co Team
Fantastic experience: The company have many options, we are happy we searched for houses with them
Hi Eman,
Thank you for your kind feedback! We’re delighted to hear that you were happy with the range of options available and that your search for a property with us was a positive experience.
Kind regards,
The Martin & Co Team
Fantastic experience: Jack showed us around a property- he was ready at our appointment time and did not rush, or push the property. he made it relaxed but ensured we were aware he was available for questions.
Hi Jade,
Thank you for your kind feedback! We’re delighted to hear that Jack provided a relaxed and professional viewing experience, being punctual and available to answer all your questions. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Me and my partner were invited to view a lovely property in Harborne today. We found the viewing appointment with Bogdan Miu of Martin & Co to be very welcoming. Bogdan was informative, interested and helpful in any questions we had. Highly recommend.
Hi Michelle,
Thank you for your kind feedback! We’re delighted to hear that Bogdan provided a welcoming, informative, and helpful experience during your viewing in Harborne. We’ll be sure to pass your comments on to him, and we really appreciate your recommendation.
Kind regards,
The Martin & Co Team
Fantastic experience: Awesome staff.. shout out to Herbie,Jack and other for helping us out!! Highly recommend
Hi Marissa,
Thank you for your kind feedback! We’re delighted to hear that Herbie, Jack, and the team provided such great support. We really appreciate your recommendation!
Kind regards,
The Martin & Co Team
Fantastic experience: I recently viewed a house through this agency and had a very positive experience.
Hi Mona,
Thank you for your kind feedback! We’re delighted to hear that you had a positive experience viewing a property with us.
Kind regards,
The Martin & Co Team
Fantastic experience: I had a viewing of a house with Bogdan. Top tier customer service, very open and helpful. He communicated clearly before the appointment, arrived on time, and gave a detailed walkthrough of the unit. I would definitely recommend them to others.
Hi Sriram,
Thank you for your kind feedback! We’re delighted to hear that Bogdan provided top-tier service, with clear communication, punctuality, and a thorough walkthrough. We’ll be sure to pass your comments on to him, and we really appreciate your recommendation.
Kind regards,
The Martin & Co Team
Negative experience: If I could give them 0 stars I could. We had agreed a letting with them and 2 weeks before they told us if we could move our moving date further 1 month. We said no as we had to evacuate our previous place at the next day of our moving and that place had a new let agreed for that date,which meant for our family to be homeless for a month which we couldn't agree as we have 2 little kids. Wa asked them for a temporary accommodation as it was their fault and they declined. After that, they started to show us different houses from that we had agreed and much more further from the other location.and kid's school. Some of them they were more expensive and even more dirty. They didn't help us at all at any point and they create a very difficult situation which was enormously stressful. We don't recommend them at all, as they are deal breakers and they might cause you loads of trouble and stress as they did to us.
Hi Μιχαλης,
We’re very sorry to hear about the difficulties you’ve experienced and the stress this has caused your family. This certainly isn’t the level of service we aim to provide, and we take feedback like yours very seriously.
We would like the opportunity to review your concerns in detail and understand what happened so we can address them appropriately. Please contact us directly at the branch so we can discuss your experience further.
Kind regards,
The Martin & Co Team
Fantastic experience: Excellent customer service from Jack and was very impressed. Warm, welcoming and answered all the questions I had. Jack was also very responsive with the follow up queries after the viewing.
Hi Areiss,
Thank you for your kind feedback! We’re delighted to hear that Jack provided excellent, warm, and welcoming service, and that he was responsive to all your questions during and after the viewing. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: I had a viewing of a flat with Jack Smith. He was very attentive and professional, called in advance and offered help finding location. During the viewing he explained everything thouroughly. Highly recommended!
Hi Larysa,
Thank you for your kind feedback! We’re delighted to hear that Jack was attentive, professional, and helpful throughout your viewing. We’ll be sure to pass your comments on to him, and we really appreciate your recommendation.
Kind regards,
The Martin & Co Team
Fantastic experience: Top tier customer service from Jack. Very open and helpful. Would recommend using Martin & Co
Hi Wayanne,
Thank you for your kind feedback! We’re delighted to hear that Jack provided open, helpful, and top-tier service. We really appreciate your recommendation.
Kind regards,
The Martin & Co Team
Fantastic experience: I met with Jack this morning for an apartment showing, and I was very impressed. He communicated clearly before the appointment, arrived on time, and gave a detailed walkthrough of the unit. Overall, a great experience I would definitely recommend them to others.
Hi Abiodun,
Thank you for your kind feedback! We’re delighted to hear that Jack provided clear communication, punctuality, and a detailed walkthrough during your viewing. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Martin and Co is one of the best and leading house agent in Birmingham, they offer best and standard apartment for rent and easy documentation . Good customer service to support you and make your application successful. thanks to one of there staff Herbie the viewing processing was easy and timely
Hi Amandal,
Thank you for your kind feedback! We’re delighted to hear that you had such a positive experience with Martin & Co and that Herbie made your viewing process easy and timely. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Herbie is a brilliant letting agent. Warm, welcoming and answered the many questions I had.
Hi Waqar,
Thank you for your kind feedback! We’re delighted to hear that Herbie was warm, welcoming, and helpful in answering all your questions. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Today i had viewing for an apartment with Jack. He was on time and very cooperative to allow the viewing in detail and explained very thing thoroughly and professional as well. Much appreciated
Hi Faryal,
Thank you for your kind feedback! We’re delighted to hear that Jack was punctual, professional, and thorough during your viewing. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Negative experience: I’m writing this as another tenant living at the same property, and I can confirm everything in the other review is accurate. Our experience with Martin & Co Birmingham has been consistently disappointing from the day we moved in. The house was handed over in what they must consider is a poor state given their desperation to have contractors come for almost entirely unnecessary cosmetic repairs, presumably so that they can get a commission — the garden was overgrown, the meters were not accessible, and old furniture was left for months despite repeated reminders - these issues they don’t care about apart from to speak out of both sides of their mouth: ““The garden would be on the inventory on how it was kept when you moved in so no to worry. Though, it is the tenants duty to maintain the garden so it does not overgrow.” - if that isn’t setting up the tenants deposit to be stolen, I don’t know what else it is. Communication has been one of the biggest issues. Getting even basic matters resolved has required constant chasing, and we’ve repeatedly been given conflicting explanations. The delay with getting a simple back-door key summed up the general lack of organisation and accountability. We’ve tried raising these concerns directly, but the responses have either been dismissive or just vague assurances that ‘the matter is being looked into’, with no real progress. It feels as though tenants are expected to tolerate anything while the agency avoids responsibility. When our stove broke we wrote an email with the following that was completely ignored : “So, is someone coming to fix it? A simple yes or no will do. Please don’t reply with your usual nonsense. Either you confirm that a qualified engineer will attend to repair the stove, or you confirm that you refuse to uphold your obligation under Clause 10.3.1 of the tenancy agreement. If it’s the latter, then you’re confirming in writing that you do not intend to maintain the property in a safe and functional state — and therefore cannot expect rent to be paid for one that isn’t.” I’m leaving this review because these problems are not isolated — they’ve affected our whole household. Hopefully it helps other renters, buyers and landlords make an informed decision before signing with this branch.
Hi Nijasanu,
We’re very sorry to hear about the issues you’ve experienced during your tenancy. This certainly isn’t the level of service we aim to provide, and we take feedback like yours seriously.
We would like the opportunity to review the concerns you’ve raised in detail so we can understand what happened and address them appropriately. Please contact us directly at the branch so we can discuss your experience further.
Kind regards,
The Martin & Co Team
Fantastic experience: Went for a properly viewing in Harborne, the staff named Herbie we met was punctual and welcoming, greeting us with a smile as he waited for our arrival. He showed us around every part of the property, answered all our questions honestly and thoroughly, and remained patient and attentive throughout the viewing.He is very professional in the way he provided his services.
Hi Abdulrasheed,
Thank you for your kind feedback! We’re delighted to hear that Herbie provided a professional, welcoming, and attentive experience during your property viewing in Harborne. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: I arranged a viwing with Martin & Co Birmingham Harborne, courteous staff and a great experience overall. Herbie showed me round the apartment and was very knowledgable about the area and specific details regarding the property. Would definitely reccomend.
Hi Michael,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our team in Birmingham Harborne and that Herbie was knowledgeable and helpful during your viewing. Your comments will be passed on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: We had a very positive experience with Martin & Co, and Nathan in particular was instrumental in getting our sale completed as quickly as possible - wouldn't hesitate to recommend
Hi Kurmc,
Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with Martin & Co and that Nathan played such an important role in helping your sale complete quickly. We’ll be sure to pass your recommendation on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Nathan Ballard was our single point of contact and dealt with our recent purchase right up to completion. He was truly excellent along the whole protracted process and was extra attentive to our needs throughout. He was happy to liaise with both sets of solicitors to keep things moving along and kept us 'in the loop' at all times. He responded to our many calls or emails immediately. Thanks Nathan for being awesome!
Hi Damion,
Thank you for your fantastic feedback! We’re delighted to hear that Nathan provided such excellent support throughout your purchase, keeping you informed and attentive to your needs every step of the way. We’ll be sure to pass your kind words on to him — he’ll be thrilled to hear them!
Kind regards,
The Martin & Co Team
Fantastic experience: Martin & co were brilliant throughout the sale of our flat. led mainly by Nathan he was highly professional throughout and made sure the sale completed in a timely manner. Thanks so much for making the whole process so easy.
Hi David,
Thank you for your kind feedback! We’re delighted to hear that you had such a positive experience throughout the sale of your flat and that Nathan’s professionalism helped ensure a smooth and timely completion. We’ll be sure to pass your thanks and kind words on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: We want to extend our heartfelt gratitude for the excellent service provided by Miles over the past year. Should the opportunity arise to collaborate with Martin & Co again, we sincerely hope Miles would be our property manager once more. He absolutely exceeds the standard. Thank you!!!
Hi Katie,
Thank you for your kind words and heartfelt feedback! We’re delighted to hear about your positive experience with Miles over the past year and that his service exceeded your expectations. We’ll be sure to pass your lovely comments on to him.
Kind regards,
The Martin & Co Team
Positive experience: I had a wonderful experience viewing this house! The property was clean ,well - presented and even more spacious than I expected. The layout felt practical and inviting with plenty of natural light throughout. With little maintenance work, the place would be perfect. The agent was friendly ,knowledgeable and took The time to answer all my questions. Overall it left a very possitive impression.
Hi Monika,
Thank you for your lovely feedback! We’re delighted to hear that you had such a positive viewing experience and that you found the property clean, well presented, and more spacious than expected. It’s great to know the layout, natural light, and overall presentation made a strong impression, and that our agent was friendly, knowledgeable, and took the time to answer all your questions.
Kind regards,
The Martin & Co Team
Fantastic experience: Appointment was on time. Was shown property by Jack who was very friendly and helpful. Enough time given to look around the property.
Hi Linda,
Thank you for your kind feedback! We’re pleased to hear that your appointment was on time and that Jack was friendly and helpful throughout the viewing, giving you plenty of time to look around the property. We’ll be sure to pass your kind words on to him.
Kind regards,
The Martin & Co Team
Negative experience: We are in our tenancy with Martin and Co. There service is really bad and the property manager is so rude especially Maria Khan who has been so uncoopertive with us the whole time. Even in emergency situations. I woould not recommend them at all.
Hi Saleem,
We’re sorry to hear about your experience and the concerns you’ve raised during your tenancy. This certainly isn’t the level of service we aim to provide, particularly when it comes to communication and handling urgent matters.
We take feedback like this seriously and would like the opportunity to look into the issues you’ve mentioned in more detail. Please contact us directly at the branch so we can review your concerns and respond appropriately.
Kind regards,
The Martin & Co Team
Fantastic experience: Very helpful professional and friendly the viewing went well had a great experience with Martin & Co George Bayliss
Hi Mark,
Thank you for your kind feedback! We’re delighted to hear that George was helpful, professional, and friendly, and that your viewing went well. We’re really pleased you had a great experience with Martin & Co, and we’ll be sure to pass your kind words on to George.
Kind regards,
The Martin & Co Team
Fantastic experience: Jack was very helpful and gave us all the information we needed. I would recommend for anyone looking to rent.
Hi Harminder,
Thank you for your kind feedback and recommendation! We’re pleased to hear that Jack was very helpful and provided all the information you needed throughout the process. We’ll be sure to pass your kind words on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Bogdan Miu was very nice and made my process smooth and quick
Hi Anam,
Thank you for your kind feedback! We’re delighted to hear that Bogdan made the process smooth and quick for you, and that you found him helpful throughout. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Bogdan and everyone I've spoken to have been a great help. He made the entire process so easy by being upfront, diligent and punctual. Highly recommend
Hi Saad,
Thank you for your kind words and recommendation! We’re delighted to hear that Bogdan made the process so easy for you and that his upfront, diligent, and punctual approach stood out. We’ll be sure to pass your feedback on to him.
Kind regards,
The Martin & Co Team
Negative experience: We’ve been renting through them since August, and it’s been one problem after another. The property was handed over with an overgrown garden, inaccessible utility meters, and leftover furniture that took over two months to remove. It took them an entire month just to cut us a key for the back door — and that’s with a key-cutter literally next door to their office. When I raised these issues, I got nothing but deflection and contradictory excuses from the property manager, Jay Shergill. He seems to think his job is to sit in the middle and collect rent while avoiding all responsibility. They even tried to set us up to take the fall for the garden in our deposit — only admitting otherwise after I pressed them repeatedly. They’ll probably reply to this review with more lies or vague excuses, but tenants can’t respond on Google — not that it makes a difference, since they’ve never once managed to read a question and reply factually. If you value your sanity, don’t rent through Martin & Co Birmingham — they’re a perfect example of a letting agent who wants to collect money for doing absolutely nothing.
Hi Panch,
We’re sorry to hear about your experience and the frustrations you’ve outlined. This certainly isn’t the standard of service we aim to deliver, and we appreciate you taking the time to share your feedback. We’d like the opportunity to review the details of your tenancy and the issues you’ve raised so we can address them properly and provide clarity where possible.
Please contact us directly so we can look into this further and work towards a fair resolution.
Kind regards,
The Martin & Co Team
Fantastic experience: Jack Smith was very friendly, professional, and very informative!. Highly recommend.
Hi Ravi,
Thank you for your kind words and recommendation! We’re delighted to hear Jack was friendly, professional, and informative during your experience — we’ll be sure to pass on your feedback to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Had a very pleasant interaction with Bogdan. Also the staff I spoke to over the phone were very patient and helpful.
Hi Adama,
Thank you so much for your kind feedback! We’re delighted to hear Bogdan and the team were patient, helpful, and made your experience such a pleasant one. Your comments mean a lot and will certainly be passed on.
Kind regards,
The Martin & Co Team
Fantastic experience: We had a great experience with Bogden. He was very helpful throughout the process of renting the property. He organised a virtual viewing as well as a physical viewing of the property. He is very responsive, and made everything smooth and stress-free on friendly way. He also tries to understand the clients perspective on properties.
Hi Lila,
Thank you for your wonderful feedback! We’re delighted to hear Bogdan provided such helpful, responsive, and friendly service, making the process smooth and stress-free. We’ll be sure to share your kind words with him.
Kind regards,
The Martin & Co Team
Negative experience: The landlord has accepted another offer, and you should have proactively informed the other applicants who were still waiting, so they could make timely arrangements instead of waiting aimlessly for your notification. It is even more disappointing that when someone emailed to ask whether the property had been rented out, you chose not to respond at all. Such indifference does not reflect the professionalism and courtesy expected from a reputable agency. Every applicant may lose a month’s rent due to your lack of communication, and this kind of discriminatory treatment is simply unacceptable. I strongly advise others not to choose this agency, especially the staff member named Jack.
Hi Joe,
We’re very sorry to hear about your experience and the disappointment caused. We understand how frustrating it must have been not to receive timely updates regarding the property’s status. This certainly isn’t the level of communication or professionalism we aim to deliver, and we’ll be reviewing your feedback internally to ensure improvements are made.
Please don’t hesitate to contact us directly so we can discuss your experience in more detail and address any concerns you may still have.
Kind regards,
The Martin & Co Team
Fantastic experience: Bit of a difficult purchase but Marin & Co were there to guide and handle every stage. A specific mention to Nathan Ballard who was on hand to arrange the final details to complete the purchase. Many thanks.
Hi Guido,
Thank you for your kind feedback! We’re delighted to hear that, despite the challenges, our team were able to guide you through each stage of your purchase smoothly. A special thanks for recognising Nathan’s efforts — we’ll be sure to share your kind words with him.
Kind regards,
The Martin & Co Team
Fantastic experience: I met with Bogdan for a viewing and really loved the services he gave. His smile was very warm and welcoming. Would love to do business with Martin and Co
Hi Ighotegwolor,
Thank you for your lovely feedback! We’re so pleased to hear Bogdan made such a positive impression with his warm and welcoming service. We look forward to working with you again in the future.
Kind regards,
The Martin & Co Team
Negative experience: Very disorganised letting department Messed me about with a house viewing twice And didn’t even bother to reply for a house we put an offer on Nobody seems to know what the other person is doing - do not recommend - the other 1 star reviews seem pretty accurate … Don’t bother unless you want your time and petrol wasted on non existent house viewing appointments !
Hi,
We’re very sorry to hear about your experience and the inconvenience this has caused. This certainly isn’t the level of organisation or communication we strive for, and we completely understand your frustration. Your feedback has been noted and will be reviewed internally to ensure this doesn’t happen again.
If you’d be happy to get in touch with us directly, we’d appreciate the chance to look into this in more detail and see how we can put things right.
Kind regards,
The Martin & Co Team
Fantastic experience: Herbie was professional, patient, and really helpful during our viewing — made the process smooth and informative
Hi Abdulahi,
Thank you for your kind words! We’re pleased to hear Herbie was professional, patient, and helpful during your viewing, making the process smooth and informative. We’ll be sure to share your feedback with him.
Kind regards,
The Martin & Co Team
Fantastic experience: Had a lovely viewing with Zack from the Birmingham branch. He was open to answering all my questions and was a pleasure to have ,y viewing done by him.
Hi Shambara,
Thank you for your kind feedback! We’re delighted to hear Zack made your viewing such a pleasant experience and took the time to answer all your questions. We’ll be sure to pass on your kind words to him.
Kind regards,
The Martin & Co Team
Fantastic experience: I had a home viewing with Zack Abbas it's a Fantastic experience from start to finish. Friendly, professional, and very informative!. Zack helped me a lot by adjusting his schedule and making my viewing successful.Highly Recommend. - Venkatesh Ravaluru
Hi Venkatesh,
Thank you for your wonderful feedback and recommendation! We’re so pleased to hear Zack provided such a friendly, professional, and accommodating service, making your viewing a great experience from start to finish. We’ll be sure to share your kind words with him.
Kind regards,
The Martin & Co Team
Fantastic experience: Had a lovely house viewing today held by Herbie, he was very punctual and friendly, the process was very easy, highly recommended
Hi Rei,
Thank you for your kind words and recommendation! We’re delighted to hear Herbie was punctual, friendly, and made the viewing process so easy. We’ll be sure to share your feedback with him.
Kind regards,
The Martin & Co Team
Fantastic experience: I had a great experience with Oscar Hubball. He was very helpful, professional, and made the whole process smooth and stress-free. Communication was clear and prompt throughout. I would definitely recommend and Matin & Co to anyone looking to rent or let a property.
Hi Ivan,
Thank you for your fantastic feedback and recommendation! We’re so pleased to hear Oscar provided such helpful, professional service and made the process smooth and stress-free. We’ll be sure to pass on your kind words to him.
Kind regards,
The Martin & Co Team
Fantastic experience: I've had several viewings with Zack at different properties over a few weeks he was very good answered all my questions, came on time and ensured I knew what I was getting into. It was a good experience.
Hi Ayyub,
Thank you for your kind feedback! We’re delighted to hear Zack provided such a reliable, informative, and professional experience across your viewings. We’ll be sure to share your kind words with him.
Kind regards,
The Martin & Co Team
Fantastic experience: great vewing experience with Zack. Very polite, helpful, went above and beyond to answer all my questions.
Hi,
Thank you for your kind words! We’re delighted to hear Zack provided such a polite, helpful, and thorough service during your viewing — we’ll be sure to pass on your feedback to him.
Kind regards,
The Martin & Co Team
Fantastic experience: Had a viewing with Herbie around a property I'm looking to rent, he was friendly, knowledgeable and helpful with my questions. Whole process has been smooth up to this point.
Hi Jamie,
Thank you for your kind feedback! We’re pleased to hear Herbie was friendly, knowledgeable, and helpful during your viewing, and that the process has been smooth so far. We’ll be sure to pass on your kind words to him.
Kind regards,
The Martin & Co Team
Fantastic experience: I had a great experience with Martin & Co Birmingham Harborne. The viewing was arranged smoothly, and the communication was clear and professional from start to finish. Bogdan Miu was punctual, friendly, and provided detailed information about the property, answering all my questions patiently. The team was very responsive and made the whole process stress-free. I truly appreciate their professionalism and excellent customer service. Highly recommended!
Hi Masud,
Thank you for your wonderful feedback and recommendation! We’re delighted to hear Bogdan and the team provided such professional, friendly, and responsive service, making the process smooth and stress-free. We’ll be sure to share your kind words with them.
Kind regards,
The Martin & Co Team
Fantastic experience: Mashud had shown us around a property in Bearwood, he was very informative, friendly and knowledgable. We loved the property and swiftly put an application in, Mashud has been very responsive in the process so far and helping us get in touch with the right people to continue our application.
Hi,
Thank you for your lovely feedback! We’re delighted to hear Mashud was friendly, informative, and responsive throughout your viewing and application process. We’ll be sure to share your kind words with him.
Kind regards,
The Martin & Co Team
Fantastic experience: A very professional, helpful and informative service, really appreciate the time taken by Zach to show me around and answer all my questions, a great service.
Hi J,
Thank you for your kind words! We’re delighted to hear Zach provided such professional, helpful, and informative service during your viewing — we’ll be sure to share your feedback with him.
Kind regards,
The Martin & Co Team
Fantastic experience: Fantastic time working with the Martin&Co team, this is my third time letting out one of my properties and i can always trust yourselves- especially with Miss Zainab. With our newly listed property, within 12 hours we had multiple interest, not only that but a few weeks later Zainab was able to house the perfect tenants and ensure the house checks were in order. I am very pleased and will be recommending her services to similar clients.
Fantastic experience: Just wanted to express my sincere gratitude to Zainab :), you have really helped me and my family with concerns regarding a property that we were having trouble adjusting to, really want to say thank you for listening to our worries and helping us transition into the new property with ease. My father has not stopped praising you for your efforts. Please stay in touch!
Fantastic experience: George was amazing. I just can't praise him enough and would recommend him and other staff of Martins and Co. to anyone looking to rent or buy a property in Birmingham or Sandwell. These guys go the extra mile to help you get what you want and will put a smile on your face every time you interact with them. Thank you so much team.
Fantastic experience: I have had the pleasure of working with Zainab Khan for the past year, and I cannot recommend them highly enough. From the moment I first contacted them about renting a property, they were professional, responsive, and extremely helpful. Throughout my tenancy, Zainab Khan has consistently gone above and beyond to ensure that any issues or concerns I had were addressed promptly and with care. Their communication skills are excellent, and they always make themselves available to assist with any questions or requests. Not only do they excel in their day-to-day management duties, but Zainab Khan truly cares about the well-being and satisfaction of their tenants. They take the time to build relationships and create a sense of community within the properties they manage. Overall, I cannot speak highly enough of Zainab Khan. If you are looking for a property manager who is attentive, efficient, and genuinely cares about their tenants, look no further. I give them a well-deserved 5-star rating and will continue to recommend them to anyone in search of reliable property management services. Fantastic service!
Fantastic experience: Very professional and organised letting agency. I have done business with them for the last few years and have always had pleasant experiences. They also tend to have a plethora of options and excellent properties in their area.
Fantastic experience: Exceptional service from Miss Zainab, she has delighted me and my partner with a beautiful property, clean and pristine , exactly as described and better than the pictures, the landlord also seems to be a good fit for us, thanking her wholeheartedly for the great service she has provided from the outset to now, will be recommending martin and co to all. Thank you in abundance Zainab.
Fantastic experience: Having had rented a couple of properties through Martin & Co, i do have to say Zainab is extremely professional and fast acting, not only does she listen to qualms from myself but also helps liaise with tenants who can become quite difficult at times. She is an asset to your company and is always my go to when i have new properties to lease out. Extremely polite, takes action and always available to answer queries and issues. Thankyou for your wonderful service, as always it’s a pleasure. Lizzy and team
Fantastic experience: I had the absolute pleasure of working with Zainab on a new letting and i’m impressed!. She is courteous , professional, and always delivers amazing customer service. Within 36 hours of the property being listed, we have had plenty of responses from a wide range of tenants. Highly recommend her services.
Fantastic experience: The team was very responsive to my queries. I had several viewings with Mr. Abbas, who was highly knowledgeable and provided valuable advice.
Fantastic experience: Very happy with service provided! Even so was late for my viewing, Jack waited for me and gave me all relevant information about the property. Highly recommended - nice and friendly team!
Fantastic experience: Being new to the area and rentals I was slightly nervous about the whole process, Jack smith at Martin&Co Harborne made the whole process so quick and smooth, he gave me peace of mind with his knowledge, professionalism and communication, A massive thanks to Martin&co, Especially Jack smith!
Fantastic experience: Jack Smith has been extremely knowledgable and professional. I would definitely recommend Jack lovely guy with bundles of knowledge!
Fantastic experience: It was a good experience with Herbie during the viewing. He is very professional, knowledgeable, and polite. Overall, I highly recommend their service.
Fantastic experience: was lovely meeting Herbie, He was very professional and was great at what he was doing in showing me few properties. I was impressed with his service and professionalism. Frank
Fantastic experience: Herbie Hubball and Mashood dealt with us for our property requirements at Martin n Co. They were amazing, pretty hands on with everything, clearly communicated everything, and provided all information that we needed plus some more. Had great experience with them!
Fantastic experience: Sohail is definitely a great asset to this company, showed us everything we needed as well as answering all queries with quickness and confidence. was really pleased with the interactions!
Fantastic experience: I would recommend to everyone, very professional and exceptional communication. Received exceptional service from Owen who was especially helpful and knowledgeable, would definitely use again in the future and would recommend to anyone :)
Fantastic experience: Herbie was amazing and very polite. He was extremely professional,welcoming, patient and was prompt at responding to emails and very informative which made the process smooth.It was indeed an Excellent service. Would highly recommend. Thank you Herbie.
Negative experience: I've been trying to get in touch with the agent Owen Smith to set up a viewing for a property for two months but the communication is non existent. He sent me one text and has not followed up or replied to my others. I've called and texted so many times and called the company various times to be connected to him or the manager yet to receive any contact. The manager finally replied to one of my emails and forwarded me to owen and lo and behold, still no response. For someone who was urgently looking for a place and gave it over 2 months this was terrible. The delays are quite frustrating. Unfortunately I have to give a low review rating for the unprofessionalism, terrible communication and lack of urgency.
Fantastic experience: Bogdan was amazing! He was extremely professional and welcoming with a smile throughout the process which was a breeze. I would definitely recommend!
Fantastic experience: Very polite, arrived for the viewing early so zac rushed down to meet us. Good experience all round
Fantastic experience: Herbie was so patient and professional today at the viewing of the property. He showed me the house and explained clearly the expectations of the Landlord. Thank you Herbie.
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